This is an exciting new role for us as a relatively new organisation, reflecting a successful period of expansion and a future focused on sustainability and continued growth. As Head of Business Development you will lead on creating a strong income generation culture across the organisation, building a business development mindset into our central communications and policy work as well as our regional delivery plans.

Children need happy, healthy homes in order to thrive but families face more pressures than ever, with many parents finding the practical and emotional demands overwhelming. Home-Start Cymru provides vital emotional and practical support to families with young children through a volunteer-led, home-visiting (pre-covid) model of support. We combine the strengths of our network of community-based volunteers across Wales with our professional expertise in the early years. We are there for parents when they need us most, because childhood cannot wait. 

We offer an exciting opportunity to become part of a brand-new senior management team in Valleys Kids, led by our newly appointed Chief Executive. We are a community regeneration charity, committed to changing the lives of disadvantaged people in ex-mining communities of the South Wales Valleys.  We are looking for a charismatic, experienced, forward thinking individual with financial acumen, innovative ideas and the commitment to implement them as our Director of Business & Finance. 

This post will be responsible for income generation, driving social enterprise and financial management. It is being recruited in conjunction with a Director of Programmes. There is a potential crossover of skills and abilities, so potential candidates may wish to be considered for either role

Please see the job pack below for a full job description for both roles. 

Job title: Director of Business and Finance

Responsible to: Chief Executive

Salary: £40,000 per annum

Location: Penygraig, South Wales with some home working 

Hours: Full-time 

As a family friendly organisation, we recognise that obligations outside work are important and that balancing work and family commitments can sometimes be a challenge.  We offer a range of flexible working opportunities.

Annual leave entitlement: 25 days annual leave plus bank holidays

Employer pension contributions of 3% 

The Director of Business Development will be responsible for ensuring that Valleys Kids has the resources, people, systems and processes  to continue to thrive and grow. 

You will be responsible for ensuring successful delivery of the organisational infrastructure, collective innovation, staff development and well-being . 

You will facilitate delivery of the business development strategy and annual income generation plan. Initially, you will have specific oversight of three areas: income generation, fundraising and marketing;  financial and administrative operations; and our rapidly developing social enterprises. 

This role forms part of the Senior Leadership Team at Valleys Kids and contributes to overall strategy development of the organisation. Working with the CEO, you will also support Valleys to develop a strong profile for its work at a local and national level.

Key Responsibilities

Strategy: Developing the organisation’s strategic approach to resources management (including financial planning processes, analysis of current and future spending needs, budget-setting, use of assets, implementing the business development strategy and annual income generation plan).

Organisational Development: Working with the CEO and other members of the senior team to ensure that Valleys Kids is a well-managed and successful organisation, with a focus on Quality assurance and continuous improvement in strategy formulation, systems and processes.

Finance and Administration: Managing the finances of the organisation (including oversight of the finance and administration team), linking resource decisions to strategic and service planning priorities, monitoring and reporting expenditure, managing external contracts (including systems for performance and impact evaluation), overseeing HR processes. 

Business Development: Leading income generation initiatives to ensure a strong blend of income stream and overseeing the fundraising team and the social enterprises team.

Social and Community Enterprises: Providing strategic management for the work of Valleys Creative and other initiatives that provide high quality management of community assets and social enterprises.

Innovation: Together with the Director of Programmes, leading on developing new approaches to meeting the needs of communities and working with partners in assessing need and making plans for working together in meeting those needs, 

Corporate Governance: Overseeing arrangements for making the work of the Board of Trustees effective across the whole range of strategic functions it performs.

Person Specification: 

Values:

• A commitment to community development, tackling structural inequality and other barriers to people achieving their potential.

Experience:

• At least 5 years experience of Senior Management 

• At least 5 years experience of leading income generation for an organisation or enterprise, ideally a mixture of traditional fundraising, social enterprise and contracts

• Experience of budgeting and financial management, ideally with budgets over 1 million

• Evidence of successful staff engagement and development practice, linking organisational values with employee behaviour

• A strong track record of networking, developing and maintaining external relationships 

Skills:

• Interpersonal skills and judgement, which inspire confidence and trust from staff, volunteers, stakeholders and other organisations.

• Ability to lead or oversee income generation from a wide range of sources including statutory funding, trusts and foundations, trading income, contracts and individual giving.

• Ability to manage multiple income streams ensuring full compliance to agreements and contracts

• An entrepreneurial approach - able to use resources effectively and develop new ideas and gain buy-in to implement successfully

• Ability to understand and implement effective systems and processes 

• Committed to leading from the front and demonstrating to staff and stakeholders that community development and service delivery are the foremost priorities for the organisation

We offer an exciting opportunity to become part of a brand-new senior management team in Valleys Kids, led by our newly appointed Chief Executive. We are a community regeneration charity, committed to changing the lives of disadvantaged people in ex-mining communities of the South Wales Valleys.  We are looking for an exceptional manager able to inspire staff, volunteers and local people to engage in positive change. You must be dynamic, resourceful with a high level of people management skills and experience of managing key relationships with a range of stakeholders and manage our Community & Family Hubs in line with our ethos and values. 

It is being recruited in conjunction with a Director of Business and Finance There is a potential crossover of skills and abilities, so potential candidates may wish to be considered for either role.

A full job description for both roles can be found in the job pack below. 

Job title: Director Programmes

Responsible to: Chief Executive

Salary: £40,000 per annum

Location: Penygraig, South Wales with some home working 

Hours: Full-time 

As a family friendly organisation, we recognise that obligations outside work are important and that balancing work and family commitments can sometimes be a challenge.  We offer a range of flexible working opportunities.

Annual leave entitlement: 25 days annual leave plus bank holidays

Employer pension contributions of 3% 

The Director of Programmes will be responsible for the strategic leadership, operational delivery and expansion of Valleys Kids Programs. You will manage the Core Program team, ensuring successful provision of services, staff development and wellbeing and collective innovation amongst the managers. 

You will facilitate delivery of the overall strategy and annual plans while helping to generate a strong evidence base to underpin further development. Working with the CEO, you will also help to ensure that Valleys Kids has a strong profile for its work at local and national levels. 

You will be responsible for ensuring that Programmes are sustainable,  working with the Business Development and fundraising team to put in place a strong funding pipeline and undertaking future development work as needed.  This role forms part of the Senior Leadership Team at Valleys Kids and contributes to overall strategic management of the organisation.

Strategy: Developing and implementing the overall programmes strategy. 

Programme Oversight: Ensuring locality facilitators and core team are working together to deliver successful projects which help Valleys Kids to fulfil its mission while also meeting outputs and outcomes agreed with partner stakeholders and funders and  capturing evidence of impact through appropriate evaluation.

Business Development: Ensuring that existing programmes are sustainable and developing purposefully and initiating new programmes and models of future funding. 

Innovation: Leading on work to examine the potential for adopting new service delivery models and helping communities to play a full role in decision-making and setting the agenda.

Organisational Development: Working with the CEO and other members of the senior team to ensure that Valleys Kids is a well-managed and successful organisation, with a focus on continuous improvement in strategy formulation, systems and processes.

Profile raising: Developing ways in which Valleys Kids communicates and engages with stakeholders, in order to create an enabling environment for our work both nationally and regionally.

Person Specification:

Values:

• A commitment to community development, tackling structural inequality and other barriers to people achieving their potential.

Experience:

• At least 5 years experience of Senior Management 

• At least 5 years experience of leading program co-design, implementation and evaluation 

• Evidence of leading the delivery of multiple programme that have significant social impact

• Evidence of successful staff engagement and development practice, linking organisational values with employee behaviour

• Experience of project budgeting and financial management

• A strong track record of networking, developing and maintaining external relationships 

Skills:

• Interpersonal skills and judgement, which inspire confidence and trust from staff, volunteers, stakeholders and other organisations

• Resourceful, resilient and innovative, with the ability to manage different priorities, understand a wide range of activities and effectively manage a diverse team of professional, technical and commercial staff

• Committed to leading from the front and demonstrating to staff and stakeholders that community development and service delivery are the foremost priorities for the organisation

• Ability to delegate effectively and to hold people to account

• Organised, with excellent time management skills and high levels of self-motivation

• An effective communicator orally and in writing, able to articulate our work to a broad range of stakeholders and to negotiate well

• An entrepreneurial approach - able to use resources effectively and develop new ideas and gain buy-in to implement successfully

Other requirements

• Flexible with a willingness to work outside normal office hours.

Department: Customer Journey

Interview date: week commencing 24/05

Contract Duration: 18 months

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

You will be part of a high-profile, business critical, priority team transforming the platforms used by Citizens Advice volunteers to deliver remote advice to the public. This will involve replacing existing telephony and webchat platforms and introducing video chat capabilities to the network. Our phone service alone receives millions of calls from the public every year and is staffed by thousands of volunteers. The team is multi-disciplinary and involves staff from across the organisation. You will be working particularly closely with product managers, delivery managers, user researchers, user experience designers, service designers, data scientists and strategists. We work closely with colleagues in technology and data and operations.

You will provide business change management support to this transformation effort, which is expected to take up to 2.5 years and will involve discovering requirements, testing and procuring solutions and rolling out new technologies to thousands of volunteers across England and Wales. You will be responsible for ensuring that this significant body of change is delivered successfully. As well as bringing extensive change management experience, including knowledge of current methodologies and tools and their practical application, we are looking for someone with experience of working in a multidisciplinary team delivering high transactional digital products and platforms using agile methodology. You'll also have experience discovering training requirements and supporting the delivery of training programmes that meets those requirements. To be successful, you’ll need strong analytical and judgement skills and be adept at building effective working relationships with a wide range of stakeholders at all levels.

This life-changing Welsh charity imagines a world without homelessness - could you help to create it?

The mission is to end youth homelessness and homelessness for women in Wales. It's a big ambition and to some people it might seem impossible, but if we all work together, homelessness genuinely doesn't have to exist.

Interim Marketing and Communications Manager
4-6 months contract
Salary £33,000 + excellent benefits

We're looking for passion, talent and experience to motivate a talented team and drive forward a new strategy. Working across the full marketing and communications spectrum including brand, digital and media communications, marketing of products and services, and public affairs and campaigns. There are some incredibly exciting projects to lead on including an important piece of work to embed brand communications across the organisation.

You'll manage a small, but mighty marcomms team of 3 with a nurturing and empowering style, quickly getting to grips with the thriving team dynamics and encouraging people to fly.

On our 'wish list':
* Proven track record leading a successful marketing and communications function
* Experience across the marketing and communications mix
* Enabling and motivational leadership style (management of remote teams an extra bonus)
* Brand specialist
* Ability to start soon

Flexible on contract length to suit individual circumstances. Please do get in touch if your salary expectation is slightly in excess of that offered; we wouldn't want to close down conversations with an exceptional candidate at this stage.

Happy to consider remote base for this interim role with ability to get to central Cardiff office as needed.

You'll be working alongside passionate and supportive colleagues in a rewarding environment, where you'll be making a huge contribution to creating a Wales without homelessness, every single day.

Please get in touch with a copy of your CV for lots more information. We will be moving to interview quickly, so do get in touch ASAP if interested to avoid disappointment.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.