Job Title: Head of Operations

Hours: 35 hours per week

Contract length: Permanent

Salary: £35,745 - £40,876

Location: Chorley, with some weekly home working negotiable

Are you an experienced manager, with experience in areas such as: HR,  governance, facilities management, and awareness of charity finance? Do you want to join an organisation who are passionate about improving mental health and wellbeing for Lancashire communities? 

To succeed in the role, you will need excellent communication, analytical and organisational skills.

We want someone who demonstrates our values in being Bold, Caring, Open and Real.

This is an exciting time for Lancashire Mind at the start of our new 5-year strategy. We have a growing portfolio of services and increasing numbers of staff; so we need a dynamic, committed, and proactive individual to oversee and support the smooth running of the organisation. This role in particular needs someone who is passionate about developing people and can effectively manage cultural change. We want someone who believes in our vision of a Lancashire where everyone has the opportunity to have the best mental health and wellbeing possible. 

We offer a workplace pension scheme, 25 days annual leave (plus bank holidays and usually three additional days over Christmas), a sick pay scheme, paid emergency time off to care for dependents, regular supervision, a suite of wellbeing support measures, and a variety of learning and development opportunities.

Please note: This post is subject to an enhanced DBS check.

Deadline for applications: 11am Monday 8th of November

Interviews will be held on the week commencing 15/11/2021

Registered Charity Number 1081427

Registered Company Number 3888655

Lancashire Mind

The post holder will sit within the Senior Management Team and will provide leadership and operational support to the CEO for the management of all clinical services. The post holder will play a key role in overseeing MW’s wellbeing and clinical services to ensure robust clinical support and safe delivery of practice across all settings. The post holder will work closely with other members of the senior management team including the Operations and Service Development Manager (OSDM) and IAPT Clinical Lead, to lead on and/or contribute to the development of MW’s services and its strategic goals.

As the Head of Wellbeing and Clinical Services, the post holder will lead by example and act as a positive role model for all staff by ensuring that all staff fulfil the requirements of their job descriptions and adhere to all organisational policies and procedures.

The post holder will ensure that the staff are appropriately supported and delivering a safe service based on the processes and protocols of the respective service, including NICE guidelines and protocols established by MW’s NHS Trust partners, where appropriate.

The post holder will be responsible for the development and leadership of MW’s wellbeing and clinical services, from client experience to complex care provision.

The post holder will ensure that the clinical governance arrangements including risk management are adhered to; support the OSDM to staff requirements including recruitment, selection and retention; support the OSDM in the development of good practice, to improve and evolve the processes and systems to meet the demands of the services.

The post holder will oversee the accurate record keeping for assessments and interventions in the respective services, ensuring high quality detailed notes are recorded in a timely manner.

The post holder is the Named Lead for Safeguarding, Risk Management and Information Governance Management for the organisation.

Main Duties and Responsibilities

To provide strong leadership, cultivate a culture of clinical excellence and a robust clinical governance across all services in line with best practice:

• Provide support and oversight for good use of client or patient database and monitor effectiveness
• Work with the Chief Executive and the senior management team to monitor staff/practitioners/clinicians’ performance every month
• Produce service reports for steering group and contract meetings
• Produce reports, attend and contribute to MW’s board meetings every quarter
• Produce end of project reports and evaluation as necessary
• Support the development of the staffing strategy, recruitment, selection and induction. Actively participate in staff recruitment, including the short-listing and as a member of the interview panel for all clinical and frontline staff across MW’s wellbeing services.
• Deputise for the Chief Executive when necessary
• Assist the Chief Executive with fundraising applications to NHS Trusts and charitable trust foundations

Across all services, the post holder will be expected to:

• Monitor and review service targets and ensure all respective services meeting their Key Performance Indicators (KPIs) including waiting times, client screenings, treatment and recovery.
• Provide the clinical input and support to the OSDM to improve the clinical elements of service interventions, and help to implement on-going service developments
• Keep apprised of new developments e.g. in relation to short-term therapeutic interventions, social prescribing, community transformation and transition services, relevant to the respective service
• Jointly with the OSDM and the Chief Executive, ensure all complaints and concerns are handled effectively and efficiently, in accordance with MW’s procedures.
• Ensure staff attend their clinical supervision sessions as requested by their respective clinical supervisors, and adhere to and follow the guidance provided to ensure a safe service, implemented in line with the latest NICE guidelines where applicable
• Protocols and arrangements are in place so that people can be stepped up and down to and from and within the service as required
• Support the OSDM to work collaboratively with MWS and WT CIC partners to ensure the service meets the required service targets and KPIs

In the IAPT Service, they will ensure:

• In conjunction with the IAPT clinical lead, the service is implemented and developed in line with national and local IAPT guidelines
• Therapists are attending the required level of clinical supervision as delivered by the IAPT Clinical Lead, Step 2 and Step 3 supervisors
• Work closely with Barnet, Enfield and Haringey Mental Health Trust (BEHMHT) clinical and management colleagues
• Promote the service and increase access for people with mild to moderate anxiety and depression including groups and communities who are underrepresented in the service.
• Ensure staff attend their clinical supervision sessions as requested by their respective clinical supervisors, and adhere to and follow the guidance provided to ensure a safe service, implemented in line with the latest NICE guidelines where applicable

In the BWH Service, they will ensure:

• Referrals are paper screened based on risk and presentation for suitability
• Provide case management supervision on complex cases, and those presenting with risk, to support the Senior Wellbeing Navigator and BWH’s Wellbeing Navigator staff, and consulting the multi-disciplinary team (MDT) discussions for complex cases
• Regularly attend and contribute to the MDT discussions at the Joint Case Management meetings to ensure formulation of tailored wellbeing plans
• Work closely with the OSDM to provide highlights of the service including client presentations, complex case discussions and identifying the key needs and themes experienced in the community, to inform commissioners of the ongoing service delivery
• Support the OSDM in developing partnerships and fostering relationships with key stakeholders including commissioners, statutory services, other VCS organisations and service user groups

In the IVS Service, they will ensure:

• The service aims to promote independence and resilience
• The service connects individuals with appropriate agencies through onward referral and connection based on their needs
• The staff team are supported with case management supervision on a regular basis
• Support the OSDM in promoting the service and increasing access for those identified by BEHMHT’s colleagues as suitable to be transitioned into the community.
• Support the OSDM in instilling the ethos of the WT CIC and MW in staff, providing the motivation and empowering the staff team to perform to the best of their ability
• Work collaboratively as part of the Core Locality MDT with clients to develop their co-produced, tailored recovery plan based on their wellbeing goals and promote personal responsibility

Information and Resources

Within all the key services, staff are required to record accurate contacts and engagement with service users on a regular basis.

The post holder will:

• Ensure that data quality across the service is to a very high standard, and staff complete all information requirements as agreed by existing processes and local protocols, enabling the generation of regular reports to provide up to date and accurate performance monitoring reports to commissioners

Clinical Services

MW’s wellbeing services cater for a wide range of mental health and wellbeing presentations in the community, ranging from mild to moderate mental health to severe and acute comorbid presentations. The post holder will have a strong knowledge of these issues, experience in managing cases with these presentations and will oversee:

Across all services:

• Maintain high clinical standards in all aspects of the work.
• Ensure staff are appropriately skilled and trained to deliver the service
• Clinical governance arrangements are in place to cover all clinical activity
• To develop and ensure implementation of Policies and Procedures for operation of the services
• Ensure staff attend their clinical supervision sessions as requested by their respective clinical supervisors, and adhere to and follow the guidance provided to ensure a safe service, implemented in line with the latest NICE guidelines where applicable
• Act as the designated lead for Risk Management and Safeguarding across MW’s services. They will possess the confidence and experience to support other team members to manage and deal with risk situations as and when they arise.
• Support staff to undertake risk assessment and risk management for individual clients and to provide advice on psychological aspects of risk assessment and risk management in line with BEHMHT Trust policies and procedures, including work with clients deemed as vulnerable adults.
• Drive improvement through client engagement

Education and Training

The post holder will ensure mandatory training is undertaken and relevant CPD opportunities for all staff including PWPs, other therapists, Wellbeing Navigators and IVS workers; and deliver/support the delivery of regular internal clinical skills training sessions across the team.

Professional

All staff working within the organisation will be expected to comply with the MW staff code of conduct, and to comply with local and national professional standards as required in their roles. The post holder will be expected to:

• Maintain standards of practice according to the employer and any regulating bodies.
• Ensure all aspects of confidentiality relating to both the service and individuals are maintained at all times with a clear understanding and implementation of GDPR data protection regulations
• Participate in individual performance review and respond to agreed objectives.
• Ensure all staff are aware of professional standards expected in the service. Work is carried out within the agreed policies and procedures and in adherence with NICE guidelines

Quality & Patient Safety

The post holder will be expected to adhere and comply with the following policies and the governance framework of MW and the WT CIC, including NICE guidance and best practice guidelines. This includes but is not limited to:

• Protection of Children & Vulnerable Adults
• Incident Reporting
• Identification, management and reduction of risk
• Monitoring of quality and compliance
• Health and Safety, and the environment for patients/clients, visitors and staff
• Infection Control
• Equal Opportunities
• Health and Safety
• Information Governance
• UK Data Protection Act 2018, the General Data Protection Regulation (GDPR), access to Health Records Act 1990, and other relevant legislation

The post holder will be expected to maintain up-to-date knowledge of legislation, national and local policies and issues in relation to both the specific client group and mental health.

Organisational Change

As services develop and change, the post holder may be required to undertake other responsibilities within MW. These may include responsibilities such as the support of activities and events that promote the awareness and development of the organisation, and contribute to the ongoing efforts in fundraising.

Review

This job description is an outline, which reflects the present requirements of the post and is not intended to be an inflexible or finite list of duties and responsibilities. As these duties and responsibilities change and develop the job description will be amended from time to time in consultation with the post holder.

The post holder will sit within the Senior Management Team and will provide leadership and operational support to the CEO for the management of all clinical services. The post holder will play a key role in overseeing MW’s wellbeing and clinical services to ensure robust clinical support and safe delivery of practice across all settings. The post holder will work closely with other members of the senior management team including the Operations and Service Development Manager (OSDM) and IAPT Clinical Lead, to lead on and/or contribute to the development of MW’s services and its strategic goals.

As the Head of Services, the post holder will lead by example and act as a positive role model for all staff by ensuring that all staff fulfil the requirements of their job descriptions and adhere to all organisational policies and procedures.

The post holder will ensure that the staff are appropriately supported and delivering a safe service based on the processes and protocols of the respective service, including NICE guidelines and protocols established by MW’s NHS Trust partners, where appropriate.

The post holder will be responsible for the development and leadership of MW’s wellbeing and clinical services, from client experience to complex care provision.

The post holder will ensure that the clinical governance arrangements including risk management are adhered to; support the OSDM to staff requirements including recruitment, selection and retention; support the OSDM in the development of good practice, to improve and evolve the processes and systems to meet the demands of the services.

The post holder will oversee the accurate record keeping for assessments and interventions in the respective services, ensuring high quality detailed notes are recorded in a timely manner.

The post holder is the Named Lead for Safeguarding, Risk Management and Information Governance Management for the organisation.

Main Duties and Responsibilities

To provide strong leadership, cultivate a culture of clinical excellence and a robust clinical governance across all services in line with best practice:

• Provide support and oversight for good use of client or patient database and monitor effectiveness
• Work with the Chief Executive and the senior management team to monitor staff/practitioners/clinicians’ performance every month
• Produce service reports for steering group and contract meetings
• Produce reports, attend and contribute to MW’s board meetings every quarter
• Produce end of project reports and evaluation as necessary
• Support the development of the staffing strategy, recruitment, selection and induction. Actively participate in staff recruitment, including the short-listing and as a member of the interview panel for all clinical and frontline staff across MW’s wellbeing services.
• Deputise for the Chief Executive when necessary
• Assist the Chief Executive with fundraising applications to NHS Trusts and charitable trust foundations

Across all services, the post holder will be expected to:

• Monitor and review service targets and ensure all respective services meeting their Key Performance Indicators (KPIs) including waiting times, client screenings, treatment and recovery.
• Provide the clinical input and support to the OSDM to improve the clinical elements of service interventions, and help to implement on-going service developments
• Keep apprised of new developments e.g. in relation to short-term therapeutic interventions, social prescribing, community transformation and transition services, relevant to the respective service
• Jointly with the OSDM and the Chief Executive, ensure all complaints and concerns are handled effectively and efficiently, in accordance with MW’s procedures.
• Ensure staff attend their clinical supervision sessions as requested by their respective clinical supervisors, and adhere to and follow the guidance provided to ensure a safe service, implemented in line with the latest NICE guidelines where applicable
• Protocols and arrangements are in place so that people can be stepped up and down to and from and within the service as required
• Support the OSDM to work collaboratively with MWS and WT CIC partners to ensure the service meets the required service targets and KPIs

In the IAPT Service, they will ensure:

• In conjunction with the IAPT clinical lead, the service is implemented and developed in line with national and local IAPT guidelines
• Therapists are attending the required level of clinical supervision as delivered by the IAPT Clinical Lead, Step 2 and Step 3 supervisors
• Work closely with Barnet, Enfield and Haringey Mental Health Trust (BEHMHT) clinical and management colleagues
• Promote the service and increase access for people with mild to moderate anxiety and depression including groups and communities who are underrepresented in the service.
• Ensure staff attend their clinical supervision sessions as requested by their respective clinical supervisors, and adhere to and follow the guidance provided to ensure a safe service, implemented in line with the latest NICE guidelines where applicable

In the BWH Service, they will ensure:

• Referrals are paper screened based on risk and presentation for suitability
• Provide case management supervision on complex cases, and those presenting with risk, to support the Senior Wellbeing Navigator and BWH’s Wellbeing Navigator staff, and consulting the multi-disciplinary team (MDT) discussions for complex cases
• Regularly attend and contribute to the MDT discussions at the Joint Case Management meetings to ensure formulation of tailored wellbeing plans
• Work closely with the OSDM to provide highlights of the service including client presentations, complex case discussions and identifying the key needs and themes experienced in the community, to inform commissioners of the ongoing service delivery
• Support the OSDM in developing partnerships and fostering relationships with key stakeholders including commissioners, statutory services, other VCS organisations and service user groups

In the IVS Service, they will ensure:

• The service aims to promote independence and resilience
• The service connects individuals with appropriate agencies through onward referral and connection based on their needs
• The staff team are supported with case management supervision on a regular basis
• Support the OSDM in promoting the service and increasing access for those identified by BEHMHT’s colleagues as suitable to be transitioned into the community.
• Support the OSDM in instilling the ethos of the WT CIC and MW in staff, providing the motivation and empowering the staff team to perform to the best of their ability
• Work collaboratively as part of the Core Locality MDT with clients to develop their co-produced, tailored recovery plan based on their wellbeing goals and promote personal responsibility

Information and Resources

Within all the key services, staff are required to record accurate contacts and engagement with service users on a regular basis.

The post holder will:

• Ensure that data quality across the service is to a very high standard, and staff complete all information requirements as agreed by existing processes and local protocols, enabling the generation of regular reports to provide up to date and accurate performance monitoring reports to commissioners

Clinical Services

MW’s wellbeing services cater for a wide range of mental health and wellbeing presentations in the community, ranging from mild to moderate mental health to severe and acute comorbid presentations. The post holder will have a strong knowledge of these issues, experience in managing cases with these presentations and will oversee:

Across all services:

• Maintain high clinical standards in all aspects of the work.
• Ensure staff are appropriately skilled and trained to deliver the service
• Clinical governance arrangements are in place to cover all clinical activity
• To develop and ensure implementation of Policies and Procedures for operation of the services
• Ensure staff attend their clinical supervision sessions as requested by their respective clinical supervisors, and adhere to and follow the guidance provided to ensure a safe service, implemented in line with the latest NICE guidelines where applicable
• Act as the designated lead for Risk Management and Safeguarding across MW’s services. They will possess the confidence and experience to support other team members to manage and deal with risk situations as and when they arise.
• Support staff to undertake risk assessment and risk management for individual clients and to provide advice on psychological aspects of risk assessment and risk management in line with BEHMHT Trust policies and procedures, including work with clients deemed as vulnerable adults.
• Drive improvement through client engagement

Education and Training

The post holder will ensure mandatory training is undertaken and relevant CPD opportunities for all staff including PWPs, other therapists, Wellbeing Navigators and IVS workers; and deliver/support the delivery of regular internal clinical skills training sessions across the team.

Professional

All staff working within the organisation will be expected to comply with the MW staff code of conduct, and to comply with local and national professional standards as required in their roles. The post holder will be expected to:

• Maintain standards of practice according to the employer and any regulating bodies.
• Ensure all aspects of confidentiality relating to both the service and individuals are maintained at all times with a clear understanding and implementation of GDPR data protection regulations
• Participate in individual performance review and respond to agreed objectives.
• Ensure all staff are aware of professional standards expected in the service. Work is carried out within the agreed policies and procedures and in adherence with NICE guidelines

Quality & Patient Safety

The post holder will be expected to adhere and comply with the following policies and the governance framework of MW and the WT CIC, including NICE guidance and best practice guidelines. This includes but is not limited to:

• Protection of Children & Vulnerable Adults
• Incident Reporting
• Identification, management and reduction of risk
• Monitoring of quality and compliance
• Health and Safety, and the environment for patients/clients, visitors and staff
• Infection Control
• Equal Opportunities
• Health and Safety
• Information Governance
• UK Data Protection Act 2018, the General Data Protection Regulation (GDPR), access to Health Records Act 1990, and other relevant legislation

The post holder will be expected to maintain up-to-date knowledge of legislation, national and local policies and issues in relation to both the specific client group and mental health.

Organisational Change

As services develop and change, the post holder may be required to undertake other responsibilities within MW. These may include responsibilities such as the support of activities and events that promote the awareness and development of the organisation, and contribute to the ongoing efforts in fundraising.

Review

This job description is an outline, which reflects the present requirements of the post and is not intended to be an inflexible or finite list of duties and responsibilities. As these duties and responsibilities change and develop the job description will be amended from time to time in consultation with the post holder.

The Learning offer at Harewood spans over 20 years and is a current Sandford Award Holder (2018). In early 2020 we reviewed our Learning Strategy to ensure a joined up and inclusive approach to learning at Harewood. Learning plays a key role in Harewood’s ambition to re-imagine the country house for the 21st century by reinvigorating how audiences connect with us.

Our Learning Strategy is inspired by our brand values of working together to be caring of our collections, people, our community and planet, being adventurous in our aims to inspire curiosity and challenging all we do with rigour and imagination. It focuses on Tackling Inequalities, Connecting narratives, Responsive Programming, Access to Expertise and Collaboration.

This role will:

• Take responsibility for and realise Harewood’s strategic objectives for formal education, families and communities as set out in ‘A Shared Vision for Learning’, reporting to the Director of Collections, Programme & Learning and collaborating with key internal stakeholders
• Ensure learning is at the heart of all we do and part of future recruitment across the Trust, to grow audiences and embed Learning in all departments for the future to create greater resilience of Learning at Harewood
• Provide a seamless, innovative Learning offer that is sector-leading and unique to Harewood, rooted in our House, Plant and Living collections, underpinned with rigour and identifiable learning outcomes
• Create a sense of community through Learning at Harewood, underpinned by consultation, co-creation and representation of existing and under-represented audiences, so everyone feels Harewood is for them
• Work closely with the Development Manager to fundraise for projects identified in ‘A Shared Vision for Learning’ and to grow resource
• Identify and pursue opportunities for maximising Harewood’s assets and use of resources for Learning audiences through partnerships, fundraising and income generation
• Play a key part in Master Planning at Harewood including new physical spaces to improve our learning offer across the site
• Provide effective, empathetic and inspiring management of a growing team including freelance facilitators and volunteers; enabling colleagues to develop their skills and expertise in unison with Harewood’s values and objectives
• Update the learning offer to reflect changes in the curriculum and wider local learning offer, incorporating opportunities identified in recent research by Harewood House Trust funded by the Culture Recovery Fund
• Be part of Harewood’s ‘Digital Transformation’, harnessing the potential for virtual or blended learning through digital resources for schools and other audiences
• Position Harewood in the regional and national learning landscape from Early Years to post-graduate. Be a visible stakeholder in the region for Learning, building key relationships and ensuring Harewood consistently evolves with the wider offer e.g. Leeds Cultural Education Partnership, Leeds 2023, GEM (Group for Education in Museums)
• Regularly evaluate and review Harewood’s Learning Strategy and offer, proactively seeking ways to lead the sector and create inclusive, memorable learning experiences for existing and potential audiences
• Liaise across departments to provide skills development and career insight opportunities for young people and under-represented audiences.

For full information and to make an application, please click Apply and you will be redirected to our website.

We are looking for an experienced, proactive and creative Head of Communications and Marketing to develop, implement and evaluate the charity’s communication and marketing strategy.

The post holder will oversee the design and delivery of effective and engaging communications and marketing activity across a variety of channels, targeting different audiences and tailoring communication and marketing appropriately. They will work over a longer term to maximise the Huntington’s Disease Association’s profile and recognition and deepen relationships with key audiences.

This is an exciting time to join our organisation as we develop our digital support and profile, improve our marketing and work on our new five-year strategy.

The Huntington's Disease Association is the only organisation across England and Wales offering support to people affected by Huntington's disease. Huntington's disease is a life-limiting, genetic disorder that causes the breakdown of nerve cells in the brain. This leads to symptoms affecting three main areas, movement, behaviour and cognition. The charity is committed to educating families and professionals about this rare and complex disease.

Based in central Liverpool, the post holder will work from the Charity’s Head Office, and will have the option to work from home for a maximum of two days per week.

This is a fantastic opportunity for the right candidate to bring their knowledge, skills and experience in the charity sector to our organisation.

The successful candidate will be required to undergo a DBS check for enhanced disclosure.

To apply, please email us your CV and a cover letter, detailing your relevant skills and why you want the position to [email protected] hda. org. uk. Applications submitted without a cover letter will not be considered.

We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. The completion of this form is voluntary.

Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website or in the document included below.

Closing date for applications is 5pm on Friday 12 November 2021.

Interviews will be held on Monday 22 November 2021 via Zoom.

Are you an experienced policy professional looking for a new challenge? We are looking for someone to help lead an exciting and varied programme of work in medical regulation.

The GMC helps to protect patients and improve medical education and practice in the UK by setting standards for students and doctors.  We support them in achieving and exceeding those standards, and take action when they are not met. 

The role of the Regulation Policy Team (RPT) is to lead the GMC’s development of policy with cross-organisational implications; support the organisation to reach a more coordinated approach to the application of policy and the development of our regulatory model and regulatory reform; and manage our interactions with major public inquiries affecting professional regulation.

Main Responsibilities

This is a changing and challenging policy environment in which you will need to be able to understand complex policy and political issues, and their implications for how we regulate. As one of two Heads of Section within RPT your main responsibilities will be to:

• Lead the GMC’s work on managing our engagement with reviews and public inquiries

• Lead a number of major policy portfolios within the team

• Jointly  lead and oversee the team’s management and communication structures.

Essential skills and experience include:

• Excellent leadership and staff management skills, with an ability to motivate and lead staff within a dynamic, changing environment

• An ability to lead policy change in a complex and sensitive political environment, working within statutory frameworks and legal and procedural requirements

• An ability to engage and influence colleagues at all levels, and key external stakeholders, including developing and managing relationships and networking effectively

Benefits

By working at the GMC, you will receive a generous pension scheme with a 15% employer contribution, private medical insurance and numerous discounts from eating out, travel and annual gym memberships.

We champion internal growth and development by providing great career opportunities to progress and advance. Working with your line manager, you’ll create a personal development plan to support you with enhancing your skills to hit your goals. We also offer coaching, workshops and online learning on everything from people manager essentials to managing your health and wellbeing.

The GMC strongly believes that diversity in backgrounds and experiences contributes to a broader perspective that consistently leads to us being a better regulator. We have made a public commitment to processes and procedures that are fair, objective, transparent and free from discrimination.

The GMC is a charity registered in England and Wales (1089278) and Scotland (SC037750).

Cambridge House is looking for those willing to go the extra mile to create a more just society. Our innovative London-based charity has been tackling poverty, inequity, and social injustice since 1889. We provide a range of services that are designed to improve peoples lives as well as transform society through research and social action.

The role reports to the Chief Executive and our ideal candidate will have: 

• At least 3 years’ relevant service leadership experience at strategic, change management and operational levels.

• Awareness of the barriers facing young people and adults, particularly disabled people and young people living with complex needs.

• Knowledge and understanding safeguarding, diversity and inclusion, confidentiality and data protection policies and procedures.

• Financial and HR management experience.

• Experience of designing and implementing monitoring and evaluation tools and processes.

The salary for this role is £35,000 per annum and the contract is 12-month fixed term.

Closing date for applications: Midnight on Sunday 31 October 2021.

To apply, please visit our website and download the recruitment pack, diversity monitoring and criminal record declaration form. 

We have an exciting opportunity for an experienced business development professional to help us realise significant growth through securing new contracts and the development of our products and services

They will help to deliver the Charity’s five year strategy to develop our work with young people in schools, those who are NEET and our work with offenders in prison and the community. We are looking for candidates with at least five year’s experience of working in business development, ideally leading successful large bids (worth £500k+ p/a), business analysis of opportunities, development of service solutions and project management. Candidates will be able to demonstrate the ability to build relationships, negotiate with and persuade a wide range of commissioners/funders/partners. They will have the ability to motivate and influence across a range of levels internally, including with senior leadership team members and trustees. Context. In return we offer a generous package which includes Perkbox, Green Cycle to Work scheme and flexibility in your working pattern. 

Your place of work will be Walker house exchange flags Liverpool L2 3YL (Flexibility for home working). This is a permanent position within our organisation.A full job description please see attached. 

Interviews will be 4th November via MS Teams or Face to Face. Successful candidates will be invited to a 2nd stage interview which will include a test to follow of which further details will be given to the successful candidates at the time.

Job summary

Job title Education and Events Executive

Contract: Permanent, Full-time

Salary £25,000 - £28,000 per annum + benefits

Hours 35 hours per week (with flexible working within core hours)

Location Central London (1-2 days per week) / Remote

Closing date 29 October 2021

Interview date 8 November 2021

Start date 15 November 2021

About us

We are Orthopaedic Research UK (ORUK), one of the very few medical research charities investing our funds to encourage breakthrough research and education programmes in bone, joint and muscle wellbeing. Our aim is to reduce the burden of poor musculoskeletal (MSK) health on individuals, workplaces and our health system.

The need we serve is ever worsening: 19m people suffer from MSK problems in the UK, costing the NHS £5bn per year, resulting in ever-lengthening NHS waiting lists, and the loss of 30m working days to the UK economy.

We fund innovative research projects in the UK that expand knowledge, improve patient outcomes and pioneer new forms of MSK diagnosis and treatment. Our investment makes a real difference to the lives of millions of people suffering poor MSK health, today and into the future. Since 2004 we have invested £11m on research on 140 projects in the UK. Over the next three years we plan to invest a further £2.5 on research and attract £0.5m in partner contributions.

We support education, primarily through workshops, training courses, lectures, virtual conferences and webinars that will improve knowledge of MSK conditions. During the past year we staged 55 events and in total we educated 8,303 healthcare professionals with the support of 491 faculty members. On average, 98% of participants rated our events as ‘excellent’ or ‘good’ in terms of educational value.

Despite the tremendous burden placed on individuals and society, MSK health does not always receive the attention or investment that it merits. This is why, in addition to using our funds to fill the most important gaps in research funding and professional education, we work with partners, such as leading professional institutions, to attract additional investment to the sector.

By working together and sharing knowledge and ideas, we can become a stronger voice for MSK health.

Purpose of the role

We are looking to appoint an enthusiastic and Education and Events Executive to join our team to assist in delivering an educational programme of events that meet the professional training and CPD requirements of healthcare professionals working within the musculoskeletal (MSK) field.

This is an exciting opportunity to make your mark within a small well-established charity that has ambitious growth plans and a ‘can do’ mentality. We are a small, vibrant and agile team that encourages creative and innovative thinking.

Due to COVID-19, the team is currently following a hybrid model of work although this is subject to regular review. This role will be required to work remotely 3-4 days a week. Most of our educational activities are still taking place online but we are now returning to some of our face-to-face programmes.

Reporting to Head of Education & Events and Senior Education & Events Executive.

Key responsibilities

Delivery of educational programmes

· Delivering a programme of educational events and courses as directed by the Head of Education and Events, project managing all aspects of the event cycle

· Proactively seeking sponsorship for all events, liaising with sponsors, processing invoices, and ensuring strong relationships are maintained for future investment

· Compiling event budgets, closely monitoring income and expenditure, processing invoices, and presenting financial updates when required

· Contribute to production of content for use by the Communication and Marketing team

· Regular liaison with course convenors, maintaining good working relationships

· Faculty liaison, arranging travel and accommodation as and when required

· Management of catering and venue hire

· Delegate liaison, be the main port of call for all incoming queries concerning event bookings

· Provide onsite support at all events

· Event follow up, disseminating certificates and presentations to attendees

· Produce a detailed event report upon completion

· Knowledge and experience of using Zoom Video Conferencing platform

· Apply for CPD accreditation where appropriate

 Relationship management

• Work in collaboration with internal and external stakeholders to ensure successful delivery of educational activities
• Develop relationships with the wider MSK community to shape strong and long-lasting partnerships
• Representing the Charity at external events and raise the awareness of our activities  

Other

• In collaboration with the communication and marketing team, maintain distribution lists for communications mailings, managing additions and updates and checking data accuracy
• Carry out general office administration duties as befits a small office environment

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Key technical skills, knowledge and behaviour

Minimum criteria

· Experience of event management

· Demonstrable passion for the education and event management role

· Experience of managing a varied workload effectively, planning and organising a number of events concurrently to set timescales

· Experience of budget management

· Experience of working with a range of stakeholders at different levels

· Experience of working effectively without close supervision, dealing with problems as they arise

· Good understanding of social media platforms and other marketing tools

· Good project-management and problem-solving skills

· Good communication skills, verbal and written and confidence engaging with stakeholders is essential

· Good proof-reading skills and attention to detail

· Good knowledge of Microsoft Office software is essential, in particular Word, Excel, Outlook and PowerPoint

· Creative and be able to cope with pressure and tight deadlines

· Organised with good time management skills

· Friendly, positive, flexible and adaptable team player

· Be willing and adaptable to go the extra mile and put in unsociable hours as and when required

Desirable

· Experience of generating income from sponsorship and/or other means

· Experience of the production and dissemination of marketing programmes

· Experience of using CRM, email platforms and templates to create campaigns

· Experience in production of graphics and video content, use of image, video and audio editing software including Adobe InDesign and Illustrator

Benefits

• 8% annual bonus based on performance (discretionary)
• Annual cost of living review 
• Flexible working hours in core business hours (8am – 6pm)
• TOIL for overtime during weekdays and weekends
• Pension 8% (employers’ contribution 7.5% + 0.5% employees’ contribution)
• 25 days annual leave plus bank holidays, increasing by 1 day per year after 5 years up to a maximum of 30 days
• Enhanced maternity/paternity package
• Interest-free travel loan
• Access to Employee Assistance Programme
• Private Medical Health Insurance (and reduced family rates)
• Bike to work scheme 
• Death in service (x4 basic salary)
• Opportunity to grow within the organisation

As Head of Programmes you will be leading the team that works with young people and partners to plan and deliver engagement opportunities that enable young people to find their collective voice and use it for social and political change.

As the national youth council of the UK, we bring young people together through our membership network and a range of partner programmes to advocate with and for young people. We are a small but ambitious charity working across the UK to empower young people and to use our national mandate to influence UK Parliament and the Government.

You will be an experienced leader with experience of working with young people, ideally within a youth participation setting. You will bring your passion for youth work and youth engagement to help the British Youth Council to increase our reach and impact, ensuring that all our activity is delivered in a way that is equitable and inclusive, and that puts young people front and centre.

As part of the leadeship team you will be shaping the charity and working closely with our Board who are all young people.  As Head of Programmes you will also be the lead for safeguarding within the charity.

The British Youth Council is committed to safeguarding and protecting the young people that we work with. As such, all posts are subject to a safe recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working across our services.

Job title:Head of North West Region 

Location:                Remote working in the UK, Knowledge of employer engagement in the North West is required

Responsible to:National Engagement Director

Salary:£38,000 – £50,000 per annum

Please note, although this role is remote-based, Knowledge of employer engagement in the North West is required. 

Why us?

Speakers for Schools are a dynamic, swift-moving and fast-growing charity. We are on a mission to support a million young people across the UK annually by 2023. Having taken the first steps on the road to achieving this, our team has grown then fold in the past two years. This has supported growth in our employer network from 70 to 700 leading employers and 3800% growth in the number of work experience places offered during the same period.

We want to level the playing field, making sure that all young people can access inspirational opportunities and experiences to fuel their ambition.

We are united and unique in our mission to transform lives through raising aspirations of millions of young people every year. Each year, 1,500 senior leaders, celebrities and industry experts deliver a difference to by sharing their story with students in schools and colleges in every corner of the UK. We connect employers such as Disney, The Bank of England, Spotify PwC and almost seven hundred others to communities to provide access to the top opportunities for all across the UK. With us, you will be part of inspiring a generation to reach higher, broaden horizons and get equal access to the top.

To keep growing our charity and our impact, we need top talent and we are committed to treasuring, developing and supporting them to thrive within their roles. 

Role Summary 

This role is intended to lead a team in a dedicated region to deliver our customer experience across our portfolio of programmes.

You will manage direct reports to support schools, employers and stakeholders across the region. Coaching outstanding performance, measuring and raising standards through KPI management and ensuring the team remains engaged and motivated to perform.

Key Duties / Responsibilities 

The role will be responsible for: 

• Growing and leading the region to deliver significant national growth in Experience and Youth Card Programmes. 
• Working with regional stakeholders (Local Government, EBPs, Employer Groups, Large and Medium sized employers and others) to deliver partnership opportunities resulting in Experience and Progression opportunities as well as discounts and other opportunities for young people. 
• Leading your team engagement with employers, and education and training providers to embed the progression programme as and when this is launched, which will contribute to your team income. 
• Managing senior-level relationships across organisations and institutions based in your region. 
• Leading the delivery of commercial and philanthropic income to meet organisational income targets in your region. 
• Responsible for delivery and completion of own operational and administrative activity 
• Ensuring employer and placement targets are met in your area and delivered in line with organisational targets. 
• Ensuring that discount and opportunity targets are met in accordance with organisational targets. 
• Leading on the delivery of regional School, College and Young person programme enrolment targets for Experience, Progression and Youth Card.
• Leading on the promotion of Inspiration opportunities to schools, colleges and young people in your region to increase engagement. 
• Delivering the regional engagement stakeholder strategy as defined by the National Engagement Director. 

Skills / Experience / Knowledge 

Essential 

• Professional experience with proven track record of effective Programme delivery in a relatable area.
• Demonstrable experience working with corporate or high-profile stakeholders on youth engagement programmes (ideally related to work experience, future talent or corporate social responsibility/citizenship in some way). 
• Confident, highly professional communicator and able to create written briefs, documents and presentations to a high standard. 
• Experience of managing a team. 
• Sociable and confident and happy building and maintaining relationships with multiple stakeholders 
• Excel at organising their workload and enjoy driving work forward independently 
• Think strategically and can change tactics while still meeting larger objectives 

Desirable 

• Experience of leadership in a scaling organisation. 
• Experience of implementing business opportunities and new ideas to generate growth. 
• Experience implementing monitoring and impact processes. 
• Working knowledge of the UK state education sector, including career related opportunities and funding opportunities. 
• Advanced level of IT competency, ideally with experience of Salesforce, sophisticated e-management software and comfortable with bespoke online portal. 

We are looking forward to holding video interviews through September 2021. You must have the right to work in the UK without visa restrictions to be considered. 

Benefits offered at Speakers for Schools: 

• Work From Anywhere in the UK (now and beyond the pandemic)
• Flexible working
• 25 days annual leave plus bank holidays plus morning of your birthday off
• Pension scheme
• CharlieHR perks
• Perkbox
• £500 a year training allowance

Diversity at our core

At Speakers for Schools, we are committed to encouraging equality and diversity among our workforce, and eliminating discrimination. Our aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

We welcome applications from all, including those where employment has been affected by Covid19 and those seeking to change careers. Diversity if at our core, join us. 

How to apply: 

Please apply as soon as possible submitting your CV and a one page covering letter which outlines your specific interest and ability to successfully fill this role, as well as your salary expectations and current notice period.

Appointees are subject to a successful DBS check, as contact with young people is likely.

Please note, if you do not provide a covering letter your application will not be considered.

The Journey to joining Speakers for Schools: 

Interviews will be scheduled as applications are received, before the closing date, and will take place over Microsoft Teams. We may appoint before this date depending on applications. 

Apply now.  Opportunity will close on or before October 24th.

If you have not heard from us two weeks after the closing date, please presume your application has been unsuccessful.

This is a crucial and timely role which offers the postholder an opportunity to engage in significant change management at a key moment in the life of USPG. Through your leadership, you will play a critical role in helping to transform the operational systems and processes, and workflows across the organization.

Overseeing operations and line-managing four members of staff, three embedded within USPG’s three teams, you will work directly to the General Secretary (CEO) and provide him with support in his executive function as well as in supporting the Trustees.  

Wiltshire Wildlife Trust is one of the top environmental charities in the UK.  We have a reputation for innovation in both nature conservation and creating new ways for people to benefit from engaging with the natural world.

As Head of Fundraising and Communications you will develop, lead and drive forward a successful income generation strategy for Wiltshire Wildlife Trust.  The Trust is looking for a dynamic, innovative individual who wants to embrace the challenge of securing a better future for the wildlife and people of Wiltshire and Swindon.

You will be responsible for growing the Trust’s financial resources; increasing membership and raising the Trust’s profile.  You will lead on the development and delivery of a three year integrated Fundraising, Marketing and Communication strategy, while providing support and guidance to your staff, enabling them to maximise opportunities to increase income.

You will bring new insights, techniques and breadth to our income generation.  Your ability and understanding of success in recruiting, retaining and increasing members will play a key role in developing a wider and stronger membership base for the organisation.

You will be an excellent networker and motivator, with the ability to build good relationships with key funders, stakeholders, and partner organisations including regional and national Wildlife Trust staff.   

As a member of the Senior Leadership Team (SLT) you will support the Chief Executive by taking collective responsibility for the management of the Trust and delivery of the Strategic Plan.  You will share in our success and achievements and help to formulate policy and strategy to guide the Trust’s development. 

The University of East London Students' Union is a membership organisation set up to ensure students are empowered to have a full university experience. We offer our members opportunities to meet new people, explore interests and establish mechanisms to improve their course and University.

The new head of finance and administration will lead the strategic and operational finance function to ensure effective financial management. This will involve modernising the service offer, systems, policies and procedures, including bringing back in house the accounting and payroll functions. They will play a key role in developing the financial literacy and skills of staff, student officers and student groups.

Ideally, you will be CCAB/CIMA qualified. However, we will consider applicants from CCAB/CIMA part-qualified applicants with at least five years’ experience. You will have significant experience in a finance role including preparation of budgets, monthly management accounts, forecasts, year-end financial statements and other reports. It would be helpful if some of this was in a charity or social enterprise. Students’ Union experience is not essential.

This is a part-time role (0.6 FTE, three days).