Health and wellbeing jobs

Team: Individual Giving

Location: Homebased with occasional travel for meetings

Work pattern: 35 hours per week, Monday to Friday

Salary: Up to £42,750.72 per annum: 

Contract: Fixed term for 12 months

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Senior Individual Giving Officer:

• This role is crucial in delivering the charity’s Individual Giving programme, working across multiple communication channels to grow sustainable income for Cats Protection by recruiting and stewarding supporters across a range of products.
• This includes everything from making TV ads, working with Face-to-Face fundraisers, running our digital campaigns, mailings, telemarketing campaigns, and much more– all of which feature cats at the heart, of course. You will need to work with both internal departments and external agencies to ensure projects are delivered on schedule and within budget.

About the Individual Giving Team:

• We sit within the Marketing & Income Generation directorate
• Our team is responsible for the recruitment and retention of individual supporters to generate over £22 million each year and provide leads for the other teams in the directorate
• We currently have a team of 13 working across Acquisition and Retention on our Appeals and Raffles, Membership, Sponsorship, Lottery and regular giving programs using Mail, Face to Face, DRTV, email, Digital, Social and other paid media

What we’re looking for in our Senior Individual Giving Officer:

• Extensive experience in an Individual Giving or similar role, ideally working with agencies in the third sector
• Experience in leading the organisation of projects/activities or schedules
• Experience in budget management, ideally with multiple income and expenditure items
• Proven track record of achieving income against agreed financial targets, and measuring against KPIs
• Experience of at least some broad-based fundraising, such as Direct Mail, DRTV, telephone, digital or face-to-face fundraising

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 5th June 2025

Virtual interview date: 11th & 12th June 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form

2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Overview

At Mustard Tree, we’re on a mission to combat poverty and prevent homelessness, driven by our core values: Belief, Dignity, Opportunity, Diversity, and Partnership.

The need for our services is greater than ever, with unprecedented demand across Greater Manchester. As our charity continues to grow, we’re striving to become a leading force for change, creating real opportunities for people to improve their economic well-being.

Role Purpose

You will be responsible for building and maintaining partnerships with hyperlocal, local, and national businesses, stewarding the organisations to become Mustard Tree’s partners, and for us to be their ‘Charity of the Year’, donating to and fundraising for the charity.

You will manage an existing caseload of these valued partners, with the opportunity to proactively create new relationships and partnerships, contacting through multiple channels, creating content, and hosting, touring, and presenting to businesses.

In addition to corporate partnerships, you will manage the recruitment and stewardship of Mustard Tree’s events fundraisers, being responsible for the administration, making sure all places are filled, planning the events, and helping all participants hit their fundraising targets.

Main Duties

Corporate Partnership

• Steward a cohort of existing Corporate Partners through email updates, calls, social media activity and booking monthly check-ins, as well as sharing infographics, case studies, events information, and newsletters when useful.
• Proactively build new relationships, ultimately securing new donors, partners, and ‘Charity of the Year’ organisations. Make it clear and easy for donors to understand what we do, how they can help, and the impact they will have.
• Host, tour, or present at a minimum of four organisations per week.
• Manage inquiries, emails, and queries relating to partnerships, corporate donations, volunteering, and events, ensuring timely responses.
• Manage the partnership inbox and work with the Fundraising team on our corporate bookings calendar.
• Work with the Fundraising and Volunteer Coordinator to plan and book Social Value Days for partners and prospective partners.
• Collaborate with the Fundraising and Communications team to develop and publish copy, advertisements, social media content, and create WordPress pages relevant to Corporate Partnership and Events.
• Host Corporate Partners for their volunteering inductions and debriefs and follow up with a thank-you email the same week.
• Manage data entry and administration surrounding partnerships, including communication, contacts, setting targets, and funds raised, through software and our CRM, for example.
• Work with the Fundraising Manager to assign new and existing partners
• Provide weekly updates on targets and expected income, and work to provide accurate forecasting.

Events Fundraising

• Manage our existing events portfolio of The Great Manchester Run, Tough Mudder, Trafford Abseil, October Half Marathon, being responsible for their success.
• Investigate and develop new events to complement our 12-month calendar.
• Empower organisations to plan independent fundraising events and create a fundraising toolkit to support this.
• Support the running of our October Fundraising Dinner
• Work with the Fundraising Manager to project events income and build a 12-month fundraising pipeline.

General Duties

• Supporting the Fundraising Team et al, including administration, cover, and events attendance when required.
• Support the Fundraising & Finance Teams with data entry, CRM updates, and the creation of KPI data when required.
• Work within health & safety guidelines and Mustard Tree policies and procedures.
• Support other staff and departments, occasionally providing practical relief cover for work-streams, operational areas, classes and clubs.
•  Take responsibility for professional development, attending training courses as required.
• Lead by example, embodying Mustard Tree values and representing the charity as required.
• Contribute towards being an environmentally responsible organisation as part of day-to-day activities, including recycling and supporting our ‘paper-light’ practices.
• Other tasks and duties relevant to the role as required by the organisation.

Role Specific Person Specification

Essential:

• Experience in fundraising, sales and/or account management.
• Experience within a client-facing role.
• Experience in stewardship and stakeholder management.
• Strong communication skills, both written and verbal, with the ability to engage with a range of stakeholders such as corporate partners, volunteers, and donors.
• A confident ability to deliver presentations, host groups and perform tours, amongst other, similar engagements.
• Organisational skills to manage multiple tasks, such as email communications and CRM management.
• Ability to plan and coordinate events, from small scale volunteering days to ‘mass participation’ fundraisers.
• Proficiency in using standard office software and email platforms, with the ability to adapt to new tools.
• Ability to work well with others, particularly in collaboration with Fundraising, HR and Communications teams.
• Alignment with Mustard Tree's core values of Belief, Dignity, Opportunity, Diversity, and Partnership.
  

Desirable:

• Knowledge of corporate and events fundraising, and how to create meaningful experiences for partners.
• Experience in supporting fundraising campaigns or initiatives.
• Experience in delivering events to scale.
• Understanding of safeguarding practices and policies related to volunteering.
• Previous experience working in a charity setting, especially in roles involving donors, stakeholders and supporters.

All Staff Competency Expectations

1. WORLD CLASS WELCOME AND CUSTOMER SERVICE

Communication Skills

• Communicates clearly, empathetically, and professionally.
• Listens actively to understand our customers' and clients' needs.
• Adapts their communication to meet individual needs and circumstances.

Customer Focused Attitude

• Creates a friendly, welcoming, and non-judgmental atmosphere for all.
• Demonstrates kindness, compassion, and respect in all interactions.
• Shows empathy for client’s experiencing challenging circumstances.

Problem Solving and Initiative

• Addresses customer and client concerns quickly and effectively.
• Is proactive in identifying and resolving potential issues.
• Escalates issues and asks for help when it is required.

Professionalism and Service Excellence

• Represents Mustard Tree internally and externally.
• Pays attention to detail, ensuring all queries are fully understood and addressed.
• Manages time effectively, balancing efficiency with quality service.
• Maintains consistency in delivering high standards of service.

Teamwork and Collaboration

• Supports colleagues and work together to achieve shared goals.

2.  PROACTIVE IN LIVING AND SHARING OUR CULTURE, VALUES AND BEHAVIOURS

Living Mustard Tree’s Values

• Embodies Belief, Dignity, Opportunity, Diversity, and Partnership in daily actions and decisions.
• Promotes a welcoming, inclusive, and respectful culture in all interactions.

Sharing Our Culture

• Represents Mustard Tree’s values positively to colleagues, customers, clients and external partners.
• Demonstrates accountability, kindness, and respect in all work and communication.

Proactivity in Engagement

• Takes personal responsibility for upholding Mustard Tree’s culture and values.
• Identifies opportunities to share and encourage positive behaviours within the team using the values cards.

Adaptability and Growth

• Is flexible and open to learning, contributing to personal growth and team resilience.
• Actively reflects on their behaviours and their impact and seeks opportunities for improvement.

Teamwork and Inclusion

• Supports colleagues in living out the values and creating a positive work environment.
• Respects and celebrates differences, contributing to a culture of kindness and belonging. 

3.  COURAGE IN PROBLEM SOLVING AND EMBRACING CHANGE TO MEET NEEDS

Proactive Problem Solving

• Takes initiative to address issues quickly and effectively.
• Uses creativity and resourcefulness to find practical solutions.
• Asks for help in solving problems where needed to ensure the task is complete.

Courage in Facing Challenges

• Approaches challenges with confidence and resilience.

Adaptability and Change

• Is flexible in responding to changing circumstances and needs.
• Embraces change as an opportunity to learn, grow, and improve.

Empathy and Understanding

• Solves problems with care and compassion, ensuring customers, clients and colleagues feel heard and valued.

Attention to Detail and Follow Through

• Ensures that problems are fully understood, addressed, and followed up appropriately.
• Prioritises tasks effectively to meet urgent needs without compromising quality.

Teamwork and Collaboration

• Supports colleagues in overcoming challenges, working together to find solutions.

4. CONFIDENT IN SAFEGUARDING AND INCIDENT MANAGEMENT

Understanding Safeguarding

• Completes the Safeguarding training and ensures they understand it.
• Is confident in identifying safeguarding concerns and taking appropriate action in line with Mustard Tree policies.

Responding to Incidents

• Acts calmly, responsibly, and professionally when managing incidents or safeguarding concerns.
• Follows Mustard Tree’s processes to report, record, and escalate issues as needed.

Awareness and Vigilance

• Is proactive and vigilant in recognising risks or signs of harm, ensuring no concern is overlooked.
• Takes ownership of ensuring a safe and respectful environment for all.

Empathy and Respect

• Treats individuals with compassion, dignity, and care during safeguarding or incident-related situations.

Personal Accountability

• Understands their role and responsibilities in safeguarding and incident management, seeking guidance when needed.

Teamwork and Collaboration

• Works with colleagues to share concerns, support one another, and manage incidents effectively

What we offer in return

• Real Living Wage employer
• Learning and development
• Free lunch
• Wellbeing support package with Smart Clinic, including 24-hour helpline
• 25 days holiday (plus extra holiday on your birthday)
• Defined contribution pension scheme

Job Title: Domestic Abuse Helpline IDVA

Location: Warwickshire 
Salary: £25,857.12 per annum
Contract type: Full Time, Fixed Term (Until 30 September 2026)

Hours: 37.5 hours per week

This is an opportunity to join Refuge as a Domestic Abuse Helpline IDVA, supporting women and children who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children as well as working closely with Refuge’s community outreach service support workers, the MARAC team, deputy managers, and the refuge accommodation team.

This is an exciting opportunity to work in a collaborative way across all referring agencies and therefore it is an important aspect of this job that the post holder has experience of working collaboratively with a range of other agencies.

Some of the key responsibilities for this role are to provide a single point of contact for referrers, including self-referrals, into Refuge’s duty referral line/ helpline service and to establish the risks to and the needs of survivors of domestic abuse, identifying and prioritising those at the highest risk. You will also support the empowerment of survivors, assisting them to recognise the dynamics of domestic abuse present in their own situation, and to help them regain control of their lives. 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 28 May 2025

Interview Date: 4 June 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Our community team is expanding, and we are looking for an energetic individual to us. 

Do you love meeting people and building relationships?  Are you energetic, positive and organised? 

We are looking for a Community Fundraiser who has these key skills to help us raise vital income for our charity.  You will develop and deliver fundraising initiatives through partnerships with local groups, schools, associations and individuals.  This role will also involve delivering a number of fundraising events so being organised and creative is key and having a marketing focus to ensure maximum success.  No two days are the same and we are looking for someone who can be flexible in their approach and able to multitask effectively. 

You will be based at our purpose built children’s hospice just outside Maidenhead, which provides support to children with life-limiting or life-threatening conditions and their families. We would love to hear from talented individuals who want to help us raise the money that we need to make these services available to all families who need them.

As well as a competitive salary, we offer a generous annual leave entitlement, access to a pension scheme as well as private medical insurance and life assurance. You will also have free on-site parking and will benefit from an Employee Assistance Programme.

Our core values are key to who we are.  We are looking for individuals who are committed to reflecting our core values in all that they do - Determined, Empowering, Valuing others, Integrity, Nurture, Empathy.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

We are looking for Bank Supported Housing Support Workers to join our team at Older Looked-after Young People (OLYP) in Horsham. Our 16+ Older Looked After Young People (OLYP), Care Leavers and Unaccompanied Asylum-Seeking Children (UASC) services delivers specialist 24-hour supported accommodation where young people are supported to acquire the necessary skills in preparation for living independently, safely explore their increased freedom of choice and develop responsibilities associated with adulthood, whilst still having the appropriate level of support from an experienced team. 

We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and support residents into independent accommodation. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building

Our Bank Support Worker roles are similar to our Support Workers roles, but they work on a more flexible, temporary basis – they are great way into the organisation and can be a stepping stone into other roles. 

In this rewarding role you will work proactively and creatively alongside young people providing support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building. You will contribute to the smooth and safe running of the services by providing consistency and reliability.

You will ideally have experience of working with a similar client group and a good understanding of the key risks, challenges and opportunities for young people.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. 

Please note this is a rolling advert; applications will be reviewed regularly, and suitable applicants will be invited to attend interviews on a rolling basis.

Healthcare Assistant (IPU & Community role)
Herriot Hospice Homecare and Saint Michael’s Hospice
Location: Community and Harrogate or Thirsk Inpatient Unit (Harrogate until Herriot Hospice at the Lambert in Thirsk is operational)
Hours: 35 hours per week
Working pattern: Various - at least 45% in unsocial hours, including weekends, nights and bank holidays
Permanent contract
£26,699.31 (£14.63 per hour, rising to £14.91 following successful probation completion)
45p mileage (Community only)
Closing date: 4th June 2025 (the advert may close early if we receive a sufficient number of suitable applications)
Interviews will take place in Harrogate on a date to be confirmed.
Are you an experienced Healthcare Assistant looking to be involved in providing an excellent standard of care to patients with palliative and end of life care needs? Do you want to be part of an organisation that makes a real difference to our local communities? Our family of services including Herriot Hospice Homecare, Just ‘B’ and Saint Michael’s Hospice provide vital support to people when they need it most. Our vision is of a community where everyone gets the care they need, want and deserve. You can help make that a reality.
We are an independent charity powered by local communities. Every day, help to improve quality of life for people living with terminal illness, bereavement and mental health concerns, because our belief is that no one should suffer. Our incredible teams work together to make this happen, whether that’s as a counsellor, nurse, receptionist, fundraiser or one of many other essential roles.
About the role
Working under the direction and supervision of the Community and IPU Service Managers; you will work in collaboration with the District Nurses and Specialist Palliative Care Team, our HOME team of experienced HCAs and the MDT of Medics, Nurses and HCAs on IPU. You will deliver personal cares, emotional support and a calming presence to people at the end of their lives, in both the home of our community patients throughout North Yorkshire, and the IPU at either Crimple House, Harrogate or The Lambert, Thirsk.
This role is a hybrid position; therefore, you must be willing to work between the community and IPU when required.
Visits in the Community will be variable times and lengths each day. Shifts on IPU will include Earlies, Lates, Twilights and Night shifts.
Candidates are required to hold a full driving license and have access to their own vehicle to travel between patients’ homes in the community.
What we’re looking for:

Caring, compassionate and enthusiastic people
Experienced in a care environment
Be motivated and passionate about developing your specialist palliative care knowledge and skills
Great communication and documentation skills
Someone who enjoys working within a team, but has the confidence of working independently
Knowledge of Infection Prevention, Safeguarding and Health and Safety will also be required

What we offer you:

Competitive salary
Generous 35 days of annual leave (pro rata)
 8% employer pension contribution
Wide range of discounts on high street brands and local shops
Cycle to work scheme
Recommend a friend bonus

How we look after you

We put people first in all that we do, which includes our own team
Wellbeing and resilience support with a dedicated team by your side
Flexible and hybrid working for many roles
A supportive and caring environment
Opportunities to grow, develop and progress, with culture of lifelong learning

PLEASE NOTE: Unfortunately, we are not currently able to consider applicants who require sponsorship to work in the UK.
Don’t quite meet the requirements for this role? We’d still love to hear from you, please get in touch via [email protected] to discuss other opportunities across our family of services.
How to apply:
·        Please click Apply and you will be forwarded to our website, where a full job description is available (via the ‘Document Available’ button at the top of the advert).
·        Make sure you answer all supplementary questions as part of your application. If you don’t, we’ll have to automatically reject your application.
·        Have you been recommended to this role by a current employee as part of our recommend a friend scheme? Don’t forget to let us know after clicking apply.
Our values:                             

We put the people who use our services at the heart of everything we do
We are caring and compassionate
We are personal and supportive in our approach
We engage positively
We are responsive
We are driven to do better
We are fair
We are professional
We work collaboratively
We are accountable

Living out our values
·        Our behaviour framework puts our values in the context of our everyday work. See what this includes at saintmichaelshospice.org/behaviour-framework
·        We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age, or sexual orientation and from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our communities.
·        We believe that children, young people and adults should never experience abuse of any kind.  Our safer recruitment and safeguarding processes help protect those accessing our services, please see our safeguarding statement on our website: https://saintmichaelshospice.org/safeguarding-statement/
·        If you require any support or adjustments to be able to apply for this role, please let us know by emailing [email protected]
·        We will need to complete satisfactory pre-employment checks before appointing you. These include but are not limited to identity checks, DBS clearance at an appropriate level for the role, verification of right to work in the UK, employment references and employment history. We will cover the cost of these.
For more information on the role, please contact us on [email protected] or on 01423 200 145 and we can arrange for you to have an informal discussion with a member of the team.
North Yorkshire Hospice Care is a registered charity in England and Wales (518905) with a family of services operating as Herriot Hospice Homecare, Just ‘B’, Saint Michael’s Hospice, and Talking Spaces. North Yorkshire Hospice Care is a company limited by guarantee, registered in England and Wales (2121179).

HOSPICE NURSE (Bank)
Location: Saint Michael’s Hospice, Crimple House, Harrogate
Bank Hours Contract, rotating shift post, shifts throughout the day and night 7 days per week.

£18.12 per hour rising to £18.65 per hour plus an enhancement of 30% from 5pm to 8am Monday to Friday and all-day Saturday. 60% enhancement apply on Sundays and bank holidays.

Closing Date:  28th May 2025 (the advert may close early if we receive a sufficient number of suitable applications)
Interviews will take place in Harrogate on a date to be confirmed.
 
Do you want to be part of an organisation that makes a real difference to our local communities? Our family of services including Herriot Hospice Homecare, Just ‘B’ and Saint Michael’s Hospice provide vital support to people when they need it most. Our vision is of a community where everyone gets the care they need, want and deserve You can help make that a reality.
 
We are an independent charity powered by local communities. Every day, help to improve quality of life for people living with terminal illness, bereavement and mental health concerns, because our belief is that no one should suffer. Our incredible teams work together to make this happen, whether that’s as a counsellor, nurse, receptionist, fundraiser or one of many other essential roles.
 
About the role
An exciting opportunity for a registered nurse to work on our specialist 10 bedded inpatient unit within Saint Michaels Hospice. You will work with our experienced specialist practitioners to deliver excellent standards of care to our inpatients. We offer a robust induction period with clinical competencies attached, and you will also benefit from regular training and education on our in-house study days to support your clinical knowledge & development. 
 
What we’re looking for:

Caring, compassionate and enthusiastic people
Experienced in a care environment
Be motivated and passionate about developing your specialist palliative care knowledge and skills
Great communication and documentation skills
Someone who enjoys working within a team, but has the confidence of working independently
Knowledge of Infection Prevention, Safeguarding and Health and Safety will also be required

What we offer you:

Competitive salary
Generous 35 days of annual leave (pro rata)
8% employer pension contribution
Wide range of discounts on high street brands and local shops
Cycle to work scheme
Recommend a friend bonus

How we look after you

We put people first in all that we do, which includes our own team
Wellbeing and resilience support with a dedicated team by your side
Flexible and hybrid working for many roles
A supportive and caring environment
Opportunities to grow, develop and progress, with culture of lifelong learning

PLEASE NOTE: Unfortunately, we are not currently able to consider applicants who require sponsorship to work in the UK.
Don’t quite meet the requirements for this role? We’d still love to hear from you, please get in touch via [email protected] to discuss other opportunities across our family of services.
How to apply:
Please click Apply and you will be forwarded to our website, where a full job description is available (via the ‘Document Available’ button at the top of the advert).
·        Make sure you answer all supplementary questions as part of your application. If you don’t, we’ll have to automatically reject your application.
·        Have you been recommended to this role by a current employee as part of our recommend a friend scheme? Don’t forget to let us know after clicking apply.
 
Our values:                             

We put the people who use our services at the heart of everything we do
We are caring and compassionate
We are personal and supportive in our approach
We engage positively
We are responsive
We are driven to do better
We are fair
We are professional
We work collaboratively
We are accountable

Living out our values
·        Our behaviour framework puts our values in the context of our everyday work. See what this includes at saintmichaelshospice.org/behaviour-framework
·        We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age, or sexual orientation and from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our communities.
·        We believe that children, young people and adults should never experience abuse of any kind.  Our safer recruitment and safeguarding processes help protect those accessing our services, please see our safeguarding statement on our website: https://saintmichaelshospice.org/safeguarding-statement/
·        If you require any support or adjustments to be able to apply for this role, please let us know by emailing [email protected]
·        We will need to complete satisfactory pre-employment checks before appointing you. These include but are not limited to identity checks, DBS clearance at an appropriate level for the role, verification of right to work in the UK, employment references and employment history. We will cover the cost of these.
 
For more information on the role, please contact us on [email protected] or on 01423 200 145 and we can arrange for you to have an informal discussion with a member of the team.
 
North Yorkshire Hospice Care is a registered charity in England and Wales (518905) with a family of services operating as Herriot Hospice Homecare, Just ‘B’, Saint Michael’s Hospice, and Talking Spaces. North Yorkshire Hospice Care is a company limited by guarantee, registered in England and Wales (2121179).

Outreach teams work as the hands and feet of Causeway traveling out into the community and supporting service users. Outreach coordinators are organized and caring. They assist by supporting current advocates with their cases, offering guidance and instruction on safeguarding and complex cases. They will complete administrative duties in line with The Salvation Army Modern Slavery Contract, ensuring KPIs are met across the department. In addition to this they help to train and induct new advocates into the organisation.

Responsibilities:

Oversight of Staff:

• Management of advocates in the team. Including but not limited to: interviews, supervisions, appraisals and managing leave requests

• Line Management of Operations and Assurance Officer

• Leading team meetings

• Taking responsibility for training new starters and the ongoing training and coaching for the team and ensuring staff attendance at Mandatory training

• Assisting with month end reporting

• Monitoring Staff wellbeing and workload

• Be the first point of contact for your team

Oversight of Casework:

• Being the first point of contact for advocates queries including but not limited to; safeguarding incidents, issues and complex cases.

• Ensuring quality and consistency in advocates is upheld through quality checking and managing referral and exit checklists.

• Effectively managing risk across your team through supporting them with risk assessments and risk management.

• Being a point of contact for service user complaints when appropriate.

• Ensuring TSA KPI's and contractual deadlines are met within the relevant timescales.

• Work on a small amount of caseloads when necessary

Other responsibilities:

• Outreach ‘on call’ duties on average 1 week in 4.

• Keyholder for the office on average once per week.

• Complete relevant sections of the OR weekly baseline and OR model where needed along with other administration in line with ensuring internal and external KPIs are met within the department.

• Attending all relevant meetings (with OR Manager, other Coordinators, Sub team Meeting and Causeway Managers and Coordinators across all regions.)

• Assist the Service Manager with specific tasks or change management projects when required

Any other duties that are commensurate with the role

Victim Support has an exciting opportunity to help lead our specialist services for victims of crime in County. We are looking for a Domestic Abuse Team Leader to work in Cumbria.

The role is home based with a requirement to work from our County wide Victim Support offices, within the Police stations across the county.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

* Flexible working options including hybrid working
* 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
* An extra day off for your birthday & options to buy or sell annual leave
* Pension with 5% employer contribution
* Enhanced sick pay allowances, maternity & paternity payments
* High Street, retail, holiday, gym, entertainment & leisure discounts
* Access to our financial wellbeing hub & salary deducted finance
* Employee assistance programme & wellbeing support
* Access to EDI networks and colleague cafes
* Cycle to work scheme & season ticket loans
* Ongoing training & support with opportunities for career development & progression

About the Role:

The role of the Domestic Abuse Team Leader is to provide operational support and management to a team of Independent Domestic Violence advisors (IDVAs) that provide a high-quality frontline service to victims of domestic abuse in Cumbria. This will include those at the highest risk of harm and victims of rape and serious sexual assault.

To be successful in this role you will be flexible and proactive, have knowledge and experience of delivering a service and working directly with clients or service users in a statutory, voluntary or community work setting. A proven track record of managing a team delivering services of similar nature and scope, including performance management and staff development is essential. You will have experience of voluntary and statutory agencies, including a good understanding of the criminal justice, health and social care sectors.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Community Resettlement Worker

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

• Community Resettlement Workers support clients who have moved in to independent accommodation, usually from the street or hostels. The accommodation is across London and your role is to work alongside individuals as they transition towards independence.
• By adopting a flexible, creative and personalised approach you will support individuals to manage their tenancies in the community and improve their quality of life.
• This service is a stepping stone towards independence and you will continue to work with these clients for up to two years to prevent them from returning to the street, to support them to build networks of support in their local community and to help them to move on into permanent accommodation.
• This role is offered as a fixed term contract until 31st March 2026.
• This role will require travel to various London boroughs.

Full job description can be found on our website.

Hours: 17.5 hours per week (2.5 days)
Salary: £18,776 (£37,551 FTE)
Closing Date: Tuesday 3rd June
Interview Date: Thursday 12th June

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employe

Exciting challenges. Collective goals. One clear purpose.

Regional Manager (South of England)

£58,000 - £68,000 + company car plus

Reports to: National Retail Performance Manager

Directorate: Marketing, Fundraising & Engagement (Trading)

Contract: 16 month fixed term contract

Hours: Full time 35 hours per week

Location: Home-based - Extensive Travel Required throughout the South Including London, Kent, Surrey, Cornwall, Devon, Somerset

Closing date: 25 May 2025 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Interview date: 2 and 3 of June 2025 at our offices in Stratford

At Cancer Research UK, we exist to beat cancer.

Ranked 12th Best Employer in the UK by the Financial Times, Cancer Research UK is looking for a standout leader to join our Retail Operations team as Regional Manager for the South of England. Ready to make a difference?

We're looking for an inspiring Regional Manager (Known internally as Divisional Business Manager) to play a leading role as part of the Senior Leadership Team contributing to and influencing decision making beyond the division and Trading. You will successfully develop the CRUK retail business both strategically and operationally in order to achieve income and profit targets, delivering through the Divisional Management team. You will drive performance against multiple income streams including fundraising, and will achieve this by influencing and motivating 8/9 Area Managers looking after 170+ shops with a field-based infrastructure of approx. 600 employees and 3,500 retail volunteers.

In return for doing an amazing job you will be rewarded with a competitive salary, company car and multiple other benefits including access to discounts to many high street brands and leisure experiences, a flexible working culture, strong staff networks and an amazing learning and development hub where you can gain qualifications and enhance your skills and learn new ones.

Please note applicants will need to live within the catchment area of the South

What will I be doing?

• Making key decisions that influence the commercial performance of the division

• Working with both internal business partners and external partners to increase division performance

• Ensuring retail operational objectives are delivered to the highest standard

• Developing and delivering budgets

• Monitoring and evaluating area and divisional performance against key performance indicators

• Developing divisional stock management strategy to maximise income, operating efficiencies and maintain statutory H&S standards.

• Driving a culture that embraces change, open communication, ambition, innovation, future-thinking and outward looking.

• To monitor talent, drive high performance of the divisional team

What are we looking for?

• An experienced leader who has managed geographically diverse teams and has excellent commercial acumen

• Significant experience of managing budgets

• Can demonstrate positive performance results

• Experience of working in a large and complex organisation

• Experience in commercial or charity retail with an understanding of management of multi-site retail shops at a national or regional level

• Experience of initiating and implementing change, receptive to new ideas and able to participate fully in developing business plans and strategy

• Full drivers license

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our .

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.

For more information on this career opportunity please or contact us at .

For more updates on our work and careers, follow us on: , , , and .

Retail Area Manager

Field based with one day per week at Harrogate Yorkshire Cancer Research Centre; responsible for a portfolio of shops predominantly in North and East Yorkshire

We are committed to paying the Real Living Wage.

About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

The Benefits

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Retail Area Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

The Role

Yorkshire Cancer Research currently operates 15 shops across Yorkshire and are embarking on a retail expansion programme, with plans in place to open a further 20 shops across Yorkshire over the next three years. This is a role which forms part of the retail expansion plan. Reporting to the Head of Retail, the Retail Area Manager will be responsible for the day-to-day operational management of existing shops, and for the new shops as they open.

The Retail Area Manager will lead by example and ensure that employees, volunteers, supporters, donors, and customers understand how their contributions are making a difference to the lives of people in Yorkshire and beyond.

Specifically, you will:

· Provide day to day line management responsibilities for Shop Managers and Retail Support Managers, including coaching, inspiring and motivating team members so they are clear about their role and feel fully supported in driving the charity forward.

· Work closely with Shop Managers and Retail Support Managers with regards to rota management and provide support where necessary to ensure each shop is sufficiently staffed.

· Be accountable for an area budget and achieve or exceed budgeted income, expenditure, and contribution (net income).

· Ensure that all charity policies, shop standards and operating procedures are communicated effectively to all Shop Managers and effectively cascaded to volunteers. Regularly review that they are all maintained and followed in a consistent manner.

· Ensure our shops are presented to the highest standards with attractive visual merchandising and window displays and coach the Shop Managers to continually improve visual merchandising standards and share best practice.

· Lead, coach and develop the Shop Managers and Retail Support Managers, role modelling the internal PDR approach and wellbeing focus.

· Act as the “go to” lead for the Shop Managers on a day-to-day basis to help resolve operational issues, referring to Head of Retail for support with more complex issues.

· Act as an ambassador of the charity’s values, challenging misaligned behaviours and ensuring the values are integrated into all aspects of management.

· Create a welcoming professional atmosphere and deliver high standards of service for all employees, volunteers, customers and supporters.

About You

To be considered for this role, you will need:

· To be educated to A-Level or equivalent.

· To be trained as a First Aider, Fire Marshal and a Mental Health First Aider where appropriate.

· To have experience of multi-site retail management in a charity or commercial retail organisation

· To have experience of building and leading a team of employees and volunteers including recruitment and development.

· To have experience of meeting and exceeding targets within a retail environment.

· To have experience of setting, monitoring, and reporting of sales and cost budgets.

· To have experience of using own initiative and taking accountability for all aspects of day-to-day retail operational management.

· To be highly organised with good time management skills and the ability to prioritise a workload to meet deadlines.

· To have the ability to lead teams of employees and volunteers, providing support, motivation, and encouragement.

· To have excellent IT skills and confident using Microsoft Office including Word, Excel, Outlook, and PowerPoint.

· To have the ability and willingness to frequently travel across the Yorkshire region, access to own vehicle, and a full UK driving licence with less than 6 penalty points

 

Application

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 28 May 2025. Please read our privacy notice before applying.

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website. 

Are you passionate about making a meaningful difference in people’s lives? Guideposts Trust, a UK-based charity dedicated to improving wellbeing and overcoming social challenges, is seeking a skilled and motivated Head of Finance to join our leadership team.

In this pivotal role, you will take full operational responsibility for the charity’s finances, providing strategic support to the Board, Senior Management Team, and stakeholders. Your focus will include reviewing and redesigning financial processes, leading a talented finance team, and ensuring the long-term financial sustainability of the charity.

We’re looking for a strong leader with financial expertise, strategic vision, and emotional intelligence. You’ll combine technical skills with creativity and a can-do attitude to help Guideposts achieve its mission of supporting people in local communities to thrive.

If this sounds like the opportunity you’ve been waiting for, we’d love to hear from you.

Deputy Manager – Rose Lawn Care Home (Sidmouth, Devon)
Salary: £29,000–£34,000 per annum (depending on experience)
Full-Time | 35 hours per week | Permanent

Transforming Lives Through the Power of Community

About the Role
Rose Lawn Care Home, part of Keychange – a Christian charity creating caring communities – is looking for a compassionate and capable Deputy Manager to join our leadership team in Sidmouth, Devon. You’ll play a key role in supporting the Registered Manager in the day-to-day running of the home, ensuring high-quality, person-centred care is delivered with warmth, dignity, and respect.

As Deputy Manager, you’ll help lead and develop a dedicated care team, champion our values, and uphold the standards expected in a Christian community where every individual is seen as made in the image of God. You'll also act as the Manager in their absence and be instrumental in shaping a positive, supportive environment for both residents and staff.

About Rose Lawn
Nestled within a UNESCO World Heritage Site along the stunning Jurassic Coast, Rose Lawn is a 29-bed residential care home known for its beautiful gardens and friendly, homely atmosphere. We offer residential, short-term, dementia, and end-of-life care, and we’re committed to helping every resident flourish as part of our vibrant community.

What You’ll Do

• Lead by example to inspire, motivate, and support the care team
• Work closely with the Registered Manager to oversee care quality, staffing, compliance, and financial management
• Foster an inclusive, faith-affirming environment that supports spiritual as well as physical wellbeing
• Ensure all care plans, staff records, and documentation are accurate and up to date
• Promote professional development through supervision, appraisal, and training
• Build strong, collaborative relationships with residents, families, and external professionals

About You

• Experience in a supervisory or Deputy Manager role within care
• Level 3 qualification in Leadership for Health & Social Care (or working towards)
• A heart for community, and alignment with our Christian faith and values
• Strong communication and leadership skills
• Confident in managing rotas, budgets, and staff development
• A safeguarding lead qualification at Level 2 (or willingness to complete)

Our Faith-Based Ethos
Keychange is inspired by the love of Jesus and grounded in Christian values. We welcome applications from people of all faiths or none, we ask that all team members respect and support the ethos of our organisation, and contribute to a culture of love, compassion, and dignity.

Why Join Us?

• A rewarding role in a meaningful and mission-driven organisation
• Beautiful location in the heart of Sidmouth, Devon
• Supportive team and positive work culture
• Ongoing training and development opportunities
• Generous holiday entitlement and pension scheme

If this sounds like your next dream role, click apply today!