Hospital and community navigator jobs in Charing cross, greater london
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About us
Through the Reset Navigators role, we support Rough Sleepers in Tower Hamlets affected by drugs and alcohol. Our team takes a harm-reduction approach: meeting people where they are, reducing stigma, and helping them access treatment, health services, and wider community support.
This role is an opportunity to make a real difference—whether you bring experience from substance use services or transferable skills and a passion for supporting people.
We are looking for someone who can:
- Manage a caseload of people who are rough sleeping and have substance use support needs
- Carry out regular street outreach to sleep sites and known hotspots across the borough
- Work in a harm reduction approach to support safer outcomes for clients
- Build strong partnerships with other services to improve access to support and ensure effective safeguarding
- Support more people into structured treatment and recovery through tailored pathways for rough sleepers
- Help reduce barriers to healthcare by supporting clients with GP registration, hospital appointments, and access to specialist services
- Communicate effectively and build positive relationships with clients, colleagues, and partner agencies
- Contribute to the development of the service, working in a solution-focused and strengths-based way
Benefits
- 27 days holiday plus bank holidays
- Pension scheme
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Access to shopping discounts
- Learning & development opportunities
- Monthly reflective practice
To apply: Please upload your CV with a covering letter detailing how you meet the job specification by15 May 2026 at 23:30.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.



Team Leader - Carer Peer Support (Adult Mental Health)
£34,101 FTE, pro rata 28 hours per week, great benefits!
We are looking for someone to join our local, independent Carer-led charity, someone who has their own personal story of caring, able to use that lived experience as well as their professional skills and knowledge to help others. The postholder will collaborate extensively with our funding partner, South West London and St George’s Mental Health NHS Trust, as well as other charity delivery partners to improve the identification of, and support for, unpaid family and friend Carers of adults with mental health needs. The work may also involve identifying children and young people in caring roles and brokering access to our Young Carers Support team.
As well as leading a small, part-time team of Carer Peer Support Workers, you will work alongside them, providing front-line, individual and group dedicated support (practical, social and clinical interventions). As well as coordinating services to assist Carers with their own wellbeing needs, you will enable Carers to provide well-informed care for their friends and family. You also will be our representative for the MH Trusts’ Triangle of Care Steering Group.
The client requests no contact from agencies or media sales.