Head of adult services jobs in Nottingham, nottinghamshire

About the Role

As we scale, we are looking for a Head of Operations to provide operational leadership to ensure the charity operates effectively, compliantly and sustainably in line with its mission and ethos. Working closely with the CEO, you will support the translation of the vision into reality by building strong foundations, enabling effective delivery, and supporting the scaling of the organisational from a regional base to a nationally impactful charity.

This is a pivotal role shaping how BeSpace grows. You will lead on strengthening systems, people, governance and operational delivery embedding accountability, and continuous improvement.

In this role, you will:

Strengthen governance, risk and compliance

· Develop and maintain robust governance frameworks and ensure legal and regulatory compliance

· Embed effective risk management processes

· Oversee key compliance areas including safeguarding, GDPR and reporting

Build operational systems and infrastructure

· Develop and implement scalable systems, processes and internal controls

· Improve data management (including CRM) and strengthen reporting

· Contribute to ensuring operational readiness to support national growth

· Work with external providers on IT and financial system integration

Lead people, culture and organisational development

· Oversee recruitment, onboarding and retention of a high-performing team

· Strengthen performance management and accountability frameworks

· Support and foster a values-led, healthy team culture aligned with BeSpace’s mission

Enable delivery, impact and growth

· Strengthen operational support for programme delivery and expansion

· Support the translation of strategic ambitions into practical systems and ways of working

· Improve data insight to inform decision-making

· Support development of fundraising infrastructure.

Contribute to wider organisational life

· Work collaboratively across the team to support evolving priorities

· Act as an ambassador for BeSpace’s values and Christian ethos

About You

We are looking for someone who:

· Has experience in operations, programme or an organisational role with increasing responsibility or has had operational leadership, ideally within a growing or changing organisation

· Has good experience in developing systems, processes and organisational infrastructure

· Can work closely with a CEO to translate vision into operational delivery

· Has excellent organisational and project management skills

· Is proactive, collaborative and relational leader who builds strong teams and culture

 It would be a bonus if you:

 · Are an experienced operational leader motivated by impact, flexibility, and supporting the growth of a mission-led organisation

· Have significantly enabled the scaling of a regional organisation to national growth operationally.

· Have experience in fundraising systems or donor management

Supporting Victims of Sexual Violence has been supporting victims and survivors of sexual abuse since 1994, and today provides a range of services to anyone in Derbyshire or Derby City who has experienced sexual abuse, assault or violence, including friends and family members. We support people irrespective of age, gender or when the abuse occurred.

We're looking for A highly motivated Ch-ISVA to work across Derbyshire. The role will support people aged 13+ and over including adults who have experienced sexual abuse or rape at any point. The successful candidate with join our friendly, professional and passionate team, working across Derbyshire remotely and in person.

You might be the right person for the role if you have:

• At least one year’s experience in managing complex client cases

• Experience of building relationships with partner services and other professionals

• Knowledge of issues affecting victims of sexual violence and abuse

• Experience in delivering services in a confidential environment

• Knowledge and experience in relation to the Safeguarding of Vulnerable Adults and Children

We're keen to hear from you if you are looking for a new challenge. This post is full time. 

In exchange we offer a competitive salary which increases on qualification, 27 days annual leave plus bank holidays and a comprehensive employee wellbeing service. Our hybrid working policy is based on doing what's best for our clients, our services and our people, so we would expect you to be on site for at least of your working week.

This role is subject to Enhanced DBS certification and Police Vetting due to the nature of our services. You can find out more about our recruitment of ex-offenders policy by contacting us

Applications will be reviewed on a rolling basis, and we reserve the right to close the vacancy once the position has been filled

Interviews will be held in-person at our Ripley Head Office, DE3 5GH

Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.

Not your average job: This is a highly specialised frontline role supporting people affected by traumatic road deaths and life-changing injuries. We are seeking candidates with a strong understanding of trauma-informed practice and experience supporting people through the impact of traumatic bereavement and/or injury.

You will provide a specialist trauma-informed and bereavement-informed approach to care, helping individuals and families navigate the immediate and long-term impact of sudden loss or catastrophic injury. You will undertake a comprehensive needs, risk and safety assessment from which a bespoke support plan will be agreed with the person and/or families, ensuring that immediate wellbeing needs, vulnerabilities and safeguarding considerations are identified and addressed.

By joining this role, you will make a profound difference to individuals and families during their most difficult moments, helping them regain stability, access practical and emotional support, and navigate the complexities of the criminal justice or coronial process with guidance and care.

Take a look at our comprehensive job description for more details.

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

- Birthday day off (taken any time)

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- Flexible working

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees 

 

Who you are: We need energised and resilient self-starters with experience in supporting traumatic grief and post-traumatic stress. a background in providing high-quality emotional support and advocacy. Experience in the following sectors often provides a robust toolkit of high-level transferable skills: Police or criminal justice roles, family liaison, counselling or trauma support, health and social care, casework in any related field

 

Specifically seeking candidates with:

- Experience with people affected by trauma, sudden bereavement, or serious injury

- Understanding of trauma-informed practice and ability to provide support sensitively

- Experience identifying and responding to safeguarding and vulnerability concerns

- Strong advocacy skills ability to act as a powerful voice for service users, expertly navigating external networks, assemble resources and cross-functional support where required.

About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.

We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it

If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points or driving convictions on their licence at interview.

An enhanced DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

Sessional Counsellor (Subcontracted) Opportunities 

The role 

SAFE! Support for Young People Affected by Crime is a dynamic Oxford based charity working across the Thames Valley.We are looking for Level 5 qualified counsellors based in The Vale of The White Horse, South Oxfordshire & West Berkshire and the surrounding areas to provide counselling support on a freelance basis to young people and parents/caregivers across all our services.Subcontracted sessional practitioners are contracted on a freelance basis to provide one-to-one support to young people.There are also opportunities to co-facilitate group work.Sessions may be delivered remotely or face to face, dependent upon the needs of clients.Freelancers are home-based practitioners who travel to meet young people and /or parents face-to-face (within a 25-mile radius), provide remote support online, or a combination of both.

SAFE! Subcontracted Sessional Practitioners  
Locations: Vale of the White Horse, South Oxfordshire & West Berkshire 

Payment: Practitioners submit invoices monthly and are paid at a rate of £25 per hour for admin and delivery and £10 per hour for travel time.They are liable for all tax and expenses. 

About you  

You’ll have extensive experience of working with young people in a supportive role with a proven track record of building appropriate relationships and providing outstanding support to children, young people, and parents.You will hold or be working towards a Level 5 qualification in counselling. You’ll be confident in designing individual intervention plans based on needs. An enthusiastic self-starter with excellent communication skills, you’ll possess a positive, solution-focussed attitude. With experience of multi-agency working and a commitment to high standards of professionalism, your values will align with SAFE!’s vision, mission, and values. You will be a current member of an ethical body and hold your own liability insurance and have your own clinical supervision in place. Your active commitment to both safeguarding and promoting equal opportunities and diversity will be evident in all you do.You will have a good understanding of confidentiality and safe working practices and be proficient in the maintenance of records in accordance with the Data Protection (GDPR) Act.

We are seeking people with a professional qualification in counselling, social work, teaching, youth work, probation, or equivalent, and extensive experience of working with children and young people. 

Contracts will be subject to references and checks made by the Disclosure and Barring Service (DBS) satisfactory to SAFE!

Shortlisting will happen on a rolling basis with interview dates offered on 17/09/2026 and 24/09/2026 at SAFE! Head Office, OX4 2BH 

Successful candidates will be required to attend the following: Induction dates (candidates will be required to attend ALL induction sessions: 1, 2 & 3). Induction Session 1 - 08/10/2026, Induction Session 2 - 26/11/2026, Induction Session 3  - 03/12/2026 

Do you want to make a real difference to the lives of people affected by kidney disease?

We’re looking for an experienced manager who wants to be part of work that genuinely transforms lives.

About Kidney Care UK

There are 7.2 million people with some form of chronic kidney disease (CKD) in the UK, equivalent to 1 in 10 people. There are one million people in the UK who have CKD but are not aware of it.

Since 1975, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.

About the Patient Support Service

The Patient Support Service provides practical, emotional and financial support for anyone affected by chronic kidney disease. Whatever the need presented, we empower people living with CKD and their families and carers to understand their options and make informed choices to positively navigate their experience of CKD. We’ll walk alongside them for as long as they need us to.

About the role

We are looking for a passionate and inspirational individual to lead our Patient Support service across Scotland & Northern Ireland. You and your team will reach kidney patients at their point of need and ensure they are supported or signposted to the services that will improve their wellbeing and maximise outcomes in line with the objectives of the service as directed by the Programme Manager/Head of Service. 

Alongside our other Regional Managers, you will be the national face of Kidney Care UK patient support services, raising awareness of the service and the Charity and building strong relationships with the kidney patients, renal units, Kidney Patient Associations (KPAs), health professionals and other kidney stakeholder groups in your regions. 

Key Responsibilities

• Lead a team of five Patient Support Officer’s to deliver an accessible, valued and effective service across your designated region. Responsibility for the training, development and wellbeing of the regional team. 
• Lead the delivery of Kidney Care UK service and funder required outcomes into service delivery aligned with the Kidney Care Patient Support service strategy.
• Through in-person attendance at stakeholder events and meetings, build strong relationships with key decision makers and influencers in health and care commissioning and delivery in your region.
• Develop and maintain effective monitoring and measurement to demonstrate the outputs and effectiveness of the service and its impact on patient experience and outcomes. 
• Using data and insight, report internally and externally with updates on regional issues, needs and challenges to inform service development.
• Manage the budget designated for your region, keeping accurate records of expenditure and reporting.
• Act as an organisational Designated Safeguarding Person in accordance with policy and procedures.

​About you

We’d love to hear from you if you have:

• Understanding of the workings of NHS patient care pathways.
• Experience of delivering patient support services in a kidney or related health condition environment.
• Understanding of kidney disease and the needs of people with kidney disease, their families and their carers.
• The ability to influence, inspire and effectively manage a team.
• Excellent interpersonal skills including the ability to listen, with experience in building credibility with senior external stakeholders and managing relationships with diplomacy.

Experience of working within an NHS charity or large health related fundraising environment is highly desirable,as is understanding of relevant UK benefits legislation and entitlements.

Please note: You must live within one of the regions (Scotland or Northern Ireland) and have the ability to travel within those regions independently and on a regular basis. There may also be some travel across the UK.

What we offer

Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families:

• Flexi-time – we are flexible about start and finish times, and flexible about your location.
• Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
• Pension – you’ll be eligible for and auto-enrolled into a pension scheme where your employer will contribute 8% of your salary.
• Health cashback plan – ability to claim back a wide variety of routine medical treatments.
• Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
• Cycle2Work scheme
• Learning and development – you’ll be able to access the full benefits of our membership of Fundraising Everywhere, Charity Comms and NVCO.

Apply today
If you feel the role is for you we’d love to hear from you.

Press Apply, where you will be asked to upload a recent CV which includes a cover letter. In your cover letter please demonstrate in no more than 2 sides of A4 how you meet the person specification within the job description.

CVs submitted without a cover letter will automatically be rejected.

Closing Date: 3rd August (9am)

Provisional Interview Dates:

Ist stage interviews: 7th or 10th August 

2nd stage interviews 18th August

Please note we will be reviewing applications as they come in and may choose to close the advert early.

We look forward to hearing from you.

Job Purpose 

To provide a physiotherapy service as part of a multi-disciplinary team, on a part-time basis

Key Working Relationships

Physiotherapists are self-employed contractors and report to the Clinical Lead.

Other key working relationships:

• Other physiotherapists within the team
• Other members of the services team
• Action for M.E. colleagues

Job Description

Key duties

• Respond to physiotherapy referrals
• Carry out assessments, provide advice and recommend interventions to manage the symptoms in patients with M.E./C.F.S. and related conditions, working with a whole person approach, and involving family/carers where appropriate
• Provide written reports for the person with M.E. and others involved in their care with consent of the patient
• Participate in clinical team meetings at least once a quarter (approximately 1 hour)
• Participate in quarterly physiotherapy team meetings (approximately 1 hour)

Key Tasks 

• Arrange and undertake consultations in the most appropriate manner for the patient - remotely by either telephone, Zoom or email.
• Record consultation details (date, length of consultation, charge) on Action for M.E.’s internal tracker for invoicing purposes
• Consider choices and in collaboration with the person with M.E., agree attainable and realistic goals, however small, during assessment
• Offer a selection of gentle progressive interventions to facilitate an improvement in their quality of life
• Offer follow-up consultations with patients by phone, Zoom or email
• Raise any safeguarding concerns to appropriate colleagues.

Working Practices  

• Seek to reduce fear associated with the illness and to create an environment for healing
• Offer clear and consistent information and advice to people with M.E. and their family/carers
• Work within Action for M.E. policies ensuring privacy and dignity.

Person Specification

Qualifications/Key requirements

• Must be registered HCPC
• Must be registered with Chartered Society of Physiotherapy or other professional body which can provide PLI
• Up to date professional indemnity insurance
• Safeguarding training to Level 3
• Eligible to work in the UK

Experience and Knowledge

May be varied but would typically include:

• Several years of post-graduate work experience in different aspects of the profession
• Familiarity with the NICE Guideline for the management of M.E. (2021)
• Experience in the management of long-term conditions
• Experience in the management of chronic pain and its impact on the quality of life
• Working in a multi-disciplinary team

Skills and Behaviours

• Excellent communication skills, in both active listening and careful word usage
• Proficient with Microsoft Office (including Word, Excel, Outlook, Teams) and the ability to quickly learn relevant bespoke software systems

Attitudes

• Understanding that ME/CFS is a complex biomedical condition
• A desire to help people holistically to manage their ME/CFS
• A willingness to think outside established protocols

Role Purpose

Responsible for helping to ensure the effective delivery of the Regional Fundraising strategy in relation to generating sustainable income from third parties and campaigns. You will primarily focus on recruiting support from community groups and associations, businesses and individuals across the North as well as supporting the growth and diversity of the challenge events portfolio.

You will plan, market, deliver and grow your portfolio ensuring all objectives, financial and non-financial are achieved, with an active focus on cost-effective ideas, growth and contingency plans.

Working closely with our service delivery teams across the UK to develop fundraising lead networks, building a robust and community driven income pipeline. You will build powerful, local relationships across your region, and ensure every supporter has an exceptional fundraising experience.

Main Responsibilities

· Support the development and implementation of a fundraising plan to maximise income generation across the designated area, in line with the overall fundraising strategy

· Build knowledge of Child Bereavement UK supporters in the area and develop a community of supporters who have a tangible relationship with our work

· Build relationships with individual supporters, community organisations, faith groups, schools and education facilities, regional corporates and challenge event participants

· Contribute to the development of annual income and expenditure budgets, monitoring results and contributing to regular reforecasts, mitigation and contingency planning to ensure budget is achieved.

· Attract new support and nurture and develop existing support by providing excellent stewardship to maximise supporter journey, value and retention and in-turn income.

· Work alongside the Head of Regional Fundraising and Challenge Event team to develop and promote successful and engaging off-the-shelf fundraising initiatives, campaigns, and challenge events to engage and encourage potential supporters, using research to spot trends and popular initiatives.

· Work collaboratively with the Challenge Event team and Communications team to develop and implement marketing and social media plans for all events/activities.

· Analyse the potential risks and benefits of fundraising events/activities considering risk, time/cost ratios, and overall ROI, to focus effort accordingly.

· Ensure all associated activities are compliant with charity law, regulatory requirements, and best practice, including Data Protection Act and GDPR.

· Develop and follow processes and systems to ensure the effective management of all relevant information, including maintaining and assuming responsibility for accurate information on the charity’s Sales Force database and the community section of the website.

· Work with the Head of Regional Fundraising to recruit Fundraising Committees across the region

· Support with the recruitment of Community

Person Specification

Essential

· Ability to self-motivate and organise yourself to manage multiple priorities, to set and meet deadlines in order to keep projects moving forwards

· Experience in at least one of: fundraising, sales, partnerships, business development, or community engagement

· Confidence and experience in public speaking, both offline and online, and demonstratable ability to represent a cause to a wide range of audiences

· Outstanding relationship-building skills and an ability to manage stakeholder relationships effectively and creatively

· Experience of working to targets and managing budgets

· A positive, proactive approach to problem-solving and collaboration

· Confidence working independently and as part of a team

Desirable

· Experience in community fundraising or charity income generation

· Experience of delivering a regional-focused role in the same geographic area

· Experience of managing and supporting volunteers

· Familiarity with CRM systems and data management

Benefits

· 28 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.

· TOIL for our hours work.

· Contributory pension scheme.

· Company sick pay.

· Employee Assistance Programme.

· Life assurance.

· Training loans.

· Enhanced family friendly policies.

Recruitment Timetable

Application deadline: 26th July 2026 at midnight

We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

Make a difference every day with PDSA  

About Us   

Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.    

We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.    

If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.   

About the role

Are you passionate about developing innovative products and propositions that inspire people to take action? Do you enjoy using data and customer insight to shape strategies that deliver meaningful results?

We're looking for a Proposition & Product Manager to join our Marketing, Communications & Fundraising team. In this exciting role, you'll help develop and optimise fundraising and commercial propositions that engage supporters, attract new audiences, and generate sustainable income.

Working collaboratively across marketing, fundraising, philanthropy, retail, data and analytics teams, you'll play a key role in ensuring our products and supporter journeys are relevant, compelling and aligned with our brand.

What you'll be doing:

• Develop and manage fundraising and commercial propositions from concept through to evaluation.
• Use audience insight, market trends and performance data to identify opportunities for growth and innovation.
• Build compelling business cases to support investment in new products and propositions.
• Analyse supporter behaviour and engagement to optimise products and improve the customer journey.
• Work closely with colleagues across marketing, fundraising and philanthropy to prioritise projects and maximise impact.
• Test and refine propositions with target audiences to ensure they are engaging and effective.
• Provide strategic recommendations that support individual giving, legacies, partnerships, philanthropy and commercial initiatives.
• Build strong relationships with internal teams and external partners to identify opportunities and share insight.
• Ensure all propositions align with organisational objectives, brand values and relevant policies.

Please note this role is primarily home based, with occasional travel required to attend meetings other business needs.

About you

We're looking for someone who combines commercial thinking with creativity and a passion for understanding audiences.

You'll ideally have:

• Experience developing fundraising propositions or products within the charity or non-profit sector.
• Strong analytical skills with the ability to turn insight into actionable recommendations.
• Knowledge of marketing principles, audience segmentation and customer journeys.
• Excellent stakeholder management and communication skills.
• The ability to manage multiple projects and influence cross-functional teams.
• Experience of audience engagement strategies would be an advantage.

Rewards, support and benefits    

We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them.  

As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:  

• Flexible working options to support your work–life balance and individual circumstances.  

• 25 days’ holiday plus Bank Holidays, with option to buy or sell an extra five days. 

• Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually.  

• Generous pension options, with PDSA contributions starting at 5% and rising to 10%.  

• Life assurance providing four times your annual salary for added peace of mind.  

• AXA Health Employee Assistance Programme, with 24/7 wellbeing support   

• Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform.  

• Enhanced maternity, paternity and adoption leave to support you and your family.  

• 10% discount on PDSA Pet Insurance plus access to staff veterinary services.  

PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.   

If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.   

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.   

To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.  

Title: CRM and Power Platform Developer

Hours: 35 hours per week

Contract: One-year fixed term

Location: Office, hybrid or remote (1 week induction in office)

Salary: £39,793 pro-rata

Accountable to: Head of IT (Operations)

Responsible for: No management responsibility

DBS Eligibility: Basic DBS check and Social Media/Adverse Media checks

Closing Date: 10th August 2026

About the role

Join a charity that’s passionate about safeguarding children and vulnerable adults. If you want your work to have a real-world impact, this is the role for you.

What You’ll Do:

You’ll be part of a small, collaborative data team of three, working closely with our Head of IT & Data and colleagues across the organisation. This is a hands-on role where you’ll:

• Redevelop our CRM and introduce new features.
• Create intuitive tools like Power Apps to make life easier for users.
• Design workflows and automations that boost efficiency and improve data quality.
• Develop reporting tools that empower teams to use data effectively every day.

It’s a unique opportunity to combine technical development with strategic thinking—embedding data-driven practice across Thirtyone:eight.

Why You’ll Love Working Here:

• Purpose-driven work: Everything you do helps protect children and vulnerable adults.
• Flexible working options: Balance your life and work with hybrid arrangements.
• Professional growth: Opportunities to learn, innovate, and lead.
• Supportive culture: Join a friendly, collaborative team that values your ideas.

If you love solving problems, building tools that people actually enjoy using, and want your work to have a positive impact, we’d love to hear from you.

Main Responsibilities

• Enhance and support Thirtyone:eight’s Microsoft Dynamics CRM to meet business requirements, ensure reliability, performance, security and compliance with GDPR.
• Create Power Apps to support the ongoing requirements of the business
• Perform Unit Testing and end-to-end testing as appropriate 
• Liaise with end users for User Acceptance Testing and user-training
• Maintain clear and up to date documentation of system design, configuration, workflows, and user guides 

Specific Responsibilities

1. Work with the Senior Developer to support and enhance Thirtyone:eight’s Microsoft Dynamics CRM, ensuring it is secure, fit for purpose, and meets service and reporting needs.
2. Design and maintain Power Platform tools, including Power Apps and Power Automate, with user-friendly interfaces for efficient data entry and access.
3. Create and optimise workflows and automations to improve efficiency, strengthen data quality, and reduce manual processes.
4. Optimise the use of storage within Thirtyone:eight’s Dataverse environment.
5. Facilitate workshops, discussions, and user interviews to capture functional and non-functional requirements.
6. Translate business needs into clear, structured specifications and user stories.
7. Validate requirements with stakeholders to ensure shared understanding before development begins.
8. Identify opportunities for process improvement, automation, and data quality enhancement.
9. Collaborate with users and managers to translate requirements into practical, user-friendly solutions, supported by appropriate documentation.
10. Integrate Power Apps with other Microsoft services, such as SharePoint and Teams, and with third-party tools where applicable.
11. Develop and follow test plans to support reliable delivery of changes and enhancements.
12. Keep system documentation current, covering design, configuration, workflows, reporting structures, and user guidance.
13. Ensure all developments comply with GDPR, data protection, and security standards.

Person Specification

A) Essential Personal Characteristics and Qualities:

• Humility - Having a modest view of your own importance.
• Integrity - The quality of being honest and having strong moral principles.
• Openness - Acceptance of, or receptiveness to change or new ideas. 
• Collaborative - Involving two or more parties working together. 
• Solution-focused - Concentration in problem solving or dealing with a difficult situation.
• Learning - Knowledge acquired through study, experience, or being taught.
• Creative - Having good imagination, thinking differently, or having original ideas.
• Fair - Treating people equally without favouritism or discrimination. 
• Committed - Dedicated to a certain course, cause or policy.
• Passionate - Having or showing strong feelings or beliefs. 

B) Essential Experience:

Experience in application or systems development, with either direct Microsoft Dynamics/Power Platform experience or transferable experience that would support rapid cross-training, including:

• Developing, configuring, or supporting business applications using a modern programming language or low-code platform.
• Working with relational databases, data models, queries, reporting, dashboards or structured business data.
• Creating or working with APIs, integrations, connectors or data flows between systems.
• Gathering user requirements and translating them into practical technical specifications or solutions.
• Testing, documenting, deploying and supporting system changes or enhancements.

B) Desirable Experience:

• Direct experience with Microsoft Dynamics 365, Dataverse, Power Apps, or Power Automate.
• Experience with Power BI or other reporting tools.
• Experience working in a charity, membership, CRM, case management, or safeguarding-related environment.

d) Essential Abilities, Knowledge & Motivation:

The successful candidate will also be able to demonstrate:

• Strong technical aptitude and the ability to learn new systems, platforms and development approaches quickly.
• Practical problem-solving skills, with the ability to analyse issues and deliver workable, user-friendly solutions.
• Clear communication skills, including the ability to work effectively with both technical and non-technical stakeholders.
• Good attention to detail when working with data, configuration, testing and documentation.
• Awareness of data protection, information security and good practice when designing or supporting systems.
• A proactive and organised approach, with the ability to manage priorities and deliver work on time.
• Willingness to develop expertise in Microsoft Dynamics 365, Dataverse, Power Apps and Power Automate.
• A desire to “give back” by working for a non-profit and supporting Thirtyone:eight’s safeguarding mission.

Are you a relationship-focused sales professional who enjoys building partnerships, growing accounts and identifying new business opportunities?
 
 
TPP Recruitment is supporting a well-established awarding organisation to recruit a Client Relationship Executive. This is a newly created role with significant growth potential, offering the opportunity to manage a portfolio of education and training sector clients across London and the Southeast while developing new business opportunities.
 
This position would suit someone with experience in sales, business development, account management or partnership management who enjoys working autonomously, building lasting client relationships and achieving commercial targets.
 
 
Salary: £29,930 per annum
Employment type: FTC for 12 months
Working arrangements: Remote (UK based), with travel required to Lancaster (UK) Head Office as required. This role involves frequent travel and overnight stays.
Working pattern: Full-time, 35 hours per week
Other benefits:

• Generous bonus structure
• Significant autonomy and ownership of your region
• Extensive opportunities for career progression and professional development
• Join a supportive and collaborative commercial team
• Work for an organisation with a strong reputation across the education and skills sector

 
 
About the Organisation
 
TPP Recruitment is supporting a well-established UK awarding organisation that develops qualifications and learning solutions which support individuals, employers and training providers nationwide.
 
With a strong reputation for customer service and partnership working, the organisation is committed to growing its market presence while maintaining excellent relationships with existing customers.

About the Role
 
As Client Relationship Executive, you will take ownership of a portfolio of existing customers whilst identifying and securing new business opportunities across your region.
 
You will manage accounts, ensuring excellent customer engagement, high retention levels and sustainable income growth. Alongside maintaining existing partnerships, you will work closely with prospective customers, developing a strong pipeline of opportunities and promoting the organisation's portfolio of qualifications and services.

Key Responsibilities
 

• Manage and develop a portfolio of existing customer accounts
• Achieve a minimum 95% customer retention rate
• Generate new business revenue annually
• Identify opportunities to grow existing accounts through additional products and services
• Build relationships with key stakeholders across colleges, training providers, adult education providers and employers
• Develop and deliver regional account and sales plans
• Create and maintain an active pipeline of new business opportunities
• Present solutions to prospective customers and decision-makers
• Maintain accurate customer records and pipeline activity within the CRM system
• Gather market intelligence and customer feedback to support future product development
• Represent the organisation at meetings, events and conferences
• Work collaboratively with customer experience, marketing and product teams

 
 
Skills / Experience Required
 

• Experience in sales, business development, account management or partnership development
• A strong record of achieving commercial targets
• Excellent relationship-building and stakeholder management skills
• Strong verbal and written communication skills
• The ability to manage multiple priorities and work independently
• A customer-focused approach
• Strong organisational and planning skills
• A full UK driving licence and access to a vehicle
• Willingness to travel frequently and stay overnight when required
• Experience within education, awarding organisations, training providers or the wider learning and skills sector (desirable)
• Knowledge of qualifications, assessment or education services (desirable)

 
 
To Apply
 

• Please submit your CV outlining your relevant commercial, sales or business development experience.

 
 
Interview Process
 
The interview process will vary depending on location:
 

• Candidates based near the organisation's Northwest office will attend a single in-person interview
• Candidates based further afield will complete a two-stage process, comprising an online interview followed by a final in-person interview

 
As part of the selection process, shortlisted candidates will be asked to deliver a presentation outlining their proposed first 30, 60 and 90 days in the role.
 
 
Deadline
 

• Applications are being reviewed on a rolling basis until the position is filled.
  • Early application is recommended.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Are you a relationship-focused sales professional who enjoys developing long-term partnerships rather than chasing quick wins?
 
 
TPP Recruitment is supporting a leading UK awarding organisation to recruit a Commercial Manager. This is an exciting opportunity to inherit an established portfolio of customers and prospects while driving growth across a well-respected organisation with ambitious plans for the future.
 
Operating within the education and skills sector, you will work with colleges, training providers, adult education organisations and employers, building trusted relationships that deliver excellent customer retention alongside sustainable new business growth.
 
 
Salary: £47,859 per annum
Employment type: Permanent
Working arrangements: Remote (UK based), with travel required to Lancaster (UK) Head Office as required. This role involves frequent travel and overnight stays.
Working pattern: Full-time, 35 hours per week
Other benefits:

• Generous bonus structure
• Significant autonomy and ownership of your region
• Extensive opportunities for career progression and professional development
• Join a supportive and collaborative commercial team
• Work for an organisation with a strong reputation across the education and skills sector

 
 
About the Organisation
 
TPP Recruitment is supporting a well-established UK awarding organisation that develops qualifications and learning solutions which support individuals, employers and training providers nationwide.
 
With a strong reputation for customer service and partnership working, the organisation is committed to growing its market presence while maintaining excellent relationships with existing customers.

About the Role
 
As Commercial Manager, you will take responsibility for a portfolio of existing customer accounts across the West Midlands, Wales and Southwest region, while also identifying and securing new business opportunities.
 
This is a highly client-facing position, with regular travel across your territory and approximately two to three days each week spent meeting customers and prospects. The sales cycle is consultative and relationship-led, requiring patience, credibility and a long-term approach to business development.
 
You will be responsible for customer retention while building a strong pipeline of new opportunities and contributing to regional growth targets.

Key Responsibilities
 

• Manage and develop relationships with existing customer accounts
• Maintain a minimum customer retention rate of 95%
• Identify, develop and convert new business opportunities across your region
• Deliver against annual new business growth targets
• Create and manage a robust sales pipeline through consistent prospect engagement
• Conduct regular customer visits and account reviews
• Present to senior stakeholders, decision-makers and prospective customers
• Use CRM systems to track opportunities, forecast income and monitor performance
• Work closely with marketing, customer service and product teams to support growth
• Gather customer intelligence and market insight to influence future development
• Represent the organisation at meetings, events and conferences

 
 
Skills / Experience Required
 

• Successful experience in sales, business development, account management or partnership management
• A strong track record of achieving commercial targets and growing customer relationships
• Excellent communication, presentation and stakeholder management skills
• Experience managing multiple accounts and opportunities simultaneously
• The ability to work independently while collaborating effectively with colleagues
• Strong organisational and planning skills
• A customer-focused and consultative approach to sales
• Experience within education, awarding organisations, training providers, further education or skills-based sectors (desirable)
• Knowledge of qualifications, assessment or learning services (desirable)

 
 
To Apply
 

• Please submit your CV outlining your relevant commercial, sales or business development experience.

 
 
Interview Process
 
The interview process will vary depending on location:
 

• Candidates based near the organisation's Northwest office will attend a single in-person interview
• Candidates based further afield will complete a two-stage process, comprising an online interview followed by a final in-person interview

 
As part of the selection process, shortlisted candidates will be asked to deliver a presentation outlining their proposed first 30, 60 and 90 days in the role.
 
 
Deadline
 

• Applications are being reviewed on a rolling basis until the position is filled.
  • Early application is recommended.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Lead the operations, governance and compliance that enable Solving Kids' Cancer UK to deliver its mission and impact for children and families affected by neuroblastoma. Reporting to the Chief Executive, you will play a critical role in ensuring the charity operates effectively, compliantly and sustainably.

This broad and varied leadership role spans governance, risk, HR, IT, data protection and organisational operations, supporting delivery of the charity's strategy through robust systems, policies and processes. Acting as Company Secretary, you will work closely with the CEO and Board of Trustees, providing advice on governance, regulatory requirements and best practice. As a member of the Leadership Team, you will oversee key operational functions, lead cross-organisational projects and deputise for the CEO where required.

Who are we looking for?

We are looking for a strategic, highly organised and values-driven leader with strong experience in charity operations, governance and compliance. You will have a track record of ensuring organisations are well run, compliant and effectively managed, with the ability to oversee multiple operational areas and support strong governance and decision-making at Board level.

You will be comfortable working across a broad remit, including governance, risk, HR, IT and data protection, and confident providing clear, practical advice to senior leaders and trustees.

Person specification

Key requirements include:

• Significant senior-level experience in operations, governance or compliance within a charity or similar environment. 
• Strong understanding of charity governance and regulation, with experience supporting boards and senior leadership. 
• Experience overseeing organisational functions such as HR, IT, data protection or risk. 
• Proven ability to manage multiple priorities and lead cross-organisational work effectively. 
• Strong judgement, integrity and the ability to handle sensitive matters with discretion. 

See our Recruitment Pack for the full role description and specification and for information about Solving Kids' Cancer UK. 

This is an opportunity to make a significant contribution at the heart of a small, ambitious charity where strong operations are a vital enabler of impact for children and families.

Location: Home-based, within easy reach of London, with regular travel to the London office and occasional UK-wide travel.

First-stage interview: Thursday 6 August 

Second-stage interview: Thursday 13 August

Thank you for your interest in joining the Institute of Health Visiting (iHV), the UK’s leading professional body for health visiting.

This is a rare and exciting opportunity to join a growing, forward-looking organisation at a pivotal time. With a strong and expanding membership, iHV is working to strengthen the health visiting workforce and shape the future of child and family health across the UK.

As Policy Manager, you will play a key role in influencing national policy across priority areas including early years, prevention, public health, child protection and workforce. Your work will directly support iHV’s mission to improve outcomes and reduce inequalities for babies, children, families and communities and spread excellence in health visiting.

Working closely with our clinical team, members and partners, you will develop evidence-based policy positions and help ensure frontline expertise informs decision-making at the highest levels.

You will be joining a collaborative, passionate team in a fast-paced environment where no two days are the same – and where your work will make a real and lasting difference. For full information, please view our recruitment pack. 

Key responsibilities:

• Lead the co-development of evidence-based policy positions with iHV’s clinical team, members and partners.
• Monitor policy developments and identify opportunities to influence change.
• Produce high-quality briefings, consultation responses and reports.
• Build relationships with stakeholders across government, charities and the health sector.
• Gather, synthesise and apply frontline insight to inform policy development – including the production of iHV’s high-profile ‘State of Health Visiting’ survey and report.
• Work closely with the Systems and Digital Manager, applying digital and data expertise to leverage digital tools and emerging technologies (including AI) to strengthen evidence-gathering, inform policy development, and improve organisational effectiveness.
• Support delivery of policy elements of iHV projects and organisational priorities.
• Represent iHV at meetings and contribute to sector discussions.

About you:

We are looking for the following essential skills and experience:

• Strong understanding of UK policy-making processes and child and family health/ early years policy – ideally informed by experience working within or closely with government or public sector organisations.
• Exceptional writing skills, with a proven ability to produce authoritative, high impact briefings, reports and policy documents that are clear, persuasive and tailored to diverse audiences.
• Highly developed analytical skills, with the ability to interpret complex information and evidence from multiple sources and translate this into clear, practical and actionable policy recommendations.
• Ability to collate, synthesise and critically assess diverse sources of insight, including frontline practitioner perspectives, quantitative and qualitative data, to inform robust policy development.
• Experience developing or contributing to evidence-based policy outputs (e.g. briefings, reports, consultation responses).
• Strong interpersonal and relationship-building skills, with the ability to work effectively and collaboratively with a wide range of stakeholders and partners.
• Strong organisational and project management skills, with the ability to manage competing priorities, coordinate inputs and deliver work to deadlines.
• Confident verbal communication skills, with the ability to contribute effectively to meetings, events and external discussions, presenting complex ideas clearly.