39 Head of marketing and membership services jobs

Glaucoma UK is the charity for people with glaucoma. Our vision is to end preventable glaucoma sight loss. We want everyone with glaucoma to be able to live well with the condition, and to make this a reality.

More than 10,000 people took part in our National Patient Voices Survey, creating the most powerful picture yet of what it is like to live with glaucoma and receive glaucoma care across the UK.

Working closely with our Head of Communications and a specialist public affairs agency, you will help bring those findings to life, secure media attention and make decision-makers listen. Central to this will be finding and sensitively supporting people who are willing to share their experiences, cultivating trusted relationships and helping them tell their stories confidently across print, digital and broadcast media.

Alongside this landmark work, you will create engaging content across our magazine, website, email and social media channels, identify opportunities for national coverage and help strengthen and protect Glaucoma UK’s voice and reputation. This is a varied and influential role for an excellent storyteller with strong media instincts who wants their work to make a genuine difference.

Position: Communications & PR Officer (maternity cover)

Responsible to: Head of Communications

Location: Home-based with occasional travel to our head office in Ashford, Kent

Hours: 35 per week

Contract: 12 months fixed-term (from December 2026)

Salary: £34,077 per annum

Annual leave and benefits:

25 days holiday per annum (rising by one day per year to 28 days after 3 years’ service), plus Statutory Public Holidays, pro-rated for part-time employees.

Up to 5% contributory pension

Benenden Healthcare cover including 24/7 Employee Assistance Programme

How to apply: Click the CharityJob Apply button below. You’ll be asked to submit a CV and answer a few short screening questions about your relevant skills and motivation.

Interviews will take place in the week commencing 21 October. 

Closing date: Sunday 11 October at 11pm

What you’ll be working on:

· Proactively creating and delivering high quality, inspiring multi-channel content (including, but not limited to, our quarterly members magazine, awareness campaigns, email marketing schedule, social media and website) to engage key stakeholders and attract new followers to our cause.

· Playing a key role in the production of our quarterly member’s magazine; actively contributing to editorial meetings, writing articles, conducting interviews, editing copy, and overseeing timelines through to print and despatch.

· Working with the Head of Communications to develop key messages, briefings, and positioning statements to ensure consistency and maximise the impact of our campaigns and manage approval processes internally.

·     Working alongside the Digital Communications Manager to ensure the website and social media is updated regularly with compelling and quality content.

· Providing copywriting and editing support across all internal and external communications for all departments to maintain consistent tone, style and messaging across all outputs and act as a ‘brand guardian’ together with colleagues in the communications team.

·    Leading on the delivery of an ongoing programme to recruit and develop relationships with patient case studies, celebrity supporters and influencers who can help raise our public profile through the media and other opportunities.

This job is for you if…

·      you have experience of working in a similar role either in-house or in an agency.

·    you have excellent copywriting and proofreading skills.

·      you have experience of crisis communications.

·      you have experience of developing compelling content for print, digital and broadcast communications channels, accurately conveying information and engaging with a wide range of stakeholders.

·      you have a track record of generating media coverage to deliver messages to a range of audiences.

·      are a strategic thinker who considers the wider context when planning activity and can sense compelling story opportunities.

Reporting to the CEO and working as part of the senior management team, you will have overall responsibility for fundraising income performance, the development and delivery of LLST’s fundraising strategy, and the successful delivery and growth of our events portfolio. This includes the London Legal Walk, our flagship mass-participation fundraising event.

The role will lead and develop a team of three to four (direct reports), build strong relationships with supporters, corporate partners, sponsors and other stakeholders, and use performance data, KPIs and return on investment to inform decision-making and future development.

We are looking for someone with significant experience of fundraising and income-generating events, a strong track record of meeting targets, and experience of developing fundraising strategies, and plans. You will also have experience of leading and developing staff, delivering complex events, and building effective external relationships.

The successful candidate will be confident operating at both a strategic and practical level, able to work collaboratively across a small organisation, and comfortable representing LLST externally and reporting to senior colleagues and Trustees.

Experience of the legal, access to justice or related charity sector, and experience of Salesforce, would be desirable but are not essential.

Battersea is in an exciting phase of innovation and transformation as we embark on the second year of our five-year strategy. With increased investment in income generation, which started in 2025, we continue to expand our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission.

Legacy and In-Memory income is vital for Battersea and gifts left to us in Wills account for over 40% of our total income. We’ve seen significant growth in this area thanks to the sector-leading work of our ambitious team and the success of our wider fundraising programme. It’s therefore an exciting time to join the Legacy and In-Memory fundraising team.

The Legacy and In Memory Stewardship Officer will help to support and deliver our Legacy and In Memory stewardship programme, working closely with the Senior Stewardship Officer to ensure the smooth and effective management of day-to-day activity, reporting, and stewardship campaigns.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. Greyscale copies of the recruitment pack are also available on request.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 5th October 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s):
First Round Interviews (via MS Teams): 12th October 2026
Second Round Interviews (in person): 19th October 2026

For more information about the role, please download our Recruitment pack.

We're looking for someone with experience of verging or similar church support work to provide Maternity Cover for up to 12 months.  Starting in December 2026 the successful applicant will be involved with major services and events marking the Centenary of both the Cathedral and Diocese of Portsmouth.

Good social skills are essential as is the ability to work as part of a team as well as on your own inititiave.  The ability to work closely with and relate well to all Cathedral staff, ministry team, congregation, volunteers, visitors, and members of the general public will also be required. 

The two Assistant Vergers and Precinct Officers (AVPOs) carry out a wide range of duties under the direction of the Head Verger and Precinct Manager.  Work includes: the careful setting up and delivery of all liturgical matters; ensuring a welcoming, clean, and safe environment for all working in, visiting, or using the Cathedral and Cathedral House and precinct and ensuring the day-to-day smooth running of the Cathedral for all.

Essential experience and skills

• Sympathy with the Christian faith.
• At least one year’s experience as a church or cathedral verger or in a similar role.
• A flexible attitude and willingness to take on a range of duties including practical ‘hands- on’ work.
• Attention to detail and an ability to assess priorities including when under pressure.
• Understanding of liturgy or willingness to learn.
• Ability to be a good team player and work collaboratively with Ministry Team, staff and volunteers.
• Willing to work alone.
• Good administrative and IT skills.
• Good understanding of the importance of security, maintenance and health and safety.
• Good social and communication skills.
• Have an open and welcoming attitude to all including volunteers and members of the general public.
• A trained First Aider (or willing to be trained upon appointment to an appropriate level).·
• Ability to work flexibly over seven days and evenings including holiday periods.

Desirable experience

• A communicant member of the Church of England.
• Previous experience in a liturgical capacity.
• Experience of working in an environment where paid and voluntary staff work side by side.
• Experience of delivering events.
• Experience of caretaking duties.

Personal qualities

• Excellent interpersonal skills, in particular warmth, tact, diplomacy, discretion, and imagination.
• In sympathy with the ethos and aims of the Cathedral as a Christian organisation.
• Highly collaborative.
• Ability to lift and carry furniture, climb stairs, walk, and stand unaided for significant periods of time and work at height.
• Ability to work with senior level colleagues and with the general public.
• Committed to equal opportunities and inclusivity.
• Committed to upholding the highest standards of safeguarding practice.

Benefits of working at Portsmouth Cathedral:

• Generous leave allowance of 27 days (pro rata for part-time posts) plus all public holidays
• Employer pension contributions of 7%, 1% employee contribution
• Commitment to professional development and training.
• Cash health plan

Safeguarding. The Cathedral takes the safeguarding of children and vulnerable adults very seriously, and practices Safer Recruitment for all roles (both paid and voluntary).  An enhanced DBS is required for this role, and face or online training will be required.   

Portsmouth Cathedral is an Equal Opportunities Employer and a member of Inclusive Church.

Closing date for applications: 23.59 Sunday 11 October

Interviews will be held on Monday 19 October in person

We're looking for the person to grow NHS charitable funds 🩷🩵💜

We're looking for a Head of Fundraising, a senior new role delivered in partnership with ELFT Charity, the NHS charity of East London NHS Foundation Trust.

This is the Charity's dedicated full-time fundraising post, and it marks a new phase of sustainable growth. You'll lead the day-to-day delivery of the fundraising strategy: building the relationships, propositions, campaigns and systems that grow support for work going beyond what core NHS funding can provide, across East London, Bedfordshire and Luton.

From community fundraising, grants and supporter development through to corporate partnerships and legacies, there is significant scope to shape and grow this function. You'll be employed by Compass Wellbeing CIC and work as an integral part of ELFT Charity.

If you bring broad fundraising experience, an entrepreneurial approach and the ability to turn ideas into compelling cases for support, we'd love to hear from you.

📍 East London, Bedfordshire & Luton | 🕐 Full-time, permanent | 💷 £50,000–£55,000

The University of Southampton is a research‑intensive institution and a founding member of the Russell Group. Our aim is to change the world for the better through research, education and knowledge. Our people are at the heart of everything we do, and we are committed to creating an environment where everyone can thrive.

Within the Office of Development & Alumni Relations (ODAR), we build lifelong relationships with our global alumni and supporters, helping them stay connected to Southampton and make a difference through their time, expertise and philanthropy. If you're excited by the idea of shaping and strengthening these communities, this role is for you.

About the role

This is an opportunity to lead a wide-ranging programme of engagement across our alumni and supporter communities. You will lead and develop a team of four, working across ODAR and the wider University to identify opportunities and deliver impactful programmes.

Your portfolio spans engagement and volunteering that advances University priorities – including student recruitment, graduate employability and philanthropy – while strengthening relationships with our international and high‑profile supporters.

A central part of the role is leading the volunteering strand of our first University‑wide fundraising and engagement campaign, the £100m Campaign for Southampton. You will also contribute to projects supporting Southampton's brand and reputation, and international engagement in key countries such as China and India.

As a member of ODAR's senior team, you will represent alumni and supporter engagement on cross‑University working groups and build relationships with stakeholders across the institution.

This role is offered on a hybrid basis, with a minimum of two days a week at Highfield, plus international travel typically once or twice a year.

About you

You'll bring experience building meaningful relationships with alumni, supporters, volunteers, members or similar stakeholder groups, with a track record of delivering successful engagement programmes – ideally drawing on insight and creativity to reach diverse audiences.

An excellent communicator and relationship‑builder, you can influence and work collaboratively with people at all levels. You combine strong organisational and project‑management skills with sound judgement to turn plans into measurable outcomes. You're also an experienced people manager who enjoys developing others.

A background in higher education, fundraising, advancement, charity, membership or another relationship‑led environment would be valuable, but transferable experience is equally welcome.

About us

ODAR has enjoyed an exciting period of growth as we prepare for the Campaign for Southampton. With backing from University leadership, we are investing in the people and programmes needed to deepen alumni and supporter engagement and deliver greater impact for Southampton.

We're a friendly, hardworking team with a passion for making a difference, looking for colleagues with intellectual curiosity, fresh ideas and the confidence to shape something ambitious.

We welcome applicants with direct experience or transferable skills and are committed to building a diverse, inclusive team where everyone can thrive. 

Apply by uploading your CV and a cover letter of up to two sides of A4, outlining how your skills and experience meet the role's requirements and what attracts you to the opportunity.

Charity People is delighted to be partnering with the British Society for Haematology (BSH) to recruit for their next Head of Commercial & Membership.

The British Society for Haematology (BSH) is a leading UK professional membership organisation dedicated to advancing the study and practice of haematology. Supporting nearly 4,000 members across the UK and internationally, BSH plays a vital role in improving patient care through clinical guidelines, education, research support and professional networking.

This is an exciting time to join the Society. With a new five-year strategy, significant investment in systems and infrastructure, and ambitious plans to strengthen member engagement and diversify income, BSH is seeking an experienced and commercially minded leader to help shape its future.

Working closely with the Director of Corporate & Membership Services, this pivotal role will lead the Society's commercial and membership strategy, driving sustainable growth while ensuring members remain at the heart of everything BSH does. Combining strategic leadership with operational oversight, you'll have the opportunity to influence organisational direction, develop new opportunities for growth, and lead a period of meaningful transformation.

Job Details

Role: Head of Commercial & Membership
Salary: £60,000
Contract: Permanent and Full Time
Location: British Society for Haematology, 100 White Lion Street, London, N1 9PF
Hybrid: Flexible hybrid working
Reports to: Director of Corporate & Membership Services
Interviews: Early October 2026

About the Role

This is a broad and impactful leadership position responsible for shaping the Society's commercial and membership agenda.

Leading a team spanning membership services, data and systems, you will drive member acquisition, engagement and retention, develop innovative membership propositions, oversee the Society's grants portfolio and identify opportunities to diversify revenue in a way that aligns with BSH's charitable mission and values.

You'll also play a key role in embedding data-led decision making, maximising the benefits of a new CRM platform, and supporting the evolution of a more integrated and collaborative operational model.

Key responsibilities include:

• Developing and delivering the Society's commercial and membership growth strategy
• Identifying and developing sustainable income generation opportunities
• Leading the ongoing evolution of the membership proposition and member experience
• Using insight, analytics and market intelligence to inform strategic decisions
• Driving membership recruitment, engagement and retention activity
• Leading budget planning, financial forecasting and performance monitoring
• Providing strategic oversight of the Society's grants portfolio
• Supporting the optimisation and adoption of Microsoft Dynamics CRM
• Leading and developing a high-performing operational team
• Driving service improvement, organisational change and operational effectiveness
• Building strong relationships with volunteers, committees, senior leaders and external stakeholders
• Working collaboratively across the organisation to deliver strategic objectives

About You

We're looking for a strategic and commercially astute leader who can combine big-picture thinking with strong operational delivery.

You will bring significant experience from a membership, commercial, customer engagement or business development environment and thrive in roles where growth, transformation and stakeholder engagement are key priorities.

You will be a confident leader who enjoys developing people, using data to drive decisions and identifying opportunities to create long-term value for members and the organisation.

You'll bring:

• Senior membership leadership experience, working within a professional membership body or learned society
• A track record of delivering income growth and commercial success
• Experience developing membership propositions
• Strong financial management, budgeting and forecasting experience
• Experience leading organisational change, transformation or service redesign
• Excellent people management and team development skills
• Strong analytical skills and a data-driven approach to decision making
• Outstanding communication and stakeholder management abilities
• Experience influencing and working with senior leaders, volunteers and boards
• A collaborative, innovative and solutions-focused approach

Desirable Experience

• Experience developing or managing grants programmes
• Experience of Microsoft Dynamics or comparable CRM platforms
• Experience operating within a complex stakeholder environment

Why Join BSH?

This is a genuinely exciting opportunity to join an ambitious organisation at a pivotal stage in its development.

You'll have the opportunity to shape strategy, strengthen the membership proposition, develop new commercial opportunities and play a central role in delivering long-term organisational sustainability.

The Society offers a collaborative, supportive and forward-thinking environment where new ideas are welcomed and innovation is encouraged. Working alongside an ambitious senior leadership team, you'll have the freedom and support to make a lasting impact across the organisation.

If you're an experienced Head of Membership, Head of Commercial Development, Membership & Commercial Lead or senior membership professional looking for a role that combines strategy, innovation, transformation and impact, we'd love to hear from you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

The essentials …

• Permanent, full-time
• £42,000 - £45,000 per annum (depending on experience)
• Hybrid working with some days per week based in our London office

Our new Head of Education (HoE) will provide strategic direction to, and oversight for, all activities within our Education Department, including age 5 – 18 education and Higher Education. This will include responsibility for the annual budget, the line management of our Education Team, and liaison with our Education and Joint Higher Education Committees to deliver impactful and accessible initiatives that promote awareness and understanding of the Earth and beyond. In addition, the HoE will project manage the Society’s flagship ‘This is Geoscience’ initiative until 2028.

Who are we?

Founded in 1807, we are the oldest geological society in the world. Today, we are a world-leading communicator of Earth science – through publishing, library and information services, cutting-edge scientific conferences, education activities and outreach to the general public. We also provide impartial scientific information and evidence to support policy-making and public debate about the challenges facing humanity.

We have a membership (Fellowship) of c. 12,000, more than 2,000 of whom are based outside the UK. Approximately 3,000 are Chartered Geologists or Chartered Scientists – professionals who have demonstrated a high level of technical competence in their field and a commitment to professional ethics.

What you’ll be doing …

Working in partnership with senior staff, our Education Committee, and Trustees, you will advance the Society’s Education objectives in line with our Education Strategy, providing expertise and strategic direction to ensure the development of trusted Education initiatives for all ages.

You will be designing, planning, and delivering projects aimed at improving learning outcomes for young people, students, key stakeholders, and the wider geoscience community, as well as participating in government consultation and policy work where relevant. Beyond this, you can expect to foster strong relationships with key stakeholders and external partners to ensure that the Society continues to embed itself as an inclusive and reliable role model within the geoscience education space, and a leader to the wider geoscience community on a global scale.

 

Overall responsibilities / requirements …

Main Responsibilities:

• Manage the delivery and promotion of education initiatives across the Society, aligned with the objectives of our Education Strategy.
• Oversee the implementation and continued development of the Society’s Education Strategy, working with the Director of Science & Engagement to maintain and grow support from senior stakeholders across the organisation and the wider geoscience community.
• Oversee all work related to the training, professional development, and support of teachers – from the development and dissemination of quality resources to the delivery of training and capacity building programs.
• Provide strategic direction and managerial support toward the recruitment, maintenance and evolution of our education volunteer program.
• Promotion and dissemination of education resources and activity including relevant email marketing, social media campaigns and web content.
• Further develop the Society’s flagship ‘This is Geoscience’ initiative over the next two years, focusing on both education and careers support within UK secondary schools, and a global public engagement campaign focused on geoscience careers.
• Work collaboratively with, and support, relevant stakeholders to deliver existing education programs.
• Support the Education Team through attendance at Education Committee and Joint Higher Education Committee meetings, as well as with planning for and attending internal and external education events.
• Engage with the Higher Education sector and early career professionals via our Joint Higher Education Committee (JHEC) in partnership with University Geoscience UK (UGUK), and the Society’s Early Career Network, to promote geoscience as an undergraduate degree choice and a sustainable career path, with an awareness of EDIA related issues concerning widening participation.
• Maintain networks and connections across the geoscience education space to remain informed about the needs of teachers, students and the wider public in relation to geoscience education and careers.
• To be alert to new opportunities for collaboration, liaising with other senior managers and directors where relevant.

Activities:

• Develop interventions and initiatives for strategic objectives as ascribed, working alongside the Director of Science & Engagement where relevant.
• Monitor and report on the progress of strategic objectives to key stakeholders.
• Act as an ambassador for the department, celebrating successes internally and externally and identifying and acting on opportunities for improvement.
• Research on current and emerging trends in the education landscape with a view to raising opportunities to collaborate, apply for funding, further promote initiatives, and share best practice and ideas across the wider team.
• Attend, lead, or develop meetings and events relating to education at all levels on behalf of and for the geoscience community.

Collaborative working:

• Maintain and develop relationships with education professionals and organisations through stakeholder engagement activities.
• Lead the coordination of education projects with external stakeholders and partners to support the delivery of key deliverables (e.g. Earth Science Teachers Association, This is Geoscience, Geoscience for the Future, The Geographers Association, the Royal Geographical Society, University Geoscience UK, UK Geoscience Strategic Alliance).
• Working alongside the Chair of the Education Committee, attend and support the Education Team with providing secretariat for the Society’s Education Committee, reporting into our External Relations Committee.
• Working with the Head of Policy and Communications to carry out research with Fellows, partner organisations, and other stakeholders to contribute to education policy activity such as consultation responses, briefings, and public statements.
• Working alongside the ‘This is Geoscience’ project team, lead the project management of deliverables and outcomes to ensure the project meets its aims and objectives across the next two years.

Other responsibilities and expectations …

• Attend external training and personal development events to keep abreast of developments in education across the Earth science sector and ahead of changes in relevant policies or legislation.
• Arrange and participate in meetings, conferences, and project team activities where appropriate
• To ensure that positive working relationships are maintained with other departments at the Society
• Undertake other tasks consistent with the role as reasonably required

What we’re looking for …

Essential

• Experience of working in formal or informal education role(s)
• Demonstrable knowledge of the UK education system, ages 5-18
• Science communication experience
• Excellent oral and written communication skills
• First Degree in Geoscience, Education, or a related subject
• Line-management experience, preferably including a track record of coaching, mentoring, and professional development
• Project management experience
• Experience of promoting activities and organising events
• Experience in setting and managing budgets

Desirable

• Demonstrable knowledge of the UK higher education sector
• Experience making education initiatives accessible for those with SEND and reducing barriers to participation
• Demonstrable knowledge of international education systems with respect to geoscience
• Experience of developing and delivering training
• Experience of working with external partners to deliver successful outcomes
• Experience of impact assessment and performance tracking
• Outreach and/or public engagement experience

The role may require some travel in the UK, and occasional weekend and evening working. Where required, by prior agreement, this will be compensated through time off in lieu (TOIL).

 

A bit about us …

The Geological Society is a registered charity and employs just over 60 staff at its offices in London and Bath. Our London office is situated in the beautiful London hotspot of Piccadilly in Burlington House, just next door to The Royal Academy.

As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in creating a positive workplace wellbeing culture and offer a range of benefits to our staff including:

• 25 days basic holiday entitlement, increasing up to 30 days with continued service (pro-rated for part-time staff)
• Option to purchase up to 2 days extra holiday days per year
• Contributary pension scheme with 10% employer contribution
• Access to 24/7 online GP with mental health & wellbeing counselling
• Free premium Headspace account for you and 2 members of friends/family
• Discounts and recognitions scheme
• Cycle to Work scheme
• Season Ticket Loan scheme
• Life Assurance and Income Protection schemes
• Free access to Royal Academy exhibitions
• Free Geological Society Fellow membership for qualified staff

The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society’s commitment to diversity, equality and inclusion.

How to apply …

To apply for this position, please click the 'Apply' button above to be directed to our website. We require your CV and a cover letter, please ensure that your cover letter highlights your experience in no more than 500 words.

As part of our inclusive recruitment initiative, we have introduced the concept of anonymous recruiting in order to evaluate applicants solely on their skills and experience. With this in mind, we encourage you to:

• Anonymise your application by stating only your initials in your CV (including your file name) and cover letter.
• State your initials only in the subject line when sending your application.
• Ensure that you have included your contact email and number, as well as dates when you will not be available or might have difficulty with the indicative timetable.

Please let us know if you will require any special provisions to be made should you be called for an interview. We regret that unsuccessful candidates will not be contacted.

Applicants must have the right to work in the UK. The Society is unable to offer work visa sponsorships.

Battersea is entering an exciting phase of innovation and transformation as we continue into the second year of our new five-year strategy. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat.

We currently have a permanent opportunity for someone to join us as a Direct Marketing Officer - Regular Giving (Lottery & Lead Generation).

As part of this role, you will manage and deliver a series of high standard direct marketing campaigns across our Regular Giving programme. You will be recruiting, retaining and upgrading regular donors to generate agreed income through a variety of direct marketing methods such as direct dialogue, DRTV, digital, and direct mail. You’ll also be encouraging regular monthly gifts or support via one of our main products such as general Regular Giving and Sponsorship, our Lottery, Value Exchange programme and other methods of committed giving as they arise.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 28th September 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s):
First Round (questions format): 12th - 16th October 2026
Second Round (in person, task and further questions): 22nd - 27th October 2026

For more information about the role, please download our Recruitment pack.

Join us at an exciting time in our journey to improve lives through the sport of boccia and help to lead development of the most inclusive sport in England.

To help us achieve our ambitions, we are looking to recruit a Business Support Manager, to join our small staff team and report to our Head of Operations.

As Business Support Manager, you will play a central part supporting the organisation and ensuring we offer great service and care to the boccia community.

We are looking for people who can make a positive contribution to our charity and use their experience and skills to support our work. The ideal candidate will be passionate about making a real difference and bring new ideas for our processes and services.

Purpose of the role

· To manage assigned business support services within Boccia England, using a strong customer focused approach to achieve operational effectiveness and demonstrate our company values.

Key Accountabilities and Objectives

Administration - Provide a high level of administrative support to the Boccia England team (30% of time to this objective)

 · Develop and implement systems and procedures to support the efficient operation of Boccia England and improve the service we offer to members and customers

· Manage the enquires received into Boccia England which includes email, phone and web contacts.

· Provide administrative support to the wider team in areas for events, competitions, and talent.

· Ensure all Boccia England policies are up to date, fit for purpose and compliant with legislation.

· Support compliance with relevant standards including health and safety requirements and data protection in conjunction with the Head of Operations.

· Create a suite of standing operating procedures (SOPs) to support the team and create efficient ways of working and cost savings where appropriate.

Volunteer People Management –Manage and support Boccia England volunteers(30% of time to this objective)

 · Effective management of the volunteer community in organising and attending events, competitions and other areas as and when required.

· To include defining clear roles and responsibilities, clear communication; setting appropriate objectives; monitoring and reviewing performance; providing support and guidance and personal/professional development.

· Support and develop inclusive communication strategies in all communication to volunteers

· Collect feedback from the boccia community to identify improvement areas and action these where appropriate.

 

Commercial shop – Manage the Boccia England shop, deliver high levels of customer satisfaction and achieve income targets (30% of time to this objective)

 · Manage the Trading budget to realise a positive contribution to the overall Boccia England budget.

· Manage the shop suppliers and ensure stock levels are appropriate.

· Manage customer experience to achieve high levels of satisfaction and repeat business.

· Complete regular reviews of products and complete market research to identify new items tosell which will benefit the boccia community and generate new income revenue streams.

· Be responsible for the shop website, ensuring it is up to date, maintained and the functionality is maximised.

 

Boccia England Membership - Manage the existing membership benefits package to ensure all areas are delivered (5% of time to this objective)

· Be a subject matter expert for the Boccia England membership platform.

· Deliver training to new and existing team members to maximise their use of the platform.

· Provide regular reports to the Senior Leadership Team and Board on membership numbers, trends and engagement  rates.

· Coordinate the annual membership activities to ensure these are delivered

· Collect membership feedback to report on the current membership offer and manage satisfaction within the membership packages.

· Support the team with initiatives to increase membership numbers and support the retention of existing or lapsed members.

· Input into the annual review of the membership packages to identify improvements and deliver these where appropriate.

Human Resources - Provide administrative support to the Head of Operations in people related work (5% of time to this objective)

 · Coordinate wellbeing newsletters and support the team to deliver a calendar of wellbeing initiatives.

· Work with the Head of Operations to support the recruitment of roles across the business, these may be paid, unpaid, volunteer and or self-employed roles.

· Support the administration of tasks, such as safer recruitment processes, onboarding and induction checklists, training needs surveys and plans.

 

General Requirements

· Manage own workload effectively.

· Be committed to continuous improvement.

· Provide excellent and timely customer service with both internal and external communications.

· Use and share knowledge and expertise to develop Boccia England.

· Be an advocate for Boccia England and the sport of boccia.

· Any other tasks or responsibilities as deemed appropriate by the Head of Operations which commensurate with the responsibilities of the post.

Salary: £35,520
Contract: Full time, permanent.

We also offer:

• 25 days annual leave (plus bank holidays) and a discretionary Christmas closure
• Enhanced maternity, paternity and adoption pay policy
• Private GP Service
• Salary sacrifice schemes for gym, bicycles, annual leave buying, and nursery/childcare
• Free Premium Headspace membership
• Financial, life and leadership coaching
• Life Assurance policy of 3x annual salary
• Access to free online, in-person or telephone therapy

Location: Head office (Fivefields, 8-10 Grosvenor Gardens, London) and travel to our key reserves typically 2 days per week, the remaining from home.
Hours: 9:00am – 5:00pm. We welcome flexible working requests from day one.

Role & Responsibilities

As our new Digital Marketing Lead, you'll manage and optimise our digital marketing activity across paid media, website, SEO, email, and campaigns, helping more people discover, understand, and support London Wildlife Trust. Working across the digital supporter journey, you'll use audience insights, data, and testing to grow our reach, strengthen engagement, and increase conversion across fundraising, events, and commercial opportunities.

You'll work closely with colleagues in the Marketing and Comms Team, across the Trust, and external consultants to deliver effective digital campaigns, improve digital journeys, and ensure our channels and platforms work together to deliver measurable results.

• Create and deliver our digital marketing approach, maximizing reach, sign-ups, conversion, and income from fundraising, commercial activity, and public engagement events, using an insight-led approach grounded in a strong understanding of our audience
• Manage all paid digital advertising, including Meta, PPC, Google Grants, and display advertising. Develop, create, monitor, and optimise campaigns and advertising activity to maximise reach, engagement, conversion, and return on investment.
• Lead on SEO, including emerging AI search/answer engine visibility, to grow organic reach and improve website performance, ensuring the Trust's content is discoverable and effectively represented online.
• Collaborate with colleagues across the Trust to help build a strong supporter journey from awareness → engagement → conversion → support.
• Provide digital marketing insight and recommendations to inform campaigns and appeals, and research and test emerging digital marketing platforms, technologies, and techniques, including relevant developments in AI, identifying opportunities to improve digital performance.

Our ideal Digital Marketing Lead

• Demonstrable experience planning, managing and optimising paid digital advertising campaigns to a strong level of engagement and conversion, with a good understanding of budget management and ROI
• Solid working knowledge of SEO principles and practice, including how to improve organic visibility and awareness of emerging areas such as AI search/answer engines
• Hands-on experience running email marketing campaigns via a platform such as Mailchimp, including audience segmentation, automation, tracking and performance optimisation
• Confident using digital analytics tools to monitor, interpret and report on campaign and website performance, and to turn data into clear recommendations
• Experience using CRM or supporter-journey platforms such as ThankQ, Eventbrite, Team Kinetic or Typeform

(Please see job description for full person specification)

Closing Date: 28th September at 9am
Interviews: Are scheduled to take place on 7th October reasonable adjustments will be offered to all candidates.

Does this sound like you? We’d love to hear from you!

Our vision is a London alive with wildlife, with nature in everyone's neighbourhood. To achieve our goal of inspiring everyone to help restore London’s wildlife, we recognise that our team must better reflect and represent all of London’s diverse communities.

We are also committed to ensuring that the safety and wellbeing of children, young people and adults at risk is at the heart of our engagement with people.

Role: Head of External Relations
Salary Band: £40,000 - £65,945 gross per annum
Contract: Permanent
Hours: Full Time
Location: Woodstock, Oxfordshire. We value in-person collaboration and this role is primarily office based, with flexibility available where appropriate and regular travel across the UK.

About Us

Plunkett UK is a national charity supporting people in rural areas to set up and run successful community-owned businesses. These businesses, from shops and pubs to woodlands and farms, provide vital services, create local jobs, strengthen rural economies and bring people together. We've championed community ownership for over 100 years because it delivers thriving, inclusive and resilient places.

About the Role

We're looking for an ambitious and strategic Head of External Relations to lead delivery of Plunkett UK's Stronger Movement strategic priority, helping to grow our visibility, influence, membership and external relationships.

This is a senior leadership role with a particular focus on strengthening our communications and marketing. You'll help ensure Plunkett's impact, expertise and role within the rural community business movement are better understood by community businesses, funders, policymakers, corporate partners and other key stakeholders. Working closely with the Chief Executive and leading a multidisciplinary team, you'll develop compelling communications, build our profile and ensure our voice is heard where it matters most.

You'll also lead the development of our membership strategy, helping us strengthen and grow the rural community business movement, while providing strategic oversight of our policy, public affairs and research work. The role offers an exciting opportunity to shape how Plunkett is perceived externally, build influential relationships and contribute directly to the organisation's long-term sustainability and impact.

The successful candidate should have the following skills and attributes:

• A strategic communicator – able to turn complex ideas into clear, persuasive and memorable messages.
• Marketing-minded – focused on audiences, positioning, reach and converting awareness into action.
• Creative and proactive – bringing ideas, energy and momentum rather than waiting for direction.
• A strong leader and coach – able to inspire colleagues, build confidence and create ownership.
• Collaborative – comfortable working across teams and through other managers to achieve shared goals.
• Commercially aware – able to connect external relations activity with membership growth, partnerships, fundraising and wider organisational sustainability.
• Politically astute – confident operating with senior stakeholders while maintaining Plunkett’s independence and apolitical stance.
• A relationship builder – able to develop trusted relationships with members, funders, policymakers, partners and suppliers.
• Accountable – committed to Plunkett’s principle of listening first and acting second, using evidence and insight to guide decisions.

Closing date for applications: 9am on Monday 28 September
Interview date: In person w/c 5 October

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to Equity, Diversity and Inclusion (EDI) and our approach goes beyond ‘protected characteristics’ to thinking more broadly about inclusion. Every individual will think and feel differently and we believe that these differences should be embraced, and individual needs taken into account. Additionally, the makeup of the rural communities we work with leads to their own particular diversity and exclusion challenges and opportunities compared to urban areas. Our commitment to EDI, both internally and externally, has been tailored to Plunkett and the communities we serve.

No agencies please.

Registered Charity: 313743

You will be responsible for the full sales lifecycle at CSU, from pursuing new leads and pitching creative media packages, to ensuring every campaign is delivered completely and on time.

We’re looking for someone highly organised with commercial/sales experience who’s also capable of building relationships with diverse clients and growing a variety of different income streams.

This is an exciting time to join us, with a new five-year strategy and ambitious plans for growth. Whether you have experience in the SU media sector or are looking for a new and exciting challenge that utilises your sales skills, we’d love to hear from you.

Location: Somerset Heritage Centre, Brunel Way, Norton Fitzwarren, Taunton, TA2 6SF
Salary: £39,909
Hours: 37 hours per week, Monday to Friday (occasional evening and weekend work)
Contract: Permanent

To apply please complete the South West Heritage Trust application form which can be found together with the recruitment pack in the links at the bottom of this advert. Please note that CVs are not accepted as applications

About the role

South West Heritage Trust is seeking an experienced and motivated Fundraising Manager to help strengthen our long-term financial sustainability and grow our charity fundraising activity. This is an exciting opportunity to join the Trust at a key point in its development and to shape our approach to fundraising as our first dedicated fundraising professional.

Working closely with colleagues across the organisation, the Fundraising Manager will identify and secure funding from trusts and foundations, develop opportunities for individual giving and legacy support, and establish effective systems and processes to support successful charity fundraising. The role will build a strong pipeline of funding opportunities to support exhibitions, learning programmes, collections work and the Trust’s wider strategic priorities.

This post sits within the Central Services team and reports to the Head of Development and Partnerships.
The South West Heritage Trust is a charity which delivers a broad range of heritage services across Somerset and Devon. We are a growing organisation, founded on services that were previously delivered by Somerset and Devon County Councils. With a turnover exceeding £5 million, we manage and run three museums (including the Museum of Somerset), two Archives and Local Studies services and look after the historic environment in Somerset.

We are committed to building an organisation as diverse as the communities we serve. Your application for this role will be welcomed whatever your background and regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnership.

If you would like to have an informal discussion or experience any difficulties with the recruitment process, please contact Ann Bradford (HR and Governance Manager)