Head of volunteer roles
Who They Are
Moneyfacts Research Foundation was established to broaden research and understanding of interest rates, including their use and economic effects.
The Foundation’s objects are:
-
To advance education, research, and understanding of economics, with a focus on interest rates, their purpose, and their economic, monetary, and domestic consequences.
-
To study the skills and expertise required for interest rate setting, as well as data collection and analysis.
The Role
Moneyfacts Research Foundation (Charity No. 1211382) is a newly formed charity seeking two additional trustees. The Foundation is supported and financed by Moneyfacts Group plc, the UK’s leading provider of interest rate data.
Trustee Duties
In addition to statutory responsibilities, trustees are expected to:
-
Attend 3–4 board meetings annually, prepared to contribute to discussions and scrutinise board papers.
-
Advise and support the board on the continuous development and improvement of the Foundation.
-
Assist in networking within the sector.
-
Apply their knowledge and experience to help the board make sound decisions.
Person Specification
The Foundation seeks trustees who bring energy, enthusiasm, and diverse thinking to the board. The ideal candidate will have:
-
Previous experience in the finance sector.
-
Willingness and ability to understand trustee responsibilities and act in the charity’s best interests.
-
Creative and strategic thinking skills.
-
Capacity for independent judgement and collaborative work as a board member.
-
Strong communication skills and active participation in discussions.
-
Enthusiasm for the Foundation’s vision and mission.
Terms of Appointment
-
Initial appointment is for two years.
-
The role is unpaid, as it is a charity position, but reasonable expenses will be reimbursed.
-
Trustees are expected to attend 3–4 board meetings per year, currently held in person in Norwich.
-
The Foundation’s primary activity is the publication of INTEREST, a journal released every six weeks to coincide with Bank of England Monetary Policy Committee meetings.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Care4Calais
Care4Calais is a volunteer-led charity delivering essential aid and support to people seeking asylum living in the UK and Northern France. We provide direct aid and advocate for a fair asylum system, including safe routes to claim asylum.
The UK Direct Aid team delivers essential support through practical services; such as running distributions, delivering English classes and casework-style support through drop-ins. The UK Direct Aid team also provides services to promote wellbeing such as trips and sports activities.
UK Area Lead Volunteer
We are looking for a compassionate, organised, and motivated Volunteer Area Leads to oversee a team of volunteers and the delivery of essential services and activities in their area. You must be committed to anti-racism and social justice, particularly for people seeking safety.
We are looking for Leads in the following areas:
- North London (including Brent, Barnet, Camden and Harrow)
- West London (Ealing/Acton)
- Reading
- Oxford
- Surrey (Redhill/ Reigate)
- Bedfordshire
- Southampton
- Birmingham
- Nottingham
- South Yorkshire
- West Yorkshire
Responsibilities include:
-
Organising activities (distributions, drop-ins, conversation clubs)
-
Monitoring WhatsApp groups
-
Attending and leading meetings
-
Sharing updates and resources with volunteers
-
Partnering with local organisations and councils
-
Attending training
-
Ensuring best practice and reflecting Care4Calais objectives
-
Monitoring group funds and purchases
-
Recording services and support provided
-
Ensuring your group reflects Care4Calais’ values and messaging
What you will get
-
Comprehensive training to equip you in your role; including safeguarding training, Induction Training, Activities and Distribution Training and Boundaries and Resilience Training.
-
Support from a wonderful team
-
Opportunity to develop skills including casework, team management/leadership, admin, organisational, delegating, networking, funding bids, sourcing donations, and building partnerships in the sector
-
Greater understanding of the UK asylum system
There are a range of activities that you can organise, including the following:
-
English classes/ conversation clubs
-
Drop-ins - help with requests and signpost to support.
-
Distributions - provide essential items like clothing, shoes, and toiletries.
-
Sports - activities like yoga, football etc., are a great way to improve wellbeing, and for people to connect with others.
-
Trips - organise trips to places such as the park, cinema to help boost mood and give people time away from the hotel.
-
Wellbeing activities - sessions like crafts and cooking are popular.
-
Workshops - help with housing once someone receives Leave to Remain; familiarise people with life in the UK.
-
Events - mark specific days or holidays to get people together and celebrate.
-
Media/ Press/ Engagements - as a volunteer you may be asked to share a story for our social media or help someone with lived experience to share.
-
Remote working - support with tasks such as contacting Migrant Help, helping individuals register with GPS, researching local support, or general admin.
Care4Calais strongly encourages people with experience of the asylum system to apply, and recognises the specific value that lived experience brings to an organisation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cats Protection is the UK’s leading feline welfare charity, and our vision is a world where every cat is treated with kindness and an understanding of its needs.
Cats are at the centre of everything we do, and our objectives are homing, neutering and educating people about cats and their care.
We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, employees and supporters.
A bit about this role...
Every penny counts when it comes to improving the lives of the thousands of cats and kittens across the UK that need our help each year. Our Collection Box Volunteers help us raise vital funds by collecting and distributing collection boxes in their local area. Making a difference can mean as little as raising 20p, which is enough to feed one cat in our care for a day, to £150 which is the average cost of a cat in our care.
What can I expect to be doing?
As a flexible role, you have the choice to be involved in the following:
- Researching local shops, pubs and businesses to place Collection Boxes
- Delivering Collection Boxes to locations
- Recording donations and thanking local businesses and supporters
- Collecting and replacing Collection boxes when they're full
- Sharing your passion for cat welfare and promoting the work of Cats Protection
What are the benefits to you and the cats?
You will have the opportunity to develop your knowledge though Cats Protection’s learn online system, providing you with the skills to thrive as a fundraiser. You’ll also have the chance to meet new people and be part of a dedicated team of Volunteers.
Money raised by our volunteers enables us to put cats first. Cats are at the centre of all we do. We care for them, ensure their welfare, and help others to understand and better support them.
We're looking for someone with:
- Sympathy to cats and our values
- Good communication skills
- Confidence in speaking to members of the public
- Confidence in handling money
How much time is expected of me?
Our Collection Tin Volunteer role is very flexible and can be completed at your own pace, independently with our dedicated support.
Support, guidance and keeping you safe
At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.
The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we encounter as part of our activities.
Thank you for your support and sharing in this commitment and for everything you will do during your time with Cats Protection!
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Are you committed to delivering high quality care? Do you have experience working as part of a multidisciplinary team?
As a County Lead, you will be part of the establishment of a County St John Council to oversee and guide volunteer Community Networks aims to create a structured and supportive framework that empowers volunteers to operate more effectively and efficiently. By providing strategic leadership, coordination, and oversight, the council ensures that volunteer efforts align with community needs and priorities while avoiding duplication of services.
St John has embarked on a journey to achieve the goal of ensuring that every community and young person across the country is first aid confident.
We are looking for a leader with a passion for local volunteering and helping communities to inspire and support volunteers on this journey across your county
The post will also interact with relevant Communities of Practice to share learning, advice and best practice.
If you are successfully shortlisted for this role, you will be contacted by the Hiring Manager for your area to arrange a suitable time for an interview, which will take place over a Microsoft Teams call.
Closing date for this role is the 3rd January 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our amazing team of vibrant & diverse volunteers helps us run over 500 shops. Our stores sell lots of great donated & new goods to help raise vital funds to make a real difference to disadvantaged children, young people and families across the UK.
Our retail stores are the face of our charity on the high-street and in local communities. We have loads of amazing stock donated to us every week, and this all needs to be sorted, tagged and put on the shop-floor for sale!
Making sure our shops look fantastic is another task you can get involved with. You may also be required to help out on the till too, but we will show you how that works during your time volunteering with us. We value the contribution of everyone who supports Barnardo’s.
You will be a friendly face of Barnardo’s by volunteering in one of our shops. It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.
Why we want you
Our amazing team of vibrant & diverse volunteers helps us run over 700 stores. Our stores sell lots of great donated and new goods to help raise vital funds to make a real difference to disadvantaged children, young people and families across the UK.
What you will be doing
- Work on the till processing sales and returns
- Prepare stock, including sorting, steaming and pricing
- Create stylish window displays
- Replenish stock on the shop floor
- Stock-take and other administrative tasks
The skills you need
- Friendly and helpful
- Happy to be part of an amazing team of staff and volunteers
- Enthusiastic about the work of Barnardo’s
- Flexible and willing to do a variety of the shop tasks
What's in it for you
- Have fun and meet new people
- Develop skills for your CV including confidence, teamwork and problem solving
- Make a difference to the lives of children, young people and their families
- Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses
- Full training and experience of working in retail as a volunteer
Disclaimer
We look to recruit a diverse range of volunteers. If your skills don't fit the above, please do not let this put you off as we are able to be flexible with most of our roles. If you are unable to apply online through the link on this page, please visit your local store for a paper application form or contact the Barnardo's Volunteering Team on our website.
Location:
Unit 2 11/15 Carolgate, Retford, Nottinghamshire, DN22 6BZ, United Kingdom
Minimum age: 14
Please note: we only accept applications from those residing in the UK
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Charity for Action on Spiritual Abuse (formerly Replenished Life) is on a bold mission — and we need passionate, committed individuals to join us at a pivotal moment in our journey.
Our Vision
We believe in a world where everyone who has experienced harm in a spiritual, religious, or faith-based context is:
-
Heard and understood
-
Properly supported
We are working towards a world where every faith and secular organisation:
-
Knows how to recognise and respond to spiritual abuse
-
Understands what a healthy religious or spiritual culture looks like
Why Now?
Thanks to a major Comic Relief Organisational Growth Fund grant, we are scaling up in big ways — expanding our support services, training programs, and research initiatives. With this growth comes an exciting opportunity:
We’re recruiting 3 new trustees to join our dynamic and forward-thinking board.
Who We're Looking For
We are especially keen to hear from people with skills and experience in any of the following areas:
-
Financial planning and oversight
-
Strategic thinking and organisational development
-
Safeguarding and complaints handling
-
Policy, process, and quality assurance
Whether you're already a trustee or exploring this role for the first time, if you believe in safer spiritual spaces and have time to give (around 1–2 days per month), we want to hear from you.
We are committed to building a diverse trustee board that reflects the communities we serve, and we warmly welcome applicants from all backgrounds, faiths, and none.
Why Become a Trustee?
Being a trustee is more than governance — it’s purposeful leadership. It means:
-
Playing a vital role in a growing, impactful charity
-
Using your skills for social good
-
Collaborating with passionate, kind, and committed people
-
Gaining new experience and strategic insight (great for your career or personal growth!)
-
Helping shape national conversations around spiritual abuse, faith, and safeguarding
We’ll support you every step of the way with training, resources, and a friendly, engaged trustee and leadership team.
Time Commitment
-
Quarterly online board meetings (weekday evenings)
-
One in-person strategy day per year
-
Occasional reviews or input between meetings
-
Ongoing contribution to your portfolio area — within your flexible 1–2 days/month
Practical Bits
-
This is a volunteer role (reasonable out-of-pocket expenses reimbursed)
-
Supportive induction and ongoing trustee development provided
Ready to Make a Difference?
To express your interest, contact Ruth Appleton through charity job message
Download the full Trustee Recruitment Pack
Want a chat? Ruth is happy to talk more about the role before you apply.
We are here to make sure that everyone who experiences harm in a spiritual setting receives high-qualty support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer - Winter Bucket Collection
12:30 – 18:00, 26th November 2025
Sidney Street, Cambridge, CB2 3HX
Do you want to join our movement and defend the right to a safe home?
We’re looking for someone who can lead a team of volunteers at events in the community to help us raise money and awareness.
The housing emergency hurts everyone. The fight to end it starts here!
The main thing we need you to do is help us fundraise.
You’ll be vital to our fundraising efforts for the Winter Appeal by holding collection buckets in public spaces.
Your support is not only crucial to our fundraising efforts, but it’s also opportunity to have fun, meet new people and experience some wonderful community spirit while contributing towards our mission.
You’ll be supporting our bucket collection by helping us to create an energetic and friendly atmosphere to gather donations. You will:
- Support and coordinate the volunteer team on the day at events.
- Deposit cash into Shelter bank account at the end of the event or pass over to Shelter staff member
To enable you to take part in this opportunity we will:
- Provide you with relevant policies, induction, training and information
- Refund any out-of-pocket expenses in line with Shelter’s volunteer expenses policy
Skills and Experiences Required
- Leadership skills and ability to support others in a group
- Passionate about joining the fight for home
- Feel comfortable handling cash and taking responsibility for depositing into bank
Benefits of volunteering with Shelter
- Join our fight against bad housing and homelessness and become a force for change!
- Meet other volunteers locally
- Build your confidence and develop transferable skills
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Shop Volunteers raise money for the people we support with a Learning Disability. Do you have a few hours a week to spare and share your time with us?
Our retail roles are varied and fun. You could be sorting donations from the public, dressing our window or serving customers on the till. There are many people from different walks of life and it's a great way to get practical experience and to meet new people.
This role will take place on a weekly basis for a few hours We will try our best to be flexible around the best time for you, but also need to consider the store opening times and volunteer rota. It could be a weekday or weekend, morning or afternoon, our stores are usually open 7 days a week. We’d appreciate any time that you can spare.
Whilst in the store, you will help with activities based on the needs of the Store Manager.
Tasks you could get up to whilst volunteering could include:
- Serving customers on the till
- Taking stock donations from the public
- Tagging and steaming stock for the shop floor
- Dressing the window displays
- Asking people to join us as a volunteer
As a Retail Volunteer you will be:
- Friendly and Approachable
- Reliable, Kind and Patient
- A good communicator (including listener)
- Willing to volunteer within guidelines and to take direction where necessary
- Accepting of others who might be different to yourself
As a Mencap volunteer you will:
- Make new friends and raise important funds for people with a learning disability
- Get reasonable out-of-pocket expenses in line with our policy e.g. travel
- Receive full Training and support
- Volunteer alongside other people
- Have a chance to give back your local community
About Mencap Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose.
We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.
If you have questions about volunteering with Mencap, please don’t hesitate to get in touch with us.
Empower individuals with learning disabilities and autism to reach their full potential and lead the lives they choose.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
dmtr
dmtr tackles global hunger and the interconnected challenges of climate change, poverty, and low productivity for smallholder farmers. Over 670 million people face chronic undernourishment, often due to poor access to finance, climate shocks, and inefficient food systems leading to significant waste.
The startup champions local innovation, believing communities hold the best solutions but lack the support to scale. dmtr focuses on building an equitable, climate-resilient agri-food system by empowering early-stage innovators and social startups through a three-pillar approach: Educate (creating content on food system challenges), Inspire (connecting entrepreneurs with mentors and investors through workshops), and Enable (securing funding and visibility from impact investors).
By fostering this ecosystem, dmtr helps locally developed, technology-driven solutions gain the resources needed to scale, strengthen local economies, and build resilience against global challenges.
Research & Publications Lead
Purpose: Provide strategic research and editorial leadership to guide dmtr’s focus and visibility
Key Responsibilities:
- Analyze current research and innovation trends in hunger reduction, food systems, and agri-tech.
- Produce quarterly insights on target geographies, solution areas, and startup ecosystems.
- Lead the writing of the monthly newsletter and blog content.
- Collaborate with the podcast and workshop teams to ensure content aligns with strategic themes.
- Identify gaps in knowledge and recommend topics for guest contributions, events, or funding campaigns
Essential Skills:
- Strong research and analytical skills, particularly in global food systems and social enterprise.
- Excellent writing and editorial skills, with the ability to distill complex information for broad audiences.
- Ability to synthesize academic research, reports, and data into actionable insights.
- Strategic thinking to inform dmtr’s focus areas and content planning. Experience in thought leadership, communications, or editorial publishing
Minimum Hours per Week:
2-3 hours per week
Duration:
6+ months
We connect professionals with impact startups matching their causes, skills & schedule.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Shop Volunteers raise money for the people we support with a Learning Disability. Do you have a few hours a week to spare and share your time with us?
Our retail roles are varied and fun. You could be sorting donations from the public, dressing our window or serving customers on the till. There are many people from different walks of life and it's a great way to get practical experience and to meet new people.
This role will take place on a weekly basis for a few hours We will try our best to be flexible around the best time for you, but also need to consider the store opening times and volunteer rota. It could be a weekday or weekend, morning or afternoon, our stores are usually open 7 days a week. We’d appreciate any time that you can spare.
Whilst in the store, you will help with activities based on the needs of the Store Manager.
**Tasks you could get up to whilst volunteering could include:**
- Serving customers on the till
- Taking stock donations from the public
- Tagging and steaming stock for the shop floor
- Dressing the window displays
- Asking people to join us as a volunteer
**As a Retail Volunteer you will be:**
- Friendly and Approachable
- Reliable, Kind and Patient
- A good communicator (including listener)
- Willing to volunteer within guidelines and to take direction where necessary
- Accepting of others who might be different to yourself
**As a Mencap volunteer you will:**
- Make new friends and raise important funds for people with a learning disability
- Get reasonable out-of-pocket expenses in line with our policy e.g. travel
- Receive full Training and support
- Volunteer alongside other people
- Have a chance to give back your local community
**About Mencap**
Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose.
We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.
If you have questions about volunteering with Mencap, please don’t hesitate to get in touch with us.
Empower individuals with learning disabilities and autism to reach their full potential and lead the lives they choose.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of role
You will play a crucial role in supporting our Senior Hospital Services Partnerships & Outreach Executive with the administration and delivery of our Sunshine in Hospitals programme. From carrying out general administrative duties, liaising with medical professionals across our core hospitals, to supporting with the delivery of our diverse hospital programme, you will help create a positive and uplifting environment for young patients and their families currently undergoing medical treatment.
Key Responsibilities:
· General administrative duties, including sending out of promotional materials to hospitals, monitoring and responding to email enquiries from the hospital services inbox, and taking telephones calls.
- Supporting with the planning and delivery of activities at our Hospital Activity Days, such as arts and crafts, games, and storytelling sessions, tailored to the interests and abilities of the children.
- Collaborate with hospital staff to ensure activities are safe and appropriate for the medical setting.
- Assist in setting up and cleaning up activity areas before and after sessions.
- Support with the delivery of our special projects (i.e. sensory bags, teddybear day, world book day, liquid to tablets initiative). Including and not limited to researching and sourcing products, dealing with suppliers and associated administrative duties.
- Support with the distribution and collection of feedback from medical teams and families taking part in any of our programmes.
What skills do I need to have?
- Friendly, you'll be an ambassador of Rays of Sunshine whilst volunteering with us
- Experience of working with children and young people (not essential but preferred)
- Be comfortable interacting with others (especially children and young people) to create a relaxed and positive experience for them and their families
- Creative and organised, with knowledge of using Microsoft programmes (such as powerpoint and excel)
- Ability to solve problems and manage unexpected situations/last minute requests with a calm and professional manner
- Caring and empathic
- Ability to work collaboratively with hospital staff and other volunteers.
We brighten the lives of seriously ill children across the UK by granting wishes and providing ongoing support in hospitals and within the community
The client requests no contact from agencies or media sales.
Apart of Me is looking for a treasurer to join our board, and help ensure sound financial governance. Whilst the day to day finances are carried out by employees, you will help to set the financial strategy, and guide the trustees on financial considerations.
Apart of Me is a UK-registered charity dedicated to ensuring that no young person faces grief alone. The organisation creates safe, compassionate spaces — both online and in schools — where young people can process loss, build resilience, and support one another. It addresses the critical need for accessible, youth-focused mental health support following bereavement.
The charity’s work is centred around three key strands: the Apart of Me game, a schools programme, and a new interactive online resource.
Apart of Me is seeking a finance professional (retired or employed) to join its engaged and friendly Board as Treasurer, with specific oversight of the charity’s financial management. While day-to-day financial administration is handled by staff, the Treasurer works closely with both the team and the Board to ensure sound financial governance. The role involves providing financial leadership, helping trustees understand the organisation’s finances, and ensuring compliance with financial and statutory obligations.
The ideal candidate will hold a qualification in Financial Management, Accounting, or Audit, with a strong understanding of financial management in either the voluntary or business sectors. Previous charity experience is not essential, though willingness to undertake training (typically one day) is required.
The Treasurer should be able to communicate financial information clearly to non-financial colleagues and trustees, think strategically, and balance financial oversight with wider trustee responsibilities.
The Board meets once a month (virtually or in person) for approximately 90 minutes, with two strategy days held annually. The Treasurer will also meet with the CEO and Finance Manager monthly and be available for occasional ad hoc emails or advice. Trustees are usually appointed for a three-year term, with the possibility of extension.
Training in charity finance will be provided if required. The role requires a commitment to the charity’s values, aims, and objectives, and a strong desire to support children and young people who have experienced grief.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our amazing team of volunteers helps us run over 500 shops. Our stores sell lots of great donated and new goods to help to raise vital funds. These funds are then used to make a real difference to disadvantaged children, young people and their families across the UK.
Over 60 donation centres receive and distribute 100’s of bags of stock every single week. All of these donations need to be lifted and shifted so they end up in the right shops - we don’t require a weightlifter, but you will be need to be physically fit to help move the many donations we receive.
As well as working up a sweat, our donation centres also sell a variety of stock which all need processing and putting on the shop floor. Making sure our shops look fantastic is another task you can get involved with. You may also be required to help out on the till once in a while, but we will show you how that works during your time volunteering with us. We value the contribution of everyone who supports Barnardo’s.
You will be a friendly face of Barnardo’s by volunteering in one of our shops. It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.
Why we want you
Our amazing team of vibrant & diverse volunteers helps us run over 600 stores. Our stores sell lots of great donated and new goods to help raise vital funds to make a real difference to disadvantaged children, young people and families across the UK.
What you will be doing
- Sorting large amounts of donations and stock
- Work on the till processing sales and returns
- Prepare stock, including sorting, steaming and pricing
- Create stylish window displays
- Replenish stock on the shop floor
- Stock-take and other administrative tasks
The skills you need
- Physically able to lift and carry large amounts of stock within our Health & Safety Guidelines
- Friendly and helpful
- Happy to be part of an amazing team of staff and volunteers
- Enthusiastic about the work of Barnardo’s
- Flexible and willing to do a variety of the shop tasks
What's in it for you
- Have fun and meet new people
- Develop skills for your CV including confidence, teamwork and problem solving
- Make a difference to the lives of children, young people and their families
- Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses
- Full training and experience of working in retail as a volunteer
Location:
Unit 7 The Valley Centre, Sugar Way, Peterborough, Cambridgeshire, PE2 9QB, United Kingdom
Minimum age: 14 years
Please note: we only accept applications from those residing in the UK
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our amazing team of vibrant & diverse volunteers helps us run over 500 shops. Our stores sell lots of great donated & new goods to help raise vital funds to make a real difference to disadvantaged children, young people and families across the UK.
Our retail stores are the face of our charity on the high-street and in local communities. We have loads of amazing stock donated to us every week, and this all needs to be sorted, tagged and put on the shop-floor for sale!
Making sure our shops look fantastic is another task you can get involved with. You may also be required to help out on the till too, but we will show you how that works during your time volunteering with us. We value the contribution of everyone who supports Barnardo’s.
You will be a friendly face of Barnardo’s by volunteering in one of our shops. It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.
Why we want you
Our amazing team of vibrant & diverse volunteers helps us run over 700 stores. Our stores sell lots of great donated and new goods to help raise vital funds to make a real difference to disadvantaged children, young people and families across the UK.
What you will be doing
- Work on the till processing sales and returns
- Prepare stock, including sorting, steaming and pricing
- Create stylish window displays
- Replenish stock on the shop floor
- Stock-take and other administrative tasks
The skills you need
- Friendly and helpful
- Happy to be part of an amazing team of staff and volunteers
- Enthusiastic about the work of Barnardo’s
- Flexible and willing to do a variety of the shop tasks
What's in it for you
- Have fun and meet new people
- Develop skills for your CV including confidence, teamwork and problem solving
- Make a difference to the lives of children, young people and their families
- Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses
- Full training and experience of working in retail as a volunteer
Location:
57-60 King Street, Whitehaven, Cumbria, CA28 7JH, United Kingdom
Minimum age: 14 years
Please note: we only accept applications from those residing in the UK

