Head of key relationships jobs in London, greater london
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About GSG Impact
GSG Impact is a global network of National Partners working to build impact economies that mobilise capital for measurable social and environmental impact. Through its network spanning more than 48 countries, GSG Impact works with governments, investors, regulators, development finance institutions, and ecosystem actors to strengthen the enabling conditions for impact-oriented economies, where capital flows to create positive social and environmental outcomes.
Position Summary
The Head of Fundraising will lead GSG Impact’s fundraising function at a critical stage of organisational growth and income diversification. The role is responsible for delivering GSG Impact's fundraising strategy, supporting the achievement of annual income targets of approximately £3 million per year, converting strategic priorities into fundable propositions, and building the systems, processes, relationships, and team capabilities required to secure sustainable long-term funding.
Working closely with the Chief of Engagement and Strategic Partnerships, senior leadership, fundraising team, Trustees, and National Partners, the Head of Fundraising will oversee the development of a diversified funding portfolio and will be responsible for building and managing a robust fundraising pipeline, strengthening donor stewardship, improving cost recovery, and ensuring fundraising activity is aligned with organisational priorities and financial sustainability goals.
This role requires a proactive fundraiser who can originate opportunities, open senior relationships, develop compelling narratives, lead complex proposal processes, and create a culture of shared fundraising responsibility across the organization.
Key Responsibilities
Business development, Prospecting and Pipeline Conversion
Build and maintain a prioritized list of top institutional, philanthropic, bilateral, multilateral, DFI, corporate, and family-office, and high-net-worth prospects aligned with GSG Impact's strategic priorities.
Proactively identify, research, qualify, and cultivate new prospects, with a particular focus on funders aligned with impact economies, domestic capital mobilisation, climate adaptation and resilience, impact transparency, policy reform, investment vehicles, and emerging markets.
Develop and manage a rolling pipeline of high-quality funding opportunities, moving prospects from initial identification through cultivation, concept development, proposal submission, negotiation, and grant close in collaboration with programme staff and National Partners.
Translate GSG Impact’s strategy into compelling fundable propositions, including unrestricted/core support, restricted programme grants, regional funding, National Partner support, and special initiatives.
Personally lead the development and conversion of the highest-value opportunities, especially prospects requiring senior-level cultivation.
Identify and develop new revenue opportunities, strategic partnerships, and funding models that support GSG Impact's long-term sustainability and income diversification
Proposal Development and Grant Acquisition
Lead the development of high-quality funding proposals, concept notes, and donor engagement materials.
Ensure strategic alignment of all proposals with organisational priorities and donor interests.
Ensure all proposal budgets meet or exceed GSG Impact's cost-recovery targets
Set and ensure implementation of standards for proposal quality, narrative framing, and budget methodology across the fundraising team
Donor Management and Stewardship
Support the Chief of Engagement and Partnerships with relationship management of GSG Impact's most significant donors and strategic prospects
Lead the annual stewardship strategy, ensuring renewal and growth of key funding relationships
Oversee narrative and financial reporting, ensuring high quality, consistency, and timeliness
Functional Leadership
Manage the fundraising team, providing coaching, oversight, performance management, and professional development
Ensure compliance with Fundraising Regulator, GDPR, and relevant UK legislation
In collaboration with colleagues across the organisation monitor and update the information in CRM for fundraising contacts and other relevant information.
Implement strong financial tracking, reporting, and forecasting processes
Foster a culture of fundraising responsibility across GSG Impact teams
Innovation & Growth
Identify new funding opportunities and diversify income streams
Explore digital fundraising and emerging trends
Drive continuous improvement in fundraising performance, effectiveness and operational excellence.
External Representation
The Head of Fundraising plays a key role in relationship management with GSG Impact's most significant funders and prospects. They represent the organization at key sector events and convenings as delegated by the Chief of Engagement and Partnerships.
Qualifications
Demonstrable track record of originating new donor relationships and converting them into six- or seven-figure grants.
Experience in building prospect pipelines from a limited starting base.
Strong understanding of institutional philanthropy, bilateral and multilateral funding, DFIs, and/or impact investing funders.
Proven ability to develop fundable propositions from complex, technical, organisational strategies, including on policy, systems-change, market-building, or ecosystem-development initiatives
Experience working directly with CEOs, Boards, Trustees, or senior principals on donor cultivation.
Strong commercial discipline: pipeline management, probability weighting, forecasting, and cost recovery.
Ability to write or lead the development of high-quality proposals under tight timelines.
Competencies
Alignment with GSG Impact mission and values
Proven fundraising track record in international development, impact investment, philanthropy or social sector
Strategic thinking and fundraising planning
Senior donor relationship management
Team leadership and coaching
Strong written communication and proposal development
Budget and cost-recovery literacy
Collaborative working style
How to apply
Please send your CV and a covering letter of no more than two pages outlining how your skills and experience meet the essential criteria for this role.
The deadline for applications is 5pm on 22 June 2026.
We are committed to equality and diversity of opportunity and positively encourage applications from people of all backgrounds. All applicants will also be asked to complete a short equality and diversity monitoring form, which is held separately from your application and plays no part in shortlisting decisions.
The client requests no contact from agencies or media sales.
Duchenne UK works tirelessly to challenge barriers, deliver practical solutions, and speed up progress for families affected by Duchenne muscular dystrophy (DMD). The charity collaborate with leading researchers, clinicians, industry and charity partners to deliver hope and measurable progress for people living with DMD in the UK.
Founded by two mothers whose sons were diagnosed with DMD, the charity has raised more than £34 million to accelerate research, improve care and help transform outcomes for families affected by this life-limiting condition.
As the charity enters a new phase of growth, it is investing in the structures, stewardship and fundraising expertise needed to build on that success while preserving the entrepreneurial spirit and close community connections that have made it so successful.
A newly created role, the Head of Relationship Fundraising will lead a diverse portfolio spanning Family & Friends fundraising, community fundraising, mid-value and major donor relationships, charity partnerships and corporate fundraising opportunities. Reporting to the Director of Income Generation, you will inherit an established portfolio of supporters and partners while identifying new opportunities for growth across the Duchenne community and beyond.
A key focus will be Duchenne UK’s Family & Friends Funds programme, a nationwide network of more than 50 family-led funds. You will combine ambitious income generation with exceptional supporter care, building trusted relationships with families, supporters, partners and donors whose connection to DMD is often deeply personal.
Working closely with the Director of Income Generation, CEO and co-founder Emily Reuben OBE, co-founder Alex Johnson OBE, and wider senior leadership team, you will play a pivotal role in shaping the future direction of relationship fundraising and helping to build a more strategic and sustainable fundraising programme for the years ahead.
As Head of Relationship Fundraising, you will:
- Lead delivery of Duchenne UK’s relationship fundraising strategy, driving sustainable income growth across multiple income streams
- Develop and grow Family & Friends fundraising, community fundraising, mid-value, major donor, partnership and corporate fundraising opportunities
- Build and steward a pipeline of supporters and prospects, developing meaningful long-term relationships
- Develop the Family & Friends Funds programme, ensuring excellent and compassionate supporter experiences
- Develop supporter journeys, stewardship plans and relationship management processes that increase engagement and retention
- Strengthen fundraising systems, processes and ways of working to support future growth
- Operationally lead relationships with charity partners and key stakeholders
- Monitor fundraising performance, pipeline activity and KPIs
- Line manage the Community & Events Fundraiser and help shape the wider fundraising function’s future direction, structure and growth
Essential skills and experience:
- Significant experience in relationship fundraising, with a track record of delivering sustainable income growth
- Experience managing complex supporter or donor relationships in emotionally sensitive or values-led environments
- Experience working with high-value supporters or philanthropy audiences
- Experience developing community, peer-to-peer, high-value or partnership fundraising relationships
- Demonstrable success in achieving income targets and building fundraising pipelines
- Strong relationship management and influencing skills, with the ability to engage a wide range of stakeholders
- Experience developing supporter journeys and stewardship approaches that improve engagement and retention
- Strong financial awareness, including pipeline management and forecasting
- Excellent communication skills and experience using CRM systems effectively
- Exceptional emotional intelligence, empathy and a commitment to outstanding supporter care
- A proactive, entrepreneurial and solutions-focused approach
Desirable:
- Experience within a health, medical research or disability-related charity
- Experience of diagnosis-led, in-memory or bereavement-related fundraising
- Knowledge of fundraising regulation, GDPR and Gift Aid
- Experience using Salesforce
Employee benefits
- 25 days annual leave plus bank holidays (pro rata)
- Summer Fridays – half days on Fridays in July and August (pro rata)
- Team wellness day and team away day
- Employee Assistance Programme and wellbeing support
Application at this initial stage:
- Your CV, ensuring alignment with the person specification
- Answers to the two screening questions (click on Apply Now to answer these)
Suitable applicants will then be invited to an initial call and full support will be provided for formal application (CV and supporting statement).
About the role
The Head of Buildings & Facilities is responsible for the effective, safe and compliant management of The Passage’s buildings and for ensuring that Facilities support the charity’s residential services, day services and offices. The role ensures compliance with statutory, regulatory and organisational requirements, maintains high standards of safety and sustainability as well as delivering value for money.
The role also helps develop and implement our Asset Management Strategy, ensuring our building stock remains in good condition in the medium and long term.
The Head of Buildings & Facilities is supported by a small but experienced Facilities Management team and a number of external contractors.
Main duties
Strategic Asset Management
- Be a leading part of a team to develop and implement an Asset Management Strategy, including reporting on the condition of buildings, forward planning of major renovations and compliance works, making recommendations for investment planning and capital works programmes.
- Play a leading role in plans to acquire new property assets and to bring them into effective use.
- Ensure the work of the Facilities Management team dovetails with the requirements and regulatory requirements of our residential services.
- Implement and embed tools and systems to improve the efficiency and forward-planning of the team’s work.
Buildings and Facilities Management
- Manage the day-to-day operation of the Passage’s buildings ensuring they are safe, secure, accessible and fit for the services provided to our clients.
- Oversee the Facilities Management team to ensure the fabric and systems of all the charity’s buildings are maintained in line with statutory and regulatory standards.
- Work with the Facilities Management team to (i) oversee planned preventative maintenance and improvements to all of The Passage’s sites (ii) oversee and support the team to provide a quick, reliable response to maintenance and repair requests.
- Ensure colleagues and residents are engaged and informed in advance of any issues which may affect them, thereby minimising potential disruption.
Health and Safety
- Act as the lead and Responsible Person for Health & Safety (H&S) across the organisation including risk assessments, accurate and timely recording of health and safety issues, carrying out audits and investigations as necessary.
- Respond to any reported H&S risks, prioritising any reported risks with a significant potential for harm.
- Ensure The Passage is compliant with all relevant H&S statutory, regulatory and legislative requirements, including but not limited to: Fire safety; Gas, Electrical and Water safety; Asbestos management; RSH regulations.
- Formalise, develop and monitor the H&S framework and policies.
- Working with the Facilities Management team, ensure all work is carried out in full compliance with H&S requirements and best practice, whether that work is carried out by Passage staff or by third party contractors.
- Ensure robust record-keeping and compliance reporting to management and Board.
Relationship Management (Contractors and Suppliers)
- Ensure relationships with key services suppliers are well managed by the Facilities Management team. Work with the team to monitor the quality and timing of external contractors’ work and to address any shortcomings promptly.
- Ensure that all contracts for ongoing work and for one-off pieces of work are awarded in full accordance with The Passage’s procurement policy, ensuring best value for money and high-quality delivery.
- Together with the Facilities Management team, ensure contractors conduct themselves professionally and respectfully whilst attending any of the Passage’s locations and to ensure they follow our safeguarding policy at all times.
Teamwork and Line Management
- Line manage the Facilities Management Co-ordinator with an emphasis on supportive communication, skills development and progress towards personal objectives, including his line management of other members of the team.
- Develop positive relationships with all other teams at The Passage’s multiple sites and promote practices to reduce the need for repairs and replacements.
- Be a proactive and constructive member of The Passage’s Senior Management Group
Financial
- Develop and manage the Facilities Management budget, including capital spend, monitoring spending against budget and explaining variances.
- Support business planning through accurate forecasting and long-term planning of major financial spending.
- Ensure value for money and effective financial control across all areas of responsibility.
General Responsibilities
- Working with your Line Manager, develop your role to keep pace with The Passage’s plans and ambitions; participate in regular supervision and annual appraisal and to lead in identifying your own development and training needs.
- Represent The Passage in a professional manner at all times, carrying out your role to a high standard, and to always work in accordance with the aims, values and ethos of The Passage
- Make sure The Passage’s policies are followed within Buildings & Facilities Management, particularly those for Safeguarding, Health and Safety, Data Protection, anti-Harassment and Equality and Diversity.
- To participate in meetings, training and other events as required.
- Undertake any other duties which are commensurate with the role.
General Responsibilities
- Working with your Line Manager, develop your role to keep pace with The Passage’s plans and ambitions; participate in regular supervision and annual appraisal and to lead in identifying your own development and training needs.
- Represent The Passage in a professional manner at all times, carrying out your role to a high standard, and to always work in accordance with the aims, values and ethos of The Passage
- Make sure The Passage’s policies are followed within Buildings & Facilities Management, particularly those for Safeguarding, Health and Safety, Data Protection and Equality and Diversity.
- To participate in meetings, training and other events as required.
- Undertake any other duties that may be required which are commensurate with the role.
Desired Experience
- E1 – Proven experience in leading a complex Buildings and Facilities Management function, including effective management of external contractors.
- E2 – Experience of developing and/or implementing a buildings Asset Management Strategy.
- E3 – Experience of introducing a systematic approach to Facilities Management, covering Health & Safety, Regulatory compliance and Planned Preventative Maintenance.
- E4 – Experience of developing and getting the best from a small team.
- E5 – Experience of effectively managing budgets.
- E6 – Experience of playing leading role in major projects as well as day to day operations.
- E7 – Demonstrable experience of taking a long-term planning view at the same time as delivering on day-to-day priorities.
Desired Knowledge
- K1 – Strong understanding of Health and Safety and other legislative and regulatory requirements, ideally gained in an environment providing residential accommodation.
- K2 – Professionally recognised Health & Safety and/or Buildings and Facilities Management qualification (eg IWFM, NEBOSH, IOSH).
The client requests no contact from agencies or media sales.
About The Advocacy Project
We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people who are vulnerable because of their circumstance can understand their rights, make effective choices about their lives and voice their concerns.
Some of the ways we do this include:
· Advocacy services that make sure people can express their wishes when decisions are being made about their care or wellbeing
· User involvement projects that help organisations improve what they offer by listening to people who use their services
· Local Healthwatch services, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback
Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them.
About the role
The Advocacy Project vision is clear: everyone should have a voice. We work tirelessly to ensure that those who are often unheard or whose wishes are dismissed are heard and their rights upheld.
We believe passionately that everyone should have equal outcomes when accessing health and social care services, and we all live our values everyday showing up with kindness, strength, honesty and belief in the work we do. Our work makes a difference, but we need to reach more people and change more lives; can you be part of our journey?
You will be joining The Advocacy Project at a critical time as we enter the second year of our new strategy. Key to the success of the new strategy is developing a sustainable business model that moves us from a reliance on statutory income to a mixed portfolio of funding including trusts and foundations and paid for services. Focussing on growth we are looking to secure at least £250,000 new income annually while maintaining our current income levels, we aim to double our income by the end of our strategy in 2030.
As part of our senior leadership team, you will be agile and collaborative, a fundraising professional who has developed and delivered an income generation strategy and achieved income growth across multiple income streams, including developing commercial income streams, grants and statutory income. You will be hands on, getting stuck into applications, prospecting, communicating, and developing new income opportunities. Building strong relationships with staff, volunteers and service users, you will also have the ability to engage with stakeholders and build relationships externally. You will develop evidence-based and impact-led cases for support for various projects and must be able to unlock growth, develop new approaches and help communicate our impact.
You will build and lead a small, effective and positive fundraising team.
Key responsibilities
- Developing our income strategy to ensure we reach our financial and strategic goals.
- Chairing the Business development and fundraising committee
- Further developing trust and foundations pipeline, growing income and identifying new opportunities.
- Further develop our commercial income opportunities including training, consultancy and paid for services.
- Overseeing all tender submissions including building the pipeline and writing or commissioning tender writers.
- Working with the CEO and our comms officer to ensure our Comms and Income generation strategy are aligned.
- Recruiting and managing bid writers as required.
- Working with our Finance team to ensure all donations are collected and recorded correctly, holding budget responsibility for fundraising and cooms.
- Building our case for support, working closely with staff and service users to understand their lived experience.
- Representing The Advocacy Project with funders, commissioners and external partners
- Ensure the Board of Trustees are regularly updated on the progress of income generation and our comms engagement, using a transparent and consistent reporting framework.
- Embed a fundraising culture within The Advocacy Project.
About you
We’re looking for someone with a significant success and experience of impactful charitable fundraising across diverse income streams especially from trust and foundations.
You must be passionate about our work the role of advocacy and involving service users in design.
Essential
î Effective line management skills and ability to deliver alongside and through small team.
î Experience of developing trust and foundations pipelines, bid writing and evidenced success of winning significant funding.
î Experience of statutory services and tender submissions
î Experience of developing new income streams.
î Experience of delivering to targets, including a strong understanding of risk and how best to manage it
î Knowledge of fundraising regulations, GDPR, and best practices
Desirable
î Experience of working as a senior leader within a third sector, public sector, or voluntary organisation, including setting strategy and managing change
î Experience of designing and delivering commercial income streams including business to business and direct to consumer products
î Previous experience in an Advocacy/user voice organisation
î Previous experience of co production.
Skills
î Strong leadership and management skills
î Ability to work collaboratively and lead change effectively
î Be highly organised and self-motivated with a proven ability to work to tight deadlines
î Positive, creative, entrepreneurial, and solutions focused.
î Proactive, dynamic, able to work effectively independently.
î Ability to problem solve and think creatively
î Confident networker, with strong communication skills.
î Strong understanding of EDI principles and how to apply them in your work
Benefits of working for us
We’re committed to providing an empowering, flexible and supportive working environment for all our staff.
Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.
All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
We are a Disability Confident and Mindful Employer.
We help people speak up and make decisions about their health, wellbeing and social care.



The Head of Services and Partnerships - North of England role is for a bold and ambitious leader who can move at pace, think with precision, and deliver with intent. You will bring proven experience of leading complex health and social care services, driving transformation, and making key decisions with clarity and confidence.
As Head of Services and Partnerships, you will balance urgency with attention to detail, using insight, data, and strong judgement to shape high-quality, coordinated services. You will be accountable for shaping and delivering a high-impact regional plan that improves support, and outcomes for people living with and affected by MND.
This role demands resilience, credibility, and the ability to influence at senior levels while keeping a sharp focus on outcomes. We are looking for an experienced leader who brings ambition to deliver at this level and will ensure MND Association services are coordinated, high quality, equitable, personalised, and have lasting impact. This is an opportunity to make a long-lasting difference.
Key Responsibilities
- Support the effective delivery of a high-impact regional plan as Head of Services and Partnerships
- Embed the Integrated Support Model across services, enhancing the coordination of national and regional services
- Build strong partnerships with health, social care, and voluntary sectors
- Lead, support, and develop a high-performing regional team
- Build and maintain effective relationships with volunteers, health and social care, and sector partners
- Responsible for an annual regional budget of £750,000
- Drive service improvement using insight, data, and feedback
- Act as Designated Safeguarding Manager for the region
- Contribute to national strategy and leadership priorities
About You
- Excellent understanding of UK health and social care systems
- Significant experience leading service transformation and programme delivery
- Proven leadership including remote teams
- Experience building, influencing and managing senior stakeholder relationships
- Strong financial and operational management skills
- Knowledge of safeguarding, governance, and quality assurance
- Ability to design person-centred services using insight
- Experience of integrated service delivery models
- Experience influencing system-wide change
Further information about working for the MND Association and full job description is available in the attached Candidate Pack.
This is a home-based role with frequent travel requirements across the North of Engaland. Minimum 1 day per week and regular across region and travel to Northampton at least once a month. A lease car is available as part of benefits with this role.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
Salary: £65,000-£68,000 per year
Contract Type: Permanent
Location: UK (minimum 2 days per week in the London office)
Work Pattern: Full-time, 37.5 hours per week with the opportunity for flexible working hours
Reporting To: Chief Engagement Officer
HOW TO APPLY
Please submit an anonymised CV and covering letter (please remove any identifying details such as name, address, or photos) by midnight on 1st July via the Workable link.
In your covering letter, please demonstrate your motivations for applying for the role, how the position aligns with your career plans, and the experience (professional, voluntary, or lived) that makes you a strong fit for the role in line with our values and the criteria outlined in the job description.
We encourage candidates to ensure their responses reflect their own skills, experiences, and personal voice. If AI tools are used, candidates should also explain how and why they used them.
Please use see our AI guidance for Job Applicants.
INTERVIEW STAGES
The selection process will consist of three stages (dates will be confirmed with shortlisted candidates):
- First-round interview w/c 13th July
- Second-round interview w/c 20th July
Candidates will be asked to prepare a presentation (10–12 minutes maximum) on a major donor stewardship communications plan. Candidates should allocate no more than 3 hours to prepare this task.
- Final interview with the CEO w/c 27th July
ABOUT THE ROLE
Mission 44 exists to drive change and build a fairer, more inclusive future for young people around the world. As our work and partnerships continue to grow, so does our ambition to tell powerful stories that shine a light on the barriers young people face, champion solutions, and inspire meaningful action.
The Head of Major Donors will play a critical role in strengthening and stewarding Mission 44’s relationships with high-value donors, philanthropists, and strategic supporters.
This role will work alongside the Chief Engagement Officer to lead the development and delivery of a thoughtful, personalised and impactful Major Donors programme that deepens donor pipeline and engagement, increases contributions, strengthens long-term relationships, and inspires continued investment in Mission 44’s mission and impact.
The successful candidate will combine exceptional relationship management skills, a solid network of donors, strong project coordination and communications, with strategic thinking.
They will work closely across fundraising, communications, programmes and leadership teams to ensure donors experience meaningful engagement with Mission 44’s work, values and community.
Requirements
MAJOR DONOR CULTIVATION AND RELATIONSHIP MANAGEMENT (70%)
- Lead the organisation’s cultivation of new donors and deepening of the major donor pipeline.
- Personally lead the cultivation, solicitation and stewardship of major donors and prospects for six/seven-figure gifts.
- Lead the implementation of Mission 44’s global major donor stewardship strategy, ensuring all major donors feel engaged in and inspired.
- Manage and coordinate stewardship plans for high-value donors and philanthropic partners
- Build trusted, long-term relationships with major supporters through thoughtful and personalised engagement
- Develop tailored donor journeys that reflect supporter interests, motivations and impact priorities
- Identify opportunities to deepen donor engagement and increase long-term support
- Provide administrative support for the Global Growth Committee
- Work with Head of Engagement and Events to plan and deliver donor engagement opportunities at events, briefings, roundtables and programme visits to bring donors closer to our work
- Support leadership engagement with major donors and key stakeholders
- Coordinate donor experiences linked to Mission 44 campaigns, partnerships and strategic moments
- Help create meaningful opportunities for supporters to connect with Mission 44’s mission, young people and impact
DONOR COMMUNICATIONS AND IMPACT REPORTING (20%)
- Ensure donors receive timely, high-quality communication and reporting
- Coordinate the creation of bespoke donor updates, reports and impact communications
- Work collaboratively with programme and communications teams to translate impact into compelling donor narratives
- Work with the communications team to ensure stewardship materials are high quality, aligned to brand and reflective of Mission 44’s values
- Support the development of case studies, impact stories and donor-facing content
SYSTEMS MANAGEMENT AND COLLABORATION (10%)
- Maintain accurate donor records, engagement tracking and stewardship activity within CRM systems
- Monitor stewardship activity, timelines and reporting commitments
- Contribute to donor analysis, segmentation and fundraising insights
- Work closely with wider fundraising colleagues, communications and impact teams to deliver integrated supporter engagement
- Support senior leadership and ambassadors with donor preparation, briefing materials and relationship management
- Contribute to a collaborative, inclusive and high-performing fundraising culture
ABOUT YOU: SKILLS AND EXPERIENCE
ESSENTIAL
- Significant experience in major donor cultivation, stewardship, philanthropy or high-value relationship management
- Proven track record of managing relationships with high-net-worth individuals, philanthropists or strategic supporters
- Experience developing and delivering donor stewardship plans and engagement strategies
- Proven success in the direct solicitation and stewardship of six- and seven-figure philanthropic contributions.
- Excellent written and verbal communication skills
- Experience producing high-quality donor reports and communications
- Strong project management and organisational skills
- Experience working with CRM systems and donor databases
- Some travel, particularly to the US
- Ability to manage multiple priorities and stakeholders effectively
DESIRABLE
- Experience of major donor management at a global level
- Experience of Fundraising for a grant-making / campaigning organisation
- Experience with Principal Gifts processes
- Experience supporting fundraising campaigns or major gifts programmes
- Understanding of education equity, youth opportunity or systems change work
- Experience working within high-profile or fast-paced organisations
- Event management and donor engagement experience
PERSONAL QUALITIES
- Exceptional relationship-building and interpersonal skills
- Highly organised with strong attention to detail
- Emotionally intelligent and discreet
- Strategic and proactive thinker
- Strong collaboration and stakeholder management skills
- Ability to communicate impact in a compelling and authentic way
- Passion for equity, inclusion and social justice
- Commitment to Mission 44’s values and mission
- Resilient with demonstrated ability to work in a fast-paced environment.
Benefits
- Enjoy 28 days annual leave, plus a day for your birthday
- Use our cycle-to-work scheme and free gym access
- Save for retirement with our generous pension package
- We finish every Friday at noon in August
- Optional health insurance and acccess to an EAP
- Professional development budget of £1k
- Unlimited volunteering leave, as agreed with your manager
- Wellbeing allowance to spend in whatever way works for you
- Competitive parental leave package
Mission 44 is a charity launched by Lewis Hamilton to drive change so that every young person can thrive in school and access great careers in STEM.
The client requests no contact from agencies or media sales.
Are you a strategic leader who can bring clarity, direction and momentum during periods of change?
Great Ormond Street Hospital Charity is looking for a Head of Impact and Grant Communications to lead a critical function during an important transition year for the organisation. This up to 12-month maternity cover role will provide leadership and continuity as we begin delivering against our new organisational strategy—helping ensure our teams, priorities and ways of working remain aligned, focused and effective.
This is a senior leadership role that sits at the heart of how the charity understands, measures and communicates its impact. Working across impact measurement, evaluation and grant communications, you’ll help shape how we tell the story of the difference our funding makes for seriously ill children and their families—using evidence, insight and storytelling to support strategic decision-making, fundraising and organisational priorities.
We’re looking for someone who can confidently lead through complexity and change: someone who brings strong judgement, emotional intelligence and the ability to create clarity in evolving environments. This role requires a collaborative and supportive leader who can empower specialist teams, build strong relationships across the organisation and maintain momentum across a broad and varied portfolio of work.
You do not need to be a deep technical specialist across every area of impact measurement or grant communications. What matters most is your ability to lead high-performing teams, connect people around shared goals and ensure important work continues to move forward with confidence and focus.
This is a unique opportunity to help shape the foundations of a new strategic chapter for GOSH Charity—supporting work that ultimately helps give seriously ill children the best chance, and the best childhood, possible.
Salary
The salary for this role is £77,919 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Note – this position is up to a 12 month fixed term contract.
Key Responsibilities
- Lead the Impact and Grant Communications function during a year of strategic transition, ensuring teams remain focused, supported and aligned around organisational priorities.
- Provide leadership and oversight across impact measurement, evaluation and grant communications activity, ensuring high-quality delivery across the department.
- Support the development of strong foundations for the first year of the charity’s new strategy, helping shape processes, priorities and ways of working alongside the senior leadership team.
- Oversee how the charity measures, evaluates and communicates impact, ensuring evidence and insight are used effectively to inform decision-making and storytelling.
- Lead and support teams responsible for communicating the impact of grant funding across fundraising, communications and external audiences.
- Build strong relationships with senior colleagues, researchers, hospital partners, Trustees and external stakeholders, acting as a trusted and collaborative partner.
- Support strategic communications activity linked to major organisational priorities, including high-value funding cases, reporting and thought leadership.
- Use insight, evidence and evaluation to help identify opportunities, strengthen strategic thinking and support continuous improvement across the organisation.
- Provide leadership, coaching and support to managers and specialist teams, creating an environment where people feel empowered, informed and able to do their best work.
- Represent the directorate at senior meetings, committees and external events as required.
Skills, Knowledge and Expertise
- Leadership experience within a charity, healthcare, research, policy or related environment.
- Experience leading teams through periods of change, growth or organisational transition.
- Strong strategic thinking and prioritisation skills, with the ability to balance immediate delivery with longer-term organisational goals.
- Excellent relationship management and influencing skills, including experience working with senior stakeholders and partners.
- Experience communicating complex information clearly and effectively to a range of audiences.
- Experience leading or overseeing complex programmes, functions or cross-organisational projects.
- Ability to interpret and present insight, evidence and impact information in ways that are clear, engaging and accessible.
- Strong people leadership skills, with the ability to support, motivate and develop high-performing teams.
- A collaborative and thoughtful approach, with strong judgement and the ability to navigate ambiguity and change with confidence.
This is a high-impact leadership role at a pivotal moment for the organisation; an opportunity to help shape how GOSH Charity understands, measures and communicates its impact while supporting teams and stakeholders through an important year of strategic transition.
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
The client requests no contact from agencies or media sales.
Dignity in Dying and Compassion in Dying are partnering with Robertson Bell to recruit a Head of Finance on a permanent basis.
This is an exciting opportunity to join two sister organisations working at the centre of an important and evolving area of public policy and individual choice. Operating with a shared vision and strong collaborative culture, both organisations are committed to supporting people through high-quality information and support services, advocacy and campaigns.
Reporting to the Deputy CEO, the Head of Finance will play a key role in supporting the organisations’ ongoing work by providing integrity and efficiency across financial processes, systems, controls and reporting. This role offers the opportunity to join a collaborative and values-led organisation with a supportive leadership team, flexible hybrid working and the chance to contribute meaningfully within a small but highly impactful environment.
The role:
- Provide integrity and efficiency in the financial processes, systems, controls and reporting across both organisations.
- Prepare statutory annual accounts in accordance with Charity and Company law.
- Work with the Senior Management Team (SMT) to prepare, present and implement annual budgets.
- Monitor and manage financial performance including production of quarterly management accounts, finance reports and ongoing cash flow forecasts.
- Reconcile major balance sheet accounts and revenue reporting between systems.
- Oversee transactional input of income and expenditure transactions, and all payroll procedures.
- Support the Finance and Audit Sub Committees, preparing relevant papers and attending meetings.
- Work closely with auditors and maintain relationships with professional advisors, insurance brokers and bankers.
- Ensure compliance with all statutory reporting and filing requirements, including the Charity Commission and Companies House.
- Provide support and advice to the SMT on financial and relevant matters as they arise.
- Monitor and manage organisational funds on cash deposit platforms.
- Manage partial VAT exemption and VAT reporting requirements.
- Develop and implement financial systems and procedures to ensure best practice and adherence to applicable accounting standards.
- Identify opportunities to improve reporting, operational efficiency and financial processes.
- Line manage and support the development of the Finance Officer.
The organisations:
Dignity in Dying and Compassion in Dying share the aim of improve dying in the UK by putting people in charge of decisions about the end of their life. Dignity in Dying campaigns to change the law to allow the option of assisted dying for terminally ill, mentally competent adults in the UK. It is a not-for-profit membership organisation. Compassion in Dying is a registered charity which provides information and support to people to be in control of their end-of-life decisions, alongside gathering evidence to improve culture and policy.
Operating within a collaborative and supportive culture, this role offers the opportunity to work alongside committed and passionate colleagues within a flat organisational structure. The successful candidate will join a team that values initiative, accountability and strong working relationships, while offering the autonomy to take ownership of the finance function and contribute to future improvements.
Essential criteria:
- Qualified accountant (ACA, ACCA, CIMA or equivalent).
- Experience in a managerial finance role, ideally within a charity or not for profit organisation.
- Strong understanding of charity accounting and Charity SORP.
- Experience preparing management accounts, budgets, forecasts and statutory accounts.
- Strong understanding of financial controls, governance and compliance requirements.
- Experience supporting audit processes and working with external auditors.
- Knowledge of VAT reporting and partial VAT exemption.
- Ability to explain financial concepts to non-financial colleagues and managers.
- Self-starter with the ability to manage responsibility within a small team environment.
- Strong relationship-building skills with the ability to quickly establish credibility internally and externally.
If you are a qualified finance professional looking to join a collaborative and mission-led organisation where you can contribute both strategically and operationally, we would love to hear from you. Apply before the 7th June to be considered!
This role is based in London with hybrid working and an expectation of a minimum of two days per week in the office at Oxford Street.
Join an ambitious charity working with some of the UK’s biggest brands to help create a future without food allergy.
This is a rare opportunity for an ambitious and commercially minded partnerships leader to join a fast-paced, high-profile team at a pivotal moment of growth — leading exciting national partnerships, developing a passionate team and helping shape the future of Natasha's Foundation.
Founded following the high-profile and tragic death of Natasha Ednan-Laperouse from a food allergic reaction at just 15 years old, our mission is deeply personal, urgent and driven by a determination to create lasting change.
Already partnering with leading retailers, food brands and major businesses across the UK, we are looking for an experienced, relationship-driven Head of Corporate Partnerships to help grow and strengthen our high-profile partnership portfolio.
This is far more than a traditional charity partnerships role. You will join a dynamic, ambitious and fast-paced team working closely with nationally recognised brands, senior stakeholders and influential partners to deliver meaningful collaborations that drive income, awareness, engagement and long-term impact.
At Natasha’s Foundation, we are passionate, forward-thinking and hugely ambitious about what we want to achieve. We are building a high-performing fundraising and partnerships team that combines purpose with pace, creativity and commercial thinking. We are looking for someone who thrives in an entrepreneurial environment, enjoys building genuine relationships and is excited by the opportunity to help shape the future of one of the UK’s most important and fast-growing health charities.
Reporting to the Director of Corporate Partnerships and Fundraising, the Head of Corporate Partnerships will lead and support the development of strategic partnerships, manage and inspire a growing team, and help unlock exciting new opportunities across corporate fundraising, brand partnerships, sponsorship, cause-related marketing and employee engagement.
You will be confident engaging with senior decision-makers, passionate about creating innovative partnerships and motivated by being part of a charity with a bold vision for a future without food allergy.
The role is primarily remote with regular travel to meetings, events and monthly team days in London. Our partnerships and stakeholder relationships span the UK, with many key corporate contacts based across London, the Midlands and the North, making this an excellent opportunity for candidates who enjoy building relationships nationally and working with leading brands across multiple sectors.
The client requests no contact from agencies or media sales.
Charity People are delighted to be partnering with The Passage to recruit a Head of Development to join their senior management team.
The Passage is a leading London homelessness charity, supporting people experiencing or at risk of homelessness to transform their lives. Their vision is of a society where homelessness no longer exists and everyone has a place to call home. The Passage has built a reputation for high-quality services and impactful fundraising, with voluntary income exceeding £5m in recent years.
This is a rare opportunity to step into a strategic leadership role at a pivotal moment, shaping and growing a diverse high-value fundraising portfolio while leading and developing an ambitious team.
Head of Development
Employment status: Permanent
Working pattern: Full time
Salary: £56,960
Location: Office based (central London) with some flexible working from home
Benefits: 35 Days annual leave including bank holiday
About the Role
This is a key senior position, responsible for leading and growing The Passage's high-value income streams, including corporate partnerships, philanthropy (major donors), trusts & foundations, and commercial/trading activity.
Reporting to the Director of Income Generation and Communications, you'll lead a committed and talented team to deliver sustainable income growth, while ensuring first-class stewardship is provided across all touchpoints.
You'll play a central role in developing and delivering strategy, driving new business, and building long-term, high-value relationships with donors and partners. As part of the Senior Management Group, you'll also contribute to organisational leadership and strategic direction.
Key Responsibilities
- Lead and deliver a high-value income strategy across corporate, philanthropy, trusts and commercial streams
- Drive new business, identifying and securing six-figure+ partnerships and donations
- Personally manage a portfolio of major donors and senior corporate relationships
- Oversee and grow commercial and trading opportunities, ensuring strong performance and sustainability
- Lead, coach, and develop the Development team to achieve ambitious income targets
- Work collaboratively across teams to develop compelling propositions, proposals, and donor journeys
- Monitor performance, budgets, and pipelines to ensure delivery against KPIs and forecasts
- Represent The Passage externally, acting as an ambassador with senior stakeholders and partners
About You
We're looking for a strategic, relationship-driven leader with a strong track record in high-value fundraising and income generation.
You will bring:
- Proven success in developing and delivering high-value fundraising strategies
- A track record of securing £100k+ gifts and partnerships
- Experience leading and developing high-performing teams
- Strong expertise across corporate partnerships, major donors, and/or trusts
- Commercial awareness, with experience or interest in trading and income diversification
- Excellent relationship-building skills, with the confidence to engage senior stakeholders
- Strong planning, budgeting, and pipeline management skills
- A collaborative and values-driven leadership style
Most importantly, you'll be motivated by The Passage's mission and committed to driving income that creates lasting impact for people experiencing homelessness.
Why This Role?
This is an outstanding opportunity to shape the future of income generation at one of London's most respected homelessness charities.
You'll join at an exciting point of growth, with the autonomy to innovate, the support of a strong leadership team, and the chance to make a tangible difference through strategic, high-value fundraising.
Application Details
Closing date: Wednesday 17th June, 9:00am
Interviews: 25th/26th June
If this role inspires you, please send your latest CV to Kevin Croasdale at Charity People () and request a job application.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
This new role will be equally divided between Vineyard Churches UK & Ireland and Vineyard Global.
Vineyard Churches UK & Ireland (VCUKI) is a growing movement of churches, built on God’s transforming word, who worship God with passion, intimacy and expectation. We exist to participate in the advancement of the Kingdom of God through the work of local Vineyard churches that communicate the Gospel of Jesus Christ in word and practise.
The Vineyard movement is growing worldwide, with churches now established in countries on six continents. Increasingly, the Vineyard churches within a country are coming together to form national Associations of Vineyard Churches (AVCs), each led by its own national leadership.
Vineyard Global exists to bring together and strengthen those AVCs, and is itself an association. Through its Council, its Leaders, Leadership Team and Trustees, it also provides guidance and support to the Vineyard movement as it emerges, thrives and grows across the world.
The Role
Vineyard Churches UK & Ireland (VCUKI) and Vineyard Global are looking for a dedicated Head of Fundraising to join our team and help us expand our impact through effective fundraising initiatives.
This is a remote position for someone based in the UK, with the expectation to work at a VCUKI office two days a month. The role is full-time and reports to the VCUKI National Coordinator.
This is a new position that offers an exciting opportunity to grow, develop, and shape the fundraising strategy for our national movement. The Head of Fundraising will be responsible for creating and implementing a comprehensive fundraising strategy aimed at securing donations from major donors, trusts, foundations, and corporations.
The successful candidate will collaborate closely with Vineyard Churches UK and Ireland as well as Vineyard Global. They will work with movement leaders and Vineyard staff to maximise fundraising opportunities and establish long-term relationships with donors. The candidate should be a starter finisher as this is a new area of development for both VCUKI and Vineyard Global, and over time, it is anticipated that the post-holder will build a team to assist with key aspects of the role. We are looking for a graduate with a proven track record in fundraising within the nonprofit sector, especially someone who has successfully secured large donations and grants. If you're a self-motivated individual who thrives on networking and possesses the ability to influence and persuade a variety of stakeholders, we want to hear from you!
The interview date will provisionally be w/c 6th July 2026.
Please see the job description and person specification for more information.
To apply, please click the link.
Vineyard Churches UK and Ireland is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.
Occupational Requirement
As this role will require the successful applicant to promote the Christian values of the Vineyard church movement and provide individuals with Christian pastoral support, it is an Occupational Requirement that the successful candidate is a practicing Christian, who regularly attends Sunday church services and can agree with the VCUKI Statement of Faith and Ethos Statement.
The client requests no contact from agencies or media sales.
We are seeking an experienced and motivated Head of Adult Learning, Skills and Employment to join our Senior Management Team and lead one of our core service areas.
This is an exciting opportunity to oversee a wide-ranging, community-based service that supports local residents to develop skills, confidence and pathways into employment. Bringing together our Community Education & Training provision and Employment & Careers services, the role is responsible for ensuring a cohesive offer that supports hundreds of individuals each year from community learning through to work.
A core element of our provision is the delivery of high-quality adult learning, including functional skills (English, maths and ICT), ESOL, community wellbeing, family learning, pathways to employment and selected vocational courses. Our services are shaped by both community need and funding priorities and continue to evolve in response to local demand and emerging opportunities.
Employment support also forms an integral part of our wider offer, both through embedded progression support within Adult Education provision and through separately funded programmes for priority groups, including younger jobseekers (18–24) and older residents (50+). This requires a flexible and responsive approach to programme development, partnership working and service delivery.
Our current provision is primarily funded through Lambeth Adult Learning and the Greater London Authority, with a combined annual budget of approximately £750,000 per year. A significant focus of the role will be overseeing the successful delivery of these contracts and services, ensuring high-quality provision, strong performance and meaningful progression outcomes for residents.
We are looking for someone who brings:
- Experience in managing complex community-based programmes, including adult learning and/or employment support
- A proven track record of leading teams and delivering against funded contracts
- Strong organisational and project management skills
- Excellent communication and partnership-building skills
- A strategic but practical approach, with the ability to balance delivery with long-term service development
- A commitment to improving outcomes for local residents
Why join High Trees?
At High Trees, our staff are at the heart of everything we do. We are a supportive and collaborative organisation where people are encouraged to grow, develop and contribute to the wider direction of our work. Our benefits include a generous annual leave allowance, pension contributions, and access to employee support.
This role offers the opportunity to shape a key service area at an exciting point of development, working alongside a committed team to deliver meaningful outcomes for local residents. You will play a central role in strengthening pathways into employment and ensuring our services continue to respond to the needs of the community.
Due to the nature of our services and the importance of community-based delivery, this role is primarily office based and will suit someone who is passionate about working within community settings and building strong relationships with residents, partners and colleagues. While we are committed to supporting flexibility where possible, the majority of the role will be delivered in person across our services and community venues.
Connecting with people and communities to strengthen skills and build stronger voices.



The client requests no contact from agencies or media sales.
We are seeking a Head of Governance reporting into our Chief of staff and leading a team of four, comprising two Senior Governance Officers and two Governance Officers.
This is an exciting opportunity to join The National Lottery Community Fund in a pivotal leadership role, where you will be given the opportunity to shape and strengthen governance function and frameworks while providing expert support to executives, non-executives, and the Board.
As a trusted advisor to the Chair, you will play a pivotal role in ensuring robust governance, compliance, and assurance in line with our regulatory requirements. You will lead a skilled team delivering strategic governance oversight in a modern, agile way that supports the whole organisation.
Why Join Us?
This is a unique opportunity to shape governance at a senior level within a purpose-driven organisation. You will work alongside senior leaders and stakeholders, influence strategic direction, and lead meaningful improvements that make a lasting impact.
Key Responsibilities
- Lead and develop all areas of governance across the Fund, ensuring efficient, effective, and compliant practices.
- Provide strategic governance oversight, driving consistency and harmonisation across committees and decision-making forums.
- Act as a proactive and trusted advisor to the Chair of the Board.
- Oversee governance support for UK-wide and England-based decision-making bodies, simplifying and improving ways of working.
- Manage a complex cycle of governance meetings, ensuring excellence in delivery and decision-making support.
- Lead the appointment, induction, and development of non-executive members.
- Build and lead a high-performing governance team, fostering development, coaching, and continuous improvement.
- Work closely with the sponsor government department and lead governance improvement initiatives aligned to our One Fund ambition.
- Contribute strategically as part of the Directorate leadership team, supporting corporate planning and taking collective responsibility for staff.
About You
You are an experienced and influential governance leader with a track record of delivering strategic oversight and driving organisational improvement. You bring:
- Significant experience leading a governance function within a complex or public sector organisation.
- Proven ability to streamline processes and strengthen governance assurance.
- Experience providing strategic, proactive support to senior executives and Boards.
- Strong knowledge of relevant legislative frameworks (including the National Lottery Act and Public Sector Equality Duty).
- Expertise in delivering governance improvements through harmonisation and matrix working.
- A strong people leadership background, with experience coaching and developing high-performing teams.
- Excellent stakeholder management skills and a commitment to outstanding customer service.
Interview details:
- Date: Week Commencing 6 July 2026
- Format: Online
- Location: UK Wide
The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown.
For an informal discussion about the role, please contact the recruitment team
For any questions about the recruitment process, please email the recruitment team.
How to apply:
Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.
Essential Criteria
- Proven leadership experience of a governance function within a complex, regulated or public sector organisation.
- Demonstrable expertise in governance frameworks and compliance, with the ability to ensure adherence to statutory and regulatory requirements.
- Significant experience advising senior executives and Boards, including acting as a trusted and proactive strategic advisor.
- Strong track record of improving governance practices, including streamlining processes and driving consistency across committees or decision making bodies.
- In-depth knowledge of relevant legislation, including the National Lottery Act and Public Sector Equality Duty (or equivalent regulatory frameworks).
- Experience leading and developing high-performing teams, with a focus on coaching, mentoring, and building capability.
- Exceptional stakeholder management skills, with the ability to influence and build strong relationships across internal and external stakeholders, including government departments.
- Excellent organisational and operational skills, including managing complex governance cycles, delivering high quality outputs, and ensuring attention to detail and assurance.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At the National Garden Scheme a central office with a team of 13 is the hub for a wide range of activity involving hundreds of volunteers, thousands of garden owners and a large audience of beneficiary charities, suppliers, supporters and partners, as well as members of the public who want to visit gardens and engage with the charity.
The Head of Operations leads and manages County Support, a team of four who deliver the resources, information and support needed by our volunteer county organising teams who support the garden owners. The Head of Operations is key in ensuring that the volunteers feel valued and supported.
The right candidate will have experience of database management, ideally Microsoft Dynamics, so that they can update, interrogate and maintain our database and online portal through which garden owners register and manage their garden data. We are currently updating our IT system and there will be a need for change management to ensure that staff and volunteers are comfortable using the new system.
The successful applicant will thrive in a busy, hands-on and varied role and the key requirements are efficiency and excellent communication skills. This is a role for a meticulous, problem-solving people person.
The ethos of the organisation is rooted in generosity and kindness and the office is a warm and welcoming place to work.
Key responsibilities
Manage the county support team
- Lead and manage the county support team
- Manage smooth working relations between the county support team and other staff
- Lead the county support team in their day to day activities and relationships with county organising teams, garden owners, visitors and other stakeholders
To work closely with and manage liaison with county team volunteers
- To work with county organisers to maximise levels of service from head office
- To work with county organisers for smooth recruitment and succession for volunteer roles
To manage and deliver the annual data gathering and fulfilment operations
- To work with county support and county teams in annual gathering of garden data
- To ensure timely delivery of material to publisher
- To organise and deliver with county support the annual delivery of bulk orders to county teams
To manage key operational elements for the organisation
- To oversee the insurance of garden openings, including claims
To support the Chief Executive in the provision of HR to employees and volunteers
- To recruit, induct and train new members of staff as required
- To carry out performance reviews for some members of staff
- To manage welcome days at head office for new volunteers.
Other duties include:
- Attend national garden shows (e.g. Chelsea) and other events as required.
- Protect and enhance the organisation’s public reputation when speaking on its behalf.
Benefits:
- 28 days holiday (inclusive of public holidays), subsequent increases up to 33 days.
- Permanent, full time role, 35 hours a week – 9am to 5pm with one hour lunch break.
Person Specification
Skills
Essential/Desirable
Confident knowledge of Microsoft Office suite
E
Knowledge and experience of databases, preferably Microsoft Dynamics
D
Experience as an office administrator
D
Personal Skills
Efficiency and reliability
E
Excellent interpersonal skills
E
Excellent oral communication skills
E
Accuracy and attention to detail
E
Ability to prioritise and work to strict deadlines
E
Car owner and driver
E
The client requests no contact from agencies or media sales.
This role requires that you are resident and have the right to work in the UK.
About NEON
NEON is a not-for-profit organisation that exists to help social justice movements win. We build capacity and infrastructure to accelerate the transition to a new economy. We work across a wide range of progressive issues including climate, housing, healthcare and migration. Across our three hubs (movement building, communications and operations) we support a network of over 1000 movement organisations working towards political and social justice in the UK.
This role is anchored within NEON’s Comms Hub. Established 10 years ago, the Comms Hub is a powerful, effective, pillar of the UK’s progressive communications infrastructure. The Hub convenes, networks, and books progressive spokespeople into the media at scale (averaging 1,500-2,000 media bookings a year), produces clear, usable tested messaging guidance that cuts through, and trains comms professionals (around 500 people annually). Our team serves as a go-to resource for strategic comms advice and planning, and crisis-comms support for groups across the progressive movement. NEON’s Comms Hub is relied on by a wide-range of organisations: from grassroots campaigners to expert insiders. The Comms Hub has five programmes, and Digital will be the sixth programme.
Read more about the structure of the Comms Hub here, before applying.
Purpose of this role
The Head of Digital is an exciting new role at NEON. This role will be responsible for designing and running a flagship new digital programme, that will sit at the heart of NEON’s Communications Hub. The aim of the digital programme will be to help connect, strengthen and scale the UK’s progressive digital comms infrastructure.
Right now, progressive movements are losing the "air game" to far-right voices who are effectively using podcasts, social media, new media platforms and smart, aggressive, experimental digital strategies to dominate and shape national debates.
Working closely with our experienced Comms Hub team, and our trusted networks, this role is a unique opportunity to be part of building the digital comms networks, skills and strategies progressive movements need to take on the rising far right – and win.
At NEON, that would mean: convening and co-ordinating communities of digital comms experts, creators, editors and strategists; designing and delivering effective targeted digital skills training that will build capacity and confidence; supporting our 24/7 spokesperson and media booking team by setting up effective clipping and distribution programmes; and identifying opportunities to collaborate with our partners to run high-impact reactive digital strategies that shift the conversation.
What you’ll be doing:
The successful candidate will play an active role in shaping the strategy and focus of this programme, as well as the sequencing of the roll out of key workstreams. However, this role is likely to be anchored around the following key responsibilities. In this role, you will:
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Lead the strategy development and delivery of the new digital comms programme, alongside the Co-Directors of the Comms Hub.
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Set up and manage a supportive, reactive social media unit within our existing Spokesperson Network, with the support of our Media and Messaging teams. This unit will clip interviews and create original content for our established network of spokespeople, and help to secure bookings in new digital-first media outlets.
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Work closely with the whole Comms Hub team, to design and convene a powerful co-ordinated network of progressive creators and influencers. Built from our existing spokesperson pool, as well as new networks, members of this digital creator network will be individuals with the backing of social movements and the reach, potential and positioning to shape the national debate. Together with the Heads of Messaging, Training and Media, you will help to provide this network with hands-on training and strategy support, evidence-based messaging, and traditional and new media booking opportunities.
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Design and oversee a strategic, effective suite of digital training offers, designed to upskill influential progressive spokespeople, movements and groups, at scale. This will include shaping our existing training programmes, as well as designing and developing new offers. This could include: a half-day follow-up to our flagship 3-day spokesperson training, a one-day digital strategy training for comms teams within our networks, and shaping our bespoke, issue-specific and crisis-focused trainings to support groups dealing with online-hate or abuse. This workstream will be supported by our Head of Training, relevant Comms Hub team members and delivered with the support of external consultant trainers.
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Identify opportunities to trial and run effective digital ‘experiments’ with partners and movement groups within the Comms Hub. For example, this could look like collaborating with a network of migrants-rights groups to create co-ordinated digital content to push-back against a far-right attack at a moment of ‘whirlwind’. Or spotting an opportunity to work with the Head of Messaging to trial a new AI-driven platform to A/B test messaging in targeted ads during a movement campaign on wealth taxes.
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Set up a network of consultants to support and deliver the core programme workstreams including: freelance videographers, editors, digital strategists and trainers.
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Provide on-going 1:1 support to our spokespeople and allied organisations, particularly during moments of crisis and ‘whirl-wind’.
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Provide regular insights to our partners on the digital trends shaping public opinion and national discourse.
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Play an active role in the wider Comms Hub strategy and day-to-day operations, including attending our weekly strategy meetings, feeding into key messaging and narrative development projects, and supporting delivery across the hub.
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Oversee and the digital programme’s finances and budget on a month-to-month basis, and the programmes’ Fundraising Strategy, with the support of the Co-Directors of Comms and the Head of Fundraising.
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Play an active part in the wider NEON team, contributing to organisation-wide plans.
Who you are:
You will be someone with:
-
5–10 years’ experience in digital comms, including developing and deploying a strategy for multi-year multi-project programmes of work
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A track record of creating innovative, high-impact digital campaigns and content that push forward a progressive agenda
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Hands-on experience of creating shareable and persuasive video and digital content, campaigns and strategies that cut through, reache new audiences at scale, mobilise movements and persuade new audiences of progressive ideas
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A strong understanding of digital media, and a natural enthusiasm for tracking and responding to new trends in a fast-changing digital media landscape
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Someone who enjoys piloting new approaches, experimenting with new techniques and quickly jumping on opportunities to tell compelling progressive stories online.
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Experience developing the tone, positioning and personal brand of an organisation, spokesperson or individual online.
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A strong understanding of the news agenda – you’ll enjoy being plugged in to how online conversations are changing, and be able to quickly jump on opportunities to tell a compelling alternative progressive story.
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Experience collaborating with creators, influencers, and a range of partners to deliver creative, hard-hitting campaigns, grow reach, drive action and really change minds
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A strong understanding of different audience types, and experience adapting messaging and using digital testing methods to assess impact and improve performance.
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Experience designing and running effective, inclusive training for diverse groups of people, with the ability to help others land powerful, shareable content too.
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Politically aware and motivated by progressive causes, with a commitment to centring anti-oppression in your work and helping ensure people — especially those from marginalised backgrounds — stay safe online and get their voices heard.
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Excellent team-working and relationship-building skills, with experience building networks, making connections and working across differences.
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Experience of fundraising, including building and maintaining funder relationships and making a compelling case for projects to a range of stakeholders.
We know that people from certain backgrounds and identities are often excluded in progressive movements and we’re committed to doing what we can to correct this.
So:
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We particularly welcome applications from marginalised groups, especially people of colour and other ethnic minorities, people who identify as LGBTQIA, Disabled people and those who identify as working class or have done so in the past.
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We know the work goes way beyond "diversity", it's about making the space inclusive too. So we are continuously working on that at NEON. So far this includes tangible things like a flexible work policy so people have genuine flexibility around where and when they work and a 28 hour week as standard; a gender-neutral parenting/leave policy, an anti-oppression strategy which is held at senior level given how important it is to the organisation. It also includes the day-to-day work of creating psychological safety for everyone at NEON and celebrating the wisdom of black, indigenous, queer, Disabled and other cultures in the way we work and behave
There are no formal education requirements for this role. As long as you can show us you have the skills we don’t mind where you got them from! Also important to us is your potential to learn and grow in the role so even if you don’t have 100% of the skills listed we want to hear from you.
Dates:
Application deadline: 28th June 2026, 11.59pm
Interview dates: First round of interviews: 8th & 9th July 2026, second round of interviews: 14th July 2026
Please visit our website for more details and to apply.
The client requests no contact from agencies or media sales.