Head of community fundraising jobs in birmingham, west midlands
We are looking for a Community & Events Fundraiser to play a pivotal role in maximising event and supporter-led fundraising income.
You will develop and deliver growth strategies within your area of responsibility (across mass-participation events, virtual events & supporter-led fundraising) with support from the Head of Community and Events. You will also build great internal relationships with colleagues to enable delivery of the community & events programme.
What you'll do
- Devise marketing plans, strategies and KPIs for community and events fundraising.
- Create and deliver engaging multi-channel stewardship journeys, to maximise supporter lifetime value and experience.
- Researching and developing new campaigns, marketing propositions and creative ideas.
- Managing social media moderation for virtual challenge events.
- Providing excellent supporter stewardship to add value to the supporter relationship and maximise their fundraising efforts.
- Working collaboratively, briefing in requirements to teams such as social media, marketing and brand.
What you'll need
- Experience of working in a Fundraising role, preferably within Community and Events.
- Experience of motivating & inspiring supporters through excellent supporter stewardship to maximise fundraising efforts.
- Experience of managing mass participation events and associated platforms & processes.
- Experience of managing virtual challenge events, including moderation and associated platforms & processes.
- Great sector knowledge and insight to bring fresh ideas and approaches to the team.
- Strong digital skills and a sound understanding of agile values & principles.
- A criminal record check / DBS disclosure (if offered the position).
What you'll get
- Home-based working with flexible hours.
- 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
- Pension (5.5% employer contribution).
- Healthcare Cashplan.
- Annual performance-based salary increase.
- Employee Assistance & Wellbeing Programmes.
What we do
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.
Disability Confidence
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification. Please contact us at [email protected] with any accessibility or reasonable adjustment enquiries.
The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.
We are delighted to be partnering with STEM Learning to find their next Head of Fundraising.
Fundraising has developed rapidly for the organisation in recent years, with investment, board-level commitment and a growing team driving success. With strong foundations in place and a portfolio of high-value partnerships across corporate, trust, foundation, and major donor income, they are now poised to scale their strategic influence and deepen their impact.
Reporting directly to the Chief Executive Officer and leading a five-strong team, the Head of Fundraising will shape and deliver the long-term fundraising strategy, strengthen the organisation's positioning as a trusted, high-impact partner, and drive sustainable, multi-year income growth that enables transformational change.
As Head of Fundraising, you will:
- Lead the development and delivery of a high-level fundraising strategy, securing multi-year six-figure+ partnerships across corporates, trusts, foundations, major donors and HNWIs
- Manage, develop and inspire a team of 5 direct reports (responsibility for 7), fostering a proactive, collaborative and high-performing culture
- Engage senior stakeholders including the CEO, Chair, Trustees and senior partners to unlock networks and open opportunities
- Represent the organisation at senior-level networking events, conferences and sector forums, influencing decision-makers and strengthening brand positioning
Essential skills and experience:
- A strategic, senior-level fundraiser with a proven track record delivering six-figure, multi-year partnerships from corporates. Experience across trusts, foundations, and/or major donors highly desirable
- A proactive new business mindset, with eagerness to meet with donors and attend events
- Strategic leadership experience, with proven ability to motivate and develop fundraising teams
- An experienced relationship-builder who has used confidence and gravitas to engage CEOs, trustees, C-suite leaders and high-net-worth individuals — and successfuly make compelling asks
STEM Learning offer a sector-leading employee benefits package, which includes 30 days annual leave in addition to bank holidays and up to 15% employer pension contributions.
This is a mostly home-based role, with travel to N.England and London for office time and meetings. There are travel-cost reimbursements available - please discuss.
Detailed briefing notes and full support with CV and cover letter will be provided for suitable applicants.
Please ensure that your CV aligns with the person spec above, or add notes to cover letter option.
Candidates meeting the essential criteria will be invited to an initial briefing and screening call. Full support will be provided with formal application, including cover letter writing.
QuarterFive and our clients know fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. We encourage individuals with relevant skills and experience to apply for roles regardless of age, disability, gender, sexual orientation, pregnancy and maternity, race, religion or belief.
Expert recruitment for fundraisers and charities.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Birmingham Women’s and Children’s Hospital (BWC) Charity, we believe there’s always more we can do for our women and sick kids. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home.
We are looking for an ambitious, passionate and confident individual to join our charity. An integral role, you will provide operational, administrative, account management and customer service support and build and maintain long-term relationships with our charity supporters
To thrive in this role, you’ll need to be an ambitious individual, with the skills to work in a
fast-paced environment. You’ll be required to:
• Manage accounts and registrations, successfully motivating and inspiring supporters
to increase the charity’s total number of annual eventers. Responding to all inbound
enquiries in a prompt and efficient manner.
• Work closely with the Challenge Events Manager to deliver flagship events such as the
Great Run Series, overseeing up to three third-party events per year.
• Monitor digital fundraising challenge participant groups, managing admin processes
through GivePanel and JustGiving and coordinating with fulfilment partners to ensure
supporters receive their fundraising packs on time.
• Support the wider public fundraising team with administration tasks such as dispatching
fundraising materials, processing personal data, maintaining donor records on Salesforce
and working with the Supporter Services Team to create, monitor, improve and
automate excellent supporter care journeys.
• Plan and deliver risk assessments, logistics, income and expenditure, account
reconciliation and evaluations to shape future recommendations and continuously
improve effectiveness.
• Attend supporter or charity-organised fundraising events, always acting as a proud and
inspiring ambassador for the charity.
• Build and maintain relationships with key supporters, utilising the Fundraising Hub to
communicate information about the impact of the charity and the changing fundraising
needs.
• Maximise all opportunities with supporters and potential fundraisers, using persuasive
and motivational skills to drive support for the charity on a long-term basis.
• Lead on the creation of event content for the charity website and social media platforms
with support from the wider events team and Marketing and Communications Team.
• Input into existing and future plans for data capture, making updates and additions
to policies and procedures, being responsible for developing and meeting a range of
performance KPIs.
• Support with key strategic projects to ensure the charity’s sustainable income growth
and impact within the hospital
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Information Pack and then send through your CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
The closing date for return of applications is midnight 1 December Interviews will be held in Birmingham on 11 December . Please note, we will close applications early if we receive sufficient applications.
The client requests no contact from agencies or media sales.
About the opportunity
Working closely with the Fundraising Manager and Head of Philanthropy, you will support a range of fundraising activities, most predominantly researching new avenues for funding within trusts, foundations and corporate partners, completing grant applications, carrying out communications and reporting to existing funders and raising the profile of the charity through representing Action Tutoring at funder or networking events. This is a fantastic opportunity to gain experience in the world of fundraising activities, working with a passionate, committed and driven team.
Closing date: Sunday, 30th November 2025
Interviews: Wednesday, 10th and Thursday 11th December 2025
Start date: Monday 1st February 2026
Contract and hours: Fixed term 12 month maternity cover contract. We are open to 0.6FTE to 1FTE for the right candidate. We offer flexible hours with 9.30-4 as core hours. A full working week is 37.5 hours.
Location: This role is remote. The candidate can be based anywhere in the England. Our London office address is: x+why, 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH. Occasional travel may be required for this role.
Duties and responsibilities
- Research new opportunities for Action Tutoring to explore for fundraising and carry out initial enquiries to determine suitability to apply to trusts and foundations.
- Prepare and submit grant applications to suitable trusts, foundations and corporates, carrying out careful research to ensure the applications are as strong as possible and include relevant data and case studies.
- Work alongside the Corporate Partnerships Team to encourage corporate support through donations or grants.
- Identify and lead on local fundraising opportunities in Action Tutoring’s nine key regions, for example researching and submitting applications for local grants and to local businesses.
- Research and determine suitability of profile raising opportunities or awards for Action Tutoring to apply to, such as corporate Charity of the Year opportunities, the Third Sector Awards and Charity Awards.
A full list of duties and responsibilities can be found in the job description attached to the BreatheHR advert.
Person specification
Qualifications criteria:
- Previous experience in fundraising, or transferable experience that shows strong writing skills.
- Right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
- Outstanding communicator; strong written and verbal communication skills; able to make an exciting and compelling case for support.
- Creative and ambitious.
- Proactive and tenacious personality; willing to seek out and pursue opportunities.
- Highly organised; able to prioritise, multi-task and manage work to deadlines.
- High computer literacy.
- Adaptable and open to learning and feedback.
- Committed to equality, diversity and inclusion.
- Committed to promoting and safeguarding the welfare of children.
You will be likely be more successful in this role if you have:
- Prior experience of fundraising work, particularly if it is within trusts and foundations. This could be in a paid role, or on a voluntary basis or as part of work experience.
- Experience of building relationships with stakeholders.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.
Job title: Fundraising and Grants Manager
Location: Remote/ Home-based in the UK within 90 minutes travel of Central London with occasional national and international travel.
Salary: £42-45k. Contract: Full-time, 1-year contract (with possibility of extension dependent on continuation of funding). You should be available to start in February 2026
The Fundraising and Grants Manager will play a pivotal role in supporting the implementation of WeProtect Global Alliance’s 2026–2029 Investment Strategy. You will lead the day-to-day management of our multi-donor grants portfolio, ensuring that donor obligations are met and that grant and financial management systems are robust, efficient, and compliant.
Working closely with the Head of Development and colleagues across the Secretariat, you will contribute to donor stewardship, ensure timely and accurate reporting, and support the development of new and renewed funding opportunities with governments, multilateral institutions, foundations, and private donors.
We are seeking a highly organised and values-driven professional with proven experience managing complex donor-funded grants. You will bring financial and operational acumen, excellent communication skills, and the ability to manage competing priorities in a small, fast-paced, remote-working team. Above all, you will demonstrate a genuine commitment to child protection and to WeProtect Global Alliance’s
Deadline: 19:00 (GMT), Monday 24 November 2025
First Interviews: Week commencing 8th December 2025
Second Interviews: Week commencing 15th December 2025.
Please note that we are unable to offer visa sponsorship for this role. Applicants must have the existing right to work in the UK at the time of application.
The client requests no contact from agencies or media sales.
Are you a dynamic fundraising professional with a passion for protecting our rivers and waterways?
Environmental non-profit Planet Patrol is at a pivotal moment of growth and evolution. We’re now seeking a proactive, highly organised fundraising professional to help continue this growth. If you have a proven track record in strategic partnership creation, grant fundraising, and have a knack and thirst for hitting financial targets, ideally for environmental causes, we want to hear from you!
About Planet Patrol
Our vision is a world where all beings can enjoy our waterways, free from pollution. We are a global community dedicated to placing people-powered environmental data at the heart of decision-making. Through our unique anywhere, anytime, anybody approach to citizen science, we gather critical evidence of water and litter pollution to drive solutions that protect both environmental and human health. Our data and citizen science methods have been featured in academic journals (Stanton, et al., 2022) and media investigations (Channel 4 and ITV), enhancing public and scientific knowledge of litter pollution.
About the role
The Fundraising Lead (Corporate & Grants) will be responsible for overseeing all aspects of income generation for Planet Patrol, including the planning and delivery of our fundraising strategy; with a focus on corporates and grants. You will secure new partnerships and sponsorships, and develop high-value, multi-year commitments that align with both Planet Patrol’s priorities and our funders objectives. Whilst this role is fixed term, we hope to secure enough funding to make the role permanent.
About you
You must thrive in a start-up environment and have a can-do attitude to problem solving. You’ll be one of only a handful of employees and a team of excellent freelancers, so being a team player is a must! This is a great opportunity to really shape the organisation and our impact, so if you like having agency and being innovative, Planet Patrol would be a great fit.
Key Responsibilities
Fundraising & Relationship Building
- Meet and exceed the annual new funding target of £300k, whilst maintaining existing funding agreements.
- Secure sponsorship for at least three organisational priorities worth a minimum of £50k each.
- Write and submit innovative, engaging and impactful funding applications.
- Prospect new supporters and build long-term, high-value relationships.
- Quickly and efficiently respond to calls for proposals, maximising all opportunities..
- Work with colleagues across Planet Patrol to develop and deliver bespoke opportunities aligned with funder priorities.
- Host cultivation events and support other team members in engaging prospective sponsors.
- Ensure due diligence in line with Planet Patrol’s ethics and due diligence policies.
Strategic
- Lead on the development and delivery of Planet Patrol’s fundraising strategy, setting income targets and KPIs with the Director.
- Work closely with the Head of Programmes and Campaigns to develop exciting, innovative and impactful funding propositions.
- Contribute to the wider Organisational strategy and annual Business Plan.
- Keep abreast of sector developments and funding opportunities to ensure plans are timely and effective.
Account Management
- Maximise our existing portfolio of corporate supporters, ensuring timely delivery of benefits, publicity and events.
- Oversee reporting to funders, sponsors and partners, demonstrating impact and value.
- Manage budgets within the fundraising portfolio and contribute to organisational efficiency and effectiveness.
Marketing & Communications
- Create compelling and innovative partnership opportunities for corporate supporters.
- Collaborate with colleagues to deliver sponsorship benefits and ensure accurate representation of sponsors across Planet Patrol platforms.
- Coordinate sponsor advertising and communications, with support from colleagues.
- Positively represent Planet Patrol at events and conferences.
Role requirements:
- A minimum three years working in a fast-paced, start-up environment.
- A demonstrated ability in securing funding worth five-and-six figures.
- Experience working remotely and making impactful relationships online.
- Be able to communicate effectively with senior corporate leaders.
- Experience in providing excellent stakeholder engagement, ideally through an integrated CRM.
- A natural networker and innovator, you’ll always be spotting opportunities.
- Excellent general IT skills and knowledge of new platforms to enable efficiency (Trello, Slack, HubSpot, Xero).
- Passionate about the environment and the importance of data.
- A commitment to diversity, equality and inclusion.
- Legal right to work in the UK without visa sponsorship.
- A clean, full driving license is preferred.
What we offer
Planet Patrol values collaboration, innovation, and a healthy work-life balance. That’s why we’re proud to be a 4-day week employer. We offer a flexible, remote working environment, paired with regular opportunities to connect as a team. We’re a vibrant, mission-driven non-profit that supports professional growth, alongside wellbeing. We offer a generous annual leave package, your birthdays off and encourage you to get out into nature whenever possible.
Application details
If you believe in the work we’re doing and think you could add something to it then we would love to hear from you. Please note that we are unable to process incomplete applications.
Applications close midnight Wednesday 26 November.
First stage interviews will be held virtually on Tuesday 02 December.
Second stage interviews will be held in person on Tuesday 09 December.
The client requests no contact from agencies or media sales.
Location: Home-based (occasional UK travel for team days or events)
Hours: Part-time, 24.5 hours per week (flexible pattern)
Salary: £32,975 per annum (£47,107 FTE) £218 home working allowance benefits
Contract: Fixed-term maternity cover until February 2027
A well-established national charity is seeking a Digital Fundraising Manager to lead its digital events and virtual fundraising programme during a 13-month maternity cover period. This is a part-time, fully home-based role within a supportive and collaborative team, offering the chance to make a real impact through online fundraising.
About the role
Reporting to the Head of Mass Participation and Community Engagement, you will manage a team of three and oversee a calendar of digital fundraising events that collectively generate around £2 million annually. You will drive innovation across the programme, deliver paid social media campaigns, and ensure exceptional supporter journeys that build long-term engagement.
This is both a strategic and hands-on role, balancing leadership, campaign planning, and optimisation of activity across Facebook, Instagram, X, and TikTok. You’ll also work closely with colleagues across marketing, data, and design to ensure digital fundraising activity aligns with wider organisational goals.
Key responsibilities
- Lead the delivery and development of the charity’s digital fundraising events programme.
- Manage and motivate a team of three, supporting their professional development.
- Plan and deliver paid social campaigns across multiple platforms, testing new approaches.
- Oversee project plans, budgets, and KPIs for all digital events.
- Ensure excellent supporter stewardship and behavioural supporter journeys.
- Build relationships with agencies and platform partners to enhance performance.
- Use data and insight to optimise campaigns and identify growth opportunities.
- Work collaboratively across teams to share learning and deliver integrated campaigns.
About you
We are looking for an experienced digital fundraiser with:
- Proven experience managing digital fundraising campaigns or events.
- Strong understanding of paid social advertising and digital supporter journeys.
- Experience managing staff and developing high-performing teams.
- Excellent project management and organisational skills.
- Analytical mindset with ability to use data for decision-making.
- Empathy, creativity, and sensitivity when engaging with supporters.
- Collaborative approach and confidence working remotely.
Benefits
- 28 days annual leave (pro rata) plus bank holidays
- Flexible, fully home-based working
- Employee Assistance Programme and wellbeing support
- Life assurance (3x salary)
- Cycle to Work Scheme and retail discounts
- Volunteering leave (2 days per year)
- Pension scheme and maternity/adoption pay benefits
How to apply
Please submit your CV to express your interest, and we will arrange a conversation about the role and how to formally apply.
Applications will be a short supporting statement (no more than 500 words) outlining your suitability for the role along with CV by Sunday 9 November 2025.
Interviews: Week commencing 25 November 2025 (held online).
Join a compassionate, mission-driven organisation leading the way in digital fundraising for a vital cause.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Over the last four years, the current Head of Funding & Partnerships has secured over £10m from trusts, foundations and housing associations to help HACT deliver its charitable purpose. In the next three years, our objective is to increase this amount. We want to hear from you if you believe you can support HACT deliver on our ambition.
ROLE DESCRIPTION
The Head of Funding and Partnershipsis a key member of HACT’s Leadership Team and leads the organisation’s business development, tendering and fundraising function. As part of the management tier, the role is responsible for scaling HACT’s impact across and beyond the housing sector through innovative commercial approaches, strategic fundraising, and exceptional customer relationships.
This position combines fundraising expertise, partnership building, developing and maintaining high-value relationships with funders, partners, and clients, as well as market intelligence. It identifies new opportunities for R&D development, pipeline growth, product sales and tender submissions while managing core business development activities that support HACT’s strategy.
The Head of Funding and Partnerships creates and executes annual fundraising and commercial plans, fosters collaborative relationships across the organisation, and embodies HACT’s values through transparent, supportive leadership. From time to time, the role presents to the Trustee Board and provides strategic advice and leadership to the executive team.
JOB PURPOSE
To lead HACT's fundraising, tendering and business development function, delivering ambitious fundraising targets while providing strategic market insights that drive organisational growth and innovation.
Responsibilities
Strategic fundraising leadership
- Create and deliver a fundraising strategy aligned with HACT's business strategy and ambitious growth target, with annual and multi-year targets
- ·Identify new funding opportunities through market research, relationship building, and strategic intelligence
- Lead the development of high-quality tender responses and proposals
- Maintain a register of frameworks and procurement opportunities aligned to HACT’s strategic priorities
- Oversee the production of high-quality client proposals within agreed deadlines, ensuring compelling cases for support
Partnership building:
- Develop and maintain relationships with corporate sponsors, foundations, and other organisations to create mutually beneficial partnerships.
- Manage existing funder relationships to ensure satisfaction, retention, and growth of funding commitments
- Support cross-sector collaborations, innovation pilots and consortium funding bids.
Market intelligence & business development
- Contribute to organisational strategy development through participation in Leadership Team activities
- Proactively identify collaboration and innovation opportunities, supporting business growth and diversification
- Provide market insights that enable R&D development, supporting innovation and new service creation and market analysis to support pipeline growth in new markets and enhance existing product sales
- Collaborate with colleagues to identify emerging trends and opportunities in the housing and social value sectors
- Contribute to strategic decision-making through robust market intelligence and competitive analysis
Cross-functional collaboration
- Work closely with the Head of Communities and Projects to ensure project delivery meets funder expectations, leading on managing key grant funding relationships
- Work closely with the Head of Marketing to align fundraising and marketing strategies for maximum impact
- Work closely with the Head of Services to create proposals that maximise income opportunities
- Work closely with Head of Customer to identify commercial opportunities and enhance service delivery, using insights form Social Value Insight to strengthen funding propositions.
- Work with the Head of Business Functions to develop commercial pricing and funding models and ensure compliance with due diligence and funder requests.
- Support colleagues across the organisation by providing proposal support, market insights and funding intelligence
Team leadership & operational excellence
- Line manage and develop the Funding and Insights Officer, providing coaching, guidance, and performance management
- Develop and implement Service Level Agreements (SLAs) for proposals and grant applications to ensure consistency and quality
- Establish accessible, reliable management information systems to track performance and inform decision-making
- Ensure efficient processes and systems that support high-quality proposal development, tender submissions and relationship management
- Leverage AI tools and platforms to enhance business development processes
- Champion the adoption of AI-enabled solutions to improve productivity, personalise engagement strategies, and uncover new opportunities for innovation and collaboration.
Strategic leadership & culture
- Actively model HACT's values and behaviours by consistently demonstrating supportive, transparent and collaborative leadership
- Contribute to an inclusive and respectful organisational culture through positive leadership and team engagement
- Lead by example as a key member of HACT's Leadership Team, embodying our values across all internal and external relationships
- Champion cross-functional collaboration and knowledge sharing to maximise organisational effectiveness
REQUIRED SKILLS
Experience & skills
- Proven track record in senior fundraising roles, with demonstrated success in securing and managing significant grants from charitable foundations, government, and other funding bodies
- Demonstrated success in proposal writing, developing tenders and commercial bids
- Strong background in business development and market research, ideally within the charitable or public sector
- Experience in relationship management with high-value stakeholders and complex funding organisations
- Strong communication, influencing and project management capabilities
- Demonstrated ability to create and deliver strategic fundraising plans aligned with organisational objectives
- Strategic thinking ability combined with practical execution and attention to detail
- Resilience and adaptability in a dynamic funding environment.
- Knowledge of the social housing sector (desirable).
- Ability to identify and apply AI-driven tools to enhance business development activities and using AI to streamline workflows, personalise engagement strategies and uncover new growth opportunities.
Knowledge & understanding
- Deep understanding of the UK funding landscape, including charitable foundations, government funding streams, public procurement frameworks and social investment
- Knowledge of the housing sector, social value, or community development preferred
- Understanding of R&D funding mechanisms and innovation support programmes
- Familiarity with grant management processes and funder compliance requirements
- Knowledge of market research methodologies and competitive intelligence gathering
Personal qualities
- Exceptional relationship-building and networking skills with ability to engage stakeholders at all levels
- Strategic mindset with ability to identify opportunities and translate them into actionable plans
- Strong communication and influencing skills, both written and verbal
- Collaborative leadership style that embodies transparency, respect, and inclusivity
- Excellent project management and prioritisation skills with ability to manage multiple complex workstreams
- Resilience and adaptability in a dynamic funding environment
- Passion for HACT's mission and commitment to social impact in the housing sector
Technical competencies
- Proficiency in CRM systems and database management for relationship tracking (ideally HubSpot or Salesforce)
- Advanced skills in proposal writing, bid development, and presentation creation
- Experience with project management tools and budget management systems
- Understanding of due diligence processes and compliance requirements
- Knowledge of social impact measurement and evaluation frameworks
Desirable requirements
- Professional qualifications in fundraising (IoF membership) or business development
- Experience working in or with housing associations, local authorities, or social housing sector
- Knowledge of social value frameworks and impact investment principles
- Experience in managing EU or international funding programmes
- Understanding of research and development processes in policy or practice areas
JOB ACCOUNTABILITIES
- Leads the successful delivery of strategic fundraising and business development projects, ensuring high-quality outputs, stakeholder engagement, and funder satisfaction.
- Secures project funding through strategic relationship-building, proposal development, and targeted fundraising activities.
- Develops and maintains accessible management information systems to support .
- Implements service level agreements (SLAs) for proposals to ensure consistent quality and timely delivery across grant applications and business development outputs.
- Builds new relationships with charitable funders while sustaining and growing existing partnerships to diversify income streams.
- Embeds HACT’s values through inclusive leadership, fostering a collaborative culture and modelling best practice across the organisation.
Employees are also expected to be flexible in undertaking the duties and responsibilities attached to their post and may be asked to perform other duties that are consistent with the grade, responsibilities, and typical scope of the role. Any additional tasks should remain appropriate to the nature of the post and not extend into unrelated functions or specialisms.
All employees are expected to work in accordance with the organisation’s values and behavioural standards, which include being supportive, transparent, respectful, kind, honest, and collaborative. This means fostering a culture of empathy, openness, integrity, and teamwork in all interactions, and contributing positively to the organisation’s mission and strategic objectives.
ABOUT HACT
Innovation. Collaboration. Insights.
It’s what we’ve always done.
As the charity of the social housing sector, these are the core values that have driven the transformation and development of housing providers for over 60 years.
We believe the provision of housing is about more than just bricks and mortar – it’s about enhancing peoples’ lives.
By partnering with organisations across the housing sector, we drive value for residents and communities through insight-led products and services which encourage innovation and foster collaboration.
This position is currently based remotely with the occasional day in the London office and travel to UK based events as required.
To apply for this role, please share your CV with a one-page cover letter setting out why this role appeals to you and how your skills and experiences meet the key skills points in the job description.
Interviews expected to take place on week commencing the 15th December.
To apply for this role, please share your CV with a one-page cover letter setting out why this role appeals to you and how your skills and experiences meet the key skills points in the job description.
Interviews expected to take place week commencing 15th December.
To support the social housing sector to unlock the full potential of its social purpose, for the benefit of residents & local communities
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraiser - Home Counties
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team. As a key part of our fundraising efforts in our high-performing East region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year. You will also be responsible for driving initiatives to increase our profile and supporter base within Buckinghamshire, Bedfordshire, Hertfordshire, Northamptonshire and Essex.
Key Responsibilities:
- Generate income across a range of community fundraising initiatives and events, with the opportunity to lead on key projects
- Steward supporters to help drive the charity’s fundraising activities and growth
- Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders
- Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research
Requirements:
- At least one year of fundraising experience, with a proven track record in income generation
- Strong experience in supporter stewardship
- Excellent communication skills, with the ability to engage and inspire supporters and partners alike
- Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure
If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.
We will give preference to those candidates living in the Bucks, Beds and Northants areas of this region.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
Closing Date: 14th December 2025
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraiser - London
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team. As a key part of our fundraising efforts in our high-performing East region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year. You will also be responsible for driving initiatives to increase our profile and supporter base within London.
Key Responsibilities:
- Generate income across a range of community fundraising initiatives and events, with the opportunity to lead on key projects
- Steward supporters to help drive the charity’s fundraising activities and growth
- Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders
- Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research
Requirements:
- At least one year of fundraising experience, with a proven track record in income generation
- Strong experience in supporter stewardship
- Excellent communication skills, with the ability to engage and inspire supporters and partners alike
- Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure
If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.
For this role, the successful candidate must live in the London area.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
Closing Date: 28th November 2025
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Role Description
The Funding and Insights Officer supports the Head of Funding and Partnerships (HFP) in delivering HACT’s fundraising and income generation objectives in line with the organisation’s business strategy. This role focuses on identifying new business and funding opportunities, conducting market, sector and competitor research, and generating actionable insights to support HACT’s marketing, customer engagement, and income generation strategies.
The postholder will play a key role in shaping HACT’s understanding of the external environment, including trends in housing, social impact, and innovation. Reporting to the HFP, they will contribute to fundraising applications to trusts, foundations, and corporates, support the services team in developing compelling and proposals for HACT’s research and consultancy work, and carry out desk-based market research to inform the activities of the marketing and customer teams.
The role requires excellent communication skills, strong attention to detail, and the ability to manage multiple tasks while prioritising effectively to meet deadlines.
Responsibilities
Key responsibilities include:
- Conduct market, sector and competitor research to identify trends, opportunities, and risks relevant to HACT’s programmes and services
- Produce intelligence reports and briefings to inform marketing campaigns, customer outreach, and strategic planning
- Identify and assess potential funders, partners, and clients aligned with HACT’s mission and services
- Support the HFP in preparing proposals, funding applications, and sponsorship pitches
- Support the HFP to produce compelling performance and evaluation reports for funders and other donors
- Maintain and update a bank of proposal templates and sector insights
- Support the services team in the development of professionally written proposals
- Collaborate with marketing and customer teams to target organisations and contacts for campaigns
- Use CRM systems to track business development activities, monitor proposal and funding application progress, and report key metrics
- Maintain accurate records of engagement, income, and pipeline development
Required skills
Essential skills and experience
- Experience securing new funding opportunities or partnerships (commercial or charitable)
- Strong written communication skills with the ability to produce persuasive content
- Proficient in using research tools and databases (e.g. Charity Commission, Companies House)
- Ability to synthesise complex information into actionable insights
- Strong relationship-building and collaboration skills across teams
- Excellent time management and prioritisation
Desirable skills and experience
- Experience of measuring and reporting on project impacts
- Familiarity with CRM systems and data tracking
- Understanding of marketing and customer engagement strategies
- Knowledge of the UK social housing sector either professionally or through lived experience
Job accountabilities
- Support the HFP in delivering strategic growth and income targets
- Maintain a pipeline of opportunities and sector intelligence
- Collaborate across teams to ensure alignment of business development activities
- Produce high-quality proposals and insights that support HACT’s professional services, customer and marketing teams
- Actively model HACT’s values and behaviours by consistently demonstrating collaborative, supportive and respectful working with internal and external stakeholders and contribute to an inclusive and respectful culture
Employees are also expected to be flexible in undertaking the duties and responsibilities attached to their post and may be asked to perform other duties that are consistent with the grade, responsibilities, and typical scope of the role. Any additional tasks should remain appropriate to the nature of the post and not extend into unrelated functions or specialisms.
All employees are expected to work in accordance with the organisation’s values and behavioural standards, which include being supportive, transparent, respectful, kind, honest, and collaborative. This means fostering a culture of empathy, openness, integrity, and teamwork in all interactions, and contributing positively to the organisation’s mission and strategic objectives.
This position is currently based remotely with the occasional day in the London office and travel to UK based events as required.
About HACT
Innovation. Collaboration. Insights.
It’s what we’ve always done.
As the charity of the social housing sector, these are the core values that have driven the transformation and development of housing providers for over 60 years.
We believe the provision of housing is about more than just bricks and mortar – it’s about enhancing peoples’ lives.
By partnering with organisations across the housing sector, we drive value for residents and communities through insight-led products and services which encourage innovation and foster collaboration.
To apply for this role, please share your CV with a one-page cover letter setting out why this role appeals to you and how your skillls and experience meet the key skills points in the job description.
Interviews expected to take place the week commencing the 8th December.
To apply for this role, please share your CV with a one-page cover letter setting out why this role appeals to you and how your skills and experience meet the key skills points in the job description.
To support the social housing sector to unlock the full potential of its social purpose, for the benefit of residents & local communities
The client requests no contact from agencies or media sales.
Head of Developing Philanthropy
We are looking for a passionate and strategic Head of Developing Philanthropy to join the Environmental Funders Network (EFN) in this remote working role.
This is an exciting opportunity to play a key part in growing environmental philanthropy across the UK and to help inspire funders to support causes that sustain a thriving planet.
Position: Head of Developing Philanthropy
Location: Home-based (within 90 minutes of London by train)
Salary: £60,000 per annum, pro rata
Hours: Full time (nb. 80% FTE or flexible working considered for the right candidate)
Contract: Permanent
Closing Date: 11:59pm on Sunday 23rd November 2025
The Role
Working closely with EFN’s Executive Director, you will lead on growing the amount of funding flowing to environmental causes from UK funders – including trusts, foundations, and high-net-worth individuals – by connecting and engaging with those not yet funding environmental causes at scale, and inspiring and supporting them to start giving or to give more.
You will form part of EFN’s Leadership Team, deputising for the Executive Director as needed, and will likely line manage a small team of 3–4 individuals.
You will:
- Revise and implement EFN’s Growing Environmental Philanthropy (GEP) strategy, working with the Executive Director, Board and GEP Advisory Group.
- Raise awareness of the need for environmental philanthropy through partnerships, events, communications and media opportunities.
- Identify and engage new funders and advisors through meetings, events, field trips and speaking engagements.
- Provide inspiration, advice, and practical resources for funders and advisors to start or expand their environmental giving.
- Support wider programme delivery, including the Big Give’s Earth Raise campaign and partnerships with organisations such as the Beacon Collaborative and Climate Lead.
- Contribute to fundraising for EFN’s GEP programme and support EFN’s financial sustainability.
About You
You’ll bring at least five years’ experience in fundraising or a related industry, with a proven track record of building and managing relationships with individual donors or high-net-worth clients. You’ll be a confident communicator and creative thinker with a strong commitment to environmental and social justice.
You will have:
- Strategic leadership skills, with experience managing and mentoring teams.
- Excellent relationship management and influencing skills, with confidence in public speaking and representing EFN at high-profile events.
- Experience developing and delivering inclusive, outcome-focused events and programmes.
- Strong organisational and planning skills, with the ability to prioritise a substantial workload and work independently.
- Solid IT skills, including CRM systems (preferably Salesforce) and virtual meeting platforms.
Desirable:
- Experience coordinating networks of funders or organisations.
- Understanding of the funding landscape within the environment or NGO sectors.
- Experience in fundraising and/or managing online resources or websites.
Benefits Include:
- 25 days annual leave plus bank holidays (pro rata)
- 7% employer pension contribution
- Flexible working options
- Learning and development opportunities
- Equipment and office allowance
About the Organisation
The Environmental Funders Network (EFN) works to transform environmental philanthropy in the UK by increasing funding levels, improving effectiveness and supporting those creating a thriving planet. EFN engages more than 1,000 funder participants and 1,800 fundraiser participants through research, collaboration and knowledge-sharing.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We are recruiting for a Philanthropy Manager to manage a portfolio of dedicated major donors who contribute significant funding to the charity, developing and implementing inspiring supporter journeys that encourage repeated/ increased support. The postholder will work within a committed and supportive team environment, working collaboratively to raise awareness of the charity’s services, initiating and building mutually beneficial and sustainable relationships to ensure long-term support.
About Life:
Life is a UK charity for vulnerable women and families facing unexpected pregnancy or pregnancy loss. Life’s aim is to provide housing, care and support to vulnerable pregnant women (typically aged 16-25) who are in crisis situations, such as those facing homelessness (or at risk of), escaping abuse or other traumatic circumstances. We offer supported housing, a helpline and counselling service, and other practical and emotional support. Our services are inclusive; non-judgemental; and client-centred.
Our Values:
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal.
- Solidarity – We’re with you and for you.
- Community – We’re better together.
- Charity – Doing good for one another.
- Common good – Building a better world.
About You
Reporting to the Head of Fundraising, the postholder will work closely with the Individual Giving Manager and other fundraising team members to identify major donor prospects, ensuring thorough research and engagement to cultivate relationships and solicit major gifts. The role will also involve interacting with senior church contacts such as Archbishops and diocesan representatives who have a history of support, so whilst the charity is non-religious and non-political, sensitivity within this jurisdiction will be required.
Information about the role:
For further information, please see the attached job description.
Salary: £36,000 – £40,000 FTE
Hours: 21 hours per week over 3 days
Location: Home-Based with frequent travel to supporter locations and occasional travel to Head Office (Leamington Spa)
Please note that this vacancy may close earlier than the advertised closing date if a suitable candidate is found.
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Extra annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a strong marketer who can help us achieve our vision of making legacy giving a social norm across the UK?
At Remember A Charity, we're looking for a marketer with exceptional communication and planning skills, who will be inspired by the opportunity to play this key role in a small but dynamic team.
Remember A Charity (part of the Chartered Institute of Fundraising)
Hours: Full Time (35 hours per week). Requirement to work outside of regular office hours occasionally, as required, with time off in lieu.
Key benefits:
- Leave: 25 days per year (rising to 30 with service) + bank holidays.
- Pension scheme: After probation ends, we offer up to 7.5% employers’ contribution to our stakeholder pension scheme.
- Enhanced sick pay from day one.
- Great work/life balance through flexible and remote-first working.
- We also focus on staff wellbeing, training and development and support you with your volunteering.
- See our benefits list for all other details
Location: This is predominantly a home-based role, days in the office in Bermondsey, London will be agreed with the line manager. Occasional travel will be required to scheduled meetings/training/events.
The Chartered Institute is proud to be an equal-opportunity employer committed to a diverse and inclusive workplace where we can all be ourselves and succeed on merit. We particularly welcome applications from those who are significantly underrepresented in our sector, such as Black, Asian, people of colour, or from a specific minoritised ethnicity, neurodivergent, oppressed, or marginalised individuals or groups.
About us
Remember A Charity
Remember A Charity is a vibrant behaviour change campaign that aims to inspire the public to leave a charitable gift in their Will. Working collaboratively, the campaign’s mission is to do what no organisation can do alone, growing the legacy market and normalising charitable gifts in Wills.
Why grow legacy giving? Charitable gifts in Wills are one of the largest sources of voluntary income in the UK, raising £4.5 billion for good causes each year. As such, it’s a crucial source of income for thousands of charities, particularly in the current economic climate.
Established in 2000, Remember A Charity now represents almost 200 member charities, who work together to drive change through inspiring consumer campaigns, strategic partnerships with solicitors, Will-writers and professional advisers, and by lobbying government to enhance the wider legacy giving environment. The consortium encompasses a diverse range of charities, giving them the platform, resources and guidance to maximise their legacy fundraising. Remember A Charity works all year round to promote legacy giving, also running Remember A Charity Week each September as a central focal point for public awareness activity.
Our four key strategic pillars are:
- Inspiring the UK public to leave a charitable legacy
- Embedding legacy giving across Will-writing and estate planning
- Influencing government & decision-makers to protect and nurture the future of charitable legacies
- Equipping & enabling our members to maximise their legacy fundraising
Remember A Charity is part of the Chartered Institute of Fundraising and our goals align with its strategic priority of growing charitable giving.
Chartered Institute of Fundraising (CIOF)
The Chartered Institute of Fundraising is the UK's professional membership body for fundraisers, championing excellence, providing professional development and education, and fostering connections across the sector. We've launched a new ten-year strategy to tackle critical challenges like diminishing income, increasing demand for services, and issues such as fundraiser burnout and lack of investment that are impacting charities nationwide. We believe that every fundraiser should feel valued and nurtured.
This strategy focuses on four key pillars with clear five and ten-year targets: attracting, retaining, and nurturing fundraising talent to combat the "revolving door"; reframing the narrative to change perceptions of fundraising and drive investment; driving excellent fundraising practice, setting standards, ethics and guidance to build public trust; and fostering a culture that inspires more people to give to reverse declining donor numbers. Our ultimate aim is to double our impact in a decade, ensuring a sustainable future for both fundraisers and charities.
Role Background
This is a unique opportunity to use your creativity and marketing expertise to help charities across the UK grow their legacy giving and increase their resilience for the years ahead. The Marketing Manager will work within a small and talented staff team at Remember A Charity to expand its reach, grow its network and build engagement among its key audiences: charities, professional advisers and the giving public. The priorities for the Marketing Manager are to develop and deliver a marketing and communications plan in line with the campaign strategy.
Reporting Structure
Reports to: Lucinda Frostick, Director of Remember A Charity
Job Description
Job purpose: To lead and develop Remember A Charity’s marketing and communications programme, in line with our core mission of making legacy giving a social norm. This core focus of the role is on growing and engaging our audiences across the charity sector (members and non-members) and professional adviser communities (solicitors, Will-writers, wealth advisers).
The Marketing Manager will also contribute to the development of our consumer PR, marketing and digital programmes, led by the Director and Digital Communications Manager respectively.
This role would suit a confident and creative individual who is enthused by the opportunity of helping charities across the UK to grow and develop their long-term income. The successful candidate will work closely with the campaign’s members, professional advisers and, of course, colleagues within Remember A Charity and the wider CIOF.
Key Accountabilities:
- Lead the planning, delivery, and evaluation of marketing activities targeting charity sector and professional adviser audiences, aligned with organisational strategy and KPIs.
- Develop and deliver communications for charity members and Campaign Supporters.
- Collaborate with internal colleagues and external agencies to support the execution of consumer-facing marketing and PR campaigns.
- Create compelling assets and resources to support recruitment, engagement, and retention of members and professional partners.
- Ensure external communications and creative outputs are consistent with the Remember A Charity brand.
- Represent the organisation, exhibiting and/or presenting at relevant events or meetings.
Responsibilities by area:
Charity sector
- Creation of promotional assets to support member acquisition and retention.
- Plan and deliver a dynamic member comms programme, including e-bulletins, impact reports and others.
- Help colleagues to coordinate and present at select member events.
- Manage sector-facing social media accounts (LinkedIn, X, and Bluesky).
- Support the Director with sector-facing editorial content.
- Gather and showcase member testimonials and case studies.
- Develop and promote guidance and resources to help members maximise their legacy fundraising.
- Enhance and develop the members’ area of the website, ensuring content is up to date and relevant.
Professional Advisers
- Responsibility for the marketing budget for professional advisers.
- Planning and delivery of marketing activity to grow our professional adviser network and maximise our impact, in line with our KPIs.
- Manage and grow the Campaign Supporter scheme for solicitors and Will-writers, delivering engaging communications and digital content that keeps charitable giving front of mind.
- Promote the importance of referencing the charitable option during Will-writing to professional advisers through events, direct marketing, social media, and advertising.
- Coordinate the campaign’s Legal Sector Advisory Group, organising quarterly meetings and fostering strong relationships with key stakeholders.
- Identify and pursue opportunities to engage wider professional audiences and influential groups within and beyond the legal sector, including but not limited to, wealth managers, Will-writing software providers, local government, regulatory and trade bodies (e.g. CILEX, CLC, NALP).
- Collaborate with CPD content providers to deliver training programmes on charitable Will-writing.
- Coordinate quarterly webinars for professional advisers on relevant Will-writing topics, working with internal and external partners.
- Create materials and promotional assets for professional advisers and campaign partners to equip them to advocate for legacies.
Consumers
- Contribute to the planning and delivery of consumer marketing and PR activity.
- Support members in making best use of the consumer-facing assets provided for them to use during Remember A Charity Week and beyond.
- Equip Campaign Supporters and Will-writing partners with resources to promote legacy giving during Remember A Charity Week and beyond.
All
- Collaborate with the team to review campaign activity and success measures against KPIs.
- Maintain and update website content for charity and professional adviser audiences.
- Uphold brand consistency across all external communications and creative outputs.
About You
Experience & Skills
- Experience of planning and delivering successful marketing programmes.
- Knowledge of the UK charity sector and/or legal market.
- Experience working in a customer-facing environment or dealing with a wide range of members and stakeholders.
- Effective presentation and networking skills.
- Familiarity updating webpages and using simple web-based design / delivery tools such as Canva and Mailchimp.
- Computer literacy (Word, Excel, PowerPoint etc.) and experience of using a CRM system,
- Budget management preferable but not essential
Attributes
- Confident and clear communicator, with strong writing skills and a creative solutions-driven approach.
- Excellent organisational skills, including the ability to work independently and prioritise, managing time effectively.
- Team player, but also a confident self-starter, able to work independently when necessary.
- A positive attitude, with the ability to keep calm when managing multiple projects.
Reflecting the CIOF’s values
Passionate: Takes immense pride in their work and is driven by a strong desire to achieve success for our mission.
Professional: Consistently champions and upholds the highest standards, operating with unwavering integrity and ethical conduct.
Enabling: Proactively supports others, feels empowered to take ownership, identifies effective solutions, makes sound decisions, and collaborates seamlessly across teams.
Enterprising: Demonstrates an openness to explore new solutions and is deeply committed to excelling in all areas of their work.
Respectful: Acts with honesty and fairness, consistently treating all individuals with consideration, dignity, and respect.
Circumstances
- Based in the UK.
- Able to work/travel outside office hours on occasions (i.e. attending conferences and meetings).
If you would like to discuss access requirements or have any questions about the role, please contact us directly.
The client requests no contact from agencies or media sales.
About the role
We are recruiting for a Head of Supporter Experience and Optimisation to join on a permanent contract. This is newly created role and will be home-based, working full-time, 35 hours per week, with occasional travel required for team and stakeholder meetings and events.
The last few years have seen unprecedented growth in the public profile of dementia, driven in part by the growing size, impact and ambition of Alzheimer’s Society - the UK’s leading dementia charity. We now need to ensure that everyone who needs dementia support today can access it, while improving our ability to attract, engage and retain the donors, volunteers and campaigners who so generously give money, time and voice to deliver enduring change.
As Head of Supporter Experience and Optimisation you will lead the strategic alignment and continuous improvement of how we deliver for our supporters (donors, campaigners, volunteers), transforming how we work across the Income and Engagement directorate. You will bring together our critical enabling functions focused on performance, planning and reporting; supporter experience delivery and improvement; administration and people development. We are looking for you to drive a joined-up approach to transformation that enhances both internal effectiveness and external impact.
You’ll champion a seamless, meaningful supporter journey, ensuring every interaction reflects our values and strengthens engagement, with a clear focus on improving the end-to-end supporter experience. You’ll embed a culture of insight-led decision making, collaboration, accountability, operational excellence and learning, ensuring our people are empowered to thrive and deliver their best to help end the devastation of dementia.
At all times, you’ll act as a passionate, articulate champion of the importance of our supporter’s experience. You will be a key stakeholder and build strong relationships across the Society, ensuring processes, systems and tools are developed with the ultimate goal of always improving the experience of all our supporters.
We have provisionally scheduled the first stage of interviews for this role to take place on Thursday 11th and Friday 12th December.
There will be a Q&A webinar for this role taking place on 18th November 4pm - 5pm where you will be able to anonymously ask questions about the role and team. To request an invitation to the webinar, please email [email protected]
About you
We are looking for a dynamic leader with exceptional people skills and a proven ability to inspire, motivate, and develop high performing teams.
Joining us, you’ll have experience in developing and implementing strategies spanning a variety of functions with variable short and long-term goals. You’ll have a deep understanding of the drivers behind supporter / customer loyalty to an organisation or cause with experience using data, insight, and experimentation to test and refine supporter / customer experiences.
Crucially, you’ll be able to adopt a holistic and collaborative approach, and you’ll have the project management and planning experience required to drive change, optimise processes and assess their impact across our directorate. You’ll embody our value of being ‘determined to make a difference’ with a proactive, adaptable and pragmatic, solutions-focused approach to making improvements. You’ll be able to build positive relationships, influence key stakeholders and use your communication and leadership skills to manage and motivate cross-functional teams.
You don’t need to have a background in the charity sector, and you may or may not have a connection to dementia. We welcome applications from anyone who feels they have relevant, transferrable skills that will enable you to succeed in this role. We hope the Society’s purpose and ambition resonates with you, and you’ll be motivated to help develop and optimise our processes and systems to ensure a brilliant experience for all our supporters.
What you’ll focus on:
- Developing and delivering a transformation roadmap for the Income and Engagement directorate that aligns with directorate and Society priorities, with a clear focus on improving all touch points of a supporter experience.
- Championing a supporter-first mindset across all teams, ensuring that every process and interaction is designed to enhance supporter satisfaction and loyalty.
- Using insight and feedback to identify opportunities for continuous improvement and innovation, driving a culture of marginal gains and agility across Income and Engagement.
- Overseeing the ongoing development, improvement and implementation of robust performance frameworks, enabling clear planning, tracking, and reporting of impact of activity across Income and Engagement.
- Building and fostering strong relationships across the Society to ensure alignment and buy-in for transformation initiatives that improve the supporters experience and our operational excellence.
- Fostering a collaborative, inclusive, and high-performing team culture that supports innovation and growth.
About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.
Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.