Head of volunteer roles in shepperton, surrey
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Economics Advisor – Missing People
Summary
Missing People is recruiting volunteers with expertise in economics to support the early planning of a project exploring the economic impact of missing episodes and the harms experienced by individuals while missing. This work will inform the development of a robust, evidence-based estimate of the cost of a missing episode and the socio-economic return on investment (ROI) of prevention efforts.
As an Advisory Volunteer, you will provide expert guidance to help shape the scope and direction of this project. Your insights will help the charity identify key considerations, methodologies, and data needs - an area where we have limited in-house expertise.
Description
Someone is reported missing every 90 seconds in the UK. Missing People is the only UK charity dedicated to reconnecting missing people and their loved ones. Our services include:
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A free and confidential helpline, available 7 days a week, for missing people and their loved ones,
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A specialist family support and counselling service,
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Case publicity to support loved ones with sharing appeals,
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Specialist services for children and young people, and their loved ones, experiencing exploitation,
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Commissioned intensive support services for young people at particular risk,
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Research, consultancy and training for professionals working around the issue of missing.
Our vision is that every missing person is found safe.
By supporting us to develop a compelling economic case for prevention, you’ll play a vital role in shaping how missing incidents are understood and addressed across the UK. We will use the information to influence nationally: sharing the figures with key decision-makers in government, policing, health and social care. This work will strengthen our case for funding essential services that prevent repeat missing episodes and support the development of more effective early intervention strategies.
We’ve already begun exploring this work but need additional external expertise to guide our planning and approach. As such we are recruiting new volunteer Economics Advisors. Advisors will be asked to:
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Attend and participate in monthly project planning meeting (1-2 hours via video call, scheduled flexibly on weekdays or evenings) for a period of 6 months.
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Review relevant documents and provide ad hoc advice between meetings (no more than 1-2 hours)
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Get further involved in the project with a weekly commitment, if desired – this is entirely optional.
What impact will you have?
Your input will support Missing People to build a stronger case for prevention and change for missing people and their loved ones.
About the volunteer
We are looking for volunteers with:
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A strong understanding of data and working with complex statistics
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Experience in economic analysis of social issues and public policy, cost-benefit analysis, or social return on investment (SROI)
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Willingness to support and advise Missing People’s Head of Policy and Head of Research in understanding an area outside of our usual expertise
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The ability to ask key questions, offer constructive challenge, and act as a critical friend to staff
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Commitment to attend monthly meetings for a 6-month project period
Missing People is the only UK charity dedicated to reconnecting missing people and their loved ones.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for friendly, enthusiastic and energetic volunteers to walk our Wellness Walk routes with our participants to be someone that walkers can chat to if they’ve arrived and walking alone, provide a morale boost and support.
As the UK’s leading diabetes charity, it’s our job to tackle the diabetes crisis. We’re here to prevent type 2 diabetes, campaign for and support everyone affected by diabetes, and fund research that will one day lead us to a cure.
Thousands of people from across the UK will take part in our fun and family-friendly, sponsored Wellness Walks. It’s a chance to get out outside, take a deep breath, seize the day and change the world for everyone affected by diabetes.
There are currently 3 Wellness Walks held across the UK. We ask our walkers to think about their wellbeing and make a few small changes to how they live their lives, so that they can begin to feel healthier.
The walks are between 8-10 miles and are fully accessible – so pushchairs and mobility scooters are welcome.
Route volunteers guide walkers accurately and keep enthusiasm high. You must be aged 16+ to volunteer for this role (16 - 17 year olds must with be with a parent or guardian aged 18+), Volunteers in these roles will be positioned at key points on the walk route and will:
- Ensure walkers are heading in the right direction
- Motivate and cheer people on as they walk past your position
- Hand out hypo snacks, plasters or report medical incidents
- Monitor and report back to the route manager
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you enjoying talking with people and helping them based on your life experiences?
Are you able to volunteer a few hours a week?
Yes? We’d love to hear from you.
What is knus?
knus is the UK’s first free, confidential, mental health peer support and coaching online chat service. knus offers mental health educational plans, relaxation experiences and live workshops.
What does knus mean? 'hug' in Danish.
Here’s some further information on what’s needed:
Are you over 18 and living in the UK?
You must be over the 18 years of age and live permanently in the UK.
Do you have a laptop?
A laptop and a quiet space to volunteer is essential.
How much time can you give?
A minimum of 3+ hours per week is required. We are flexible and like to work around you.
Do you like to learn?
We provide training for all volunteers that join us. Our peer support training is CPD accredited. 20-25 hours of volunteering training is required and is self led online.
If you’re interested head over to our website and we can have a chat or apply here.
Please note - all successful volunteers are required to donate the cost price of £20.60 for an Enhanced DBS check. If you've got a current Enhanced DBS on the update service, this cost will not apply.
You must be a UK resident to apply for this role.
To always be ‘by your side’ when you need mental health peer support.
The client requests no contact from agencies or media sales.
Are you keen to move the arts forward? Are you passionate about the role the arts can play in building a better society? Do you think that diverse voices deserve to be heard through poetry? Do you want to be an empowering advocate for poetry’s transformative power? Forward Arts Foundation – the charity behind National Poetry Day and the Forward Prizes for Poetry – is looking for a new Chair and Trustees to join its board. We’re a small, ambitious team working nationally and online to celebrate poetry, support new voices, and widen accessibility. With a reach of over 2.4 million people each year, we’re looking for board members who can help us grow and govern well. We're particularly keen to hear from prospective Chairs and Trustees with experience in education, digital, fundraising and philanthropy, or governance and leadership. We’d also welcome the chance to support people under the age of 30 take their first step into trusteeship. Our meetings are flexible, online-friendly, and inclusive by design. Poetry is for everyone – and we want our board to reflect that.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Director of Local Operations
Job Description:
Youth Advantage UK is seeking a volunteer Director of Local Operations to develop and lead its Local Operations Departments (England and Wales; Scotland and Northern Ireland) in identifying and delivering on opportunities for the organisation to have an impact at a local level through commissioned research projects. The successful candidate will be responsible for ensuring these Departments produce high-quality research projects which meet the goals agreed with the commissioning organisations and grow Youth Advantage’s reputation and reach in line with its strategic policies. Working closely with the COO and the Policy and Ethics Departments, the ideal candidate will use their prior experience to effectively guide and strengthen the organisation’s ability to enable evidence-based, positive local change. They should have excellent writing and speaking skills, IT literacy, and the ability to work well independently and in a team.
This role reports directly to the Chief Operating Officer.
Responsibilities:
● In line with the organisation’s strategic priorities, to lead the Local Operations Department in designing, developing and implementing impactful research and project objectives.
● To line manage the Head of Local Operations (England and Wales) and the Head of Local Operations (Scotland and Northern Ireland), supporting them to effectively manage their own teams and to develop and implement the frameworks necessary for producing top quality research projects based around both desktop research and fieldwork.
● To work with HR in creating a strong Local Operations Department composed of individuals with the appropriate skills and expertise. To ensure these volunteers are appropriately supported and trained during their period of service.
● To work alongside the Policy Department to source potential commission and project opportunities, shaping the focus and output of the Local Operations Department accordingly.
● To develop short- and long-term strategies in relation to the Department’s activity, ensuring that these align with the wider strategies of the organisation.
● To liaise with the Policy and Ethics Department of the organisation on an ongoing basis, ensuring that their advice is incorporated into Departmental decisions and output.
● To take responsibility for relationships with key external stakeholders, at all times representing the organisation positively and professionally.
● To work on an on-going basis with the other members of the organisation’s Senior Leadership Team in determining its strategic priorities and incorporating these into the Department.
● To monitor, analyse and respond to external trends which impact on the organisation’s strategies and the Local Operations Department’s activities.
● To work closely with the organisation’s Communications Department in developing and implementing effective strategies to raise the organisation’s profile and impact.
● To create blogs and articles on related issues and to find and distribute information on related topics which may be of interest to the other organisation members.
● To support the Chief Executive Officer in presenting local operations strategies to Youth Advantage’s Trustees.
Requirements:
● Experience in research and planning, leading key campaigns or programmes.
● High-level understanding of carrying out quality desktop research and related fieldwork, ideally in an area related to the organisation’s priorities.
● Excellent knowledge of a range of methods and approaches to effectively disseminating research results.
● Excellent leadership and organisational skills, with proven experience of setting priorities and motivating team members.
● Excellent writing and speaking skills.
● IT literacy, including proficiency with Microsoft Office and Google Suite.
● Ability to work well independently and in a team.
● Strong attention to detail and organisational skills.
● Ability to prioritise tasks and manage time effectively.
Benefits
● Gain valuable experience in leading a research and project team.
● Opportunity to work with a dedicated and passionate team.
● Flexible working hours.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have a coaching qualification, or are you working towards one? Would you like to help managers across our organisation develop their skills and confidence? As a coach, you will support managers to improve their leadership abilities, build confidence, and enhance their effectiveness in their roles. Your coaching will help them tackle challenges such as personal effectiveness, leadership credibility, career development, and conflict resolution. By providing guidance and encouragement, you will play a key role in helping managers grow, develop new skills, and lead their teams more effectively.
What you will be doing
- Deliver coaching sessions for managers at various levels, from team leads to department heads.
- Provide a safe, open, and confidential space for coaching conversations focused on leadership, communication, conflict resolution, managing change, and interpersonal skills.
- Use clear and effective coaching methods and models.
- Maintain confidentiality and follow Hestia’s coaching programme guidelines.
- Define clear roles for both the coach and coachee, ensuring there are no conflicts of interest.
The skills you need
- A recognised coaching qualification (or currently studying towards one), such as ICF or EMCC, or significant coaching experience at a management level.
- Experience in the social care sector (desirable but not essential).
- Strong communication and listening skills.
- Willingness to participate in supervision and continuous learning.
- A friendly, approachable, and supportive manner.
- Understanding of confidentiality and professional boundaries.
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Help shape the future of Merton’s vibrant voluntary, community and social enterprise sector.
Merton Connected is seeking two to three new trustees to join our experienced board at an exciting time of growth. We’re looking for people who bring curiosity, strategic thinking, and a commitment to inclusive community development; whether this is your first governance role or you’ve supported other organisations before.
You’ll help shape our strategy, strengthen good governance, and champion the voices of local organisations and residents. You’ll be part of a collaborative board that works closely with our leadership team to support a thriving voluntary, community and faith sector in Merton.
We’re particularly keen to hear from individuals with insight or experience in:
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Marketing and communications
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Digital and AI operations
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Income generation and fundraising
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Impact and performance measurement
We also welcome diverse lived experience, fresh perspectives, and strong local connection to Merton.
What you’ll gain:
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A chance to influence local priorities and make a meaningful difference to people’s lives
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Insight into the workings of a well-connected, values-driven infrastructure charity
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Opportunities to share your knowledge and develop your strategic and leadership skills
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A welcoming, inclusive board committed to learning and collective impact
Time commitment: 4–6 meetings per year (including strategy days), with occasional subgroups or events
Support offered: Full induction provided, with out-of-pocket expenses reimbursed
We’re taking a flexible, phased approach to recruitment to make it easier for people to apply over the summer, while encouraging early applications where possible.
- Apply by 17:00 on Friday 11th of July to be considered as part of our first round of shortlisting
- Interviews for this first phase are likely to take place in mid to late July
- Applications received after this date will be reviewed on a rolling basis until places are filled.





The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are seeking an experienced finance professional to provide strategic guidance on treasury management and support the Foundation with long-term financial modelling. The ideal candidate will also be comfortable engaging with the detail, offering practical advice on management accounts, and contributing to robust financial oversight.
As Martingale transitions to an independent charity, we anticipate this role evolving into that of Treasurer, with key responsibilities for year-end accounts and reporting to the Charity Commission. While experience with charity accounts is preferred, it is not essential. Martingale Foundation is currently incubated by Purposeful Ventures, which sets the investment strategy and manages the Foundation’s scholarship funds (approximately £5 million). An external finance consultancy has also been appointed to support financial administration.
When Martingale becomes an independent charity, the Finance Trustee will collaborate closely with the Head of Strategy and Operations to develop an investment strategy that aligns with our organisational goals and mission. The investment decisions will need to maximise the impact of held funds while maintaining a low risk profile to safeguard future Scholarships.
Requirements:
- Experience in senior finance roles
- Professional finance qualification (e.g. ACA, ACCA, CIMA)
- Knowledge of treasury management
- Ability to convey complex financial information to non-finance stakeholders
- Experience of working with a rapidly growing organisation, and building appropriate finance systems
- Familiarity with grant reporting and donor compliance requirements (desirable)
- Familiarity with charity accounting and SORP (desirable)
Job Description:
- Advise on Martingale’s budgeting, forecasting, variance analysis, and finance reporting where needed ahead of quarterly Board meetings
- Provide expert advice to the Board on Martingale as a going concern, ensuring Board members without a finance background have a full and fair understanding of the Foundation’s financial status
- Build organisational resilience by supporting long-term financial planning
- Support Martingale in its transition to an independent charity by helping to design an investment strategy and appropriate systems and processes to ensure effective financial controls
- Ensure effective monitoring and management of risk
Our mission is to enable and nurture talented individuals from low-socioeconomic backgrounds to become a new generation of STEM leaders.
Could you be a trustee for Avenues?
Avenues Group is a specialist provider of adult social care, supporting people with complex needs to enjoy life. We always want to do things better, and as part of our development we are now looking for new trustees.
Our trustee group has to reflect the diversity of the people we support and the communities in which we work, and we welcome and encourage applicants from all backgrounds.
We would particularly like to hear from people with lived experience of disability, encouraging people who are accessing support services, and neurodivergent people.
Do you have experience in any of the following?
- Care Sector Financial Experience to join our Board and Finance Committee
- Health and Social Care Experience (outside Avenues) to join our Board and one committee (to be decided).
- People management and organisational development to join our Board and the People, Culture and Reward Committee
- Risk Management (specialising in a quality, compliance and regulatory environment) to join our Board and our Audit and Risk Committee.
If so, we'd like to meet you, apply today and to find out more about us and the role please download the attached trustee pack and role profile.
Still unsure if this role is for you? We are happy to offer an informal chat with our Head of Governance so feel free to contact us and we can organise this.
Why join us?
You’ll be part of an organisation that instils its values at all levels of the business, ensuring the people we support are at the forefront of our decisions.
Our people love working here, and most trustees stay for many years, becoming as passionate as we are.
This opportunity will be useful for anyone wanting to learn more about being a trustee, full training and support will be provided, and wishing to develop a more rounded skill set. It can also be a fantastic opportunity for someone with many years of experience to share their skills.
As part of our recruitment process, the successful candidates will meet and be interviewed by different stakeholders including people we support and Chairs of Committees as well as our CEO, current Group Boards Chair and other trustees of the board.
Interviews are planned week commencing w/c 18th August and w/c 25th August (subject to any changes due to availability of stakeholders).
We will process your data in line with our privacy policy. To find out more read the Privacy Notice on our website. We want you to have control over your data. You can contact us at any time to request or change the data that we hold about you or even if you just have a question relating to the data, we hold about you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a stock volunteer, you'll be behind-the-scenes, sorting and organising donations to keep our retail spaces well-stocked. Your keen eye for detail and passion for helping others will ensure our customers always have a great choice of items to buy.
What you will be doing
- Undertaking shop related tasks agreed with the Manager, for example:
- Selecting, sorting, and pricing donated stock.
- Chatting to customers who drop off donations and other members of the team.
- Preparing stock to be put out on the shop floor, ready for sale.
- Researching valuable and vintage stock.
- Photographing and listing items for the online shop.
- This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.
Oxfam is a global community of people who believe in a kinder, and radically better world, where everyone has the power to thrive not just survive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you be a Volunteer Chaplain and add real value to the work we do?
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
We are looking for volunteer chaplains to help take part in informal weekly chaplaincy evenings to support the residents living in our Support Housing projects.
We house young people, aged 16-25, most of whom stay around 2 years. Our young people face many barriers; we provide a place and space for young people to feel safe through our projects that will lead to better life chances and a positive future. Our volunteers are at the heart of our work to support and encourage young people to turn their lives around.
YMCA DownsLink Group has a Christian foundation and inclusive vision. Our chaplaincy service helps ensure our YMCA supported accommodation is unique. Our multi-faith chaplains make a difference to the lives of young people in our supported accommodation by providing a space to be heard, to have fun and to eat together.
We are looking for people of faith or belief who are kind, good listeners, non-judgemental, with a sense of humour and a love of young people. We have a Christian Foundation and inclusive vision and we welcome applications from people of all faiths and beliefs. As a volunteer chaplain you will work as part of a team and spend time with the residents in their projects, cooking and eating with them, chatting, playing board games, and generally just being there for them. You will also receive training and support from one of our paid Chaplains.
We ask for a commitment of one evening (approximately 2 hours) every 2-3 weeks.
We are looking for Volunteer Chaplains in the following areas:
- Guildford and East Sussex
- Horsham and Crawley, West Sussex (one to two days a month preferably on Tuesday or Thursday evenings)
- Brighton & Hove
An inclusive workplace – We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. We encourage applications from people from all sections of the communities that we serve. We particularly welcome applications from People of Colour and minoritised white communities, people who are LGBTQU+, and people with disabilities and neurodiversities because these groups are currently under-represented in our workforce.
Accessibility – If you require assistance or have questions regarding the application process, please contact us. If you are local to our Head Office in Hove, we can provide you with a paper copy of the job advert and application form. If you are not local, we can post these to your preferred address. If you require these documents in another format, please let us know.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure (including the Children’s barred list and the Adults’ barred list) via the Disclosure and Barring Service (DBS).
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Here’s 5 reasons you’ll love to volunteer in our shops:
1. It's fun
2. It's flexible
3. You'll learn and share skills
4. You'll be making a difference
5. You'll work with a great team
We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
Volunteering in the shop
Mary's Living & Giving for Save the Children is unique - a vibrant result of the generous gifts of local individuals and companies being turned around by the skills and passions of volunteer teams, to create a destination retail experience. Selling womenswear, menswear, shoes, and bags to household goods, our shops can be found in the London villages and bring in vital funds for Save the Children.
Our Fulham Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.
It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.
Why volunteer with Save the Children?
In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.
Skills and experiences we seek
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.
We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.
What happens next?
After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).
How to apply
Express your interest on email via the apply button.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CoachActivism
CoachActivism provides high-quality, pro-bono coaching to humanitarian workers and volunteers.
We are a group of committed professionals with a dedication to offering mental health coaching and leadership support to organisations and individuals in the humanitarian sphere.
Our coaches work with our clients on their unique personal and/or team challenges, individuals receive up to 6 hours of free coaching, from a professional, certified coach. Our coaches will support our clients as they navigate challenges in the area of burnout reduction, self-care, stress and time-management, building resilience and more effective team communication.
We're excited to hear from you and create some amazing results together. We are currently open to accepting a new additional steering committee members, so if you are passionate about humanitarian aid and coaching and willing to help, reach out any time!
Strategic Planning Workshop Facilitator
Volunteer Role Description (remote, unpaid)
We are seeking a skilled volunteer to design and facilitate a strategic planning workshop that will help our team clarify priorities, align goals, and create a roadmap for the future.
Key Responsibilities:
Collaborate with leadership to understand organizational goals and current challenges
Design an engaging and effective strategic planning session (2-4 hours long)
Facilitate the workshop, ensuring full participation and clear outcomes
Summarize key insights and proposed next steps in a short follow-up report
Ideal Candidate:
Experience facilitating strategy or planning sessions (nonprofit or small business experience a plus)
Strong communication and group facilitation skills
Ability to remain neutral while guiding decision-making
Strategic thinker with a collaborative mindset
Ability to conduct the session online in time favourable to GMT+2
Weekly Time Commitment
2-3 hours per week
Duration of Volunteer Role (remote)
One-off project
We connect professionals with impact startups matching their causes, skills & schedule.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OVERALL PURPOSE OF ROLE
MAIN ACTIVITIES AND RESPONSIBILITIES
Using the voluntary working practices, policies, procedures and values set by Alex TLC, work with paid staff to ensure the charity shop business is run accordingly.
Work to the high standards expected at all Alex TLC shop premises according to the requests of the Shop Manager.
Work as a team member, taking full responsibility for all shop duties undertaken.
Participate in all training and legislative checks required by Alex TLC, statutory and specific to role.
CUSTOMER RESPONSIBILITIES (INTERNAL & EXTERNAL)
Maintain excellent levels of customer service (remembering customer service extends to colleagues and service providers, as well as customers), going above and beyond where possible.
TECHNICAL RESPONSIBILITIES
Expert knowledge of the safe and correct use of all equipment used in the day to day running of the charity shop, for example the till, steamer, pricing equipment. Training is provided.
OTHER FEATURES OF JOB
Hours of work are according to those agreed between yourself and the Shop Manager.
Opportunity for paid employment in our charity shops.
Opportunity to attend the Alex TLC Community Weekend and meet sufferers of leukodystrophy and their families. Volunteers assist in the running of activities during the Weekend and attend the social events included.
LOCATION
South East London Alex TLC charity shop premises.
PERSON SPECIFICATION
EDUCATION, QUALIFICATIONS AND TRAINING
DESIRABLE:
· GCSE, ‘O’ Level or equivalent Mathematics and English Language
· customer service
EXPERIENCE
DESIRABLE:
· Willingness to learn about leukodystrophy and the challenges our beneficiairies face
· charity shop or other retail
WORK BASED COMPETENCIES
DESIRABLE:
· Good customer service skills
· Good telephone skills
· Good writing skill
· Good numerical ability
· Good organisational ability
· Flair for display
· Computer literacy
BEHAVIOURAL COMPETENCIES
ESSENTIAL:
· Motivated
· Honest
· Committed
· Ability to work in a team
DESIRABLE:
· Enthusiastic
· Articulate
· Calm under pressure
· Methodical
· Resourceful
· Commercial acumen
We are only able to accept applications from UK residents.
Our Mission is to support anyone affected by leukodystrophy, support research, raise awareness and improve best practice within healthcare systems.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We drive, shop, provide companionship and carry out light gardening for over 200 members who live in Kew (West London) to help them live as independently as possible. We are looking for Volunteer Companions. The aim of KNA's Companionship programme is to provide social, emotional and practical support, and relief from isolation for local Kew people who are mostly older people with mobility issues. The objective is to offer support on an on-going basis through friendship.
As long as we can find a willing volunteer, we can help our members.
Benefits to volunteer:
So many people don't have family who live close to them. We connect people who want to help, with people who need help. It's a win, win. Those who volunteer feel more engaged with the people within their own local communities. And those people who ask us for help are able to get to appointments, see their friends and get out and about.
The client requests no contact from agencies or media sales.