79 Homeless jobs

REPORTING TO: Head of Services

RESPONSIBLE FOR: Team Leaders and other service-based roles as required

PURPOSE OF POSITION

The Service Manager will have overall responsibility for the operational leadership, quality, performance and contract delivery of both the LB Newham Core and the Intensive Support Accommodation contracts. The role will ensure a joined-up support pathway for residents with low, medium, high and complex support needs, promoting safety, stabilisation, independence, move-on and long-term tenancy sustainment.

The post-holder will lead staff teams to deliver high-quality, trauma-informed, strengths-based and person-centred support for vulnerable single homeless adults, including residents with multiple disadvantage, high levels of risk and complex support needs.

The role will set, monitor and embed clear resettlement and support standards, ensuring residents receive consistent assessment, support planning, risk management, move-on preparation and tenancy sustainment support.

The role will be accountable for safeguarding, housing management, performance reporting, quality assurance, partnership working, commissioner confidence and continuous service improvement.

What makes this role different

• Lead the full move-on journey, from pre-tenancy preparation to sustaining community accommodation, ensuring residents receive timely, effective support.

• Combine trauma informed support, tenancy sustainment, homelessness prevention, partnership working and values-led leadership to help residents build independence.

• Work with Resident Services, Intensive Housing Management team. landlords, commissioners and agencies to prevent repeat homelessness and improve outcomes.

• Lead with purpose, strengthen practice and model a learning culture rooted in Growth, Inclusion, Collaboration and Compassion.

The role will require participation in the on-call rota and occasional evening and weekend work in line with service needs.

RESPONSIBILITIES & ACCOUNTABILITIES

Key Responsibilities

• Lead the delivery supported accommodation contracts in line with commissioner expectations, contract requirements, organisational policies and agreed performance standards.

• Provide clear management oversight of service quality, safety, safeguarding, risk, incidents, complex cases and escalation.

• Ensure residents receive effective assessments, risk management, support planning, move-on planning and outcome-focused reviews.

• Set and maintain clear resettlement standards across the service, ensuring residents are supported to develop independent living skills, secure appropriate move-on options and sustain accommodation after leaving the service.

• Ensure support standards are consistently applied, including timely assessments, person-centred support plans, regular key work, outcome-focused reviews, accurate case recording and clear escalation of risk or non-engagement.

• Promote trauma-informed, strengths-based and psychologically informed practice across the service.

• Work closely with the Intensive Housing Management team to oversee housing-related support, including referrals, placements, rent accounts, Housing Benefit claims, arrears prevention, voids, licence or tenancy obligations, move-on and tenancy sustainment.

• Ensure the intensive supported accommodation service provides safe, responsive and proportionate support for residents with complex needs and high levels of risk.

• Monitor performance against contract indicators, including outcomes, safeguarding, engagement, rent accounts, move-on, tenancy sustainment, voids and resident feedback.

• Prepare accurate reports, evidence and performance commentary for commissioner monitoring, audits, inspections and service reviews.

• Lead, develop and support staff to work as one team while maintaining service-specific boundaries, contractual standards, professional accountability and Your Place values.

• Maintain effective staffing arrangements, including cover for key working, weekend, out-of-hours and intensive provision requirements.

• Build strong partnerships with commissioners, Adult Social Care, health services, substance misuse services, criminal justice partners, housing providers and community agencies.

• Use service data, resident feedback and quality assurance activity to drive improvement, demonstrate impact and evidence value for money.

• Work closely with the Quality Assurance Manager and Impact Manager to use performance data, quality assurance findings, resident feedback and outcome measures to identify trends, strengthen practice and drive continuous service improvement.

• Work flexibly to respond to urgent operational issues, safeguarding concerns, incidents, commissioner requests and service pressures.

• Embed person-centred practice and meaningful co-production with residents, ensuring services are shaped by lived experience and aligned with Your Place values of Growth, Inclusion, Collaboration and Compassion

PERSON SPECIFICATION

The successful candidate will bring the experience, knowledge, leadership skills and values needed to manage high-quality supported accommodation services and contribute effectively to the wider Your Place team.

Essential Criteria

• Experience managing or supervising staff in supported housing, homelessness, social care, community support or a similar setting.

• Ability to lead change, improve practice and support staff through service development.

• Experience supporting vulnerable homeless adults, rough sleepers or people facing multiple disadvantage.

• Strong understanding of risk, safeguarding, trauma, mental health, substance misuse, tenancy sustainment and move-on barriers.

• Experience leading services that manage challenging behaviour, anti-social behaviour, safeguarding concerns, tenancy breaches, arrears or complex risk.

• Experience of contract management, performance monitoring, quality assurance, reporting and service improvement.

• Good understanding of housing management, including arrears, voids, tenancy or licence breaches, maintenance, health and safety, and property-related risk.

• Ability to analyse performance information, identify risks and trends, produce clear reports and use data to drive improvement.

• Experience building constructive relationships with commissioners, statutory services, voluntary sector partners and internal stakeholders.

• Knowledge of person-centred, strengths-based, trauma-informed and psychologically informed support.

• Knowledge of safeguarding adults, mental capacity, confidentiality, professional boundaries, data protection, equality and diversity, and complaints handling.

• Excellent written and verbal communication skills, including clear reports, briefings and monitoring returns.

• Commitment to resident involvement, co-production, equality, diversity, inclusion and anti-discriminatory practice.

Desirable Criteria

• Experience managing commissioned homelessness or supported accommodation contract.

• Experience working within or alongside London local authority homelessness pathways.

• Experience of managing voids, referrals, move-ins, move-outs and partnership-based accommodation arrangements.

• Experience of using Home Star, In-Form, Pyramid or equivalent systems to monitor support, tenancy sustainment, risk, outcomes and case recording.

• Experience preparing for audits, inspections, commissioner reviews or contract monitoring meetings.

• Experience leading services through mobilisation, remodelling, restructure or improvement planning.

Aptitude and Behaviours

confidently use performance data, resident feedback and quality assurance learning to improve outcomes and value for money.

Provides values-led leadership and communicates clearly with staff, residents, commissioners and partners.

Use written, numerical and performance information to make sound, accountable and compliant decisions.

Involving and Including Embeds resident involvement and promotes dignity, choice, equality, inclusion and cultural competence.

Build and develop a high-performing team through clear direction, supervision, support and accountability.

Appointment is subject to an enhanced DBS check, satisfactory references and the right to work in the UK

Salary: £38,000 - £43,000 (inclusive of London Weighting)
Contract: Permanent
Location: London – Hybrid working (2 days/week in Old Street)
Closing date: 30 September 
Benefits: 30 days annual leave bank holidays, flexible working, competitive pension, salary sacrifice schemes, generous wellbeing and volunteering benefits

We are thrilled to be partnering with a national homeless charity to find a New Corporate Partnerships Manager to join their high-performing fundraising team.

This is a fantastic opportunity for an experienced new business fundraiser to play a key role in securing high-value, long-term corporate partnerships, including six- and seven-figure opportunities. You will lead on building and managing a strong pipeline of prospective partners, creating compelling and innovative partnership propositions, and driving significant income.

Working collaboratively, you will develop creative, bespoke opportunities that resonate with corporate decision-makers, confidently pitch partnerships at a senior level, and influence stakeholders to secure investment in their work. You will also have line management responsibility, supporting the development of a team member while contributing to a culture of ambition and success.

To be successful in this role, you will need:
 

• Proven experience securing high-value corporate partnerships and delivering against ambitious income targets
• Strong business development and sales skills, with a track record of building pipelines, qualifying opportunities and converting prospects into long-term partners
• Exceptional presentation, negotiation and relationship-building skills, with the confidence and credibility to pitch to senior corporate stakeholders and win new business
• Excellent written and verbal communication skills, with the ability to create compelling proposals, tailor partnership propositions and deliver persuasive, impactful pitches

If you would like to discuss this role with us, please contact us and quote reference 3064HB.

Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector—you can read more about our commitment to diversity here: www.ashbyjenkinsrecruitment.co.uk/our-commitment-to-diversity/

If enough applications are received, the charity reserves the right to close the application period early.
 

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Edinburgh Tollcross shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to apply

Please click ‘Apply for Job’ below. You are required to submit your work history and a supporting statement.

Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your support statement responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter Scotland

A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding statement

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We are recruiting for a Senior Community & Events Fundraising Officer

Role Purpose

Working within Stonepillow’s Income Generation team, the Senior Community & Events Fundraising Officer will lead and grow Stonepillow’s events, challenge events and community fundraising activity, generating unrestricted income and building long term relationships with supporters.

Key Areas:

Events & Challenge Fundraising

• Lead Stonepillow’s events fundraising function, taking ownership of the planning, coordination, delivery and evaluation of Stonepillow led fundraising events.
• Develop and deliver an annual programme of fundraising events, identifying opportunities to grow income, participation and supporter engagement.
• Manage event budgets, timelines, venues, suppliers, volunteers and event day delivery.
• Monitor event and challenge income, expenditure and performance against agreed targets and KPIs.

Community Fundraising & Supporter Stewardship

• Proactively build new relationships across the local community, actively identifying and pursuing new fundraising opportunities.
• Be a visible representative of Stonepillow, attending community events, networking opportunities, talks and presentations.

CRM & Reporting

• Work closely with the Partnerships and Community Fundraising Manager and wider Income Generation team to deliver Stonepillow’s fundraising plan and agreed income targets.
• Maintain accurate supporter, event and fundraising information on Donorfy and ensure appropriate stewardship activity is recorded.

The benefits of working at Stonepillow:

• Healthcare and wellbeing support including access to in-app virtual appointments with NHS registered GPs and access to a comprehensive Employee Assistance programme with face-to-face counselling
• A medical cashback scheme and retail discounts
• Stakeholder pension, employer contribution of 5%
• 25 days holiday plus bank holidays (pro rata)

A bit about us:

Stonepillow support and empower homeless and vulnerable people with compassion and commitment to achieve sustainable independence and wellbeing and make positive changes in their lives.

If you are reading this after the 15th September please understand that we will have started shortlisting at this point; however (regardless of when you apply) all applications will be carefully reviewed and we will be in touch with everyone in due course.

We reserve the right to close this vacancy early if a high volume of applications has been received.

Early applications are encouraged, interviews will commence before the closing date if suitable candidates are identified

Stonepillow is committed to safeguarding children, young people and vulnerable adults. All post holders are subject to a satisfactory Disclosure and Barring Service (DBS) check.

We're looking for 2 hardworking and resilient Support Worker's to join our Learning Disabilities service located in Hertfordshire. No experience or personal care required, just the right values.

£28,808.00 per annum, working 40 hours per week.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Oakview is a supported living project for 10 customers with mild to moderate learning disabilities. It provides a 24/7 support service, with an emphasis on choice and control for customers, enabling them to achieve greater independence, improved quality of life and integration into the wider community.

What you'll do:

The service offers specialist support to homeless men across a range of areas including re-offending behaviour, mental health issues, physical health needs and substance misuse. Edward Alsop Court implements and promotes the Psychologically Informed Environment (PIE) model.

We also have external support from Turning Point and CGL to support our customers with their substance misuse.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

• If a need arises, deliver all aspects of support to enable a customer to develop independent
• living skills as appropriate to the individual needs of the customer. In some services, this
• will include delivering personal and physical care as appropriate
• Support customers to undertake all domestic tasks wherever possible, including practical
• assistance where they have not yet developed the skills, to ensure customers enjoy a high
• quality of accommodation
• Participate in the support planning and risk management, as facilitated by the lead Support
• Worker
• Carry out security duties to ensure the safety of the customers and premises

About you:

• Exudes a warm friendly presence and open behaviour
• Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure
• their judgement

What you'll bring:

Essential:

• NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:

• Experience in working with people with Learning Disabilities and Autism

About us:

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

The Housing First Worker will be responsible for coordinating and providing a person centred, strength based support service to create long term sustainable tenancies by empowering customers, increasing independence, and maximising connectivity with the local community.

All activity will be underpinned by the following Housing First Principles:

1. People have the right to a home

2. Flexible support is provided for as long as it is needed

3. Housing and support are separate

4. People have choice and control over all aspects of their lives

5. The service is based upon individual’s strengths, goals, and aspirations

6. An active engagement approach is used

7. A harm reduction approach is used.

Reporting to the Housing First Team Leader, the Housing First Worker is responsible for coordinating and providing a personalised, trauma informed support service to people with complex needs facing multiple exclusion in line with Housing First Principles.

Organisation Context:

Oasis Community Housing (OCH) is a Christian response to homelessness and disadvantage providing housing, support and other specialised services. The support provided aims to develop life skills that will enable people to live successful independent lives.

Oasis Community Housing is part of the Oasis group of charities. The group includes national charities dedicated to education, housing, and campaigning against human trafficking and we work to a common vision of creating communities in which everyone can thrive and reach their God-given potential.

We welcome applicants from all faiths or none, but it is important that all employees understand and sympathise with the Christian vision, ethos, and culture of the organization. However, it will be an 1 occupational requirement that a practising Christian be needed for some specified roles. This will be highlighted in the qualifications section of the job description and will be clearly stated in the job advert.

Oasis Community Housing is a growing charity, with its Central Office in Gateshead. 

Duties & Responsibilities:

• To assist the Project Team Leader/senior worker in ensuring holistic (mental, physical, emotional, spiritual) support is provided to people in accordance with the ethos and values of Oasis Community Housing. 

• Work with Housing First individuals to help them articulate their goals and aspirations offering personal, therapeutic, and emotional support. The work will be informed by core Housing First principles.

• Undertake comprehensive needs and risk assessments with each allocated resident. 

• Develop and maintain relationships with Housing First individuals to enable person centred support, promoting personal choice and wellbeing. This will be done through regular contact, including visits to individuals’ homes and appropriate community settings.

• Be adaptive and flexible, resilient to challenges and rejections, to support the stability and progression of Housing First individuals to achieve personalised outcomes. 

• Liaise with accommodation providers and actively encourage Housing First individuals to move into appropriate Housing First accommodation of their choice. 

• Identify barriers to acquiring and maintaining accommodation and provide support, including practical help with furniture, benefits advice, budgeting, neighbour relations and liaising with landlords.

• Offer advice, guidance, and support on ways in which substance misuse and other harmful activities can be practiced more safely. This includes anticipating and supporting the reduction of harmful challenges while maximising opportunities.

• Support individuals in attending AA/NA and taking first steps to address their substance misuse issues.

• Be empowered and persistent in advocating for individuals to access all services, including reconciliation work with agencies, if required. 

• Develop, maintain and coordinate effective working relationships with external agencies, promoting effective communication for and about individuals ensuring the Housing First project is widely known and promoted.

• Identify cases requiring further help (specialist advice, alternative support) referring and supporting engagement as appropriate.

• Support individuals to access community resources to develop positive peer networks and meaningful leisure opportunities, including social, recreational, sport, faith, learning and arts.

• Regularly review individuals support plans to update, maintain accurate monitoring and evaluation records using InForm, including detailed information on people worked with.

• Actively participate in achieving targets as set by the Housing First senior/Manager. 

• Actively engage with supervision with line manager, including review of training needs. 

• To be responsible and accountable for the delivery of high-quality support.

• Undertake any other duties consistent with the role. 

• To assist in the recording of access to, participation in and evaluation of services; to encourage and facilitate consultation and participation at all levels of service development. 

• Supporting in the active participation of people resident in Housing First project design, delivery, and evaluation 

• Providing support in the process surrounding the refusal of applicants and move on decisions for Housing First referrals. 

• To be involved with, and facilitate, group work activities e.g. Life and Employability Skills Workshops, Social Events, Personal Development Programme activities and keep records of such activities. 

• To ensure safeguarding policies and procedures are adhered to in your practices, and that concerns are reported appropriately and expediently.

• To signpost and support people to access other professional services.

Personal Specification/Key Competencies:

Qualifications:

• Relevant qualification to NVQ Level 2 (Desirable)

• Professional qualification in a related field (housing management, social work etc.) (Desirable)

Work Experience:

• At least 2 years’ experience as a support worker (Essential) 

• Good understanding of housing first principles. 

• Experience of using person centred support plans (Essential) 

• An awareness of the impact of worklessness on homeless people (Desirable) 

• Knowledge of drug and alcohol misuse (Essential) 

• Knowledge of mental health issues (Desirable) 

Outreach Support Worker Opportunities

Bristol

£34,873 - £38,763 pa 

Do you want to get out there and work in a role where you will support an end to rough sleeping in Bristol? 

St Mungo’s Bristol Street Outreach Team will be recruiting to a number of Outreach Worker roles as part of an increased number of opportunities across rough sleeping services. This could include working with focused groups of clients including those residing in vehicles on the roadside or people who have been rough sleeping for a particularly long time, some of whom are part of the ‘Target Priority Group (TPG)’.

Our belief is that rough sleeping is an intrinsically harmful and dangerous activity both for the individual and for the wider community. Therefore, we take a proactive and assertive approach to supporting people away from this activity. Our aim is to support people to recover from the effects of rough sleeping and move away from a street lifestyle permanently.

Working as an Outreach Worker you will:

• Work with people who are rough sleeping to assess their needs and deliver a person-centred support that meet peoples individual needs and connect them to suitable housing options. This could also include working alongside people who are residing in vehicles on the roadside.
• Balance time in the community, on Outreach, working with people where they are sleeping or spending their days, alongside time in the office completing administrative tasks and attending meetings.
• Help people access vital services like healthcare, substance use support, and adult social care.
• Work in partnership with multi-disciplinary teams and agencies across the city to meet client’s individual needs.

It’s not always an easy job, but the opportunity to work with different people every day, helping individuals experiencing homelessness and the local community end the harms of rough sleeping can be highly rewarding.

You will work on a weekly shift rota including mornings, evenings, weekends and bank holidays. This helps us to ensure we are available to support people experiencing homelessness when they need us the most. Shifts can vary particularly during periods of extreme weather.

About you

We are always on the lookout for people who share our ambitions. You don’t need direct experience to succeed in these rewarding roles; if you are ready to get out there and support our clients, we encourage you to apply!

• You will have good communication skills with the ability to network and build effective relationships with a variety of people, a good understanding of the complex issues faced by homeless people and the difficulties they experience in accessing services.
• If you think you have the resilience and patience to work with people who may have complex needs and challenging behaviour, we will provide you with the tools and training to support clients to end rough sleeping for good.  
• Due to the nature of this role a full UK or equivalent driving license is desirable for this post, and/or competency in cycling.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

Closing date: 10am on 24 September 2026

Interview and assessments on: 5-6 October 2026

Please note: This role is not eligible for visa sponsorship. Applicants must have existing and ongoing right to work in the UK for the duration of employment.

Successful candidates will be required to provide evidence of their right to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.

Location: Manchester Hub – Watson Street

Salary: Grade 3 - £32,585 per annum pro rata

Hours: 2 x full time – 35 hour per week

Contracts: Both posts are fixed term until 31st August 2027

Closing date: Wednesday 23rd September 2026 at 11:30pm

Are you a compassionate, proactive and collaborative individual, with experience in housing and homelessness advice and advocacy? If you are looking for an exciting new career opportunity, then join Shelter as a Housing Rights Worker and you could soon be making a real difference to people affected by the housing emergency.

About the role

Shelter Manchester are recruiting two Housing Rights Workers, as part of our @Home Service, to undertake preventative work with families at risk of homelessness, so that they can sustain a safe and secure home.

Your role will be to deliver high quality housing advice and advocacy in school settings to  families at risk of becoming homeless and experiencing housing issues.  You will plan and deliver holistic casework to families and support them to resolve their housing situation, as well as recording quantitative and qualitative data to evidence the impact of these interventions. 

You will work within school and community settings to deliver rights awareness workshops to improve professional’s knowledge of local housing issues and raise awareness of housing rights

About you

You will have the ability to engage and work collaboratively with individuals, communities and a variety of stakeholders, including running group workshops and presentations. You have experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy, with the ability to progress to specialist level knowledge. Essential to the role will be good time management, carrying out casework related interviews, maintaining detailed case records and offering advice and support to clients to inform their decisions.

Benefits 

In return we offer a competitive salary as well as a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the team

You will be part of an existing multi-disciplinary team that offers housing and homelessness advice and support across Greater Manchester. It consists of a solicitor led legal team providing advice and representation, and an advice service providing advice, support and guided self-help to people with housing, debt or welfare benefit issues. There is also a committed and skilled team of volunteers that offer peer support, mentoring and more general volunteering adding significant value to our core service offer.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to apply

Please submit your work history and a supporting statement with responses to the three 'About You' points outlined below. The supporting statement should be no more than 1500 words in total. 

• Knowledge and experience of housing and homelessness advice and advocacy and the ability to progress to specialist level knowledge
• Ability to listen to, engage and work with individuals and communities
• Experience of delivering and/or ability to deliver group workshops and presentations

Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We're looking for an inspirational people person to join us as an Assistant Shop Manager in our Shelter shop in Skipton. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time.

This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people.

Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

We’re looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used.

Apply to be part of our team and be the change you want to see in society

How to Apply 

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

 Project Manager 

JOB DESCRIPTION

Salary

£39,152 - £39,862 (NJC SCP 28-29, pro-rated for part time). Pay rise pending.

(actual salary, £31,320 - £31,890 pe

Hours

30 hours per week, with potential to increase in line with the needs of the organisation.

Location

BYH, Stapleford, Nottinghamshire

Responsible to

Chair of the Board of Trustees

About Broxtowe Youth Homelessness

Broxtowe Youth Homelessness (BYH) is a small, well-established charity supporting young people aged 16–25 who are homeless or at risk of homelessness across Nottinghamshire and Derbyshire. Our practical, person-centred approach helps young people move towards greater stability, independence and opportunity.

With four years of funding secured from The National Lottery Community Fund, BYH is entering an exciting period of development, including a rebrand and transition to an incorporated charity. Our new Director will play a key role in leading us through this change, strengthening partnerships, developing new opportunities and helping shape the future of a small charity with real potential to grow its impact.

Strategic Leadership and Organisational Development

• Provide effective leadership and direction for BYH, working closely with the Board of Trustees to develop and deliver its vision, strategy and development plans.
• Identify opportunities for the charity to grow its impact, develop new services and respond to emerging local need.
• Ensure BYH remains a responsive, sustainable and well-managed organisation.
• Support the Board of Trustees with clear, timely information and advice to enable effective decision-making.

People and Culture

• Lead, motivate and develop a committed staff and volunteer team.
• Foster a positive, inclusive and supportive culture in which people feel valued and able to do their best work.
• Manage recruitment, induction, supervision, appraisals and professional development.
• Ensure staffing and resources are effectively deployed to meet organisational priorities.

Service Quality and Safeguarding

• Oversee the effective delivery and development of BYH's services, ensuring they are high quality, accessible, responsive and person-centred.
• Ensure the voice, experience and needs of young people inform service development and improvement.
• Lead on quality assurance, monitoring and evaluation, using evidence, outcomes and feedback to demonstrate impact and improve services.
• Act as the Designated Safeguarding Lead, ensuring robust safeguarding practice, policies and procedures are effectively implemented across the organisation.

Finance, Funding and Sustainability

• Work with the Finance Officer, Treasurer and Board of Trustees to maintain strong financial management and effective financial controls.
• Contribute to organisational budgeting, financial planning and long-term sustainability.
• Lead on identifying and pursuing appropriate funding opportunities, including grants, partnerships and commissioned services.
• Develop high-quality funding applications and ensure successful projects are effectively managed and reported.

Partnerships, Influence and Profile

• Develop and strengthen effective multi-agency partnerships with statutory, voluntary and community sector organisations.
• Act as an ambassador of BYH at local, regional and national meetings, networks and forums.
• Chair and coordinate the South Nottinghamshire Interagency Forum.
• Raise the profile of BYH and promote its work, achievements and impact.

Governance, Compliance and Risk

• Work collaboratively with the Board of Trustees to ensure effective governance, risk management and accountability.
• Ensure BYH's policies, procedures and practices are regularly reviewed and comply with relevant legislation and good practice.
• Maintain BYH's status as a recognised AIM Qualifications Centre.
• Ensure appropriate health, safety and regulatory arrangements are in place across the organisation.

Equality, Diversity and Inclusion

• Champion equality, diversity and inclusion across BYH.
• Ensure our services and working environment are welcoming, accessible and respectful to all.
• Promote a culture that recognises the dignity, strengths and potential of every young person.

For full details of the role and responsibilities, please refer to the attached Job Description.

Deputy Outreach Manager

We are seeking an experienced people manager to lead high-quality services and improve outcomes for young people facing homelessness and complex challenges.

Salary: £32,606 per annum
Location: North Tyneside
Hours: 37.5 hours per week
Contract: Permanent, full time
Closing date: 21 September 2026

About the role

Be the difference for young people facing homelessness.

As Deputy Outreach Manager, you will help lead services supporting young people who are homeless, at risk of homelessness or experiencing other complex challenges. You will supervise and inspire frontline colleagues, maintain high standards of support and housing management, and help young people move towards safer, more independent futures.

Working closely with the wider management team, you will make confident decisions, manage risk and ensure services operate safely and effectively. You will also develop strong relationships with commissioners, stakeholders and delivery partners, representing the service at regular meetings and supporting successful partnership working.

Your key responsibilities will include:

· Supervising and supporting teams and individual staff members

· Ensuring young people receive safe, consistent and person-centred support

· Overseeing safeguarding, risk assessments and support planning

· Maintaining effective housing management and service standards

· Monitoring health and safety through regular checks, risk assessments and reporting

· Helping to manage local project budgets and resources

· Building productive relationships with commissioners, stakeholders and partner agencies

· Working with internal teams, including Finance, HR, Quality and Compliance, Fundraising and Communications

· Supporting the smooth day-to-day operation and continued development of the service

About you

You will be an experienced and proactive manager who can lead people, manage competing priorities and make sound decisions in complex situations.

You will bring:

· Experience of supervising teams and individual staff members

· Experience of delivering safe services to young people at risk, both in accommodation and within the community

· Strong decision-making and risk management skills

· Experience of safeguarding children and young people

· Knowledge of risk assessments and support planning

· Good literacy, numeracy and IT skills

· Strong professional boundaries and personal integrity

· The ability to work collaboratively with colleagues and external partners

· A commitment to equality, diversity, dignity and respect

Experience of working within Ofsted requirements would be desirable but is not essential.

About Depaul UK

Depaul UK exists to end homelessness and change the lives of people affected by it. Since 1989, the charity has provided accommodation, prevention and support services to thousands of marginalised young people across the UK.

You will receive tailored training and development, 26 days’ annual leave rising with service, family-friendly policies, a pension with employer contributions of up to 7%, an Employee Assistance Programme with 24/7 GP access, a cash health plan and retail and lifestyle discounts.

Depaul UK welcomes applications from people of all backgrounds and is committed to fair, inclusive and safer recruitment. An appropriate DBS check will be undertaken where required.

Other roles you may have experience of could include Deputy Service Manager, Assistant Service Manager, Outreach Team Leader, Housing Services Manager, Supported Housing Manager, Homelessness Service Manager, Project Manager or Support Services Manager.

Please note this role is advertised by NFP People, the recruitment agency acting on behalf of Depaul UK.

Location: Weymouth

Hours: Full time – 35 hours per week 

Salary: £32,585 per annum plus £802 Essential Car User Allowance

Contract:  Fixed term until 31st March 2029

Closing date: Wednesday 23rd September 2026 at 11.30pm

This role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1 support.

Do you have a good understanding of the needs of women affected by homelessness and multiple disadvantage?  Then join Shelter as a Support Worker and you could soon be playing a vital role supporting women who are at risk of homelessness.

About the role

The role will work in partnership with Dorset charity STARS – Sexual Trauma and Recovery Service and your focus will be to support women who have experience trauma and abuse and are at risk of being made homeless. You will be part of the SHINE service – (Sustaining Housing Independence and Emotional Resilience)  and will tailor accommodation support to each woman and support them to overcome the barriers they face to sustaining a home. You will also help them to access specialist counselling to address and recover from their experiences.

About you

You have a strong understanding of support and housing issues and experience of working with women with multiple disadvantage. You also have knowledge of safeguarding frameworks, experience of the delivery of services for women and of working with multiple agencies to support people. You are able to manage a demanding caseload and use case management and Microsoft Office tools for your work. As the role will require you to visit people in their homes you will need a full valid driving licence and access to a car for work purposes.

Benefits

We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the team

Our team in Dorset has been providing housing advice and support services within the area for over 20 years. We have office bases in Bournemouth and Weymouth as well as working in community venues and partner organisation sites. We deliver a wide range of housing rights, legal services, community and support work and advocate for change to fix the broken housing system.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

How to Apply

Please submit your work history and a supporting statement with responses to the first four 'About You' points outlined in the job description. The supporting statement should be no more than 1500 words in total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

· We prioritise diversity and have an inclusive and open mindset

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

London Youth Gateway is a sector leading service supporting 18-25 year-olds facing homelessness or rough sleeping across the capital. Our mission is to make sure young Londoners bounce back quickly and safely in times of crisis and to prevent or solve their homelessness for good. You will be playing a leading role in helping to shape the work of the partnership, its collaborative processes as well as its connections with each of the London local authorities.

This is a key role in our organisation, and we are looking for someone with demonstrable experience in partnership and stakeholder engagement who knows how to get and keep people on board to meet mutual or differing needs. The ideal candidate will be a confident communicator and persuasive negotiator with an eye for detail. You will be able to facilitate multi-agency meetings and collaboration, hold responsibility for regular reporting to the commissioner, and contribute to our broader policy and influencing work. We have big ambitions for an organisation our size, so we are on the look-out for someone who can work at their own initiative, support our different teams, and is not afraid to get hand-on with administrative tasks, while tuning into partner priorities and sniffing out great opportunities to connect.

Key details

• Contract type and hours: The role is full-time (35 hours per week), Monday-Friday. Some work over the Christmas period will also be required.

• Starting salary: £39,634. Salary scale AP32 (£39,634) to AP36 (£44,348).

• Location: New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR

• Application deadline:9am, Monday 21 September

• How to apply: complete our application form below, submit your CV and write a 2 page cover letter/supporting statement. Please don't include your name or address in your CV or cover letter.

Family Support & Mediation Worker

We are seeking a Family Support & Mediation Worker to help young people and families experiencing conflict rebuild relationships and prevent homelessness.

Position: Family Support & Mediation Worker
Salary: £27,943 FTE, £11,177.20 actual salary
Location: North Tyneside, with travel across the North East
Hours: Part-time, 15 hours per week
Contract: Permanent
Closing Date: 27 September, 2026

About the Role

This is a rewarding opportunity to work directly with young people aged 11 to 25 and their families, providing practical support and mediation during periods of conflict, crisis or relationship breakdown.

You will manage a small caseload, helping families improve communication, resolve difficulties and build stronger relationships. The aim is to intervene early, reduce family breakdown and help prevent young people from becoming homeless.

Working across the North East, you will build strong relationships with young people, families, schools and other professionals.

Key responsibilities include:

· Providing family support and mediation to young people and their families

· Managing a small caseload and developing individual support plans

· Completing risk and needs assessments

· Helping families improve communication and work through conflict

· Supporting young people to remain safely within their family or support network wherever appropriate

· Working closely with schools, local authorities, homelessness services and other agencies

· Developing referral pathways and building relationships with partner organisations

· Responding appropriately to safeguarding concerns

· Maintaining accurate case records and monitoring outcomes

This is a mobile role requiring independent travel across the North East.

About You

You will have experience supporting young people, families or individuals experiencing challenging circumstances and will be confident building relationships with people who may be experiencing conflict or crisis.

You will also have:

· Experience managing a caseload or providing one-to-one support

· Strong communication and relationship-building skills

· Experience of risk assessment, support planning or safeguarding

· The ability to remain impartial and calm in difficult situations

· Confidence working independently and with external agencies

· Good organisation and case-recording skills

· A strengths-based, solution-focused approach

You do not need to already hold a mediation qualification. Full training will be provided, including support to complete the Level 4 Interpersonal Mediation Practitioner's Certificate during your probation period.

Experience of family mediation, youth work, family support or homelessness prevention would be particularly welcome.

About the Organisation

The organisation is a national charity working to prevent homelessness and provide accommodation and support for young people experiencing disadvantage.

You will join a supportive, values-led organisation offering 26 days' annual leave, increasing with service, employer pension contributions of up to 7%, tailored training and development, an Employee Assistance Programme, cash health plan and a range of employee discounts.

Other roles you may have experience of could include: Family Support Worker, Youth Support Worker, Family Liaison Worker, Family Intervention Worker, Early Help Worker, Homelessness Prevention Worker, Mediation Worker, Young People's Support Worker, Youth Worker or Key Worker.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.

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