Head of operation jobs in Bermondsey, greater london
Job Purpose
Lead and develop the charity’s HR and Volunteering functions (People) to foster a positive, engaging, and inclusive work environment, in line with the organisation’s values and EDI objectives
Key Tasks
Leadership
• Work with the People Sub-Committee (PSC) and SMT to develop and implement organisational people strategies and plans to support the delivery of our organisational strategy for older people.
• Have responsibility for our progress against these plans; measure and report this to PSC and SMT, including by administering our annual people survey, volunteer survey and trustee survey. Identify areas that require improvement and make recommendations for change.
People management
• Oversee People-related policies and procedures, ensuring compliance with UK employment law and best practices.
• Support the development and implementation of Learning and Development (L&D) initiatives.
• Provide support and guidance to those in line management roles within the organisation including on performance management issues and processes.
• Provide line management and support to the Community and Volunteer Manager, ensuring 6 their work aligns with organisational priorities.
• Manage complex employee relations cases, including grievances, disciplinary actions, and change management.
Administration
• Ensure all employee compliance requirements are met, including DBS checks, right to work documentation, and up-to-date staff records.
• Work with the DFO to ensure accurate and timely monthly payroll processing)
Quality
• Ensure that AUKEL’s People policies and procedure are in compliance with the Charity Quality Standard.
• Strive for excellence through the people in the organisation.
Liaison
• To participate to the National Age UK HR network to exchange insight and learn good practice.
• To liaise with our Solicitor team to ensure compliance when managing complex cases.
• To represent AUKEL and participate in appropriate external meetings and events in order to remain aware of local, regional and national issues affecting quality and compliance issues affecting charitable companies.
• To attend relevant HR/ Employment Law seminars or work groups as the AUKEL HR ambassador.
General
• To meet regularly with the CEO for support, supervision and appraisal.
• To attend team and staff meetings, as required.
• To undertake any other duties within the competence of the post holder as may be required
from time to time for the continued smooth running of Age UK East London.
• To undertake any training required to fulfil the role.
• To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
Functional links
• This role reports directly to the CEO
• Excellent working relationship with SMT and Finance team.
• Close working relationship is needed with the Operations Coordinator and the Executive and Governance Coordinator.
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the
criteria, women, people from the global majority, and people from other marginalised groups that encounter
systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes,
but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
• Significant experience of a Generalist HR role including managing employee relations in compliance with UK employment law.
• Experience in collaboratively developing policies and procedures.
• Experience in working collaboratively with managers to provide both constructive feedback and support to staff.
• Experience of line management and developing staff or volunteers.
Desirable
• Experience of working with volunteers
• Experience of reporting directly to a Trustees Board.
Knowledge & Understanding
Essential
• Strong understanding of diversity, equity, and inclusion principles and practice across People Functions.
• Degree in Human Resource
Desirable
• Management or have acquired the equivalent CIPD level through experience assessment (or working towards same)
• Knowledge of Health and Safety as it relates to the HR function
• HR data system/ data bases (preferably Sage HR).
• Confidence in using Office365 including Microsoft forms.
Skills/Attributes
• Excellent verbal and written communication including ability to write reports and present to different stakeholder groups.
• Ability to collect and analyse data to extract insights and trends to make informed decisions.
• Intermediate IT skills including using of Microsoft form and polls.
• Professional and proactive approach which instils confidence, trust and motivates others
Desirable
• Mediation skills
• Conflict Management skills
• Values-driven and aligned with the mission of the charity.
• Empathetic, with a strong commitment to employee and volunteer well-being.
Additional Requirements
• This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
• This post is required to ensure to undertake regular CPD to ensure that their working knowledge is up to date with
changes in employment law and HR best practice.
• Flexibility in working hours to meet organisational needs.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Are you a skilled and curious practitioner who has experience working with young women and girls?
- Can you support young women to achieve their own best hopes and develop their independence and agency?
- Do you want to work for an ambitious, values-driven charity that believes young women are the experts on their own lives?
Abianda is a London-based charity that works with young women and girls affected by criminal exploitation and violence, and the professionals who support them. We exist to ensure young women are no longer hidden in our communities and can live free from harm and abuse. We aim to bring about a culture shift in how services are delivered to young women and girls, so that they can access support that works for them when they need it.
Abianda is seeking an experienced and collaborative Young Women and Girls Practitioner (1:1) to work with young women and girls aged 13-25 affected by criminal exploitation and violence as part of our flagship service, the Star Project.
As the Young Women and Girls Practitioner (1:1), you will take young women and girls through a tailored programme of activities, supporting skills development and critical thinking. You will work with young women and girls over a period of approximately 6 months, or up to 24 sessions. You can read more about the service on our website.
If you have experience of delivering one-to-one sessions with young women and girls affected by criminal exploitation and want to support them to navigate systems, spaces and relationships safely and healthily, and advocate for their rights and needs, then we’d love to hear from you.
Job Details:
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Salary: £30,756 per annum, plus pension (reviewed annually)
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Full-time, 35 hours (however we are currently on a 31.5 hour-week trial that will likely be extended)
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One-year fixed-term contract
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25 days holiday per annum, plus bank holidays
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Flexible working - hybrid working including from our office in London N5, from home and travel around London with the possibility of UK travel
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Reporting to Abianda’s Head of Programmes - Borough Provision
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Abianda provides a generous benefits and training and development budget for all employees
You can read the full job description attached.
How to apply:
To apply, please send your CV and a supporting statement (max. 1,000 words) detailing why you want to work for us and how you meet the skills and experiences listed in the person specification via CharityJob. Please note, if you would prefer, you can submit your application via video or voice recording (no longer than 5 minutes) or a PowerPoint presentation (no longer than 5 slides).
Please also download and our equal opportunities form (this is optional).
Early applications are encouraged and we may close the job vacancy if we receive sufficient applications. Applications will be received and reviewed on a rolling basis. The deadline for completed applications is 11.59pm Wednesday 11 February.
Interviews will be held on 24 and 25 February at our office in London, N5 2EF. Please let us know when you submit your application if you are not available on either of these dates.
Abianda is a Disability Confident employer. We aim to offer a disabled candidate who meets all of the essential requirements of the role an interview.
If you would like to have an informal conversation about the role, please contact our Head of Operations Sam at sam[at]abianda[dot]com. Sam is not on the recruitment panel.
All applicants are requested to complete a criminal record self-disclosure form at interview stage. We value the lived experience of our applicants and all disclosures will be reviewed on a case-by-case basis.
Please note
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Due to the work we do, Abianda's roles are subject to an Occupational Requirement on the grounds of the protected characteristic of sex. We are a women’s-only employer, and as such, this position is exempt under Schedule 9 of the Equality Act 2010. For the avoidance of doubt, all women including trans women are welcome to apply for and hold such roles, as are non-binary people if the applicant believes that their lived experience aligns with that of women and girls.
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We particularly welcome applications from disabled people, people of colour, the LGBTQ+ community and people from different socio-economic and educational backgrounds.
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We encourage applications from people from all walks of life, including those who may have had exposure to similar experiences that young women across London are facing.
To apply, please send your CV and a supporting statement (max. 1,000 words) detailing why you want to work for us and how you meet the skills and experiences listed in the person specification via CharityJob. Please note, if you would prefer, you can submit your application via video or voice recording (no longer than 5 minutes) or a PowerPoint presentation (no longer than 5 slides).
Our mission is to support young women harmed by criminal exploitation and violence to develop independence and agency.
Percival is proud to be partnering with Nucleo in the search for their next Head of Philanthropy - a strategic leader who will drive fundraising efforts, grow and diversify income streams, and elevate the organisation’s profile.
Nucleo is a music for social action programme based in northwest London, currently engaging over 400 children and young people aged 0–20. Nucleo uses music to build communities and empower young people, through our free, immersive, ensemble-based music education programme. With strong local roots and ambitions for building its national profile, they are now seeking an exceptional fundraising professional to help realise their next phase of growth.
Salary: £50,000+
Contract: Full-time, Permanent
Location: Hybrid, W10 6BL
Reports to: Director of Finance and Operations
In this hands-on delivery-focused role, the Head of Philanthropy will lead and grow Nucleo’s fundraising activity, taking personal responsibility for developing relationships with donors, partners and supporters to secure sustainable income for the organisation. The role combines practical income generation with some strategic planning: cultivating and stewarding a pipeline of high-value prospects, expanding networks, and delivering successful fundraising initiatives. The successful candidate will also play a key role in communicating Nucleo’s story through compelling donor engagement and impact-led content, working closely with the Founding Director to ensure alignment with the organisation’s values and messaging.
In order to be successful in this role, you should have:
- A proven track record of personally raising at least £0.5m annually, with strengths in major donors, corporate partnerships and individual giving
- Demonstrable experience delivering successful fundraising activity with a clear focus on hands-on income generation
- Exceptional relationship-building skills, with the ability to engage confidently with senior stakeholders and high-net-worth individuals, acting as a compelling ambassador for the organisation
- Experience managing donor pipelines and developing long-term philanthropic partnerships
- Confidence in managing budgets, analysing fundraising performance, and using CRM systems effectively to support data-driven decision-making
- Strong communication skills, with the ability to craft persuasive proposals, donor reports and impact-focused content
- Experience planning and delivering successful cultivation and fundraising events
- A collaborative and proactive approach, able to work closely with colleagues across programmes, finance and communications
- A deep commitment to Nucleo’s mission and values, with a passion for creating meaningful impact in the lives of young people and communities through music
Closing Date: Tuesday 10th February
Stage 1 Interviews: Week commencing 16th February
Stage 2 Interviews: TBC
The team at Percival are committed to your journey as a candidate and will provide any necessary support throughout the application process. If you require assistance in completing your application, or need the process to be adjusted, please don’t hesitate to contact Sam at Percival. We value diversity and encourage applicants from all backgrounds to apply.
To apply, simply submit your CV. Should you meet the requirements, we will provide you with the full job description and arrange a call or meeting to provide further information about the next steps. Please note you may be required to complete a cover letter in order to submit a full application.
We look forward to connecting with you soon.
Closing Date: Tuesday 10th February
Stage 1 Interviews: Week commencing 16th February
Stage 2 Interviews: TBC
The Head of HR is a new role for the organisation. Over the last few years, the organisation and our staff team have grown significantly. To enable us to achieve our mission to give all young people a home, it is crucial that we make a significant shift in our HR and people plans so that staff and managers have all the support they need to succeed in these challenging times. To do so, we need to make a strategic shift with our HR capacity, improve our people systems, and make NHYC a great place to work for our 70+ strong staff team. You will work closely with the Chief Operating Officer to develop and implement NHYC’s People strategy for 2025-2030, taking on a varied role around key areas of organisational development and HR operations. You will need to build strong and trusting relationships with staff from across the organisation and act as a key advisor to the Executive Team.
We are happy to consider candidates taking their first step into leadership and we will consider exceptional part time candidates to ensure we find the right person or people for the role. We particularly welcome candidates from Black, Asian and minority ethnic communities as these are overrepresented communities in our services and yet underrepresented within our leadership.
- Permanent, full-time role in our Leadership Team (part-time considered)
- Salary: £46,800 (salary scale £46,800-£52,000)
- Deadline to apply: 9am, Wednesday 11 February 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Corporate Partnerships
Location: North London (3 days per week in the office)
Hours: 37.5 per week
Salary: £50,000 to £55,000 per annum
Reporting to: Director of Fundraising
Term: Permanent
Aquilas is delighted to be partnering witth a much loved children's charity to recruit a Head of Corporate Partnerships to join their successful fundraising team.
About the role:
In this role, you will work closely with the Director of Fundraising & Communications to develop and enhance their Corporate and Special Events Programme. This is very much a hands-on role of team leadership and direct account management. This includes six figure partners.
The post-holder has a key role in the management of their Philanthropy & Corporate Board, which bring together industry leader to help move both these programmes forward. There is great freedom to innovate and a healthy pool of local business with an affinity to our cause. The post-holder takes a key leadership role across fundraising and marketing, working with their peers and Director to take strategic decisions for wider benefit of the department.
Line managing a small team of two you will play a key role in building and maintaining relationships with existing and prospective partners of the charity. You will ensure our partners have the best possible experience, making them feel engaged and motivated, valued and informed about the impact of their involvement and help them achieve their organisation’s objectives.
About you:
You will be an inspiring Corporate Fundraising Head, excellentcommunicator and a natural relationship builder. You will have demonstrative experience in people management within Partnerships and ideally a strong, broad background in corporate fundraising or commerical sales. Excellent donor stewardship skills in terms of account management of existing supports
To Apply:
To receive a candidate pack or arrange a confidential conversation, please contact:
Kieran McGorrian, Head of Not for Profit Appointments, Aquilas
A respected UK-based humanitarian membership organisation is looking for a Head of Finance to oversee financial management and reporting, providing financial leadership across routine operations and periods of major emergency response.
Reporting to the Director of Finance and Resources and managing a small finance team, the Head of Finance will provide strategic and operational oversight of budgeting, forecasting, management accounts, statutory reporting, and financial governance. The role acts as a key advisor to senior leadership, Trustees, and external stakeholders, supporting robust decision-making in a complex, high-profile environment.
Salary: c£60,000
Working Pattern: Full-time, permanent
Location: Hybrid, London (minimum 2x per month in office)
Key duties will include:
- Leadership of the Finance function within a mission-driven, membership-based organisation
- Production of core, appeal and strategic budgets, alongside medium and long-term financial forecasts
- Oversight of cashflow, treasury management and financial performance monitoring in a fluctuating income environment
- Preparation and presentation of management accounts and financial reports for senior leadership, Trustees, and finance committees
- Oversight of statutory accounts, year-end processes and audits, acting as the primary liaison with external auditors
- Ensuring compliance with charity accounting standards, donor requirements, and all relevant statutory and regulatory obligations
- Review and continuous improvement of financial controls, policies, and systems
- Line management, development and support of a small Finance team
- Contribution to organisational preparedness for large-scale emergency appeals and rapid income surges
About You
- Fully qualified accountant (ACA, ACCA, CIMA or equivalent)
- Proven experience in a senior finance role within a charity, NGO, or values-led organisation
- Strong understanding of charity accounting, restricted funds and donor compliance
- Confident communicator, able to translate complex financial information for non-finance stakeholders
- Comfortable operating in dynamic, high-pressure environments with diverse income streams
Deadline for applications: Wednesday 28th January
For an informal conversation about the role or to learn more, please contact Madeleine at Ivy Rock Partners.
The Salvation Army is recruiting a Head of Data Insight. This critical role will ensure that The Salvation Army maintains and increases its impactful presence as one of the top ten charities in the UK, and as a worldwide Christian Church that puts belief into action.
One of the UK’s most inspiring and best-known faith-based organisations, The Salvation Army, is looking for a Head of Data Insight who will be responsible for ensuring internal teams have the knowledge at their fingertips to make informed fundraising decisions and improvements across the supporter experience.
As Head of Data Insight you will lead your team to provide essential audience and financial insights, underpinning marketing and fundraising activities, with a key focus on building frameworks to monitor effectiveness, support financial reconciliation and foster a high degree of trust within the data function. The ultimate goal is to help ensure that The Salvation Army, as one of the most diverse providers of community and social services in the UK and beyond, can continue to do so in the future, by implementing a data insight strategy that underpins our ambitions for income growth and is absolutely right for our identity, brand and values.
To be successful in this role you will have;
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Substantial experience of delivering data insight within a complex organisation
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A confident people leader and collaborator
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Ability to influence at a senior level and inspire and motivate colleagues.
This is an exciting time to join The Salvation Army. If you are an ambitious experienced data insight expert looking for your next challenge and would like to play a key role in The Salvation Army’s income growth, this could be the role you’re looking for.
To apply:
To find out more and to progress an application, please download the Candidate Pack and email us to arrange a chat with the THINK Recruitment team. All suitable candidates will be required to undertake the selection process outlined in the Candidate Pack including those who express interest directly through the TSA website.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Location:
The Territorial Headquarters (THQ) are located in Denmark Hill, London, SE5 8FJ. We require the post-holder to work a minimum of 2 days per week from THQ.
Timeframes:
Role closing: midnight Tuesday 27th January – please ensure you have allowed time for a screening conversation with the THINK Recruitment team before the closing date
1st Stage interviews (virtual): Wednesday 4th February
2nd Stage interviews (in person): Thursday 12th February
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Prison Fellowship (PF) is seeking a dynamic and highly motivated Head of Volunteer & Church Engagement to lead and develop our work with volunteers and churches across England and Wales.
Reporting to the Chief Executive and sitting on the Senior Leadership Team, this role offers both strategic influence and hands-on leadership. You will shape the development of PF’s volunteer engagement and church partnerships, ensuring that volunteers are inspired, equipped and mobilised to deliver transformational support for people in prison and their families.
You will lead volunteer recruitment, induction and leadership development, supporting a large and geographically dispersed volunteer base. Working closely with colleagues, you will help ensure volunteers are aligned with PF’s programmes and priorities, while developing new and innovative ways for people to engage in PF’s work.
A key element of the role is church engagement. You will develop and lead PF’s church engagement strategy, building and sustaining strong relationships with churches across denominations. You will represent PF at churches, events and festivals, and work with the Chief Executive to cultivate relationships with senior and denominational church leaders.
About you
The successful candidate will have experience in volunteer management and leadership development, strong communication and public-speaking skills, and a good understanding of the UK Church. You will be a collaborative and resilient leader, able to think strategically while delivering operationally. Experience in a faith-based organisation is essential, and experience in prisons or criminal justice is desirable.
Working arrangements
The role requires regular travel across England and Wales, flexibility to work evenings and weekends as needed, and operates on a hybrid basis combining national travel, home working and PF’s London office.
Genuine Occupational Requirement:
This role is subject to a Genuine Occupational Requirement for the post holder to be a practising Christian, in accordance with Schedule 9 of the Equality Act 2010.
Location: MSSC, National Support Centre, 200B Lambeth Road, London, SE1 7JY (Hybrid)
Contract: Full time, Permanent
Salary: £60,000 - £63,000 gross per annum, depending on experience
Closing Date: Sunday 8 February 2026
Interviews:Tuesday 17 February 2026 (Interviews to be held in London)
Application: CV & Supporting Statement
Are you a Head of Safety, Health & Environment looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
We are currently looking for a Head of Safety, Health & Environment to join our team.
About the role
If you have significant experience of delivering and guiding health and safety in a large organisation as well as providing advice and guidance on health and safety issues on both a strategic and operational level this could be the role for you.
You will have first class leadership skills, with the ability to manage a disbursed staff team as well as the excellent interpersonal skills to support and influence colleagues, senior managers, volunteers and others.
The successful candidate will be able to build effective relationships, manage a diverse workload as well as being able to analyse and deal with complex or difficult situations, with skill and discretion.
Responsibilities
- Manage all safety, health and environmental issues within the MSSC, working closely with the Director of Young People, Volunteer & Business Support and other members of the senior management team, the area, offshore, training and other teams as appropriate.
- Manage a disbursed team of Safety Assurance Officers with the support of a Deputy Head of Safety, Health & Environment.
- Monitor changes to legislation and advise CEO and Trustees of their impact on the MSSC and any required actions and/or policy changes.
- Report and analyse safety data and identifying trends or issues.
Requirements
- Hold a formal qualification in Health & Safety (NEBOSH Certificate or higher).
- Up to date knowledge of H&S legislation, developments, practice and management.
- Experience of risk management and compliance systems.
- Significant experience of providing advice and guidance on H&S issues at a senior professional level; both operational and strategic.
- Experience of managing and supporting a staff team.
For further information, please download the Recruitment Pack. If you are interested in this role, please apply now!
Benefits
- 25 days annual leave per annum, pro rata for part time employees, increasing with length of service
- Hybrid working for many roles
- Volunteering Leave
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Access to the Marine Society Digital Library
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
We help launch young people for life through adventure.


The client requests no contact from agencies or media sales.
Location: London
Location type:Hybrid
Reporting to: Director of People and Operations
Annual salary: £60K - £70K GPB
Contract type: Permanent
Working hours: Full-time (35 hours per week)
Candidate level: Manager
Closing date: Monday 9th February 2026, at 9:00 am CET
Background
Lumos Foundation works to realise every child’s right to a family by transforming care systems around the world. Our vision is a world in which all children grow up in safe and loving families within supported communities. Founded in 2005 by author J.K. Rowling, Lumos partners with governments, civil society, and young people with lived experience to transform care systems globally and advocate for family-based solutions that help children thrive.
We ensure that families receive the support they need to stay together or reunite, and that children grow up in family-based settings such as foster or kinship care, not institutions. Despite clear evidence of the harms of institutionalisation, more than 5 million children worldwide continue to live in institutions. And a much larger number of children are at risk of family breakdown and separation – those living in poverty, experiencing domestic violence and abuse, and living in countries affected by conflict.
We are ambitious for children. In the next 10 years, Lumos will enable 500,000 children in care to return to family-based care and prevent 10 million children from experiencing family breakdown and separation – so that they can thrive in their own families. Working with local, national, and global partners, Lumos supports government-led transformation of childcare systems across Asia, Africa, Europe, the Middle East, and Latin America- driving systemic and sustainable change. Lumos’ ambition for children is significant and will require the organisation and its partners to work in new ways – with a pace, drive and urgency that this moment demands – and that children everywhere deserve. Lumos’ success will continue to be based not just on what we do, but on how we do it – our values. We embrace collaboration. We strive for excellence. We show respect. We always care. And we are passionate. We are Lumos.
Purpose of role
This is an exciting opportunity to play a pivotal leadership role at Lumos at a time of organisational strengthening and global growth. As a member of the wider leadership team, the Head of People will be central to building and embedding high-quality, values-led, and risk-aware people practices that enable Lumos to deliver its mission and long-term ambitions.
Working closely with Country Directors and HR focal points in country offices, the role supports the consistent application of global people frameworks while enabling appropriate local practice. The Head of People will play a key role in supporting Lumos to grow and operate safely across existing and new geographies, ensuring that people practices underpin organisational readiness, duty of care, and sustainable impact.
In close partnership with the Director of People & Operations, the Head of People provides expert insight into People strategy and organisational priorities and is accountable for translating agreed direction into consistent, effective delivery across the organisation. The role combines strategic thinking with strong operational leadership, ensuring that people frameworks, systems, and practices are embedded, trusted, and fit for purpose, and that values, culture, and ways of working are reflected in how work is done every day. This role will suit an experienced senior HR professional who enjoys shaping and embedding sustainable people practice, exercises sound judgement, and enables others to lead well. You will be motivated by values-led work, long-term impact, and the opportunity to grow with an organisation, strengthening organisational capability within a complex, international environment.
Primary responsibilities
People strategy contribution & execution
- Contribute expert insight, options, and analysis to the development of the People strategy, operating model, and organisational priorities.
- Translate the agreed People strategy into clear frameworks, plans, and delivery across the organisation.
- Ensure people initiatives are prioritised, resourced, and implemented effectively.
- Monitor impact and effectiveness, recommending adjustments based on data, risk, and organisational need.
Full employee lifecycle ownership (global)
- Own and oversee the operational delivery and quality assurance of the full employee lifecycle across all geographies.
- Ensure consistent, values-led, and safer recruitment practices are embedded across Lumos.
- Lead the design and delivery of high-quality induction and onboarding, embedding EDI, duty of care, and organisational culture from the outset.
- Oversee probation, performance cycles, development, progression, and exit processes.
- Ensure leaver processes, exit interviews, and data capture support organisational learning.
Performance, capability & leadership development
- Lead the implementation and embedding of Lumos’ performance management framework.
- Oversee annual objective-setting, performance reviews, and development planning.
- Build leadership and line manager capability through training, guidance, and coaching.
- Enable managers to take confident ownership of people management, feedback, and performance conversations.
Pay, rewards & progression
- Lead the delivery of pay and reward activity, including time-bound pay and reward reviews and job evaluation processes.
- Ensure reward approaches are equitable, transparent, affordable, and aligned with organisational values.
- Work closely with Finance and the Director of People & Operations to align reward activity with budgets and governance.
- Support the implementation of progression frameworks and guidance.
Employee relations, policy & legal frameworks
- Oversee the review, update, implementation, and monitoring of people-related policies, ensuring they are accessible, legally compliant, and consistently applied, while allowing for appropriate local context.
- Provide senior HR oversight and judgment on disciplinary, grievance, and complex employee relations matters.
- Act as an escalation point for managers and the Global HR Advisor, supporting proportionate and defensible decision-making.
- Ensure people practices reflect relevant legal frameworks across all countries of operation.
People risk & governance
- Lead the development and embedding of people-related risk frameworks across existing and new geographies.
- Ensure people risks are identified, mitigated, and monitored.
- Work closely with safeguarding, security, and operations colleagues to support joined-up risk management.
- Contribute to organisational governance and assurance through clear documentation and reporting.
Global partnership & country support
- Work closely with Country Directors and HR focal points to embed global people frameworks in country offices.
- Provide guidance, support, and constructive challenge to ensure consistent application of people policies and practices.
- Balance global consistency with appropriate local adaptation in line with legal and cultural contexts.
- Build HR capability and confidence across country teams.
EDI, culture & engagement
- Ensure equity, diversity, and inclusion are embedded across the employee lifecycle, policies, and people practices.
- Lead staff engagement activity, including surveys, analysis, and action planning.
- Support the development and reinforcement of a healthy, inclusive, and values-led organisational culture.
HR systems, data & insight
- Oversee people systems, tools, and workforce data to ensure accuracy, consistency, and insight.
- Work with the Global HR Advisor to strengthen tracking, dashboards, and reporting.
- Use people data to identify trends, risks, and priorities to inform effective decision-making.
- Ensure compliance with data protection and confidentiality requirements.
Leadership of the people function
- Line manage and develop the Global HR Advisor, providing clear direction, prioritisation, and support.
- Oversee time-bound HR consultancies, ensuring clear scope, value for money, and effective knowledge transfer.
- Act as a close partner to the Director of People & Operations, providing trusted judgment, operational leadership, and space for strategic focus.
- Deputise for the Director of People & Operations in people-related matters, as required and appropriate, including representing the People function in internal and external forums.
- Ensure the People function operates with professionalism, consistency, and strong internal credibility.
Profile
The postholder will:
- Strengthen Lumos’ ability to attract and retain talented people through fair and transparent rewards, clearer progression, and a positive employee experience aligned to our mission and values.
- Embed consistent, values-led people approaches across the organisation, while supporting appropriate local context and delivery of impact in country offices.
- Improve safer recruitment, induction, and onboarding to support safe, sustainable growth across existing and new geographies.
- Embed clear performance expectations and accountability that link individual and team contribution to organisational impact for children.
- Strengthen a values-led culture by reinforcing behaviours that support collaboration, trust, inclusion, and operational excellence.
- Build manager confidence and capability to lead people through change, manage performance well, and support development and wellbeing.
- Strengthen people-related risk management and the use of people insight to support sound decision-making, duty of care, and organisational resilience.
- Bring thoughtful, evidence-informed people practice into Lumos, drawing on best practice while ensuring approaches are proportionate, values-led, and appropriate to a complex international context.
- Operate as a trusted senior People leader and deputy to the Director of People & Operations in people-related matters, providing continuity, sound judgement, and credible leadership.
Essential experience:
- Experience operating at a senior level within a People/HR function, with experience of/or readiness to lead at the Head level.
- Experience owning and overseeing the delivery of the full employee lifecycle.
- Experience leading performance management, pay and reward, and employee relations.
- Experience building and embedding people policies, frameworks, and systems.
Desired experience:
- Experience working in international or multi-country organisations.
- Experience working closely with Country Directors or senior operational leaders.
- Experience overseeing outsourced or consultancy-based HR support.
Essential knowledge/skills
- Senior-level HR/People expertise across the full employee lifecycle.
- Strong working knowledge of UK employment law and HR best practice.
- Ability to translate strategic direction into practical, high-quality people delivery.
- Sound professional judgment and confidence in handling complex people matters.
- Understanding of pay, reward, and progression frameworks.
- Ability to build and embed a values-led organisational culture.
- Strong stakeholder management and influencing skills at a senior level.
- Ability to use people data and insight to inform decision-making.
- High standards of professionalism, confidentiality, and integrity.
Desirable knowledge/skills
- CIPD Level 7 (or equivalent professional learning and experience).
- Experience applying HR practices across multiple international jurisdictions.
Essential personal characteristics
- Strong alignment with Lumos’ mission and values.
- Calm, pragmatic, and thoughtful approach to complex situations.
- Ability to build rapport and trust with a wide range of stakeholders.
- Strong influencing skills, with the confidence to challenge constructively.
- Sound judgment in identifying, managing, and escalating people-related risk appropriately.
Desired personal characteristics
- Collaborative and credible working with senior stakeholders.
- Ability to balance consistency with flexibility and local context.
- Comfortable working in evolving or ambiguous environments.
- Curiosity and openness to learning across cultures and contexts.
Benefits
Alongside the opportunity to contribute to a truly life-changing mission, you’ll enjoy excellent benefits, a supportive and inclusive culture, and a genuine commitment to your personal and professional development. Some of the benefits we offer include:
- Direct impact on operational systems supporting our global mission, with exposure to senior decision-making during a transformative period.
- Hybrid and flexible working with occasional international travel opportunities.
- 30 days’ annual leave plus bank holidays.
- Enhanced family-friendly leave (maternity, paternity, adoption, shared parental) and enhanced sick pay.
- Competitive employer pension scheme.
- Learning and development opportunities.
- Access to our Employee Assistance Programme for confidential wellbeing support and advice.
Safeguarding statement
Lumos recognises that the rights of safety and security are aligned with its core mission for children, families, and communities. Effective and robust safeguarding sits at the heart of our mission and values, and accordingly, Lumos is committed to ensuring the safety and protection of children and adults at risk in all of its work. We expect all staff, associates, and volunteers to share this commitment. Lumos has a zero-tolerance approach towards all forms of abuse, bullying, harassment, and sexual exploitation. Lumos is a member of The Misconduct Disclosure Scheme and will carefully screen all applicants. Offers of employment are subject to checks and suitable references.
All staff and associates must:
- Carry out all duties with an awareness and understanding of Lumos safeguarding and PSEA requirements
- Ensure work complies with all safeguarding and PSEA policies and procedures
- Ensure that their behaviours and actions support the safeguarding of children, young people, and adults at risk as appropriate.
Equality, diversity, and inclusion statement
Lumos is wholly committed to equality, diversity, and inclusion and against all forms of discrimination.
We are committed to creating and sustaining a positive working environment that encourages, supports, and gives a voice to all, so that we can best support the children we serve.
We must ensure that all staff are equally valued, included, empowered, and respected across the organisation and in everything we do. Lumos is fundamentally built on diverse, multi-national and multicultural teams.
This is something we cherish as a key strength and an integral part of our identity. Our organisation values and celebrates the diversity, culture, and experience of each member of staff, provides equality of care, and support to everyone.
We pledge to listen carefully, to educate ourselves continually, to promote open dialogue, and to seek out and deal with discrimination and prejudice wherever it occurs in Lumos.
· The deadline for applications is Monday 2nd February, 9:00 am CET ·
Upsall International actively promotes equality, diversity, and inclusion. In recruiting candidates, we seek candidates with the proven skills required, irrespective of race, gender, religion or belief, age, disability, or sexual orientation.
To realise every child’s right to a family by transforming care systems around the world.
We are looking for an inspiring and experienced Head of Fundraising and Development to join our team at Dalgarno Trust. This is a fantastic opportunity for someone passionate about fundraising, communications, and making a real difference in the community.
Based in North Kensington, Dalgarno Trust is a vibrant community centre supporting local residents of all ages through health, wellbeing, education, training, and youth programmes. As the only community centre in this part of the borough, we play a vital role in bringing people together, tackling inequality, and strengthening community resilience.
As Head of Fundraising and Development, you will be a key member of our Core Team, working closely with the Chief Executive to secure and manage the resources that enable our work. This is a varied and hands-on role combining fundraising, CRM management, marketing and communications, and organisational administration, offering the opportunity to make a visible and lasting impact.
You will lead on researching and writing funding bids, managing relationships with funders, and ensuring that monitoring, evaluation, and reporting requirements are met. You will oversee and develop our CRM system (Salesforce), ensuring high-quality data, producing reports, and supporting colleagues through training. You will also play a central role in diversifying income through donations, sponsorships, commercial activity, and use of our assets.
Alongside fundraising, you will lead our marketing, communications, and promotion, keeping our website, social media, and noticeboards up to date, and ensuring our work is clearly and effectively communicated to the wider community. The role also includes administrative and HR support, such as assisting with recruitment processes, timesheets, training coordination, and ensuring compliance with fundraising regulations and best practice.
We are looking for someone highly organised, administratively confident, and comfortable working independently, while also enjoying collaboration with colleagues, partners, and community members. You will bring experience of community-based work, strong written and verbal communication skills, and a genuine commitment to equality, inclusion, and positive social change.
This role offers flexibility in working hours and a supportive team environment, with the chance to shape and grow the organisation’s income and profile at an exciting time for Dalgarno Trust.
- Salary: £35,000 FTE (£28,000 per year pro rata, 4 days / 28 hours)
- Contract: Permanent
- Location: Dalgarno Trust Community Centre, North Kensington (with occasional off-site meetings)
- Hours: 4 days per week (28 hours), flexible by agreement
- Line management: Reports to the Chief Executive
- Closing date: Wednesday, 4 February
- Interview date: Wednesday, 11 February
Please read the full Job Description before applying. To apply, complete the screening questions and submit your CV and cover letter. We may contact candidates to request further information if needed.
A safe and happy Community Centre for the people of North Kensington, London



The client requests no contact from agencies or media sales.
About the Role
The Law Society is seeking an experienced and visionary Head of Information and Cyber Security to lead their enterprise-wide security strategy. You will define and deliver the security roadmap, manage information and IT risk, and embed a strong security culture across the organisation. Reporting to the Executive Director of Technology & Change, you will act as a trusted adviser, translating complex risks into clear business terms and ensuring they remain secure, resilient, and agile.
Key Responsibilities
- Provide strategic leadership for information and cyber security across the organisation.
- Define and implement the security roadmap, ensuring compliance with regulatory frameworks.
- Manage enterprise-wide security and IT risk, including risk registers, control testing, and executive reporting.
- Develop and embed a cross-organisation security awareness culture.
- Oversee security operations and incident response at a leadership level.
- Ensure robust business continuity, disaster recovery, and operational resilience frameworks.
- Design and manage security assurance and audit programmes.
About You
We’re looking for a proven security leader with:
- A track record in leading enterprise-level information security functions or programmes (Head of, Deputy CISO, or equivalent).
- Deep knowledge of governance, risk management, compliance, and frameworks such as ISO 27001, GDPR, Cyber Essentials, and NIST.
- Ability to balance security risk with business agility using a pragmatic, risk-based approach.
- Experience developing and embedding security awareness across an organisation.
- Strong expertise in cloud security (Azure, M365), data protection, identity & access management, and modern security tooling.
- Understanding of AI, automation, and emerging technology risk management.
- Leadership experience in security operations and incident response.
- Knowledge of business continuity, disaster recovery, and operational resilience frameworks.
- Experience designing and managing security assurance and audit programmes.
Why Join Us?
This is a unique and exciting opportunity to shape the security posture of a leading professional body, ensuring resilience and trust in their systems and services. You’ll work at the heart of the Technology & Change function, influencing strategy and enabling innovation.
Closing date – 1st February 2026
Interviews – w/c 2nd February 2025
The Organisation
The Associated Board of the Royal Schools of Music (ABRSM) is a globally respected charity and the UK’s largest music education body, with a turnover of approximately £55 million—an increase of more than £10 million over the past decade. Around half of ABRSM’s exam income is generated internationally, underscoring the global scale of its operations and the need for strong financial governance across multiple jurisdictions. Supporting millions of learners and teachers in over 100 countries, ABRSM delivers world-renowned music exams, publications, and digital learning tools. As the organisation continues to grow internationally, it is strengthening its finance leadership team to ensure robust governance and enable its ambitious future plans.
The Job
ABRSM is seeking an experienced and proactive Head of Financial Accounting & Tax to lead statutory reporting, financial controls, and tax compliance. Reporting directly to the CFO, this pivotal role oversees one of three core finance functions, working alongside the Head of FP&A and the Head of Transactional Finance. You will manage a team of three directly and six in total.
You will be responsible for the monthly close, preparation of statutory accounts (including SORP‑compliant charity accounts), and management of external audit, while ensuring UK and international tax compliance in partnership with external advisors. In addition, you will strengthen financial controls, oversee treasury and cashflow, drive process improvements, and provide expert advice to senior leaders. As ABRSM expands internationally, this role is critical in safeguarding financial integrity and ensuring compliance across diverse jurisdictions, while upholding the charity’s high standards of governance.
The Person
We’re looking for a qualified finance professional (ACA, ACCA or equivalent) with a strong background in financial accounting and tax. The ideal candidate will bring:
- Proven leadership in financial accounting, statutory reporting, and audit management
- Strong technical knowledge of UK GAAP/IFRS
- Experience working within an international organisation, with exposure to cross‑border tax and reporting issues
- Strong track record of delivering continuous improvement and strengthening financial controls
- Excellent communication and stakeholder management skills, with the ability to advise senior leaders
- Strong leadership skills, with the ability to motivate and develop a high‑performing team
What’s in it for You?
- A high‑impact leadership role in a purpose‑driven organisation
- The opportunity to shape and strengthen financial governance during a period of transformation and growth
- A chance to contribute to a global mission in music education
- A competitive salary and benefits package including matched pension contribution plus 2% (employer contribution capped at 10%), 25 days annual leave plus Christmas closure days, flexible and hybrid working arrangements
- Opportunities for professional development and continuous learning
- A collaborative and supportive work environment
How to Apply
ABRSM are working in partnership with Hays Senior Finance to identify the right person for this role. Please contact Peter O’Sullivan at Hays if you have any queries, but the first step towards being considered is to make your application. If suitable, Peter will follow up with a call to discuss next steps.
We are seeking a Head of Digital, Data and Technology to lead and shape our digital infrastructure, data governance and analytics capability.
Head of Digital, Data and Technology
Location: Head Office, Regents Park, London NW1 – Hybrid + Some travel required
Salary: C. £90,000
Purpose of the role
The Zoological Society of London (ZSL) is an international conservation charity, driven by science, working to restore wildlife in the UK and around the world. Our vision is a world where wildlife thrives and every role, every person in every corner of ZSL has one thing in common, we are all conservationists, and passionate about restoring wildlife.
In this role, you’ll guide and empower ZSL on its digital, data and technology journey, building confidence and capability across the organisation in how tools, data and insight are used to drive real impact.
You will play a key role in designing and delivering user-focused technologies, improving operational efficiency, and strengthening how we tell our conservation stories through data and digital innovation. By delivering user-focused technologies, improving operational efficiency, and strengthening our conservation storytelling, this role will evolve and future-proof ZSL’s digital ecosystem while supporting our mission to protect and restore nature in the UK and around the world.
This post is a blended role for office and home working; some travel to Zoo sites will be required.
Key Responsibilities:
Digital leadership and transformation
- Define and deliver a transformative digital, data, and technology vision aligned with ZSL’s strategic goals, embedding innovation to drive measurable impact on conservation outcomes and supporter engagement.
- Provide strategic oversight of IT operations, ensuring services align with organisational objectives, enable innovation, and support long-term growth.
- Lead ZSL’s digital transformation journey, championing system integration and adoption of digital solutions to foster a culture of digital literacy across the organisation.
- Design and implement change management strategies, readiness assessments, and adoption plans to ensure smooth delivery of digital initiatives and high-quality user experience.
- Engage and influence senior stakeholders across the organisation to secure buy-in and alignment on digital priorities.
Systems and infrastructure
- Identify, develop, and implement accessible, user-focused technologies and environmentally sustainable solutions that enhance organisational efficiency, impact, and engagement.
- Ensure IT infrastructure is robust, scalable, and reliable to meet future organisational needs while adhering to sustainability commitments.
- Increase organisational resilience by proactively managing risks associated with digital projects, including cyber security threats, data breaches, and system downtime.
- Develop, maintain and connect databases, platforms and tools to enable effective and improved ways of working across ZSL systems.
Data, Analytics and Cyber Security
- Establish and maintain strong data governance frameworks that ensure data integrity, compliance, and security, positioning data as a strategic organisational asset.
- Drive integration across key datasets and applications holding conservation, science, and supporter content using analytics tools such as PowerBI and middleware.
- Lead insights-driven decision-making by leveraging analytics to optimise user experience, operational efficiency, and storytelling impact for all stakeholders.
- Oversee cyber security strategy, including policy, risk management, incident response, and reporting to the executive team, ensuring organisational resilience.
People Leadership
- Lead, develop, and inspire high-performing digital and system users and IT teams, fostering a culture of collaboration, innovation, and continuous learning.
- Build capability across the organisation to enhance digital literacy and adoption of new technologies.
About You
- Extensive experience in IT, digital, data, or technology leadership roles, demonstrating increasing responsibility over time.
- Proven track record of developing and delivering organisational digital and ICT strategies.
- Broad experience across multiple IT and digital disciplines.
- Experience managing budgets with a focus on cost-effectiveness and value for money.
- Demonstrated success in leading and developing large, high-performing teams.
- Outstanding leadership and strategic thinking capabilities, with the ability to set vision and direction.
- Deep understanding of data ecosystems, including platforms, governance, and insight generation.
- Strong grasp of technical data concepts, including databases, data science, business intelligence, analytics, and cloud technologies.
- Thorough knowledge of data governance principles, data ethics, relevant regulatory frameworks (e.g., GDPR), and cyber security best practice.
- Highly skilled at influencing and building relationships at senior organisational levels.
- Strong commitment to creating a culture that lives ZSL values and commitment to safeguarding, equality and diversity (collaborative, inspiring, inclusive, innovative, impactful and ethical).
About Us
We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.
What do we offer?
At ZSL, we are proud of our approach to employee benefits. Our benefits include:
- Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct
- Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
- Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you
- Holidays – 25 days annual leave allowance, plus UK bank holidays
- Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme
- Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day
- Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops
- Cycle2Work - our cycle to work scheme enables you to lease a bicycle
- Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work
- Family friendly policies – we offer enhanced maternity, paternity, and adoption packages
We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group.
This role is subject to standard pre-employment checks, including the candidate's right to work in the UK.
Closing Date: 8th February 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
Position: Head of Service Development
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, with flexibility to work remotely
Salary: £65,118 per annum, plus excellent benefits
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.
We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.
We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.
Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.
Our Services Development team are responsible for: UK-wide service development and experience design, community development
Our Head of Services Development will be:
- leading the development and continuous improvement of our UK-wide and community-based services, ensuring they are inclusive, accessible, and aligned with organisational strategy. And also working alongside our Digital Services Product Manager on all of our digital services.
- overseeing the full-service development lifecycle, using evidence to drive continuous improvement and ensuring that lived experience is embedded into design.
- ensuring that our new or improved services are operationally viable. Supporting our Fundraising to ensure that new services are funded.
- Developing and managing our service development roadmap.
- With the Director of Service Development, acting as an organisational lead for coproduction / lived experience. Driving best practice and upskilling in coproduction and lived experience involvement and participation across the organisation.
We’re looking for:
- significant experience of leading coproduction and service experience design, and ability to support others to deliver these activities.
- ability to lead organisational discussions and be an authoritative champion based on subject expertise (for coproduction, service development and innovation).
- experience of effectively implementing change and improvement across an organisation, and ability to drive continuous improvement across a department.
- experience of leading service development and managing the service lifecycle (including horizon scanning, research, coproduction, piloting and using monitoring and evaluation data to make improvements), ideally in a health or third sector setting.
- substantial experience of people management, in a team of similar size or complexity. Demonstrable ability to lead, manage and support others to deliver high-quality results.
- Proven experience in policy implementation, compliance and risk governance (and with an understanding of Safeguarding and demonstratable experience implementing Safeguarding policies).
Closing date for applications: 9:00 on Monday 2nd February 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our recruitment and selection process
- The first round of our recruitment and selection process includes an interview with competency-based questions.
- Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
- We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
- You might also be invited for a second interview. We’ll let you know about this during the selection process.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 39 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS

