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The Society of Authors (SoA) is the UK's largest trade union for all types of writers, illustrators and literary translators. We’ve been advising authors and speaking out for the profession since 1884.
We’re currently looking to welcome an Office Manager to our team.
The role
The Office Manager ensures all building facilities run smoothly on a day-to-day basis. They are responsible for the efficient daily operations of our offices and the building and that these are cost-efficient, environmentally conscious and proportionate for a small, not-for-profit organisation.
The Office Manager is an integral part of the Operations Team playing an important role in ensuring the smooth running and welcoming atmosphere of our offices, directly supporting both internal teams and tenants.
This is multifaceted role. The successful candidate will need to be able to think on their feet, have good time management skills and enjoy wearing more than one hat.
Key responsibilities
Front of House / Event Management:
· Welcoming all visitors to the SoA building at Bedford Row.
· Managing the post/packages into and out of the building.
· Responsible for managing the Front of House/Operations Assistant and Groups Administrator, including day to day supervision, absence management and ongoing development.
· Responsible for managing the Events Space bookings calendar.
· Managing all events for tenants and external hire from inception to completion including catering as agreed with the client, cleaning team and room set-up of the Events Space.
· Working with the SoA Events Team for internal and member events ensuring that the logistics for room set up and cleaning are in place.
· Acts as a central point of contact for all staff for various Ops/logistics issues.
Facilities Management:
· Maintain compliance with all relevant health and safety legislation and best practise, including fire safety, COSHH, RIDDOR and DSE assessments.
· Ensure all checks, risk assessments and remedial actions are implemented in a timely manner.
· Providing health and safety training to all new joiners.
· Ensure the office maintenance plan is kept up to date and all regular maintenance/services are booked and any identified issues are resolved.
· Organise the maintenance and PAT testing of all electrical equipment.
· Fire Warden/First Aider for the ground floor (training will be arranged if required).
· Proactively ensuring the office facilities remain safe, clean, fully-equipped and operational.
· Point of contact for all staff and tenants in relation to office and building issues and queries.
· Responsible for managing office contracts, negotiating the renewal of existing and new contracts.
· Obtaining quotes for any maintenance/repairs works required and carrying out due diligence checks on all new contractors.
- To have a key role in the organisation’s sustainability policy ensuring the purchase of all office provisions considers cost and any environmental and ethical impacts.
IT Coordination:
· Liaise with external IT support providers as necessary ensuring SLAs are adhered met and effectively resolve IT issues.
· Maintain a laptop register and prepare and maintain an annual rolling plan for renewal of old equipment.
· To oversee the migration of SharePoint data to the new CRM system in 2026.
· To be involved in any IT projects that need to integrate with our office systems (O365, SharePoint and One Drive).
· To be responsible for IT support for the office laptops and office systems (windows, O365, One Drive and SharePoint) ensuring that there is a maintenance contract in place and this is reviewed on a regular basis.
You will be required to undertake any other reasonable duties to support business requirements as requested.
Essential skills and experience
- Proven experience in operations or office management
- Strong organisational skills
- Excellent written, verbal and interpersonal communications skills
- IT Literacy including Microsoft 365, One Drive and SharePoint
- Experience of organising events
- Knowledge of health and safety legislation
- Knowledge of data protection legislation
- Ability to work in a team and independently
Desirable skills and experience
- First aid qualification
- Fire Marshall training
- Experience of the not for profit or charity sector
- Experience of the publishing industry
Equity, Diversity and Inclusion
Equity, diversity, and inclusion are at the core of our values - we endeavour to tackle structural discrimination and prejudice wherever we see it. Part of this commitment means we are looking to increase the diversity in our organisation at all levels. We strongly encourage applications from a broad range of social, cultural, educational and underrepresented backgrounds.
Financial assistance
The Book Trade Charity offers financial help to applicants (particularly those under the age of 30) looking for jobs in the book trade, including help with interview costs, affordable housing and accommodation. Find out more
What we offer
As a progressive and ethical not-for-profit organisation, we offer a range of benefits to support your physical, mental and financial wellbeing. We’re a London Living Wage and Disability Confident – Committed. Benefits include:
· Competitive salary
· Cycle to work scheme
· Death in service benefit
· Employee assistance programme
· Flexible hybrid working practices
· Family-friendly, disability-confident inclusive culture
· Generous annual leave, including bank holidays
· Salary exchange pension scheme
· Interest-free annual travel card loan
· Office closure over Christmas*
· Private healthcare
* Colleagues can work over the Christmas period, although the building is closed. For those who wish to take additional time off, this will be deducted from your annual leave allowance.
As an employer, we nurture a working environment in which staff can grow and develop and there may be opportunities to take on increased responsibility as experiences grows. We recognise the value of flexibility in the way we work with a positive culture of hybrid working practices. We welcome questions and conversations at interview stage about how flexible working could work for you.
To apply, please send your CV, and a personal statement which demonstrates how your skills and experience will meet our requirements (max. 2 x A4 pages)
Empowering authors since 1884. We have been advising individuals and speaking out for the profession for more than a century.
The client requests no contact from agencies or media sales.
The Booker Prizes have a unique place in the literary sphere, enjoying an enviable reputation as a cultural institution that is highly respected, much loved and hotly debated throughout the world. Over the past 50 years, more than 600 extraordinary books have been brought to the attention of the public, influencing reading tastes and transforming culture in Britain and beyond, along with the careers of hundreds of writers from around the globe.
The Booker Prize Foundation is a registered charity, established in 2002, which is responsible for awarding the Booker Prize and the International Booker Prize. It exists to inspire more people to read – and write – the world’s best fiction. In adding a year-round, far-reaching digital portfolio, the Booker Prizes are now the globally recognised home of great writing.
Other aspects of the Foundation’s work include the funding of Braille and audio editions of Booker Prizes books through the RNIB, Books Unlocked, a long-standing reading initiative in prisons, and the UEA Booker Prize Foundation Scholarship, awarded annually to a candidate for the Creative Writing MA at the University of East Anglia. Many past scholars have since met with acclaim as published authors.
We welcome and encourage applications from candidates who are under-represented in the creative industries.
The role
Working to the COO, the Finance & CRM Manager is responsible for managing the day-to-day finance function and overseeing the operation, data quality, and user support of the organisation’s new CRM system. The role encompasses financial processes, CRM data and reporting, governance, and wider organisational activity.
Key Responsibilities
Financial Administration
• Manage finance operations: ledgers, payment runs, reconciliations, VAT and Gift Aid where applicable.
• Work with the external payroll bureau to prepare monthly payroll.
• Liaise with HSBC regarding direct debit set-up and management.
• Run and validate financial reports and prepare monthly management accounts.
• Provide support in updating Companies House and Charity Commission records.
• Liaise with Somerset House regarding office administration.
• Support the external audit with reports, schedules and response to queries
CRM and Systems Management & User Support
• Manage daily CRM operations and provide support for reporting on contacts, organisations, events, fundraising, and prize submissions.
• Carry out system admin including user access, fields, workflows, and reports.
• Perform regular data quality checks and cleansing.
• Act as first-line CRM support for staff including onboarding new users.
• Manage access permissions.
• Liaise with CRM supplier, logging and tracking support tickets.
• Communicate system updates internally
• Support CRM-related compliance and data protection.
• Create simple CRM process documentation.
• Support CRM use for planning and delivering events.
• Oversee CRM workflows for prize submissions including tracking and outcomes.
• Ensure secure and GDPR compliant event and submission data.
• Maintain Breathe HR including onboarding and staff record updates.
• Liaise with external IT support to resolve basic queries.
Person Specification
Essential
• Part qualified accountant or qualified by experience.
• Understanding of administrative and finance processes.
• Experience using a CRM system.
• Strong data management skills and attention to detail.
• Ability to manage external supplier relationships.
Desirable
• Experience in the charity sector.
• Experience with IT or HR systems such as Breathe HR.
• Experience providing user support and administering a CRM.
• Knowledge of data protection and GDPR.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Director of Healthcare Operations & Income
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Director of Healthcare Operations & Income
Hybrid
Full Time/Permanent
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,300 employees and over 28,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services including our Ambulance Operations and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them such as SJA Volunteers, and our Young Responders programmes. There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers. And now with a new strategy and after a review of our current structures were recruiting to a new National Head of Ambulance Operations to help take our delivery to the next level and build our services.
Job Summary
In a newly refreshed role, were looking for an outstanding individual, someone that will bring robust experience in aligned fields, is used to working in a challenging but rewarding environment, enjoys leadership and is genuinely driven by the cause of St John.
We have huge ambition at St John to increase our income, reach and impact and as lead Director, you will hold overall responsibility and accountability for the Healthcare Operations Directorate encompassing Event Healthcare, Ambulance Operations and Community Healthcare delivery. You will drive the commercial ambition of your portfolio, shaping strategy, setting direction, and delivering against stretching targets. You’ll work closely with volunteer leaders across the organisation, forging strong partnerships that strengthen our impact and help us build new community centred healthcare provision.
You will take the lead on our engagement with the Care Quality Commission (CQC) and key external partners, regulators, stakeholders and commissioners, including Event Customers, ICBs, Trusts and the wider NHS. Central to the role is championing innovative, high quality, patient centred services that are reliable, financially viable, effective and continuously improving. You will provide visible, motivational leadership across your directorate, embedding our HEART values and positioning our services as an employer of choice beyond the NHS. Alongside fellow leaders, you will share collective responsibility for delivering the charity’s strategic objectives, while confidently managing a significant P&L of approximately £20m+.
About You
You will be degree‑educated (with a relevant master’s desirable), ideally hold a clinical qualification such as Registered Paramedic. You’ll bring substantial senior leadership experience in large, complex organisations, with a strong track record in delivering ambulance or health service strategies, leading in CQC‑regulated environments, and managing a commercial operation of £20m+ with full P&L accountability. You’ll have experience shaping effective policies and processes, leading large staff and volunteer teams, and delivering complex change programmes. Exceptional interpersonal, influencing and people‑centred leadership skills, underpinned by emotional intelligence and collaboration, are essential.
About the Role
- To lead and hold overall responsibility and accountability for our major services including Event Healthcare, Ambulance Operations and Community Healthcare delivery.
- To hold overall accountability for a significant P&L and ensure adherence to plan
- To ensure that our services are patient focused, responsive, safe, effective, well led, and sustainable, and hold overall accountability for CQC leadership and the highest standards of delivery.
- To role model, empower and enable your people. To champion and exemplify compassionate, ethical and accountable leadership and St John HEART values.
- Inspire excellence, compassion and commitment in your leadership team
- In collaboration with key colleagues, lead on the development of effective business and commercial development and marketing strategies that drive revenue surplus, enhance market share, and strengthen brand value.
- Establish and drive continuous improvement of KPIs and dashboards to measure and drive effectiveness across the various teams, including Events and Ambulance Operations, and the business and to ensure we meet compliance of all Healthcare Operations contracts, continually measuring and acting on customer/stakeholder feedback
- Cultivate relationships with external stakeholders, partners and customers (including key Event customers, Association of Ambulance Chief Executives (AACE), ICB’s, and NHS England), ensuring the Charity is well positioned to capitalise on potential business and funding opportunities
Please see the job description for more detail (this can be viewed on our website or once you click apply)
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
'St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
The Volunteer Pogramme Manager will be responsible for the programming, planning, organisation, administration and delivery of HOME’s Volunteer Programme, which aims to:
• Provide a diverse range of people with the opportunity to develop skills and improve their wellbeing within the unique environment of a creative contemporary arts centre
• Develop employability and emotional intelligence skills
• Contribute to developing future talent within the cultural sector
• Diversify HOME’s workforce
Main Duties
• Collaborate with staff across the organisation to champion, programme, plan, organise and deliver HOME’s Volunteer Programme.
• Recruit, monitor, rota and support volunteers. Organise inductions and training for all volunteers. Ensuring they are appropriately trained and matched to roles and that volunteers with additional needs are supported.
• Oversee communications to all volunteers ensuring they have all information needed to succeed in their role, including sending a weekly newsletter and providing role briefing information.
• Work closely with Engagement team members to ensure that opportunities are targeted towards participants, partners and groups we are working with where appropriate.
• Work with the Customer Service Team to ensure appropriate staff are trained and/ or supported to enable them to support and develop volunteers.
• Ensure appropriate staff are kept aware of best practice in relation to volunteering and of any changes in legislation that relate to this strand.
• Develop pathways for the personal development of volunteers we work with at HOME, supporting them in their endeavors beyond our programmes.
• Develop strategic partnerships and relationships to ensure HOME’s programme and associated opportunities reach out across the city and into the other 9 boroughs of Greater Manchester.
• Work with Communications staff to ensure suitable publicity and other promotional material is produced and distributed to promote the Volunteer Programme.
• Manage and control the Volunteer Programme budget in liaison with the Director of Audiences, and to assist in raising additional financial support when necessary.
• Maintain monitoring as well as record keeping systems to evaluate work and prepare material for the written reports for HOME's Board and funders.
• Represent HOME at relevant conferences and events and be an advocate for this programme of work internally, locally, regionally and nationally.
• Ensuring that all individuals who are legally required to undertake a DBS check are vetted before beginning relevant activity.
• Work collaboratively and supportively as a member of HOME, playing a key role in developing and delivering an integrated, inclusive, vibrant and creative programme of work.
• Ensure that all quarterly and annual reporting is completed on time and in full.
Additional duties
• Perform all tasks in line with HOME's commitment to providing the widest employee access.
• Take part in working groups & training sessions as required.
• Be an advocate and ambassador for HOME.
• Uphold and follow values and GMAC policies, particularly those around diversity, environmental sustainability, access, safeguarding, H&S & GDPR.
• Keep up to date with financial, administrative and operational best practice.
• Undertake any additional duties within the scope of the role as requested by the Director of the department or CEO.
• Work evenings and weekends if required.
• Undertake national and international travel if required.
This is not an exhaustive list of duties and HOME’s management may, at any time, allocate other duties which are of a similar nature or level.
The client requests no contact from agencies or media sales.
Are you a highly organised, proactive leader with proven management experience and a passion for delivering exceptional visitor experiences? Guildford Cathedral is seeking a dynamic Head of Commercial Enterprise to oversee our Visitor Experience and Events Team. In this pivotal role, you will drive excellence across our Café Restaurant franchise and Cathedral Shop, ensuring outstanding service for all events clients and visitors.
Background
Guildford Cathedral is a sacred space and a community of people who engage with God and the wider world for the common good. We do this by being a warm-hearted community open to God, to all, to growth and to transformation. Over 100,000 visitors come to the Cathedral each year and our Cathedral ‘community’ comprises thousands who feel close the Cathedral because of historical connection, the purchase of a brick in the 1950s, their membership of the worshipping congregations or staff and volunteers.
Reporting to:Chief Operating Officer.
Accountable to:The Chapter of Guildford Cathedral and the Guildford Cathedral Enterprises Management Board.
Hours and salary:Full time – 35 hours per week (flexibility is essential for this role and the hours worked are governed by the pattern of the events programme). The salary for the post is £45,400.
What You'll Do:
Lead the Enterprise team to provide an outstanding level of service to events clients, visitors, including the families programme, and deliver excellence in the Café Restaurant franchise and the Shop. You will work enthusiastically as part of the Cathedral’s team of staff and volunteers to help deliver our vision.
Some of the Key Responsibilities of the role:
-
Events
- To direct the events team in organising the extensive events programme, maximise the spare capacity of the Cathedral building and the adjacent grounds, thereby generating income as required by the Cathedral budget.
- To be responsible for the execution of events, delegating to the Events Team and/or other Staff members as appropriate.
- To be on duty as part of the team rota delivering events.
Café Restaurant
- To ensure that the franchise delivers the requisite performance, in terms of quality and financial benefit to the Cathedral, as required by the contract between Guildford Cathedral Enterprises and the franchisee.
Management
- To be the line manager for the Enterprise team members, including Events Officer, Events Assistant, Shop Manager & Shop Assistant, Visitor Engagement Officer, and the Families Engagement Officer.
- To be the Cathedral point of contact for management issues related to the employees of the Café Restaurant franchisee.
- To attend Diary Management and Head of Department Meetings.
- To ensure all marketing and relevant information reaches the marketing team in a timely manner.
Shop
- To direct the Shop team to provide value for money in the Shop, delivering an excellent level of service to the community and a level of income required by the Cathedral budget.
Visitor Engagement & Families Programme
- To direct the Visitor Engagement Officer and Family Engagement Officer to deliver the wide programme of tours, concerts, and Family engagement days, broadening our visitor numbers and demographic and managing the outreach activities actively and effectively.
We are looking for a Head of Commercial Enterprise who will has:
- Significant management and leadership experience.
- Excellent customer service skills.
- Excellent financial, numerical, and administrative skills.
- The ability to work within tight deadlines, highly organised with excellent time management skills.
- Excellent written and oral communication skills.
- Confidence and is self-starter, diplomatic and helpful.
- Flexibility and is a responsive team player.
- Evidence of strong IT skills.
- Experience of working in a unique venue or similar environment.
- 3 years operational experience of running events.
The client requests no contact from agencies or media sales.
Terms and Conditions:
Working hours: 28 hours
- Support Women in Prison to influence policy makers to reduce the unnecessary criminalisation of women and improving the rights of women in the criminal justice system
- Ensuring women with Lived Experience are at the heart Women in Prison’s policy and public affairs work
- Political analysis and monitoring
- Supporting the wider work of the Policy and Public Affairs Team
We are happy to invest in developing the right person, so you are welcome to apply even if your professional experience does not fully meet the job description or person specification.
- Is restricted to women only as a genuine occupational requirement
- Requires the right to work in the UK
- Is subject to a basic DBS check
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working as part of the Casework Team, the Triage caseworker will be the first point of contact for
beneficiaries seeking support: following the triage process to establish the initial needs; moving
forward the requests; and following up once the casework process has been completed.
This role will involve assessing the needs of the children and family to provide recommendations for
appropriate assistance, including financial assistance for welfare needs, advice, and support to
families in the management of finances, and assessment of child specific needs
Key Tasks and Responsibilities
Caseworkers provide support and advice to eligible individuals in line with the policies of the
Naval Children’s Charity. They work closely with other organisations to ensure that children and
families receive appropriate and prompt support.
The role of caseworker is to assess the needs of the children and family and provide
recommendations for appropriate assistance to the Senior Caseworkers and Senior Leadership
Team. This includes financial assistance for welfare needs, advice and support to families in the
management of personal affairs and finances, and assessment of child specific needs.
Caseworkers should be empathetic and non-judgmental.
Caseworkers will receive induction training both in house and externally to include use of the
bespoke CMS (Casework Management System) used by the Armed Forces Charity Sector. The
role is subject to DBS checking. It may require some home visits and travel around the UK.
Triage:
- To act as the first point of contact to the Casework team for beneficiaries, providing a calm, supportive and professional welcome
- To complete an initial assessment of need by triaging telephone calls, emails and applications received through Mosaic, Lightning Reach and other referral routes.
- Contact families who submit an enquiry through the Charity website or via email
- To use active listening and empathetic communication to build trust and ensure beneficiaries feel heard
- Accurately record beneficiary information in the CRM system, ensuring timely, detailed, and confidential case notes
- Identify urgent or emergency requests for support and escalate to a Senior Caseworker for prioritising
- Provide clear information about available support, signposting, or referrals
- Follow up with beneficiaries once casework has been completed to ascertain impact and any unmet need
- Process day to day invoices and pass to the Senior Leadership Team for payment
- Maintain up-to-date understanding and awareness of the Royal Navy
- Uphold organisational values at all times, conducting work with integrity, professionalism, and compassion.
- Deal with enquiries and correspondence from beneficiaries
- Investigate applications for grants and, following assessment, produce recommendations for the Senior Caseworkers, Senior Leadership Team and Grants Committee
- Liaise with external caseworkers from SSAFA, RN FPS and other organisations to ensure comprehensive casework is carried out on all beneficiaries
- Establish a relationship of trust with beneficiaries.
- Offer advice and guidance including relationship, bereavement, family counselling and sign posting where appropriate both by telephone and in person when appropriate to statutory/external organisations and Armed Forces charities
- Investigate beneficiary entitlement to statutory funds, advise of other possible sources of charitable funding and, with the beneficiaries’ consent, refer to other charities to almonise with them to provide a package of care for the beneficiary
- Seek opportunities to encourage other organisations to work proactively with beneficiaries
- Ensure confidential handling of all information concerning beneficiaries in accordance with the Naval Children’s Charity’s confidentiality and data protection policies
- Keep thorough, confidential and systematic records of all matters concerning enquiries, applications, and grant awards in accordance with the Naval Children’s Charity’s data protection policies
- Keep abreast of developments in your allocated lead area on legislation, childcare issues and the benefits system and have an awareness of the MoD allowance system
- Regularly update personal training and skills
- Such other relevant duties as may be assigned from time to time
Person specification
Essential
- Understanding of military life and the impact on serving personnel, veterans and their families
- Be able to demonstrate empathy, emotional intelligence, and non judgmental communication
- Evidenced knowledge and experience of charitable and financial support to beneficiary groups
- Strong communication, organisational and record keeping skills
Desirable
- Confident using IT including Microsoft Office; knowledge of grants or other CRM
- Experience of recording information into a CRM (training will be provided)
- Familiarity with the Royal Navy and the Service charity sector
- Evidence of working effectively in co-operation with other charities and organisations.
Personal qualities
- Adherence to NCC’s values
- Integrity, honesty and professionalism at all times
- Able to treat all people with respect and dignity
- Willing to take responsibility for actions and remain accountable
- A team player
The tasks listed in this job description are not designed to be exhaustive and may vary from time
to time according to the needs of the Charity. This document will be reviewed in consultation
with the post holder as the role and services provided by the organisation develop.
The Naval Children’s Charity is committed to safeguarding and promoting the welfare of
children, young people and vulnerable adults and expects all staff and associated professionals
to share this commitment.
We are committed to finding the best fit for our team and creating a fair, objective recruitment
process. Therefore, as part of our selection process, shortlisted candidates will be asked to
complete the following assessments provided by Thomas International:
- Personal Profile Analysis (PPA)
- Trait Emotional Intelligence (TEIQue)
- High Potential Trait Indicator (HPTI)
To find out more please visit:
https://www.thomas.co/assessments/psychometric-assessment-aptitude-tests
The purpose of the role is to ensure that Church Army uses high-quality data, insight, and analysis to make informed, evidence-based decisions as we communicate with external audiences and grow our supporter network.
The role holds day-to-day responsibility for Church Army’s CRM system (Microsoft Dynamics), including managing relationships with external technology partners. It plays a vital part in maintaining accurate, high-quality supporter data and ensuring the CRM is used effectively across the Engagement Team and wider organisation.
We want everyone everywhere to encounter God’s love and be empowered to transform their communities through faith shared in words and action.

The client requests no contact from agencies or media sales.
We are seeking a dedicated Site Manager to join our service based in Basildon, Essex. The service engages young people in learning through vocational teamwork and social development, focusing on KS3 and KS4, with a person-centred approach that celebrates individuality and uses humour, patience and support to get meaningful outcomes for our students. We work with we work with a wide range of young people, the majority with additional needs (SEN, SEMH, EBSA), helping them to achieve L1 BTEC qualifications in order to avoid NEET outcomes.
As the Circles Study and Salon Site Manager, you will be responsible for overall leadership of the service, day to day operations and development of the future provision. In this role you will lead the tutors, empowering and enabling them to deliver high quality support for our students by setting high standards for work and reflecting this to our external partners through effective communication, evidencing outcomes that are in line with, and exceed, contractual requirements. Additionally, you will complete all time critical evidencing for the site and monitor and feedback on the supporting documentation from tutors and students, while actively promoting diversity, inclusion, and equality, fostering a safe and supportive learning environment in which all individuals feel valued and respected.
Key responsibilities
- Oversee the daily running of the site
- Liaising with external organisations and stakeholders
- Recruitment of new members
- Management of staff, through regular appraisals and by setting SMART goals
- Maintain accurate records of performance, evidencing completion of contracted targets
- Manage and monitor site and project budgets,
- Develop the site and service, maintaining and improving our offer and standards
- Motivate & inspire staff and students
- Create a safe, supportive, and inclusive environment
Person Specification
- Strong leadership skills to motivate, support, and manage staff effectively
- Experience in an education/alternative provision setting, ideally as a DDSL
- Ability to set clear goals and support staff development
- Excellent organisational skills
- Strong time-management and ability to prioritise
- Clear and confident verbal and written communicator with good attention to detail
- Financial and budgeting planning skills
- Current understanding of equality, diversity, and inclusion principles
- Confidence in handling challenges calmly and professionally, with previous experience in conflict resolution
- Competent in the use of Microsoft Word, Excel, and email
As part of our process, we complete an enhanced DBS check and some roles may require further vetting. Please make sure that the application form is completed along with a cover letter, to ensure that your application is reviewed.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role is 20 hours per week, negotiable, working remotely but with frequent visits to the NCC
Head Office in Portsmouth for training and assimilation into the Caseworking team.
Working as part of the NCC Casework Team, the Triage Caseworker (Education) will be the first
point of contact for beneficiaries seeking educational support through the Greenwich Hospital Go
Learn - Free online tutoring for Naval families and the NCC University Bursary Programme. This role
involves following the triage processes to assess the needs of the children to provide
recommendations for tutoring/bursary support. Assessments may lead to referrals being made to
the NCC for financial assistance for other child/family needs, advice, and support in the
management of finances, and child specific needs
Key Tasks and Responsibilities
Caseworkers provide support and advice to eligible individuals in line with the policies of the Naval
Children’s Charity. They work closely with other organisations to ensure that children and families
receive appropriate and prompt support.
The role of Triage Caseworker (Education) is to assess the eligibility for support through the
Greenwich Hospital Go Learn and The NCC University Bursary Programmes. Where additional child
and family needs are identified, recommendations for appropriate assistance to the NCC
Casework Team will be required. Caseworkers should be empathetic and non-judgmental.
Caseworkers will receive induction training in the NCC’s Beacon database, Microsoft forms and
other tools necessary to the role. The role is subject to DBS checking.
- To act as the first point of contact for enquiries and applications from beneficiaries, providing a calm, supportive and professional welcome
- To complete an initial assessment of eligibility and, where necessary, further assessment through telephone calls and emails
- To use active listening and empathetic communication to build trust and ensure beneficiaries feel heard
- Provide appropriate information to the Go Learn providers to enable the family to receive appropriate support.
- Accurately record beneficiary information into Beacon, ensuring timely, detailed, and confidential case notes
- Log and track applications and progress of tutoring delivery
- Assess and evaluate outcomes from tutoring
- If necessary, refer the family to the NCC Triage team for additional support.
- Provide clear information about available support, signposting, or referrals
- Follow up with beneficiaries once support has been completed to ascertain impact
- To act as the first point of contact for enquiries and applications from beneficiaries, providing a calm, supportive and professional welcome
- To complete an initial assessment of eligibility and, where necessary, further assessment through telephone calls and emails
- To use active listening and empathetic communication to build trust and ensure beneficiaries feel heard
- Provide appropriate information to the Aspire platform to enable the young person to receive the support
- Accurately record beneficiary information into Beacon, ensuring timely, detailed, and confidential case notes
- Log and track applications and progress of bursary delivery.
- Assess and evaluate outcomes from bursary.
- If necessary, refer the young person to the NCC Triage team for additional support.
- Provide clear information about available support, signposting, or referrals
- Follow up with beneficiaries once support has been completed to ascertain impact
General duties:
- Ensure confidential handling of all information concerning beneficiaries in accordance with The Naval Children’s Charity’s confidentiality and data protection policies
- Keep thorough, confidential and systematic records of all matters concerning enquiries, applications, and grant awards in accordance with The Naval Children’s Charity’s data protection policies
- Regularly update personal training and skills
- Such other relevant duties as may be assigned from time to time
Essential
- Professional background in education with an understanding of additional needs
- Be able to demonstrate empathy, emotional intelligence, and non-judgmental communication
- Evidenced knowledge and experience of charitable and financial support to beneficiary groups
- Strong communication, organisational and record keeping skills
- Ability to work unsupervised
Desirable
- Confident using IT including Microsoft Office; knowledge of grants or other CRM
- Experience of recording information into a CRM (training will be provided)
- Evidence of working effectively in co-operation with other charities and organisations
- Understanding of military life and the impact on serving personnel, veterans and their families
- Familiarity with the Royal Navy and the Service charity sector
Personal qualities
- Adherence to NCC’s values
- Integrity, honesty and professionalism at all times
- Able to treat all people with respect and dignity
- Willing to take responsibility for actions and remain accountable
- A team player
The tasks listed in this job description are not designed to be exhaustive and may vary from time to time according to the needs of the Charity. This document will be reviewed in consultation with the post holder as the role and services provided by the organisation develop.
The Naval Children’s Charity is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and associated professionals to share this commitment
We are committed to finding the best fit for our team and creating a fair, objective recruitment
process. Therefore, as part of our selection process, shortlisted candidates will be asked to
complete the following assessments provided by Thomas International:
? Personal Profile Analysis (PPA)
? Trait Emotional Intelligence (TEIQue)
? High Potential Trait Indicator (HPTI)
To find out more please visit:
https://www.thomas.co/assessments/psychometric-assessment-aptitude-tests
Operational Support Worker *(Female Only)
Location: Sheffield
Closing date: 6th March 2026
Overview of Role:
The Operational Support Worker plays a vital role in enabling the team to offer compassionate, Christ centred support to vulnerable women. As the project has seen growth over the last few years, in response to rising demand, this role will play a key part in shaping and establishing the administrative systems, processes and procedures we’ve not yet had the capacity to formalise—ideal for someone who is energised by building structure, improving practice, and being part of creating solutions rather than stepping into a readymade setup. By carrying out the administrative, organisational, and practical tasks that keep the project running smoothly, they will help free frontline staff and evangelists to focus on building relationships, offering pastoral care, and walking alongside women in their daily challenges.
Salary: £24,570 per Annum (FTE)
Hours:37.5 per week
Pension: Church Army is an auto enrolment pension employer. You will be assessed under pension auto enrolment criteria.
Annual Leave: 25 days, plus Bank Holidays (total 33 days)
Contract:Full-Time – Open Ended
DBS: This post is subject to a enhanced DBS (Disclosure and Barring Service) check and compliant with safeguarding policies and procedures. Safeguarding training will be required.
Everyone in Church Army whether a staff member, volunteer, Evangelist, Evangelist in Training or Licenced Waterways Chaplain is responsible for making sure that Church Army has a safe and healthy safeguarding culture.
We are committed to protecting the vulnerable and ensuring the highest possible safeguarding standards. We expect everyone in Church Army to be familiar and comply with our Safer Ministry Policy, undergo any safer recruitment processes, and report any concerns or behaviours they don’t think are right to a member of the safeguarding team: or someone they trust.
Occupational Requirement: This post is subject to an Occupational Requirement under the provisions made in the Equality Act 2010 that the post holder has an active faith in Jesus. The successful candidate must be in agreement with the vision and values of Church Army.
*Due to the responsibilities of the role, there is an occupational requirement under the Equality Act 2010 that the post holder is female.
Application Deadline:6 March 2026
Interview Date: 16 March 2026
Next Steps:
For more information on the role, you can find the job description and person specification for the post here.
To apply, please download and complete a Faith Based Application Form for this post. When you are ready to submit your application, please email your completed application form, in word format,
PLEASE NOTE, WE DO NOT ACCEPT CVs
We want everyone everywhere to encounter God’s love and be empowered to transform their communities through faith shared in words and action.

Governance Manager
Hours: Part-Time, 3 days per week, 0.6 FTE
Contract: 12-month FTC
Salary: £50,000 per annum, pro rata
Location: King’s Cross, London
Who are we?
Art Fund is the national fundraising charity for art. With over 142,000 members, we are leading the way in pioneering support for an inclusive and welcoming museum and gallery sector across the UK.
We work closely with a network of 900 museums and respond to their needs and aspirations. We're excited to see how they want to develop: to expand and diversify their collections and workforce, develop curatorial skills, make ambitious acquisitions, and create a welcoming, inclusive space for communities. With the support of over 140,000 members who buy a National Art Pass, patrons, and donors we can provide grants, encourage visiting and advocate for museums' essential role and value.
We have diversity, inclusion, and sustainability central to our thinking and the opportunity to be a force for good, galvanise support and help change things for the better inspires our team.
The role
Founded in 1903, Art Fund is a registered charity governed by a Royal Charter that was granted in 1928.
We are seeking a part-time Governance Manager to manage Board and Committee meetings, the recruitment and induction of new Trustees, and to provide governance support and guidance to the Chair, Trustees, Director and senior staff. Working with our legal advisor and other senior staff, the role will ensure Art Fund upholds good governance practices and provides all support necessary to Trustees to enable them to discharge their legal responsibilities.
Our charter and bye-laws were amended in 2024 following a detailed review, and Board and Committee terms of reference updated in 2025. In the coming year we need to review our current governance policies and practice against the updated Charity Governance Code, identifying any gaps, and implementing any agreed actions to strengthen governance in line the updated Code. This role will also play a key supporting role in the development of Art Fund’s new strategy for 2027-2031, including co-ordinating Board input, synthesising feedback, and ensuring strategic discussions are well-evidenced and clearly documented.
This role would suit a dedicated charity professional with experience of governance and working with Boards of Trustees, ideally gained in at least two other settings, who is looking to make a real difference to governance policy and practice within an organisation.
Key Employee Benefits
- Generous Annual leave – 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas.
- Free National Art Pass (NAP) – for yourself and another person of your choice.
- Free Entry to Exhibitions
- Life Assurance – cover for up to three times your basic salary.
- Season Ticket Loan
- Pensions – Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.
Closing deadline: 23.59pm on 8 March 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.
We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.
Non-UK nationals will require current and valid permission to work in the UK.
Please note that any suspected use of AI in relation to answering sift questions will be marked down.
No agencies please.
An exciting opportunity has arisen for an experienced and motivated professional interested in working in a thriving and successful Development team. We are seeking an individual who has the skills and determination to help support the University’s trust and foundation fundraising and enjoys working as part of a happy and vibrant in-house/remote team.
Working to support the Senior Development Manager, Trusts and Foundations; the Development Officer, Trusts and Foundations, will help to deliver the trust and foundation fundraising strategy. The post-holder will work alongside Development colleagues to identify funding opportunities both in the UK and internationally. The post-holder will have responsibility for securing significant new funds to support the strategic priorities of our £300 million fundraising campaign which covers a wide range of areas. This work will focus particularly on proposals for four and five figure gifts.
The post-holder will assist the Senior Development Manager, Trusts and Foundations, in cultivating currently engaged and new trusts, foundations and charities. They will work with the Senior Development Assistant (Research) to grow the pipeline of giving through research into suitable trusts and foundations whose aims are closely aligned with the strategic priorities of the University.
The post-holder will have experience of trust and foundation fundraising accompanied by a sound knowledge of university fundraising. They will be a creative and strategic thinker and possess excellent communication skills with the ability to work proactively, both internally and externally. This role will require knowledge of trust and foundation funders, excellent written communication skills and a high level of attention to detail.
Above all, the post-holder must be passionate about the role that philanthropy plays in supporting higher education for the benefit of society as a whole.
In addition to the salary on offer for this position, there are a wide range of benefits for staff working at the University of St Andrews:
- Financial contribution to relocation
- Membership of the S&LAS Pension Scheme with generous employer contributions
- A hybrid working environment, including partial homeworking where appropriate and a range of family friendly policies, supporting work-life balance
- Staff discount scheme for local and national goods and services
- Free staff parking, employee Carshare and Cycle to Work Schemes and subsidised local bus travel
- Subsidised sports membership, reduced tuition fees on degree programmes for staff, access to training and development opportunities including LinkedIn Learning, access to library facilities, salary sacrifice scheme
- 34 Days Annual Leave plus 5 Public Holidays.
Closing date: 11 March 2026
Interview date: 19 March 2026
The client requests no contact from agencies or media sales.
Job Title: Refuge Worker
Location: Lambeth, London
Salary: £28,857.12 per annum, Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement
Contract type: Full Time, Permanent
Hours: 37.5 hours per week (As part of this role, you will be required to participate in an out-of-hours on call Rota).
We are looking for a Refuge Worker to work within our culturally specific refuge to provide specialist, high-quality support to women and children escaping domestic abuse. Based in Lambeth, London, this role involves delivering practical and emotional support to survivors, ensuring their safety, and helping them rebuild their lives. Working 37.5 hours per week, Monday to Friday, you will create a safe and welcoming environment in line with Refuge’s values and commitment to ending violence against women and girls.
As a Refuge Worker, you will support women through crisis, providing keywork sessions, safety planning, and advocacy. You will assist with accessing housing, welfare, legal support, and other essential services while maintaining accurate case records. You will also play a vital role in ensuring the effective operation of the refuge, managing referrals, and working collaboratively with partner agencies. The ideal candidate will be a compassionate and resilient individual with strong communication and organisational skills. While experience in the Violence Against Women and Girls (VAWG) sector is beneficial, we also welcome applications from those with transferable skills and a commitment to supporting survivors. Above all, we value individuals who are dedicated to making a difference, thrive in an inclusive environment, and are committed to their own personal development while supporting others.
This is a fantastic opportunity to contribute to a meaningful cause while developing valuable frontline support and advocacy experience. Refuge offers ongoing training, professional development, and a comprehensive benefits package, ensuring that our staff are valued and supported in their roles. If you are passionate about empowering survivors and want to be part of a dedicated, compassionate organisation, we encourage you to apply.
Closing Date: 09:00am 27 February 2026
Interview Date: 12 and 13 March 2026
The client requests no contact from agencies or media sales.
Vice-Chancellor’s Office
Development, Alumni and Campaigns Office
Prospect Research Officer
Ref: SC4931
Starting salary from £31,236 per annum, dependent on skills and experience, with an annual increment up to £37,694 per annum.
UEA is advancing its ambitious £100 million Dare to Do Different Campaign, with Prospect Research playing a central role. We are seeking someone who can help drive transformational change.
In this role, you will work closely with our fundraising team to identify, research, and engage high‑quality prospects, helping to build a strong pipeline of major donor opportunities while upholding the highest ethical standards. Your insights will inform strategic fundraising aligned with the University’s key priorities.
The ideal candidate will be educated to at least A level (or equivalent qualification) or equivalent experience and have a good understanding of fundraising, along with strong research, organisational, and interpersonal skills.
You will join a collaborative, supportive team that takes pride in achieving excellent results. This is a valuable opportunity to make a lasting impact helping us meet campaign goals and shape UEA’s future.
This full-time post is available on an indefinite basis.
UEA offers a variety of flexible working options and although this role is advertised on a full-time basis, we encourage applications from individuals who would prefer a flexible working pattern including annualised hours, compressed working hours, part time, job share, term-time only and/or hybrid working. Details of preferred hours should be stated in the personal statement and will be discussed further at interview.
Further information on our great benefits package, including 39 days annual leave inclusive of Bank Holidays and additional University Customary days, can be found on our benefits page.
Closing date: 16 March 2026
The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.
At UEA we’ve got the vision, the drive and some of the best, most innovative minds ready to solve the planet’s most pressing challenges.



The client requests no contact from agencies or media sales.