Starting Salary: £34,315 - £35,763 p.a.

Contract: 6 months

Job Profile

The post holder will develop and build integrated supporter journeys, maximising the use of Salesforce Marketing Cloud, and engage with a wide range of stakeholders. You will work with various teams throughout the organisation, supporting and training users, as well as hands on execution of corporate level email and SMS campaigns.

 

Job Scope / Accountability

• The post holder will work within the Communications Group as part of the Digital team, and line managed by the Digital Communications Manager.
• Oversight will be managed by the Head of Comms, and Head of Advocacy, Education and Communications, with quarterly reviews by CAFOD SSG.
• The post holder will work closely with other stakeholders in the organisation, including our Data and Insight team.

 

Key responsibilities

 

Setup and Administration of Salesforce Marketing Cloud (SMC)

• Work with IT to create administration standards for SMC.
• Provide training and assistance to users

 

Data strategy and Automation

• Build an understanding of CAFOD audiences, CRM data, existing email programmes and ambitions for the future.
• Work with stakeholders on translating their marketing objectives into coherent, data driven journeys.
• Define requirements for a common data and segmentation model to be used for automation
• Collaborate with data and insight on the data and segmentation model strategy, specification, build and, test.
• Monitor and check data counts to identify and investigate problems with data syncing, integration or processing.
• Use analytical skills to look at the results of campaigns, produce reports and make recommendations to stakeholders.

 

Product and Change Management

• Work with the Head of Technology & Business Analysis on aligning the product roadmap to the evolving needs of the business to ensure that we fully leverage the benefits of the product.
• Ensure that the system is used in a structured manner that can be maintained and extended going forwards.
• Test, roll out and champion the use of new features.
• Document the principles for the development of all data extensions, automations and journeys.
• Ensure campaign and marketing cloud set up is coherent and consistent with the CRM implementation and end to end business process.
• Embed plans to develop and extend the use of the system in line with the requirements and needs of the organisation, champion opportunities to test and innovate.

This list of duties and responsibilities is by no means exhaustive and the post holder may be required to undertake other relevant and appropriate duties as required. This job description is subject to regular review and appropriate modification.

Safeguarding for Children and Vulnerable Adults

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.

 

 

Person Specification /Essential Criteria

 Working together

Communicating; I succinctlysummarise what has been discussed and ensure others agree.I make powerful presentations which convince a range ofndifferent audiences.

 Making change happen

 Achieving results

• I provide a clear sense of purpose and priorities to ensure focus on results.
• I set an example in what can be achieved.
• I make sound decisions backed up by evidence and analysis.
• I encourage others to think about better ways of doing the work.

Managing our performance

• I exemplify the standards of performance expected of others.

Job-specific competencies

Expertise and experience in digital marketing, e-marketing, and/or supporter journeys.

Strong IT skills and interest in developments in digital technology and channels.

Job-specific competencies (desirable)

• Experience of project managing online products, and of managing budgets.
• Experience of Salesforce Marketing Cloud, particularly creating supporter journeys.
• Experience of analysing data and producing accessible reports and recommendations.

Please click here for a full list of CAFOD’s Staff Benefits

Come and join us and help make a real difference in the lives of the world’s poorest communities.

CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.

TSSA represents people working in transport and travel. Our vision is to be a well organised and effective trade union where our members are at the heart of everything that we do. We want to be able to campaign on issues that are important to our members and the transport industry. To do this, we need to have a strong political voice where we can encourage our members to challenge and create change within their workplaces, their industry and their wider community.

Political Officer – Communications and Media Team - London

The role – You will be working with our communications team to continuously develop and deliver on our political strategy. You will plan and pursue campaigns that deliver on our industrial and political policies and objectives and be able to communicate these to our membership through media content delivery. To do this you will be building positive working relationships with politicians, political parties, other trade unions and campaigning organisations to ensure we have avenues for a growing political voice. You will also find ways to engage our membership in politics that impact on them via education and awareness programmes.

The skills and knowledge we are looking for - We are looking for someone who can lead and influence a wide range of audiences from our members to senior politicians. You must have strong verbal and written communication skills including digital content and delivery and also be able to work as part of a collaborative communications team. You must value the role of trade unions in society and understand the role they play in working environments. You must have knowledge of and preferably experience of engaging with political and parliamentary structures. A passion for public transport alongside an equal and fair society would make you the kind of individual we are looking for.
In the current environmental, political and economic crisis that we are in, never has there been a more important and challenging time to play a part in creating change, drive social engagement and challenge discrimination via pro-active and positive campaigns in the public and private transport industry.

The office location for this role Liverpool Street, London but the role will require national travel and an element of out of normal office hours working.

Our Political Officers starting salary is £51,654 plus London Weighting of £5,521 that can rise on an incremental scale to £58,541 plus LW over a period of five years.

The closing date for this vacancy is Monday 9th March, 10am and assessments will be held on either the 23rd or 24th March 2020.

TSSA offers all employees a generous annual leave entitlement and defined benefit pension scheme. TSSA is an equal opportunities employer striving to maintain and grow our diverse workplace community. We welcome applications from all sectors of the community. We are a family friendly employer and pro-actively support staff with disabilities. We are proud to be a Stonewall Diversity Champion and have just recently signed the Time to Change pledge.

We are looking for an ambitious individual to join our team for a one year period to cover maternity leave, playing a key role in leading and managing our fundraising team, ensuring strategy and income targets and other KPIs are met and high standards of fundraising practice followed. As Head of Community Relationships (Fundraising) you will have the opportunity to embed the strategy and area business plans and ensure they are successfully implemented and deliver net income growth across all our brands.

Head of Community Relationships Fundraising

22.5 hours per week over 3 days

1 year Maternity cover

£24,000 per annum

You will play a lead role in a developing and delivering the strategic aims of the organisation as well as driving improvements in the way we fundraise and maximising opportunities for growth and development. You will build strong working relationships across the organisation, representing fundraising in a number of internal and external forums.

Successful candidates will have a strong track record in supporter or customer relations; in leading large complex teams with a range of specialisms and handling change and challenge and have experience driving income growth and continuous fundraising improvement across an organisation or team. Ideally the successful candidate will also have good knowledge of Fundraising regulation and best practice.

For a full job description and person specification follow the link below. You will be asked questions relating to them as part of the recruitment process for this role.

Applicants are welcome to call for an informal chat or to arrange a visit.

We are looking for someone with experience of working across a broad portfolio of income streams and a proven track record in generating income against targets. You will have exceptional interpersonal skills, and the ability to influence a wide range of stakeholders. Working collaboratively and being a team player are essential skills. The successful candidate will understand the balance of being hands-on in order to get things done and working strategically so that Saint Michaels meets its long-term objectives. 
 

The role is will work across our bases in Harrogate and Northallerton with other travel required as necessary. Our Harrogate offices are based at Hornbeam Park, just a few minutes’ walk from Hornbeam Park train station and well located for commutes from Leeds, York and surrounding areas via train or car. Our Northallerton office is based in Omega Business Village on Thurston Road. 

Successful applicants are required to provide an enhanced disclosure. Disclosure expense will be met by employer.

Harrogate District Hospice Care is a registered charity in England and Wales (518905) with a family of services operating as Herriot Hospice Homecare, Just ‘B’, Saint Michael’s Hospice and Talking Spaces.

Benefits include:-

• Competitive rates of pay

• 21 days paid holiday per year for full time

• Comprehensive Induction Programme

• Contributory Pension Scheme with employer contribution of 8% and variable employee contribution

• Employee Assistance Programme

• Free Car Parking/Walking distance from Hornbeam Park Station

• Free DBS/CRB check

Successful applicants are required to provide an enhanced disclosure. Disclosure expense will be met by employer.

Please click Apply and you will be forwarded to our recruitment website. Alternatively please call Helen/Alison in the HR team at Saint Michael’s Hospice.

Completed applications to be received by 9am on 5th March 2020

Interviews will be held on Thursday 12th March 2020.

Start Date: 1st April 2020

Background

Our mission is simple: to get refugees cycling! We are a community of cyclists, refugees, mechanics and volunteers. We collect donations of second-hand bikes, fix them together at our workshop, and then donate them to asylum seeking refugees. We have donated nearly 5,500 bikes to date. A proportion of the bikes that we receive are sold to the public through our online shop to generate income for the charity and ensure our long-term sustainability.

The Bike Project is a charity going through a significant period of growth as we address increased demand for our services and our social enterprise. In response to this, we are relocating our existing shop to a new, larger site with higher footfall to further support our used bike sales as well as offering bike servicing and coffee. We are looking for two individuals to help deliver this expansion, to pursue our charitable mission and sustain our commitment to support refugees throughout the UK.

What it is like to work here

The Bike Project is a fun, interesting and supportive place. This is an exciting opportunity for two experienced bike shop mechanics with proven technical skills to join our growing technical team with the aim to head up bike servicing and repairs and to help manage and oversee the day-to-day operations at our new shop location.

We particularly encourage applications from women, disabled, and Black, Asian and Minority Ethnic (BAME) candidates, and those who have personal experience of being a refugee. The Bike Project is a Living Wage accredited employer.

Job purpose

The primary purpose of this role is to lead in the delivery of a high quality and efficient bike repairs servicing at our new shop location in order that we can a) further expand our growing social enterprise and b). can continue to meet the growing need that our beneficiaries have for bikes.

Duties and responsibilities

• Service/Repair agreed volume of bikes each week and technical standards as outlined by targets/parameters set by the Project Technical Lead.
• To carry out bike assessments to determine workload and re-use viability.
• To manage data for individual bikes and maintain our CRM (Salesforce) on an ongoing basis.
• Oversee the training and development of Shop Assistants and volunteers.
• Order and maintain a stock of key bike components and accessories to facilitate a fast turnaround for bike repairs and opportunities to offer same day servicing. 
• Checking in stock deliveries and accurately logging the use of parts inventory on an ongoing basis.
• To promote and upsell bike components and accessories.
• At times supporting local community and beneficiary volunteers during our weekly volunteer workshops.
• To adhere to all workshop standards and health and safety as outlined by the Technical Lead.
• To help to maintain the shop as a safe and efficient work space.

Person Specification

• A minimum of 3 years of experience in a commercial bike repairs shop, or an equivalent setting, with an expectation to complete 3 complete bike services in a 7.5hr shift.
• Can demonstrate high levels of retail customer service and create own upselling opportunities.
• Ability to manage own workload and meet the expectations of a target driven workplace.
• A recognized cycle maintenance and repair Level 2 Qualification, such as City and Guilds, Cytech, or equivalent. Unqualified mechanics with extensive workshop experience and a proven track record may also be considered.
• Experience of Microsoft Office is beneficial and experience with CRM systems such as Salesforce highly desirable, in addition to web or cloud based platforms.
• Ability to problem solve without supervision.
• Experience in managing and training other junior mechanics and/or volunteers. 
• Excellent interpersonal awareness and communication skills with the ability to listen and understand the needs of others.
• Ability to conduct all duties in a manner that is non-judgmental and respects differences.
• Shares The Bike Project’s values and ethos, and committed to The Bike Project’s vision.

Working conditions

This job will include working from time to time with vulnerable people in sometimes challenging situations, as such, a DBS basic disclosure will be required. The role will require working weekends and the occasional evening and at times outside.

Physical requirements

The role requires individual to work on their feet for long periods of time. Risks lifting and moving heavy objects and working with hand/power tools. Correct PPE is to worn where a situation presents such a risk.

Direct reports

Shop assistants and volunteers.

Application process

Please submit your application of CV which must be accompanied by a covering letter that addresses the person specification (no longer than one page in length).

The closing date for applications is midnight on Wednesday 11th March 2020. Interviews will be held on 16th and 17th March 2020 at The Bike Project Workshop, 223-224 Edward Pl, SE8 5HD. The interview process will include a technical assessment so please allow up to 3 hours.

We are Bloodwise (Becoming Blood Cancer UK on 31 March), and we want to change the world for all blood cancer patients. Every year we stop more people dying of blood cancer and our researchers are even working to stop people developing blood cancer in the first place. 

Social media is key to our plans to grow our reach among people affected by blood cancer.

To achieve this, we’re looking for an engaging and driven Social Media Officer who can help make it happen.

You will be hugely creative, an excellent writer, live and breathe social media and be a passionate advocate for its potential to take our communications to the next level.

The closing date for this exciting opportunity is:

9am on Tuesday 24 March 2020

Please note that all applications will be reviewed on receipt and if a successful candidate is appointed, we may bring forward the closing date of this role at our discretion

Are you a dynamic public affairs professional who wants to represent musicians and look after their interests?

Central London – Senior Public Affairs Manager

One-year maternity cover – circa £40k

This is an exciting time for a senior public affairs professional to join the ISM, the leading professional body for musicians with a reputation for its top rate services and campaigning. The ISM has doubled in size over the past 10 years and now has close on 10,000 members who come from every part of the music world.

You will be an experienced public affairs professional with strong campaigning and managerial skills. You will be a proactive and dynamic problem solver with a real passion for making a difference to the lives of musicians at this time of momentous change. You will have at least five years’ experience as a public affairs professional and you will have a thorough grasp of all campaigning techniques.

A team player, you will thrive on going the extra mile and working in a fast-paced creative environment where the ability to multitask and work collaboratively across different disciplines is vital. You will have excellent written and interpersonal skills with great attention to detail.

You will be joining a professional staff team based in Bayswater, London where the emphasis is on good communication and team work.

To apply please send a full CV and covering letter saying why you are right the person for the job.

Closing date is Monday 10 March 2020 at 9.00 a.m. Interviews will be held during the following two weeks.

Girlguiding is seeking a first class PA to support our Director of Operations and Director of Marketing, Communications and Fundraising.

The successful applicant will be required to provide the highest quality Personal Assistant and administrative support as well as acting as the initial point of contact. You will manage the Director of Operations and Director of Marketing, Communications and Fundraising’s diary, travel and accommodation; coordinating agendas, briefings, other meetings and materials as required. You will also take responsibility for ensuring that their Governance meetings run effectively and are delivered to the highest standards.

The successful candidate will have excellent PA skills and experience of effectively supporting senior Executives to achieve their priorities. Discreet, professional and highly efficient you will be able to handle confidential information with discretion and tact, and build effective relationships with a diverse range of internal and external stakeholders. This is a demanding, busy but rewarding and varied role that will require excellent time management and prioritisation skills.

Due to the nature of the work, some weekend and evening working will be required, including at sites outside of London, for which time off in lieu will be given.

Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. Girlguiding is proud to be part of the Stonewall Diversity Champions programme, a member of the Business Disability Forum, and a member of Time to Change. While Girlguiding’s young members may be women only, our staff team is mixed gender. We welcome applicants from all backgrounds.

Summary

Due to an internal promotion, we're delighted to offer an exciting opportunity for an exceptional and experienced media professional to join our Content and News Team, and lead our successful press office: shaping the conversation around diabetes, setting the media strategy for the organisation, and driving improvement and change through dynamic media campaigns.

Interview Date: 23 March 2020

Package

What we can offer you:

• Generous annual leave starting at 25 days plus bank holidays
• A Cash Healthcare Plan (giving you up to £1,500 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
• Early finish Friday and flexible working as part of our approach to activity based working
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life
• Annual season ticket loan (on completion of your probation period)
• Very active social scene including sport teams, gardening and other activities
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

Main Responsibilities

Reporting to the Head of Content and News, the successful post holder will join the organisation at an exciting time of change and opportunity, and will be responsible for developing a new media strategy that supports the delivery of our ambitious new strategic goals.

In addition to setting our strategic direction, the Senior Media Manager will be responsible for leading our national and regional media activity, and ensuring delivery against key objectives and KPIs. Overseeing a diverse, wide-ranging portfolio of projects, and the expert media team responsible for delivering them, you'll lead on bold, creative media campaigns that ensure key diabetes issues receive standout and sustained media coverage across print, broadcast and digital news outlets.

As a critical member of the Marketing and Communications department, you'll be responsible for providing training, advice and counsel to colleagues at all levels and across all areas of Diabetes UK, ensuring we speak with one voice, and that our media activities are attuned always to achieving our goals and improving the lives of people living with and affected by diabetes.

Ideal Candidate

As well as solid experience in leading a high-performing media team, and an impressive track record - not just of securing coverage, but of shifting opinions and perceptions, challenging stigma and driving tangible social change - you'll take a sophisticated approach to setting goals, getting results and evaluating success.

As a seasoned media professional who inspires confidence in others and shows grace under fire, you'll have solid and demonstrable experience in safeguarding an organisation's reputation, as you'll work as a trusted advisor to our Executive Team across a range of issues.

With strong traditional media and communications know-how, you'll have a creative instinct that extends beyond crafting a first-class press release, and you'll bring with you an open mind, a refined news sense, exceptional writing ability and a great contacts book. As an enthusiastic team player, you're experienced in working as part of a multi-disciplinary team, and you'll come armed with ideas on how best to use media in partnership with a range of difference channels - particularly content - to bring issues to life for different audiences in imaginative ways, and drive engagement and long-term support.

Most importantly, along with the ambition to grab this exciting opportunity with both hands, you'll bring gravitas, confidence, enthusiasm and determination to this fast-paced, high-energy role, together with a steadfast commitment to ending the diabetes crisis.

Fixed 18 month Contract

The Royal College of Ophthalmologists sets the professional specialty standards for the delivery of NHS hospital and community eye services in the UK and advises key stakeholders on ophthalmology workforce and commissioning issues.

The Workforce Manager will be able to demonstrate in-depth knowledge of the NHS, the medical workforce and professional medical membership organisations.

You will lead the coordination and delivery of projects to improve the quality, scope, analysis and use of data to develop insightful business intelligence for the RCOphth.  This is to impact our workforce strategy, communications and policy development, supporting our campaigns to improve capacity for ophthalmologists and the wider multidisciplinary workforce.

The right person will have proven project management skills, working with clinical chairs and staff to deliver potentially high-profile projects. You will have the ability and confidence to present qualitative and quantitative data in a meaningful way with senior members of the medical profession, policy and NHS leadership and staff at all levels.

This is a pivotal role in development of our workforce strategy and policy development across the medical specialty of ophthalmology.

To apply, please send your CV and covering letter.

For an informal discussion about the role, please call Beth Barnes, Head of Professional Support, on 020 793 50702.  Office hours are 09.00-17.00.

Closing date:  17.00, Wednesday 4 March 2020

Interviews:   Wednesday 11 March 2020

Applicants must already have the right to work within the UK without restriction.  Only shortlisted candidates will be contacted.

We are looking for a full time (35 hours/week) Legal Advice and Information Caseworker to join our dynamic and committed Housing and Welfare team to help refugees, asylum seekers and migrants address their housing issues, debts, rent arrears, access welfare, secure accommodation and more.

You should have at least 2 years’ experience of providing 1:1 legal advice and information. You should be comfortable in multi-tasking, flexible and pro-active. We would like you to participate in policy work, campaign and develop partnerships and networks that will help improve the situation of refugees, asylum seekers and migrants. You will be based in Lewisham but will do weekly outreach at the Migrant Hub in Woolwich where you will see clients. You will be expected to help in the operation of the Hub as and when needed. To be successful you need to be organised, with great attention to details, computer literate and ideally with experience of Advicepro; our casework management system. Furthermore, we are looking for someone with great commitment and passion for the refugee and migrant sector. You should be able to work on your own as well as in a team.

LRMN is a thriving organisation, operating in London but focusing in south and southeast London boroughs. We deliver frontline services but we also lead/ participate on campaigns and policy work.

Ideally you should have experience of working with the voluntary sector.

Speaker of a refugee/migrant language is desirable.

Children and Young People National Services Manager

Homebased

£34,688 to £36,729 per annum

Permanent

This is a fantastic opportunity to join us as a Children and Young People (CYP) National Services Operations Manager to lead a wide portfolio of CYP support and information services.

Our Skills, Information & Support Services (SISS) aim to empower visually impaired people by ensuring they have the skills, information and support they need. Through the continuous development of new, and improvement of existing CYP services, we will be able to support thousands more people living with sight loss.

The role

In this role, you will be supporting the Head of Children and Young People and Operational Teams, in the consistent delivery of a person-centre service in accordance with Service User’s needs.

Through leadership across the teams, you will be responsible for planning, managing and delivering operational plans as we continue to expand our services and reach.

You will directly manage a range of services including; Advice Line, education support, family support, technology assessments and grants. You will also directly manage the Family Events Team to organise a programme of activities throughout the UK for children and young people with a vision impairment and their families.

Who we’re looking for

You will be experienced in managing a complex operations environment where exceptional, customer-focused service is achieved. Other skills include:

• Experience managing a range of services through other managers or team leaders

• Ability to develop, supervise and manage performances

• Experience of managing children and young people’s services ideally with visual impairment or complex needs

Full details of the requirements for this role can be found in the attached job description.

Benefits

This role is 9am to 5pm, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year.

We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

How to apply

Applications can be made using the online application form. You will need to evidence the criteria as set out in the attached job description. As part of our safer recruitment policy, we do not accept CVs for job applications.

Diversity

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome, and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from disabled people as they are currently under-represented in the organisation and guarantee an invite to interview for all disabled applicants who meet the essential criteria for the job.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

The Social Work and Community Support Service (SWCW) comprises 30+ full and part-time workers, based in four locality teams in London and the South East, who work with adults within the Jewish Community. They provide personalised and integrated support offering guidance, advice and advocacy to meet identified health and social care needs of individuals, families and carers, as well as facilitating support groups and other community-based interventions. The aim of the service is to support independence, promote choice and control for people facing difficulties due to ageing, caring responsibilities, illness, isolation, disability, mental health issues or changes in circumstances. This role is a job share, overseeing Duty, a triage and advice service. The post holder will work closely with individuals and their carers, as well as health and social care workers from Jewish Care, community, voluntary and statutory services.

The post-holder will be a member of the North West and Central London Team which is based in Golders Green.

This post is for 24 hours per week working, Mondays, Tuesdays, Wednesdays (9am - 5.30pm).

The role of the Senior Social Worker is to:

* Take a Senior role in managing the Duty provision and develop an effective service
* Supervise social workers and develop the role of the Duty volunteers
* Work in partnership with individuals, carers and relevant voluntary and statutory resources to enable people to use the service, to reduce risk to themselves or others and/or improve their quality of life in a meaningful way
* Be active for initiating and maintaining collaboration with internal and external partnerships, to develop community and group interventions that enhance social and community life for individuals and their families/carers
* Taking a multi-disciplinary approach to provide effective intervention, whilst being pro-active in maintaining effective collaboration.
* Develop knowledge and understanding of how Jewish Care staff support initiatives to deliver a wide range of services in our Community Hubs, Care Homes, Community Centres and outreach programmes
* Take an active role in attending relevant locality and specialist forums
* Triage, support and guide people, face to face or over the phone to assess urgency and need
* Communicate with clients regarding the next step, to ensure effective case managements when awaiting allocation
* Respond to enquiries in a timely manner, working towards the values of the organisation.
* Record all conversations and assessments on Dynamics CRM
* Participate in a specialist forums developing knowledge and skills with regard to Mental Health, Family Carers, Disability, End of Life Care and Dementia
* Provide information and advice in accordance with current government health and social care guidance, and to conduct holistic assessments for Jewish people living in the community
* Demonstrate confident and effective judgement in making timely decisions to achieve positive change
* Work with and supporting colleagues to identify local services and resources that promote independence, choice and dignity of individuals, carers and families, to enable people to remain within the community as far as possible
* Take an active role in the promotion of collaborative practice in a multi-agency context to ensure people in the community are supported safely, in the best way possible
* Ensure that information gained through community involvement is fed back to Jewish Care, and acted upon, in order to continually improve service provision according to changing circumstances
* As a senior member of the team, being pro-active in supporting the effective management of the team
* Present the work of the Social Work and Community Support Service in different forums.

What you'll need:

* Social Work qualification (Essential)
* Registration with HCPC (Essential)
* Practice Educator qualification or similar (Desirable)
* A uk driver's licence with access to a vehicle (Desirable)
* Knowledge
* Significant experience in managing a social work caseload and supervising others (Essential)
* Extensive experience working with adults in a social care context (Desirable)
* Experience of community and/or group work (Essential)
* Demonstrate a high level of skill in the sensitive exploration of complexity and risk, offering support to colleagues managing such dilemmas (Essential)
* Significant working knowledge and experience of Safeguarding, Care Act (2014) and Mental Capacity Act (2005) (Essential)
* Experience of, or an interest in, working with the Jewish community (Essential)
* Experience of working with people (or are carers for people) experiencing Mental Health, Disability, Dementia, Isolation, End of Life and other co-morbidities (Essential)
* Experience of using electronic data bases to maintain up to date client records (Desirable)
* Enhanced ability to apply critical reflection and up to date knowledge to all aspects of

There are 2.5 million people in London who don’t have a Christian friend. No one to tell them about Jesus. London City Mission is passionate about partnering with churches to see more of the least reached people in London hear about the life-changing message of the gospel.

To help us achieve our ambitious strategy we are looking for a Content Manager who will manage the creation and delivery of our content, working within our Communications team and with colleagues in the wider organisation, to create engaging and compelling content to:

• Envision the church in London to reach out to the least reached communities around them, to see more people come to know Jesus and give their lives to him
• Introduce Christians and churches with a heart for the gospel and the least reached people, to the work of London City Mission
• Inspire churches and individual supporters to continue to partner with us in this mission to the least reached in our city.

The Content Manager will:

• Be passionate about and skilled in telling stories that clearly demonstrate the impact and need for gospel sharing to the least reached in London
• Work collaboratively and cross-functionally with other departments and teams to produce and coordinate excellent communications to a variety of stakeholders, including internally with colleagues and externally with churches and individual Christians
• Be a key person who will project manage the communications aspects of fundraising appeals and campaigns aimed to widen and deepen financial support for the Mission and secure a sustainable increase in donations
• Have a creative flair, and ability to facilitate creative thinking in others too, combined with the ability to deliver quality work to time to meet our needs.

The Content Manager has a key role in managing and driving the development and creation of relevant and compelling content to support the messaging of LCM to a range of Christian stakeholders and to envision and equip the church for mission and evangelism to the least reached communities of London.

You’ll be a part of our friendly, professional and creative Communications team which is being refreshed to support our new strategy. You will be responsible for line managing a Content Creator. You’ll have experience with developing and supporting people in their work and overseeing the workflow of the team and external suppliers. This is an exciting opportunity for someone passionate about telling stories of lives changed by Jesus, to join an organisation at the heart of mission to London.

There is an Occupational Requirement that the person appointed be an evangelical Christian.

London City Mission is committed to interviewing all disabled applicants who meet the minimum criteria for a job vacancy and will consider them on their abilities.

We are looking for a committed and well-networked individual to be our Member Services and Market Programme Manager.

This is a challenging and rewarding role. You need to ensure our members know about and benefit from our services whilst at the same time recruiting the large numbers of potential members coming to sustainable investment and finance.

Your market knowledge and membership insight will inform the wider entire team and help shape UKSIF activity across the board by ensuring we are member driven and shaping a market environment where members can grow their businesses. Areas where you will have input include our campaigns, our events, our media and communications work, and our policy and regulatory work.

The ideal candidate must: be able to run projects and work streams autonomously; be able to work with a wide range of people; represent UKSIF at events and seminars; know the sustainable finance sector; and, most importantly, want to shape the future starting with UK finance.

Background to UKSIF and the role

UKSIF is the UK Sustainable Investment and Finance Association. With c.240 members and affiliates, UKSIF plays a leading role in shaping the UK finance sector as a force for good. Our members range across financial services: investment banks, retail banks, fund managers, financial advisers and institutional asset owners.

Our mission is to support our members in growing sustainable and responsible finance in the UK. We achieve this in a wide variety of ways but principally by informing, influencing and connecting UK finance, policymakers and the public.

It is vital that at any point we are keeping our busy membership informed effectively of our planned activity and all the opportunities available to them, and it is also crucial that we hear from them what emerging concerns they have such that we can flex activity to meet them. A key part of this role will thus be to actively meet members to discuss needs and opportunities over and above engaging at events and on specific campaigns. It is the role of the whole team to develop excellent relationships with members but you will be strategically responsible for it.

Key Responsibilities

Market Programme

Although our activity is delivered across multiple member segments simultaneously, UKSIF still aims to deliver sector-specific events, reports and growth initiatives through its Market Programme. The Market Programme encompasses all areas of UK sustainable finance with UKSIF team members leading on particular sectors. Part of the job will be making sure we make this work efficiently. The sectors for which this role will have primary responsibility can be determined in part by the appointee’s experience, but ideally they would include:

• Social Investing
• Financial advisers
• Banks

The appointee will lead our work on these (and/or other segments as agreed) by

• Being the key day-to-day relationship manager in these areas
• Developing appropriate strategies for the segments
• Playing a full role in deciding how, and then in delivering, the application of campaign and policy work to these groups 
• Looking to utilise sponsorship opportunities in these areas where they are congruent with our aims
• Key will be the sharing of UKSIF thought leadership and activity generated by the wider team to ensure members get maximum benefit from all our work

Member services

We exist to support our members and every member of the team has to be conscious of their needs and how we can meet them in line with our mission. You will report to the Chief Executive and Board and work closely with the team in this newly created position as member ‘point person’ for both retention and recruitment. In their covering letter candidates should articulate how they would deliver in this area.

• Engage actively with members to assess needs and satisfaction, formally and informally
• Brief members on UKSIF work and plans
• Identify opportunities for UKSIF based on the insight you gather
• Actively seek to recruit new members

Contribution to the management of UKSIF

• Represent UKSIF externally as needed, but principally to audiences linked to the market programme
• Along with other staff deputise for the Chief Executive as needed. Participate in personnel processes and organisational development as needed
• In conjunction with the Chief Executive and other colleagues take responsibility for recruiting and retaining members 
• Contribute to deciding UKSIF actions at the strategic and tactical level

How to apply

Please apply online attaching your CV and provide a covering letter.  Please limit each document to two sides and in the cover letter explain why you are suitable for the post and how you would approach the role. Please include your available start date if appointed.

The closing date for applications is 5th March.

Due to UKSIF’s limited resources as a small organisation, we regret that we are not able to assist with work permit applications.