3 Homeless officer jobs in East of England
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We are looking for a Housing and Destitution Caseworker to join our small, impactful team and provide or co-ordinate advice on welfare and housing issues to migrants.
ABOUT US
Hackney Migrant Centre (HMC) is a community-based charity providing free legal advice, casework support and holistic support services to refugees, asylum seekers and vulnerable migrants.
Approximately 50% of the people we support are homeless, and many are experiencing destitution due to precarious immigration status, the No Recourse to Public Funds (NRPF) restriction or whilst living undocumented in the UK. HMC’s work is informed by our vision of a UK where no one is forced into destitution, exploitation, or vulnerability because of their immigration status.
HMC is currently a small team of 7 employees, including a CEO, Community Manager, Immigration Team Manager, Immigration Caseworker and Access to Justice Coordinator, and an Administrative Support Officer alongside a larger team of up to 60 volunteers.
ABOUT OUR SERVICES
We are based in our office in Stoke Newington, where we provide immigration advice & representation and our housing advice and casework support services. We also offer regular community sessions in a local venue on the 2nd and 4th Wednesday of every month. We call these sessions our ‘Wednesday Service’. The Wednesday Service has historically been the heart and soul of HMC, and it continues to play a key role in our service delivery, accessibility and community presence.
Our Wednesday Service is a multi-functioning hub, offering a warm, welcoming and accessible space for:
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Legal advice appointments with HMC advisors and external specialist partners
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Casework appointments with staff and specialist volunteers
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Holistic advocacy appointments delivered by our volunteers
Our team supports an average of 350 people across all our service areas.
ABOUT THE ROLE
The Housing and Destitution Caseworker will provide or co-ordinate advice on welfare and housing issues to migrants. This will include people visiting the Wednesday Service or referred by the Immigration Team. The post holder will assist with follow-up casework, and recruit and develop a small volunteer Housing and Destitution Support Team to support with these tasks. The post-holder will work to build partnerships with external specialist advisers, to expand our diagnostic advice provision and support with successful referrals for onward legal challenges.
Main duties
- Provide casework and advocacy support to homeless and destitute migrants regarding housing, and welfare entitlements including asylum support, Children Act and Care Act duties, mainstream benefits and homeless duties.
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Develop and coordinate partnerships with external specialist housing advisors to deliver housing advice and take on cases where able.
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Recruit and induct volunteers to a small Housing and Destitution Support Team and supervise their work.
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Keep up to date with legislation and practical guidance required to support destitute migrants, including attending relevant training sessions.
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Provide training to HMC’s volunteers on housing and destitution issues.
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Make referrals to public law/community care and housing legal representatives for complex casework and legal challenges such as judicial review.
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Identify where visitors need to access mental health or specialist support and escalate safeguarding concerns in line with HMC’s safeguarding procedures.
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Maintain records on all casework, regularly review progress during the casework journey, and ensure that cases are closed when support has ended.
Partnerships
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Develop links and partnerships with other organisations to enable effective joint working.
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Collect information, statistics and case studies on destitute migrants and the issues they face for the purposes of improving service quality and to meet the requirements of funders.
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Contribute case studies and statistical data to relevant policy/strategic legal work carried out by HMC and other partner organisations.
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Attend forums of organisations working in the sector to share best practice and evidence from HMC’s frontline work.
Additional responsibilities
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Administrative tasks relevant to the post
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Help to cover the work of the team during absences
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Contribute to HMC’s housing and destitution guides and signposting materials
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Support with the wider work of the organisation as needed, including assisting with the set-up and pack-down of the Wednesday Service and associated events.
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Implement sensitively HMC’s policies and procedures, especially with regards to confidentiality
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and diversity, equity and inclusion
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Work collaboratively with other HMC staff, volunteers and professional advisors
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Participate actively in staff meetings, and other meetings as may reasonably be required
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Attend HMC Trustees’ meetings as required
HOW TO APPLY
If you would like to apply for this position, please submit a Covering Letter (no more than 1 page) and CV, demonstrating how you meet the requirements in the person specification (below) via the Charity Job website.
Two professional references will be requested if successful at interview. The successful candidate will be required to undergo an appropriate level of DBS check.
We know that women and people from marginalised or under-represented groups- including people of colour- tend to apply only for roles where they meet 100% of the criteria. We encourage you to apply if you have an interest in the role even if you do not meet all the criteria below, particularly if you have lived experience of migration.
Please note that we can only accept applications from candidates who have the right to work in the UK. If you do not have the right to work in the UK but you are interested in supporting HMC, please see our website for opportunities to volunteer with us.
The application deadline is 23.30 on Saturday 19th September, and we expect to hold interviews in the week beginning 5th October 2026.
PERSON SPECIFICATION
E = Essential, D = Desirable
Experience
E – Experience providing advice and casework support to destitute migrants and/or experience of providing housing advice and casework support to people facing homelessness.
E – Experience of providing support, supervision and training to volunteers
E- Experience communicating clearly and professionally with a range of audiences, including the public and statutory services.
E – Track record of working in a team in a highly pressurised, front-facing environment.
D – Experience of maintaining effective working relationships with a wide range of agencies
D – Experience of recording and reporting outcomes to funders
Knowledge / Skills
E - Knowledge of the rights of migrants seeking housing, and community care support in the UK and the UK’s housing and homelessness services and support provision.
E – Understanding of the UK asylum support provisions.
E – Knowledge of refugee, migrant and homelessness organisations and other relevant organisations to support referrals and signposting.
E - Excellent IT skills, including Outlook, Microsoft Office, Sharepoint, CRM databases (HMC uses Lamplight).
D - Working knowledge of UK immigration legislation affecting refugees and migrants and the impact of the hostile environment on migrants.
D – Experience of recognising and responding to safety and safeguarding concerns, and supporting members of the public in a trauma-informed way.
Personal
E - Highly effective communication and interpersonal skills.
E - Ability to work with vulnerable migrants with sensitivity and cultural awareness.
E - Demonstrable commitment to the principles of diversity, equity and inclusion and of advancing the rights of migrants in the UK.
E - Commitment to ongoing learning and development and keeping up to date with legislative developments which will have an impact on migrants.
E - Ability on occasion to work outside of normal office hours (e.g. evening meetings).
If you would like to apply for this position, please submit a Covering Letter (no more than 1 page) and CV, demonstrating how you meet the requirements in the person specification, via the CharityJob website.
The client requests no contact from agencies or media sales.
Job Title: Youth Lead
Oasis Hub Enfield, Enact, Enfield Island Village, Enfield EN3 6GS
Hours: 40 hours per week. Applications for flexible working patterns considered (0.8 FTE minimum). The role requires regular evening working during term time and attendance at residential trips twice a year with hybrid working by arrangement
Contract: Permanent
Salary: £45,000 per annum
Want to lead a Youth Service offering a diverse range of activities for the local community?
Want to enable young people to thrive?
Want to be lead a dynamic, passionate and impactful team?
Enact is a friendly, community-based charity at the heart of Enfield Island Village. With our roots in youth and family provision, we have grown into a busy and welcoming local organisation offering a wide range of services, activities and opportunities for our community. We are a small, supportive team who care about the work we do and the people we work alongside. We want enact to be a place where staff feel welcomed, trusted and able to make a real difference.
Young people lie at the heart of our work. We want enact to be somewhere they feel safe, valued and able to be themselves. Through positive activities, trusted relationships and individual support, we help young people build confidence, develop new skills, discover opportunities and get the support they need to fulfil their potential.
The Youth Lead will provide leadership and oversight of enact’s youth provision, ensuring that young people have access to consistently high-quality, safe and engaging services. The Youth Lead will be a visible presence within enact’s youth provision and will be expected to build strong and trusted relationships with young people, families and partner organisations.
Key responsibilities include:
· Lead the planning, coordination and delivery of enact’s youth programmes and activities.
· Develop a varied programme incorporating positive activities, informal education, personal and social development and opportunities for young people to develop new skills and experiences.
· Oversee youth sessions, including a regular and visible presence within youth sessions
· Provide day-to-day leadership and support to one youth worker, sessional staff and volunteers.
· Develop and maintain effective relationships with local schools, colleges, youth services, community organisations, statutory agencies and other partners.
· Maintain a strong awareness of national developments, emerging issues and trends affecting young people and the youth sector, including changes in youth work practice, policy and legislation.
The successful post holder must have:
· Relevant professional qualification in Youth Work, or another relevant discipline, or substantial equivalent professional experience.
· Significant experience of working directly with young people.
· Experience of planning and delivering high-quality youth provision.
· Experience of leading, supervising or supporting staff, sessional workers and/or volunteers.
· A commitment to the Oasis ethos and values, including inclusion, equality, and perseverance.
As part of the package, Oasis offers:
· A pension scheme, offering 7% employer contribution.
· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).
· Policies which promote well-being and are family friendly.
To apply, please send your CV and a Supporting Statement (no more than two A4 pages).
Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.
Completed applications should be returned by 18th September 2026
Stage 1 Interviews will take place in person w/c 5th October 2026.
We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know.
We appreciate you may wish to use AI to support elements of your application but we strongly encourage all candidates to submit applications that genuinely reflect their own skills, achievements and lived experiences. It's what makes your application stand out!
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Oasis Community Partnership Charity No. 1163889 Enfield Island Youth and Community Trust t/a enact Registered Charity No. 1109131
Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.
The client requests no contact from agencies or media sales.
Community Youth Work Manager
Oasis Community Hub, Waterloo
Hours: 40 hours per week
Contract type: 1-year fixed term
Salary: £34,030 per annum (including London Weighting)
Supporting young people to thrive in Waterloo
Do you believe in the potential of every young person? Are you an experienced youth practitioner who can combine excellent frontline practice with leadership, strategic thinking and partnership working?
Oasis Hub Waterloo is looking for a Community Youth Work Manager to lead and develop our youth services for young people aged 10+ across North Lambeth.
Oasis Hub Waterloo has been part of the Waterloo community for more than 20 years. We’re an ambitious, inclusive and Christ-centred organisation working alongside local people to build a community where everyone is included, can contribute and can reach their potential.
Our youth service has been working with young people in North Lambeth for more than a decade. We provide accessible, supportive and trauma-responsive services that help young people build confidence, make positive choices and thrive in our community.
About the role
This is an exciting opportunity to shape and lead our youth work at a time of development
You’ll manage a small team of youth practitioners and sessional workers while staying connected to frontline delivery. You’ll oversee and deliver group activities, after-school drop-ins and one-to-one mentoring, as well as developing holiday programmes, youth leadership and social action opportunities.
You’ll also help shape the future of our youth provision, working with colleagues across Oasis Hub Waterloo to develop our 0–18 strategy and create new, collaborative services.
Partnership working is central to the role. You’ll develop strong relationships with Oasis Academy South Bank, local youth organisations, community partners and statutory services, helping connect education, health and community provision around the needs of young people.
About you
You’ll bring significant experience of working directly with young people aged 10+, alongside the skills and confidence to lead and develop a youth service.
You’ll have:
· Strong youth work practice, including group and one-to-one work.
· Experience of developing and delivering youth programmes or projects.
· Experience of managing or supervising staff, sessional workers or volunteers.
· Strong partnership and multi-agency working skills.
· A thorough understanding of safeguarding and child protection.
· Experience of monitoring, evaluating and improving services.
· Creativity, initiative and the ability to develop new opportunities for young people.
· A genuine passion for helping young people thrive.
Knowledge of youth services in Lambeth or Southwark, and experience of education, youth leadership, social action or statutory services, would be particularly welcome.
Join us
You’ll join an innovative and supportive charity where you’ll have the opportunity to make a tangible difference to young people and help shape the future of youth work in Waterloo.
Oasis is committed to inclusion and welcomes applications from people of all backgrounds.
The role includes regular evening and some weekend work and is subject to an enhanced DBS check.
As part of the package, Oasis offers:
· A pension scheme, offering 7% employer contribution.
· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).
· Policies which promote well-being and are family friendly.
To apply, please send your CV and a Supporting Statement (no more than two A4 pages).
Please expand on your CV in your cover letter to explain why you would be a good fit for the role.
Please include how you would balance frontline youth delivery with leadership and management responsibilities.
Please also give an example of a piece of youth work you are particularly proud of, explaining what you did and what difference it made.
Incomplete applications will not be considered.
Completed applications should be returned by 9am Monday 21st September 2026.
Interviews will take place on Thursday 24th September 2026.
We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know.
We appreciate you may wish to use AI to support elements of your application but we strongly encourage all candidates to submit applications that genuinely reflect their own skills, achievements and lived experiences. It's what makes your application stand out!
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
To apply, please send your CV and a Supporting Statement (no more than two A4 pages)
Please expand on your CV in your cover letter to explain why you would be a good fit for the role.
Please include how you would balance frontline youth delivery with leadership and management responsibilities.
Please also give an example of a piece of youth work you are particularly proud of, explaining what you did and what difference it made.
Incomplete applications will not be considered.
The client requests no contact from agencies or media sales.
