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Home-based
WC1N, London
£21,200 per annum
Permanent, Full-time
Job description

Working Pattern: Monday to Friday, flexibility will be considered

Proposed start date: January/February 2020

Location: Role will be predominantly home based, with occasional London and national travel.

About Beanstalk

Last year 1 in 4 children left primary school unable to read well. These children are at risk of the damaging long-term effects of poor literacy.

Coram Beanstalk is a dynamic and expanding national children’s charity that recruits, trains and supports volunteers to work in education settings with children aged 3 to 13 who have fallen behind with their reading or are at risk of doing so. Our trained reading helpers provide the consistent, dedicated support they need to improve their reading ability and confidence, therefore better enabling them to read, grow and thrive.

About the role

We are looking to recruit a Support Representative to join our national Support Services team in the London region.

Our Support Representatives provide both reactive and proactive support to Coram Beanstalk’s active volunteers and educational settings predominantly through telephone and email contact, with occasional face to face support and attendance at events.

They will work closely with Coram Beanstalk’s internal teams to ensure our volunteers have a smooth journey and positive experience with Coram Beanstalk. 

The ideal candidate

You will be committed to our belief that life is better when everyone can read well and express themselves with confidence.

We are looking for passionate self-starters with good organisational skills who are able to manage the tasks generated by supporting a large volunteer network within the educational environment.

You will have excellent interpersonal and communications skills, both verbally and written, able to operate with a good deal of autonomy and cope well under pressure. Ability to work remotely through the use of technology is essential, as well as effective use of our systems such as our CRM database.

You will be joining an existing, high quality team; you’ll be expected to work positively and in a supporting manner within this team as well as with colleagues across the organisation.

To apply, please click on the 'apply now' button to be redirected to the application form.

For more information about the main duties and responsibilities of this role please refer to the job description and person specification.

Closing Date: 9am, Monday 6th January 2020

Interview Date: Thursday 16th January 2020

All posts are subjected to an Enhanced Disclosure and Barring Service check and successful candidates will not be able to work unsupervised with children or young people until the completion of this process.

We ask that recruitment agencies do not contact us in relation to this position. We have chosen to recruit directly as this helps us to minimise our recruitment costs, ensuring that valuable funds aren't diverted from the children and young people we help.

Registered Charity Number 296454

Additional documents
Support Representative London Job Description (.pdf)
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More about Coram
About
Coram

Coram has been helping vulnerable children since 1739. Today, as we prepare for the 350th anniversary of the birth of our founder, Thomas Coram... Read more

Posted on: 05 December 2019
Closing date: 04 January 2020
Job ref: SRLN92513
Tags: Volunteer Management

The client requests no contact from agencies or media sales.

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