At Ronald McDonald House Charities UK we build and run Houses that provide a ‘home away from home’ for families who have a sick child in hospital. To do this, we recognise the importance of having strong support in our House teams.

We are excited to be able to offer a position within our Finance, Data and Technology department at Ronald McDonald House Charities. We are looking for an IT Support Analyst who is self-motivated and able to work independently to support our operations. You will have a proven track record of working in IT Service Delivery and will be responsible for ensuring the highest level of IT Support across our UK estate, including our 12 Houses.

Working with the Systems and Technology Manager, you will strive to create a technology-focused environment, ensuring technology is used as an enabler for our internal teams, at a time of growth in the Charity when there is more focus on technology than ever before. You will act as first response through providing support by phone, email and our ticket management systems, and gather common problem information to reduce incidents. The role is field based and may require frequent travel within the UK.

The Candidate Pack will provide you with more information about the role, remuneration and how to apply. Closing date for applications is midnight on Sunday 7th March 2021.

We have an opportunity for a Head of Services to join us based in Birmingham. You will join us on a full-time permanent basis and receive a competitive salary of £45,000 - £52,000 per annum.

Servol Community Services is an established charity providing person-centred support to adults affected by and recovering from mental health conditions. Support is provided to people in accommodation that meets their needs, including residential 24 hour staffed services and semi supported accommodation.

The Head of Services post is a new role, working closely with the CEO, developing informed strategy and leading, managing and supporting staff within Servol’s diverse functions/services to deliver sustainable and successful outcomes. This role also requires strong, visible and influential leadership of Servol and to deputise for the CEO in their absence.

Key duties and responsibilities of our Head of Services include:

1. Managing the delivery of a range of services which meet the highest professional standards, in accordance with the organisation’s objectives and core values.
2.Manage, supervise, and develop staff and volunteers.
3. Act as a trusted advisor to the CEO, and extended management team.
4. Oversee the delivery of the IT services and operations, supported by efficient and fit for purpose processes demonstrating value for money.
5. Ensure effective facilities management and administration services are in place to enable the charity to fulfil economic and safe service delivery.
6. Ensure relevant statutory, regulatory, and professional standards are wholly achieved in relation to policies, processes, and procedures, particularly in respect of governance and employment legislation and IT functions.
7. Set and encourage high standards of performance and demonstrate a commitment to good practice and continual improvement in all areas of the organisation’s operations.
8. To manage and review contract rates to ensure competitiveness and maximize income generation.
9. Deputise for the CEO when necessary including attending meetings and preparing and presenting reports.
10. Pro-actively monitor and evaluate activities within Servol’s business through the development and delivery of effective cross service monitoring and evaluation, responding to issues and identify/follow up opportunities.
11. Secure/seek new business opportunities, develop, and write funding bids, and produce and lead on tender responses, and produce progress reports.
12. Develop business case funding/tender reports for funders, commissioners and the Board of Trustees.
13. Support the CEO strategic leadership role as an active member of the Senior Management Team, including being proactive in providing solutions to strategic issues with and for colleagues
14. To participate actively in strategic planning process in the following ways:
- Leading on/inputting to the planning and development of projects (both existing and new)
- Proactively alerting staff and trustees to potential opportunities and threats to the charity
15. Lead on the delivery of a sustainability plan.
16. Manage overall budgets for services across the organisation and produce reports related to these.
17. Ensure compliance with all relevant legislation.

Skills and experience required to become our Head of Services:

- Educated to Degree/NVQ L7 level or equivalent in Health and Social Care, Marketing & Communications, Advice and Guidance, Training or Business/Voluntary Sector Management
- Able to grasp corporate and functional business objectives
- Have worked in a multi locational role previously
- An working knowledge of the commissioning of services within the social care sector
- Previous senior operations management within a social care setting or at a junior level position is essential
- Managerial experience of agency/partnership working within the NHS/PCT or Strategic Level Contracts
- Ability to work with financial, budgetary and management controls
- Analytical skills, excellent attention to detail, political acumen and awareness of changing policy
- Proven experience of developing partnership and projects with public, voluntary and private sector organisations

If you feel that you have the skills and experience required to become our Head of Services, please click ‘apply’ today – we would love to hear from you.

Harris Hill is recruiting for a Director of Finance and Business for this Well-Established Charity based in Birmingham

The position: Reports directly to the CEO and part of the Senior Leadership Team

Direct Reports: 2 x finance admin and 1 x IT

Location: Birmingham (with option of remote working)

Hours: 4 or 5 days a week

FTE salary: 50,000pa to 55,000pa

Person Spec

* Qualified accountant (CCAB/CIMA/ACCA) - essential
* At least 5 years experience as an accountant
* At least 3 years senior leadership experience
* Experience in registered charity or health & social care (essential)
* At least 2 years experience of working at board level
* Proven track record of facilitating growth and development
* Proven track record of facilitating change and continuous improvement
* Proven track record of successfully implementing new IT systems
* Good understanding of IT systems including SAGE (or equivalent finance systems) and Salesforce (or equivalent CRM system)

Job purpose & Business

* Act as Company Secretary supporting trustees to ensure all legal and statutory compliance with Charitable Articles and Charity Commission requirements
* Oversight of all HR including recruitment, resource planning, pay & rewards, and Health and safety (with support from out-sourced HR support) and supporting and motivating staff team
* Oversight and continuous improvement of IT (and data) systems (with support from out-sourced IT support) to ensure efficient and effective workflow across the organisation
* As business manager lead on risk management and KPI dashboard reporting to trustees and deputise for CEO on internal matters as required

Job purpose & Finance

* You will provide Strategic Financial Leadership through strategic planning and robust reporting to ensure financially sustainability and facilitate growth of the organisation in order to maximise impact in line with charitable objectives
* Company secretary and oversight of HR, IT & H&S
* Financial oversight & leadership
* Provide robust financial information to inform and improve operational management and decision making to further the charities objectives
* Ensure financial sustainability of the charity and facilitate growth and development to further charitable aims
* Ensuring appropriate financial probity and controls in place
* Financial planning including budgeting and forecasting
* Financial reporting including monthly management accounts so Directors and Trustees understand the financial health of the organisation
* Financial compliance including with HMRC and Charity Commission
* Facilitating Finance Sub Committee of the board in coordination with Treasurer
* Support Chair of FSC in providing assurance to the Trustees in relation to financial strategy, performance and financial sustainability
* Effective management of financial risks as part of organisational approach to risk management
* Oversee and be responsible for the preparation and submission of all statutory
* Financial accounts and returns
* Ensure effective Payroll function and Pension scheme
* Effective procurement procedures to ensure services are best value for money

We are looking for an experienced and enthusiastic Procurement Manager to join our Procurement team, to specifically support the delivery of our multi-million pound Health and Social Care contract.

You will use your commercial focus and expertise to drive best practise in the project, category managing all aspects of spend from RfQs for tail-end to tendering for large project procurements.  You will find yourself constantly challenged to come up with innovative ways of thinking and working closely with stakeholders to lead on procurement strategy, driving value for money, strategic projects and managing the supply chain.

You will get involved in a huge variety of projects, from ICT equipment to Marketing and Events, and everything in-between – this means you’ll need to be dynamic and flexible and able to manage your own time well. You’ll also look after the management of KPIs and the development and delivery of a supply chain map for the team, and will ensure all administration is carried out in a timely manner.

This is an exciting role that the ideal applicant can really make their own and would suit someone who is a self-starter with energy and drive, and a good background of procurement.

Perks for working at The Trust:

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure the days between Christmas and New Year
• Fantastic Family leave! Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave. Receive 8 weeks full pay for paternity leave.
• Flexible working! Where operationally possible, you can work hours to fit in with, school hours or care arrangements for example and you can also work from home.
• Interest-free season ticket loans
• Benefits platform! Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
• In-house learning platform!Develop your skills for your career and your role
• The Trust will contribute 5%of your salary to the Trust Pension Scheme
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
• Generous life assurance cover (4 x annual salary)

We are looking for a person who is highly motivated and enthusiastic to support the Chief Executive, Chairperson and Boards of Trustees of Age UK Birmingham and Age UK Sandwell. You will undertake a range of administrative and secretarial duties for the organisations, as well as support the Chief Executive and Board to facilitate the general efficiency and governance of Age UK Birmingham and Age UK Sandwell.

You will administer HR activities and utilise and develop a range of systems to support efficient, high quality HR processes and practices across the organisations.

You will be able to demonstrate commitment to the values and mission statement of Age UK Birmingham and Age UK Sandwell, by providing the highest possible level of service to your internal customers.

Application forms must be completed fully; CV’s will not be accepted.

The deadline for applications is 12 noon on Friday 26th February 2021 

Interviews will be held on a date to be arrange, week commencing 8th March 2021

We’re recruiting a Volunteer Coordinator to join our team in Wolverhampton, leading on the development and management of the Good Shepherd’s volunteering and mentoring programme and corporate volunteer offer.

We have a great team of volunteers, fantastic links with the local community, and a service user volunteer programme already in place and want to expand and develop them as we grow as a charity.

You can be based from any of our UK Trust offices, not just the locations advertised.

The Prince’s Trust is seeking a talented and enthusiastic person to be our Safeguarding Training Manager. Passionate and knowledgeable about safeguarding children and young people with a proven track record in designing and developing engaging and insightful safeguarding training, you will be working with a range of stakeholders at the Trust to ensure everyone who works, volunteers or delivers our programmes knows how we safeguard and protect every child and young person we engage with.  

Sitting within the National Safeguarding Team and working closely with our colleagues in our Learning Team to deliver consistent, high-quality safeguarding training at scale, you will benefit from a range of benefits outlined below. 

We anticipate the role will need to provide support to colleagues based in delivery centres across the UK, so being able to commit to UK wide travel (when restrictions ease) and potential weekend work, is a must.

For more information, please go to the job description. To apply, click on apply now and you will be directed to our website.

We are expecting a high level of interest in this role, so would encourage you to include all of your relevant experience, alongside your motivation to help young people and interest in the Trust, in your supporting statement.

 

Why we need Safeguarding Training Managers:

Last year, we helped more than 70,000 young people, with three in four young people on our programmes, move into work, education or training. 

The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. Our job is to inspire and support young people, to help them reach their potential so that they can thrive and society can prosper.

We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us.

Perks for working at The Trust:

• Great holiday package! 30 days of annual leave entitlement, plus bank holidays. Office closure the days between Christmas and New Year
• Fantastic Family leave! Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave. Receive 8 weeks full pay for paternity leave.
• Flexible working! Where operationally possible, you can work hours to fit in with, school hours or care arrangements for example and you can also work from home.
• Interest-free season ticket loans
• Benefits platform! Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
• In-house learning platform! Develop your skills for your career and your role
• The Trust will contribute 5% of your salary to the Trust Pension Scheme
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
• Generous life assurance cover (4 x annual salary)

Here at The Prince's Trust, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective. More importantly, creating an environment where everyone, from any background, can be themselves and do the best work of their lives is the right thing to do.

We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT NOW (Network of Women), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBT Network). For more information, click here.

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 686 

Vacancy Reference Number:

HOHR/FS/UK-R1

Position title:

Head of Human Resources

Reports to:

Deputy CEO

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

And

Remotely

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

(Up to) £44,000.00 per annum (commensurate with experience)

Terms of Employment:

18-Months’ Fixed-Term Contract (with a 6-Month Probationary Period)

Application Process & Closing Date:

Send an up-to-date CV and supporting Covering Letter by Email by no later than Wednesday, 17th February 2021

Approx. Interview & Role Commencement Date(s):

Interviews: W/C 1st March 2021

Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold a Zoom Interview with Muslim Hands.

About Us:

Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office in Nottingham and a fundraising team in Whitechapel London; occasional travel between the two locations. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2025.

Role Overview:

Reporting directly to the Deputy CEO, this pivotal new role will drive culture change across the charity, ensuring our change programme is underpinned by a coherent, long-term and practical commitment to building all aspects of a modern, diverse, capable workforce. In this exciting and wide-ranging role, you will deliver our strategies.

This is an exceptional opportunity for a high calibre, big picture thinker with considerable experience of advising Chief Executives and Boards and whose experience combines both strategic and operational leadership ability.  You will be skilled in driving and embedding organisational effectiveness and cultural change in line with organisational strategies.  With a demonstrable track record of delivering strategic impact, your approach to leadership will embody five core leadership traits: academic, learning, adaptable, inclusive and trustworthy. 

Main Responsibilities:

• To act as the authoritative People Strategy adviser to Muslim Hands and, where necessary, supporting the CEO in engaging with Trustees and governance Committees on key People issues, risks and priorities.
• To be a powerful advocate for Muslim Hands ambitions for workforce development and capability (paid and unpaid) by creating a visible personal leadership presence in all aspects of workforce development and culture change.
• To devise and deliver a transformative and innovative people and cultural change strategy that aligns fully with our values and Muslim Hands Strategy and sets us apart as a great place to work.
• Be an active, effective and accountable member of the organisation, exhibiting strong leadership, leading by example.
• To establish the development of our organisational learning and development agenda.
• To formulate credible proposals on all strategic considerations for our people and organisational culture – with a particular focus on increasing our equality, diversity and inclusion at all levels across the charity.
• To coach the senior leadership team as necessary, ensuring expert support is put in place that drives high standards of leadership, talent development and employee engagement.
• To create and lead a People and Culture style Human Resources function that is recognised and valued as a centre of excellence in delivering our strategic goals and organisational development priorities, offering relevant expertise and, proactively sharing insights that add value.
• To ensure all contributions from the Human Resources team fully meets expectations including quality of People Policies, Talent acquisition, Compensation and Benefits. Employee Relations and support to Senior Leadership roles.
• To exhibit Muslim Hands core values.
• To deliver and lead a People Strategy focused on culture change and organisational development intervention which creates a progressive, agile, dynamic workplace experience and environment for the future which enhances employee engagement and wellbeing.
• To work with colleagues to identify the skills, knowledge, and capability and culture of Muslim Hands needs to deliver future plans.
• To implement new talent management and wider learning programmes at all levels which align with our ambition to be a ‘learning organisation’, engaging our people to fulfil their potential, perform better and want to stay longer.
• To keep under constant review the charity’s approach to pay, reward/recognition and benefits to ensure we attract, recognise and retain talented paid and unpaid colleagues who are committed to Muslim Hands mission.
• To lead a department that provides an effective business-focused employee relations approach.
• To lead the charity’s approach to performance management, focusing on inspiring, equipping, empowering and rewarding colleagues to meet and exceed expectations.
• To ensure that paid and unpaid colleagues have access to appropriate support to maintain their personal wellbeing and maximise their contribution.
• To ensure that all other people and volunteering policies and procedures are as robust and efficient as possible; are legally compliant, fit for purpose and take account of emerging external risk factors and support delivery of the Strategy.
• To use data proactively to improve our organisational performance and encourage business-focused decisions.
• To ensure meaningful people insight (including through regular Employee Opinion Surveys) is provided in order to assist the Chief Executive and SMT in decision making and planning.
• To keep up to date with relevant Government policy proposals and legislation, and the best practice of relevant organisations, ensuring that the charity complies with legislation and adopts prevailing best practice wherever feasible.
• To act as a professional role model that inspires, motivates and enthuses staff within the team and more widely across the charity, promoting a culture of learning, professionalism, collaboration and innovation, celebrating successes and encouraging ambition and achievement.
• To demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct.
• To support with Fundraising activities from time-to-time, committing to partake in fundraising activities and ensuring the availability of staff during our peak periods.
• To undertake any reasonable responsibilities as required by Line Manager.
• To promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices.

Note: This job description will change from time to time due to changes within the Organisation as well as the updating of procedures within your department.  If there is a major change to your role then a new job description will be produced.

About the Successful Candidate:

Essential:

• Ability to demonstrate current eligibility to work within the United Kingdom
• Must be able to either:

1. Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR
2. Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

• Uphold Muslim Hands’ Organisational Values
• Hold a relevant Postgraduate or Master’s degree in Human Resources Management or equivalent (Level 7) with proof of Suitable HR related experience
• 7+ years' experience in HR, with a minimum of 3 years' experience in team management / in a senior leadership role
• Expertise in Employee Relations, Employment Legislation, Policy and Procedure and the ability to recruit and train new staff and instil highest standards amongst new employees
• Thorough knowledge and understanding of current UK Employment Law
• Extremely confident communicator with the ability to easily build relationships, rapport and trust with all types of people at all levels of the organisation.
• Experience in leading a People Operations or Human Resources functions.
• Previous experience of leading operational change programmes within a HR environment
• Ability to work collaboratively with senior stakeholders and programme leads to deliver results on time, on budget and to high standards.
• Able to make connections across the organisation and provide support and challenge, working collaboratively across functions.

Desirable:

• Associate member (or higher) of the CIPD with evidence of continuous personal development
• Track record in developing and delivering HR/ People and Culture strategy and of advising HR managers and senior staff
• Previous experience of working closely with an Exec Board member, delivering clear communications on their behalf.
• Working knowledge and experience within a similar Role
• Working knowledge and experience of working within an International NGO

This is a very rewarding position for the right person. If you feel this is you please send your CV with a cover letter explaining why you feel you are suitable quoting the above reference number!!

Deadline for applications is Wednesday, 17th February 2021, however, we reserve the right to end the application procedure early should the right candidate be found. 

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

We are looking for a talented Content Manager to join our Marketing and Communications team. Working to the Head of Marketing and Communications, you will be responsible for creating marketing and communications content across all our channels to enhance engagement with our key audiences and stakeholders, ensure brand consistency, bring Youth Futures Foundation’s work to life and transform our influence and impact. 

You will be equally at ease with translating complex research into engaging, digestible copy as sensitively telling young people’s stories. Your copy will promote and amplify Youth Futures’ short-term and long-term objectives for our activities including grant giving, research and evaluation, partnerships and youth voice.

Strategy & Development Manager 

Full Time, 37.5 hours per week 

London, Birmingham or Manchester

£32,000 per annum (plus £3,000 London Weighting if applicable) 

Who We Are Looking For

This is an exciting time to be part of Strategy & Development at Ambition Institute and we are currently looking for a motivated and talented professional to join the team as a Strategy & Development Manager on a permanent contract.

The role is responsible for supporting the business development function so that Ambition thoughtfully evaluates and successfully pursues tender opportunities that are aligned to our strategy and mission, and are commercially viable, as well as efficiently and effectively supporting strategy development and implementation across the organisation. 

To be successful in this role you will support organisation-wide implementation of our current strategic plan; conduct market research and analyse data to present insights and make recommendations to the Strategy & Development team and Senior Leadership Team. You will need to effectively build, foster and maintain relationships with teams across the organisation, and work flexibly across the Business Development and Strategy Functions and take on and complete tasks when needed.

For this role we are looking for someone who can support and occasionally lead on the development of new bids, including bid writing, financial modelling, and stakeholder management, as well as support the monitoring, evaluation and reporting of business development opportunities, including pipeline reporting to the Board of Trustees and Committees.

The role can be based in either our London, Manchester and Birmingham office and will report to the Associate Director, Strategy & Development. The role does not have direct reports at this time but may do so in the future. 

Who are Ambition Institute? 

Ambition Institute has one purpose: to help educators serving children from disadvantaged backgrounds to keep getting better. With our new organisation, and more than ten years of collective experience in working with educators at all levels, we believe that exciting opportunities lie ahead. We are a graduate school for educators, and we apply academic rigour to our learning design, drawing on frontline insights from schools into what works in practice. Our programmes leverage the latest evidence from international experts, which means we think carefully about what is taught, how, and in what sequence. We work collaboratively to enable school improvement for the benefit of pupils, particularly those from disadvantaged backgrounds.

Our Offer 

We are happy to announce that we will be able to offer you: 

• Flexibility on how you work – agreed between you and your line manager 
• A competitive annual leave entitlement of 25 days, plus bank holidays 
• 2 additional annual leave days for 1 day booked during December over the festive period 
• A generous employer pension contribution of 11% (10% pension plus 1% NI rebate) 
• Competitive salary rates
• Access to an interest free season ticket and bike loans, as well as eyecare vouchers 
• An Employee Assistance Programme (EAP) which provides confidential support for employees on personal or work-related matters. 
• A robust learning and development offer that ensures your continuous professional development 

How to Apply 

All applications must be received by the closing date, midnight on Sunday, 14th March 2021. Interviews will be held in the week beginning 15th March 2021. 

To apply for this role, or any of our other vacancies or for any questions or queries please visit our website. 

Equality and diversity matter to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality. 

Join our dynamic team and you will be at the heart of delivering first class support to rare disease patients as part of an innovative third-sector Charity/NHS partnership.  Working from home and within NHS specialised multi-disciplinary clinics held in London and Birmingham, the successful candidate will assist our Patient Liaison Officer within our patient support team to provide information, support and advocacy services to those living with Bardet-Biedl Syndrome.  This exciting role offers excellent learning and development opportunities for anyone looking to work within health and social care.

This is a permanent, part-time position commencing at 20hrs per week.

The successful candidate will live within commuting distance of London and Birmingham

Multi-Channel (Online) Operations Manager

FULL TIME: 40 hours across 6 days
LOCATION: Cannock, Staffordshire
SALARY: £25k

Would you like your work to positively impact disabled children’s lives and the planet?

Our client provides access to the vital equipment disabled children and their families rely on, offering information and support through their team of dedicated healthcare professionals and sponsoring pioneering medical research into the causes of birth defects, they offer families a voice through their campaigns for change and, their recycling programme saves thousands of tonnes of waste from being sent to landfill or incinerated every year. Their mission, simply put, is to change lives and you could be a part of that change!

The Opportunity: In this new role, you will play a key part in their new and successful Online operation across 3 platforms, plus their click and collect function. Working over two sites in the Cannock area, you will help them grow and develop, to increase funding in support of their charitable aims.

Your key responsibilities will include:

- Identifying and managing commercial and operational opportunities to achieve KPIs eg. Refund management, goodwill, customer response times, customer review ratings.
- Recruiting, training, coaching, managing and inspiring the team.
- Managing returns and exchanges, as well as minimising delivery costs eg. postage and packaging.
- Resolving customer queries effectively and timely both verbally and in writing.
- Liaising effectively to ensure the availability of products.
- Creating and maintaining effective relationships with suppliers such as Hermes and Royal Mail.
- Measuring and improving productivity to meet operational tasks and targets.
- Acting to minimise any stock losses and adhering to all security procedures.
- Deputising in the absence of the Multi-Channel Manager as required.

What they are looking for: The organisation’s culture is based on a clear Mission, Vision and Values, teamed with a great attitude, which you will exemplify both personally and through your team.

As an experienced manager (ideally in retail and/or customer online sales service) and, using both your customer service and operational skills, you can ensure great service for their online customers and the efficient and effective delivery/distribution of products both across the business and to the customer.

You are commercially and financially minded; people orientated and have a desire to deliver operational excellence, putting the customer at the centre of everything by using your ‘problem solving’ and decisive approach.

Your communication skills are excellent and you are able to engage at all levels quickly and confidently.

You have high levels of competence in using various online features and reports, including the use of databases, with experience of analysing data and activity, interpreting, reporting and driving responsive actions.

You can demonstrate significant operational experience related to managing delivery/despatch and stock movement, ensuring stock availability in a multi-site operation.

You are also flexible in your approach to work to cover the days and hours required to meet needs of the business and have your own transport to travel to their sites as needed.

The Benefits: You will receive 30 days holiday, health cash plan membership, team member store discount and pension scheme membership…. and of course have the satisfaction of knowing that the worthwhile work you do is making a real difference!

The closing date for this position is Monday 15th March 2021

Ref: 97124

Are you an experienced fundraiser who is looking to join one of the world's foremost new music ensembles? Here at Eden Brown we are working with the Birmingham Contemporary Music Group to find them their next Head of Development! This is an incredible opportunity to join an organisation which provides contemporary music to Birmingham and the World.

As Head of Development you will be involved in strategically developing the fundraising programme which mainly focuses on public funding, charitable trusts as well as major and individual donors. You will be identifying and prospecting new donors as well as managing existing relationships with key stakeholders.
You will be working closely with the Artistic Director to develop projects for future fundraising plans and you will be a member of the Strategic Management Team. You will also be implementing a long term fundraising strategy and will be line managing the Development Co-ordinator and assisting In their professional development.

To apply for this role you must have a proven track record of writing successful bids within the Charity sector. Experience in researching and identifying funders is also key to this role. It is also important that you have a real passion for creativity and the arts. Working collaboratively and as part of a team is also a huge part of the Head of Development role!

If you are looking for a role where you are able to make a significant difference then this role really is for you! The role will be based in Birmingham. The Closing date is the 9th March with interviews scheduled in for the 15th March! For more information please call Laura Iliff on 01132207540 or email [email protected] .com

Eden Brown is committed to equality in the workplace and is an equal opportunity employer.

Associate Director, Strategy 

Full Time/ Part Time 37.5 hours per week 

London, Birmingham or Manchester

£56,000 per annum (plus £3,000 London Weighting if applicable) 

Who we are looking for 

We are looking for a motivated and experienced Strategy professional to join our Strategy & Development team in this exciting time as an Associate Director, Strategy.

The role is responsible for providing senior leadership of strategy development and implementation across the organisation, and for providing leadership in the business development function, especially with regards to senior oversight of financial modelling. 

The successful candidate will have a demonstrable track record of leading complex strategy formulation and bring experience of strategy development in a range of settings  to join the team in this senior position. You will be responsible for leading the organisation-wide process to develop its long-term strategy and launching two critical new cross-organisation projects. 

The Associate Director, Strategy can be based in our London, Manchester or Birmingham office and will report to the Interim Senior Director, Strategy & Development. This role does not currently have any direct reports but may do so in the future. 

Who are Ambition Institute? 

Ambition Institute has one purpose: to help educators serving children from disadvantaged backgrounds to keep getting better. With our new organisation, and more than ten years of collective experience in working with educators at all levels, we believe that exciting opportunities lie ahead. We are a graduate school for educators, and we apply academic rigour to our learning design, drawing on frontline insights from schools into what works in practice. Our programmes leverage the latest evidence from international experts, which means we think carefully about what is taught, how, and in what sequence. We work collaboratively to enable school improvement for the benefit of pupils, particularly those from disadvantaged backgrounds.

Our offer 

We are happy to announce that we will be able to offer you: 

• Flexibility on how you work – agreed between you and your line manager 

• A competitive annual leave entitlement of 25 days, plus bank holidays 

• 2 additional annual leave days for 1 day booked during December over the festive period 

• A generous employer pension contribution of 11% (10% pension plus 1% NI rebate) 

• Competitive salary rates

• Access to an interest free season ticket and bike loans, as well as eyecare vouchers 

• An Employee Assistance Programme (EAP) which provides confidential support for employees on personal or work-related matters. 

• A robust learning and development offer that ensures your continuous professional development 

How to apply 

All applications must be received by the closing date, midnight on Sunday, 28th March 2021. Interviews will be held on a rolling basis.

To apply for this role, or any of our other vacancies or for any questions or queries please visit our website. 

Equality and diversity matter to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality.