Job Title: National Domestic Abuse Helpline Adviser

Salary: £27,948

Location: Tower Hill, London

Contract Type: 3 xPermanent and 1 Fixed Term(Maternity Cover)

Refuge is the UK’s largest provider of specialist services and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.  For more information on our work, please visit our website.

Responsibilities

We are recruiting National Domestic Abuse Helpline Advisers to provide support and information to women experiencing domestic violence and other forms of violence against women and girls (VAWG), family and friends supporting them, and associated professionals, by providing, trauma-informed emotional support and practical help, led by the caller’s needs.

You will participate in answering helpline calls on a 24 hour rota system, assessing each call individually to ensure the highest standards of support. You will be involved in making referrals to women’s refuges and other agencies where appropriate, and complete reporting and evaluation data for the service.

Essential Skills or Experience

You will have an awareness of domestic violence issues, together with the ability to assess the needs of callers to the helpline. In addition you will possess excellent communication and interpersonal skills combined with a non-judgmental and confidential approach to supporting women. You will be well organised and have a demonstrable ability to use Microsoft Office. The ability to remain calm and resilient is essential, as is an up-to-date knowledge of housing, criminal, civil and welfare rights legislation relating to domestic violence.

Benefits

Refuge offers: a competitive salary with annual progression within points of the salary grade; 28 days annual leave increasing to 30 days; a pension scheme that includes a 6% employer contribution; as well as a comprehensive Employee Assistance Programme

Other information

Closing Date: 9:00am, 26 January 2022 

Interview Date: 8th and 9th February 2022

An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.

Refuge is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. This post however is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Special notes:

1. We will consider applications from candidates who are available to work 22.5 hours, 30 hours or 37.5 hours a week. Please note however, due to the rota pattern in place applicants must be prepared to work on a 24 hour rota across all days of the week, weekend, evenings and nights. Successful candidates will be expected to work atleast two night shifts per month. We are unable to agree to applicants only working certain hours and days of the week.

2. The helpline adviser role is currently home based. However with the easing of COVID-19 restrictions successful applicants will be expected to work from our head office at Tower Hill, London in the near future. 

Rape Crisis South London (RASASC) is an independent organisation based in Croydon, dedicated to providing specialist and confidential services to female survivors of sexual violence. We are a passionate and very busy women-only team, working in a centre of excellence which is committed to ending all forms of violence against women and girls.

Rape Crisis South London runs the national Rape Crisis Helpline. The helpline provides emotional support, information and signposting to female survivors of sexual violence aged 13+ and those supporting them. Rape Crisis South London are currently looking for a Helpline Manager to jointly manage the national Rape Crisis Helpline with a job share partner.

You will have joint overall responsibility for the provision of high quality support on the helpline during its advertised opening hours. You will provide management and support to the frontline support workers, shiftleaders and volunteers that staff the helpline. You will joint-lead on recruitment and training, case manage regular callers and be responsible for measuring, monitoring and developing the service.

You will have experience in managing and motivating staff/volunteers and providing emotional support on a helpline. You will have good knowledge and understanding of violence against women and girls and trauma informed practice. You will have excellent communication skills and strong administration skills. You will be committed to feminist and anti-racist principles.

We will provide clinical supervision, full training and line management, and the opportunity to develop your skillse

Deadline for applications: 10am on Tuesday the 1st of February.

Interviews: w/commencing the 7th of February.

This is a job-share role role (21 hours per week) with a salary bracket of £35 - £37,000 (pro rata) dependent on experience. Due to Covid-19, the role will start remotely from home until it is as safe as possible to return to working at our offices in Croydon.

Rape Crisis South London is committed to quality, equality and diversity and welcomes applications from all sections of the community. This post however is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

The Information and Support Advisor (community engagement) will help us grow our reach and better support people affected by migraine. We are looking for a dedicated and passionate individual to make a real difference to people affected by migraine.

The ideal candidate will be engaged and willing to learn. They will be an excellent communicator who is good at self-motivating and has experience in building meaningful relationships with a range of stakeholders.

Existing knowledge of community engagement and support services would be welcome. However, it’s more important to us that you have the passion and drive to grow in this role, make a real difference for people affected by migraine and develop your own skills and knowledge.

Jewish Care's Community Centres are at the heart of changing people's lives for the better. We aim to ensure that Jewish older people lead a meaningful life, have a sense of belonging and participate in their community through attending our Community Centres. The Dementia Centre Activities Assistant is a newly formed role that reports to the Centre Coordinator. The Dementia Centre Activities Assistant is responsible for front line delivery of day services to Jewish Care members, including running and supporting with activities such as chair based-exercise classes, discussion groups, card games and board games. This role may involve tasks within the persons care plan that includes personal care.

We can offer a minimum of 15 to 30 hours per week (2 days or 4 days), with an opportunity for potential overtime in other roles across the organisation .

You will be responsible for front line delivery of day services to Jewish Care members.

We are seeking 4 new Activities Assistants to join our team at our NOE Centre based at our Sandringham Campus in Stanmore on a full time basis.

You will be responsible for:

* Responsible for running and taking part in activities and programmes in a culturally specific Jewish Day service for older people, people living with dementia and at associated programming and events.
* Work together with programming teams to set up technology to support members taking part in activities at home - such as online social discussion groups and exercise classes.
* To be aware of current safeguarding guidance and to raise and report safeguarding concerns with the appropriate colleagues, to enhance the quality of life of older people.
* Carry out actions, such as personal care duties, as indicated in a person's care plan or associated documents. Take part in care plan meetings with colleagues, internal Social Work colleagues, relatives, and external agencies.
* Where appropriate and in partnership with the Senior OT (dementia lead), promote the Montessori approach to dementia care.
* To support minibus drivers with the collection of members on our mini buses from their home to the centre, ensuring their needs are met in line with our agreed standards for transport.
* Where appropriate, supporting members to coordinate and organise their transport arrangements to and from the centre to include assisting with booking and managing dial-a-ride, other community transport private hire and public transport.

What you will need:

* GCSE or Equivalent
* Experience socialising with or talking to older, disabled, or people living with dementia, in a personal or professional capacity
* Experience working with volunteers or volunteering
* Knowledge of the Jewish community, across all levels of observance, local parlance, and festivities
* Knowledge of general adult safeguarding best practice or a willingness to learn
* Ability to work empathetically and respectfully with people of all ages and abilities
* Good verbal communication skills and the ability to socialise and interact with people

For a full job description for this role please email [email protected]

In line with government guidance, we will be asking all candidates to confirm if they have been vaccinated against COVID-19

We are a team of many different backgrounds and cultures

Jewish Care is the leading health and social care charity serving the Jewish community in the UK. Though our clients are all of a similar religious tradition, our staff represent diverse cultures and faiths.

Why you'll love working with us
No matter how young or old you are, if you want to make a real difference in people's lives, we'll reward you for your hard work and dedication. On top of providing some of the most competitive pay rates in the care industry, we offer excellent benefits, including:

* 4% employer pension contribution

* Employee referral bonus scheme

* Excellent training opportunities

* Free meals

* Wellbeing & staff recognition initiatives

About us
Jewish Care is a communal organisation touching the lives of over 10,000 people every week. We aim to make a positive impact on the lives of Jewish people by enhancing wellbeing and inspiring them to stay connected to their community. We provide a variety of health and social care services to meet the community's physical, social and emotional needs, including older people, those with mental health needs, Holocaust survivors, people living with dementia and people with disabilities.

We employee 1,100 staff and 3,000 volunteers from multicultural backgrounds who work together to enrich vulnerable people's lives in a positive and caring way. Throughout the Covid-19 pandemic we are proud of how our staff have responded and the agility they have shown to ensure we continue to meet changing requirements.

Please be aware that this vacancy will close once a sufficient number of candidates have been identified.

Support Line Officer

We’re looking for highly motivated, resilient and customer focused individuals to fulfil the role of Support Line Officer.

Position: Support Line Officer

Location: Homebased, U.K Nationwide

Hours: 28 or 35 hours per week (various positions available) All roles to be worked over the full 7 hour days including weekend and bank holidays.

Salary: £25,000 per annum FTE (Pro rata for part time roles) (inner London weighting £3,299 per annum FTE (pro rata for part time roles) or outer London weighting £1,755 per annum FTE (pro rata for part time roles) may be applied in accordance to where you live) 

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 6 February 2022

Interview Date: Week commencing 14 February 2022

Due to the Covid-19 pandemic interviews may be held via video conferencing. Please let us know if this will present any challenges when you email your application

The Role

As part of the Customer Care and Support Line team, you will play an integral role in providing consistent, high quality information and support for people affected by stroke, both in the immediate aftermath of their stroke and long into their recovery journey.  You will also respond to enquiries from healthcare professionals and members of the public.

This role delivers both our Stroke Helpline and Stroke Association Connect products.

This is a challenging and fast paced, yet highly rewarding role, requiring a high degree of resilience, flexibility and attention to detail.

Due to the nature of the role you would be expected to work flexibly on a shift basis (with availability to work between 8am-6pm), including some Saturdays and Bank Holidays.

Key responsibilities will include:

• Providing information and support to people affected by stroke, professionals and the public, making both inbound and outbound contact in writing and over the phone.
• Ensuring the practical and emotional needs of beneficiaries are identified and addressed through a range of channels including telephone, letter, email and social media.
• Connecting new beneficiaries to our charity, helping them to self-manage by making them aware of the support available
• Working collaboratively with colleagues across the Customer Care and Support team to provide an outstanding and personalised customer experience
• Working with colleagues across the organisation to deliver value to our customers and to realise our corporate objectives

About You

As Support Line Officer you will have:

• Experience of working in a helpline/information provision setting or of working directly with people affected by stroke.
• Experience of providing high quality support and evidence-based information to others, verbally and in writing.
• Excellent listening skills and the ability to provide empathy and deal with calls who may be distressed or angry while remaining emotionally resilient.
• Access to a quiet and confidential space to work from.

Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.  Please also state the reference number and the amount of hours you are applying for CE83 28 hours per week or CE84 – 35 hours per week

To fulfil the requirements of the role you must abide and have the right to work in the U.K.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Support Line Advisor, Support Line Officer, Support Line Contact Centre Advisor, Helpline, Information and Advice, Advisor, Health Advisor, Customer Service Executive, Customer Service Advisor, Customer Service Assistant, Customer Service Operator, Customer Service Call Centre, Helpline Advisor, Call Centre Operative, Call Centre Worker, Contact Centre Advisor, Customer Service Contact Centre Advisor, Customer Service, Contact Centre, Call Centre, Telecare Centre Advisor.

Princess Alice Hospice

Head of In-Patient Unit

Salary: NHS Band 8a or 8b

Location: Esher, Surrey

37 hours per week, Monday to Friday (there may be some flexibility for the right candidate)

This is an exciting opportunity to join a respected organisation with an Outstanding CQC rating which delivers excellence in palliative care.

About you

We are looking for an exceptional senior clinical leader to become the new Head of In-Patient Unit. You will have excellent leadership skills with a strong clinical background, and ideally with experience of working in a ward setting. You will be passionate, and values driven with a natural intuition to provide true patient-centered care.

This role would suit individuals who have been working as a Senior Nurse, Modern Matron, Ward Manager, Clinical Lead Nurse/Clinical Nurse Manager, or a Nurse Specialist who looks to move into a single site role. Prior experience in palliative care is desirable but not essential.

About the role

You will ensure safe staffing is maintained with an effective workforce model in place. The role has key responsibilities in relation to governance across the unit and will work closely with colleagues in quality to ensure safe effective systems are in place to monitor and report on governance issues, including a focus on learning.

As Head of In-Patient Unit, you will be required demonstrate strong leadership abilities to proactively deliver the clinical services and wider organisational strategic objectives. You will also be responsible for the implementation of new service developments and initiatives. You will liaise closely with a range of both internal and external stakeholders.

This position offers the opportunity to build on and develop your expertise in a clinical and palliative care setting, in an organisation which is committed to continuous improvement, learning and development.

To apply

This is an urgent appointment, for further information please contact Will Worthington at Morgan Hunt Executive.

At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures. We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Training and Development Lead: Money Guidance Service

Full time position, fixed term contract until 31st December 2024

Salary: £28,420 – 32,480 per annum

Home or office based, UK, to be negotiated

Closing date for applications:  27th February 2022 (5pm)

Interviews will be held remotely via video conference in the week beginning 7th March 2022

GamCare is currently seeking an experienced Training and Development Lead for its new Money Guidance Service.

GamCare is the leading UK provider of information, advice, support and treatment for anyone concerned about their own or someone else’s gambling. Our expert services are confidential and non-judgemental.

GamCare Values

Collaborative – Achieving more together

Ambitious – Embracing future growth

Learning – Harnessing knowledge

Leading – Shaping the agenda

The Money Guidance Service is a GamCare initiative, funded for three years, to provide tailored guidance and advice on budgeting and other money matters for those impacted by problem gambling, via existing National Gambling Helpline and structured treatment interventions. As well as enhancing client support services, a key aim of the project will be to understand the needs of those experiencing financial harm, and develop and test new approaches, through a continuous learning approach.

The Training and Development Lead will: co-create, organise and run money guidance training for frontline staff; promote and deliver training about GamCare services to other relevant organisations; support evaluation and improvement of the Service’s training provision; contribute to the ongoing development of the Service; and promote the reputation of the Service through stakeholder liaison.

To apply, please go onto the GamCare website and complete an application form and Equal Opportunities Monitoring Survey.

If you would like acknowledgement that your application has been received, please ensure the application is attached to the email and use the following subject line:

Job application: Training and Development Lead: Money Guidance Service

During the coronavirus period, temporary home working will be taking place. You will need to ensure that you have a confidential space within your home to work from, a home working risk assessment will be carried out by your line manager.

The successful applicant must be prepared to live and work in the UK

With this role, if home based, there will be a requirement to attend the head office in London periodically for colleague and team liaison.

GamCare is committed to processing your personal data fairly, lawfully and transparently in line with GDPR. For further information on GamCare’s recruitment privacy notice please refer to our website.

For further information, please contact Julia Fazackerley, Head of Development at. Application forms forwarded to this email will not be accepted.

Please note we do not accept CVs.

Citizens Advice values diversity, promotes, equality and challenges discrimination.  We value applications from people of all backgrounds.  We are an equal opportunities employer.

The Citizens Advice service in Esher is seeking an experienced money advice worker to work alongside its Advice Session Supervisor team, focusing on its debt advice work and developing its team of volunteer specialist debt advisers. 

This new role will take responsibility for the day-to-day supervision of all client debt work in our office, supporting debt team members to perform within a quality-based advice framework.  It will also involve direct casework and provide some cover for supervision of general advice sessions.

To be successful in this role you will have experience of providing free, impartial and confidential advice, tailored to the individual’s circumstances.  You will have a sound understanding of debt management options (including bankruptcy, insolvency, Debt Relief Orders), be able to maintain the technical supervisory standards required and have a willingness to drive continuous improvement in debt team processes.

You will thrive in a pressured environment and have excellent client-facing and people management skills, together with the ability to manage your own caseload.  You will have a professional and supportive manner and be able to work as part of a diverse, largely volunteer team.

At a time when we’re experiencing a large increase in demand for debt advice, this is a great opportunity to make a real and positive difference to many people’s lives.

To apply, please visit our website via the Apply button to download the job pack and application form

Closing date: Midnight Friday 28th January 2022

We reserve the right to close this vacancy early, so please submit your application as soon as possible.

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills, and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work. 

About the role

We are recruiting for a shop supervisor to join our brand-new shop in Hammersmith, London. This is a fantastic opportunity to make a difference and deliver positive social impact in the local community while also raising money to fund Crisis’ work ending homelessness. 

As shop supervisor, you will support the shop manager and assistant shop manager to deliver an outstanding customer experience. You will play a key role in delivering customer service and supporting volunteers, as well maintaining the look and feel of the shop and processing stock. You will work towards ambitious sales and training targets, maximising the impact on our mission to end homelessness.

This is a unique retail opportunity where you will also be involved in delivering on the job training for Crisis members, supporting them to gain the skills and confidence needed in the workplace. You will work collaboratively with your team and will have opportunities to build your own skills and career progression through training and development.

We are also building a talent pool for upcoming new shops opening in London throughout 2022. Please indicate on your application if you would like to be considered for future roles. 

About you 

To be successful in this role you will have significant retail or customer service experience alongside a genuine interest in charity retail. You will be seeking a challenge that stands out from other retail roles, and will be looking to build a career in this sector.  You will be committed to Crisis’s values and mission to end homelessness. 

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.

You may have experience in: shop supervisor, store supervisor, sales assistant, team leader, sales assistant, retail assistant, shop assistant, customer service, charity shop, charity retail. 

Working at Crisis

As a member of the team, you will have access to a wide range of employee benefits including:

· Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy

· Mandatory pension scheme, with an employer contribution of 8.5%

· 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.

Closing date: Sunday 23 Jan 2022 (at 23:59)

Interviews will be held in w/c 31 Jan 2022 

Accessibility

We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Recruitment team, contact details can be found on our website.

         

Project Manager - Money Guidance Service

Full time position, fixed term contract until 31st December 2024

Salary: £35,525 - £42,630 per year dependant on experience

Home or office based, UK, to be negotiated

Closing date for applications:  13th February 2022 at 5pm

Interviews will be held remotely via video conference in the week beginning 21st February 2022

GamCare is currently seeking an experienced Project Manager to set up and run its new Money Guidance Service.

GamCare is the leading UK provider of information, advice, support and treatment for anyone concerned about their own or someone else’s gambling. Our expert services are confidential and non-judgemental.

GamCare Values

Collaborative – Achieving more together

Ambitious – Embracing future growth

Learning – Harnessing knowledge

Leading – Shaping the agenda

The Money Guidance Service is a GamCare initiative, funded for three years, to provide tailored guidance and advice on budgeting and other money matters for those impacted by problem gambling, via existing National Gambling Helpline and structured treatment interventions. As well as enhancing client support services, a key aim of the project will be to understand the needs of those experiencing financial harm, and develop and test new approaches, through a continuous learning approach.

The Project Manager will: oversee service design and developments; foster a collaborative working relationship with GamCare’s Helpline, Treatment, and Programmes Teams; enable collaborative thought leadership and developments on the issue of gambling and financial harm (working with relevant stakeholders); work with an external evaluator to monitor effectiveness of the project; line manage the project team; and lead the future of the project. 

To apply, please go onto the GamCare website and complete an application form and Equal Opportunities Monitoring Survey.

If you would like acknowledgement that your application has been received, please ensure the application is attached to the email and use the following subject line:

Job application: Project Manager: Money Guidance Service

During the coronavirus period, temporary home working will be taking place. You will need to ensure that you have a confidential space within your home to work from, a home working risk assessment will be carried out by your line manager.

The successful applicant must be prepared to live and work in the UK.

With this role, if home based, there will be a requirement to attend the head office in London periodically for colleague and team liaison.

GamCare is committed to processing your personal data fairly, lawfully and transparently in line with GDPR. For further information on GamCare’s recruitment privacy notice please refer to our website.

For further information, please contact Julia Fazackerley, Head of Development at Application forms forwarded to this email will not be accepted.

Please note we do not accept CVs.

We are looking for a Crisis Cafe Coordinator to join our Nightlight team.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Empathy, Respect, Integrity and Excellence and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you.

NightLight Crisis Café Coodinator
Responsible to: Nightlight Team Leader
Responsible for: To be a key member of staff delivering the Nightlight Mental Health Crisis Service, taking part in rota covering 7 days per week ensuring the delivery and development of quality crisis support services and instilling Hertfordshire Mind Network’s values throughout the provision. Overseeing the day to day operation of the crisis café and supervising other staff (crisis support workers).
Based: Watford/Borehamwood (expectation to travel whenever necessary with mileage paid when not working at home base)
Working hours: 37.5 hours a week over a 7 day period (Split over a 7 day working rota working 17:30 – 01:30). Part time hours may be considered.
Rate of pay: £23,000 - £24,200, pro rata

Our Nightlight Service is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.

We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis centres, crisis cafes and a weekend Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.

"I started with Nightlight at the very beginning as a crisis support worker 6 and a half years ago, answering the first call to the service. During this time, I have had the opportunity to grow and develop, moving into my current leadership position. Over the years it has been a pleasure to support so many people and help them to a better place in their lives. I have been really lucky to be surrounded by wonderful colleagues, who through any challenge are always there with reassuring words, a chance to debrief and the offer of a cup of tea."

Closing date: Friday 4th February 2022 by 5pm
Interview date: Interviews to be held week commencing 14th February 2022 via Microsoft Teams.

To Apply and for more information:

If you would like to find out more about this position and to apply, please click the button to be directed to our website.

No agencies please.

Women and Girls Network (WGN) is looking for two experienced and dynamic Hub Caseworkers to join our highly successful Advice Service.

As a Hub Caseworker you will provide one-off and short term emotional, practical and advocacy support for self-identifying women, girls and non-binary people who have experienced any form of Violence Against Women and Girls (VAWG). You will be providing advice, information and support over the phone and via our web-chat and linking survivors with support that is right for them. You will also provide consultation and advice to professionals who are working with cases involving VAWG.

The Advice team work from a woman-centred, trauma informed and survivor led integrated approach, ensuring individualised support that is rooted in empowerment and best practice. The work is delivered through a commitment to an anti-oppressive, feminist framework that strives to address additional barriers and meet the diverse range of survivors needs, understanding the specific support needs of each survivor. We are passionate about social justice and being part of dismantling systems and structures which oppress survivors. These posts play a key part in helping us identify current issues affecting survivors in London and opportunities for change.

The ideal candidates will be experienced in providing support, have an excellent insight into the needs of survivors of VAWG and be innovative. This is a unique opportunity to join one of the leading specialist VAWG organisations within the women sector, and play a pivotal role in the development and delivery of a service which improves responses, access and support to survivors in London. If you have the required skills then we would love to hear from you.

This role will initially predominately involve remote working, evolving to involve regular office based working (in Shepherds Bush, as well as travel across London) as determined by service requirements and as circumstances allow).

We welcome and encourage applications from women of all backgrounds. We particularly welcome applications from Black, Asian, Minority and Ethnic communities.

We provide clinical supervision, access to an on-going CPD programme and the opportunity to work in a leading multi-cultural feminist organisation. WGN’s employee benefits include: 3% pension contribution, enhanced leave entitlement and an Employee Assistance Programme.

Closing date: 9am on Monday 24th January 2022.

Interviews will be held in the week commencing 31st January 2022.

These posts are subject to satisfactory reference and DBS checks.

WGN is an equal opportunities employer. The above posts are exempt under the Equality Act 2010, Schedule 9, Part 1.

Dementia Support Worker

Contract Type: Permanent
Location: London
Salary: £15,127.00 – £16,048.00 actual per annum (depending on skills and experience) + London allowance of £2,674
Working Hours: 26 per week

Closing Date: 25 January 2022
Interview Date: To be confirmed (interviews will be conducted through Zoom or Teams)

Our client is a leading charity. They provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

About you

They are seeking a Dementia Support Worker to work within their experienced and expert Hounslow team. We particularly welcome applications from people who are representative of the communities they serve in the borough.

This is an engaging and rewarding opportunity, providing support and information to people with dementia and their carers. They help people to maintain independence, improve their sense of well-being and put people in more control of their own lives. They promote a person-centred service so that their support is unique to each individual, based upon their own aspirations and needs.

You will have;

- Determination to support people to maintain their independence, improve their sense of well-being and put them in more control of their lives
- Compassionate understanding of the needs of people affected by dementia
- Ability to work inclusively with people affected by dementia, along with an understanding of the need for client confidentially.
- Clear communication skills, adapting your approach to ensure understanding at all levels. Language skills would be an advantage.
- Networking and influencing skills with the ability to manage several tasks at once and keep yourself motivated to perform under pressure.
- Good IT skills and experience working with data systems.

About the role

This is a great opportunity to provide personalised support and information to people diagnosed with dementia and their carers, helping them to maintain their independence.

You will;

- Support people to access vital services
- Improve people’s sense of well-being and control of their lives.
- Assist with the identification of needs, providing information and access to relevant services.
- Promote our service and build relationships with a range of health and social care professionals.
- Visit clients in their own homes, so able to travel independently across the borough.

Their employees work hard every day to make a true difference in people's lives. They are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. They also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with them.

You may have experience of the following: Support Worker, Dementia Adviser, Care Assistant, Dementia Advisor, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Mental Health, Dementia, NFP, Not for Profit, Charity, etc.

Ref: 105 841

Women and Girls Network (WGN) is looking for an experienced and dynamic Caseworker to join our highly successful Advice Service.

As a Caseworker you will work alongside self-identifying women, girls and non-binary people who have experienced any form of Violence Against Women and Girls (VAWG), providing medium and long-term practical, emotional and advocacy support. You will amplify survivors’ voices and create a non-judgemental and validating space where survivors are free to be their authentic selves, safely explore their rights, options and impact of their experiences, and make informed choices about their future. You will manage a caseload, as well as provide one off advice for survivors and professionals requiring immediate support.

The Advice Service provides a trauma-informed, intersectional, woman-centred, rights and strengths based advocacy and advice that supports survivors on their unique journey of healing and growth. The work is delivered through a commitment to an anti-oppressive, feminist framework that strives to address additional barriers and meet the diverse range of survivors needs, understanding the specific support needs of each survivor. We are passionate about social justice and being part of dismantling systems and structures which oppress survivors, and Advice Caseworkers play a key role in identifying current issues affecting survivors in London and opportunities for change.

The ideal candidate will be experienced in providing advocacy support, have an excellent insight into the needs of survivors of VAWG and be innovative. This is a unique opportunity for an exceptional practitioner to join one of the leading specialist organisation within the women sector, and play a pivotal role in the development and delivery of a service which improves responses, access and support for survivors of VAWG in London. If you have the required skills and are passionate about supporting survivors we would love to hear from you.

This role will initially predominately involve remote working, evolving to involve regular office based working (in Shepherds Bush, as well as travel across London) as determined by service requirements and as circumstances allow).

We welcome and encourage applications from women of all backgrounds. We particularly welcome applications from Black, Asian, Minority and Ethnic communities.

We provide clinical supervision, access to an on-going CPD programme and the opportunity to work in a leading multi-cultural feminist organisation. WGN’s employee benefits include: 3% pension contribution, enhanced leave entitlement and an Employee Assistance Programme.

Closing date: 9am on Monday 24th January 2022.

Interviews will be held in the week commencing 31st January 2022.

This post is subject to satisfactory reference and DBS Checks.

WGN is an equal opportunities employer. The above post is exempt under the Equality Act 2010, Schedule 9 Part 1.