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Join Our Leadership Team: Head of Service Delivery, Quality and Standards
Location: Eyre Street, Sheffield (with flexible/hybrid working)
Hours: 36.25 per week, Monday to Friday (flexible between 8am–6pm)
Salary: 42,000- 45,000 based on experience
Contract: Permanent
Are you a passionate, innovative leader looking for your next challenge in the charity or social care sector? Do you want to make a real and lasting impact in the lives of older people across Sheffield?
At Age UK Sheffield, we’re not just a service provider—we’re an organisation that puts older people at the heart of everything we do. We are now recruiting for a strategic, forward-thinking Head of Service Delivery, Quality and Standards to join our Senior Management Team and lead the evolution of our services at a time when older people need us more than ever.
About the Role
This is a rare opportunity to join an innovative, award-winning charity that prides itself on delivering excellence. Reporting directly to the Chief Executive and working closely with our Board of Trustees, you will have overall responsibility for the quality, delivery, development and strategic leadership of a diverse portfolio of services, including:
· Independent Living Coordination
· Hospital Discharge
· Dementia Support
· Information & Advice
· Paid-for Home Support Services
You will provide leadership to managers and teams working across multiple locations and community settings, ensuring services are safe, effective, person-centred and financially sustainable. You will lead on safeguarding, health and safety, quality assurance and continuous improvement, helping us maintain high standards and achieve excellent outcomes for older people.
About You
You will be an experienced senior leader with a background in social care, health or the voluntary sector. You will have a proven track record of managing multiple services through others, balancing strategic leadership with strong operational oversight.
You will be comfortable leading managers and geographically dispersed teams, ensuring consistent standards, strong performance and a positive culture across a complex service portfolio.
You're equally at ease presenting performance reports and strategic proposals to trustees as you are engaging with frontline staff, volunteers and older people using our services.
You'll Bring
· Significant experience of leading multiple frontline services, ideally across different locations or community settings.
· Experience of managing and developing managers, team leaders and remote or dispersed teams.
· A strong understanding of safeguarding, governance, quality assurance, health and safety and risk management.
· Experience of external audits and working within quality frameworks, with a good understanding of regulatory standards continuous improvement.
· Strong operational and contract management skills, including performance monitoring, KPI reporting and service development.
· Excellent leadership and relationship-building skills, with the ability to inspire, support and develop others.
· Strong IT and data literacy, using information and insight to drive decision-making and improve outcomes.
· A collaborative, flexible and values-driven approach to leadership.
Why Work With Us?
- You’ll be part of a visionary, supportive, and diverse organisation committed to making Sheffield a great place to grow older.
- We offer flexible working hours and hybrid working options following a comprehensive induction.
- 30 days annual leave (plus bank holidays)
- Age UK Sheffield is proud to be a Mindful Employer and a Disability Confident Employer. We warmly welcome applications from people of all backgrounds, including LGBTQ+ and Black and ethnic minority communities.
Ready to Lead Change?
If you’re excited by the opportunity to shape and deliver outstanding services that make a difference, we’d love to hear from you.
Apply by: 9am on Monday 14th September. Interviews will be held during week commencing Monday 21st September
Join us. Lead with heart. Deliver with purpose
The client requests no contact from agencies or media sales.
Active Communities Development Worker
Grade: NJC Point t23 - £34,434 FTE
Hours: 37.5 hours per week
Days: Monday to Friday (core hours are worked between 8am – 6pm)
Contract: Fixed-term contract, initially 12 months (continuation subject to further funding)
Responsible to: Senior Strategic Lead
Place of work: Salford CVS’ offices in Eccles, Salford, M30 0FN and out in Salford’s communities
Salford CVS delivers a range of projects and services that build resilient communities and encourage local people to be active citizens.
You’ll work primarily across our volunteering and emergency response activity, including helping to develop and deliver Salford CVS’s own active communities volunteering programmes. This will vary throughout the year, but you can expect to spend roughly half your time on emergency response and half on volunteering - and in practice, the two often overlap.
Main purposes of the post
To engage with a wide range of partners and volunteers to build active, more connected and resilient communities within the city of Salford. To deliver multiple areas of work around civil contingencies, humanitarian response and emergency response in Salford – from coordinating clear plans and processes and training and supporting volunteers, to enabling VCSE organisations to engage with the work. To support the development of our volunteering and active communities work across multiple services, including the rewarding, people-facing work of coordinating volunteers for local events and celebrations.
The Benefits of Working for Salford CVS
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28 days’ holiday - rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)
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Enhanced company sick and maternity pay, subject to terms and conditions of service
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Pension scheme - with 7% employer contribution (and 1% mandatory employee contribution)
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Cycle to Work scheme
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Membership of the Hospital Saturday Fund via an employer subsidised scheme (optional and non-contractual)
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RHS family membership (optional and non-contractual)
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Development opportunities - we support and encourage our staff to progress in their careers (including formal training)
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A supportive working culture - we respect and support one another to do the best we can
We are an accredited Living Wage Employer, Living Hours Employer and Living Wage Funder, ensuring not just our staff are paid the ‘real’ Living Wage but also that any projects we fund can do the same.
Closing Date: 12 noon, Friday 2nd October 2026
Interviews: Tuesday 13th October 2026, in person at Salford CVS’ offices
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an inspiring and strategic Head of Services and Engagement to ensure our services are impactful, accessible and centred around the needs of people living with arthritis.
The Role
Hybrid: Two fixed days in London office (Mondays and Wednesdays), three days at home.
The Head of Services and Engagement will lead the development, delivery and continuous improvement of Arthritis Action’s services and engagement activities. This is a key role responsible for ensuring that people affected by arthritis receive high-quality, evidence-based support and have meaningful opportunities to connect, participate and influence our work.
The postholder will oversee our membership and service portfolio, including community-based activities, self-management support and engagement programmes, ensuring they are effective, inclusive and aligned with organisational priorities. They will also support the creation of a sustainable volunteer model alongside our new Volunteer Manager, enabling volunteers to extend our reach, strengthen communities and increase our impact.
Key Responsibilities
Membership and Service Delivery
· Develop a strong understanding of the member and service user journey, using insight, feedback and data to identify opportunities to improve engagement, satisfaction, retention and outcomes at every stage.
· Oversee and lead on the delivery and continuous improvement of Arthritis Action’s member services, community activities, events, and other programmes.
· Develop approaches to increase access and engagement amongst diverse and underserved communities.
· Implement effective monitoring and evaluation processes to demonstrate impact.
· Work with colleagues to identify opportunities for service innovation, partnership working and growth and fundraising.
Engagement and Community Building
· Develop and implement an engagement approach that strengthens relationships with members, service users, supporters and communities.
· Create meaningful opportunities for people affected by arthritis to participate, connect and share their experiences.
· Work collaboratively with Communications and Fundraising colleagues to maximise awareness, participation and impact.
· Build relationships with community partners and relevant external organisations to extend reach.
Volunteering Strategy and Development
· Help develop Arthritis Action’s volunteer strategy alongside the Volunteer Manager, creating a sustainable model that supports organisational priorities.
· Provide strategic oversight and support to the Volunteer Manager, ensuring effective volunteer recruitment, training, support and recognition.
· Establish appropriate volunteer policies, processes, safeguarding arrangements and systems.
Line Management
· Lead, motivate and develop the Services and Engagement Team.
· Manage budgets effectively, ensuring resources are used efficiently and deliver value.
· Work collaboratively across the organisation, particularly with Communications and Fundraising.
· Represent Arthritis Action externally with partners, stakeholders and sector networks.
Data, Insight and Impact
· Use data, evaluation and feedback to understand service effectiveness and improve outcomes.
· Report meaningful KPIs for services, engagement and volunteering alongside the Services Manager.
· Use CRM and engagement data to improve communication, participation and user experience
Person Specification
Essential
Experience
- Experience of leading health, wellbeing, community or support services within a charity, healthcare or related environment.
- Experience of managing teams, budgets and operational delivery.
- Experience of implementing volunteer led services.
- Experience of improving the overall membership journey.
- Experience of developing and improving services based on evidence, insight and user needs.
- Experience of engaging diverse communities, members, service users or people with lived experience.
- Experience of developing partnerships and collaborative approaches.
Skills and Knowledge
- Excellent oral and written communication skills including the ability to write in Plain English.
- Understanding of person-centred approaches and co-production.
- Excellent communication, influencing and relationship-building skills.
- Strong understanding of inclusion, accessibility and reducing health inequalities.
- Ability to use insight, data and evaluation to improve impact.
Attributes
- An understanding of, and commitment to, Arthritis Action’s vision, mission, equal opportunities and diversity.
- A self-starter and senior leader, able to work on own initiative where required.
- Values-driven, collaborative and inclusive professional.
- Empathetic and committed to ensuring people’s voices shape services.
- Able and willing to travel within the UK.
Desirable
- Experience working in a health charity, patient organisation or membership body.
- Experience of supporting people with long-term conditions.
- Experience using CRM systems and digital platforms to improve engagement.
How to apply
Applications should be in the form of a CV with a covering letter explaining your interest in and suitability for the role. Please provide both email and telephone contact information for yourself. . Candidates must be eligible to work in the UK. Please note that only short-listed candidates will be contacted.
Applications should be received by 11:59pm on Thursday 10th September 2026 at the latest.
First-round interviews will take place by Zoom on Thursday 17th September 2026. Second-round interviews will take place in the London office on Monday 21st September 2026.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert ahead of the deadline should we receive a sufficient number of applications.
Arthritis Action is an equal opportunities employer. We treat employees and job applicants in the same way regardless of age, disability, marital status, gender reassignment, race, colour, nationality, ethnic origin, sexual orientation, religion or belief.
Please apply with a CV and Covering Letter. Applications without a covering letter will not be accepted.
Arthritis Action is a UK charity helping people with arthritis to live fuller lives with less pain.



The client requests no contact from agencies or media sales.
Are you a dog loving, IT professional who loves providing excellent customer service?
We’re looking for a Senior Service Desk Analyst to help us ensure our colleagues across the charity get fantastic, end-to-end IT support.
What does this role do?
As Senior Service Desk Analyst, you’ll:
- monitor and supervise a team of Service Desk Analysts, triaging and assigning tickets, ensuring consistency and supporting the team to deliver a high-quality service across the charity,
- personally manage your own tickets, including high-priority incidents, providing timely escalation of critical issues or ensuring their escalation to third party providers, often acting as the bridge between first and second line and third line teams,
- take part in regular service review meetings with external partners and internal teams, collaborating to ensure customers are supported effectively,
- support with the delivery of on-site support and maintenance, travelling to our rehoming centres and charity shops to resolve incidents and implement upgrades.
Due to the nature of this role, the post holder will be expected to work one weekend in four.
Initial screening calls for this role are provisionally scheduled for Friday 18th September 2026 and will take place on Teams. They will be followed by a panel interview, which are provisionally scheduled for week commencing 21st September 2026, and will be at our London office.
Could this be you?
To be successful in this role, you’ll need some experience of working on an IT service desk, with the ability to effectively resolve a range of issues, from simple fixes to complex tickets. Your depth of experience in this area will give you the knowledge and skills to effectively triage and prioritise tickets too. We’re looking for candidates who have experience of mentoring, supervising and coaching others, who can lead day-to-day operations with enthusiasm. You’ll be proactive, with a can-do attitude, and passionate about providing our colleagues with first-class customer service.
What does this team do?
The IT Infrastructure and support team provide excellent services across all IT systems and equipment to ensure the organisation can be successful in achieving its mission and goals. This will be achieved by reducing complexity and ensuring an effective and secure infrastructure exists to support the development of services and technology.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
This is an opportunity to help shape one of the UK's most ambitious youth development charities as we move from a founder-led organisation to a nationally recognised institution. The successful candidate will help build the systems, culture and capability that will enable 20/20 Levels to scale its impact over the next decade.
This role owns the 20/20 Levels brand and turns it into growth. It leads the Branding, Marketing & Communications stream of our 2026–2028 strategy: one consistent brand narrative across our 'in real life' and online presence, youth-centred storytelling that puts young people and alumni at the centre of every touchpoint, and a structured content operation that reduces our reliance on agencies and on CEO visibility.
The 'Commercial' half of the role is focused on our income-generation mandate. Our income strategy commits us to building unrestricted income, and this role builds the engine: tiered sponsorship propositions and renewals, a consultancy pipeline, licensing and digital products, monetised research and insights, and the commercial forecasting that makes this income plannable working hand in hand with the Business Development function, which leads the employment partner sales pipeline.
WHAT YOU OWN
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Brand strategy : positioning, narrative, visual identity and brand architecture.
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Marketing budget : the full branding, marketing and production budget, including agency and freelance spend.
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Communications calendar : the master content and communications calendar across all channels.
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Brand governance : brand guidelines, approval standards and their enforcement across the organisation.
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Commercial propositions : sponsorship packages, consultancy offers, licensing and digital products.
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Reputation & PR : media strategy, press activity, awards and crisis communications.
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Marketing technology stack : the tools used for content, email, social, analytics and campaign management.
KEY RESPONSIBILITIES
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Brand & Messaging ~ Extend and enforce our digital brand guidelines (with agency input), aligning tone, visuals and youth-centred storytelling across every channel so participants, alumni and mentors are visible at all touchpoints.
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Content & Engagement ~ Build and run a structured master content calendar across all channels, replacing high-volume unstructured output with purposeful, story-led content.
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Reputation, PR & Research ~ Lead the PR and awards strategy: targeted press activity, quarterly media features and two award submissions per year.
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Partner Network (Corporate & Commercial) ~ Design the 20/20 Levels Partner Network proposition, intentionally articulating what partners and mentors give and receive, to strengthen commitment, retention and long-term reciprocal relationships across all partner types.
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Commercial Development & Unrestricted Income ~ Design and package tiered corporate sponsorship propositions with clear, differentiated value for partners at each level.
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Employer Brand ~ Worrking with the Chief of Staff to develop the employer value proposition, recruitment pack and employer presence (LinkedIn, Glassdoor) to support recruitment of staff, facilitators and mentors as the organisation grows.
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Team Leadership & Budget ~ Lead and develop the brand and content team, including recruitment, task allocation, coaching and performance management.
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Evaluation & Reporting ~ Track performance against strategy targets using Impact Hub data and platform analytics, and report quarterly to senior leadership and the board on achievements, risks and opportunities.
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Organisational Leadership ~ Contribute to organisational strategy, annual planning and budgeting as a member of the Senior Leadership Team.
Read the full Job Description attached to see the full Key repsonsibilites, Person specification and 12 month success metrics.
20/20 Levels is a social mobility organisation dedicated to empowering black and racially underrepresented young people to maximise their potential.



The client requests no contact from agencies or media sales.
The Bevan Foundation is seeking a Head of Policy (Poverty) to lead its high impact team and to deputise for the CEO whilst the current post holder is on maternity leave.
Could you lead the Bevan Foundation in its mission to end poverty in Wales?
About the Bevan Foundation
The Bevan Foundation is Wales’s most influential think tank. We create insights, ideas and impact that help to end poverty and inequality. Over recent years the Foundation has helped secure real and lasting change for people across Wales, from universal free school meals for primary pupils to increases in Education Maintenance Allowance. We’ve built a reputation for trusted, evidence-based insights and ideas that influence decision-makers and improve lives.
About the role
The Bevan Foundation has an exciting opportunity within its high impact policy and research team. This is a unique opportunity to make a contribution to our programme of work and to develop ideas to solve poverty. The post holder will also deputise for the CEO providing an opportunity to contribute to the development of the organisation’s strategic direction.
About you
You will have expertise in Welsh policy and politics, as well as an excellent research and analytical skills, superb communications skills and an ability to develop innovative solutions.
Key terms
This is a fixed-term maternity cover position for an anticipated period of 12 months.
The current post holder works four days a week. The Foundation may consider appointing someone for a full working week and this is something that could be discussed at interview.
The full time equivalent salary for this post is £51,519 – £57,980. The expectation is that the candidate would normally be appointed at the bottom of the scale.
We work in a hybrid way, with staff expected be office-based for two to three days a week and to attend monthly in-person team meetings. The Foundation’s offices are in Merthyr Tydfil. We are also open to discussing remote working within Wales for the right candidate.
We would also welcome applications from individuals seeking a secondment opportunity, subject to agreement from their current employer.
Application information can be found in the Job Specification added below.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job titleChief Executive
ContractPermanent / Full time (35 hours a week)
Location London / hybrid (regular London presence)
Salary£95,000 - £100,000
Benefits Up to 6.5% matched pension, total contributions of 13%.
28 days annual leave per year plus public holidays.
Enhanced sick leave cover of up to 5 years.
Death in service benefit of 2x annual salary.
Employee Assistance scheme.
Working from home allowance.
Annual wellbeing allowance.
Reports to Chair and Board of Trustees
Direct reportsDirector of Finance and Operations
Director of Evidence and Improvement
Policy and Communications Manager
People and Business Partner
Background information
About us:
National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of patients, people with Lived Experience, unpaid carers, their families and the voluntary organisations that work for them.
Our mission:
We advocate for a more equitable and person-centred health and care, shaped by the people who use and need it the most.
We do this by:
- Understanding and advocating for what matters to people, especially those living with health conditions and groups who experience inequalities
- Finding common cause across communities and conditions by working with member charities and those they support
- Connecting and convening charities, decisions makers and citizens to work together to change health and care for good.
Our five-year strategy:
In September 2024 we published a new five-year strategy that was co-produced with our staff, our member charities, our Lived Experience Partners and our key stakeholders. This set out three clear goals:
- End unequal access
By addressing the barriers experienced by those facing the worst outcomes, we will find solutions that improve care for all.
- Transfer power to people and communities
As a leader in co-production, we will help communities to work with system leaders at national and neighbourhood level to make big decisions together. This will maximise the skills and capabilities of patients, ensuring care is truly person-centred.
- Shift the measures of success
By campaigning for better patient experience and outcomes metrics, we can ensure that what matters to people becomes the key measure of success for the NHS.
In the first two years of the strategy we have already made big strides. For example, our work encouraging the Government to focus on “getting the basics right” has seen major policy initiatives designed to fix access to primary care and the 8am rush. Similarly, our work on the experience of waiting for elective care has seen the introduction of the first ever set of minimum standards for waiting.
Our work on the 10 Year Plan, and on the Quality Strategy, has also seen both patient experience and outcome measures given much greater prominence in how the NHS judges success and National Voices has now been commissioned by NHS England to help design the future of patient feedback mechanisms.
We have also successfully campaigned for funding formulas to be revised to enable the NHS to directly address the inverse care law and tackle the impact of health inequalities head on.
But there are challenges ahead, not least the role patients and communities play directly in co-producing improvement. With ICBs under huge financial pressures, and so much change in the health and care system, we need to make sure every piece of work we deliver is of the highest quality and adds real value. This is the only way to help others across the sector understand the value that people with Lived Experience offer to problem solving processes and creating better and more inclusive solutions.
PLEASE SEE RECRUITMENT PACK FOR FULL DETAILS AND APPLICATION GUIDANCE
The client requests no contact from agencies or media sales.
This role leads two of the most consequential shifts in our 2026–2028 strategy. First, our move from a narrative-based to an evidence-based organisation: designing our impact measurement framework, leading the rollout and adoption of the Impact Hub (our custom CRM and data platform), and embedding data-driven decision-making across every team. Second, the community around our programmes: the trusted community and education referral partnerships that bring young people to us, and the structured alumni community that keeps them connected, supported and contributing after they complete our programmes.
WHAT YOU OWN
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Impact framework : the organisation's impact measurement framework, metrics and indicators.
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The Impact Hub (CRM) : the platform, its roadmap, adoption and supplier relationship.
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Data governance : data quality standards, validation protocols and UK GDPR compliance.
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Evaluation methodology : how programmes and services are evaluated, including external evaluation partnerships.
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Referral partnerships : the community and education referral partnership model and its members.
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Alumni strategy : the alumni engagement model, tiered support structure and Advisory Council.
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Organisational reporting : impact reporting to the board, funders and the public.
KEY RESPONSIBILITIES
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Impact Measurement & Evidence ~ Develop and own the organisation's impact measurement framework, defining metrics and indicators that reflect outcomes and effectiveness rather than interest or activity alone.
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Organisational Insight & Foresight ~ Act as the organisation's insight lead: translate quantitative and qualitative data into organisational insight that shapes strategy, programme design and resource allocation.
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The Impact Hub ~ Lead the delivery, rollout and adoption of the Impact Hub, including migration from Upshot, in line with the phased plan in the Data & Digital strategy : and own its roadmap as the organisation's insight platform thereafter.
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Stakeholder Engagement Framework (Governance) ~ Act as guardian of the unified stakeholder engagement framework, defining the standards, data capture requirements and reporting consistency that all teams apply across our five stakeholder groups.
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Community & Education Partnerships (Referral Pipeline) ~ Design and deliver the structured referral partnership model set out in the Talent & Engagement strategy, piloting quarterly cohorts of university, faith-group and community-organisation partners with clear MOUs, shared objectives and referral tracking through the Impact Hub.
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Alumni Community & Engagement ~ Design and deliver a structured 12-month alumni engagement calendar with audience-segmented communications, supported by Impact Hub data.
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Reporting & Funder Evidence ~ Produce evidence-based impact reporting for the board, funders, partners and public communications, supporting grant bids, corporate stewardship and the annual report.
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Team Leadership ~ Line-manage the Data Administrator, Progression coaches and any future team members, providing guidance, training and performance oversight.
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Organisational Leadership ~ Contribute to organisational strategy, annual planning and budgeting as a member of the Senior Leadership Team.
Read the full Job Description attached to see the full Key repsonsibilites, Person specification and 12 month success metrics.
20/20 Levels is a social mobility organisation dedicated to empowering black and racially underrepresented young people to maximise their potential.



The client requests no contact from agencies or media sales.
Reports to: Chief Executive Officer
Contract Type: 21 hours per week. Initial 12-month fixed term contract with the potential for extension and/or a permanent position at the end of the term.
Salary: £27,00 - £30,000 per annum dependent on relevant experience (£45,00 - £50,000 FTE)
Base: Remote/Hybrid
About us
Do you want to make a difference in the lives of others? Do you want to work with like-minded professionals in a great team?
Rees seeks to support those who have, at some stage in their lives, been in foster care or residential care, including those with custodial experience. The charity understands the importance of having a lifelong support network. Our aim is to help care experienced people thrive in all aspects of their lives at any age. We seek to listen; and offer help and advice about any aspect they may have.
Rees delivers its services and products to public and voluntary sector commissioners, businesses, other agencies, and professionals.
Role Purpose
The Head of Commercial Income is a senior leadership role and a member of the Senior Leadership Team, reporting directly to the Chief Executive Officer.
The postholder will lead the Charity's commercial income function, with responsibility for growing sustainable income through commissioned and commercial services, training, Ask Jan membership and other opportunities.
This is a strategic, commercially focused and hands-on role. The postholder will be a visible face of the Charity, building strong relationships with local authorities, commissioners, public sector organisations, businesses and other partners. They will identify opportunities, understand customer and commissioner needs, develop compelling propositions and secure sustainable business.
A particular focus will be growing the Charity's position within the statutory sector. The postholder will develop a strong understanding of local authority priorities, commissioning, procurement and purchasing processes and use this insight to anticipate emerging needs and create opportunities for the Charity to provide innovative and valuable solutions.
The postholder will lead and develop the Commercial Income function, with the Business Development Manager and Training & Commercial Services Co-ordinator reporting directly to them. They will set direction, priorities and targets while maintaining an active role in developing relationships, identifying opportunities, progressing bids and supporting commercial negotiations.
Working across the Charity, the postholder will ensure commercial opportunities are translated into high-quality, financially sustainable services that deliver positive outcomes for care experienced people.
Key Responsibilities
Leadership
- Provide strategic and commercial leadership for the Charity's commissioned and commercial services, training portfolio and Ask Jan membership offer.
- Lead and develop the Commercial Income function, line managing the Business Development Manager and Training & Commercial Services Co-ordinator.
- Set clear commercial priorities, targets and performance expectations and ensure the team has a strong focus on growth and results.
- As a member of the Senior Leadership Team, contribute to the leadership, planning and future development of the Charity.
- Develop a proactive, creative and customer-focused commercial culture across the function.
- Work collaboratively with the Head of Income and Development, Head of Service Delivery and wider Leadership Team to maximise income and impact.
- Balance strategic leadership with direct involvement in key commercial relationships, opportunities and negotiations.
Strategic Partnerships and Business Development
· Provide strategic leadership to the Charity's relationships with local authorities, commissioners and key partners, building senior-level relationships and positioning the Charity as a trusted partner.
· Oversee the commercial services pipeline, providing direction and support to the Business Development Manager to identify, prioritise and progress opportunities for growth.
· Develop approaches to securing new commissioned and commercial opportunities, working with Service Development and Service Delivery colleagues to shape services in response to market and beneficiary needs.
· Provide senior leadership and input on key bids, tenders and commissioned service proposals.
· Represent the Charity at strategic commissioning forums, partnership meetings and senior stakeholder events, promoting its expertise, services and impact.
· Monitor developments in commissioning, procurement, public policy and relevant markets, using this insight to identify emerging opportunities and potential challenges.
Commissioned and Commercial Services
- Provide overall strategic oversight of the Charity's commissioned and commercial services portfolio, ensuring services meet contractual obligations, quality standards, agreed outcomes and financial targets.
- Work with operational and service development colleagues to ensure services respond effectively to commissioner and customer needs.
- Identify opportunities to develop, improve and expand existing services and create new commercial offers.
- Ensure commercial propositions are viable, deliverable, competitive and aligned with the Charity's mission.
- Monitor market, commissioning and policy developments and identify their implications for the Charity's services and commercial opportunities.
Training and Ask Jan
- Provide strategic leadership for the continued growth and development of the Charity's training offer and Ask Jan membership service.
- Ensure training and membership propositions remain relevant, innovative and responsive to customer and sector needs.
- Identify opportunities to develop new training, membership and other commercial products and services.
- Work with colleagues to ensure these offers are effectively positioned, developed and brought to market.
Financial and Operational Management
- Provide strategic oversight of the financial performance and sustainability of the commercial income portfolio.
- Set and monitor income, growth and performance targets and report progress to the CEO and Senior Leadership Team.
- Oversee the commercial pipeline, income forecasting, contract performance and retention.
- Ensure commercial services are delivered within agreed budgets and provide value for money.
- Identify opportunities to improve efficiency, pricing, sustainability and long-term income.
- Ensure appropriate monitoring, reporting and evaluation arrangements are in place for commercial activity.
- Ensure commercial activities comply with contractual, legal, regulatory and organisational requirements.
General
- Work collaboratively across all departments to maximise impact for care experienced people.
- Maintain an awareness of developments in local government, commissioning, procurement, children's services, social care and the wider charity sector.
- Promote the Charity's expertise, services and impact and protect its reputation through high-quality commercial relationships.
- Ensure the Charity's commercial activity remains consistent with its values, purpose and commitment to care experienced people.
- Contribute to organisational planning, continuous improvement and long-term sustainability.
- Undertake any other duties commensurate with the level and responsibilities of the role.
Essential
- Significant experience of leading and growing commercial income, commissioned services, business development, sales or other income-generating activity.
- Proven track record of securing new business, growing existing contracts and generating sustainable income.
- Experience of building strong relationships with local authorities, commissioners, public sector organisations and other senior stakeholders.
- Experience of leading or overseeing successful tenders, procurements, bids or commissioned service proposals.
- Understanding of public sector commissioning, procurement and purchasing processes, ideally with experience of local authorities and the statutory sector.
- Experience of identifying customer or commissioner needs and developing services, products or propositions in response.
- Strong commercial and business development approach, with the ability to build relationships, influence decision-makers, negotiate and secure business.
- Experience of managing and developing staff within a commercial, business development, sales or income-generation function.
- Strong commercial, financial and strategic awareness.
- Ability to combine strategic leadership with an active role in business development and income generation.
- Creative, proactive and opportunity-focused, with excellent communication, influencing and relationship-building skills.
- Commitment to the values and mission of the Rees Foundation.
Desirable
- Experience of working with local authority children's services, social care, leaving care, corporate parenting or related statutory services.
- Knowledge of the care experienced and/or social care sectors.
- Experience of developing and selling services to local authorities or other public sector organisations.
- Experience of managing training, membership or subscription-based services.
- Knowledge of safeguarding, GDPR, charity governance and relevant regulatory requirements.
Application Process
The closing date for this position is Tuesday 15th September 2026. Please note that we reserve the right to close applications before the advertised closing date or extend the application window at our discretion.
We encourage applicants from all backgrounds and welcome applications from those who are care leavers.
Our aim is to help care leavers thrive. Our projects are available to anyone over 16 who has been in foster care or residential care as a child.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Head of Finance
Reports to: Chief Executive
Direct Reports: Finance and Business Administrator
Location: Remote – With some travel to attend meetings and events (mainly in London but also other project areas elsewhere in the UK)
Salary: £46,542 Pro Rata
Hours: 3-4 Days per week
About Alexandra Rose Charity
We should all be able to eat healthy food. But right now, healthy options cost more than twice as much as junk food. It’s getting harder and harder for people to put good food on the table. In fact, the poorest fifth of UK households would need to spend 50% of their disposable income to eat the UK Government’s recommended healthy diet. Access to a choice of high quality, culturally appropriate fruit & veg is an essential building block for our mental and physical health. We need to put this right.
We’re on a mission to give people access to their choice of fresh fruit & veg, in the heart of their community. At Alexandra Rose, we are proud to deliver a mix of practical, place-based projects and national advocacy to shape a fairer future, where everyone can afford and enjoy fresh fruit & veg with dignity.
If this aligns with how you see the world, and you want to use your skills and experience to help us build towards it, you’ll feel at home here.
About the role
We are looking for an experienced Head of Finance to help deliver our mission and support the growth and consolidation of the charity. As a member of our Senior Management Team, you will play a key role in implementing our new strategy as well as managing risk.
You will take overall responsibility for the organisation’s financial management, working closely with the Chief Executive and the Treasurer.
You will provide effective finance partner support to other functions within the charity to support its fundraising, operations and development.
You will also be responsible for the line management of the Finance & Business Administrator, working with the Chief Executive to both oversee and support the governance and compliance services function of the charity.
We want our organisation to reflect the diversity of the communities we work in, and we welcome applications from people from all backgrounds.
Interview Process: The selection process may include two interviews:
Please submit your CV together with a cover letter that clearly demonstrates how your skills, experience and knowledge meet the requirements set out in the job pack. Please note that applications will not be considered from candidates who have applied within the last 18 months.
N.B. Applications without a cover letter will not be accepted
The client requests no contact from agencies or media sales.
Are you an experienced operational leader who thrives on making organisations run brilliantly behind the scenes?
Southwark Charities is entering an exciting new chapter. With a £100m property portfolio, a growing grant programme and the development of 64 new almshouses, we're looking for an exceptional Head of Resources to lead the systems and processes that keep our charity strong.
Reporting to the CEO, you'll oversee finance, HR, IT, governance, property compliance, contracts and organisational systems, ensuring the charity operates efficiently, remains compliant and is well positioned for future growth. You'll work in a small, dedicated team while working closely with colleagues to deliver outstanding services for older people across Southwark.
This is a hands-on role for someone who enjoys improving processes, managing change and finding practical solutions. You'll bring experience in operations, finance or corporate services, excellent organisational skills and the confidence to work across multiple disciplines.
If you're looking for a varied senior role where your expertise will have a direct impact on people's lives and the future of a respected historic charity, we'd love to hear from you.
The client requests no contact from agencies or media sales.
Reporting to the Director of Ministry and People, the Head of People will lead the delivery of an inclusive People and HR service that supports the Diocese in fulfilling its mission through effective people practices.
Working closely with the Head of Vocations and Formation, the Head of People will provide professional leadership across employment, organisational development and workforce support for diocesan employees, while ensuring effective and appropriate advice and support is given to clergy, volunteers and parishes, recognising the differing legal, canonical and governance arrangements that apply across each setting.
Working collaboratively with ministry colleagues, Bishops and Archdeacons as well as senior leaders within the Diocesan Board of Finance, the successful candiate will strongly contribute to the wellbeing, development and effectiveness of all those who serve the Diocese of Salisbury.
You will be someone who:
- Has significant experience in a senior HR or People Management role.
- Is confident working as a trusted advisor to senior leadership.
- Has a thorough knowledge of Employment Law and HR best practice.
- Has experience managing complex ER matters and can support workforce planning.
- Has the ability to align with and support the mission, ministry and values of the Church of England.
If you are interested in working in a supportive environment and can bring your HR/People-based worked experience to the Diocese, we would love to hear from you. You can find more information on our website, as well as details of how to apply.
The Diocese of Salisbury is a Christian community of churches, schools and chaplaincies serving one million people over 2000 square miles.
The client requests no contact from agencies or media sales.
About The Role
The Head of Risk Management & Insurance is a senior leadership role with significant influence across the organisation, reporting directly to the Chief Finance Officer and working closely with the Executive Board, Board of Trustees and Audit & Risk Committee. You will take ownership of the organisation’s approach to risk, insurance and business continuity, providing the expertise, assurance and constructive challenge needed to support confident decision-making at the highest level. This is a role for someone who wants to be close to the decisions that shape an organisation, with the credibility and experience to advise senior leaders, challenge where necessary and ensure risk remains firmly on the agenda.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You will lead a broad and varied portfolio, overseeing the risk management framework, risk appetite, organisational risk reporting and the way risk ownership is embedded across directorates. Alongside this, you will lead the insurance strategy and annual renewal process, manage relationships with brokers and insurers, oversee claims and ensure the insurance portfolio continues to provide the right level of protection. You will also have responsibility for business continuity and crisis management, including testing arrangements, Business Impact Analyses and the Serious Incident Response Framework. Working closely with senior leaders across the organisation, you will bring together strategic oversight with a practical understanding of the risks, controls and actions that need to be managed day to day.
We are looking for an experienced risk and insurance professional who is comfortable operating at a senior level and understands how to make risk management work in a complex organisation. You will bring substantial experience across both risk and insurance, including insurance renewals and senior stakeholder engagement, with the confidence to present to Trustees and Executive colleagues and translate complex issues into clear, useful advice. A professional qualification such as CII or IRM, or equivalent experience, would be expected. You will be commercially minded, pragmatic and credible, with the judgement to know when to advise, when to challenge and when to take action. Reporting to the Chief Finance Officer and leading a specialist function, this is a genuine opportunity to shape the organisation’s approach to risk and resilience at a senior level.
You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Private Healthcare
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



Finance Director
Hours of work 30 hrs / 4 days per week, permanent contract
Based Newhaven, with some hybrid working available after completing induction
Starting Salary £65K per annum pro rata
Sussex Community Development Association (SCDA) has been supporting people and communities to thrive for over 28 years. We deliver a range of projects, services & activities aimed at improving economic stability and opportunity, health and wellbeing, and addressing loneliness, social isolation and social cohesion. Come & join our flexible, inclusive and friendly organisation in this crucial role, and help make a difference!
Are you an experienced senior level finance decision maker with broad cross sector knowledge, who demonstrates excellent communication skills, and wants to use your skills to support a community facing organisation? If so, we would welcome your interest and application!
You will be a qualified accountant with an understanding of the complexities of working within the 3rd sector funding framework. With responsibility for providing expert strategic financial advice and professional input right across the organisation, you will ensure the finances of the Charity run smoothly and efficiently. You will consider the wider internal and external factors presented to you by our internal knowledge experts alongside the financial position to support the delivery of SCDA’s services and enterprises, and which fulfil the organisation’s mission and values.
As a manager you will also provide effective leadership, operational support and direction to the well-regarded finance team.
Providing sound financial, contract & risk management advice and ensuring compliance with legal, statutory and audit requirements, you will contribute to the strategic leadership of the charity as an active member of our Senior Management Team.
We are looking for people to join our team who have the qualities and skills we feel would most benefit our internal and external clients; professionalism, empathy, kindness and understanding. In return, we understand people want to work in a supportive environment with friendly colleagues. We offer a flexible, hybrid approach to delivery wherever possible, annual leave of 25 days per year pro rata plus bank holidays and sick pay from the start (increasing with service), additional sick pay for planned operations and recovery, a pension scheme, bereavement leave, and managers who are available to you… plus a day off for your birthday!
Interviews will be held in Newhaven.
Closing date: 5pm on Sunday 27th September 2026
1st stage interviews: Wednesday 7th October 2026 / 2nd stage interviews: Wednesday 14th October 2026
You may think that you’re not a 100% match to what we’re looking for, but we recognise that some skills and experience may be transferable rather than an exact match.If you’re unsure about whether to apply, please do contact the HR team and we would be happy to arrange an informal discussion with the CEO or HRD.
SCDA includes: Employability; Community Advice and Wellbeing; Community Development & Health
Registered Charity Number: 1094905
Company Limited by Guarantee: 3387617
Supporting people and communities to thrive
We're looking for a Head of Internal Services to help shape the future of Calder Rivers Trust.
This is a senior leadership role with organisation-wide responsibility for ensuring the Trust is well run, well governed, financially sound, compliant and resilient. You'll provide the foundations that enable our teams to deliver environmental impact today while building the capacity and capability we need for the future.
Working closely with the General Manager, Board and leadership team, you'll help guide organisational development, support strategic decision-making, and ensure the Trust has the systems, information, resources and assurance needed to grow with confidence.
You'll lead our approach to finance, governance, risk, compliance, people, health and safety, organisational performance, systems and technology. You'll ensure these areas work together effectively, with clear responsibilities, strong controls and practical arrangements that support colleagues across the Trust.
As a trusted adviser to trustees and senior leaders, you'll provide insight, support and constructive challenge, helping ensure good decisions are informed by strong information and a clear understanding of organisational priorities, opportunities and risks.
You'll also play a leading role in organisational planning and development, helping translate strategy into action, strengthening management practice, improving how information flows across the organisation, and identifying opportunities to improve how we work.
We're looking for someone who combines strategic thinking with practical leadership. You'll enjoy bringing clarity to complexity, improving systems, developing people and helping organisations perform at their best. You might come from a finance, governance, operations, organisational development, HR, charity leadership or corporate services background. What matters most is your ability to take a whole-organisation view and turn ambition into effective organisational practice.
We’re a flexible, human-centred organisation. The role is full-time (35 hours/week), with 28 days’ holiday plus public holidays. You can choose a working pattern that fits your life, and we’re happy to explore reduced hours if that’s what you need.
If this sounds like a role you could grow into, even if you don’t tick every box right now, we’d be keen to hear from you. Send us an application and tell us what you’d bring to the role.
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Calder Rivers Trust is an environmental charity with a Team dedicated to protecting and enhancing the rivers, brooks, becks, and streams of Calderdale, Kirklees, and Wakefield. Our work reaches every part of the Calder catchment touched by water, bringing together colleagues, partners, landowners, communities, and supporters to act with urgency and integrity. Together, we are working towards a future where healthy rivers support thriving wildlife, resilient landscapes, and prosperous communities.
We are a people-centred organisation, and when you join Calder Rivers Trust, you'll be supported to do your best work, develop your skills, and contribute as part of a team making a positive difference. We are committed to creating an inclusive workplace where everyone is respected, valued, and given equal opportunities to fulfil their potential, free from discrimination.
A Calder Rivers Trust, we value people who are committed to doing their job well, supporting their colleagues, and helping the organisation succeed. If that's you, we'd love to hear from you.
Standard Terms & Benefits:
- Location: Hybrid Home/Halifax
- 35 hour working week
- 28 days Annual Leave + public holidays
- Rivers Trust Group Pension Membership (9% employer contribution - subject to eligibility)
- Life Assurance Scheme (with the Pension Scheme)
- Flexible working and Working From Home
Calder Rivers Trust is an environmental charity dedicated to protecting and enhancing the watercourses of Calderdale, Kirklees, and Wakefield
The client requests no contact from agencies or media sales.