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TIC+, Gloucester (On-site)
£47,312 per year
If you are passionate about seeing the lives of children and young people transformed, come and join us at TIC+. We are looking for a Haad o
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Page 1 of 28
Gloucester, Gloucestershire (On-site)
£47,312 per year
Permanent, Full-time
Job description

About us

TIC+ is a charity established in 1993 serving Gloucestershire and surrounding areas. TIC+ reaches hundreds of children and young people every year as well as offering support & advice to parents & professionals. We work to ensure that every young person has easy, prompt, independent access to appropriate support according to their needs. We offer:

  • Counselling – online, remote ( video & phone) and face-to-face for children and young people
  • Anonymous online helpline for children and young people
  • Counselling support for young people with eating difficulties
  • Parent Support
  • Psycho-educational workshops for children, young people, parents & professionals

We strive to ensure young people, parents and families feel accepted, safe & valued, so that they can say what’s on their mind, and be really listened to without the fear of being judged. We work with young people to help them build resilience & give them strategies to cope with situations they might be facing. 

About the role

We are looking for a dynamic, talented and experienced leader to join our senior management team as Head of Clinical Operations. This role will develop our services, ensure they are managed effectively, drive quality throughout our clinical team, ensure clinical integrity and oversee service delivery budgets . You will  help to grow our services, ensure they are based on the latest evidence and research as well as making sure they are sustainable and cost effective.

As part of the senior leadership team you will work with colleagues to deliver agreed organisational goals and objectives and build strong, productive relationships with both internal and external stakeholders.

About you

You will be able to evidence a successful track record of at least two - three years managing and developing services and teams and staff teams, ideally (but not essentially) within a clinical setting to deliver successful outcomes.

Key attributes we are seeking include:​

  • Demonstrable track record of leading teams to deliver successful outcomes
  • Degree Level qualification in Business/HR (or significant leadership experience in a Business/HR/Clinical setting)
  • Knowledge of the importance of and experience of co-produced service development/improvements
  • Experience in service improvement and evidence-based improvement methodologies
  • Experience of managing services including workforce capacity planning and financial budget setting and forecasts.
  • Proven ability to develop and manage projects to a high standard and within an agreed budget
  • Experience of new service/business development
  • Experience of influencing others to engage in new ways of working
  • Expertise in the measurement of and communicating impact / outcomes to key stakeholders
  • Excellent staff management and supervision skills
  • Excellent verbal and written communication skills
  • Ability to form productive relationships with internal and external partners
  • Ability to problem solve and mobilise self and teams to respond to demand
  • Team player with a ‘can do’ attitude
  • Innovative and flexible

How to apply

We welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline. Please feel free to contact Director of Clinical Services, Judith Bell

An application form and equal opportunities monitoring form are included within the attachment. We look forward to receiving your completed documents by 9:00am on 9th September 2022. Details on where to send your completed application form can be found within the job pack. Interviews for shortlisted candidates will take place on Wednesday 21st September 2022. If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application.

Please note the successful candidate may be required to undergo an enhanced DBS check for this position.

We believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution. Treating people fairly is part of our values and at the core of our culture. As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity

Application resources
Application Instructions

Safer Recruitment
TIC+ is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. You will be interviewed and assessed against the criteria set out in the job description and person specification. All employment offers are made subject to the following checks

• satisfactory references
• right to work check
• satisfactory health check

The declaration section of the application form must be completed. TIC+ is an organisation that provides services for children young people and families and operates a Safer Recruitment Policy.

More about TIC+

At TIC+ we believe that every young person in need should have someone to talk to. We work with children and young people aged between 9 a... Read more

Posted on: 09 August 2022
Closing date: 08 September 2022 at 23:30
Tags: Christian,Governance

The client requests no contact from agencies or media sales.