Are you passionate about patient and public engagement, effecting system change, and improving services? Are you confident to lead engagement and research, and tell the story of the findings to decision-makers? Are you a great project manager, who is excited by the opportunity to lead the delivery of a user-led Healthwatch? If so, we’d love to work with you in order to improve the experiences of people using health and social care services in Barnet.
This is an exciting opportunity for someone with lived experience of disability (which could include a long term condition or mental health issue) to lead a small team in the delivery of Barnet’s statutory Healthwatch function.
As Manager, you will have a fundamental role in leading staff and volunteers, and ensuring users, patients and external stakeholders are involved in shaping the future of healthcare services in the Borough. Local people are at the heart of everything we do, and you will lead and guide the team to ensure that patients and users are heard, their experiences shared, and their voices amplified, creating change and improving services for all.
In return for your commitment to the cause, you will become part of a friendly and supportive team, working within a focused but flexible culture, where diversity is valued and you can bring your whole self to work. You’ll be based in our Colindale office, and able to attend meetings across Barnet, but with extensive opportunities for home working.
About Healthwatch
The Health and Social Care Act 2012 required each local authority area to set up a Healthwatch organisation. Healthwatch gives give people a powerful voice both locally and nationally. At a local level, Healthwatch Barnet works to help people get the best from their health and social care services, whether it's improving them today, or helping to shape them for tomorrow. Healthwatch Barnet is about local voices being able to influence the delivery and design of their services, not just for the people who use them, but anyone who might need to use them in future.
Healthwatch Barnet transferred to Inclusion Barnet on 1st April 2020. It is commissioned by the London Borough of Barnet to provide the following 6 key functions:
About Inclusion Barnet
Inclusion Barnet is a thriving peer-led charity based in North West London. We are a friendly, supportive and inclusive team. We believe in the power of experience and this is demonstrated by all our services being led, developed and delivered by people with lived experience of disability, including mental health issues and long-term conditions. We believe that learning to use our lived experience for social change is a skill. We have become experts in harnessing the lived experience of our staff, members, volunteers and people who use our services to design and deliver higher quality, more person-centred services. We believe that this benefits both disabled people and society more widely.
Please submit a brief covering letter with your CV outlining how your skills match the job description and person specification. This post is only open to people with lived experience of disability. A DBS check will be required. In your covering letter, please ensure that you explain you would draw on insights from your own lived experience of disability to deliver the role.
Registered Charity
21 - 50
Using our lived experience of disability to create more inclusive services and communities
The client requests no contact from agencies or media sales.
To lead and deliver Richmond CVS’s support services for voluntary, community and social enterprise (VCSE) organisations across the borough. This includes providing high-quality advice, training, and development support, alongside managing key projects and coordinating external consultants.
The role is central to strengthening the VCSE sector, with a focus on organisational development, fundraising, and governance. It also involves working closely with statutory partners including Richmond Council and the South West London Integrated Care Board (ICB), ensuring that VCSE organisations are well-positioned to engage with and influence local systems.
The postholder will also lead the design and delivery of new initiatives, including externally funded programmes, and will have the opportunity to shape and evolve the role in response to emerging needs.
Key Responsibilities
Service Delivery & Development
Provide tailored advice and support to VCSE organisations on governance, fundraising, income generation, and strategic planning.
Lead the development and delivery of training programmes, workshops, and resources.
Support organisations to strengthen their legal structures, policies, and compliance.
Promote inclusive and accessible service delivery.
Leadership & Strategy
Provide strategic leadership for RCVS’s capacity building and project work.
Contribute to organisational strategy and planning.
Represent RCVS at external meetings, networks, and partnerships, including with statutory bodies.
Project & Programme Management
Manage capacity building projects, ensuring delivery on time, within budget, and to agreed outcomes.
Monitor and evaluate project impact, producing reports for funders and stakeholders.
Lead the development and delivery of consultancy projects, including scoping, contracting, and oversight.
Manage relationships with external consultants to ensure quality and consistency.
Line Management
Lead and support a small team, coordinating workplans and fostering collaboration.
Support staff development and performance
Partnerships & Stakeholder Engagement
Build and maintain relationships with local partners including Richmond Council, South West London ICB, local and national funders, and other infrastructure bodies.
Facilitate networking and collaboration across the VCSE sector.
Act as a key point of contact for external engagement and partnership development.
Encourage digital innovation through partnerships and shared learning.
Operational & Financial Oversight
Contribute to budget planning and financial monitoring for capacity building and project work.
Lead on income generation for RCVS’s development work, including identifying funding opportunities, contributing to bids and contracts, and managing funded programmes.
Ensure compliance with relevant policies and procedures, including safeguarding, data protection, and health & safety.
The client requests no contact from agencies or media sales.
