Head of service jobs
Are you passionate about driving change and transformation in a dynamic organisation?
Dogs Trust is looking for a Head of Business Change to lead the development and delivery of a comprehensive change management framework. You will coach and develop your team to support senior leaders and department heads in driving transformation, improving operational efficiency, and helping the charity achieve its long-term strategic goals.
What does this role do?
As Head of Business Change, you will:
- Lead, manage, and coach the managers in your team, building a high-performing team and fostering a culture of continuous improvement across the charity.
- Champion change across the organisation, ensuring staff are engaged, aligned, and supported through transformation initiatives.
- Develop, implement, and maintain a robust Change Management Framework to provide a clear, structured view of all organisational change and guide teams through transitions.
- Oversee change initiatives, working with leaders and project teams to assess impact, implement solutions, track progress, and measure success.
- Support business improvement and long-term planning, using methodologies like Lean or Six Sigma to optimise processes, drive efficiency, and enable sustainable improvements.
First stage interviews for this role are provisionally scheduled for Wednesday 10th December 2025, and will take place on Teams. Second stage interviews are provisionally scheduled for Tuesday 16th December at our London office.
Could this be you?
You will have senior-level experience in change management, business transformation, or project management, ideally in the charity, public, or non-profit sector. You will be a strong leader, able to influence and engage teams, and have a proven track record of implementing successful change strategies and frameworks. You will be analytical, a skilled problem-solver, and an excellent communicator, able to work with senior stakeholders and drive continuous improvement across the organisation.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Are you ready to lead and shape the future of Dogs Trust’s estates and facilities?
We’re looking for a Head of Estates, Facilities and Safety to oversee our commercial property portfolio, including our London office. You’ll manage a dedicated team, tackle operational challenges, control costs, and ensure our properties continue to support the charity’s mission to improve the lives of dogs.
What does this role do?
As Head of Estates, Facilities and Safety, you will:
- develop and deliver a long-term commercial property strategy, working with colleagues responsible for centres and shops.
- lead health, safety, and risk management across all properties and embed risks into business continuity planning.
- oversee leases, contracts, and agreements to maximise value, minimise risk, and ensure compliance.
- manage budgets, identify cost-saving opportunities, and ensure properties support financial sustainability.
- oversee facilities management, maintenance, and development projects, including the London office.
- support sustainability initiatives to reduce environmental impact and achieve net-zero targets.
First stage interviews for this role are provisionally scheduled for week commencing 8thDecember 2025 and will take place on Teams. Second stage interviews are provisionally scheduled for 18th December 2025 at our London office.
Could this be you?
To be successful in this role, you'll need senior-level experience in property and facilities management, ideally with a RICS Certificate. You'll have strong commercial and financial acumen, be an effective communicator, and able to make strategic decisions under pressure. You'll understand building regulations, health and safety, compliance, and sustainability, and have proven leadership in developing high-performing teams across multiple sites.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a senior leadership role accountable for award winning high performing shops that deliver + £3.5m in sales in the context of an ambitious and developing trading strategy. The post holder is directly accountable for sustaining and building this performance leading a team of staff and volunteers and in working as part of the central trading and wider hospice teams. The role combines sales and profit targets, creativity, accountability, empathic people skills and a passion for trading. Our retail business is a key driver for organisational success. The Hospice of St Francis Charity provides essential free care across West Hertfordshire and South Buckinghamshire. More than 80% of the income we spend comes from trading and fundraising. Our retail performance (sales and profit) benchmarks at the very top of the sector with award winning and innovative retail formats supported by a strong volunteer base and shop team delivering outstanding customer service.
Main duties and responsibilities:
· Line management and mentoring 5 direct line reports and oversight accountability for a team of 33 whole time equivalent employees (53 people) and 500 volunteers
· Maintain and improve our performance at the top of the charity retail sector nationally
· Hold oversight of leases and ensure effective lease management
· Accountability for delivering more than £3.5m in annual sales, with levels of engagement, profit and performance that deliver the strategic aims of the Charity
· Accountability for retail Gift Aid income and HMRC compliance assuring at least £300k annually from retail claims
· Project manage the process of new shop openings as required
· Accountability for customer complaints, health and safety, fire safety and environmental health across all retail premises working closely with our estates team to assure compliance
· Ensure our shops operate as a physical and digital front door to the hospice, creating a dynamic interactive culture
· Collaborate effectively with peers and colleagues, operating in adherence to the values and ethos of the Hospice
· Contribute to the design, development and implementation of the trading road map, annual budget and profit projections, annually and over 3- 5-year timescales to match the strategic development timelines of the Charity
· Maximise the potential of Electronic Point of Sale to drive performance and provide regular KPI reports internally at all levels, motivating the shop teams, in accountability to the Trading Board and our committees, Board and AGM
· Maintain an up to date understanding of high street trends and charity retail trends and ensure our merchandising, product development, social media and retail innovation maintains our competitive edge
· Assure windows and shop floors meet the highest standards of engagement and stand out on the high street embedding the ‘owned brand’ and social impact
· Accountable for ensuring a programme of community engagement and events where our shops are community hubs
· Leading projects including lead responsibilities in the set up and opening of new shops
· Implementation of goal setting, career development reviews and routine and regular supervision and team meetings to build an inspiring successful team culture and empower individual performance
· Use a range of digital systems effectively in the management of the business and in communication, including social media, on-line analysis of reach and click rates
· Represent the Trading Directorate at Health and Safety Committee, attend the Trading Board, as required Income generation committee and deputise for the Director at Executive Meetings, deputising for the Director of Sustainable Trading as required
· Embeds equality, diversity and inclusion across trading processes and practices
· Represent the organisation as ambassador and contribute to maintaining the wider public presence of the Charity.
Key Accountabilities, Responsibilities & Tasks
Departmental & Role Specifics
· Set objectives that are realistic and encourage outstanding performance, in a supportive team culture with effective individual supervision, support and training to ensure our performance continues to benchmark nationally at the top of the charity retail sector.
· The senior responsible manager in Trading, holding overall accountability for all aspects of our charity retail operation
· As an ambassador for the organisation maintaining excellent relationships with all suppliers and partners
· Lead a team of 33 whole time equivalent employees (51 people) and 500 volunteers to deliver at least £3.5m in sales and at least £300k in gift aid annually
· Ensure our shops operate as a physical and digital front door to the hospice, creating a dynamic interactive culture
· Lead, manage and coach a culture of openness to engage the diversity of the community as customers, donors, staff and volunteers
· Detailed understanding and analysis of data from a range of sources in order to collate and provide timely effective verbal and written reports, to agreed schedules, reporting on and managing performance, risk, variance, effectiveness, trends and the cut through impact of innovation
· Collaborate internally and with external partners to maintain a range of projects with local colleges teaching and training in fashion, design and social media, including joint events and succession pipelines with apprenticeships, DoE volunteer placements and internships
· Hold oversight of leases and ensure effective lease management
· Accountability for customer complaints, health and safety, fire safety and environmental health across all retail premises working closely with our estates team to assure compliance
· Project manage the process of new shop openings as required
· Collaborate effectively with peers and colleagues, operating in adherence to the values and ethos of the Hospice
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
THE SUNDAY TIMES BEST PLACES TO WORK 2025
As we celebrate 40 years of making a difference, The Cinnamon Trust continues to grow, and we want you to be part of our journey! Our headquarters in Hayle, Cornwall, is looking for a compassionate, dedicated individual to join the team as an Assistant Community Services Manager.
To provide excellent support to The Community Service Manager and the co-ordinator teams having full regard to the charity’s objectives and priorities at all times, meeting or exceeding the Charities legal, ethical and moral standards. Lead by example by showing the ability to communicate interpersonal skills, problem solve, decision making and time management. To help ensure that the teams work effectively in terms of daily operations and maintain accurate and timely follow ups with all new and ongoing cases. To build rapport with our clients in a warm and friendly manner and have empathy with our clients’ needs. To quickly identify any problems and ensure each conversation is handled in a compassionate manner.
A good telephone manner is essential, together with excellent literacy, verbal analytical and IT skills, coupled with the ability to work to tight deadlines, often under pressure. To be able to show initiative and a ‘can do’ attitude at all times.
You will have worked in the charity sector at a senior level for a number of years and have the experience of managing a large teams is essential. Ideally, you will have a background in managing volunteers and have up to date knowledge of best practices, risk assessments and guidelines.
This is a sensitive role which requires an individual with the ability to handle confidential information and correspondence.
MAIN DUTIES AND RESPONSIBILITIES:
i. To be responsible for supporting The Community Service Manager to manage and motivate the coordinator teams
ii. To work closely with The Community Service Manager to ensure that all the charities goals are met and complete tasks as directed by senior management.
iii. Review and allocate all new/updated cases in management, at least twice weekly, and be responsible for delegation of tasks. Any urgent or terminal cases are to be reviewed and delegated immediately.
iv. To monitor performance and capability of the team as individuals and discuss this with The Community Service Manager on a regular basis. Where necessary to provide written reports.
v. Allocate CT admin enquiries and OOHs office voicemails daily.
vi. To Support The Community Service Manager with interviews for new members of the co ordinating team.
vii. In the absence of The Community Service Manager to deal with any difficult situations or complaints and to follow our complaints policies, guidelines and procedures.
viii. To communicate effectively with team members, respond promptly to staff and operational enquiries. Provide feedback and support as well as addressing any issues or concerns and where necessary make a referral to the Head of Department.
ix. Work with The Community Service Manager to ensure that the whole team work well together.
x. To work closely with the Community Support team.
xi. To help answer incoming calls and general queries relating to your team and relay messages where appropriate.
xii. Throughout the course of your work to ensure you record your responses on each individual case on our database.
xiii. Throughout the course of your work, to identify possible good stories to enable us to approach and persuade all individuals involved to submit an article for the newsletter.
xiv. To demonstrate a proactive, positive and flexible attitude to all our clients.
xv. To have flexibility to work additional hours for holiday and sickness cover when required
xvi. To liaise with all other staff of the Trust in a flexible manner.
xvii. At all times to ensure and maintain a compassionate, professional and efficient public image for the Trust.
xviii. If necessary to be a key holder and be available to both open and lock up.
xix. Complete mental health first aid training and support all staff as/when needed in this role.
xx. Be available to support The Community Service Manager when necessary to cover as on call support for L2 OOH’s co-ordinators. Where necessary cover L2 sickness/absence OOHs.
xxi. Maintain operational standards that meet the company’s expectations.
xxii. To always protect the good name of the company by ensuring the highest level of professionalism at all times.
Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.
We are unable to offer this position as hybrid/remote working during the training/probationary period.
“Peace of mind and practical help for older people – love, care and safety for pets”

The client requests no contact from agencies or media sales.
The Royal College of Radiologists (RCR) is offering an exciting opportunity for an experienced governance leader to make a real impact.
As our Head of Governance, you’ll shape how governance operates across the organisation, lead a talented team, and support strategic decisions that affect thousands of professionals.
This pivotal role places you at the heart of a prestigious College, working closely with the President, CEO, and senior officers to ensure we meet the highest standards of governance and compliance. You’ll combine strategic insight with strong communication and people skills, acting as the vital link between staff and elected doctors.
What you’ll do:
- Lead governance strategy: Ensure our governance structure meets constitutional requirements and best practice standards.
- Drive compliance: Oversee GDPR and data protection, ensuring robust processes and training across the College.
- Manage elections & policies: Run Officer and committee elections, develop governance frameworks, and maintain accurate records.
- Lead a high-performing team: Inspire and develop a motivated Governance team delivering exceptional service.
- Collaborate widely: Work across departments on projects with governance and GDPR elements, and contribute to college-wide management discussions.
What you’ll need:
- Significant experience in governance within a membership or not-for-profit setting.
- Expertise in data protection law and practice.
- Proven ability to advise senior stakeholders and influence strategic decisions.
- Strong leadership skills with experience managing high-performing teams.
- Exceptional attention to detail, clear communication, and adaptability.
If you’d like to be part of an organisation that shapes the future of healthcare, working in a collaborative, professional environment where your expertise truly matters then please find out more about the Head of Governance role and the RCR from the candidate pack.
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
The Head of Operations holds responsibility for our day-to-day delivery, strategic development of our services, and operational team leadership. As our new Head of Operations you will:
- sit on the PiP Senior Management Team and lead our team of circa twenty delivery staff.
- ensure continuous operational improvement, working with SMT to develop our service and systems, through new projects or ways of working, and champion a learner-led approach to everything we do.
- champion PiP meeting our regulatory and reporting requirements, manage key relationships including with local authorities, and hold budget responsibility across our service.
Who We Are
PIP is a local charity that supports adults with learning disabilities or autism to achieve their potential, and to lead lives that are as independent as possible.
Our mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our students.
What You’ll Need
- Significant experience of working with people with learning disabilities, or a similar vulnerable client group, including knowledge of Safeguarding of Vulnerable Adults (SOVA) processes.
- Significant experience of leading and managing a staff team.
- Strong understanding of and commitment to a person-centred approach to working with people with learning disabilities, including planning, progress monitoring and review.
- Experience of liaising with a wide network of agencies and sector professionals in support of student needs.
- Knowledge of national and local legislation and policy affecting people with learning disabilities, including personal budgets. Alongside knowledge of key legislation and processes including on Health & Safety and Risk Skills and abilities
- Able to communicate effectively, both verbally and in writing, including the ability to maintain accurate records and produce reports for a variety of internal and external audiences.
- Able to take a lead role in the implementation of major tasks, including contributing to the delivery of key performance management targets and making organisational and systems improvements.
- Able to manage and complete projects successfully, including delegating tasks and monitoring and evaluating progress against outcomes.
- Able to establish, develop and maintain constructive and professional relationships with a wide variety of professionals and carers both internally and externally.
- Able to liaise and work closely with student families, carers and other stakeholders in planning, implementing and monitoring support.
- Able to take a flexible approach to work, including flexible and out of hours working in response to service needs and developments.
- Willing and able to participate actively in a variety of fundraising events and activities, including some evening and weekend events.
What We Offer:
- You'll get 25 days holidays + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish.
- An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)
- We offer a travel subsidy of up to £7.50 per day to help with the commuting costs.
- We provide a 4% pension contribution
- Free Employee Assistance programme 24/7 with access to counselling
- We offer regular team meals and socials - generally during work hours and they are optional.
- We offer a cycle-to-work scheme and as we're a charity you'll get access to savings like charityworkerdiscounts
Our Mission
PiP's mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our service users.
Our commitments
PiP is committed to safeguarding and promoting the welfare of adults and expects all employees, workers and volunteers to share this commitment. The successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check.
We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds, particularly applicants who are significantly underrepresented in our sector, such as people with lived experience of disabilities and individuals from Black and Minority ethnic communities.
PiP keeps all personal information confidential and in line with current data protection legislation and GDPR.
Closing Date: December 5th 2025
We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates.
High Trees Community Development Trust is seeking an experienced and passionate Head of Children, Young People & Families (CYPF) to join our senior management team and lead one of our core service areas.
This is an exciting opportunity to oversee a wide-ranging CYPF service that directly supports over 400 children and young people each year, and many more through partnerships. You will lead the newly redeveloped Tulse Hill Adventure Playground, ensuring it thrives as a hub for children, young people and families, alongside a portfolio of impactful programmes including school-based mentoring, young leaders’ programmes, family stay-and-play, and peer-led social action.
Supported by our Adventure Playground Manager and a team of youth and play workers, this is an incredibly exciting time for the service – the newly built structures, alongside a small animal area and a growing area, are ready to build an ambitious service around that meets the needs and interests of local children and families.
High Trees is also the lead partner in Building Young Brixton (BYB) – a consortium of 10 youth organisations working with 2,000 young people across Lambeth – which you will coordinate, alongside contributing to the Lambeth Peer Action Collective.
Our Head of CYPF plays a key leadership role that combines strategic oversight with hands-on involvement. You will bring significant experience in youth or community work, with the skills to manage multifaceted services, lead teams, and build strong partnerships with local organisations, schools and statutory bodies. By working closely with our team and partners, you will help ensure that children and young people in Lambeth have the opportunities and support they need to thrive.
Our incredible interim Head of Service will be happy to arrange an informal chat with interested candidates to discuss the day to day responsibilities of the role.
About High Trees
Based in Tulse Hill, High Trees has been rooted in the local community for over 27 years. We delivery community action, employment, education, youth services and community research, working in partnership with local people and local organisations, to build stronger communities and create meaningful change. We are recognised for our collaborative, long-term approach and our ability to adapt and respond to the issues that matter most to local people.
About the role
As Head of Children, Young People and Families, you will:
- Lead and inspire our Children, Young People and Families team to deliver high-impact, community-led work.
- Oversee a portfolio of projects and contracts, ensuring they are delivered to time, budget, and quality.
- Build and strengthen partnerships across the sector to support children, young people and families in Lambeth.
- Act as Designated Safeguarding Lead for CYPF services and partnerships.
- Contribute as a member of High Trees’ senior management team, helping shape organisational strategy and drive our ambitions across all service areas.
About you
We are looking for someone who brings:
- Significant experience in working with Children, Young People and Families.
- A proven track record of leading teams and managing complex projects.
- Excellent communication and partnership-building skills across diverse stakeholders.
- A strategic but practical approach with the ability to balance day-to-day delivery with long-term vision.
- A passion for place-based working, collaboration, and advocating for the needs of children and young people.
Why join us?
This is a rare opportunity to take a senior leadership role in a values-led organisation at a time of growth and ambition. You will play a pivotal role in shaping CYPF services and ensuring that children and young people in Lambeth have the opportunities and support they need to thrive.
Connecting with people and communities to strengthen skills and build stronger voices.



The client requests no contact from agencies or media sales.
Head of Operations
At Befriend a Child we believe every child deserves a happy childhood and is given the best chance in life to succeed and thrive. We support children and young people growing up in difficult life circumstances across Aberdeen and Aberdeenshire. We help them develop into confident young adults and achieve their full potential.
Befriend a Child is at an exciting time in its journey. As we develop a new organisational strategy and look towards the future, we are seeking an experienced and passionate Head of Operations to play a central role in strengthening and evolving our services across Aberdeen and Aberdeenshire.
This is a unique opportunity to join a respected, values-led charity at a time of growth and development, where your leadership will directly influence the quality, sustainability and impact of services supporting children, young people and families in the region.
We are looking for someone with proven experience in managing and developing services in the charity, social care or community sector; strong leadership and people management skills; and the ability to balance strategic thinking with hands-on operational oversight.
If you are inspired by our cause, can demonstrate success achieved in a similar role and have a passion for what you do, we would love to hear from you.
This is a full-time post, working 37.5 hours a week. Our working day is generally 9.00am – 4.30pm with occasional evening and weekend work in which we operate flexitime and TOIL. This role is based in our office at 9 Bon Accord Square Aberdeen with some hybrid working if desired.
Closing date for applications is Sunday 14th December 2025.
To apply, please forward a copy of your CV along with a covering letter giving an overview of your skills and experience and how you meet the personal specification. Please also include the name and contact details of two referees, one of whom must be your current employer by Sunday 14th December at 11.59pm.
Interviews will be held on Thursday 18th December. Please let us know if you need any special arrangements for interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Protect is looking for a legally trained and excellent manager to oversee the work of our advice team. Our team of 8-10 advisers deals with over 3,000 new cases every year, offering telephone advice on legal rights and how people can raise or escalate whistleblowing concerns safely and effectively. Protect is the leading UK authority in whistleblowing, having over 30 years of expertise advising whistleblowers and providing best practice guidance to employers. We want people to speak up when they witness wrongdoing or risks at work, and our advice on how to whistleblow effectively can stop harm.
You will lead and manage a team of advisers, ensuring that Protect provides expert, accessible and timely support to whistleblowers at a time of increasing demand for free advice. You will oversee the recruitment and training of the team, developing resilient and expert advisers while protecting their wellbeing. You will be proficient in case management systems, have excellent organisational skills, and play a strategic role in developing the service, including by providing case analysis and data for our training and policy functions and advocacy on behalf of our callers.
If you’re interested in helping people speak up in the public interest, we want to hear from you.
The client requests no contact from agencies or media sales.
The Mental Health Foundation is recruiting for a Head of Research to lead our UK Research team.
Deadline: 5pm on Sunday 30th November
Location: Glasgow OR London
Salary: Starting at £52,166 rising to £60,861, plus London weighting of £4,000 where applicable
Hours: Full-time (32 hours per week)
Contract type: Permanent
This is an exciting new role with the UK’s leading public mental health charity. The Head of Research role is a fantastic opportunity to lead our UK research team to achieve social change. We are looking for research and management expertise, strategic thinking, operational delivery, and the ability to collaborate and communicate with a range of stakeholders including media, academics, policymakers and communities. You will be part of an outstanding leadership team committed to delivering change across the UK. The role will deliver our UK-wide research, reporting to the Director of Research & Lived Experience.
What does the role involve?
- Support the Director of Research & Lived Experience to develop and deliver a 5-year research strategy
- Lead our UK research team to deliver and commission studies and reviews to a high standard at pace
- Present research clearly and persuasively to media, governments, academics, funders and communities
What skills, knowledge and experience are we looking for?
- Excellent research skills, experience and credibility in health or social research
- Strategic thinker who can also effectively manage teams and projects
- Proven communication skills to different audiences
Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.
How to apply
If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application via our website. Please ensure you attach an up-to-date CV and statement of suitability answering all points of the person specification. Applications will close at 5pm on Sunday 30th November and we are unable to accept late applications. Interviews are planned for week commencing 8th December.
We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.
If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.
We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home.
We look forward to hearing from you!
Our vision is good mental health for all.
The client requests no contact from agencies or media sales.
We are seeking our first Head of Fundraising to join our Senior Leadership Team, build the function and leave a legacy.
Reporting directly to the Chief Executive, you will lead on developing and delivering our fundraising strategy, with primary focus on trusts and foundations and corporate partnerships, with the potential to grow individual philanthropy in the future.
You will be a key ambassador for the organisation, building and managing strong, long-term relationships with funders who share our mission. You’ll bring vision, strategic clarity and emotional intelligence to developing compelling cases for support, always ensuring alignment with organisational goals and understanding that for us, income is a vehicle to impact.
You’ll manage and develop one Senior Officer initially, with the possibility that we may be able to expand the team as income grows. The Senior Officer post is currently empty, so we hope that you’ll be able to be involved in the recruitment of this post enabling you to shape your own team. You’ll also play a wider role in shaping the organisation’s strategy and culture as part of a collaborative and ambitious leadership team.
Key responsibilities:
Strategy and Leadership
- Lead development and execution of a fundraising strategy focused on trusts,foundations and corporates (with a possible addition of individual philanthropy further down the line).
- Act as a member of the Senior Leadership Team, contributing to organisational strategy, planning and culture, and supporting the Chief Executive to report to the board on fundraising.
- Manage, develop and grow the Senior Officer role; build a high-performing team.
Fundraising and Relationship Management
- Create and manage a pipeline of funding opportunities, securing multi-year grants and strategic partnerships that support our research, policy and delivery ambitions, and reflect our values.
- Lead the development of major funding bids - including drafting proposals and coordinating input from SLT colleagues and other relevant team members.
- Cultivate, steward and deepen relationships with existing and prospective funders, acting as a confident and credible ambassador.
- Collaborate closely with colleagues to develop strong proposals, cases for support and pitch materials, including engaging in depth with some of the complex research that we seek to fund.
- Represent the organisation externally — in meetings, networks and events.
Innovation, Growth and Sustainability
- Develop and test models to diversify income to enable impact – building on our current strategy, but bringing an open mind to exploring new activities.
- Embed fundraising monitoring, evaluation and performance reporting into the organisation; ensure transparency with senior leadership and trustees.
- Maintain close alignment between fundraising strategy and organisational strategy, ensuring funder relationships are ethical, values-aligned and sustainable.
About you:
We’re seeking someone who is ambitious, driven and emotionally intelligent — a relationship-builder ready to step into a senior leadership role and leave a legacy.
Essential
- A proven track record of securing significant income from trusts, foundations and/or corporate partners.
- Experience in managing complex relationships with funders, with excellent stewardship and retention skills.
- Experience of running reliable due diligence processes to assess funding opportunities.
- Able to translate research, policy or innovation-led programmes into compelling funding propositions.
- Excellent project management skills, including the capacity to coordinate colleagues in developing complex fundraising bids.
- Some experience of line management, team development or mentoring.
- Excellent written, verbal and influencing skills, able to engage funders, senior leaders and colleagues.
- Strategic mindset, with capacity to manage multiple priorities in a fast-moving environment.
- A genuine passion for the mission of the Money and Mental Health Policy Institute, and the empathy to engage with lived experience perspectives.
- Alignment with our collaborative and flexible working culture — able to work in a high-trust environment, collaborate openly with colleagues across multiple teams and contribute positively to team wellbeing and culture.
Desirable
- Experience of major donor fundraising, or exploring new income streams.
- Experience of reporting to a board, including of producing high level board papers and working with high profile stakeholders.
- Knowledge or networks within the essential services, health, research, policy or grant-giving sectors.
Terms:
- Reporting to: Chief Executive
- Staff supervised: One team member, who we hope you will be able to be involved in recruiting
- Annual Gross Salary: £64,800 (employees who are not London-based receive the same salary, including London weighting, but cover their own travel costs to the office, typically twice a month)
- Location: Either London-based, with two days per week in Money and Mental Health’s East London office, or home-based with the ability to travel to London at least twice per month. The role will also require some travel for meetings.
- Hours: Both full-time and part-time applicants considered, at a minimum of four days per week. Job shares, consolidated hours and other flexible working arrangements will be considered. Please indicate your preferred working hours on application.
- Contract type: Permanent
- Holidays: 28 days per year (including 3 days between Christmas and New Year when the office is closed), plus bank holidays
- Pension: Opportunity to be enrolled in the workplace pension scheme (subject to meeting standard auto-enrolment qualifying criteria). After enrolment, the charity contributes the equivalent of 5.5% of monthly gross salary, subject to an employee contribution of at least 2.5%.
- Other benefits:
- Every team member has a personal training budget, with many internal training opportunities.
- Cycle to Work and season ticket loan schemes.
- Enhanced maternity/paternity/parental leave terms, offered at an equal rate: employees eligible for statutory maternity/paternity/shared parental pay receive 90% of earnings for up to 12 weeks.
- Rental deposit loan scheme.
- A flexible working culture: core working hours are 10am–3pm, with flexibility outside these times (agreed with management) for employees to distribute working hours across the week.
Head of Finance and Corporate Services
Make your next step a meaningful one.
This is an opportunity for an experienced finance professional to step into a senior role with purpose. The charity is growing, investing in its future and looking for a skilled and proactive leader to shape finance, strengthen operations and support long term sustainability.
Location: Billericay, Essex
Salary: £50,000 to £55,000
Contract: Full time, Permanent (flexible options available) Hybrid working
About the Role
This is a fantastic opportunity for someone ready to take their first step into a Head of role, or an established manager looking to make more of an impact. You will report directly to the Director responsible for Corporate Services and work closely with the Chief Executive, Trustees and senior team.
You will take ownership of all areas of finance including planning, reporting, controls, systems and compliance. You will also provide leadership to the Hydropool and Maintenance Managers, ensuring safe, efficient and cost-effective operations.
It is a varied role where you will lead financial strategy, improve processes, and play a key part in organisational growth and service development.
What You Will Do
- Lead financial planning, management and reporting
- Produce budgets, management accounts and forecasts
- Advise senior leaders and Trustees on strategy and performance
- Improve financial systems, controls and processes
- Oversee facilities and maintenance operations
- Manage the commercial performance of the hydropool service
- Line manage a small, dedicated team
About You
You are a qualified accountant (ACA, ACCA, CIMA or CIPFA) with strong financial management skills and the confidence to communicate clearly at all levels. You do not need to have worked in a charity before. What matters is that you bring:
- Excellent financial reporting and analysis skills
- Experience improving systems, processes or controls
- The ability to explain financial information to non-financial colleagues
- A proactive, curious and collaborative approach
- Strong communication and relationship building skills
What’s on Offer
- A senior, high-impact role in a values driven organisation
- Flexible working options and a supportive culture
- Blue Light Card and Cash Health Plan
- Employee Assistance Programme
- Free on-site parking
- Ongoing professional development and training
- Pension scheme
If you are a finance professional looking to lead with purpose and influence meaningful change, we would love to hear from you.
Other roles you may have experience of could include Finance Manager, Financial Controller, Senior Finance Business Partner, Finance and Operations Manager or Head of Finance. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Defining care for a better future
Head of External Engagement
Clergy Support Trust is an organisation which “punches above its weight”, in terms both of the help provided to hardworking clergy households, and the influence we seek to have on Church culture. We are looking for an experienced communications professional, able to lead a broad function encompassing all aspects of our external engagement: media engagement, strategic communications, events and fundraising, so we are looking for someone with strong experience across these areas.
As member of the Senior Leadership Team, the Head of External Engagement will be joining the leading Anglican wellbeing charity, supporting thousands of households each year, as we embark on a new strategic period (2026-30) and at a pivotal point in our mission.
Key responsibilities include:
• To lead, manage and report on the work of the External Engagement team.
• To design and deliver communications relating to the charity’s 2026-28 Strategy, ensuring appropriate, informative content for colleagues, applicants, supporters, partners and stakeholders.
• To oversee delivery of our first ever Fundraising Strategy.
• To be the charity’s principal Press Officer, and to support the Chief Executive
• as the charity’s principal spokesperson.
• To oversee the charity’s growing programme of events.
If you have significant experience in a comparable role, with exceptional writing skills and an excellent understanding of strategic communications together with previous team and budget management experience, we would love to hear from you!
Clergy Support Trust is the largest charity focused on the wellbeing of Anglican clergy and their families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a National Role, Home Based/Hybrid. Travel will be required across England.
Full time, permanent (part time/condensed hours would be considered).
This newly created role will lead on exploring new markets, creating strategic connections and identifying opportunities – working to increase the reach of Phoenix Futures. You will champion innovation and demonstrate the measurable impact of our services on people’s lives.
Phoenix Futures and The Role
The Phoenix Futures Group has more than 50 years’ experience delivering pioneering psychosocial treatment services. We believe in being the best, which means constantly learning, innovating, and collaborating with partners who share our vision.
As Head of Strategy and Partnerships, you will be a visible leader across health and social care settings, building influential networks and unlocking new opportunities. This senior leadership role will work cross-functionally to expand our reach across the UK, ensuring our services reach more people who need them.
You will design and deliver strategic growth plans, working closely with operational experts to identify emerging needs, secure new funding streams, and adapt our solutions to new contexts. Your success will be measured by increased reach, new partnerships, and sustainable growth.
About You
Reporting directly to the Director of Strategic Initiatives, you will:
- Be a growth-focused leader with a proven track record of opening new markets and driving expansion.
- Have experience in strategic implementation and scaling services across the UK.
- Demonstrate extensive experience in building networks and creating collaborative partnerships within health and social care.
- Understand psychosocial treatment models and how they can be adapted to diverse needs and settings.
- Be skilled at interpreting research and data to communicate impact and value in compelling ways.
A detailed job description (role profile) and person specification can be found attached.
Benefits
- A salary of £56,500 + 8.5% PRP
- Committed to providing a Real Living Wage for you, through accreditation with the Living Wage Foundation
- 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
- Benefits including season ticket loan, pension scheme and life assurance
- Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
- Continuous training and career development via PXL our dedicated learning management system
- Access to a 24/7 Employee Assistance programme including telephone and online access
- A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
- We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.
We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.
We use our expertise to support people in their personal recovery and to improve their lives.

The client requests no contact from agencies or media sales.
We are seeking a highly experienced and strategic safeguarding specialist to be our Diocesan Safeguarding Officer (DSO) to lead safeguarding across the Diocese. Effectively as Head of Safeguarding, this is a senior leadership role with independent authority of the Diocesan Bishop, responsible for the professional oversight of safeguarding children, young people, and vulnerable adults.
The Head of Safeguarding provides expert guidance, manages safeguarding concerns and allegations, and ensures the implementation of national safeguarding standards. You will lead a dedicated team, collaborate with senior clergy and external agencies, and ensure that safeguarding is embedded in every aspect of diocesan life.
Some of the key responsibilities of the role include:
Culture, leadership, and Capacity
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Lead the development and implementation of the diocesan safeguarding strategy.
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Work closely with the Bishop of Guildford, Cathedral Dean, Diocesan Secretary, and senior clergy to promote a culture of safeguarding excellence.
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Support the Independent Chair of the Diocesan Safeguarding Advisory Panel (DSAP), ensuring effective governance and oversight.
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Oversee diocesan responses to audits, quality assurance, and Safeguarding Practice Reviews.
Prevention
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Implement the Church of England’s Safeguarding Code of Practice across the Diocese.
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Provide expert safeguarding advice to clergy, parishes, and the Cathedral.
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Ensure safer recruitment practices are followed across all diocesan bodies.
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Develop and oversee the diocesan safeguarding training plan in line with the Church of England’s Learning and Development Framework.
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Ensure training is high-quality, legally compliant, and regularly reviewed.
Recognise, Assess and Manage Risk
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Lead and coordinate all safeguarding casework within the Diocese, ensuring that work is completed as required by Church of England Managing Safeguarding Allegations Code of Practice, and statutory guidance and legal responsibilities.
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Participate in Case Management Groups, supporting the chair to ensure proper case management and ensure lessons learned are shared with DSAP.
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Collaborate with senior leaders to report Serious Safeguarding Incidents to the Charity Commission.
Victims & Survivors
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Coordinate responses to disclosures of abuse, ensuring timely and compassionate support.
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Implement the House of Bishops’ policy on responding well to victims and survivors.
Learning, Supervision and Support
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Work collaboratively with the National Safeguarding Team and other Church of England Safeguarding Officers, attending national safeguarding events and activities as required.
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Engage in continual professional development, including ensuring that the requirements of the National Safeguarding Learning and Development Framework for Diocesan Safeguarding Officers are met.
General
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Lead and develop the safeguarding team, fostering a culture of collaboration and reflective practice.
We are looking someone who has:
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Proven leadership and strategic planning skills.
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A professional qualification or equivalent experience (e.g., in social care or criminal justice), with current professional registration where applicable.
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In-depth knowledge of safeguarding legislation, policy, and best practice.
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Experience of leading/facilitating/influencing organisational culture change to develop good safeguarding practice and healthy safeguarding cultures.
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Experience in managing complex safeguarding casework and risk assessments.
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Experience working with victims, survivors, and perpetrators of abuse.
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Strong interpersonal and communication skills, with the ability to influence and challenge constructively.
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Familiarity with Church of England safeguarding frameworks and governance structures.
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Commitment to the values and mission of the Church of England.
Please refer to the attached Job Description for full details of the Head of Safeguarding
Benefits of the role include:
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Competitive salary within the Charity Sector
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A 10% non-contributory pension
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Life assurance provision of 3x annual salary
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25 days annual leave per year, plus bank holidays
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An employee assistance programme
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Learning and development opportunities
Ready to Apply?
Submit your CV along with a detailed supporting statement (cover letter), outlining how you meet the essential and desirable criteria in the person specification. The supporting statement is an essential part of the application process and thus a failure to provide this information will mean that the application will not be considered.
This role is subject to an Enhanced Disclosure and Barring Service (DBS) in accordance with our Safer Recruitment Guidelines.
The Diocese take our responsibility for the safeguarding of children and adults seriously. Our recruitment processes reflect this commitment.
We take your privacy seriously. To understand how your personal data will be processed during the recruitment process, please read our Candidate Privacy Notice before applying
We believe that diversity is a strength. We actively welcome and encourage applications from candidates of all backgrounds and identities, particularly those who identify as female, younger, of a UK Minority Ethnic/Global Majority Heritage, or disabled, as it is essential that we reflect the diversity of the communities we serve.
Please note that if you are shortlisted and are unable to attend on the interview date, it may not be possible to offer you an alternative date.
Our vision is of a diverse, growing, intergenerational church at the heart of each community, working alongside our chaplaincies and schools.



The client requests no contact from agencies or media sales.