Head of safeguarding and hr compliance jobs

Occupational Requirement
Due to the nature of this role, which includes leading and providing direct support within our Women’s Night Shelter, this post is open to women only under the occupational requirement provisions of Schedule 9, Part 1 of the Equality Act 2010.
The post holder will work closely with vulnerable women who have experienced multiple disadvantages, including domestic abuse, sexual exploitation and gender-based violence. We consider that being a woman is a proportionate occupational requirement for this role in order to maintain the safety, dignity and wellbeing of the women using the service and to deliver effective trauma-informed support.
Please not the successful candidate will also work alongside colleagues and provide support to guests, of all genders, as part of their wider duties.

Team: Casework

Location: Argon House, 2 Argon Mews, London SW6 1BJ, at our partner sites and from home

Duration: Permanent

Reporting to: Head of Casework

Responsible for:          Caseworkers based across our partner Day Centres plussome budget allocation for MD casework expenses

Hours of work: 40 (5 days per week including lunch break)

Overview of the role

The Senior Caseworker – MD Lead plays a dual role in delivering high-quality casework services while providing specialist support and guidance to colleagues working with guests experiencing multiple disadvantages. The role provides advice, advocacy and casework support to a caseload of guests across our homelessness and vulnerable housing services, with a particular focus on those presenting with long-term, complex and multiple needs.  The postholder will share their knowledge, skills and experience to support colleagues, strengthen their understanding of complex needs, and develop their confidence and ability to work effectively with guests. The role will also contribute to a collaborative, multi-disciplinary approach, ensuring guests receive coordinated, person-centred support.

Internal relationships

All staff, volunteers and guests

External relationships

External service providers and partner organisations

Areas of responsibility

1. Advice and advocacy

· Providing an advice and advocacy service to a caseload of guests from across all our services for the homeless and vulnerably housed who present with long-term and complex needs, caseworking a smaller and more consistent caseload than other members of the team but working with them more intensively. 

· Employing creative thinking and practices to ensure that guests are supported and motivated to achieve their goals, primarily to access and maintain accommodation and develop durable support networks 

· Attending appointments with guests as needed and carrying out home visits 

· Working with Caseworker colleagues to strengthen their understanding of complex needs, developing their confidence and ability to work effectively with guests

· Creating best practice guidelines to ensure consistency and accessible support.

· Working with colleagues to ensure acceptable workloads are maintained.

· Providing advice, advocacy and support to Emergency Night Shelter Guests; visiting Emergency Night Shelters in the evening as required.

2. Internal liaison

· Building and maintaining working relationships with Caseworker colleagues.

· Liaising with the Fundraising & Comms team to develop meaningful case studies to assist with fundraising campaigns.

· Working with the Operations team to ensure the Emergency Night Shelters are successful and building relationships with Night Shelter staff to encourage communication and team building.

3. External liaison

· Referring guests to accommodation providers, health services and other relevant support services, as necessary, and actively facilitating their ongoing engagement with these 

· Maintaining good communication with the Managers of our partnered Drop-in Centres, Glass Door colleagues and local statutory and non-statutory services 

· Attending meetings with the casework team, external service providers and partner organisations when required, engagement with Reflective Practice sessions 

· Liaising with volunteers at both Night Shelters and Day Centres.

4. Women’s Night Shelter lead

· Responsible for the day-to-day leadership and coordination of the casework provided to the women’s night shelter over the winter months.

· Ensuring that women accessing the service receive high-quality, person-centred support, advice and advocacy, both by taking on a caseload of clients and supporting the other caseworkers involved in the women’s night shelter. Helping guests to address immediate needs, while supporting them to access appropriate housing, health, welfare, legal and other specialist services.

· Participating in a weekly casework drop-in for guests of the women’s night shelter over winter; providing a safe, welcoming and trauma-informed environment to deliver casework to women experiencing homelessness, insecure housing and multiple disadvantages.

· Maintaining all safeguarding and risk management protocols.

5. Monitoring impact and administration

· Collating statistics and outcome measurements of the casework service for both internal and external use 

· Maintaining a well-organised and easily accessible administration system for the casework programme in line with relevant legislation (e.g., GDPR), including accurate and up-to-date case notes using our internal In-Form system 

· Adherence to all Glass Door policies and procedures, including compliance with safeguarding procedures 

· Managing a small casework budget 

· Proactively identifying areas for improvement and development of service provision

· Undertaking any other duties to aid the good running of the project, as required by the charity 

6. Line Management responsibilities

· Line manages up to three Caseworkers, providing support, direction and accountability.

· Carry out annual appraisal, track training & development and oversee professional development.

Person Specification

Essential

· At least two years’ experience of working one-on-one with - and assessing the needs of - homeless people or similar disadvantaged client groups 

· Empathetic attitude to homeless and vulnerably housed people, including those with ongoing complex needs 

· Ability to sensitively maintain boundaries with challenging individuals whilst promoting a trauma-informed approach to care 

· Ability to adopt an assertive approach when needed

· Personal resilience while working with challenging individuals coupled with an understanding of one’s personal and professional limits 

· Up-to-date knowledge of the welfare issues and legislation affecting homeless people 

· Ability to expand own knowledge and to adapt in order to advocate for guests in unfamiliar areas of care and support 

· Knowledge of relevant support services available to homeless people, particularly in West London 

· Confident approach to, and experience of, dealing with persistent challenging behaviour, conflict and distress 

· Ability to maintain good relationships with colleagues and external service providers 

· Highly organised with strong time-management skills 

· Ability to keep clear and up-to-date case records 

· Proactively identifying areas for improvement and development of service provision

· Undertaking any other duties to aid the good running of the project, as required by the charity 

· Ability to work independently and take the initiative to make important decisions

· Flexible and supportive team member with excellent communication skills 

· Ability to adhere to and implement Health & Safety, HR and operational policies 

· Understanding of and commitment to Equal Opportunities 

Desirable

• Experience of working alongside volunteers

Other

• Has eligibility to work in the UK
• To be able to adhere and work within Glass Door’s policies and procedures
• To participate in meetings, supervision meetings and in any trainings as required
• To be responsible for own’s professional development

About Us

We Are Survivors is a survivor-focused voluntary sector organisation that aims to create and facilitate safe spaces for male (including trans and non-binary individuals) survivors of sexual harms across Greater Manchester, providing access to quality-assured support. Our work is focused on developing ways for individuals to empower themselves to work through personal and sometimes painful issues, guided and supported by our trauma-informed team, following the trauma and recovery model.

Our vision is to have “A society where NO male survivor is left behind”

About the Role

The Nightingale Navigator supports the loved ones of male survivors through the Nightingale Project. Recognising that sexual harm can affect partners, family members and others close to a survivor, the role provides therapeutic group and community-based support, alongside psychoeducation about trauma and its wider impact. This includes helping loved ones understand the criminal justice process and working with health, social care and other partner agencies to ensure they receive coordinated support. The Navigator also brings the experiences, needs and wishes of loved ones into the continued development of the Nightingale Project.

About You

You’ll be someone who understands that sexual harm can affect not only survivors, but also their partners, family members and other people close to them. You’ll be comfortable talking about trauma and able to provide compassionate, practical and non-judgmental support through group work, community activities and partnership working. Experience of supporting loved ones, delivering workshops or working within mental health, social care, advocacy or community services would be particularly helpful. We also recognise the value of transferable experience and welcome people who are committed to learning, building trusting relationships and helping loved ones feel less alone.

Why Join Us?

· a competitive salary.

· annual leave package with incremental rises plus bank holidays.

· company sick pay.

· Birthday annual leave.

· monthly clinical supervision.

· pension contribution.

· and a range of discount and benefit programmes.

Salary: £33,300

Contract type: Permanent
Hours: Full-time, 37.5 hours per week, with the opportunity for flexible working hours
Location: London/hybrid (minimum two days per week in the London office)
Reporting to: Head of Events & Engagement

HOW TO APPLY

Please submit an anonymised CV and covering letter (please remove any identifying details such as name, address, or photos) by midnight 25th August 

In your covering letter, please demonstrate your motivations for applying for the role, how the position aligns with your career plans, and the experience (professional, voluntary, or lived) that makes you a strong fit for the role in line with our values and the criteria outlined in the job description.

We encourage candidates to ensure their responses reflect their own skills, experiences, and personal voice. If AI tools are used, candidates should also explain how and why they used them.

INTERVIEW STAGES

The selection process will consist of three stages (dates will be confirmed with shortlisted candidates):

• First-round interview – w/c 7th September

• Second-round interview – w/c 14th September

Candidates will be asked to complete a short task related to the role. This will take no more than two hours to complete.

ABOUT THE ROLE

We are seeking a highly organised, proactive, and detail-oriented Events and Engagement Coordinator to provide excellent operational support to the Engagement Directorate to enable Mission 44 to build meaningful funder relationships and deliver impactful experiences. 

The role sits at the intersection of the donor experience, events and supporting the functionality of the wider, newly established Engagement Directorate. It will have two priorities: to provide administrative and operational support across the team, including to the Chief Engagement Officer, and support the Events and Engagement team to execute first-class events.

This role is ideal for someone looking to develop their career in a fast-paced, mission-driven environment. A successful candidate will enjoy bringing structure, organisation and effective processes to a busy team. They will have high attention to detail, a can-do attitude, and a rigorous approach to project and task management.

ROLES AND RESPONSIBILITIES

EVENTS COORDINATION (60%)

• In collaboration with colleagues support the planning and delivery of Mission 44's events, including fundraising and stewardship dinners, receptions and roundtable discussions, as well as trackside hospitality and donor experiences. 

• Manage invitations, RSVPs and attendee communications, acting as a first point of contact for events attendees, providing exceptional customer service. 

• Coordinate event logistics, including venue bookings, catering, accessibility requirements and wider production supplier management.

• Support the preparation of live event materials, briefing packs, attendee lists and run sheets.

• Support the wider Fundraising team with securing sponsorship, ticket sales, and securing auction items. This includes production of targeted collateral for outreach. 

• Work closely with the Fundraising Data and Operations Manager to ensure that events and donor data is updated accurately and in a timely manner to our CRM system (Virtuous). 

• Work closely with the Communications Team to ensure events materials are aligned with brand and messaging. 

• Provide on-the-day event support, including registration, stakeholder hosting and logistics management.

• Support the production of  post-event evaluation, feedback collection and reporting.

ENGAGEMENT TEAM OPERATIONS (40%)

• Coordinate internal team meetings, workshops and planning sessions.

• Schedule meetings and support diary coordination for internal team meetings, and select high-level funder meetings for the Chief Engagement Officer. 

• Prepare agendas, take minutes and track actions arising from meetings.

• Arrange domestic and international travel, accommodation and itineraries for team members and guests.

• Support budget tracking, purchase orders and expense administration.

• Maintain team trackers, project plans and operational documents on Monday. com 

• Act as a key point of contact for administrative and operational enquiries.

• Ensure data quality and compliance with organisational processes with the Fundraising Data and Operations Manager. 

ABOUT YOU: SKILLS AND EXPERIENCE

ESSENTIAL

• Experience supporting the planning, coordination and delivery of events, with a strong interest in developing a career in event management.

• Proven ability to manage multiple priorities and maintain a high standard of work in a fast-paced environment.

• Excellent attention to detail, with a commitment to delivering accurate, high-quality work and exceptional participant experiences.

• Experience drafting event communications and managing guest lists, registrations and attendee information accurately.

• Experience maintaining accurate records within CRM or database systems, including data entry, data cleansing and reporting.

• Strong communication and stakeholder management skills, with experience liaising with colleagues, suppliers, venue partners and external stakeholders to support successful event delivery. 

DESIRABLE 

• Proven experience supporting special events for HNWIs, corporate prospects and donors. 

• Basic skills using design tools such as Canva. 

• Project management qualification such as Agile, PRINCE2 or Scrum. 

• Experience of working with young people and embedding safeguarding policies in event delivery. 

• Experience of working within an international setting. 

• Experience of working within Formula 1, Motorsport, STEM or Education. 

PERSONAL QUALITIES: 

• Passionate about young people: You are deeply committed to Mission 44’s vision of supporting young people from underrepresented backgrounds to thrive in education and employment.

• Committed to excellence and delivery-focused: You’re skilled in managing multiple deadlines simultaneously, meeting these deadlines, and ensuring high-quality execution.

• Detail-driven: You enjoy being in the details, accurately tracking actions, performance indicators, and ensuring that branding is maintained to a high standard throughout your work. 

• A collaborator: You love working across portfolios and internal functions. You will work closely with all members of the engagement team to provide operational support.

• Proactive critical thinker: You find gaps in ways of working and create quick solutions before others even notice.

• Flexible, adaptable, resilient, and very calm under pressure: Mission 44 is a fast-moving start-up, and you thrive in that environment. You embrace change, adjust priorities on the fly, and pivot when needed - always maintaining focus, resilience, and a solutions-oriented mindset.

Salary £30,000 per annum (pro rata £12,000 for part-time)

Hours of work 15 hours a week  (2 days), not including breaks

Base Chase Farm Hospital, 127 The Ridgeway, Enfield EN2 8JL

The role

The CF Therapist will report to the Senior CTS Therapist (CF & NM & Finchley).

The purpose of the role is to provide adaptive therapeutic massage to patients under referral from clinical teams, at the Chase Farm site within step-down, rehabilitation and chemotherapy infusion suite settings, supporting patients' comfort, relaxation, and well-being during recovery.

Unlike many complementary therapy roles, this position offers the best of both worlds.

The two-day-per-week structure provides the security and satisfaction of working within a respected healthcare setting while allowing you the flexibility to continue building and maintaining your private practice. For therapists who value variety and professional independence, this role offers an ideal balance that may not be possible in a full-time position.

You will also gain experience that is difficult to find elsewhere, delivering massage to patients within a busy hospital setting. This provides a rewarding opportunity to make a meaningful impact on people's wellbeing while developing specialist skills and experience in healthcare.

Key objectives and responsibilities of the post are:

· Provide gentle adaptive therapeutic touch to support relaxation and well-being

· Set the highest possible standards of care, respecting cultural preferences, touch, and privacy

· To ensure robust clinical pathways, assessments and review processes are followed, maintaining appropriate clinical records/document sessions as per policy

· Demonstrate safe delivery of best clinical practice

· Contribute to the development of evidence-based practice and be involved with research and case studies, where appropriate

· Assist senior CTS therapist NM & CF (Finchley) in the induction and mentoring of volunteers.

· Strict adhered to infection prevention

· Protocols the immediate escalation of adverse reactions

· Liaise closely with the nursing and medical team

· Be aware of current developments within complementary therapy

· Ensure sensitive information is managed in accordance with GDPR, Safeguarding and confidentiality policies and       guidance

· Always maintain confidentiality, which includes patients, relatives, staff and volunteers

· Monitor and maintain the complementary therapy stock and ensure oils and equipment are stored safely and correctly

• Work autonomously but in compliance with the relevant professional body’s code of ethics and professional conduct, national frameworks and trust policies and procedures specific to the role

The team

Patient support brings together volunteering, complementary therapy, and wider charity patient-facing support into one integrated, site-based team at each of the four main hospital sites. Each hospital has a dedicated “charity space” with a core team that works together to provide a consistent, responsive, and easy‑to‑navigate offer for patients and families. Patient support site managers work closely with NHS site teams to ensure support reflects the clinical needs and demographics of each hospital. Volunteering and therapy roles are embedded locally rather than operating as separate teams, enabling continuity, flexibility, and equitable provision. A small central social rights and benefits team provides targeted, discharge‑focused advice for financially vulnerable patients. Patient support delivered via the charity is designed to be clear, collaborative and patient‑centred, with charity staff working as one team to deliver high‑quality support tailored to each site.

Organisation

The Royal Free Charity stands at the threshold of its most important period of development.

Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.

Through the services we provide and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.

The recruitment process

To apply for this post, send your:

• CV (please include your last employer and dates of employment)
• Cover letter addressing how you meet the criteria set out in the job description and person specification.

Please note, that applications submitted without a cover letter may not be considered for this role.

Closing date for application: This is an open, rolling campaign

Interview date: week commencing 17 August 2026

Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.

• You must be eligible to work in the UK

We are happy to consider any reasonable adjustments that candidates may require during the recruitment process. 

As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.

Benefits:

Core benefits

· 25 days of paid holiday, plus a three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days' leave after five completed years of continuous employment (all leave is pro rata for part-time employees).

· A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.

· A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.

· Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.

· A flexible working policy to support our employees’ work/life balance.

Support for your financial wellbeing

As a member of the Royal Free family, you’ll be entitled to benefit from:

· Expert financial advice from our financial partner, the London Credit Union

· Savings on purchases with the Blue Light Card

· Our Death in Service benefit

Support for your health and wellbeing

· Subsidised gym, pool and classes at our Rec Club in Hampstead

· Secure bicycle parking and shower facilities at our Hampstead site

· Guided meditation

· Menopause peer support group

· Employee Assistance Programme offering 24-hour access to free confidential advice and support on work and personal issues.

At BVSC, we have been supporting the voluntary and community sector for over 60 years and pride ourselves on being an inclusive, supportive and a values-driven organisation. We offer flexible and hybrid working, flexitime and TOIL, 6% pension employer contribution, generous annual leave, your birthday day off, ongoing professional development and the chance to make a real difference every day.

Why Work for Us:
• Hybrid working
• Additional Birthday Day off
• Flexitime and TOIL
• Pension employer contribution 6%
• Two volunteering days (pro rata)
• 25 days annual leave (plus bank holidays)
• Access to the Blue Light Card
• Ongoing training and professional development opportunities
• A positive, inclusive team culture where your ideas are valued
• Enhanced maternity/paternity pay
• Employee Assistance Programme

We are looking for someone to a lead our capacity-building work across Bexley and Greenwich, supporting voluntary, community and social enterprise (VCSE) sector to thrive, adapt to changing needs and remain sustainable, enabling them to deliver high-quality services and improve outcomes for residents. 

Working closely with a wide range of community, health and statutory partners, you will lead a small team to deliver practical support, training and advice whilst helping organisations to develop sills, confidence and sustainability needed to maximise their impact. 

If you're a skilled leader with experience in organisational development, partnership working, fundraising, and supporting the VCSE sector, we would love to hear from you.