We are seeking a Head Coach to provide adult dog and puppy training and education classes to the general public as well as adopters of Dogs Trust dogs.

Dogs Trust is the largest dog welfare charity in the UK with a nationwide network of rehoming centres and charity shops. Last year, Dogs Trust centres cared for over 15,000 dogs; we never put a healthy dog down.

Caring for thousands of dogs every year we are increasingly aware that dogs are given up to us because they have developed behaviours that their owners find difficult to live with.  Dogs Trust Dog School’s experienced trainers aim to provide high quality, welfare friendly advice on dog training and behaviour during our fun, educational classes. We want to help dog owners to form a life-long bond with their dogs, have a good understanding of the behaviour of their dog and avoid the common pitfalls that can lead to problem behaviours

Responsible to the Dog School Area Manager you'll liaise with re-homing centre staff to ensure on-going support to adopters of Dogs Trust dogs. You'll also organise and execute seminars and workshops by external speakers and Dogs Trust staff, as well as provide workshops and seminars for the general public on dog handling, training and behaviour. So, if you are interested in working in dynamic forward thinking teams, in an organisation at the forefront of dog welfare, where you will have opportunities for furthering your skills with continuing professional development, please apply.

To be successful in this role you will have extensive experience of delivering dog training and lectures for a variety of dogs and breed types to both small and large groups and will have a good knowledge of the scientific principles underlying the development of behaviour in dogs, including a thorough understanding of how dogs learn new behaviours. You'll be passionate about helping dog owners better understand their pets with the aim of encouraging a positive long-term pet-owner relationship and will be capable of dealing with them in a sensitive, effective and polite manner. You will also need a full, clean manual driving licence.

This is an exciting opportunity to plan, develop and manage the Trust fundraising programme at Muscular Dystrophy UK, through the development and delivery of fundraising strategies

Applicants

The successful applicant should have knowledge of trust fundraising processes along with experience of fundraising from trusts in the voluntary sector and working with key grantmakers.

Expectation in the role

• To continually develop and ensure the delivery of the strategic plan for the team to reflect the aims and objectives of the Charity’s overall strategy.
• To recruit, train, motivate and support the team effectively to ensure they are able to achieve high performance, growth and development, as well as the efficient and successful delivery of trusts income, including regular 1:1 meetings, monitoring and reviewing performance against agreed objectives.
• Monitor all current and newly-approved MDUK projects, working closely with the Director of Care, Campaigns and Support (CCS) to plan approaches effectively and liaise with relevant senior staff.
• To play an active part in the development of the charity.

Please download the job description to see full role responsibilities.

About us

Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 70,000 children and adults in the UK.

Benefits

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, season ticket loan, ride to work scheme, health cash plan, and an employee assistance programme.

Location

This role is based at our office in Southwark, London. It is within a short walking distance of Southwark and Borough Tube stations. It is also a short distance from Waterloo Station, London Bridge Station and Blackfriars Station. We are also a 5 minute walk from the Tate Modern and Southbank, perfect place to go for lunch during the warm summer months.

In order to apply, please click on the Apply Now button and send your CV with a covering letter detailing why you are best suited for the role.

Unfortunately due to the high volume of applications we receive we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

We are looking for someone to lead on developing an overarching evaluation, monitoring and reporting and research strategy across the organisation, working with multiple senior stakeholders and teams to ensure we take a major step forward with our evaluation capabilities.

Cycling UK, the national cycling charity, is on a mission to inspire a million more people onto their bikes. We’re not about winning medals, but about helping people who will benefit from cycling the most, whether that’s a refugee who never learned to cycle or people suffering from mental or physical illnesses who we support on their road to recovery.

We run Bike Week, the annual Women’s Festival of Cycling and inspire around 60,000 people every year to overcome the barriers stopping them cycling through our Big Bike Revival programme. We’re also making cycling safer through our campaigning work, lobbying Government to spend more money on infrastructure and educating drivers on sharing the roads safely. 

The Head of Evaluation and Impact will oversee and implement the delivery of monitoring frameworks, evaluations and insights into Cycling UK’s work across our behaviour change an engagement programmes, providing analysis and insight into how we evidence our mission of a million more people cycling.

Deadline for applications: Friday February 28

The position:

Our well-respected health charity client is recruiting a Head of Research to join their dynamic team.  This is an exciting opportunity to play an integral role in delivering the charity’s innovative five-year research strategy. Working closely with the CEO and as part of the SMT you will create a patient registry, oversee and manage the Grant Awards and ensure that the impact of the research funded is communicated to a range of audiences in order to support fundraising activities for this growing organisation.  This is a fantastic opportunity for an ambitious individual who is looking to progress into senior management and be responsible for a research department.

Requirements:

• You will ideally have a science-related postgraduate qualification with experience of writing biomedical and epidemiological reports and briefings.
• You will have experience of managing research grant funding processes.
• You have demonstrable experience in building partnerships across the health care and research sector and with multiple stakeholders.
• Strong project management skills including financial and budgetary management.

Part Time - 21 Hours Per Week 

We are recruiting for an engaged and committed individual to join us as Head of Research, Policy and Campaigning. Over the past three years we’ve achieved so much to help alleviate the financial impact of cancer and get children, young people and their families’ voices heard by decision makers – but want to be better, faster and stronger.

Responsible for developing evidence based policy positions and campaign asks to communicate to decision makers, you will play a key role in driving long term change for children and young people with cancer and their families.

You will be instrumental in the design and delivery of plans and activities that will create policy change across the UK, in line with CLIC Sargent’s strategic aims.

About us

Today, 12 children and young people in the UK hear the shocking news they have cancer. CLIC Sargent is the UK’s leading cancer charity for children and young people, and their families, and provides them with clinical, practical, emotional and financial support. You can be a part of helping them cope with cancer and get the most out of life.

As Head of Research, Policy and Campaigning you will be joining a team that will work with UK Government, devolved Parliaments and Assemblies, the NHS, companies and regulators. We build the evidence base we need to run effective campaigns, such as #CancerCosts, and we want you to help expand our reach, impact and influence.

About the role

• Lead on cross-organisational commitment to Making Change Happen.
• Work alongside the Associate Director of Policy, Influencing and Voice to contribute to the organisational strategy and strategic impact measurements for CLIC Sargent’s research, policy and campaigning work.
• Implement policy change across the UK for children and young people with cancer and their families.
• Instil a high performance culture across the Policy, Influencing and Voice Team
• Deliver effective project management of research, policy and campaign activities
• Involve young people in our Making Change Happen work
• Promote a collaborative working culture both internally and with external stakeholders.

About you

• Management experience, ideally in research, policy, campaigning, influencing, the health sector or equivalent.
• Proven track record of leading research, policy and campaigning work.
• Evidence of continued professional development and awareness of best practice and legislation as it affects research, policy and campaigning  
• Experience of leading, inspiring and motivating staff.
• Experience of contributing to and implementing strategy.
• A respected project and change expert.
• Excellent negotiation and influencing skills.

What we offer

We offer great benefits including a generous annual leave entitlement, enhanced family leave, pension contribution, professional development opportunities and much more.

We’re taking our policy, influencing and voice work to the next level. Will you join our fight?

To apply for this position, please upload a CV and a supporting statement of no more than two pages of A4, outlining your interest in the role and what skills and experience you feel you would bring.

You can download a copy of the Job Description from our website, via the Apply button. 

We are always looking for talented people from all backgrounds, to join us and help improve the lives of children and young people with cancer and their families. We particularly want to encourage people from under-represented groups to step forward and apply to work or volunteer with CLIC Sargent.

Summary and role

Reporting to the Director of Finance and Corporate Services, this new role is to act as a key interface between the Executive Team and Trustees to ensure that Trustee governance of the charity is efficiently and effectively managed in accordance with external regulatory compliance obligations, internal constitutional and administrative procedures of the charity. To be able to operate as a charity leader, influencing at all levels and working seamlessly and collaboratively across all directorates in the delivery of our strategic priorities. To also act as the strategic safeguarding lead, to oversee the implementation and management of policies and procedures for ensuring that children and adults at risk/vulnerable adults are appropriately safeguarded.

Key requirements

As the Head of Governance you will:

• Lead the delivery of effective and productive Board and Committee meetings through effective pre-meeting stakeholder engagement and planning.
• Have had experience of working at a senior level in Governance or as Company Secretary.
• Ensure compliance with the latest requirements and guidelines of the various governing bodies for example: Charity Commission, Companies House.
• Able to communicate effectively and authoritatively to a diverse audience, and to explain complex regulatory legislation and principles.
• Able to work in partnership and with people at all levels, demonstrating strong skills in networking and influencing.
• Support Board and Committee Chairs with recruitment, induction, performance management and succession planning for the Board and Committees.

Researcher - Policy and Advocacy Directorate (maternity cover)

Contract: Fixed Term - 1 year, commencing mid-April (date to be confirmed)
Hours: Part-time – 21 per week
Location: London, Finsbury Park
Salary: £20,556 per annum (FTE £34,260 inclusive of London Weighting plus generous holiday entitlement, pension scheme and group life assurance)

We have an exciting opportunity for an experienced Researcher to join our small Research Team in the Policy and Advocacy Directorate at Freedom from Torture. This will be a one-year role (maternity cover). You will help design, develop and deliver strategic and impactful research to support Freedom from Torture’s influencing programmes for the protection and promotion of the human rights of torture survivors. 

About us

Our vision is a world free from torture. We are dedicated to healing and protecting people who have survived torture.  We also expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK. The experiences of people who have survived torture drive and inform everything we do.  

About the role

Working with the Senior Researcher and domestic policy, international advocacy, communications and survivor activism leads, you will be responsible for delivering high quality, strategic and ethical research, for external dissemination to high-level audiences nationally and internationally.

About you

You will have knowledge of human rights and issues affecting torture survivors and people seeking asylum in the UK. You will have experience of conducting and publishing research, ideally in a non-government or human rights organisation. You will be a strong team worker with excellent research and communication skills.

How to apply:

Please send in your CV and a covering letter (two pages maximum) telling us how you meet the role requirements. Please note that this is mandatory to be considered for the position.

To view the Job Description and Person Specification, please click the link provided.

Candidates must have the right to work in the UK.

Closing date: Friday 28th February 2020
Expected date of interview: Week commencing 9th March

As an organisation working with a vulnerable client group, Freedom from Torture has a legal duty to ensure that those under its care are protected from abuse, and that where is abuse is suspected or has occurred, has a clear framework of response. Therefore, the successful candidate will be required to complete a DBS application and the result will need to be reviewed before the candidate is confirmed in post.

Freedom from Torture is an Equal Opportunities Employer

No agencies please

Head of Events - Maternity Cover 
Location: Rochester Airport
Salary: Competitive
Application Deadline: 15th March 2020

Job Summary:

An exciting opportunity has arisen to join the Air Ambulance Kent Surrey Sussex (AAKSS) as our Head of Events – maternity cover. Reporting into the Director of Fundraising and Events, you will be responsible for the successful delivery of our portfolio of events that are held throughout the year.

This role is a one year maternity cover for the current Head of Events, where you will oversee the delivery of our current events, and ensure that they deliver on financial targets and other event KPIs. However, the role will give the job holder the opportunity to explore, research and present new opportunities which could become part of our annual events calendar.

The Head of Events will have line management responsibility for the Events Officer, and the job holder’s management experience may also extend to potential volunteers who come forward to support the running of our events.

The Requirements:

- Manage the event life cycle, from planning to organisation and delivery, with the ability to complete a thorough evaluation post-event, including reporting on key performance indicators
- Work with the Director of Fundraising and Events to ensure that all events are delivered within budget
- Effectively manage health and safety and, when appropriate, ensure insurance regulations are followed
- Work alongside the marketing team to assist in the creation of an effective marketing campaign for each event
- Consistently engage and communicate with event participants to provide the best possible support experience, maximise income and retain future engagement
- Continue to build excellent working relationships between AAKSS and our stakeholders, volunteers and donors

Personal Attributes:

- Previous experience of event management
- Experience of managing colleagues and volunteers
- Excellent organisational skills and the ability to manage multiple events at once
- Strong analysis skills to evaluate the performance of AAKSS events and how they can be developed to maximise income going forward
- Excellent interpersonal skills and relationship-building abilities
- Self-motivated and willing to work out of hours or at weekends when required
- A clean and valid driving licence with necessary business travel insurance

The closing date for this position is the 15th March 2020, with shortlisting for interviews being conducted the week commencing the 16th March 2020.

Successfully shortlisted candidates will be invited to interview during the week commencing the 23rd March 2020.

To apply for the role of Head of Events (Maternity Cover), please apply via the button shown. 

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. 

Other organisations may call this role Head of Charity Events, Senior Events Manager, Events Portfolio Manager, Head of Fundraising Events, Senior Marketing Manager, or Head of Event Operations.

Future Care Capital undertakes research to advocate new policy ideas and inject fresh thinking into the health and care agenda. Our aim is to stimulate a national debate and nurture collective intelligence or insight, in keeping with our mission and commitment to operate as an organisation that learns, thinks and does.

Alongside our research, policy and advocacy work, we invite partners to work with us to pilot new solutions and support innovative ventures in the course of delivering our charitable mission. We also want to act as a specialist seed funder and invest our own resources through an Innovation Fund.

To support the development of a new vision for health and care in England as well as positive change in practical local settings, our Head of Policy and Research will support the Director of Policy and Strategy to commission, manage and undertake leading edge-research; translate research outputs into evidence for policy makers, commissioners and providers and advocate pertinent solutions; pursue related funding opportunities and deliver impact from income generation activities in the interests of our beneficiaries.

Reporting to the Director of Policy and Strategy, key responsibilities will include:

Expert

• To work closely with the Director and other colleagues to support the development of and contribute to Future Care Capital’s evidence-based policy work.
• To develop and maintain mechanisms to keep abreast of research and policy developments relevant to health and care - national and international– with a particular emphasis upon data, technology, innovation, scaling and investment.
• To draft parliamentary briefings and responses to government consultations and other public policy initiatives and work with colleagues to support monitoring of the outcome.
• To contribute to research project design and coordination activities and support the Director and other colleagues in the conduct of research, thought piece and policy paper development for Future Care Capital.
• To attend pertinent networking events, forge new relationships and present the findings from Future Care Capital’s evidence-based policy work to advocate pertinent solutions in the interests of our beneficiaries.
• To support business development activities, identify and pursue funding and income generation opportunities pertinent to Future Care Capital’s priorities.
• To support our public affairs and communications team by providing background information for press releases, material for our website and contributing to regular blogs and updates.
• To support external events, roundtables and other training and education activities.

General

• To work in line with the organisation’s strategy and vision – living and breathing FCC’s values.
• To promote and ensure compliance with the organisation’s policies, including Health and Safety, Environmental and Diversity Policies.
• To work in a collaborative and entrepreneurial manner to support income generation.
• To manage and undertake training / professional development as necessary.
• To promote the use of technology and be self-servicing.
• To work as part of a team, supporting colleagues and communicating effectively.
• To encourage and support innovation throughout the organisation.
• To work in the most resource efficient and effective manner.
• To act as an ambassador for the organisation.
• Any other duties as may be required by the Director.

Skills and Competencies:

Technical Competency (qualifications and training)

• A first or upper 2nd class degree or equivalent experience. (E)
• Evidence of continuous professional and personal development. (E)
• Prior publication record. (D)

Experience

• Experience in a policy role relevant to health and/or care and/or technology together with a demonstrable understanding of current key debates and priorities.
• Experience of drafting a variety of written materials (e.g. briefings, reports and/or responses to government consultations).
• Experience of managing contractors.
• Experience of facilitating meetings with a range of stakeholders to identify issues, trends and collect information for developing evidence-based policy.
• Demonstrable experience of research and policy project design and coordination activities.
• Able to establish priorities and manage a complex workload to meet tight deadlines.
• Experience of working independently but seeking advice and working collaboratively with colleagues and others as required.

Skills

• Ability to quickly develop an understanding of current and emerging themes and to ensure that these are taken into consideration in our work.
• You will have strong analytical skills and the ability to analyse complex information and summarise key conclusions or recommendations. 
• Good communication skills both oral and written, organisational and interpersonal skills.
• Effective research and information gathering skills.
• Good project management skills; ability to co-ordinate complex and multiple projects.
• Creative skills for contributing new and innovative ideas.
• Good ICT skills including Microsoft Office, spreadsheet use and database management.
• Excellent time management and organisational skills.

Person profile:

• Proven ability to multi-task, manage multiple deadlines and be flexible in working style.
• Flexible, adaptable and innovative.
• Entrepreneurial and a team player, always looking to improve ways of working.
• Able to act, speak and write at all times with neutral personal political views.
• Positive attitude to disability, health and employment issues.

To apply for this position, we would like to request the following:

• A covering letter telling us why you would like to work with us, why you think you’re the ideal candidate for the position and a challenge/opportunity in health and care you would most like to positively impact.
• Your CV.
• A link or prior sample of your written work (up to 1,000 words).

If you are applying via a job platform website, please include your sample of written work or link, in your CV. Closing date is 5.00pm on Monday, 16 March 2020. Due to the volume of applications if you have not heard from us by 20 March 2020, please consider your application unsuccessful. Interviews will be conducted 24 March 2020. Start date will be dependent on notice period.

The British Psychoanalytic Council (BPC) is looking to appoint an experienced Head of Operations to support the continued growth and development of the organisation that is highly regarded nationally and internationally in the counselling and psychotherapy field.

Reporting directly to the Chief Executive, the post has responsibility for all operational matters, member and registrant support, events, finance, risk management and human resources for the organisation.

We are looking to appoint an experienced, highly organised, individual who can demonstrate

excellent and wide-ranging operational management experience, with strong financial skills preferably in a not-for-profit and/or regulatory/membership body.

The post will work closely with the Chief Executive to support the delivery of the strategic development of the organisation, managing the operational functions. Key responsibilities include;

• advising and supporting the Chief Executive on all operational issues
• managing financial procedures, including budget setting, financial reporting and monitoring of financial risk
• managing our member support services
• managing our accreditation process, working with the regulatory team to support this essential function
• managing all aspects of the office processes and infrastructure
• managing the IT infrastructure, including the membership database and annual registration process
• human resources
• managing risk and ensuring compliance with Companies House and the Charity Commission
• providing the secretariat to the Board of Trustees and to Council
• line managing the Membership Officer, Meeting and Events Officer, Bookkeeper and occasional temporary staff

A salary of £45,000 - £55,000 (depending on experience) is offered, plus 6% employer pension contribution and annual season ticket loan.

The role is full time, 35 hours a week with 28 days annual leave per annum plus bank and other statutory holidays. Occasional hours after normal office hours may be required – time off in lieu is always given. The post is London based but may require occasional travel to events and meetings in the UK

The BPC is a charity that advances the health of the public through the maintenance and regulation of professional standards and clinical practice and advances education in psychoanalytic psychotherapy. In doing so we safeguard the public, promote the highest standards of training and research and work to make psychotherapy accessible to all. We are a Professional Standards Authority accredited voluntary register.

We run a number of events and conferences throughout the year that are aimed at clinicians and academics, publish New Associations (our highly-regarded magazine for psychoanalytic thinking) and promote the profession through a comprehensive policy and public affairs programme that includes meetings with MPs and policy makers.

The BPC opposes any discrimination of any kind. This includes, but is not limited to, any discrimination on the basis of age, race, gender, ethnic origin, religious belief or sexual orientation.

To apply, please send your cv with a covering letter of no more than two sides of A4, demonstrating how you meet the role criteria and person specifiation by 5pm on Monday 9th March 2020.   Applications without a covering letter will not be considered.

1st interviews will be on either 17th or 18th March 2020, successful candidates called to interview must be available on these dates. 

2nd interviews for successful candidates will follow within 2 weeks of the first interview dates.

Every six minutes in the UK someone loses their sight and by 2050 an estimated four million people will be living with sight loss and blindness. Fight for Sight is the UK’s leading eye research charity at the forefront of pioneering research to stop sight loss. The charity currently has a commitment to research of £8m at over 49 UK universities and hospitals. With significant developments in the areas of gene-therapy, stem cells, drug therapies, the use of artificial intelligence and other technologies, the pace of change has never been so rapid.

Research is at the heart of all that we do and we’re now searching for an outstanding person to join our team as our new Director of Research, Policy and Innovation. Our ambition is to capitalise on our progress by significantly raising our profile and income to ensure that we can stop sight loss sooner. Our new Director will play a crucial part in this progress, ensuring our investment in research has maximum impact and working to increase investment and innovation in sight loss research across the organisation and with our partners.

This is a critical role for us and we are seeking a strategic leader who can drive our research strategy for the benefit of all those who are or may be affected by sight loss. You will be a valued member of our senior leadership team contributing to the future direction of the whole charity as we embark on a new phase.  It goes without saying that you will have a strong scientific background, although experience of the sight loss sector is not essential. You will also be an experienced senior leader, used to leading and motivating teams and contributing towards organisational strategy. You will bring a strong track record of delivering research strategies which deliver genuine impact and you will be a credible leader, comfortable with communicating complex scientific messages in an inspiring and motivational way. We are leveraging our position on a national and international stage and you will be a key member of our team driving this work forward.

We are excited about our future and the impact that we know we can create and you will share this ambition. Our research strategy embraces innovation, entrepreneurship and collaboration and these will be core to your approach. This role requires someone with outstanding relationship building and influencing skills to engage and influence right across our organisation, contributing to our wider fundraising and communications strategy, meeting major donors and engaging with the media as well as supporting our committed staff and dedicated Board of Trustees as well as the research community.

We know our life-changing research can make a real difference to the lives of everyone affected by sight loss. If this is a mission that you would like to be part of, we would love to hear from you.

To apply for this role click the apply button.

The closing date for this role is 10am on Monday 9th March 2020.

Background to the role:  

Suzy Lamplugh Trust is the UK’s pioneering personal safety charity and leading stalking authority, established in 1986 following the disappearance of 25-year-old Suzy Lamplugh whilst at work. We work towards creating a society in which people are safer - and feel safer - from the prevalence of stalking, harassment, aggression and violence, achieved through supporting people; education; and campaigning.

Our stalking helpline advice and advocacy service offers support and advice to thousands of victims of stalking every year.  Caseworkers advocate on victims’ behalf with police, social services and other statutory or victim support agencies.  The Mayor’s Office for Policing and Crime (MOPAC) has awarded funding to Suzy Lamplugh Trust and partner agencies to continue the proof of concept Multi-Agency Stalking Intervention Programme (MASIP) in London.  This is an intervention programme for stalking perpetrators, in an interdisciplinary setting involving partners from the health and criminal justice services as well as the voluntary sector. We have also secured funding from MOPAC to develop a trauma-led approach to advocacy as part of the London Stalking Support service.

The post will be primarily based at the Suzy Lamplugh Trust office in Vauxhall, but regular travel to other locations across London, including the Stalking Threat Assessment Centre (STAC), will be required. Travel to other locations in the UK may also be required occasionally.

We are looking for an ambitious, dynamic leader to lead this team and ensure that its work has maximum impact and is embedded into the core output of the charity.

Overall purpose of role:

• To work closely with the CEO and Head of Policy to ensure robust management of operational activity across the Trust, with specific focus on the National Stalking Helpline, advocacy service, Stalking Threat Assessment Centre, and London Stalking Support Service.
• To support the CEO in external representation of the organisation.
• To ensure the safe and effective delivery and development of the Trust’s provision for victims of stalking.
• To promote the work of Suzy Lamplugh Trust including the National Stalking Helpline and advocacy services, strengthening our voice as an authority on stalking and personal safety - both at work and in everyday life.
• To be a key part of the Trust’s leadership team, deputising for the Chief Executive as required.

To apply, please submit your CV and covering letter.   Note: applications without a covering letter will not be considered.

If you do not receive a response within 3 weeks of the closing date, please assume that on this occasion your application has not been successful.

Job Description:

Service delivery and development

• Provide strategic support, leadership, safeguarding and oversight to all areas of service delivery, including the work of the National Stalking Helpline, stalking advocacy services and London branch of the MASIP programme.
• Work with the commercial and finance teams to develop financially sustainable new projects, ensuring that timely information is provided to support the design and development of funding bids and any reports to funders on activities delivered.
• Proactively develop relationships with other agencies which enable effective collaborations and two-way signposting/referral to ensure beneficiaries get the best advice and support available.
• Perform the role of safeguarding lead for the Trust, ensuring staff have appropriate training and ensuring compliance with safeguarding policies.
• Support frontline staff and volunteers in dealing with complicated or sensitive enquiries.
• Ensure quality assurance of the operational services of the Trust.
• Support in the delivery and development of stalking training and consultancy packages, including briefings to other services.

Policy and research

• Support Head of Policy and Chief Executive on the co-ordination of responses to policy consultations, development of research, representing Suzy Lamplugh Trust at external meetings with funders, stakeholders, influencers and decision-makers. 
• Ensure that the Chief Executive and other Suzy Lamplugh Trust colleagues are appropriately briefed to represent the organisation’s position on a range of practice related policy issues.
• Identify opportunities for new partnerships, services, and influencing opportunities that will strengthen the Trust’s voice and expand its reach.

Management and leadership

• Lead a team of staff and volunteers
• Identify and address skills gaps or development needs of staff, particularly in respect of new product development
• Manage relevant departmental budgets
• Represent the Operations department on the leadership team

• Deputise for the Chief Executive, internally and externally, as required, including with the media
• Manage projects and budgets for the Operations team and restricted projects within the department remit, ensuring all service responsibilities and project deliverables are met within approved budget.
• Engage with Trustees via sub committees

Person specification:

(‘s’ denotes shortlisting criteria which must be addressed in covering letter)

Skills and abilities

• Ability to represent the Trust externally and deputise for the Chief Executive as required

• Significant experience, at least 4 years, offering strategic and operational direction to front line VAWG services (s)

• Demonstrable ability to synthesise large amounts of complex information into accurate, persuasive arguments
• Proven analytical and problem-solving skills
• Excellent oral and written communication
• Convincing influencing and negotiation skills with people at all levels (s)
• Understanding of the policy contexts in which Suzy Lamplugh Trust operates
• Leadership skills: the ability to inspire a team to strive to meet challenging goals 
• Management skills: proven ability to coach and support others while delivering testing personal objectives, interpreting corporate targets into clearly communicated work plans
• Collaboration and teamwork: proven ability to work collegiately with other senior leaders, represent the Trust externally 
• Ability to lead effective and engaging meetings
• Ability to design, develop and deliver projects and robust project management skills in order to direct projects (s)
• Understanding of the financial constraints of working in a small charity, and funding mechanisms within the sector, with proven ability to manage budgets (s)

Experience

• Representing an organisation to senior external stakeholders, including government and the media (s)
• Providing briefings to senior leaders to represent the organisation on key issues
• Experience of delivering training courses and/or presenting material at conferences
• Developing and managing services to people in challenging circumstances (s)
• Crisis and change management, maintaining high quality of delivery of new and existing services in changing environments (s)
• Designing and contributing to successful funding proposals or bids and reporting back to funders (s)
• Line management including setting targets and appraising individuals’ performance
• At least 4 years’ experience in senior management positions, operating at a strategic level and contributing to strategy development and delivery (s)

Personal attributes

• Committed to the aims and values of Suzy Lamplugh Trust: we expect all staff to uphold and reflect the ethos of Suzy Lamplugh Trust in all their work

• Ambitious: with responsibility for growing the organisation’s work in a number of key areas, you will be motivated to enable the Trust to compete as a significant voice within the sector
• Authoritative: you will be expected to deputise externally for the Chief Executive as required
• Results-driven: the Head of Operations will provide strategic direction to the team
• Approachable: as a senior representative of the organisation, you will need to be able to communicate effectively with a range of key stakeholders to get them on board
• Adaptable: you will need to be willing to take on tasks beyond the immediate scope of their job description from time to time including travel and occasional overnight stays
• Visionary: as part of the leadership team, your ideas will help to shape the organisation’s strategic plan 
• Resilient: able to operate within tight deadlines, in a changing environment

We are looking for a Head of Information and Support Services to lead on developing and delivering excellent support and information services which meet the needs of people affected by blood cancer.

The successful candidate will have experience of developing and managing a diverse range of information and support services. You’ll have exceptional interpersonal skills and be emotionally resilient, hardworking and understand the value your role brings to the blood cancer community.

This role will provide leadership to the team ensuring they are able to manage competing priorities and challenging deadlines. The postholder will be a strong advocate for patients, understand their needs and ensure that as an organisation our services continue to meet these needs. They will be able to identify and develop new opportunities, but also ensure we continue to meet the day to day demands of delivering our existing services. They will be required to develop relationships and a collaborative approach with other teams in the organisation, particularly our research and policy and fundraising teams.

If this role sounds like the role you are looking for and you feel you have the knowledge, skills and experience we need, please apply with a covering letter setting out how you match the requirements of the job specification along with a current CV by:

9am on Thursday 5 March 2020

Please note applications will be reviewed on receipt and if a suitable candidate is appointed we may bring forward the closing date of this role at our discretion.