Head Of Marketing Jobs
Main purpose of post
This role will lead our individual giving campaigns ensuring key audiences see the impact of the charity and are motivated to donate to support the continuation of our work. It will build on existing successful campaigns, including our Christmas Star appeal, and create new and engaging additions. You will ensure the donor journey is sensitive, engaging and straightforward and place a high importance on the ongoing stewardship of donors.
You will report to the Head of Fundraising and work alongside our Fundraising Team to ensure plans align and budget targets are achieved. You will work closely with the Campaign Manager and Data Manager to target individual giving effectively across South Yorkshire, Bassetlaw and North Derbyshire.
This is the perfect role for anyone who loves to plan and see those plans through to completion, who has excellent customer care skills and who is digitally savvy. You will enjoy working as part of a busy fundraising team and collaborating to achieve collective success.
Key Responsibilities
· Lead and implement the individual giving donor journey to increase the charity’s individual gifts including regular and pay roll giving.
· Lead the creation of fundraising individual giving campaigns to recruit new donors, retain existing supporters and grow reach, engagement and income.
· Lead the development of new individual giving campaigns, working closely with the Campaign Manager, to deliver direct marketing campaigns across various channels, which enhance current supporters understanding of the difference their donation makes and also encourages new supporters to donate to our cause and projects.
· To create new individual giving income opportunities, including introducing a charity lottery.
· Review and evaluate campaigns against income and impact success factors and implement improvements.
· Maximise all gift aid opportunities within the agreed audiences.
· Be responsible for an income target of a minimum of £300,000 per annum.
· Manage relationships with existing supporters to ensure a high level of donor care is achieved whilst achieving and maximising income opportunities.
· Analyse and segment the charity's supporter base, developing appropriate supporter journeys and propositions, and the effective use of supporter data for campaign purposes.
· Utilise digital methods and platforms for new donor acquisition.
· To assist in the delivery of a range of donor, supporter and staff engagement events throughout the year in line with our donor recognition & stewardship plan.
· Contribute to development of the fundraising annual plan to drive forward the charity’s ambitious plans for change and growth in line with the 3 year strategy.
· Ensure that all activities and contacts are managed through the charity’s CRM (Raiser’s Edge).
· Ensure all fundraising activity complies with laws and best practice governing charitable activity, most notably General Data Protection Regulations, Fundraising Regulator Code of Practice and charity law.
· Attend and contribute to team meetings and 'away days' and be an active, invested member of our team.
· Ability and willingness to travel throughout the region to attend charity fundraising events.
· Able to work flexibly, including occasionally working in the evenings and at weekends.
General Responsibilities:
Every employee is required to:
· Adhere to, and comply with, organisational policies, procedures and guidelines at all times.
· Take all reasonable steps to manage and promote a safe and healthy working environment which is free from discrimination.
· Comply with the organisational policy on confidentiality, and the General Data Protection Regulations.
· Respect the confidentiality and privacy of donors, guests and staff at all times.
· Maintain a constant awareness of health, welfare and safety issues affecting colleagues, patients, volunteers, visitors and themselves.
· Participate in personal and organisational training and development and performance framework meetings.
The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Who you are
We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy charity team. Our Individual Giving Manager will play a vital part in our team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region. If you are interested in progressing your career within an organisation which makes a real difference to the lives of thousands of people, we’d love to hear from you.
About you:
· You will be a forward thinking, team player with a ‘can do’ attitude & part of a fast-paced charity team
· You will have excellent communication skills (both written and oral)
· Able to manage your own workload and priorities to agreed deadlines
· Participate in and contribute to team meetings
· Co-operate and liaise with colleagues, working in a professional manner at all times
· Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives and values, and to always work in the best interests of the charity.
· Support and encourage harmonious internal and external working relationships
· Make a positive contribution to volunteer involvement in delivering the charity’s strategy and raising the profile of Weston Park Cancer Charity
Our Total Rewards Package
Our Total Rewards Package is the result of staff feedback and best practice across the charity, public and private sectors. Some of our key benefits, depending on eligibility, include:
· 27 days (plus bank holidays) annual leave
· Option to purchase additional five working days per year
· Westfield Health level 4 coverage
· 12 weeks maternity leave at 100% pay and an additional 6 weeks at 50%
· Up to 2 weeks full paternity pay
· NHS benefits
· Hybrid working
· A minimum 4% employee / 6% employer contribution through our Auto Enrol private pension scheme. *Tax relief is automatically claimed for the staff member.
· Death in service cover
The client requests no contact from agencies or media sales.
This is an exciting opportunity for someone with experience of producing innovative and insight-led campaigns from conception to delivery and a passion for line managing a team and developing people.
The Individual Giving Manager will lead the implementation and development of our Individual Giving programme. You will be responsible for managing a team with ambitious targets and an exciting portfolio of campaigns to drive donor acquisition and retention, with a particular focus on digital campaigns.
You will work in a cross team manner, collaborating with colleagues to deliver activities that delight and inspire our supporters, encouraging long term partnership. You will form strong working relationships with internal stakeholders and external suppliers.
We promote flexible working at Terrence Higgins Trust. This position will be a hybrid role based between our offices in either London, Brighton or Glasgow and home working. We offer both National Allowance and London Allowance on top of base salary, depending on location.
The client requests no contact from agencies or media sales.
Job Title: Communications Officer
Salary: £26,000 - £30,000 dependent on experience
Team: Communications and Marketing Team
Hours: 37.5 hours per week
Location: Shooting Star House, Hampton / Christopher’s, Guildford
About Shooting Star Children’s Hospices
We have an exciting opportunity for a Communications Officer to join our team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
About the role
Your key purpose will be responsible for developing inspiring and compelling written content to support income generation and raise awareness of our important work. The postholder will need to bring knowledge and understanding of what makes a good story, working closely with teams across the charity to capture and develop engaging content for a myriad audiences.
Main job responsibilities:
- Copywriting / Storytelling / Content gathering
- Internal communications
- PR and media support
- Reporting and collateral management
About you
This role requires experience of copywriting and storytelling, with a strong understanding of what makes a good story. You will require relevant experience of generating compelling storytelling ideas and building relationships with colleagues at all levels.
You will also have an ability to work under pressure, through heavy workloads and to tight deadlines and have the influence and communication skills to work effectively with internal and external stakeholders. You will possess an unyielding attention to detail, a can-do attitude and a passion for creativity.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
- 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5,10 and 15 years’ service
Contractual benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Mindfulness sessions
- Cycle to work scheme
- Mental Health First Aiders
- Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site.
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be working with a fantastic Health Charity to find their brand new Individual Giving & Acquisitions Lead.
The charity offers a flexible working environment, with hybrid working from either of their London offices.
The Individual Giving & Acquisitions Lead is a new role in their Marketing & Communications team. The postholder will play a key role in developing and delivering the Individual Giving Programme to drive income growth, engage new audiences and retain existing supporters. This role would suit a candidate looking to harness their skill set in direct marketing and use their ability to create new fundraising products to set up an Individual Giving Programme from scratch, with support from the Head of Marketing & Communications.
Key Responsibilities:
- Lead on creating and implementing a strategy to support the development of a new Individual Giving and Acquisition Programme in collaboration with the Head of Marketing & Communications.
- Plan, develop and implement a range of direct marketing campaigns to support the acquisition of new donors and the retention of existing supporters, ensuring that all campaigns are managed effectively and delivered on time and within budget.
- Deliver personalised and tailored content to increase engagement with existing and new supporters.
- Enhance supporter journeys by using data insights to develop segmentation and improve targeting for IG activities.
- To effectively manage the end-to-end creative process from inception to execution of direct marketing campaigns.
- Working with the database manager, report on post-campaign data analysis to evaluate effectiveness and understand ROI.
- Working with the Head of Marketing & Communications to deliver an excellent supporter experience across all communications and fundraising activity, working with colleagues to ensure consistency with other fundraising programmes.
- Brief, monitor and manage internal stakeholders’ relationships for Individual Giving campaigns and projects, maximising opportunities to cross sell across all audiences.
Person Specification:
- Proven track record of DM campaign management experience.
- Proficient experience of working with data selections, segmentation and campaign analysis.
- Significant experience in managing the end-to-end creative process and proven success in donor acquisition and retentions.
- Experience in designing and delivering supporter journeys for a variety of audiences.
- Experience of delivering excellent results within agreed budgets and on schedule.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
This is an exciting time for Audience Experience at Sue Ryder. We’re at the launch point of the next phase of our strategy to become a truly audience-centric organisation and we need someone like you to help make this happen.
Are you experienced in stewardship, supporter experience and journeys with a background in charity or customer experience in a commercial environment? Does the prospect of playing a pivotal role in taking an organisation to the next level excite you? If so, come and join our team and contribute to the great work we do at Sue Ryder.
Reporting to the Journeys & Stewardship Manager you will be a key member of a busy and thriving Supporter Experience, Data and Insight Team, overseeing engagement activities and collaborating with teams across fundraising and beyond. Sue Ryder is here for people when it matters, and that includes each other. We encourage, inspire, and help one another, and celebrate success.
Key responsibilities
- Assist the Stewardship and Journeys Manager in developing, implementing, and managing strategic, audience-centric journeys and experience, across Fundraising and other departments, ensuring best practice.
- Support and recommend improvements for stewardship activities, maintaining quality and consistency, always looking to deepen engagement.
- Help lead innovation with ‘Test & Learn’ plans to enhance impact and results.
- Develop a deep understanding of our audience segments and adopt a data and insight driven approach to audience experience, utilising research, models, and surveys to improve audience experience.
This is an excellent opportunity for someone capable and proactive to take the next step in advancing their career.
Our benefits:
- Ability to work from home 3-4 days a week in a hybrid focused team
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time),
- Company pension scheme
- EAP support scheme
- Staff discount with thousands of retailers
- Enhanced maternity, paternity and adoption pay
- and lots more. Please visit our careers website for the full list.
Closing date: 6th August
Interview date: TBC
Please note we reserve the right to close the vacancy early if enough of the right candidates have applied.
We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage
If you want more than just a job, we want you. Join the team and be there when it matters.
Sue Ryder is here to make sure everyone approaching the end of life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Civitas Recruitment are delighted to be working with a fantastic UK based international charitable organisation working with businesses, governments and communities to clean and protect oceans. An exciting opportunity exists for a Head of Digital to join the team. As Head of Digital, you will develop and implement the charities digital strategy to ensure an excellent digital experience for supporters and stakeholders. You will lead and manage a small team, while also managing digital development through a matrix structure across multiple roles and departments. This is a full-time, permanent role, home based within the UK, flexible working options.
Who are we looking for?
Ideal candidates will have a substantial track record of leading, managing and developing digital teams. You will have experience of delivering complex digital transformation projects with demonstrative experience of leading growth through digital projects (e.g., in subscriptions, members or sales). You will possess excellent working knowledge of CMS, CRM/Marketing Automation, Google Ads, Email Marketing and in-app analysis tools. Proven experience in the implementation and development of CRM systems, with strong understanding of data segmentation and profiling – including protecting data through the GDPR is essential for the role. You will possess excellent communication and stakeholder management skills and be comfortable working with both technical and non-technical colleagues.
If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.
About the Role
We have a fantastic opportunity to join Sense's engagement team at this exciting time, as Head of National Events. You will be leading the National Events team to deliver against Sense’s ambitious strategy, inspiring and supporting the team. This Includes:
- Support of a £1Million plus London Marathon Event
- Support the Event Managers in delivering 2 new bespoke events
You will drive the creation of a national events strategy to ensure a balanced portfolio of challenge events and support innovation, and creative thinking to further drive income growth and lifetime value across the events portfolio at Sense, delivering impact for people with complex disabilities.
Key Responsibilities
Leadership
- Lead, motivate and inspire the Events team, a team of 4 at present
- To carry out the relevant people management for the team including recruitment, annual appraisals, motivating performance, management of sickness absence and, where necessary, applying HR policies and procedures
- As part of the Engagement Leadership Team, work with peers to provide inspirational leadership to the broader Engagement Directorate
- Collaborate with colleagues across the Engagement Directorate and wider organisation including Digital, Trading, and Volunteering, to deliver fully integrated supporter engagement activities
- There will be a requirement for travel and to work unsociable hours at events with occasional overnight stays in the UK
Strategy development and implementation
- Lead on the development of a National Events' three-year strategy and operational plan to drive growth and create a balanced portfolio of Event offerings
- Oversee the delivery of in-year National Events plans including all marketing and stewardship activities to ensure budgets and targets are achieved
- Manage the Events budgets, ensuring net income is achieved and appropriate mitigation plans are in place where necessary
- Review and interpret research and data to make evidence-based decisions that improve activities within the Events portfolio
- Produce regular reports on progress against the strategy with the delivery of key performance indicators for the Associate Director of Public Fundraising, Group Director of Engagement, CEO, Executive Team, Trustees and other stakeholders as required
- Contribute to the development of the Sense brand by ensuring consistent delivery of high-quality supporter engagement materials that are accessible to all
- Contribute to the development and implementation of the Engagement strategy, ensuring supporters are inspired to actively participate in helping improve the lives of people living with complex needs
Strategic delivery and innovation
- Strategic leadership of the events function, focusing on impact, delivering against our strategy and ensuring financial stability
- Lead and oversee the delivery of the in-year and three-year Events strategy.
- Identify opportunities for the development of the Events strategy through new events, partnerships and products.
- Be an active member of the Events team, attending events and activities where needed.
- Lead on product development activities for key areas of opportunity including mass participation products and virtual events.
- Encourage a culture of innovation and constant improvement in the team.
- Cultivate and manage strategic relationships with key external suppliers and supporters where identified.
- Person specification
Person Specification
Essential
- Extensive experience in managing challenge event fundraising teams in a charity, with a strong track record of generating growth in participation and income
- Experience in creating and bringing to market new events – from inception to launch and review
- Experience in leading a team, including facilitating high-performance and staff development
- Experience in managing stakeholders at all levels and dealing with external contacts/suppliers
- Experience in engaging with colleagues and to bring them on board in line with set targets
- Ability to see opportunities and challenge convention to make improvements to how Sense delivers events
- Demonstrable experience of setting and achieving ambitious growth targets
- Demonstrable experience in using CRM and data to identify and harness actionable insight
- Experience in developing and implementing National Event strategies and plans
- Experience in leading projects, especially innovation development projects
- Experience of setting, managing, and reporting on budgets.
- Strong understanding of the challenge event landscape with a willingness to stay ahead of current trends and developments and apply learning
- Understanding of the regulatory environments including GDPR and fundraising regulations
Desirable
- Experience of using Raiser’s Edge and MS Dynamics
- Experience of working with a volunteer network
About Us
Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.
To apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines and job description before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
Marie Curie, the UK’s leading end-of-life charity, is seeking an Associate Director of Local Fundraising to lead their local fundraising operation and ensuring they maximise the value from local relationships.
Marie Curie is the largest non-NHS provider of end-of-life care in the UK, the only provider across all four nations delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Their leading research pushes the boundaries of what we know about good end-of-life, and their campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they’re likely to die from.
The Associate Director of Local Fundraising is a senior role within the Income, Innovation and Engagement directorate; a highly ambitious and professional team which is working to grow income and strengthen the organisation’s voice across the UK as the leading end of life care charity in the UK. Marie Curie has ambitious financial growth targets and needs to drive net contribution, engagement and awareness if they are to achieve their fundraising ambitions and subsequently their service growth goals.
The primary focus of the role is to maximise the net contribution from local fundraising but also to drive community awareness and engagement with Marie Curie. This is a key role for Marie Curie, responsible for managing a team of over 100 people and having responsibility for over £20 million Income, the recruitment of legacy prospects, the delivery of fundraising events and the strategic approach of supporter facing volunteers.
The Fundraising teams based in communities across the UK are responsible for raising money, driving legacy sign ups, building event participation and profit and growing awareness and engagement of the need for and impact of the charity’s work amongst supporters and people who have the potential to support Marie Curie. With all local relationships managed by this role’s teams, the post will ensure that supporters have a connected, seamless experience.
The ideal candidate will have senior leadership experience in a fundraising environment with a successful track record in increasing voluntary income or revenue. They will also have experience in developing both annual operational and three-year strategic plans, developing creative and innovative solutions and digital marketing and in working with working with volunteers and engaging local communities. This will be combined with a proven track record in managing large high-performing, geographically dispersed teams.
This is an ideal career opportunity for an individual with extensive community fundraising experience looking to either broaden their portfolio or take the next step towards a Director of Fundraising role.
Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
CLOSING DATE: 9am, Monday 12th August.
PLEASE NOTE: We will be longlisting applications as soon as we receive them, so please apply early to register your interest.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us:
Andrew Simpson Centres (ASC) are dedicated to making sailing and watersports accessible to all. Our not-for-profit centres offer a range of subsidized courses, specialist programs, and clubs. We aim to transform lives through sailing, inspired by Olympic gold medalist Andrew Simpson MBE. Our centres provide opportunities for individuals of all ages and abilities to engage in sailing and watersports, fostering skills, confidence, and community.
Job Summary:
We are seeking a highly motivated Sales and Communications Coordinator to join our Portsmouth team. This role involves supporting the Centre Manager in achieving income targets, maintaining customer relationships, managing bookings, and driving new sales. Additionally, you will assist in fundraising, outreach, and community engagement activities. Your efforts will help ensure the smooth running and development of our centre.
Main Duties and Key Tasks:
Centre Sales and Communications:
- Achieve income targets through agreed strategies.
- Maintain relationships with schools, groups, and individuals.
- Establish new customers and drive sales.
- Manage bookings and the booking system.
- Process and administer paperwork and communications.
- Assist in developing the centre according to the annual development plan.
- Collaborate with the team for smooth operations.
Fundraising Activities:
- Identify and pursue local fundraising opportunities.
- Manage relationships with local supporters and stakeholders.
- Research and submit applications to local trusts and grant organizations.
- Identify community partners for fundraising.
- Provide information for impact reporting to funders and supporters.
Outreach Activities:
- Identify effective outreach strategies with the Outreach Manager.
- Lead local outreach to attract participation in RNSA Youth Crew and Swim Free Programme.
- Network with local communities to market opportunities.
- Serve as a point of contact for families and young people.
- Engage with families and signpost available pathways.
- Develop materials to support programs.
- Research local demand and business potential.
- Attend and leverage local events for networking.
Person Specification:
Essential:
- Working knowledge of office management and administration.
- Previous outreach and marketing experience.
- Excellent communication skills and ability to build relationships.
- Experience in producing and implementing administrative practices.
- Proficient in managing complaints and conflict.
- Excellent customer service skills.
- Ability to problem solve and make sensitive decisions.
- Good financial management skills.
- Proactive, organized, and a team player.
Desirable:
- Experience in digital marketing.
- Educated to degree level or equivalent.
- Knowledge of the charity sector.
- Understanding of sailing/watersports industry.
- Experience in a non-profit or charity setting.
Personal Commitment:
- Uphold and promote ASC values.
- Adhere to Health and Safety, equality and diversity, safeguarding legislation, and other policies.
- Maintain strict confidentiality and data protection principles.
- Commit to delivering excellent customer service.
Apply now to join our team and help us transform lives through sailing and watersports.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract: Permanent
Location: Home-based, but with on-site meetings
Reporting to: Chief Executive Officer
Hours: Full-time – 35 hours per week. A 50:50 job share may be considered.
Salary: In the range £36,400 - £40,200 depending on experience
Background
Evolve is a Cambridgeshire-based charity (a CIO), founded in 1978, which provides affordable mental health counselling to adults in Cambridgeshire and surrounding counties. We deliver talking therapies to adults – online and in person. The Evolve counselling community is made up of around 50 qualified practitioners working part-time at donated or subsidised rates. Our service delivers around 500 counselling sessions per month to a broad range of individuals, many of whom would not otherwise be able to access counselling support. Evolve also provides supervision, reflective practice, critical incident support and mental health awareness and related training to organisations.
Main purpose of the job
The Head of Counselling works with our counsellor members and executive team to ensure that Evolve is the local counselling charity of choice - managing existing client relationships and service contracts, as well as seeking and securing new business. They are responsible for the clinical leadership of our counselling and related services to clients, and for supporting, motivating, and managing our counsellor members.
About the candidate
The successful candidate will be an appropriately qualified and experienced individual who has leadership expertise, with the ability to engage with colleagues, trustees, counselling clients, organisational contacts and other stakeholders. They will have demonstrable experience of delivering a high-quality service in line with ethical standards and good practice, monitoring and evaluating impact and outcomes, as well as identifying and implementing, alongside other members of the executive team, service development/improvement and growth initiatives. They should also have a good understanding of the commercial considerations of managing a counselling service, and have experience of successful funding proposal/ bid writing and delivery.
KEY RESPONSIBILITIES
Clinical Management
- Overall responsibility for incoming referrals and allocations as well as ongoing management of clients and any waiting lists.
- Monitor the balance between counsellor capacity and client demand.
- Provide leadership and support to the counselling members.
- Be the first point of contact for clinical advice and enquiries.
- Ensure the quality of provision to clients and the care of counsellors.
- Lead on revising, updating of existing, and writing of new, clinical policies and procedures to ensure compliance with charity standards as well as ethical and legal standards.
- Liaise with the CEO as Designated Safeguarding Lead, taking responsibility as the Counselling Safeguarding Lead. This includes ensuring that Evolve adheres to local and national guidelines for safeguarding and that issues relating to client risk are appropriately dealt with.
- Oversee counselling members’ health and safety including lone working and risk assessment.
- Manage and respond to complaints in line with Evolve’s procedures.
- Monitor, implement and ensure clinical service compliance with GDPR standards.
- Report on clinical service performance and attend Trustee Board meetings as required.
Training and development
- Ensure that all counsellors have the appropriate training, experience, and specialist knowledge required to support Evolve clients, including identifying training and development needs.
Recruitment
- Lead the recruitment of new counsellors, including interviewing potential new members as well as clinical induction and training of new counsellors.
- Oversee the annual membership renewal process, ensuring all members are compliant with Evolve requirements.
Monitoring and impact analysis
- Take responsibility for client feedback, ensuring comments are reviewed and acted on as appropriate.
- Compile reports and impact analysis as required, for internal and external stakeholders.
Business Development and General requirements
- Work alongside the CEO and executive team to represent Evolve and promote awareness of Evolve’s services along with the importance of mental health awareness and support. Provide clinical and commercial input to funding proposals and/or new service developments.
- Participate in Evolve’s committees, support work with the Trustee Board, and through events for the membership, to shape the future development growth and sustainability of Evolve Counselling CIO.
- Build and maintain effective external professional networks within Evolve’s operational areas.
- Work closely with the Administrator to ensure all data regarding members and clients is up to date, appropriately recorded and in line with Data Protection guidelines.
- Provide input to Evolve’s website and social media presence and other marketing channels, suggesting and writing content for posts and resources as required.
- Ensure effective partnership working with those charities and other organisations with whom Evolve collaborates.
The above list of responsibilities is not exhaustive, and the post-holder may be required to carry out such other duties as required from time to time on-site and working from home which are broadly consistent with the status of the post within the charity.
PERSON SPECIFICATION
Education, Qualification and Training
- Degree level or minimum level 4 Diploma qualification in Counselling or Psychotherapy.
- Diploma in Clinical Supervision (or equivalent professional qualification).
- BACP accreditation, or equivalent professional status.
Core competencies
- Service planning and project planning/delivery – drive for completion.
- Problem identification and resolving – a ‘solutions’ focus.
- A client focus - negotiation for mutually beneficial results (clients/colleagues).
- Nurturing improvement and innovation – researching and making informed decisions.
- Inspiring others – forging a cohesive and motivated membership.
Essential requirements
- A minimum of five years post-qualification clinical experience.
- Extensive experience of recruiting, leading, and motivating a diverse team of counselling practitioners, including providing clinical support, reviewing performance, and project/change management.
- Significant experience Clinical Supervisor, supervising qualified counsellors on a group, or individual, basis.
- Extensive knowledge of the legal and ethical frameworks that relate to the counselling profession.
- Considerable experience in safeguarding individuals and management of clinical risk.
- Strong professional and clinical judgment.
- Ability to work effectively and collaboratively as part of a diverse team, whilst retaining the flexibility to work independently and the ability to build positive relationships with a range of internal and external stakeholders
- Excellent communication and interpersonal skills including presentation skills as well as the provision of executive level reports.
- Ability to convene and lead committee work, preparing and running to agendas and guiding groups to positive outcomes and consensual decisions.
- Demonstrable understanding of the charity or voluntary sector.
- Experience of costing, pricing, and monitoring financial performance of services, including knowledge or experience in forecasting and budgeting.
- Excellent IT skills including use of MS Office.
- Experience in the use of a clinical case management system, including analysis and presentation of clinical data, and accurate client billings.
- Experience in the planning and successful delivery of service improvement/development initiatives.
- The ability to be flexible and respond reasonably to the needs of the CIO.
Desirable qualities
- Knowledge/experience of statutory mental health services.
- Clinical leadership experience in more than one organisation and across modalities/specialities.
- Experience of providing clinical and commercial input to successful funding bids, including subsequent delivery.
- Knowledge of the local East of England mental health and voluntary/charitable service community, including a willingness to represent Evolve locally as required.
- Ability to support a social media presence that represents and promotes the service.
- Ability to create and plan promotional events.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Marketing and Communications Manager
ROLE DESCRIPTION
22.5 hours per week (3 days)
(Occasional work outside of office hours, with time off in lieu)
Duration: 6 months fixed contract
Salary: £28-33K (pro rata) depending on experience
Reports to: Head of Operations
Application deadline: Wednesday 31st July
ROLE AND RESPONSIBILITIES
Job role
We are looking for a creative and passionate communicator who can help us tell the story of Fight for Peace, and amplify the voices of young people and our brand across a variety of media and formats. This role is vital to Fight for Peace’s work in engaging young people and supporters, raising awareness of the talent and potential of young people, and keeping the team of staff informed of what’s happening across the organisation.
The successful candidate will be proactive and creative, have excellent interpersonal and storytelling skills, proven experience in content production, and a passion for supporting young people to thrive.
While they will be based at our Academy in east London, they will also have the chance to work on projects highlighting Fight for Peace’s work around the UK, in Jamaica and in Brazil.
RESPONSIBILITIES
Content and Storytelling
● Develop social media content capable of engaging Fight for Peace audiences and
raising awareness of the organisation’s work and mission, working alongside
colleagues and young people.
● Research, write and publish regular website articles aimed at telling the story of
Fight for Peace’s work and approach.
● Work with local and national media to amplify Fight for Peace messaging and
reach wider audiences.
● Work with young people and the Creative Lead, supporting the production of films
and other creative content.
● Manage social media channels and website, monitoring analytics to inform digital
strategy and making updates where required.
Brand
● Promote and elevate Fight for Peace brand by managing design projects, creating
communications assets, and shaping messaging and collateral (working with internal
team and external designers).
● Monitor the use of brand internally and externally to ensure Fight for Peace, our
community and young people are represented appropriately in messaging and visual
assets. Support training and guidance of colleagues in use of brand where necessary.
Internal Communications
● Work with colleagues and utilise a range of tools and techniques to ensure that the
Fight for Peace team of staff and young people are informed of what’s happening at
the organisation, as well as key initiatives, changes, messaging and news.
Management of self
● Develop knowledge, personal skills, time management, being an advocate
and representative of the organisation.
● Be effective within a role: learning, well organised, excellent communication.
● Provide line manager with updates on progress of work as well as challenges faced.
SKILLS AND ATTRIBUTES
Required
● Passion for supporting the work of Fight for Peace
● Proven experience in managing social media accounts and websites
● Excellent written and verbal communication skills
● Dedicated, organised and committed to high professional standards
● Experience in and knowledge of digital content creation and media production.
● Ability to work independently and proactively
● Excellent attention to detail and a hunger to learn
Desirable
● Experience in writing, research and copy editing
● Experience working in a communications environment
● Graphic design experience using software such as Adobe Photoshop and Canva
● A passion for social justice
● Knowledge of the local area of Newham and young people’s experiences living in the
borough
APPLICATION PROCESS - TO APPLY
Please send your CV and a short cover letter with the monitoring form explaining why you are a good fit for the role and your skills and experience. Application deadline: Wednesday 31st July
ABOUT FIGHT FOR PEACE
Fight for Peace combines sport, education and personal development to support young people to reach their full potential. We focus on communities that are affected by crime and violence, and we have been based in Newham east London since 2007. We know that sport has the power to change lives and we offer free boxing and martial arts sessions to young people of all abilities aged 7-25 years old. We also know that when you combine sport with personal development, led by passionate and skillful practitioners in a safe and positive environment, it can make a profound transformational impact on
individuals, communities and our society.
Fight for Peace’s personal development services include support for young people in education and gaining employment, mentoring to deal with the issues and challenges life presents, and opportunities to build leadership and other vital skills.
Fight for Peace aims to create champions - in the ring and in life. The impact on young people of the work Fight for Peace does comes in the form of improved mental and physical health, and changes in behaviour, relationships and future aspirations.
We also impact in the building of skills among young people as well as increased access to opportunities and progression in the sporting arena, in employment and education, and leadership positions - at Fight for Peace in the workplace, and in the community.
FIGHT FOR PEACES COMMITMENT TO EQUALITY, INCLUSIVENESS AND CONFIDENTIALITY
Fight for Peace is committed to safeguarding the welfare of the children, young people and adults at risk that the organisation works with. We are committed to equality and inclusive practice. Fight for Peace actively promotes equality of opportunity for all and welcomes applications from a wide range of prospective employees and participants, including those
with relevant lived experience, a history of offending or with criminal records.
Fight for Peace will only ask an individual to provide details of sensitive information, including convictions and cautions, that it is legally entitled to know about. Most of our staff and volunteers will be in Positions of Trust and a Disclosure and Barring Service (DBS) check must be completed by anyone who meets the government’s definition of ‘Regulated Activity’ or ‘Regular Activity’ within our activities and services. We do not want this to be a barrier to those who have the potential to add great value to the work we do. All information disclosed for the purposes of employment will be used for the sole purpose of assessing whether an individual is suitable and appropriate to work with our members and/or if any specific arrangements around supervision and support might be required. All information gathered as part of our recruitment processes will be treated sensitively and equitably, with confidentiality strictly maintained.
The client requests no contact from agencies or media sales.
About The Role
Are you passionate about creating exceptional user experiences? We're seeking a talented User Experience Manager to join us at our HQ, Haig House, Southwark, in a hybrid role that blends remote and office work.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
In this role, you'll bring your expertise in human-centered design to shape and iterate experiences, collaborating with internal and external stakeholders to drive our customer experience vision forward. You'll lead the design strategy for all our digital applications, ensuring they deliver value-driven outcomes that resonate with our diverse customer base.
Your responsibilities will span from understanding user needs and developing personas to prototyping, user-testing, and championing accessibility and inclusive design principles. You'll have the opportunity to unleash your creativity by conceptualising innovative ideas to bring our brand to life in the digital space.
Reporting to the Head of Digital, you'll play a pivotal role in defining and assuring the overall quality and strategy for digital product design. Your ability to build relationships and influence key stakeholders will be crucial as you navigate complex UX and UI concepts, securing buy-in for your visionary ideas.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Do you want to work with a vibrant, dynamic and youth driven organisation that is committed to creating healthy futures for British children by improving the food system?
Be part of the creative, agile and growing team behind Bite Back 2030’s exceptional teenage activists. Join us as our Youth Development Lead and contribute to our journey to help make the food system healthier and fairer.
You will play a pivotal role in ensuring our Youth Activists and Ambassadors are equipped to challenge the global food system and advocate for change.
Responsibilities
The Youth Development Lead is accountable for:
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Providing ongoing operational, administrative and mentoring support to ensure the smooth and effective running of our youth engagement, including:
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Organising and facilitating regular group meetings.
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Managing appropriate digital communication channels.
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Ensuring forums for engagement are engaging, fun, and tap into youth motivation.
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Planning and executing team and community building activities.
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Building a strong values-based culture, encouraging positivity, openness, collaboration and creativity.
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Developing progression and personal development opportunities for youth board members, as individuals and as a collective.
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Creating effective communication and collaboration channels with peers.
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Acting as the key point of contact for our Youth Board members, on standby to resolve any arising issues.
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Ensuring that the highest level of safeguarding is upheld in all interactions with the Youth Board and Ambassadors, including the securing of consent forms, training of the young people for social media and media appearances, as well as liaising with partners, schools and parents/guardians.
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Taking steps, alongside the Head of Youth Activist Development to enable every young person to act as key representative of Bite Back, ensuring their needs, ideas, and strategic thinking is fed into wider organisational plans.
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Supporting the design and delivery of training to empower 90 youth activists to aid us in activating our campaigns activities in a multitude of settings including media, policy, social media and public affairs.
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Working effectively alongside the Head of Youth Activist Development and our colleagues in Communications and Brand on the recruitment and onboarding of the Youth Board Members.
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Leading regular evaluations of the Youth Board programme, securing feedback from the youth activists on their experiences, and providing recommendations to shape strategy and approach in the future.
The Youth Development Lead works closely with the Head of Youth Activist Development to ensure that we can provide a consistent and uplifting pathway for our youth activists.
Skills and Experience
The ideal candidate would have the following:
Essential
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Experience working in youth engagement programmes in the UK.
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Experience in designing and leading programmes and governance structures to empower young people.
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Great project management, administration and operations experience, with the ability to manage multiple projects to tight deadlines to high quality.
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Experience in building and maintaining partnerships (preferably with schools, youth networks and community groups).
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Outstanding people skills, with the ability to form strong relationships with young people.
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Excellent English language verbal and written communication skills.
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Knowledge of key safeguarding principles.
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Understanding of the basic principles of campaigning.
Desirable
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Experience of empowering young people to lead campaigns targeting the government or business to make policy changes.
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Experience of evaluating the success of youth programmes.
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Experience of working on children’s health in the UK.
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Experience of mentoring young people, particularly those from disadvantaged backgrounds.
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Good understanding of the cultural landscape of young people in the UK.
Approach to Work
You will be able to show the following qualities:
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A bold and open mind - you will be prepared to think differently about issues.
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A level head - you will be comfortable working both reactively and proactively.
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A sense of humour - we believe work should be fun and that we all perform at our very best when we enjoy what we do.
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Creativity - you will come at issues from new and unusual angles and be prepared to work hard on finding fresh and surprising angles.
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Resilience - you will be prepared to keep going or as our values say, set back won't set you back.
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A passion for our mission.
Please apply with a CV and covering statement (maximum two sides of A4) explaining why you are a good candidate for this position. The covering statement is your opportunity to tell us why you’re a good fit for this role. We know it’s a big job so we don’t expect you to have everything we are asking for on day one and we are committed to providing support and training. Do look at each point under Skills and Experience and Approach to Work to give clear, specific examples of how you meet them through your personal or professional experience (volunteering counts too!) Don’t forget to tell us why you want the job!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As our Legacy and In Memory Fundraiser you will develop our plans to maximise income, consolidate and develop processes and build important relationships with a range of donors to ensure we can continue to provide palliative care to our communities for many years to come.
· Are you passionate about making a difference to patients with life-limiting illnesses and their families in Weston-super-Mare and North Somerset?
· Could you inspire donors to leave a lasting gift to Weston Hospicecare and help secure our future?
· Would you like to utilise your superb organisational and administration skills to balance a varied workload and maximise income in these important areas?
We would love to hear from you.
Weston Hospicecare is seeking a passionate and self-motivated fundraiser to develop and grow our Legacy and In Memory fundraising activity. This is an important area of income for the Hospice, and we are looking for someone who can either bring their existing expertise to this role or who is keen to develop their current fundraising experience within legacy fundraising.
To be successful in this role, we’re looking for someone who will:
· Lead on the development of Weston Hospicecare’s Legacy and In Memory fundraising strategy, using your expertise to analyse activity and grow this area of income, building the financial resilience of the Hospice.
· Inspire support by developing a compelling Legacy fundraising proposition to encourage support from existing and new supporters.
· Deliver results through inspiring communications and promotional activity, bringing to life the extraordinary work of Weston Hospicecare and driving legacy pledges and support.
· Build strong relationships with a range of people, including local firms of solicitors, supporters, patients and their families and members of the team.
· Utilise your exceptional attention to detail and expert knowledge to monitor and administer existing estates, working with solicitors and executors to expedite settlement and where possible, accurately predict timelines for income.
· Provide excellent stewardship to existing supporters and pledgers through regular updates and inspiring events to demonstrate the impact of support and develop and nurture these important relationships.
· Devise an effective In Memory strategy to build upon and support this area, monitoring existing opportunities and developing new activity. Sensitively use personal stories, images and testimonials to strengthen this key area of income and offering a lasting tribute for families.
· Amplify the work of the team through sharing ideas and knowledge. Keeping up to date with sector developments and ensure best practice across all Legacy and In Memory fundraising activity.
· Work with an ambitious, positive and creative approach, with experience in working collaboratively organisation wide.
We welcome applications from those with existing expertise in Legacy fundraising and those with a broader fundraising experience looking to develop their skills in this exciting area.
Whilst we are looking for someone to work 37.5 hours per week, we will also consider compressed hours or part-time hours of 30 per week for the right candidate.
In return, we offer:
· 6 weeks holiday (increases with service)
· Contributory pension/NHS transferable
· Healthcare discount scheme
· Employee Assistance programme
· Subsidised bus travel with First Bus Commuter Travel Club
· Free parking (on site or nearby)
· Opportunity to develop your skills within an experienced fundraising team.
If you would like to discuss this opportunity in more detail and find out why this could be the job for you, please get in touch with Head of Fundraising Georgina Landau.
The closing date is Wednesday, 7th August and we anticipate holding interviews during week commencing 19th August.
We value and encourage applications from all sections of the community.
Be there when it matters
Are you a campaigns expert with a passion for creating positive change looking for your next challenge?
This is an exciting time to join the Sue Ryder Influencing team, reporting to the Senior Influencing Manager and line managing the Campaigns and Public Affairs Officer you will be playing an integral role in shaping and delivering Sue Ryder’s influencing campaigns and public affairs to help create positive change for people experiencing dying and grief.
About You
You will have demonstrable knowledge and understanding of the UK political system and understanding of the issues affecting Sue Ryder’s work. You will have significant experience of campaign work, designed to achieve change, generating engagement and mobilising supporters. You will be skilled at networking proactively and confident in developing and maintaining relationships with internal and external colleagues, comfortable negotiating where different perspectives exist. You will have good knowledge and understanding of PR and social media and how this should be used as part of an integrated approach to influencing.
Key Responsibilities:
- Represent Sue Ryder externally across the UK at meetings, groups and events with key stakeholders to raise the profile of our influencing work and secure positive changes for our communities.
- Work in partnership with the Senior Influencing Manager to develop an annual campaign and public affairs workplan that helps the Influencing team to deliver its strategy and the wider organisation’s vision.
- Work with the Campaigns and Public Affairs Officer to deliver the annual workplan - and to show sound judgement in discharging this function – to enable the Influencing team to progress towards its goals
What we can offer you:
Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
- EAP support scheme
- Staff discount with thousands of retailers
- Enhanced maternity, paternity and adoption pay
- and lots more. Please visit our careers website for the full list.
Closing date: 12th August
Interview date: 20th and 21st August
Start date: 1st October or following the end of a notice period.
We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage
If you want more than just a job, we want you. Join the team and be there when it matters.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.