Head of finance transformation jobs in Coventry, west midlands
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About the Role:
We are looking for an experienced insight professional to join the Data & Insight Team, who will lead on our insight work, delivered through meaningful data analysis, reporting and research activities.
This is a hands-on technical role, so we’re looking for someone with significant experience building and maintaining datasets, using analytical tools and modern data platforms, and can deliver meaningful analysis in a charity context. Equally important, we’re looking for someone who has good communications skills, and will enjoy building relationships with stakeholders across the organisation (often non-technical). We’re looking for someone who can own the insight process, from understanding and scoping requirements, sourcing, prepping and analysing data, presenting to stakeholders and working through how the insight provided can inform decisions and improve our work.
The role is part of a small and busy Data & Insight Team and the post holder will be required to get stuck in on a range of activities that support and underpin our insight programme. This could be, working on marketing data selections, maintaining/developing our data warehouse, providing data protection support, or overseeing CRM processes. We’re looking for someone with a broad background in data and analysis, and who enjoys working within an environment with significant variety.
Internal and External Relationships:
Close working relationships within the Directorate, with fundraising colleagues (across Individual Giving, Philanthropy and Business Development) and with our Digital and Supporter Care teams.
Working on key BI projects outside across the wider organisation, with senior leaders across Finance, Programmes and Impact, Innovation and Influence.
Person Specification:
- Lead the analysis, reporting and business intelligence function, within the Data and Insight Team.
- Develop and maintain data assets that support key decisions.
- Forge and maintain strong working relationships with key leads across the Organisation, particularly within the Fundraising, Marketing and Communications Directorate.
- Partner with stakeholders to gather requirements, design solutions and deliver insight projects to agreed timescales.
- Interpret, summarise and communicate key insights and recommendations to stakeholders, and work with teams to drive change.
- Work with the Head of Data, Insight and Supporter Services to shape our future vision and strategy for insight and BI.
- Champion the use of data and evidence in organisational decision making.
- Work collaboratively and flexibly with the wider Data and Insight Team, to deliver a range of data services.
- Keep up to date with innovations in technology related to Insight and analysis (such as AI) and understand how this could help us with our work.
- Support the management of the tools and systems we use for data and insight activities, including our SQL-server based data warehousing solution, ETL processes and our conceptual data model.
Skills, Abilities and Competencies:
Essential
- Experience in developing and delivering data analysis and insight projects.
- Experienced working with stakeholders to scope and define briefs, that promote efficiency and maximise impact.
- A good communicator, who can convey technical information to a non-technical audience and is comfortable presenting information to range of audiences.
- A curious mindset and willingness to challenge the status quo to achieve positive outcomes.
- Expertise in the charity/non-profit sector, with particular experience analysing Fundraising data.
- A keen attention to detail and methodical approach.
- Technical proficiency in core analytical tools and modern platforms (e.g. SQL, SPSS, SSMS, Power BI)
- A working knowledge of data governance and data protection, including GDPR, PECR and fundraising regulations.
- A working knowledge of data warehousing concepts.
- A working knowledge of statistical analysis and techniques.
Desirable
- Experience with Power BI.
- Experience working with The Raiser’s Edge NXT, or a similar CRM software.
- Working knowledge of the wider Microsoft Power Platform.
- Experience working with SPSS or a similar data transformation tool.
- Experience working within the International Development sector.
Registered Charity
101 - 500
Our vision is for a world that works better for everyone. We believe where there’s action, there’s hope.
The client requests no contact from agencies or media sales.
Thank you!
Department: People, Culture and Leadership Hub (PCL) Hub
Contract type:12 month Fixed Term Contract or secondment
Salary Level: Circa £46,453 per annum
Location:Home Based (UK wide travel as required)
Reports To:Programme Manager
The fire and rescue sector is undergoing a major transformation in how it defines, develops and assures professional competence. This role sits at the heart of that change.
We are looking for a highly organised and motivated Competence Co‑ordinator to support delivery of the NFCC Competence Reform Programme—helping ensure that people across the sector have the right knowledge, skills and behaviours to keep communities safe.
About this role
Working closely with the NFCC Competence Programme Manager, you will play a critical role in coordinating and supporting the development of national competence frameworks, tools and guidance.
You will collaborate with NFCC Hubs, fire and rescue services, and subject matter experts to translate the NFCC Model of Competence into practical, consistent and high‑quality outputs that can be used across the sector.
This is a varied and hands‑on role combining programme coordination, stakeholder engagement and content development.
Key Responsibilities
Programme coordination & governance
- Support planning and delivery of the Competence Reform Programme
- Maintain programme documentation (plans, trackers, risk logs, action logs)
- Coordinate meetings, agendas, minutes and follow‑up actions
- Prepare reports and updates for boards, committees and governance groups
Competence framework development
- Support NFCC Hubs to design, test and refine competence frameworks
- Coordinate subject matter expert input and feedback processes
- Ensure frameworks align with the NFCC Model of Competence
- Maintain version control, development records and publication readiness
Training tools & guidance
- Contribute to the development of:
- Training materials
- Learning resources
- Implementation guidance
- Templates and toolkits
- Translate technical content into clear, practical guidance
- Support creation of slide decks, FAQs and facilitator notes
Stakeholder engagement & implementation
- Support engagement with fire and rescue services and national stakeholders
- Maintain accurate records of consultation and feedback
- Assist with communications, briefings and presentations
- Support implementation and adoption of competence frameworks
About you
You are a highly organised and collaborative individual with strong communication skills and experience supporting structured programmes or content development projects.
Essential experience
- Developing frameworks, guidance, training materials or similar products
- Working with subject matter experts to produce clear written outputs
- Managing documentation such as plans, trackers, logs or reports
- Supporting meetings, governance processes and stakeholder engagement
- Strong written and verbal communication skills
- Excellent organisational and IT skills (Microsoft Office and collaboration tools)
Desirable experience
- Learning & development, HR, organisational development or workforce planning
- Competence frameworks or professional standards development
- Programme or project delivery in complex environments
- Experience in the fire and rescue sector or other public/emergency services
- Knowledge of UK fire sector governance or national standards
Qualifications (desirable)
- CIPD Level 3 / 5 or equivalent experience
- Project or programme management qualification (e.g. PRINCE2, AgilePM)
What you’ll bring
- Attention to detail and ability to manage multiple priorities
- Confidence working with a wide range of stakeholders
- Analytical thinking and ability to synthesise complex information
- A commitment to equality, diversity and inclusion
- A proactive, collaborative and improvement‑focused mindset
If this sounds like the kind of opportunity that you would be interested in; please have a look at the Job Description and apply.
How to apply:
Please complete the application form via the ‘apply now’ button below. CV’s will NOT be accepted for this position.
Closing Date:31st July 2026
Interviews & Exercise:Week commencing 24 August 2026 (via Microsoft Teams)
NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.
NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.
NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.
Registered Charity
101 - 500
NFCC is an independent membership association and the professional voice of UK fire and rescue services.
The client requests no contact from agencies or media sales.