Homelessness support worker jobs in Edinburgh
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Social Media and Marketing Executive
Responsible to: Digital Marketing Manager
Contract Type: Permanent, full time
Salary: C£27,000 a year, dependent on experience
Location: Edinburgh / Hybrid
About Social Bite:
Social Bite is a charity and social enterprise with a vision of a society where no one should have to be homeless. For over a decade, we’ve brought people, partners and communities together to challenge the status quo and pioneer solutions that create lasting change.
From supporting people to find a safe place to call home, to empowering people into employment, to providing free, fresh food to people experiencing homelessness or food poverty, our work is rooted in dignity, kindness and impact. Across flagship campaigns, fundraising events and community led action, everything we do reflects our values of kindness, collaboration, dignity and impact, and our belief that lasting change is possible when people come together with purpose.
We’re proud of our warm, inclusive and supportive culture, where people feel trusted, valued and encouraged to bring their whole selves to work, with a strong focus on wellbeing, balance and collaboration.
The role:
We are seeking a Social Media and Marketing Executive to join our team and support our mission to end homelessness. This role involves developing and executing campaigns that engage and inspire action. The successful candidate will be passionate about content creation and possess the skills to enhance our brand visibility and fundraising efforts.
What you’ll be doing:
Working as part of our dynamic Fundraising and Marketing team, you’ll work closely with the Head of Marketing and Communications, the Senior Communications Manager and the Digital Marketing Manager to build the Social Bite brand. Your skills and enthusiasm will help drive footfall to our social enterprise coffee shops, raise awareness around homelessness, and amplify our fundraising initiatives. No two days are the same in this fast-paced role that covers the whole marketing mix.
Powerful storytelling: we need to create content that shines a spotlight on our key impact projects, like our Jobs First employment programme and our free food services. You’ll play an integral role in increasing awareness and engagement with our two new Social Bite Villages.
Maximise our digital presence: grow our online following through engaging social media content (especially videos), digital advertising, newsletters, and a website redevelopment project.
Large-scale campaigns: support the marketing and communications activities surrounding fundraising initiatives like our UK-wide Festival of Kindness Christmas campaign which aims to deliver 300,000 gifts, meals and essential items to people who are vulnerable and experiencing homelessness through the winter. This includes a large-scale online fundraising campaign across multiple channels. Offline, you’ll gather content at sites like our Trees of Kindness across Scotland, Birmingham and London, where supporters can bring gifts and make donations.
Champion our social enterprise: promote our coffee shops and commercial initiatives in Edinburgh, Glasgow, Aberdeen and London by working closely with our operational management colleagues to brainstorm innovative ideas, craft point-of-sale, design promotional materials, and increase in-store brand impact.
Event management: plan and deliver events big and small, from producing assets for charity stalls at corporate fairs, to marketing our Impact Conferences and black-tie fundraising dinners.
Why join us?
Impact: your work will empower people experiencing homelessness to transform their own lives through our key pillars of providing homes, jobs, food and support.
Culture: you’llbe part of a supportive and dynamic team in an entrepreneurial organisation that values your unique take on how to achieve our goals.
Growth: opportunities to work on exciting projects and learn, grow, and shine in a role that’s as rewarding as it is challenging.
Perks: competitive salary, flexible working hours, and benefits including:
o Generous annual leave entitlement (plus public holidays)
o Hybrid and flexible working
o Pension scheme
o Free food at Social Bite Coffee Shops
o Reward Hub (discounted gym, restaurants, shop partnerships)
o Health benefits cash plan
o GP24 access
o Death in Service
o Employee Assistance Programme
o Access to in-house counselling
o Monthly ‘Values Superstars’ rewards, recognising commitment to embodying Social Bite’s values
o A welcoming, inclusive and dog friendly office
Application process: please send a CV and cover message. Your cover message should give us a sense of who you and help us understand why you’re a good fit for this role. It could be a letter (up to 500 words), a video or voice note (up to four minutes), a presentation or infographic (of comparable length). Please also include up to three links to pieces of Social Media content that you have created.
Interview process:
Interview questions will be sent to you in advance to allow you to prepare.
Ahead of the second-round interview we’ll also ask short-listed candidates to complete an exercise, like a brief presentation or creating a short piece of content, for us to discuss on the day.
- First round interview with Head of Marketing and Communications and Senior Marketing Manager.
- Second round interview with Head of Marketing and Communications, Senior Communications Manager and Director of Philanthropy and Marketing.
Application process: please send a CV and cover message Your cover message should give us a sense of who you and help us understand why you’re a good fit for this role. It could be a letter (up to 500 words), a video or voice note (up to four minutes), a presentation or infographic (of comparable length). Please also include up to three links to pieces of Social Media content that you have created.
We believe everyone deserves a safe place to call home. We’re a charity and social enterprise working to break the cycle of homelessness.



The client requests no contact from agencies or media sales.
Salary – Grade 4 - £35,581 per annum, pro rata for part time
Hours: 1 x part time - 28 hours per week - can be worked flexibly
Contract: Fixed term until end of March 2028
Location: Home Worker with occasional travel to Manchester, Birmingham or Sheffield
Closing date: Thursday 27th August 2026 at 11:30pm
Are you a customer-focused individual with recent experience of providing specialist level debt advice? Then join Shelter as a Specialist Debt Adviser supporting client-facing debt advisers with their complex casework, contributing to resources and helping us to influence the debt advice sector.
About the Team
Our Specialist Debt Advice service works with front-line debt advisers based across England & Wales, providing support with their complex case work. The service currently operates between 9-5 Monday to Friday, with advisers offering live support to clients on a rota basis throughout the week.
About the Role
As a Specialist Debt Adviser, you will be responsible for handling phone and email enquiries to the service, using diagnostic questioning to fully establish the caller's enquiry and providing detailed and timely responses. We'll also rely on you to identify and act upon any emergency enquiries and prioritise your workload accordingly. Helping our Team to produce written and on-line content and provide service users with the latest developments in debt regulation, policy and good practice will be important too.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
You are someone who champions user-focused advice and who can take complex language and processes and make them easy to understand for professional advisers and other audiences. You will need excellent all-round understanding of debt advice, with experience of producing written and on-line resources, including guidance documents, webinars and attendance at networking events, providing service users with the latest debt regulation, policy and good practice. You have good typing skills and proficiency using Microsoft office applications and case management and reporting systems.
Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
How to Apply
Please submit your work history and a supporting statement with responses to the four 'About You' points outlined in the job description. The supporting statement should be no more than 1500 words in total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
· We prioritise diversity and have an inclusive and open mindset
· We are open to risk and learning from our experiences
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.


