Home support manager jobs

Vacancy type: Paid Vacancy

Function: Fundraising

Location: Head Office - Sully (Hybrid Working)

Salary: £49,217 - £53,148 per annum (depending on experience)

Contract type: Permanent

Contract hours: Full time

Weekly hours: 37.5 hours (5 days) to be worked Monday to Friday

Closing Date: 12/07/2026

Ref No: 1088

Are you an experienced fundraising leader with a passion for bringing people together, creating memorable experiences and inspiring communities to support a cause that truly matters?

At Tŷ Hafan, we are here to ensure that when a child’s life will be short, no family has to live it alone. Our Income Generation team plays a vital role in making that ambition possible.

We are looking for a Head of Community and Events to lead and grow two very important fundraising areas: Community Fundraising and Fundraising Events. This is an exciting opportunity to shape strategy, inspire a talented team, develop meaningful supporter relationships and create outstanding fundraising experiences that grow long-term income and impact.

About the role:

As Head of Community and Events, you will provide strategic leadership for a varied and ambitious programme of fundraising events and community activity. You will lead the development and delivery of plans that maximise long-term income and contribution, while ensuring every activity is safe, professional, supporter-focused and aligned with Tŷ Hafan’s wider strategy.

You will lead the Events Manager and Community Fundraising Manager, supporting them and their teams to deliver high-quality fundraising activity, build strong relationships and identify opportunities for growth. Working closely with colleagues across Income Generation, Marketing and Communications, BI and the wider charity, you will use insight, innovation and collaboration to strengthen our reach across communities in Wales.

This is a leadership role for someone who can combine strategic thinking with hands-on delivery, financial confidence with creativity, and strong people leadership with a genuine commitment to excellent supporter experience.

The Charity has hybrid working in place, and the post-holder will be required to work on-site a minimum of 2 days per week.

About you:

You will be a confident and values-led fundraising leader with experience of managing and motivating teams to meet targets and maximise return on investment. You will understand what it takes to deliver successful fundraising events and community activity, and you will bring a track record of building strong, mutually beneficial relationships with supporters, partners or customers.

You will be strategic, curious and solutions-focused, with the ability to turn data and audience insight into practical plans that improve performance and supporter experience. You will be an approachable and resilient leader who can inspire others, work collaboratively, solve problems creatively and represent Tŷ Hafan with warmth, professionalism and integrity.

Our employee benefits:

• Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays
• Group Personal Pension Scheme with an employer contribution of 5%
• Life assurance- death in service benefit
• Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support.
• Unlimited access to a 24/7 online GP as well as a range of other health experts
• Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
• Cycle to work scheme
• Technology, mobile phone and will writing schemes 
• Discounted gym membership and shopping discounts
• Hybrid working and when onsite free secured parking.

Ty Hafan’s ambition is that when a child’s life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.

At Tŷ Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families’ homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition – we know that everyone plays a huge part in making sure that no family faces their child’s short life alone.

Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.

Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.​

Our Values: At Tŷ Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership. 

Tips for candidates – all applications and interviews will be assessed using the person specification included within the job description. Please see attached candidate pack for further guidance. 

Our recruitment system will automatically time out after 120 minutes of inactivity. To ensure your application is submitted successfully, we recommend either saving your progress as you go or preparing your responses in a Word document and copying them into the application form. 

Please note this role is subject to the outcome of a basic DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance. 

Tŷ Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. We welcome applications from people of all backgrounds and experiences, including those from under‑represented groups. Recruitment decisions are made based on merit and aligned with our values. If you need any reasonable adjustments during the application or interview process, please let us know.

For any queries regarding the role, please email. 

Agencies need not apply. 

Closing date: 12th July 2026

Interview Date: 27th July 2026

Are you passionate about creating clear, accessible content that helps people understand and exercise their housing rights? Join Shelter as a Content Designer and play a key role in improving our legal content so it meets the needs of the people who rely on it.

About the role

Reporting to a Senior Content Designer, you’ll create and improve Shelter’s advice content based on evidenced user needs. You’ll have some writing experience and be familiar with user-centred design ideas. You will know how to undertake independent legal research and be comfortable reading and understanding legislation and case law to inform the content you create. 

Role specifics

We’re looking for someone with experience creating clear, accessible and user-centred content that meets the needs of a range of audiences. You’ll research user needs, legislation and case law to produce accurate, engaging content, using content design principles to ensure everything published meets editorial, legal, design and accessibility standards. Working collaboratively with stakeholders, subject matter experts and multidisciplinary teams, you’ll use data and analytics to evaluate and improve content performance, clearly communicate your design decisions, and apply agile and iterative ways of working. You’ll also be confident using content management systems to create, update and maintain high-quality website content.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

 This role sits in the Digital Service Content Team. The Digital Services Content Team produces advice and legal content to public and professional audiences. 

The wider Content and User Experience team plays a key role within Shelter by producing essential content design work for directorates across the organisation. Collectively they set the example for Shelter in digital best practice, discovery and innovation. 

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

 Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

It's a Tuesday afternoon in a school hall in Luton. Multiple Year 9s are sitting in a loose circle, arms crossed, faces doing that thing teenagers do when they've decided nothing is going to impress them. Twenty minutes later, one of them- a boy who hasn't said a word in class all term, according to his form tutor- is on his feet, mid-sentence, telling the room what he actually wants to do with his life. That shift has happened because his Yes Futures coach believed in him, and in turn he now believes in himself.

Who we are

Yes Futures is a youth coaching charity. We put professional coaches in front of young people who would otherwise never get that kind of one-to-one belief and challenge: leadership coaches, life coaches and executive coaches, the kind normally hired by boardrooms. Our flagship programme, Rising Futures, works in secondary schools, where teachers choose the students they believe will gain most from it. That looks different in every school. It might be a student whose confidence has dipped, or one who has never once put their hand up in class. What we give them is the same: someone whose whole job is to believe in them, and the tools to start believing in themselves. 

The programme combines one-to-one coaching with experiential learning days: from pitching product ideas inside a real company on a World of Work day to raft building and rock climbing on an Into the Wild day; experiences many of our students would never otherwise get. 

We're financially stable and growing across London and the South East. This role is part of that growth

Introduction to the role

• Reporting to: Director of Programme
• Contract Type: Fixed term (6 months, with a genuine prospect of extension into a longer or permanent role, based on performance and demand)
• Start Date: 1st September 2026 or sooner
• Salary: £33,500-£37,000 (negotiable within this range) +5% employer pension contribution
• Working Hours: Full-time preferred; part-time considered depending on location and travel (see below) 
• Location and working pattern: Hybrid (Roughly 20% home-based, 10% office-based, 70% travel across partner schools) 
• Travel: The role will require travel across our partner schools and colleges in London and the South East. Currently this is as far west as Reading, south as South London, north as Luton, east as Essex.
  • ​You don't need to be able to cover the whole patch. If you can only serve some of these areas, apply anyway. Depending on where our strongest candidates are based, we may take on more than one person, including part-time, to split the geography between them.

This is not term-time only. It runs across the full contract, not just school terms.

Role purpose

The Programme Delivery Coordinator will be the person on the ground making Rising Futures actuallyhappen: in the room with young people, out on the experiential days that take the programme beyond the classroom, alongside our coaches, and in the relationships with schools that keep everything running. You'll combine direct delivery with the coordination and follow-through that turns a good session into a programme that holds together over months.

There will also be ad hoc demands beyond the core programme- this is a role for someone comfortable with a bit of unpredictability, not a fixed routine.

Key Responsibilities- What you’ll be doing

Delivery

• Deliver Rising Futures sessions and workshops directly in schools, working closely with students, educators and coaches

• Act as the main point of contact for your assigned school cohorts, keeping communication sharp and things running smoothly

• Plan and deliver our experiential learning days: World of Work days inside real employers, and Into the Wild days of outdoor challenge at activity centres

• Support monitoring and evaluation of impact: collecting data and feedback that actually gets used, not filed away

• Capture photos and videos of delivery in action for our reporting and communications

Coaches and relationships

• Support recruitment, selection and onboarding of coaches and volunteers

• Keep coaches equipped and confident to deliver high-quality sessions

• Build and maintain strong relationships with partner schools- the kind that make a partner school want to work with us again next year

Making it run

• Coordinate the logistics of delivery: scheduling, materials, venues

• Keep safeguarding and health and safety front of mind, always

• Handle the administrative side of delivery- records and reporting done properly, not as an afterthought

Who we're looking for

Forget the standard checklist for a moment. What we actually need is someone who can walk into a room of thirty teenagers who don't know you and don't owe you their attention, and have most of them leaning in within five minutes.

If you've done that before- as a teacher, youth worker, coach, facilitator, performer, anything- you probably already know whether this is you.

Person specification 

Essential

• Experience delivering programmes or workshops to young people in educational or youth development settings

• An ability to quickly establish effective relationships based on trust and respect with both children and adults, both within a group setting and one-to-one

• Excellent communication with a wide range of stakeholders: young people, school staff, parents, coaches, volunteers and employer partners, adjusting your style for each

• A proactive, flexible attitude- things will change, and you'll adapt without losing momentum

• Strong organisation and time management- comfortable holding several moving parts at once

• Comfortable working independently and as part of a team

• A passion for Yes Futures' work and a drive to increase the charity's reach

• Willing and able to travel across London and the South East as required, including travelling independently to schools with equipment and resource suitcases

• Proficient computer use, including word processing, spreadsheets and video conferencing

Desirable

• Understanding of safeguarding policy and best practice with young people

• Experience coordinating or administering youth programmes

• Familiarity with impact measurement and programme evaluation

• A keen interest and up-to-date knowledge in education matters and issues affecting young people

What you'll get

• £33,500–£37,000, negotiable, plus 5% employer pension contribution

• A role with real scope to grow- this six-month contract has a genuine chance of extending, based on how it goes and how demand grows

• A working pattern that mixes delivery, home working and office time, rather than being deskbound or constantly on the road

• The chance to work alongside coaches who normally charge boardrooms four figures a day, and see what their skillset does for a fifteen-year-old instead

• Days that don't look like anyone else's job: one week you're in a school hall, the next you're at an activity centre watching a Year 8 conquer a giant climbing wall.

How to apply

Applications are via Yes Futures' Charity Job page. Upload your CV or your LinkedIn profile to Charity Job.

Then, instead of the usual cover letter, we would like you to answer some specific questions, drawing from your experience in your CV/ Linked In profile:

Write us the answers to the following questions drawing from your experience (around 300 words per question):

1. Tell us about a session, workshop or activity you've delivered to young people that you're proud of. What made it work, and what would you do differently now? 

2. This role means building trust with a school one week and a fifteen-year-old the next. Tell us about a working relationship you've built with someone very different from you, and what made it work.

3. Walk us through a programme, event or series of sessions you've run from planning through to delivery. How did you keep the moving parts on track, and what did you do when something changed at the last minute?

We'll also ask one practical question so we can plan geography:

Which parts of our delivery area (London and the South East, from Reading across to Essex) could you cover for regular school days? If you're interested in a part-time arrangement covering part of this area, tell us here. 

Stage 2

If your application progresses to the next stage we will invite you to submit a 30-90 second video answering the following question: 

Tell us about a moment you got a group of young people- or any group- to open up, engage, or believe something they didn't believe five minutes earlier. What did you actually do?

Key dates:

Applications open: 7th July 2026

Applications close: Monday 27th July 2026, 8am

Final interviews: Week commencing 27th July 2026

We're reviewing applications on a rolling basis, so don't wait until the deadline. If we get enough strong candidates before then, we may close early.

For any questions, please email us at our organisation info email address.

Nightstop Coordinator

If you’re ready to make a real difference and thrive in a team that supports your growth, we’d love you to join us.

Location: Sherborne House, London

Salary: £31,443 per annum

Closing date: 26 July, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

Nightstop Coordinator – London

Help young people facing homelessness find a safe place to stay and a pathway to a brighter future.

As a Nightstop Coordinator, you'll be at the heart of a life-changing service—assessing referrals, coordinating emergency placements, supporting young people into longer-term accommodation, and ensuring the safety and wellbeing of guests and volunteer hosts.

We're looking for a proactive and compassionate professional with experience supporting vulnerable people, strong safeguarding and risk assessment skills, and the ability to build positive relationships with partners, volunteers, and young people. You'll also recruit, train, and support volunteer hosts while promoting the service across local communities.

Join an inclusive, values-led organisation that believes in the potential of every person. If you're organised, resilient, and motivated to make a real impact on young people's lives, we'd love to hear from you.

Please note that this job opportunity is offered as a full-time (37.5 hours per week), permanent role.

In this role, you will:

Supporting Young People

• Act as the first point of contact for people experiencing homelessness and referral partners, providing advice and signposting

• Conduct needs and risk assessments with potential Nightstop guests

• Coordinate and manage the logistics of each placement with volunteer hosts

• Work proactively with guests and partner agencies to identify longer-term accommodation options

• Provide ongoing support to guests and volunteers, including participation in a 24-hour on-call rota

• Ensure the safety and wellbeing of all guests and volunteers at all times

• Comply with data protection and information-sharing protocols

• Lead on safeguarding actions to protect people with an identified risk

Volunteer Recruitment, Promotion and Engagement

• Promote volunteer opportunities through community networks, local organisations, and online platforms

• Recruit and onboard volunteer hosts in line with safer recruitment practices, including interviews, references, DBS checks, and travelling to complete home assessments in line with lone working procedures

• Assess and make recommendations on applicants’ suitability and contribute to decision-making processes

• Deliver training, supervision, forums, celebration events and ongoing support to volunteers

• Build strong relationships with hosts to support retention, motivation, and engagement

• Act as a key point of contact for volunteers, providing guidance and problem-solving support

• Maintain regular communication with volunteers, including updates, development opportunities, and networking events

Marketing and Stakeholder Management

• Develop and maintain effective partnerships with statutory and voluntary sector organisations

• Work collaboratively with partners to support young people’s outcomes

• Arrange and attend community events and meetings to promote the Nightstop service

• Represent the organisation confidently, speaking clearly and effectively about youth homelessness and the impact of the service

• Support development of client and volunteer stories for communications and fundraising

• Proactively promote the Nightstop service to engage our wider communities, delivering awareness sessions encouraging volunteer engagement

Administration

• Maintain accurate and up-to-date records for all guests and volunteers

• Contribute to monitoring, reporting, and data collection

• Support financial processes, including payments and record-keeping

Other

• Work collaboratively and effectively as part of the wider team with regular travel nationally for team meetings

• Actively participate in regular supervision, appraisals, caseload reviews and team meetings with your line manager and the wider team

• Work within the principles of Trauma Informed Practices, and apply this to your daily work young people, volunteers and also within the team

• Participate in an on-call rota, including evenings and weekends (additional on-call allowance is paid)

• Provide out-of-hours support when required

• Undertake further duties as commensurate to the role, in line with Depaul Policies and Procedures and as identified by your line manager

About You

When completing your application form please address all the points set out below.

Knowledge and Experience

• Experience of working with vulnerable people or those experiencing homelessness and the challenges they face

• Experience of managing volunteers, including promoting opportunities, recruitment, onboarding and retention in line with safer recruitment practices

• Knowledge of housing and homelessness legislation, including welfare entitlements

• Experience of completing and implementing risk assessments

• Strong understanding and experience of implementing safeguarding principles and procedures

Skills and Abilities

• Excellent communication skills both in person and remotely including the ability to deliver training to volunteers, present to a variety of audiences and speak publicly

• Strong organisational and administrative skills, with the ability to manage competing priorities

• Ability to work both independently and as part of a dispersed national team

• Experience of working collaboratively with internal and external stakeholders

• Confident use of IT systems, including databases, Google Workspace, and Microsoft Office

• Ability to work under pressure and respond effectively to changing demands

• Ability to maintain professional boundaries and promote this in others

What You’ll Receive

· Tailored training and development

· Flexible working options where suitable

· 26 days annual leave, rising with service

· Family friendly leave policies

· Pension scheme with employer contributions up to 7%

· Employee Assistance Programme with 24/7 GP access

· Discounts across retail, travel, food, fitness and more

· Cash health plan for you and your family

· Death in service benefit

· Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Donor Experience Officer - Fundraising

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

We're looking for a Donor Experience Officer to play a vital role within Acorns Children's Hospice's Fundraising team. As one of the first points of contact for our supporters, you'll help ensure every donation, enquiry and interaction receives a professional, personal and timely response.

This is a varied role that combines supporter care, relationship building, administration and communications. You'll be responsible for managing the end-to-end journey of donations, from processing gifts and maintaining accurate supporter records through to creating meaningful communications that show donors the impact of their support.

Working with colleagues across fundraising, marketing and care, you'll help deliver supporter journeys and stewardship communications that make supporters feel recognised, valued and connected to the difference they are making for local children and families. At the same time, you'll help ensure our fundraising operations run smoothly through excellent administration, data management and attention to detail. 

About the Role

As Donor Experience Officer, you'll play a central role in delivering Acorns' donor experience strategy and ensuring supporters receive an exceptional experience at every stage of their journey with us. You'll balance relationship-focused supporter engagement with the day-to-day administration that underpins successful fundraising activity. 

Key responsibilities include:

• Acting as a first point of contact for supporter enquiries across email, telephone, social media and written communications. 
• Supervising the recording, banking and thanking of donations, ensuring supporter gifts are processed accurately and efficiently.
• Maintaining accurate and up-to-date supporter information within our CRM system.
• Supporting the delivery of donor journeys, stewardship activity and supporter engagement plans.
• Creating and coordinating supporter communications, fundraising content and impact reports.
• Gathering supporter feedback and using insight to help improve supporter experiences.
• Supporting fundraising teams with stewardship planning and engagement activity
• Managing fundraising resources and materials to ensure supporters receive what they need at the right time.

About You

We're looking for someone who combines excellent organisational skills with a genuine passion for supporter care.

You'll understand that great donor experiences are built on both meaningful relationships and excellent administration. Whether you're responding to a supporter enquiry, processing a donation or creating stewardship content, you'll take pride in delivering a high-quality experience and ensuring every supporter feels valued.

You'll bring:

• Experience in supporter care, fundraising, customer service, administration or relationship management.
• Excellent written and verbal communication skills with the ability to create engaging content for a range of audiences.
• Strong organisational skills and the ability to manage multiple priorities.
• Experience using CRM systems such as Raiser's Edge, Donorfy, Salesforce or similar.
• Excellent attention to detail and a commitment to accuracy.
• A collaborative and proactive approach to work.
• A passion for delivering outstanding supporter experiences.

This role would suit candidates with experience as a Supporter Care Officer, Donor Stewardship Officer, Customer Experience Executive, Customer Relations, Membership or Community Engagement Officer, or Fundraising Officer/Administrator. We also welcome applicants with transferable experience in customer service, relationship management and stakeholder engagement.

About Acorns Children's Hospice

At Acorns, we provide specialist palliative care and support for children with life-limiting and life-threatening conditions and their families across the West Midlands. We support families in our hospices, in their homes and within the community, providing care wherever and whenever it's needed.

As one of the UK's largest children's hospice charities, we need to raise more than £14 million every year to fund our vital services. Every supporter who donates, fundraises or campaigns for Acorns helps make that care possible. The Donor Experience team plays a crucial role in nurturing those relationships and ensuring every supporter understands the impact of their generosity

What We Offer 

• £31,110 per annum
• 37.5 hours per week
• Based in Birmingham (B29 6HZ)
• Employee discounts from leading retailers – including the Blue Light Card
• Discounts on refurbished tech
• Health cash plan
• Gym membership and equipment discount scheme
• Bike2Work scheme - save up to 42% on bikes and equipment 
• Wellbeing, legal and financial support
• Career development through our Acorns Academy offering leadership, coaching, fundraising, clinical training and more.   
• Generous contribution to group personal pension plan (7.5%) or continuation of current NHS pension scheme
• NHS pension scheme life assurance or Acorns group life assurance scheme
• Annual leave entitlement increases with length of service 

You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be asked to provide two satisfactory references.

As a UNICEF Gold Rights Respecting organisation, we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Children’s Rights and support all children to be Rights Holders.

Find out about our culture, career development, benefits and more here: Why Work for Acorns?

Regarding the application for this vacancy - you don't need to include a supporting statement, but there are a few questions to answer.

Location: Hybrid working including home working and Citizens Advice Camden service delivery and outreach locations
Start Date: As soon as possible

About Citizens Advice Camden

We are a well-respected local charity with more than 85 years’ experience of delivering free, independent and impartial information, advice and casework services which meet the changing needs of local residents. Our aims are to provide the independent, impartial, confidential and free advice people need for the problems they face and to improve the policies and practices that affect people’s lives.

We target our services at the most vulnerable in our community. Our client profile closely matches local indices of deprivation with most of our clients coming from the most deprived wards in the borough. We identify trends to ensure our services remain agile and able to respond to changing and emerging advice needs.

Role Purpose

The Camden Food Mission is a new service designed to deliver advice in food settings across Camden. This service is a direct response to local food insecurity across the council. It will deliver a floating advice service embedded primarily within food support locations, aiming to reach people who would not otherwise access advice services. The service will focus on stabilising income, managing debt, and reducing reliance on crisis provision.

The project will be delivered through a mix of face-to-face, telephone, and digital channels. Face-to-face appointments will be held in community food locations, with an emphasis on a flexible, visible presence to maximise reach.

We are recruiting a full-time debt adviser to join this project, to work alongside an established and experienced generalist adviser.

Ideally, you will be an experienced money adviser, and able to deliver high quality debt advice and on-going casework to clients. You will be an approved DRO intermediary or be willing to work towards becoming a DRO Intermediary by completing the relevant training. You should also hold the IMA Certificate of Money Advice Practice (CertMAP) or be willing to work towards obtaining this. The CertMAP and DRO Intermediary status are prerequisites to be considered at Senior Level.

Role Profile 

• Provide debt advice and specialist casework that is in-depth and complex and covers the full range of debt advice.
• Work to achievable targets in line with the criteria set by the funder.
• Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities.
• Research and explore options and implications so that clients can make informed decisions. Act for clients where necessary using appropriate communication skills and channels.
• Advise clients who are eligible for a DRO of the possible implications, duties and obligations and complete and submit DRO applications on their behalf.
• Assist clients with other related problems where they are an integral part of their case and refer to other advisers or specialist agencies as appropriate.
• Ensure that all work conforms to Financial Conduct Authority standards, the Advice Quality Standard and the requirements of the funder.Ensure that work reflects and supports the Citizens Advice service’s equality and diversity strategy.
• Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.Liaise with advice partners to set up and deliver advice sessions in community outreach locations as required

To apply, complete our application form and online application process on our website.

Closing deadline for applications is: 9.00am on Monday, 13 July 2026

CVs are not accepted. 

Interview date:w/c 13 July 2026

Citizens Advice Camden is an equal opportunities employer. We encourage applications from all sections of the community.

Salary: £45,000–£47,000 FTE (depending on experience)
Hours: 30–35 hours per week
Location: Hybrid/home-based. Ideally within easy reach of Chelmsford and London. Regular travel to meet colleagues, funders and visit programmes across England.
Reporting to: CEO

Be part of a mission that's transforming children's futures through food, farming and the countryside

For more than 45 years, The Country Trust has been connecting children from the UK's most disadvantaged communities with the land that sustains us all. Through inspiring farm visits, food education and countryside experiences, we've already reached more than 600,000 children, and we're just getting started.

We're entering an exciting new chapter as we develop our next organisational strategy, and we're looking for an experienced fundraising leader to help shape our future.

This is an outstanding opportunity for an ambitious and strategic fundraiser to join our Senior Leadership Team and lead the next phase of our income growth, enabling even more children to benefit from our life-changing programmes.

About the role

As Head of Fundraising, you'll provide strategic leadership across all fundraising activity while remaining hands-on in securing major income and developing key relationships.

You'll lead a dedicated fundraising team, drive innovation, strengthen fundraising systems and processes, and develop a sustainable fundraising strategy that diversifies income across:

• Trusts and foundations
• Corporate partnerships
• Major donors
• Individual giving
• Legacies
• Gaming and Streaming for Good
• Emerging fundraising opportunities

Working closely with the CEO, Senior Leadership Team, Digital and IT colleagues, you'll help embed new fundraising systems, champion data-driven decision making and ensure fundraising excellence across the organisation.

About you

We're looking for an inspiring fundraising leader who combines strategic thinking with practical delivery.

You'll bring:

• Significant senior-level fundraising leadership experience
• A proven track record of securing substantial income across multiple fundraising streams
• Experience developing and delivering fundraising strategies that drive sustainable growth
• Strong leadership skills with experience developing high-performing teams
• Excellent relationship-building, communication and influencing skills
• Financial and commercial awareness, including budgeting and forecasting
• Knowledge of fundraising regulation, GDPR and fundraising best practice
• A passion for improving opportunities for disadvantaged children

Experience developing new income streams, digital fundraising and CRM systems would be particularly valuable.

Why join us?

At The Country Trust, you'll be joining an ambitious charity where collaboration, learning and innovation are at the heart of everything we do.

We offer:

• Hybrid and flexible working
• 25 days annual leave plus Bank Holidays (FTE)
• Workplace pension
• Homeworking allowance
• Mileage and agreed travel expenses
• A supportive, values-led culture
• The opportunity to shape our future strategy and make a lasting difference to children's lives

We're committed to building a diverse and inclusive team that reflects the communities we serve and welcome applications from candidates of all backgrounds.

Key dates

Closing date: 12pm, 3 August
Shortlisting: 6 August
Interviews: Week commencing 24 August

The Country Trust is committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be subject to an Enhanced DBS check.

Citizens Advice Woking is seeking a Community Outreach Adviser to join our new three-year National Lottery Community Fund project supporting residents in the Canalside area.

This community-based role will provide free, independent and impartial advice on issues including welfare benefits, debt, housing and energy. You will deliver outreach sessions, build strong relationships with local residents, community groups and partner organisations, and help improve access to advice for people who may face barriers to traditional services.

Working closely with South Asian communities and other residents whose first language may not be English, you will help ensure our services are inclusive, accessible and responsive to local needs. You will also work alongside volunteers and local organisations to develop the project through a co-production approach, empowering communities and creating lasting positive change.

This is an exciting opportunity for someone who is passionate about making a real difference and helping people improve their financial resilience, wellbeing and independence.

About Us

We are a passionate and impactful charity dedicated to transforming lives and strengthening communities. Through our services, programmes, and partnerships, we make a real difference to the people we support every day.

We are now seeking an ambitious, relationship-focused, and creative Fundraising & Development Officer to help us grow our income, expand our corporate network, and raise the profile of our work.

This is an exciting opportunity for someone who enjoys building relationships, creating engaging communications, and developing innovative fundraising opportunities that deliver lasting impact.

The Role

As Fundraising & Development Officer, you will play a key role in developing and growing corporate relationships that generate sustainable income and long-term support for the charity.

You will engage businesses through meaningful volunteering opportunities, helping to create pathways to financial support, sponsorship, and strategic partnerships. Alongside this, you will help raise awareness of the charity through compelling communications, social media content, presentations, and stakeholder engagement.

Working closely with the Development Director, you will contribute to fundraising strategies, support income diversification, and help maximise opportunities across a range of fundraising activities.

About You

We are looking for someone who is:

• A confident relationship builder with excellent communication and networking skills.
• Passionate about creating meaningful partnerships that deliver social impact.
• Experienced in fundraising, corporate partnerships, business development, account management, marketing, or a related field.
• Comfortable presenting to a variety of audiences and representing the charity externally.
• Creative and confident in producing engaging social media and communications content.
• Organised, self-motivated, and able to manage multiple priorities effectively.
• Skilled in developing compelling proposals, reports, and presentations.
• Committed to the values and mission of the charity.

What We Offer

• 26 days annual leave plus bank holidays (pro rata for part-time employees).
• An additional day's leave to celebrate your birthday.
• Access to our Employee Assistance Programme, including confidential support and a helpline available to partners and dependants.
• A flexible working culture, including a flexi-time scheme that allows eligible employees to reclaim additional hours worked.
• Flexible working options, including home working where appropriate to the role.
• A generous contractual sick pay scheme, providing financial security while you recover.
• Access to the CycleScheme, enabling employees to save 25–39% on the cost of a new bicycle and accessories while spreading the cost through salary deductions.
• Access to the TechScheme, allowing employees to purchase technology and spread the cost through salary deductions.
• Ongoing opportunities for professional development and training.
• A supportive, collaborative, and values-driven working environment where your contribution makes a genuine difference.

For full details about the role, please download our Recruitment Pack, which includes the Job Description, Person Specification, and information about our organisation.

Important information

Closing date: 9am Tuesday 13th July

We encourage interested candidates to apply as soon as possible. Applications will be reviewed on a rolling basis, and interviews may be conducted as suitable applications are received.

As a result, we reserve the right to close this vacancy early if we receive sufficient applications or identify a suitable candidate before the advertised closing date. Early application is therefore strongly encouraged.

About Us

Global Canopy is a data-driven not for profit delivering real transparency and accountability for market impacts on nature and people. Our special focus is on ending deforestation – an essential step in achieving urgent global goals on climate, nature and human rights. We deliver our work by building and maintaining open-data platforms, creating stronger voluntary and compliance frameworks, and accelerating accountability and action in the finance sector with nature-positive guidance to help achieve deforestation-free portfolios.

We work globally, with a focus on both forested regions (particularly across Latin America and South East Asia), and major consumer and financial markets (with a focus on Europe, the US, Singapore and China). We have a distributed team of around 70 people worldwide, with a main office in Oxford (UK). We work via close and deep partnerships, including with institutions like the Stockholm Environment Institute, the UN Climate Change High-Level Champions, UNEP Finance Initiative, the World Conservation Monitoring Centre, the Zoological Society of London, and many many others.

About the Role

As People and Culture Lead, reporting to the Chief Operating Officer, you will be responsible for the delivery and development of the People function at Global Canopy. Providing advice and support to the Leadership Team and colleagues across the organisation, you will lead on people and culture initiatives that enable our team to maximise their potential, resulting in greater impact as an organisation.

You will bring excellent relationship-building and influencing skills as well as strong technical expertise to ensure that we can recruit, retain, develop, support and engage the people we rely on to deliver our vital work for forests, nature and human rights. You will manage all aspects of team members’ journey with the organisation, including recruitment, performance and development, employee relations and pay and benefits.

This is a great role for an experienced People professional who believes in the power of a people-centred organisation, has had previous success in delivering people and culture change projects and working in a business-partnering role. You will be comfortable managing upwards, acting as a trusted advisor, and confident being the face of People and Culture at an organisational level. You will thrive in a dynamic non-profit environment, delivering on complex and impactful projects around the world. We are looking for someone who leads with empathy and wisdom, putting individuals at the heart of their work.

Responsibilities

Employee life cycle management

• Be responsible for the creation, maintenance, evolution and operation of all HR policies, processes and systems 
• Work closely with the leadership team and internal boards on areas such as recruitment, performance, learning and development, absence, salaries/benefits, job grading and employee engagement
• Ensure the ongoing development of our P&C offering is aligned with our culture

Support & advice to leaders and managers

• Build strong working relationships with senior team leaders in order to support them directly
• Provide coaching, guidance and support to people managers ensuring that our people are supported to thrive and develop
• Advise on people issues and managing cases, to ensure that processes are followed in line with Global Canopy’s  policy, best practice and employment legislation

Support delivery of Global Canopy’s People plan

• Alongside the COO, drive the implementation of people initiatives and be responsible for the successful embedding of changes
• Lead on connection and collaboration initiatives to build a cohesive, highly motivated team in line with Global Canopy’s culture and in the context of hybrid working
• Provide and present reports and maintain KPIs related to our people.

Management

• Line management of People and Recruitment Advisor, supporting them in their management of recruitment for Global Canopy, and providing coaching and mentoring to support their ongoing development
• Manage the relationship with our EOR providers
• Alongside the COO and IT & Operations Manager, provide leadership on data protection across the organisation

About You

To be successful in this role, these are the things that will matter the most: 

• People-first and positive approach to HR management 
• Broad experience of managing human resources work across organisations, with a good understanding of HR procedures and legislation in the UK
• Alignment with our values and our mission and a commitment to collaboration and a passion for developing an organisational culture in which people thrive

Essential behavioural competencies: 

• Leading with warmth 
• Demonstrates credibility and emotional intelligence
• Structured and effective in communications
• Able to handle difficult situations sensitively and confidentially
• Initiative and ability to manage and prioritise own workload, working to deadlines
• Creativity

Skills and experience:

Required:

• CIPD level 5 or equivalent experience
• Experience managing all aspects of employee lifecycle 
• Strong understanding of UK employment law and best practice
• Experience and expertise to support in the areas of diversity and inclusion, learning and development, and employee wellbeing and engagement in a hybrid context
• Experience of working in an advisory capacity and regularly reporting to senior leaders
• Experience of working across different departments/functions in a matrixed and int’l organisation
• Line management experience

Desirable:

• Ability to take a leadership role in change projects
• Experience of working internationally with employees based outside the UK – and covered by non-UK law
• Experience or understanding of the context for a charity / not for profit organisation

Salary & Benefits

Salary: £55,000- £60,000 full time equivalent. This role sits within Band C on Global Canopy’s remuneration framework.

Nature of contract: Full time or 0.8 FTE. Permanent. This is a hybrid role working from home and our office in Oxford. There is a requirement to attend the office once a week and for other meetings/work as required.

Holidays: 36 days (including bank/public holidays) for discretionary use across the annual leave year. Option to purchase up to an additional 5 days or equivalent of one week’s leave.

Pension: Employer pension contribution of 8%.

Healthcare cashback plan: Covering dental fees, eye-care, wellbeing, physiotherapy, chiropody and much more – for you and any children.

Employee Assistance Programme: Which provides free, confidential advice on personal and legal matters.

Other: Huge range of discounts and cashback deals at gyms, restaurants, holidays, and much more.

How to Apply

To apply for the position, please follow the instructions and submit an up-to date CV and covering letter. The covering letter should explain your motivation for the role, and how your skills and experience fit the person specification. (Please no more than 1 side of A4).

Right-to-work in the UK is required for this role.

All candidates are asked to complete an anonymous diversity monitoring form when they apply.

This is an open-ended recruitment. Early application is encouraged, as we will close the position once enough suitable candidates for interview are identified. 

The first stage will be an introductory call with our third-party HR consultant. Those progressed to the second stage will be invited to complete a written assessment and join a virtual interview (with a brief presentation element). Finalists will be invited to interview in Oxford (we will reimburse reasonable travel costs) with the Executive Director and key colleagues.

We are seeking an experienced and strategic fundraising leader to join Engagement & Fundraising team as Associate Head of Mass Participation Fundraising. This is an exciting opportunity to lead a high performing team responsible for developing and growing a diverse portfolio of supporter led fundraising products and experiences.

Reporting to the Head of Supporter Led Fundraising, you will play a key leadership role in shaping and delivering ambitious income growth strategies across mass participation fundraising.

You will oversee a portfolio including third party challenge events, community and DIY fundraising, and schools fundraising, ensuring participants receive an exceptional supporter experience while maximising fundraising income.

About the Role

As a member of the fundraising leadership team, you will:

• Lead and develop a diverse fundraising team, creating a culture of high performance, innovation, and collaboration.
• Drive income growth across multiple mass participation fundraising streams.
• Develop and implement acquisition, stewardship, and retention strategies that deepen supporter engagement and lifetime value.
• Oversee significant income and expenditure budgets, ensuring robust forecasting, performance monitoring, and financial accountability.
• Identify new opportunities for portfolio growth through market insight, innovation, and supporter-focused product development.
• Manage key relationships with agencies, suppliers, and external partners to deliver excellent supporter experiences and commercial outcomes.
• Collaborate with colleagues across marketing, communications, technology, data, and service delivery teams to optimise supporter journeys and fundraising performance.
• Champion a supporter centric approach, ensuring participants are effectively engaged and nurtured into long-term supporters.

About You

You will be a strategic and commercially minded fundraising professional with a track record of delivering income growth through participation based fundraising, events, community fundraising, schools engagement, or related sectors.

You will bring:

• Proven leadership experience driving growth in fundraising, events, community engagement, participation programmes, or comparable commercial environments.
• Strong strategic planning skills and the ability to identify and capitalise on new growth opportunities.
• Significant experience managing budgets, financial planning, and performance forecasting.
• Knowledge of supporter or customer acquisition strategies and integrated marketing approaches.
• Experience leading, motivating, and developing diverse and geographically dispersed teams.
• Excellent stakeholder management and influencing skills, including experience presenting to senior leaders and external audiences.
• Experience managing agency and supplier relationships, including performance management and service delivery.
• Outstanding communication skills, with the ability to articulate complex ideas, proposals, and business cases clearly and persuasively.
• A collaborative and innovative approach, with a passion for developing teams and achieving ambitious goals.

Salary & Benefits

• Salary:  £48,748 - £54,164, plus allowances where applicable (London Weighting £3,366/home-based allowance £500 a year)
• Contract type: 12 months FTC,
• Location: London, flexible: hybrid working with 1 day a week or every 2-3 weeks in London office

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Money Advice Referral Tool Coordinator - Job Description 

Resolve Poverty works locally to end poverty nationally through a range of strategic and policy, knowledge development and practical delivery activities. We are a growing organisation working in multiple localities across the country, often partnering with local councils and other public bodies and working with them and their VCFSE sector partners. 

Our Money Advice Referral Tool (MART) currently operates in eight local authority areas. This will increase over the next year, with new localities coming on stream. The MART provides professionals and volunteers in non-money advice roles with the ability to understand and to effectively support people experiencing or at risk of financial hardship to access relevant money related support services. The MART is built upon the idea that the best way to support someone experiencing poverty is to maximise their income and to address any debts they may have. It also recognises that professionals and volunteers in non-money advice roles often encounter people with money worries and can act as a conduit for people to access the support they need. As such, the tools are used by people in a range of settings, including schools, health centres and local charities and community groups. 

As the programme grows, we are recruiting to a new MART Coordinator role. This is an exciting role that will give someone an opportunity to develop networking, coordination and organisational skills. You will be passionate about tackling poverty and building effective partnerships.

Particulars:

Location: A combination of home based and working at Resolve Poverty’s office in St Thomas Centre, Ardwick Green North, Manchester M12 6FZ at least two days per week, with an expectation of travel to multiple localities across the North West. 

Contract: Full-time.

Length of contract: 12 months with likelihood of extension beyond this period. 

Probationary period: 4 months.

Purpose: To maintain existing MARTs and to work on the development of new MARTs.

Salary: £29,500 to £32,500 dependent on experience. 

Hours per week: 35 hours. 

Paid annual leave entitlement: 25 days excluding bank holidays.

Line manager: Programme Officer with dotted line management to the Marketing and Partnerships Manager. 

Key responsibilities:

Administrative:

Support the maintenance of existing Money Advice Referral Tools (MARTs), working closely with the Programme Officer

Organise and oversee a programme of regular working group meetings 

Maintain a record of MART engagement, tracking data and communication activities. 

Delivery:

Design and deliver new MARTs, working closely with the Programme Officer and external partners

Ensure MARTs are kept up to date and resolve any accessibility issues as required

Ensure use of the tools is embedded, and that there is a plan in each borough to keep the tools updated

Communicate MART data to local authorities and other stakeholders as appropriate

Socialisation and communication 

Create a calendar of MART socialisation activities.

Run information sessions for professionals and volunteers who will use the tools

Work with Resolve Poverty’s Development Team to identify opportunities to create new MARTs

Attend regular internal team and project team meetings as required.

Support the delivery of Resolve Poverty’s broader work as and when requested.

Person specification:

Essential:

A passion for partnership working, wanting to build a career in the not-for-profit sector.

Strong verbal communication skills, including the ability to speak to different audiences and people in different positions of seniority and from different backgrounds.

Good interpersonal skills, with the ability to foster positive working relationships with colleagues and external stakeholders.

Excellent organisational and administrative skills. Excellent attention to detail with the ability to interpret and report on quantitative data. 

Good written skills, with the ability to condense complex information.

The ability to work independently, with strong time management skills, and basic administrative skills.

Excellent teamworking skills, with the ability to work effectively with colleagues across the Resolve Poverty team. 

A commitment to Resolve Poverty’s vision and aims

Knowledge of poverty and financial exclusion in the UK, including knowledge of the role localities can play in tackling poverty.

Demonstrable knowledge of how local support systems operate. 

Desirable:

Experience of supporting monitoring and evaluation processes as part of project delivery. 

Experience of poverty, in your personal and/or professional life.

A passion for involving “experts by experience”, i.e. people who have experience of an issue in their personal lives.

A well-established UK charity is seeking a Finance Business Partner to join its finance team on a 12-month fixed-term contract.

The organisation operates a significant retail and e-commerce function which generates vital income to support its charitable activities. This role will provide strategic financial support to these commercially focused areas, helping to drive performance, improve decision-making and maximise income generation.

Reporting to the Senior Finance Business Partner, this role will act as a trusted advisor to senior stakeholders across Retail and E-commerce, providing insightful financial analysis, commercial challenge and financial modelling to support business planning and growth initiatives.

This is an excellent opportunity for a commercially minded Finance Business Partner who enjoys working closely with operational stakeholders, translating financial data into meaningful insight and influencing business decisions within a purpose-driven organisation.

Key responsibilities:

• Partner with senior stakeholders across Retail and E-commerce, providing financial support and challenge to drive performance and achieve strategic objectives.

• Develop a detailed understanding of the operational and commercial drivers behind retail and online income streams.

• Lead the preparation of annual budgets, forecasts and reforecasts, ensuring financial plans align with organisational priorities.

• Produce monthly management accounts, delivering meaningful commentary and insight into financial performance.

• Develop and maintain financial models to support business cases, investment decisions, growth initiatives and scenario planning.

• Analyse sales performance, income trends, cost drivers and operational KPIs to identify opportunities for improvement.

• Support income generation strategies through commercial analysis and performance reporting.

• Build strong relationships with budget holders, providing ongoing financial guidance and support.

• Present financial information and analysis to non-finance stakeholders in a clear and engaging manner.

• Support month-end and year-end reporting activities, including accruals, prepayments and balance sheet reconciliations.

• Assist with the annual accounts process and act as a point of contact for external auditors where required.

• Contribute to continuous improvement initiatives, enhancing financial processes, systems and reporting capabilities across the organisation.

You will:

• Be a fully qualified accountant (ACA, ACCA, CIMA or equivalent) with post-qualification experience.

• Have strong Finance Business Partnering experience, ideally supporting retail, e-commerce, commercial or income-generating functions.

• Possess excellent financial modelling, budgeting and forecasting skills.

• Have the ability to analyse and interpret complex financial and operational data and translate this into actionable insight.

• Demonstrate strong commercial awareness and an understanding of the key drivers of retail and online performance.

• Be confident building relationships and influencing stakeholders at all levels of the organisation.

• Have excellent communication skills and the ability to explain financial information to non-finance audiences.

• Have experience producing management accounts and performance reporting.

• Have knowledge of charity accounting and SORP, or a strong interest in developing expertise within the sector.

• Be proactive, solutions-focused and comfortable operating in a fast-paced environment.

What's on offer:

• Salary of £56,919 per annum.
• 12-month fixed-term contract.
• Hybrid working arrangements, with a London office and flexibility around home working, alongside an expectation of approximately two days per week in the office.

Fundraising Assistant (Hybrid)

Salary: £29,811
Contract: Permanent 

We also offer:

• 25 days annual leave (plus bank holidays) and a discretionary Christmas closure
• Benefits platform with discounts on retail, dining and days out 
• Salary sacrifice schemes for gym, bicycles and nursery/childcare
• Access to a free Employee Assistance Scheme to support you inside and outside of work
• Enhanced maternity, paternity and adoption pay 
• Hybrid working with flexibility from day one

Location: Head office (Fivefields, 8-10 Grosvenor Gardens, London) with occasional travel to our reserves typically two days per week, the remaining from home.
Hours: 9:00am – 5:00pm, with flexibility available from day one. 

Join us in bringing London’s wildlife back

At London Wildlife Trust, we’re working to restore wild places and reconnect people with nature. This role offers a fantastic opportunity to develop a career in fundraising while contributing to that mission - supporting a range of activities that helps grow our membership. 

You’ll be at the heart of our day-to-day membership operations, helping to ensure our supporters feel valued and well looked after. From maintaining accurate records and processing donations, to assisting with campaigns and communications, your work will help everything run smoothly.

This is also a great opportunity to gain broad experience across fundraising. You’ll work closely with colleagues across membership, individual giving, corporate partnerships and grants - giving you exposure to different areas and the chance to get involved in a variety of projects and campaigns.

If you’re highly organised, enjoy working with data and people, and are keen to build a career in fundraising, this is a role where you can learn, grow and make a real impact.

What you’ll be doing 

• Provide excellent supporter care by responding to enquiries and building positive relationships
• Maintain and update supporter records in our CRM system (Access CRM), ensuring accuracy at all times
• Support core financial administration for membership income, including donation processing, refunds, and related records management
• Help coordinate mailings, events and member communications
• Provide flexible support across the wider fundraising team, gaining experience in different fundraising areas

What we’re looking for

• Experience in an administrative, customer service or support role (ideally within a charity, fundraising or marketing environment)
• Strong organisational skills, with the ability to manage multiple tasks and meet deadlines
• Excellent attention to detail and accuracy, particularly when working with data
• Confident communication skills, both written and verbal
• A genuine interest in fundraising and passion for our mission

Please see job description for full person specification.

Closing Date: Sunday 26 July, 5pm 
Interviews: Are scheduled to take place on Monday 3 August and Wednesday 5 August and reasonable adjustments will be offered to all candidates including the choice to meet online or in-person.  

Does this sound like you? We’d love to hear from you! 

Our vision is a London alive with wildlife, with nature in everyone's neighbourhood. To achieve our goal of inspiring everyone to help restore London’s wildlife, we recognise that our team must better reflect and represent all of London’s diverse communities. 

We are also committed to ensuring that the safety and wellbeing of children, young people and adults at risk is at the heart of our engagement with people. 

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