Are you passionate about patient and public engagement, effecting system change, and improving services? Are you confident to lead engagement and research, and tell the story of the findings to decision-makers? Are you a great project manager, who is excited by the opportunity to lead the delivery of a user-led Healthwatch? If so, we’d love to work with you in order to improve the experiences of people using health and social care services in Barnet.
This is an exciting opportunity for someone with lived experience of disability (which could include a long term condition or mental health issue) to lead a small team in the delivery of Barnet’s statutory Healthwatch function.
As Manager, you will have a fundamental role in leading staff and volunteers, and ensuring users, patients and external stakeholders are involved in shaping the future of healthcare services in the Borough. Local people are at the heart of everything we do, and you will lead and guide the team to ensure that patients and users are heard, their experiences shared, and their voices amplified, creating change and improving services for all.
In return for your commitment to the cause, you will become part of a friendly and supportive team, working within a focused but flexible culture, where diversity is valued and you can bring your whole self to work. You’ll be based in our Colindale office, and able to attend meetings across Barnet, but with extensive opportunities for home working.
About Healthwatch
The Health and Social Care Act 2012 required each local authority area to set up a Healthwatch organisation. Healthwatch gives give people a powerful voice both locally and nationally. At a local level, Healthwatch Barnet works to help people get the best from their health and social care services, whether it's improving them today, or helping to shape them for tomorrow. Healthwatch Barnet is about local voices being able to influence the delivery and design of their services, not just for the people who use them, but anyone who might need to use them in future.
Healthwatch Barnet transferred to Inclusion Barnet on 1st April 2020. It is commissioned by the London Borough of Barnet to provide the following 6 key functions:
About Inclusion Barnet
Inclusion Barnet is a thriving peer-led charity based in North West London. We are a friendly, supportive and inclusive team. We believe in the power of experience and this is demonstrated by all our services being led, developed and delivered by people with lived experience of disability, including mental health issues and long-term conditions. We believe that learning to use our lived experience for social change is a skill. We have become experts in harnessing the lived experience of our staff, members, volunteers and people who use our services to design and deliver higher quality, more person-centred services. We believe that this benefits both disabled people and society more widely.
Please submit a brief covering letter with your CV outlining how your skills match the job description and person specification. This post is only open to people with lived experience of disability. A DBS check will be required. In your covering letter, please ensure that you explain you would draw on insights from your own lived experience of disability to deliver the role.
Registered Charity
21 - 50
Using our lived experience of disability to create more inclusive services and communities
The client requests no contact from agencies or media sales.
Healthwatch Brent, Westminster and RBKC
Healthwatch was set up in 2013 to champion the rights of health and social care users, and hold the health and social care system to account for how well it engages with the public. During 2026/27 these services are preparing for transition while continuing to build on their legacy.
Healthwatch’s remit covers all publicly funded health and social care services for adults and children.
Healthwatch Brent, Healthwatch Westminster and Healthwatch Kensington & Chelsea are three of 152 local Healthwatch organisations. The Advocacy Project Hosts three services. We’re building on the important work that’s been done to date, planning for the future while bringing new insights from the voices of seldom heard and hard to hear groups.
About the role
Are you an accomplished Health and Social care manager looking for a new exciting challenge? Are you adept at managing teams and services through change? Passionate about the role of independent voice and the value of lived experience in the NHS? The Healthwatch senior manager role is for you.
As Healthwatch senior manager for The Advocacy Project you will play a central role in shaping the strategic and operational management of our Healthwatch services. This includes direct support to Healthwatch managers in Westminster, Kensington & Chelsea, and Brent, ensuring that the services are inclusive, effective, and of high quality.
Key responsibilities
General responsibilities
Person specification
Essential
Desirable
Benefits of working for us
We’re committed to providing an empowering, flexible and supportive working environment for all our staff.
Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.
All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
Registered Charity
21 - 50
We help people speak up and make decisions about their health, wellbeing and social care.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Healthwatch Richmond are the independent champion for people who use health and social care services. We’re here to make sure that those running services, put people at the heart of health and social care services and to help people to find the information they need.
Our purpose is to understand the needs, experiences and concerns of people who use health and social care services and to speak out on their behalf to ensure that they meet the needs of our community.
You’ll see work through from start to finish; designing and undertaking projects, analysing results, writing reports and promoting the outcomes and impact.
You will undertake projects using surveys, interviews, focus groups and visits to gather the views and experiences of people who use NHS and social care. With this data you will produce evidenced reports with recommendations for how services could or should improve. Our work is challenging and constantly evolving so the ability to pick-up new skills and approaches, adapt ones and find pragmatic solutions is essential.
Our work is dynamic and constantly evolving so the ability to pick-up new skills and approaches, adapt and find pragmatic solutions is essential. As part of a small team you will be involved in many aspects of the organisation.
Induction, support and training will be provided in line with the candidate’s needs.
Registered Charity
1 - 5
Our mission: To understand people’s experiences and use these experiences to ensure that everyone in Richmond can get the health and care they need.
The client requests no contact from agencies or media sales.
The role
The Events Assistant will support our Engagement Officers in the day-to-day coordination and delivery of the events and outreach, such as our Fellas’ Forums and Fellas’ Fairs. Working alongside the Engagement Officer, Engagement Manager, Office Administrator, and wider team, they will assist in the promotion, organisation, facilitation, and evaluation of events and engagement activities, including large-scale events.
They will support a range of administrative and practical tasks, demonstrating strong organisational skills, the ability to multitask, and confidence in completing delegated responsibilities. This role will require travel across Essex and occasionally beyond. Please note some events will take place during evenings and weekends.
The Events Assistant will also contribute to wider engagement initiatives, including both traditional and innovative outreach methods, such as digital engagement or film-based activities, supporting project outcomes and community participation.
Working as part of the HWE team, the Events Assistant will help ensure that events, projects, and activities are well-coordinated, inclusive, and delivered in line with the principles and standards outlined in the HWE Strategic Plan.
To work with HWE staff, and especially the Business Planning Team, to support the delivery of high-quality and well-organised HWE ongoing forums and events. This includes:
project planning, to ensure that the aims, objectives, and outcome plans are in place and that the intended activity is likely to achieve those outcomes; that suitable milestones and monitoring are in place; that budgets are realistic and represent best value; and that risks have been assessed.
project delivery, including working with and coordinating HWE ambassadors and staff, as well as external partners/stakeholders, suppliers and contractors, to ensure that HWE projects and events are delivered according to plan;
ensuring that project delivery is on time and on budget, and that risk mitigations are in place;
working with the HWE communications team to ensure that there is a PR and communications plan in place, and that it is implemented as appropriate;
ensuring that projects/events are evaluated appropriately, that outcomes are monitored, and that feedback is captured and provided to stakeholders.
Key accountabilities
Demonstrable experience of working on projects and/or events.
Experience working in a fast-paced environment, managing a potentially unpredictable workload.
Knowledge and experience of using IT systems.
Experience and knowledge of social media and its applications.
Experience of community outreach and engagement.
Ability to carry out events in evenings / weekends as required.
To conduct other tasks and duties as considered reasonable by the CEO.
This role involves a Level 3 Apprenticeship with Colchester Institute.
Registered Charity
21 - 50
We use your voice to improve health and care in Essex.
The client requests no contact from agencies or media sales.
