This role has a strong digital communications bias, and we are looking for someone who can really help ensure that Healthwatch Barnet communications are engaging and maintained to national standards, and are consistent and promote the values and approach to communications by Inclusion Barnet as a Deaf and Disabled People’s Organisation.
You’ll have an engaging writing and verbal communication style that you can adapt to suit different audiences, and an ability to write accessibly.
You will have a working knowledge of the UK health system and its developments at a national and local level, in order to be able to collate, interpret and disseminate information from a great variety of NHS, Local Authority and community organisation sources.
You will also have some experience and ability to speak with the public through our enquiry line, often many in a vulnerable situation, and sensitively speak with and signpost these individuals to appropriate resources.
We use Canva, Hoot-Suite and Campaign Monitor so experience of these would be highly desirable or experience on similar software.
With a good instinct for what’s on message for the organisation, you’ll be able to capture the attention of our key audiences. At the same time, you’ll be confident using a range of social media, creating engaging content, using ICT and comfortable with updating our website content. Most of all, you’ll share our beliefs in the power of lived experience and the need for society to remove barriers for disabled people.
In return, the successful candidate will become part of a friendly and supportive team, working within a focused but flexible culture, where diversity is valued, and you can bring your whole self to work.
This is a remote role, and there is some flexibility on working patterns which will be by mutual agreement. Occasional evening and weekend work may be necessary, for which Time Off in Lieu will be given.
Lived experience of disability, which could include a long-term health or mental health condition, will be needed to successfully deliver the role. We also welcome applications from Black, Asian and other minoritised candidates, who are currently underrepresented in our organisation.
To apply, please submit your CV with a brief covering letter clearly stating how you meet the person specification and how you would use your lived experience to successfully deliver the role.
Registered Charity
21 - 50
Using our lived experience of disability to create more inclusive services and communities
The client requests no contact from agencies or media sales.
We are seeking a candidate with proven research experience, including the ability to interpret and analyse data and present solutions. You will have a keen interest in health and social care and the ability to write clear, concise policy reviews. You will also have a flair for programme and project management, and be skilled in organising tasks, logistics and administrative systems. The successful applicant will value equality, diversity and inclusion, and will be enthusiastic about promoting these principles in their work. They will have warmth, empathy and respect for others, alongside the ability to effectively engage seldom-heard communities in the local community (in either Barnet or Croydon).
The Research and Engagement Officer will report to, and support, the Healthwatch Manager (either in Barnet or Croydon). They will:
• Deliver research projects – including planning logistics, designing methodology and analysing quantitative and qualitative data.
• Report findings through presentations and written reports throughout the year.
• Lead on organising projects, ensuring that actions are followed up, prioritising effectively and providing relevant outputs.
• Deliver a regular programme of community-based outreach and events.
• Onboard, support and manage volunteers, working with our team of volunteers to deliver research and associated activities.
• Undertake policy reviews and provide advice on research and evaluation methodology to the Research Director, Healthwatch Manager and other members of the Public Voice team.
• Work with Public Voice teams to capture issues relating to the delivery of services or gaps in policies. Use this information to identify common themes which relate to service design and health and social care policy.
• Engage effectively with seldom-heard communities in the local community (either in Barnet or Croydon).
Non Charity Employer
21 - 50
We translate the insights and needs of people into actions to improve public services, leading to reduced inequalities and improved outcomes.
The client requests no contact from agencies or media sales.
To lead and deliver Richmond CVS’s support services for voluntary, community and social enterprise (VCSE) organisations across the borough. This includes providing high-quality advice, training, and development support, alongside managing key projects and coordinating external consultants.
The role is central to strengthening the VCSE sector, with a focus on organisational development, fundraising, and governance. It also involves working closely with statutory partners including Richmond Council and the South West London Integrated Care Board (ICB), ensuring that VCSE organisations are well-positioned to engage with and influence local systems.
The postholder will also lead the design and delivery of new initiatives, including externally funded programmes, and will have the opportunity to shape and evolve the role in response to emerging needs.
Key Responsibilities
Service Delivery & Development
Provide tailored advice and support to VCSE organisations on governance, fundraising, income generation, and strategic planning.
Lead the development and delivery of training programmes, workshops, and resources.
Support organisations to strengthen their legal structures, policies, and compliance.
Promote inclusive and accessible service delivery.
Leadership & Strategy
Provide strategic leadership for RCVS’s capacity building and project work.
Contribute to organisational strategy and planning.
Represent RCVS at external meetings, networks, and partnerships, including with statutory bodies.
Project & Programme Management
Manage capacity building projects, ensuring delivery on time, within budget, and to agreed outcomes.
Monitor and evaluate project impact, producing reports for funders and stakeholders.
Lead the development and delivery of consultancy projects, including scoping, contracting, and oversight.
Manage relationships with external consultants to ensure quality and consistency.
Line Management
Lead and support a small team, coordinating workplans and fostering collaboration.
Support staff development and performance
Partnerships & Stakeholder Engagement
Build and maintain relationships with local partners including Richmond Council, South West London ICB, local and national funders, and other infrastructure bodies.
Facilitate networking and collaboration across the VCSE sector.
Act as a key point of contact for external engagement and partnership development.
Encourage digital innovation through partnerships and shared learning.
Operational & Financial Oversight
Contribute to budget planning and financial monitoring for capacity building and project work.
Lead on income generation for RCVS’s development work, including identifying funding opportunities, contributing to bids and contracts, and managing funded programmes.
Ensure compliance with relevant policies and procedures, including safeguarding, data protection, and health & safety.
The client requests no contact from agencies or media sales.
