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This role has a strong digital communications bias, and we are looking for someone who can really help ensure that Healthwatch Barnet communications are engaging and maintained to national standards, and are consistent and promote the values and approach to communications by Inclusion Barnet as a Deaf and Disabled People’s Organisation.
You’ll have an engaging writing and verbal communication style that you can adapt to suit different audiences, and an ability to write accessibly.
You will have a working knowledge of the UK health system and its developments at a national and local level, in order to be able to collate, interpret and disseminate information from a great variety of NHS, Local Authority and community organisation sources.
You will also have some experience and ability to speak with the public through our enquiry line, often many in a vulnerable situation, and sensitively speak with and signpost these individuals to appropriate resources.
We use Canva, Hoot-Suite and Campaign Monitor so experience of these would be highly desirable or experience on similar software.
With a good instinct for what’s on message for the organisation, you’ll be able to capture the attention of our key audiences. At the same time, you’ll be confident using a range of social media, creating engaging content, using ICT and comfortable with updating our website content. Most of all, you’ll share our beliefs in the power of lived experience and the need for society to remove barriers for disabled people.
In return, the successful candidate will become part of a friendly and supportive team, working within a focused but flexible culture, where diversity is valued, and you can bring your whole self to work.
This is a remote role, and there is some flexibility on working patterns which will be by mutual agreement. Occasional evening and weekend work may be necessary, for which Time Off in Lieu will be given.
Lived experience of disability, which could include a long-term health or mental health condition, will be needed to successfully deliver the role. We also welcome applications from Black, Asian and other minoritised candidates, who are currently underrepresented in our organisation.
To apply, please submit your CV with a brief covering letter clearly stating how you meet the person specification and how you would use your lived experience to successfully deliver the role.
Registered Charity
21 - 50
Using our lived experience of disability to create more inclusive services and communities
The client requests no contact from agencies or media sales.
About The Advocacy Project
We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people who are vulnerable because of their circumstance can understand their rights, make effective choices about their lives and voice their concerns.
Some of the ways we do this include:
Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them.
About the role
We are seeking a dedicated and compassionate Independent Advocate to join our team on a zero-hours contract. This role involves providing high-quality advocacy support across various disciplines, ensuring individuals have a voice in decisions that affect their lives.
You will work with people in hospitals, care homes, their own homes, and within the community, supporting them to understand their rights and choices. The role requires travel across London.
Under the Health and Social Care Act 2008, the post holder will be required to visit CQC registered care homes and would be subject to government requirements.
Key responsibilities
î Provide independent advocacy under the Care Act 2014, supporting individuals to understand and exercise their rights.
î Act as an Independent Mental Capacity Advocate (IMCA), representing individuals who lack capacity to make specific decisions.
î Undertake the role of a Relevant Person’s Representative (RPR) under the Deprivation of Liberty Safeguards (DoLS).
î Support individuals through Rule 1.2 advocacy, ensuring their views are represented in court proceedings.
î Provide Independent Mental Health Advocacy (IMHA) for individuals detained under the Mental Health Act.
î Work directly with clients, ensuring their wishes and needs are heard and respected.
î Maintain accurate records and adhere to relevant policies, procedures, and legislation.
General responsibilities
î Participate in team meetings and training.
î Participate in personal, team and organisational development.
î Contribute to monitoring reports.
î Keep to our policies, including health & safety, and risk regulations.
î Work to our mission, vision, and values.
î Carry out other projects and tasks as needed.
Person specification
We welcome applications from people with transferrable skills and qualities, and people with diverse employment histories and personal backgrounds.
Essential qualities and attributes:
î Willingness to travel across London for client visits
î Ability to work independently and manage a varied caseload
î Strong commitment to upholding individuals’ rights
î Understanding of the role and responsibilities of an advocate.
î Understanding of issues faced by people with mental health conditions, physical health conditions and learning disabilities.
î Ability to listen and build trust, to encourage people to express their own views and to represent clients’ self-defined interests.
î Excellent interpersonal and communication skills (written and verbal). Good at working with a wide variety of people including commissioners, service users and colleagues.
î IT literate, including working knowledge of Microsoft packages (Excel, Word, Outlook).
î Commitment to working within The Advocacy Project code of conduct, equality and safeguarding policies.
î Ability to work as part of a team and on your own initiative, to plan and prioritise your own workload.
î Willingness to promote The Advocacy Project and its services in line with our mission, vision and values.
î Commitment to ongoing professional development.
î Willingness and ability to travel across all London boroughs and surrounding areas as required by the service.
î Ability to undertake occasional journeys outside London, which may involve travel times of up to 2–3 hours each way.
î Flexible approach to working hours and locations.
î Ability to work independently and manage travel arrangements effectively.
Desirable knowledge, experience and qualifications:
î Experience of delivering different forms of advocacy (instructed and non-instructed; IMHA, ICAA, IMCA, IHCA,) within a statutory advocacy service.
î Knowledge of the Mental Health Act / Mental Capacity Act / Care Act/DolS and other statutory legislation as it applies to advocacy.
î Knowledge of mental health sections and social care services, including current issues in policy and practice.
î Experience working with vulnerable individuals in a health or social care setting
î Understanding of the Accessible Information Standard.
Benefits of working for us
We’re committed to providing an empowering, flexible and supportive working environment for all our staff.
Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.
All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
We are a Disability Confident and Mindful Employer.
Registered Charity
21 - 50
We help people speak up and make decisions about their health, wellbeing and social care.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Purpose of Role:
Success looks like:
This is a home based role with regular travel within Buckinghamshire.
The client requests no contact from agencies or media sales.
Healthwatch Richmond are the independent champion for people who use health and social care services. We’re here to make sure that those running services, put people at the heart of health and social care services and to help people to find the information they need.
Our purpose is to understand the needs, experiences and concerns of people who use health and social care services and to speak out on their behalf to ensure that they meet the needs of our community.
You’ll see work through from start to finish; designing and undertaking projects, analysing results, writing reports and promoting the outcomes and impact.
You will undertake projects using surveys, interviews, focus groups and visits to gather the views and experiences of people who use NHS and social care. With this data you will produce evidenced reports with recommendations for how services could or should improve. Our work is challenging and constantly evolving so the ability to pick-up new skills and approaches, adapt ones and find pragmatic solutions is essential.
Our work is dynamic and constantly evolving so the ability to pick-up new skills and approaches, adapt and find pragmatic solutions is essential. As part of a small team you will be involved in many aspects of the organisation.
Induction, support and training will be provided in line with the candidate’s needs.
Registered Charity
1 - 5
Our mission: To understand people’s experiences and use these experiences to ensure that everyone in Richmond can get the health and care they need.
The client requests no contact from agencies or media sales.
The chosen candidate will ideally be based in Hertfordshire, and any travel expenses from within the county will be covered.
This is a fixed-term contract for 9 months, with a possible 3 month extension.
About Us
Healthwatch Hertfordshire are an independent champion for people who use health and social care services. Being a values-driven organisation with a national reputation for our research and engagement work, we are here to find out what matters to local people and help ensure their views shape the support they need.
Our purpose is to help make care better for people by improving how services are run now and in the future. We have an ambitious vision to ensure that health and social care work for everyone.
The Role:
We are looking for someone who enjoys talking to people, listening to their experiences, and turning those conversations into meaningful change.
You will gather evidence from Hertfordshire residents about their experiences of health and social care services, analyse the findings, and produce clear insight driven reports that drive service improvement through insightful recommendations, and partnership with decision makers.
The broader health and social care landscape is actively changing around us, and we need someone who can work flexibly, respond to changing needs, and stay confident and calm during change – making sure our values and duties to the public are successfully delivered.
Responsibilities
Essential Criteria
Skills and Experience
If you do not meet the entire criteria but believe you have preferential experience and transferable skills, we welcome you to apply.
To Apply
Please submit your CV and a tailored covering letter to Louis Eastwell of Hire Purpose, before 23:59 on Sunday 31st May 2026.
You are welcome to initially submit a CV prior to completing a covering letter.
Louis is exclusively managing this recruitment campaign and will be speaking with all longlisted candidates prior to a formal interview with Healthwatch Hertfordshire.
Application Guidance:
A tailored covering letter highlighting how you meet the essential requirements of the role, outlining your relevant experience, skills, attributes, and your motivation for applying and supporting Healthwatch Hertfordshire’s mission.
Hire Purpose champions inclusive recruitment.
We welcome applications from people of all backgrounds and lived experiences. We uphold equal opportunity principles and challenge bias at every stage, partnering only with organisations that share our commitment to integrity, diversity, equity, and inclusion.
Hire Purpose is also proudly a B Corp certified business that has met B Lab UK’s high standards of social and environmental performance, transparency, and accountability.
Please submit your CV and a tailored covering letter to Louis Eastwell of Hire Purpose, before 23:59 on Sunday 31st May 2026.
You are welcome to initially submit a CV prior to completing a covering letter.
Louis is exclusively managing this recruitment campaign and will be speaking with all longlisted candidates prior to a formal interview with Healthwatch Hertfordshire.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Purpose of Role:
This is a home based role with regular travel within Buckinghamshire.
The client requests no contact from agencies or media sales.
