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About the team
The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by two Directors of Philanthropy and Partnerships.
The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters.
Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.
You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
About this role
The Head of Engagement is a strategically significant and high-impact role within the Philanthropy team, responsible for leading and developing Impetus’ engagement programme across both volunteering and pro bono support.
At Impetus, volunteering refers to opportunities for employees of our donor firms to engage directly with the young people supported by our portfolio partners, helping to inspire, motivate and broaden horizons through meaningful interactions.
Pro bono support is a core element of our capacity-building approach and a key way in which we strengthen the organisations we back. It involves skilled volunteers and partners contributing professional expertise to address strategic challenges and opportunities within our charity portfolio, helping to build capability, resilience and long-term impact.
The Head of Engagement will shape the strategic direction and lead the delivery of a high-quality programme of volunteering and skilled pro bono support, creating meaningful outcomes for portfolio partners while delivering engaging and rewarding experiences for supporters. The postholder will ensure that engagement opportunities align with Impetus’ investment priorities and organisational objectives, respond to donor interests, and maximise impact for the young people and charities we serve.
The role combines strategic leadership, relationship management, programme innovation and operational oversight. Working closely with colleagues across Philanthropy and Investment, and engaging regularly with Public Affairs and senior leaders, the Head of Engagement will build, steward and deepen relationships with a wide network of corporate partners, major donors, and highly skilled volunteers.
The postholder will also lead and develop the Engagement team, comprising the Engagement Manager and Engagement Officer, fostering a collaborative, inclusive and high-performing culture that enables exceptional delivery, continuous improvement and professional growth.
As a key member of the Philanthropy leadership team, the Head of Engagement will play a central role in expanding and strengthening Impetus' supporter network, developing innovative opportunities for supporters to contribute their time and expertise, and ensuring our volunteering and pro bono programmes continue to evolve in response to the changing needs of young people, charities and partners.
This is an exciting opportunity to shape and grow a critical area of Impetus’ work, harnessing the expertise, networks and commitment of supporters to help more young people from disadvantaged backgrounds succeed in school, work and life.
Key responsibilities
Strategy and Leadership
- Develop and deliver the engagement strategy and operational plan for the pro bono and volunteering functions
- Set and monitor KPIs, targets and budgets for engagement activity in line with organisational frameworks, securing approval from senior leadership where appropriate
- Lead the continued growth and development of volunteering and pro bono activity in alignment with organisational strategy and portfolio partner needs
- Work collaboratively with senior colleagues across Philanthropy and Investment to align engagement opportunities with organisational priorities
- Lead prospecting for the pro bono function, understanding the needs of our Investment Team and portfolio partners, identifying gaps in supporter skills and expertise and onboarding new organisations and specialisms
- As the organisational lead for volunteering and pro bono engagement, advise senior leadership on engagement trends, sharing insights, learning and volunteering best practice internally and externally
- Lead, develop and coach the Engagement Team, creating a collaborative, inclusive and high-performing culture and ensuring clear objectives, development opportunities and succession planning
- Provide guidance, support and oversight of delivery to the Engagement Team, line managing the Engagement Manager and supporting the development of the Engagement Officer
Volunteering programme
- Lead the strategic development and continuous improvement of a high-quality volunteering programme, ensuring it delivers value for portfolio partners, corporate and donor partners and young people.
- Oversee programme quality and effectiveness across all volunteering activities.
- Build capability and strong relationships with portfolio organisations to support the design and delivery of high-quality volunteering opportunities
- Monitor participation, impact and quality across the volunteering programme, using data and feedback to drive improvements.
- Work closely with account managers in the Philanthropy and Partnerships team to drive and steward donor engagement.
- Develop new models of volunteering in collaboration with the Engagement Team, including governance and trustee pathways, skills-based workshops and intensive challenge clinics.
Pro Bono programme
- Lead the development of the organisation’s pro bono programme and oversee the delivery of activities, ensuring high-quality support for portfolio partners.
- Set annual pro bono targets (including project value, number of projects, and supporter engagement) and lead the team to deliver on these
- Oversee the maintenance of a strong pipeline of projects from portfolio partners and supporters that meet the needs of portfolio partners.
- Source and cultivate new pro bono supporters, including companies and highly skilled individual professionals.
- Oversee and contribute to business development activity including prospect research, outreach, relationship building and partnership development.
- Steward existing strategic supporter relationships and create compelling supporter journeys that communicate impact and strengthen long-term engagement.
- Work closely with the Investment Team to identify, scope and prioritise pro bono projects, and work with the team to improve quality and impact in project delivery.
- Ensure an effective team approach to project identification, prioritisation and matching across the programme.
- For select high-priority projects, directly match portfolio partner needs with appropriate supporters, ensuring an effective and high-quality project experience, with support from the Engagement Manager.
- Support select high-priority project kick-off meetings and maintain oversight of project delivery, stakeholder management and follow-up processes.
- Ensure appropriate evaluation processes are in place to capture project impact, supporter feedback and learning.
- Own quality assurance, review programme outcomes and impact data to drive continuous improvement
- Collaborate with the Events team to design and run relevant supporter engagement events.
Relationship Management and Donor Engagement
- Develop and maintain strong relationships with both new and existing corporate partners, major donors, volunteers, pro bono supporters and charity / sector stakeholders.
- Lead strategic account management of donors and supporters.
- Act as a key Account Manager for strategic engagement partnerships, notably the most high-value Pro Bono relationships.
- Work closely with account managers and senior stakeholders to maximise supporter engagement and long-term partnership opportunities.
- Contribute to the creation of compelling communications and marketing materials that demonstrate the value and impact of engagement activity.
- Represent Impetus externally at meetings, events and networking opportunities building effective and inclusive partnerships.
Operations, Systems and Reporting
- Oversee the effective administration and operational delivery of the engagement function.
- Ensure accurate data management and reporting through Salesforce and related systems by the Engagement team.
- Maintain oversight of engagement pipelines, financial tracking and programme reporting.
- Lead quarterly reviews and reporting processes through the analysis and presentation of engagement data.
- Develop and improve systems, processes and operational efficiency across the engagement function.
- Ensure all activities comply with organisational policies, procedures and best practice.
Cross-Organisational Working
- Form part of the Philanthropy and Partnerships Leads group to lead and drive performance against fundraising targets and strategy.
- Collaborate closely with the Investment Team to identify opportunities for volunteering and pro bono support, especially driving innovation for both programmes.
- Build strong internal relationships to ensure engagement activity is coordinated and effectively communicated across teams.
- Attend and support Impetus events where required.
- Represent the Philanthropy team on internal projects, working groups and committees.
- Support wider team priorities and contribute to a collaborative and inclusive working culture.
Person specification
Essential
- Excellent relationship management skills with experience across a range of sectors, and track record working productively with senior stakeholders in corporate and charity organisations, including internally.
- Strong business development skills, with experience identifying and developing new relationships, partnerships, and engagement opportunities.
- Experience translating strategic priorities into operational plans, objectives and delivery.
- Strong project and programme management skills, including managing multiple priorities, budgets, timelines and stakeholders.
- Experience and understanding of how to design and implement inclusive, accessible and engaging experiences for a range of audiences, including young people and corporate supporters.
- Experience managing line reports or leading teams including coaching, supporting and enabling others to deliver high-quality outcomes.
- Strong analytical and organisational skills.
- Ability to identify opportunities, solve complex problems and contribute innovative and creative ideas.
- Excellent written and verbal communication skills.
- Ability to influence and build credibility with senior audiences internally and externally through clear, confident and evidence led communication.
- A collaborative and flexible working style with the ability to work cross-functionally.
- Commitment to the mission and values of Impetus.
- A strong commitment to equality, diversity and inclusion.
- Experience working in, or closely with, the charity, youth, education or employment sectors.
Desirable
- In depth understanding of the corporate donor and philanthropy landscape.
- Experience in corporate fundraising or donor engagement, in particular with the financial services and investment sectors.
- Significant experience overseeing either a large corporate volunteering programme or a pro bono programme (e.g. 50+ projects).
- Experience working with Salesforce.
- Expertise in evaluation or impact measurement.
- In-depth understanding of the education and/or youth employment sectors in the UK.
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button.
You will need to:
- Complete the online form (including the equal opportunities monitoring form).
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is Sunday 20th September 2026, 11:59pm.
Interviews:
1st Interviews will take place on w/c 28th September 2026.
2nd Interviews will take place on w/c 5th October 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

The client requests no contact from agencies or media sales.
We are looking for a Supporter Experience Officer to deliver an exceptional experience to all supporters across the organisation, by implementing a diverse range of personalised communication journeys across a range of channels and audiences to retain support and increase engagement with Battersea.
The ideal candidate will:
- have proven experience in planning, delivering and evaluating direct marketing campaigns across multiple channels, with strong knowledge of direct marketing principles.
- be highly organised and detail-oriented, able to manage multiple complex projects, competing priorities and tight deadlines while maintaining high-quality work with minimal supervision.
- have excellent relationship-management and communication skills, with experience working collaboratively with internal teams and external suppliers, developing clear campaign briefs and effectively communicating objectives, messaging and requirements.
- be proactive and solutions-focused, with strong problem-solving and decision-making skills and a track record of successfully introducing new and improved ways of working.
- be accountable for achieving results and managing income and expenditure within their remit, with strong reporting and analytical skills. They will have excellent written English, strong numerical ability and advanced IT/MS Office skills.
- be an excellent communicator and influencer, able to present, negotiate, build credibility and develop positive relationships with a wide range of stakeholders. They will also demonstrate empathy and resilience when handling sensitive issues and be comfortable working effectively in a changing, high-pressure environment.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: Tuesday 15th September 2026, 11.59pm
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s):
First round (Online, via MS Teams) - Thursday 24th and Friday 25th September 2026
Second round (In person) - Week commencing 5th October 2026
For more information about the role, please download our Recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This fixed term role will provide cover with the current position-holder is on secondment with another team. Within the Individual Giving team, the Fundraising Manager will have responsibility for the planning and delivery of activities that recruit new supporters and generate income. You will manage our supporter recruitment programme, ensuring we meet our targets, and promoting investment strategies to cost-effectively and sustainably grow our supporter base. You will focus on the delivery of existing offline communication channels, as well as the development of new products, channels and audiences with a future-focused outlook on fundraising and recruitment. Over the next 12 months the new initiatives we plan to launch include a value exchange lead generation programme, improvements to our welcome journeys including the introduction of telemarketing, and potentially a lottery scheme. Working closely with the other Fundraising Managers (especially the Digital Fundraising Manager), you will also ensure that new recruits go on to become loyal supporters, taking the lead on some projects and contributing to others, and will help to feed the pipeline of legacy pledges. You will help to improve the experience for our supporters and maximise their potential for giving. You will also work closely with the Digital Team to ensure thoughtful integration of acquisition activities to optimise spending and ensure a seamless experience for new supporters across channels.
About you
Experience / Qualifications: • Degree qualification in or c.5 years’ experience of individual giving fundraising, marketing, communications or related discipline. • Experience delivering marketing / fundraising for a charity, ideally in international development • Experience managing or leading others – ie line management or project management • Experience managing external suppliers and agency relationships Behaviours / Personal Attributes: • Highly motivated and target-driven, an enthusiastic self-starter • Collaborative and able to work across multiple teams • Excellent relationship-builder • Resilient and adaptable under pressure, capable of balancing multiple priorities simultaneously • Creative, innovative and ambitious, and able to inspire that in others
Preferred / Desirable:
• Experience with a variety of fundraising channels, products and platforms – with a particular focus on supporter acquisition • Knowledge of the legal and compliance frameworks for charity fundraising and marketing including, but not limited to the Fundraising Regulator, Privacy and Data Protection legislation. • Passion for the charity sector, ideally in international development Skills, Abilities and Competencies:
To be successful in the role, the ideal candidate will be able to demonstrate:
Technical / Functional Skills:
• Ability to design and deliver fundraising strategies and campaigns
• Strong data analysis and reporting skills
• Familiarity with fundraising CRM software
• Budgeting and financial management for fundraising activities
Soft Skills / Competencies:
• Excellent written and verbal communication for donor engagement and presentations
• Leadership skills for managing individuals within fundraising team
• Relationship and stakeholder management
• Excellent organisational, time management and project management skills
A friendly and supportive culture, working with values driven and highly engaged colleagues, work life balance and flexible working . In the UK, our open plan offices are located in the centre of Rugby and near to Rugby train station, but we also offer free parking.
• Full-time roles are contracted at 35 hours per week.
• It is our normal practice to operate a hybrid working policy, where flexible working hours are enabled as well as remote working.
Practical Action exists to change the systems that keep people in poverty and vulnerable to the impacts of climate change, nature loss and pollution.
The client requests no contact from agencies or media sales.
With a 110-year history, we are proud to be able to say that the WI continues to be the largest and most influential UK women’s organisation, with over 170,000 members. Our campaigns push for change on the issues that matter to women and their communities, from equal pay to climate change, mental health and violence against women. The WI has brought about real change, and this record of action shows that we are as relevant today as we were in 1915.
The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels.
About the Innovation and Project Officer role
Supporting innovation across the organisation, you will help to develop and deliver programmes that grow our membership, reach and influence. You will lead the day-to-day management of pilot projects that test new initiatives and engagement opportunities with new audiences, monitoring and evaluating outcomes to capture insights and valuable learning that helps shape the direction of the organisation. This role will involve developing project plans, timelines and key deliverables to monitor project progress and ensure success. You will carry out qualitative and quantitative research to identify the current and changing needs of women to support organisational decision-making and drive innovation in everything that we do.
Location: Hybrid working, with one day per week at our London, Oxfordshire or Wales office.
About you
You should be experienced in supporting organisational development within membership settings, and skilled in project design and delivery. You will have strong data analysis and interpretation skills, with the ability to communicate your findings to diverse audiences. You should have a methodical approach to project management, and be able to confidently engage and build relationships with stakeholders and different audiences. Familiarity in overseeing budgets would be beneficial, as would some knowledge of the trends affecting the voluntary sector, but above all a passion for supporting initiatives that contribute to organisational growth and change will be key to your success in the role.
How to apply
For further information about this Innovation and Project Officer role, please download the recruitment pack which includes the job description and person specification.
To apply, please submit your current CV with a covering letter clearly explaining why you would be suitable for the role to the HR department.
Closing date: 15 September 2026.
First-round interview (virtual): w/c 21 September 2026.
Second-round interview (in-person): w/c 28 September 2026.
No other media or agencies, please.
The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.
Summary of some of the main duties for full details and how to apply visit the website link provided.
•Lead the development and delivery of integrated marketing campaigns across HOME’s full artistic, engagement and membership programme, working collaboratively with internal teams and external partners.
•Collaborate with the Head of Digital to plan and deliver integrated campaigns, ensuring messaging is consistent across digital and physical channels and guided by audience insight.
•Lead the development of campaign messaging and positioning, ensuring clear, consistent and compelling communications tailored to HOME’s target audiences across different artforms and initiatives.
•Partner with the Head of Digital to design and deliver multi-channel marketing campaigns across HOME’s entire programme, ensuring they meet or exceed income targets and contribute to audience growth.
•Work closely with the Head of Digital to apply audience insights and segmentation in campaign planning and creative delivery.
•Lead HOME’s media buying. Plan and manage out-of-home advertising strategies, ensuring creative alignment, timely delivery, precise targeting and budget control.
•Be the lead for HOME Communications, Manage HOME’s relationships with PR agencies and build successful relationships with media partners and influencers.
• Manage freelance marketers and designers – briefing, negotiating and overseeing delivery.
•Collaborate with visiting companies, artists, producers, funders and distributors to maximise shared marketing opportunities and ensure strong promotional presence.
Team: Marketing and Communications
Reports to: Director of Audiences
Responsible for: 3 People
The client requests no contact from agencies or media sales.
Charity People is delighted to be partnering with the British Society for Haematology (BSH) to recruit for their next Head of Commercial & Membership.
The British Society for Haematology (BSH) is a leading UK professional membership organisation dedicated to advancing the study and practice of haematology. Supporting nearly 4,000 members across the UK and internationally, BSH plays a vital role in improving patient care through clinical guidelines, education, research support and professional networking.
This is an exciting time to join the Society. With a new five-year strategy, significant investment in systems and infrastructure, and ambitious plans to strengthen member engagement and diversify income, BSH is seeking an experienced and commercially minded leader to help shape its future.
Working closely with the Director of Corporate & Membership Services, this pivotal role will lead the Society's commercial and membership strategy, driving sustainable growth while ensuring members remain at the heart of everything BSH does. Combining strategic leadership with operational oversight, you'll have the opportunity to influence organisational direction, develop new opportunities for growth, and lead a period of meaningful transformation.
Job Details
Role: Head of Commercial & Membership
Salary: £60,000
Contract: Permanent and Full Time
Location: British Society for Haematology, 100 White Lion Street, London, N1 9PF
Hybrid: Flexible hybrid working
Reports to: Director of Corporate & Membership Services
Interviews: Early October 2026
About the Role
This is a broad and impactful leadership position responsible for shaping the Society's commercial and membership agenda.
Leading a team spanning membership services, data and systems, you will drive member acquisition, engagement and retention, develop innovative membership propositions, oversee the Society's grants portfolio and identify opportunities to diversify revenue in a way that aligns with BSH's charitable mission and values.
You'll also play a key role in embedding data-led decision making, maximising the benefits of a new CRM platform, and supporting the evolution of a more integrated and collaborative operational model.
Key responsibilities include:
- Developing and delivering the Society's commercial and membership growth strategy
- Identifying and developing sustainable income generation opportunities
- Leading the ongoing evolution of the membership proposition and member experience
- Using insight, analytics and market intelligence to inform strategic decisions
- Driving membership recruitment, engagement and retention activity
- Leading budget planning, financial forecasting and performance monitoring
- Providing strategic oversight of the Society's grants portfolio
- Supporting the optimisation and adoption of Microsoft Dynamics CRM
- Leading and developing a high-performing operational team
- Driving service improvement, organisational change and operational effectiveness
- Building strong relationships with volunteers, committees, senior leaders and external stakeholders
- Working collaboratively across the organisation to deliver strategic objectives
About You
We're looking for a strategic and commercially astute leader who can combine big-picture thinking with strong operational delivery.
You will bring significant experience from a membership, commercial, customer engagement or business development environment and thrive in roles where growth, transformation and stakeholder engagement are key priorities.
You will be a confident leader who enjoys developing people, using data to drive decisions and identifying opportunities to create long-term value for members and the organisation.
You'll bring:
- Senior membership leadership experience, working within a professional membership body or learned society
- A track record of delivering income growth and commercial success
- Experience developing membership propositions
- Strong financial management, budgeting and forecasting experience
- Experience leading organisational change, transformation or service redesign
- Excellent people management and team development skills
- Strong analytical skills and a data-driven approach to decision making
- Outstanding communication and stakeholder management abilities
- Experience influencing and working with senior leaders, volunteers and boards
- A collaborative, innovative and solutions-focused approach
Desirable Experience
- Experience developing or managing grants programmes
- Experience of Microsoft Dynamics or comparable CRM platforms
- Experience operating within a complex stakeholder environment
Why Join BSH?
This is a genuinely exciting opportunity to join an ambitious organisation at a pivotal stage in its development.
You'll have the opportunity to shape strategy, strengthen the membership proposition, develop new commercial opportunities and play a central role in delivering long-term organisational sustainability.
The Society offers a collaborative, supportive and forward-thinking environment where new ideas are welcomed and innovation is encouraged. Working alongside an ambitious senior leadership team, you'll have the freedom and support to make a lasting impact across the organisation.
If you're an experienced Head of Membership, Head of Commercial Development, Membership & Commercial Lead or senior membership professional looking for a role that combines strategy, innovation, transformation and impact, we'd love to hear from you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
VISION AND MISSION Waverley Abbey is a new spiritual home for a rising generation, based in one of England’s oldest places of Christian prayer, mission and justice. Today, we fire up believers and tool up leaders to play their part in the renewal of faith in the nation and around the world. We are a house of prayer, providing practical education, exceptional hospitality and sparking innovative enterprise. From the first Cistercian monastery in England to the global ministry of Every Day with Jesus, Waverley Abbey has been a place of Christian prayer, mission and justice for over 1,300 years. Now, in partnership with 24-7 Prayer, we are building a new kind of Abbey: a new spiritual home for the nation and a hub that awakens a generation to transform the story of our times through the Gospel of Jesus Christ.
VALUES & CULTURE Our team really is something special. Our people are gold. Our people come from all different walks of life, and it’s this mix of brilliant personalities, experiences and insights that gives us that warm, open and friendly culture you can feel as soon as you meet us. But, however wonderfully different we all are, there are five things we’ve got in common, and they are the Waverley Abbey values. Our values are the key to what makes our culture so unique; they’re a reflection of who each of us is and they’re embedded in everything we do. OUR VALUES Integrity Compassion Selflessness Transformational Celebration SO WE EMPLOY AUTHENTIC, SELFLESS, COMPASSIONATE, TRANSFORMATIONAL AND FUN PEOPLE!
JOB PURPOSE This is an exciting senior leadership role with the opportunity to shape how Waverley Abbey tells its story, grows its reach and engages people with its vision. The Head of Marketing and Communications will provide strategic, creative and inspiring leadership across all aspects of marketing, communications, brand and digital engagement. Working across the breadth of Waverley Abbey — including the college, house, House of Prayer, events, hospitality, fundraising and the wider estate — the postholder will develop clear and compelling communication that strengthen our brand trust, reach new audiences and support sustainable revenue growth. This role will ensure that our communications reflect the quality, warmth and bold ambition of Waverley Abbey. You will be a talented and experienced marketing professional, an exceptional leader who mines the gold in others, and an experienced AI champion with a bold vision to play your part to see the Gospel of Jesus transform a generation.
KEY RESPONSIBILITIES Strategic Marketing Leadership
> Develop and lead an ambitious, integrated marketing and communications strategy to support and supercharge Waverley Abbey’s vision, organisational priorities and income objectives.
> Translate organisational strategy into clear annual marketing plans, campaigns, priorities and measurable outcomes, and deliver those plans on time every time.
> Work closely with leaders across the college, House of Prayer, house and estate, hospitality, events, fundraising and other areas to understand their audiences and develop effective marketing responses.
> Significantly grow market share by connecting and building brand trust with new audiences, markets and opportunities to extend Waverley Abbey’s reach and influence.
> Champion and implement AI effectively and wisely to at least 10x our marketing output.
> Ensure marketing activity is focused, coordinated and capable of delivering both immediate results and long-term brand growth. Brand Leadership and Storytelling
> Deliver daily brand and individual stories above the line to build Waverley Abbey awareness, authority and trust. Champion excellent storytelling that communicates the impact of Waverley Abbey through the lives, experiences and communities impacted by our work.
> Lead and be principle guardian of the Waverley Abbey brand and sub-brands.
> Develop a clear, compelling and consistent brand story that captures the heritage, vision, breadth and future direction of Waverley Abbey.
> Ensure the brand is expressed consistently across all communications, campaigns, publications, digital platforms, signage and visitor touchpoints.
> Oversee the development and implementation of brand guidelines and support colleagues to apply them consistently and confidently.
> Protect and strengthen the reputation of Waverley Abbey; identifying, proactively managing and responding appropriately to potential risks. Campaigns, Audience Growth and Engagement
> Lead integrated fundraising campaigns that increase awareness, engagement, participation and income from core and new audiences.
> Develop targeted approaches for student recruitment that increase our HE student enrolments year on year on year, and provide a significantly growing ‘front door’ of non-HE students and trainees via a ‘digital university’.
> Significantly grow house, event and retreat guests to maximum capacity.
> Ensure campaigns are creative, audience-focused, aspirational and informed by meaningful data.
> Establish a clear annual marketing and communications plan aligned with organisational priorities — and deliver on time, every time.
> Strengthen the organisation’s ability to acquire new audiences while deepening engagement with existing supporters, students, guests, customers and partners. Digital Marketing and Content >Deliver the effective and wise use of AI to 10x our marketing output.
> Provide leadership for Waverley Abbey’s websites, social media channels, email communications and wider digital presence.
> Effectively be able to spin-up world class UX websites and apps in short timescales.
>Develop a digital-first approach that makes maximum use of content, video, photography, social media, search, email and emerging platforms.
>Oversee the planning and production of high-quality content that is engaging, market-leading and consistent with the Waverley Abbey voice.
> Ensure the best UX on all websites and that digital platforms are accurate, accessible, engaging, easy to navigate and optimised for search.
>Use analytics and audience insight to improve campaigns and tactics.
>Always be exploring new digital opportunities that could significantly increase Waverley Abbey’s reach and impact. Communications and Public Relations
> Lead Waverley Abbey’s external communications, media relations and public relations activity.
>Develop proactive opportunities to raise the profile of Waverley Abbey locally, nationally and within relevant Christian, educational and hospitality networks.
>Oversee press releases, media statements, articles, briefing materials and external announcements.
>Build strong and constructive relationships with journalists, media partners, influencers and other key stakeholders.
> Lead communications planning during sensitive or high-profile situations, working closely with the CEO and relevant senior leaders.
> Ensure Waverley Abbey communicates with clarity, confidence and integrity. Fundraising and Partnership Communications
> Work in close partnership with fundraising colleagues to develop compelling cases for support, campaigns and supporter communications.
> Ensure fundraising materials communicate Waverley Abbey’s vision, need and impact with clarity.
> Support the development of strategic partnerships that increase the organisation’s profile, influence and reach.
> Create high-quality communications resources for funders, donors, partners, churches and other key stakeholders. Team Leadership and Development
> Lead, inspire and develop a high-performing Marketing and Communications team in collaboration with the Senior Marketing Manager.
> Create a collaborative, creative and supportive culture in which team members are trusted, equipped and accountable.
> Set clear objectives and priorities for the team, ensuring workloads and resources are managed effectively.
> Provide regular one-to-ones, feedback, coaching, development conversations and performance reviews.
> Support the personal and professional development of direct reports, identifying opportunities for growth and increased responsibility.
> Commission and manage freelancers, agencies and specialist suppliers where appropriate.
> Build positive and productive relationships across the organisation, enabling the Marketing and Communications team to operate as a trusted strategic partner. Planning, Budgets and Performance
> Manage the Marketing and Communications budget responsibly, ensuring effective use of resources and demonstrable value — always within budget.
> Establish clear measures of success across brand awareness, audience growth, engagement, recruitment, conversion and income.
> Provide regular performance reports, insight and recommendations to the CEO and Executive Team.
> Use data, audience research and market insight to inform decisions and continually improve performance.
> Manage multiple projects and priorities effectively, ensuring high quality work is delivered on time and within budget. Data and Compliance
> Ensure marketing communications comply with UK GDPR, data protection, consent and privacy requirements.
> Maintain professional, ethical and legally compliant standards across all communications activity. Leadership and Organisational Contribution As a senior Executive member at Waverley Abbey, the postholder will:
> Contribute actively to organisational strategy, planning and decision-making.
> Build strong relationships across all areas of Waverley Abbey and work generously across organisational boundaries.
> Model leadership that is clear, courageous, compassionate and accountable.
> Champion a culture of excellence, collaboration and continuous improvement.
> Embody Waverley Abbey’s values of Integrity, Compassion, Selflessness, Transformation and Celebration.
> Act as an ambassador for Waverley Abbey, representing the organisation externally and internally confidently and professionally.
> Undertake other reasonable duties consistent with the seniority and purpose of the role.
PERSON SPECIFICATION Experience — Essential
> Significant senior-level experience in marketing, communications or brand.
> A strong track record of developing and delivering successful marketing and communications strategies.
> Experience of leading integrated campaigns across digital and traditional channels.
> Demonstrable success in growing audiences, increasing engagement and delivering measurable organisational outcomes.
> Experience of leading, managing and developing a marketing or communications team.
> Strong experience of AI, digital marketing, content strategy, social media, websites, email marketing and audience analytics.
> Experience of working effectively with senior leaders and providing trusted strategic advice.
> Experience of managing budgets, agencies, suppliers and multiple projects.
> Experience of using data insight to evaluate performance and make decisions.
Experience — Desirable
> Experience within a complex, multi-product environment — charity, Christian organisation, education provider or hospitality organisation.
> Experience of student recruitment, fundraising communications, events marketing or customer acquisition.
> Experience of working across an organisation with several distinct audiences, services or brands.
Knowledge and Skills — Essential
> Excellent strategic thinking, with the ability to translate vision into focused and achievable plans.
> Exceptional written and verbal communication skills.
> Strong creative judgement and the ability to recognise and develop compelling stories.
> A sophisticated understanding of brand, audience development and customer journeys.
> Excellent leadership and people-management skills.
> Strong project-management and organisational skills, with the ability to balance strategic leadership and practical delivery. > Commercial awareness and an understanding of how marketing supports organisational growth and income generation.
> Confidence in analysing data, measuring impact and presenting clear recommendations.
Knowledge and Skills — Desirable
> A relevant degree or professional marketing qualification.
> Membership of the Chartered Institute of Marketing.
> Working knowledge of content management systems, customer relationship management systems, email marketing tools and creative software.
> Understanding of the UK higher education landscape.
Personal Qualities The successful candidate will be:
> An imaginative and ambitious leader who is excited by the opportunity to build something significant.
> A gifted storyteller who communicates with clarity, warmth and authenticity.
> Strategic and creative, while also able to bring structure, focus and delivery.
> Collaborative, generous and able to work effectively with colleagues holding different responsibilities and perspectives.
> Emotionally intelligent and confident in navigating complexity.
> Proactive, resourceful and comfortable taking appropriate initiative.
> Committed to excellence without losing warmth, humanity or perspective.
> Resilient, adaptable and able to respond positively to change.
> Personally aligned with the Christian vision and values of Waverley Abbey. Occupational Requirement There is an occupational requirement for the postholder to be a practising Christian. The successful candidate will be expected to affirm Waverley Abbey’s Statement of Faith, participate in the prayer life of the organisation and conduct themselves in a way that is consistent with its Christian ethos and values. This requirement is applied in accordance with Schedule 9 of the Equality Act 2010. Additional Requirements
> Flexibility to work occasional evenings and weekends in support of significant events, campaigns or organisational activity. > Willingness to travel occasionally for meetings, events and partnership activity.
> This job description reflects the current requirements of the role. It may be reviewed as Waverley Abbey develops, following consultation with the postholder.
Reports to: Chief Executive Officer
Contract Type: 21 hours per week. Initial 12-month fixed term contract with the potential for extension and/or a permanent position at the end of the term.
Salary: £27,00 - £30,000 per annum dependent on relevant experience (£45,00 - £50,000 FTE)
Base: Remote/Hybrid
About us
Do you want to make a difference in the lives of others? Do you want to work with like-minded professionals in a great team?
Rees seeks to support those who have, at some stage in their lives, been in foster care or residential care, including those with custodial experience. The charity understands the importance of having a lifelong support network. Our aim is to help care experienced people thrive in all aspects of their lives at any age. We seek to listen; and offer help and advice about any aspect they may have.
Rees delivers its services and products to public and voluntary sector commissioners, businesses, other agencies, and professionals.
Role Purpose
The Head of Commercial Income is a senior leadership role and a member of the Senior Leadership Team, reporting directly to the Chief Executive Officer.
The postholder will lead the Charity's commercial income function, with responsibility for growing sustainable income through commissioned and commercial services, training, Ask Jan membership and other opportunities.
This is a strategic, commercially focused and hands-on role. The postholder will be a visible face of the Charity, building strong relationships with local authorities, commissioners, public sector organisations, businesses and other partners. They will identify opportunities, understand customer and commissioner needs, develop compelling propositions and secure sustainable business.
A particular focus will be growing the Charity's position within the statutory sector. The postholder will develop a strong understanding of local authority priorities, commissioning, procurement and purchasing processes and use this insight to anticipate emerging needs and create opportunities for the Charity to provide innovative and valuable solutions.
The postholder will lead and develop the Commercial Income function, with the Business Development Manager and Training & Commercial Services Co-ordinator reporting directly to them. They will set direction, priorities and targets while maintaining an active role in developing relationships, identifying opportunities, progressing bids and supporting commercial negotiations.
Working across the Charity, the postholder will ensure commercial opportunities are translated into high-quality, financially sustainable services that deliver positive outcomes for care experienced people.
Key Responsibilities
Leadership
- Provide strategic and commercial leadership for the Charity's commissioned and commercial services, training portfolio and Ask Jan membership offer.
- Lead and develop the Commercial Income function, line managing the Business Development Manager and Training & Commercial Services Co-ordinator.
- Set clear commercial priorities, targets and performance expectations and ensure the team has a strong focus on growth and results.
- As a member of the Senior Leadership Team, contribute to the leadership, planning and future development of the Charity.
- Develop a proactive, creative and customer-focused commercial culture across the function.
- Work collaboratively with the Head of Income and Development, Head of Service Delivery and wider Leadership Team to maximise income and impact.
- Balance strategic leadership with direct involvement in key commercial relationships, opportunities and negotiations.
Strategic Partnerships and Business Development
· Provide strategic leadership to the Charity's relationships with local authorities, commissioners and key partners, building senior-level relationships and positioning the Charity as a trusted partner.
· Oversee the commercial services pipeline, providing direction and support to the Business Development Manager to identify, prioritise and progress opportunities for growth.
· Develop approaches to securing new commissioned and commercial opportunities, working with Service Development and Service Delivery colleagues to shape services in response to market and beneficiary needs.
· Provide senior leadership and input on key bids, tenders and commissioned service proposals.
· Represent the Charity at strategic commissioning forums, partnership meetings and senior stakeholder events, promoting its expertise, services and impact.
· Monitor developments in commissioning, procurement, public policy and relevant markets, using this insight to identify emerging opportunities and potential challenges.
Commissioned and Commercial Services
- Provide overall strategic oversight of the Charity's commissioned and commercial services portfolio, ensuring services meet contractual obligations, quality standards, agreed outcomes and financial targets.
- Work with operational and service development colleagues to ensure services respond effectively to commissioner and customer needs.
- Identify opportunities to develop, improve and expand existing services and create new commercial offers.
- Ensure commercial propositions are viable, deliverable, competitive and aligned with the Charity's mission.
- Monitor market, commissioning and policy developments and identify their implications for the Charity's services and commercial opportunities.
Training and Ask Jan
- Provide strategic leadership for the continued growth and development of the Charity's training offer and Ask Jan membership service.
- Ensure training and membership propositions remain relevant, innovative and responsive to customer and sector needs.
- Identify opportunities to develop new training, membership and other commercial products and services.
- Work with colleagues to ensure these offers are effectively positioned, developed and brought to market.
Financial and Operational Management
- Provide strategic oversight of the financial performance and sustainability of the commercial income portfolio.
- Set and monitor income, growth and performance targets and report progress to the CEO and Senior Leadership Team.
- Oversee the commercial pipeline, income forecasting, contract performance and retention.
- Ensure commercial services are delivered within agreed budgets and provide value for money.
- Identify opportunities to improve efficiency, pricing, sustainability and long-term income.
- Ensure appropriate monitoring, reporting and evaluation arrangements are in place for commercial activity.
- Ensure commercial activities comply with contractual, legal, regulatory and organisational requirements.
General
- Work collaboratively across all departments to maximise impact for care experienced people.
- Maintain an awareness of developments in local government, commissioning, procurement, children's services, social care and the wider charity sector.
- Promote the Charity's expertise, services and impact and protect its reputation through high-quality commercial relationships.
- Ensure the Charity's commercial activity remains consistent with its values, purpose and commitment to care experienced people.
- Contribute to organisational planning, continuous improvement and long-term sustainability.
- Undertake any other duties commensurate with the level and responsibilities of the role.
Essential
- Significant experience of leading and growing commercial income, commissioned services, business development, sales or other income-generating activity.
- Proven track record of securing new business, growing existing contracts and generating sustainable income.
- Experience of building strong relationships with local authorities, commissioners, public sector organisations and other senior stakeholders.
- Experience of leading or overseeing successful tenders, procurements, bids or commissioned service proposals.
- Understanding of public sector commissioning, procurement and purchasing processes, ideally with experience of local authorities and the statutory sector.
- Experience of identifying customer or commissioner needs and developing services, products or propositions in response.
- Strong commercial and business development approach, with the ability to build relationships, influence decision-makers, negotiate and secure business.
- Experience of managing and developing staff within a commercial, business development, sales or income-generation function.
- Strong commercial, financial and strategic awareness.
- Ability to combine strategic leadership with an active role in business development and income generation.
- Creative, proactive and opportunity-focused, with excellent communication, influencing and relationship-building skills.
- Commitment to the values and mission of the Rees Foundation.
Desirable
- Experience of working with local authority children's services, social care, leaving care, corporate parenting or related statutory services.
- Knowledge of the care experienced and/or social care sectors.
- Experience of developing and selling services to local authorities or other public sector organisations.
- Experience of managing training, membership or subscription-based services.
- Knowledge of safeguarding, GDPR, charity governance and relevant regulatory requirements.
Application Process
The closing date for this position is Tuesday 15th September 2026. Please note that we reserve the right to close applications before the advertised closing date or extend the application window at our discretion.
We encourage applicants from all backgrounds and welcome applications from those who are care leavers.
Our aim is to help care leavers thrive. Our projects are available to anyone over 16 who has been in foster care or residential care as a child.



The client requests no contact from agencies or media sales.
Marketing & Communications Manager
Bath Preservation Trust, Bath, 35 hours per week • £40,000 per annum
Bath Preservation Trust (BPT) is looking for an experienced Marketing & Communications Manager to lead marketing, digital engagement and communications across our four museums and wider charitable work in the World Heritage City of Bath.
This is a key role for a creative storyteller and strategic marketer who can grow audiences, strengthen brand recognition and deliver high‑quality, multi‑channel campaigns.
About the Role
You will shape and deliver BPT’s marketing and communications activity, including:
- Strategic leadership – creating a new MarComms Strategy and commissioning external specialists
- Campaign development – producing compelling multi‑channel campaigns to increase reach and visitor numbers
- Digital management – updating websites, delivering PPC advertising and leading organic social media
- Press & PR – preparing press releases and building media relationships
- Publications & collateral – overseeing leaflets, e‑newsletters and key annual publications
- Audience insight – using data, KPIs and segmentation to inform decisions
- Line management of the Digital Content Executive
About You
We’re looking for a confident communicator with:
- Minimum three years’ experience in marketing/communications within arts, heritage or tourism
- Proven success in growing audiences, driving KPIs and delivering commercial impact
- Strong digital skills across social media, PPC, SEO and content creation
- Excellent copywriting and storytelling ability
- Experience managing budgets, contracts and external suppliers
- Strong analytical skills and understanding of ROI
- Ability to work collaboratively with staff, trustees, partners and media
Our values: Authentic, Engaged, Inclusive, Informed, Responsible.
Benefits
- Positive, collaborative working culture
- Flexible working arrangements
- 34 days annual leave (including public holidays)
- Employee Assistance Programme
- Cycle to Work scheme
- 0% season ticket loans
- Death in Service benefit
How to apply
If you would like to apply for the above role, please complete the short application form and email it along with your CV and a covering letter outlining the skills, knowledge and experience you could bring to the role. See our website for further details..
We realise that text-based applications do not suit everyone, so if you would like to apply in a different way, require information in a different format, or need any other support with your application, please get in touch
Bath Preservation Trust is committed to Equality, Diversity and Inclusion.
We will particularly welcome applications from people from those sections of the community who are under-represented in Bath Preservation Trust and in the wider heritage sector including Global Majority and / or disabled applicants.
For further information about the roles including the job description, person specification and application form, please see the links below.
We would also be grateful if you could complete the anonymous equal opportunities data monitoring form below (this is voluntary).
Closing date: Monday 7th September 2026
Interviews: Tuesday 22nd or Friday 25th September
Please complete a short application, provide a CV along with a covering letter
The client requests no contact from agencies or media sales.
Salary: £50,000 - £54,500
Contract: Full Time Perm
Location: Hybrid
Closing date: ASAP
Benefits: Flexible working, free gym membership at the Peterborough office, life assurance, plus a buy/sell annual leave scheme
We have a great opportunity for a Head of Communications working for an ambitious and growing health charity dedicated to improving the lives of people affected by a serious lung condition. Reporting to the Chief Executive Officer, this is a fantastic opportunity to shape and lead a communications function at a key stage of organisational growth and strategic development.
As part of this exciting role, you will lead the charity's communications and engagement function, developing and delivering a strategic communications plan that supports organisational objectives and raises the charity's profile nationally. You will manage and develop a small communications team, oversee media relations, digital communications, supporter engagement and internal communications, while ensuring consistent messaging and strong brand standards. Working closely with senior leaders across fundraising, research, policy and services, you will translate complex information into compelling stories that inspire supporters, engage stakeholders and demonstrate the charity's impact. You will also play a key role in strengthening communications systems, processes and reporting to support future growth.
To be successful as the Head of Communications, you will need:
- Significant senior-level experience in communications, marketing, media, engagement or public relations, with a track record of leading multi-channel communications strategies.
- Experience of managing and developing teams, alongside strong media relations, digital communications and stakeholder engagement expertise.
- Excellent written and verbal communication skills, with the ability to turn complex information into engaging content and provide confident strategic advice to senior stakeholders.
If you would like to discuss this role with us please email your CV or contact us and quote the reference 3057AJ.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a growth-focused role for someone who enjoys creating systems, solving problems and using data to drive results. You'll own the fundraising CRM (Access ThankQ), leading the development of supporter journeys, marketing automation, data insight and digital processes that help us attract, retain and engage supporters more effectively.
Working across Fundraising and MarComms, you'll help create a culture where data, technology and supporter insight underpin everything we do.
Key Responsibilities
Build and Scale Our CRM & Supporter Experience
- Own and develop the fundraising CRM strategy and roadmap.
- Design and implement automated supporter journeys and segmented communications.
- Use data and insight to improve supporter acquisition, engagement and retention.
- Identify opportunities to streamline processes and improve the supporter experience.
Drive Digital Growth
- Deliver targeted CRM and email marketing activity.
- Develop reports and dashboards that provide actionable insight.
- Ensure fundraising data is accurate, accessible and used effectively across the team.
- Optimise digital giving platforms and supporter touchpoints.
Enable the Department
- Train and support colleagues to make better use of CRM, automation and data.
- Champion self-service, digital adoption and continuous improvement.
- Lead relationships with key suppliers including Access, Dotdigital and Woods Valldata.
Governance and Operations
- Act as the fundraising team's lead for GDPR and data protection.
- Ensure compliant management of supporter data and fundraising operations.
- Oversee efficient processes for donations, Gift Aid and supporter fulfilment.
Person Specification
Essential
- Strong experience of CRM strategy, marketing automation and supporter/customer journeys.
- Excellent understanding of data, segmentation and performance reporting.
- Experience managing CRM systems and digital platforms.
- Strong stakeholder management and influencing skills.
- Commercially minded, proactive and comfortable working in a fast-paced environment.
- Understanding of GDPR and data governance.
Desirable
- Experience of Access ThankQ.
- Experience in fundraising, membership or supporter-led organisations.
- Experience optimising online donation and payment platforms.
- More efficient fundraising operations and supporter processes.
This role is ideal for someone who wants to take ownership, build capability, and use technology, data and creativity to help grow one of the UK's most iconic charities.
This is a fixed term contract for 18 months
Candidates may use AI-assisted tools when preparing their application. However, applications should accurately represent the candidate's own experience, qualifications, and abilities. We encourage applicants to ensure their responses are authentic and written in their own words.
To provide Army veterans with the support and comradeship they need in recognition of their service to the Nation and to safeguard their historic home


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In this role, the Digital Communications Officer will help AMOSSHE communicate clearly, consistently and creatively with its members, partners and sector stakeholders. The role will plan and deliver engaging content across digital channels primarily through the integrated management system (including website/CMS, CRM and event management), our weekly newsletter, email campaigns and social media. The role will support member engagement, events and campaigns, using insight and creativity to grow our audience, support member growth and increase the impact of AMOSSHE’s communications.
- Contract type: Permanent, full-time (37 hours a week), with the option of a 30-hour contract spread over five days.
- Location: Hybrid. Two days (Tuesday and Wednesday) in the office, central London (requirement of the role).
- Salary range: £30,000 to £33,000, with a starting salary of up to £31,000.
- Application deadline: 10:00 (BST) on Monday 21 September 2026.
About us
AMOSSHE The Student Services Organisation is a not-for-profit professional membership association for Student Services leaders in higher education. Our mission is to support, inform and empower our community of Student Services leaders to enhance the higher education student experience and help students fulfil their potential. We do this through collaboration and networking, sharing good practice, enhancing professional development and influencing policy and investment. Find out more about our organisation here.
We’re committed to championing equality, diversity, and inclusion, and aspire to have a diverse and inclusive workplace. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join AMOSSHE. Find out more about our commitment to equality, diversity and inclusion here.
The client requests no contact from agencies or media sales.
Head of Fundraising – Oasis Hub Waterloo
Salary: £46,403–£52,420 per annum
Location: Waterloo, London SE1
Hours: Full-time (40 hours per week)
Contract: Permanent
Oasis Hub Waterloo is looking for an experienced and ambitious fundraiser to lead the next chapter of our fundraising journey.
For over 20 years we’ve been serving our local community through an integrated model that brings together education, community services and church. Every week we support children, young people and families through our schools, Foodbank, debt, welfare, housing and immigration advice, youth work, mentoring, community spaces and much more. Our vision is for community: where everyone is included, making a contribution and reaching their God-given potential.
As our new Head of Fundraising, you’ll play a key role in making that vision possible.
You’ll develop and deliver a sustainable fundraising strategy, building income across trusts and foundations, major donors, corporate partnerships, statutory funding, community fundraising and individual giving. You’ll also lead and develop a small fundraising team and work closely with colleagues across the organisation to maximise opportunities for support.
You'll be joining us at a pivotal moment in the organisation, as we seek to embed a sustainable income generation strategy, ensuring we can sustainably meet and grow our £1.3 million budget. This is a strategic leadership role with plenty of hands-on fundraising.
We’re looking for someone who has:
· A successful track record in senior fundraising, particularly securing significant trust and foundation funding.
· Experience developing and delivering fundraising strategies that achieve sustainable income growth.
· Excellent relationship-building and communication skills.
· Experience managing staff.
· A passion for community transformation and social justice.
In return, you’ll join a values-driven organisation genuinely working to transform our community every day.
As part of the package, Oasis offers:
· A pension scheme, offering 7% employer contribution.
· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).
· Policies which promote wellbeing and are family friendly.
To apply: Please send a CV, alongside the completed application questions by email - incomplete applications will not be considered. Please visit the Oasis Charity Jobs website for further information.
Closing date: 9am 14th September 2026
Interview date: To be confirmed, in-person, at Oasis Waterloo
We appreciate you may wish to use AI to support elements of your application but we strongly encourage all candidates to submit applications that genuinely reflect their own skills, achievements and lived experiences. It's what makes your application stand out!
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from Oasis' Christ-centered ethos.
Oasis is committed to safeguarding and promoting the welfare of children and vulnerable adults. The successful candidate will be subject to appropriate safeguarding checks.
We welcome applications from people of all backgrounds and are committed to building a diverse and inclusive workforce.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
To apply: Please send a CV, alongside the completed application questions by email - incomplete applications will not be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Senior Integrated Marketing Manager – Learn & Talent
Location: London (Shoreditch)
Reports to: Head of Marketing Campaigns
Salary: £42 - £52k (depending on experience) plus benefits
Hours: 9:30 am - 5:30 pm Monday to Friday, with hybrid working
About D&AD
D&AD is a not-for-profit creative organisation that stimulates, enables and celebrates creative excellence through world-class awards, masterclasses, inspirational content, events and new talent programs.
Great creative work drives better outcomes, and creative excellence is achieved through a diverse, inclusive, sustainable industry, doing relevant work and being representative of the communities it serves. Therefore, everything we do is designed to support these values and help the commercial creative industries to be fairer, more inclusive, and more robust to make excellent, impactful work.
You’ll participate in a company culture that fosters creativity, collaboration, equity and innovation, with an active social calendar, wellness program, DEI initiatives and professional development support.
About the role
We're looking for an experienced Senior Marketing Manager to lead integrated marketing campaigns across D&AD's Learn & Talent portfolio.
This role is responsible for developing and delivering strategic marketing campaigns that drive awareness, learner acquisition and revenue across a diverse range of professional development products - from accessible online courses and workshops through to premium bespoke learning programmes, executive education and enterprise learning solutions.
This is a strategic and hands-on marketing role requiring strong commercial acumen, excellent digital marketing expertise and experience marketing products with varying price points and customer journeys across both B2C and B2B audiences.
Working closely with Product, Partnerships, Sales and Digital teams, you'll develop integrated campaigns that attract new learners, nurture prospects and build long-term engagement with D&AD's learning offer.
You'll also support partner marketing activity to help grow the reach and impact of collaborative learning programmes and commercial partnerships.
Key Responsibilities
Campaign Development, Management & Delivery
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Develop integrated marketing campaign strategies and plans aligned to commercial, acquisition and audience growth objectives.
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Lead end-to-end campaign development and delivery across D&AD's learning portfolio, including online and in-person courses, bespoke training and enterprise learning solutions.
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Create audience-led campaign strategies, messaging frameworks, channel plans and customer journeys that reflect different products, audiences and purchase cycles - from free/lower-cost open courses to high-value bespoke learning programmes.
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Manage multiple concurrent campaigns across a diverse product portfolio, ensuring activity is delivered on time, within budget and to a consistently high standard.
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Coordinate cross-functional teams and external agencies to successfully deliver integrated campaigns across owned, earned and paid channels.
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Work closely with the Head of Marketing Campaigns to implement campaign strategies and recommend optimisations based on customer insight, testing and performance data.
Digital Marketing
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Deliver integrated digital marketing campaigns across email, paid media, social media, website, CRM and content marketing channels
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Manage campaign execution across marketing automation, CRM and paid media platforms, ensuring activity is delivered effectively and on schedule.
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Work closely with CRM and digital teams and agency partners to deliver and optimise digital campaigns, improve customer journeys, segmentation and campaign effectiveness.
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Create website content and pages to support campaigns.
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Support audience segmentation, customer journey optimisation and marketing automation to improve campaign effectiveness.
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Monitor campaign performance and use data and customer insights to recommend and implement ongoing improvements that maximise engagement, conversion and ROI.
Creative, Content & Communications
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Lead the development of compelling messaging and content that communicate the value of D&AD learning experiences.
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Work closely with Content, Design and Creative teams to create engaging campaign assets.
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Ensure consistency of brand and messaging across all customer touchpoints.
Performance, Measurement & Commercial Impact
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Define campaign objectives, KPIs and measurement frameworks aligned to commercial and audience growth goals.
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Monitor and evaluate campaign performance across digital and offline channels, using data, customer insight and testing to optimise activity throughout the campaign lifecycle.
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Deliver against agreed KPIs, including enrolments, lead generation, revenue, conversion, customer acquisition, retention and engagement.
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Produce regular campaign reporting and post-campaign evaluations, providing clear insights and recommendations to improve future performance.
Partner Marketing
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Plan and deliver co-marketing campaigns with industry partners, clients, sponsors and collaborators.
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Develop marketing toolkits and promotional assets that enable partners to support programme recruitment.
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Work with Partnership and Business Development teams to maximise commercial opportunities through joint campaigns.
Event Marketing
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Plan and deliver integrated marketing campaigns that drive registrations for Learn events, working closely with Programme, Partnerships and Production teams to align activity with content, speakers and key milestones.
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Coordinate campaign activity across digital, content, PR, social and email channels, including launches, speaker reveals and post-event follow-up, to maximise visibility, attendance and audience retention.
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Monitor sales, registrations and engagement throughout, making recommendations to optimise performance against commercial targets.
Stakeholder & Project Management
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Build strong relationships across internal teams including Product, Partnerships, Sales, Content and Creative, Digital and Operations.
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Manage external agencies and suppliers where required.
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Present campaign plans, results and recommendations to senior stakeholders.
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Support other areas of the business as needed, taking on ad hoc tasks and projects that fall outside core responsibilities.
Skills & Experience
We're looking for someone who brings:
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Significant experience in a senior marketing role delivering integrated marketing campaigns for a complex multi-product, B2B organisation
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Proven experience marketing education, training, professional development, membership, learning or service-based products.
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Experience marketing both online and in-person programmes, ideally across a range of price points - from self-service consumer products through to premium, consultative or enterprise offerings.
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Strong digital marketing expertise across email, paid media, social media, content marketing and campaign optimisation.
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Strong understanding of lead generation, CRM, marketing automation and customer lifecycle marketing.
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Commercial mindset with experience delivering revenue and growth targets.
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Strong analytical skills with experience using campaign data to optimise performance.
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Strong copywriting skills, crafting clear, persuasive copy that engages the target audience and stays true to brand voice across channels.
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Experience managing marketing budgets and agency relationships.
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Excellent stakeholder management and project management skills.
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Outstanding communication and briefing skills.
Personal Attributes
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Strategic and commercially minded.
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Customer-focused with a strong understanding of different audience needs.
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Collaborative and relationship-driven.
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Organised, proactive and able to manage multiple priorities.
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Curious about learning, creativity and innovation.
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Comfortable working in a fast-paced, deadline-driven environment.
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A passion for the creative industries.
Benefits
D&AD offers a competitive salary, flexible working arrangements, and a comprehensive benefits package. We're committed to supporting the well-being and professional development of all our employees.
Other
D&AD is committed to diversity, equality, equity, inclusion and respect for all. Providing a work environment in which all employees are treated with fairness, respect and dignity and which is free of discrimination, victimisation, bullying and harassment. At D&AD we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Please contact us to let us know if you need any reasonable adjustments to be made for any part of the recruitment process.
In order to comply with the Prevention of Illegal Working, Immigration, Asylum and Nationality Act, you will need to provide appropriate documentation that proves that you are eligible to work in the UK.
Due to the number of applications we receive, we regret that you will not be contacted unless you are shortlisted for an interview. If you have not heard from us within three weeks of the closing date of your application you should assume that you have not been successful on this occasion.
The client requests no contact from agencies or media sales.
Location: Midlands. Regular business travel throughout our region and wider.
Salary: Circa £55,000 per annum
Contract: Permanent, full-time. Hybrid working with a minimum of 2 days in the office to attend weekly Senior Leadership Team meetings.
FareShare Midlands is looking for an experienced and ambitious Head of Fundraising to lead its fundraising strategy and build the sustainable income needed to support its work tackling hunger, food waste and poverty across the Midlands.
This is a senior role with responsibility for growing income across trusts and grants, corporate partnerships, individual giving and events, while developing new opportunities through major donor fundraising. You will lead the fundraising team, set direction and priorities, and build the partnerships and relationships needed to deliver long-term growth.
Working closely with the CEO, Deputy CEO, Finance and Communications teams, you will identify new funding opportunities, develop compelling proposals and pitches, strengthen existing relationships and ensure supporters are well stewarded. You will also play an important role in developing FareShare Midlands’ fundraising infrastructure, including making better use of its database to strengthen relationships and identify opportunities.
The ideal candidate will bring significant experience of securing income and building relationships with senior decision-makers, alongside a strong track record of delivering against fundraising targets. You will be confident developing strategy and turning insight into action, with the communication skills to represent the charity with donors, businesses and other external stakeholders.
You will be a collaborative and hands-on leader, comfortable working in a small, dynamic team and willing to contribute across the wider organisation when needed. With strong commercial awareness, creativity and tenacity, you will bring the energy and ambition needed to grow fundraising while staying closely connected to the charity’s purpose.
This is an opportunity to lead fundraising at an important stage in FareShare Midlands’ development, helping to generate the income and partnerships needed to maximise the social value of surplus food and create greater impact across the region.
Please download the Candidate Pack [PDF] for further information.
Closing Date: Monday, 21st September
We redistribute good quality surplus food which would otherwise go to waste and also support people to find work through our employability programme.