Shifts available seven days a week:

-8am to 4pm

-3:30pm to 10pm

Glass Door Homeless Charity is London’s largest open-access winter night shelter. This award-winning, independent charity provides shelter and support for those with nowhere else to turn.

Between 4 November 2019 and 5 April 2020, Glass Door provided accommodation to about 175 rough sleepers per night across four London boroughs.  Due to COVID-19 Glass Door is launching a fixed location hostel for those experiencing Homelessness. Our Homeless Accommodation Managers are integral in the running of this life-saving service. 

The working week will require each manager to spend two to five shifts on duty, managing the Winter Hostel Provision. Working in a two-person team with support from the hostel staff to manage and administer the hostel.  

Our Winter Hostel Provision Managers are fully supported by the charity and receive a thorough induction prior to the opening of the hostels. Come and be part of something special and help us to relieve poverty amongst those experiencing homelessness in London.

This is an exciting opportunity for full time Housing Key Worker to join The Elms team to provide support to the elms residents, helping us to deliver an excellent restorative service to Dacorum’s homeless. As well as a good understanding of housing and benefit support, the successful candidate must demonstrate an excellent understanding of the issues faced by homeless people from complex backgrounds and an ability to engage positively with these people.

As the Housing key worker your role will be to provide personal centred support to individuals who could be experiencing a range of problems accessing or affording accommodation in Dacorum. Experience with the homeless, alcohol and drug dependencies or mental health is favourable

The role is a full time position and requires workers to be available on a, 7 days a week shift pattern on a rota basis, days, evenings and weekends

This is a varied, challenging and exciting post and an ability to work well in a team in conjunction with an extensive knowledge of housing key work and the outcome star. You will need to be passionate and share Dens commitment to changing people’s lives.

Identify any areas for development/improvement, maximising community integration opportunities and ensure that individuals are supported in a manner that maximises individual’s skills and provides the opportunity to develop new skills to enable increased independence, to maintain detailed case records and support plans is essential.

Experience using software packages including Microsoft Excel, Word and Outlook (or similar) is also required.

As travel across Dacorum sometimes required in the role; a full, current driving licence and access to a vehicle is essential. For this role you will require an Enhanced DBS check.

Closing date is 30th September 2020. Please complete our application form. 

Support Worker

£22,750 rising to £23,205 per annum after probation | 40 hours per week | City and East London

Bring your enthusiasm and your willingness to make a difference to the lives of homeless people.

We have exciting opportunities for full-time and part-time Support Workers.

About the role

You will help to provide personalised and responsive support to individuals who are on their journey from homelessness to independent living.

You will be based at one of our schemes in Tower Hamlets or the City of London.

You will:

• provide dynamic person-centred support to residents

• support residents to realise their goals

• work with stakeholders to ensure residents receive integrated healthcare and community services

• ensure at all times the environment is safe and welcoming for all

• work together in a team to deliver a psychologically informed environment

Who we are looking for

We are looking for a self-starter with a passion for sparking change in people’s lives.

You will be have the necessary skillset to empower people and support residents to achieve their goals.

What we offer

PRHA was awarded the Investors in People Gold standard for the second time in 2019.  We are in the top 3% of housing associations in achieving this award. 

Our comprehensive, training and support package will enable you to grow in your career and achieve your professional aspirations.

What we do

PRHA is a specialist Housing Association and adult social care provider focussed on East London, mainly Tower Hamlets and the City, Hackney and Southwark.

We help people who are homeless (or at risk of becoming homeless) to help themselves through a wide range of residential and non-residential services. As well as having suffered the crisis of homelessness, many of our residents have support needs relating to substance misuse and poor mental and physical health.

Our services include permanent and temporary housing, support to live independently, resettlement preparation & support, access to employment, training & education & money management advice.

Our support services are underpinned by a commitment to Psychologically Informed Environments and personalised support.

How to apply

Please see the Job Description, Personal Specification and Application Form attached. These can also be accessed via our website.

Please complete the Application Form and return via email or post- the details of which are on the Application Form.

Closing Date

Monday 21st September 2020 11am.

Support Worker x2

Closing date:Wednesday 23rd September 2020

Aim of the role:To support and empower our customers to increase their life skills

Location:Stockwell

Salary: £23,690.00

Contract:1x Permanent Contract & 1x Fixed Term Contract for 9 Months

Hours: 37.5 per week, working on shift which is 5 days a week over a 7 day rota, including early mornings, evenings and weekends. 

Benefits:

As part of your employment package with us, we offer:

• a competitive salary, comprehensive training and development programme, 
• 25 days annual leave plus bank holidays, increasing each year to 30 days annual leave plus bank holidays after 5 years  
• option to buy or sell annual leave up to one week’s annual leave
• a health cash plan providing cash back towards healthcare bills and other wellbeing benefits
• occupational sick pay
• contributory group pension scheme
• free life assurance
• cycle to work scheme and season ticket loans

About the Role

The service is an 87 bed supported housing service for young people aged 16-24 years with a range of complex needs, including experience of homelessness or rough sleeping, substance misuse, mental ill health and offending. The role will require you to work alongside our customers, as part of a multi-disciplinary team, to help identify their strengths and skills so they can achieve their goals and aspirations. Managing all aspects of service delivery including casework management and the daily running of busy hostels and promoting an inclusive and passionate culture.

About You

This post presents an exciting opportunity to be an integral part of the development and delivery of services that support young people affiliated to criminal activity. In this role you will be expected to work directly with vulnerable clients who are disadvantaged. As well as having experience of supporting vulnerable people to achieve independent living, you must have a clear understanding of why people become homeless, and the needs and challenges they face.

This position plays a vital role in supporting individual’s to create better life opportunities to and become productive members of the wider community. You will be expected to work with internal and external partners to set and achieve long lasting and realistic gaols. 

As part of this role you will be required to take on a caseload of customers, with responsibility for key working groups and individual sessions on a weekly basis. This will include co-ordinating support packages and proactively ensuring all required tasks and activities are completed.

You may be required to provide coaching and guidance to your colleagues to assist yours and their professional development. You will be part of a dedicated and supportive team, and so will need to demonstrate a positive and inclusive approach. You must be able to communicate clearly, both verbally and in writing, and be competent in the use of Microsoft Office Word and Excel applications.

About Evolve Housing + Support

Evolve is a leading homelessness charity in London, providing housing and support to over 2,000 people each year.

We believe in building on people’s strengths, aspirations and goals to help break the cycle of homelessness and help them move forward with their lives.

We offer a programme of support tailored to meet people’s individual needs, including housing, employment and skills training, mentoring and counselling. We work with young parents and children at risk of exclusion to build the skills and resilience that can help prevent homelessness. We campaign to end street homelessness. We build affordable homes to help people move on to an independent life.

Our mission is to help children, young people and adults who are homeless or at risk of homelessness reach their potential, and move on to live happy, fulfilled lives.

Your application

Evolve Housing + Support is an equal opportunities employer and encourages applications from all sections of the community, including people who have experienced homelessness themselves.

Please ensure that your answers give a clear outline of how your application meets the criteria for this job.

Recruiting Support Workers to join our Homelessness and Complex Needs Service in Westminster!

£22,360 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

This role requires working on a rota basis including early shifts 7am-3pm, late shifts 1pm-9pm, weekends and Bank Holidays.

Edward Alsop Court provides accommodation for men over 50 with complex needs around health, mobility, alcohol use, or personality disorder. There are 29 self-catering beds for men over 35 with low needs, to prepare them for independent living. Specialist support is provided around re-offending behaviour, mental health issues, and substance misuse. EAC implements and promotes supporting people out of homelessness, particularly those with complex trauma or a diagnosis of personality disorder. The post holder will work at Edward Alsop Court Hostel a support accommodation service for men with complex needs supporting men with complex substance use, mental and physical health and offending behaviours, and those who are nearing their end of life. The project offers 24 hour high support providing 79 bed spaces. Support is delivered by a team of Support Workers, Specialist Support Workers and Night Support Workers.

The service sits in the heart of Westminster. Westminster is a high profile borough, with extensive network partners in ending homelessness and understanding of the needs of entrenched rough sleepers. Westminster offers extensive training opportunities and the service provides good work experience for psychology or social worker graduates. Edward Alsop Court Hostel works in partnerships with Westminster Council, The Passage, The Connection at St.Martin's, St.Mungo's, Turning Point, CGL, SLAM and other specialised services. The team works closely with each resident to secure appropriate longer term accommodation from the beginning of their stay.

The ideal candidate will have good knowledge and understanding of homelessness and demonstrate the ability to manage a complex group with dynamic needs. We are looking for someone who is energetic, enthusiastic, non-judgemental, a team player, thrives on working under pressure, providing effective crisis intervention, able to assess the needs and risks of clients, demonstrate good problem solving skills, and can demonstrate excellent networking and partnerships. They will have excellent communication skills (both verbal and written) and will be good at using their own initiative. The post holder will receive regular supervision and casework management sessions and monthly reflective practice sessions.

Key Responsibilities:

- Undertake key-working responsibilities for a service-user caseload assigned by the Team Leader/Manager
- Empowering and providing holistic support to service-users with high complex needs, specifically; single homeless people with mental health and substance misuse problems, dual diagnosis and forensic histories
- Building working relationships with local authorities, health trusts the local community and local police to support our service-users
- To induct new clients in line with the service policy
- To complete onward referrals to identified move-on and support clients to prepare effectively for move on
- To support and encourage clients to undertake housekeeping and client duties as necessary in order to maintain a clean and safe physical environment
- To serve food in the kitchen to customers during breakfast and dinner on a rota basis
- Reporting safeguarding issues efficiently using Look Ahead protocol policies and procedures
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that service-users enjoy a high quality of accommodation
- Advising service-users on benefits and financial difficulties
- Conducting face to face interviews and assessments to assess service-users suitability for the service
- Supporting service-users to set personalised goals in the form of a support plan
- Ensuring ongoing assessment and management of risk assessments with service-users
- Involving service-users in the development, design and delivery of the service
- Maintaining service-users rent accounts, and ensuring their rent accounts are managed and kept up to date
- Conducting Health & Safety checks
- Assisting the team in meeting occupancy targets by proactively preparing properties to be re-let
- To ensure that rental income is maximised by filling voids promptly and in line with the service's policy
- To liaise with Housing Benefit and the Department of Work and Pensions to ensure that clients and the Hostel receive all monies due to them
- To maintain a high standard of record keeping and keep all financial and administrative systems up-to-date and in line with policy
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
- Adhere to Look Ahead's Policies and Procedures

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

For more information or apply please visit our website.

Senior Support Worker (enhanced)

Closing date:           23 September 2020, 09:00

Aim of the role: To support and empower vulnerable customers to increase their life skills and to be a role model for the support team

Location: West Croydon

Salary:£26,780 per annum

Contract: Fixed term contract until 31 March 2021

Hours:37.5 per week.  Working on shift which is 5 days a week over a 7-day rota, including early mornings, evenings and weekends.

Benefits:

As part of your employment package with us, we offer:

• a competitive salary, comprehensive training and development programme
• 25 days annual leave plus bank holidays, increasing each year to 30 days annual leave plus bank holidays after 5 years  
• option to buy or sell annual leave up to one week’s annual leave
• a health cash plan providing cash back towards healthcare bills and other wellbeing benefits
• occupational sick pay
• contributory group pension scheme
• free life assurance
• cycle to work scheme and season ticket loans

About the Role

Ingram Court is a 44-bed service for young people from the age of 16-21 with a range of support needs, some of which are complex. The role will require you to work alongside our customers, as part of a multi-disciplinary team, to help identify their strengths and skills so they can achieve their goals and aspirations. Managing all aspects of service delivery, including casework management, the daily running of busy hostels and promoting an inclusive and empowering culture.

About You

As well as having experience of supporting vulnerable people to achieve independent living, you must have a clear understanding of why people become homeless, and the needs and challenges they face.

You will be required to take on a caseload of complex customers, with responsibility for key working, co-ordinating support packages and proactively ensuring all required tasks and activities are completed.

You will be part of a dedicated and supportive team, and will need to demonstrate a positive and inclusive approach. You must be able to communicate clearly, both verbally and in writing, and be competent in the use of Microsoft Office Word and Excel applications.

About Evolve Housing + Support

Evolve is a leading homelessness charity in London, providing housing and support to over 2,000 people each year.

We believe in building on people’s strengths, aspirations and goals to help break the cycle of homelessness and help them move forward with their lives.

We offer a programme of support tailored to meet people’s individual needs, including housing, employment and skills training, mentoring and counselling. We work with young parents and children at risk of exclusion to build the skills and resilience that can help prevent homelessness. We campaign to end street homelessness. We build affordable homes to help people move on to an independent life.

Our mission is to help children, young people and adults who are homeless or at risk of homelessness reach their potential, and move on to live happy, fulfilled lives.

Your application

Evolve Housing + Support is an equal opportunities employer and encourages applications from all sections of the community, including people who have experienced homelessness themselves.

Please ensure that your answers give a clear outline of how your application meets the criteria for this job.

Are you passionate about supporting and transforming the lives of people who are experiencing homelessness?

About the role

As a Support Worker (known internally as a Project Worker), you will provide high-quality support, care and advice to clients that focuses on their strengths and goals, and is delivered in a way that suits them. You will work with clients to identify their personal aims and ambitions, and assist in developing plans to achieve them.

We are recruiting to Support Workers in two of our services in Haringey.

Our Vartry Road Complex Needs service works with a number of clients with challenging behaviour. The suitable candidate must be able to, or prepared to learn to, work with the clients in Psychologically Informed Environment and in a trauma informed way to support clients in their recovery. The suitable candidate will be able to demonstrate resilience and to build positive working relationships with clients and to encourage them to participate in Employment, Training and Education as well as other meaningful activities.

The Haringey Assessment Centre is a high support 21 bed space hostel near Seven Sisters. Generally clients will stay for up to three months and are given intensive, personalised support by their Support Worker and staff. The focus is on recovery and enabling clients to have the skills to manage as independently as possible. During their stay at the Assessment Centre, Support Workers will work with clients to support them with their goals, to link in with other statutory services and find them suitable longer term accommodation within our pathway.

What we’re looking for

To succeed in these highly rewarding roles you will:

• Have an understanding of the issues faced by homeless or vulnerably housed people – you may have had personal experience of homelessness yourself

• Have experience of helping vulnerable people to identify personal goals and supporting them through a process of change

• Have a sound understanding of the support needs of people with low incomes, including rent payments/arrears and professional boundary issues

• Be committed to our Recovery Ethos

However, above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives.

If you believe that you have what we are looking for, and have an interest in working for a charity that makes a real difference to the lives of people who are homeless, and you are ready to apply now please click the apply button.

Please note, due to the needs of our services, Support Workers are required to work a shift rota, so flexibility is required. This will include some weekends and bank holidays.

What we offer

• Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

• A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 7 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, Irish and Women’s Action.

• Pay and Other Benefits

St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff.

St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website.

To view the job description and guidance on completing your application form, please click on the document available tab at the top of the advert page on our website.

Closing date: 10am on 21 September 2020

Interview and assessments on: 1 and 2 October 2020, via video call

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Are you passionate about supporting and transforming the lives of people who are experiencing homelessness?

We’re looking to recruit Support Workers (known internally as Project Worker) to join St Mungo’s team in our supported accommodation, semi-independent housing and assessment hub services.

About the role

As a Support Worker (known internally as a Project Worker), you will provide high-quality support, care and advice to clients that focuses on their strengths and goals, and is delivered in a way that suits them. You will work with clients to identify their personal aims and ambitions, and assist in developing plans to achieve them.

We are currently recruiting a Support worker to support the team at Wix’s Lane, a 24hr supported accommodation for adults with complex needs within the Lambeth Vulnerable Adults Pathway. The project consists of 18 individual studio flats, and offers a unique self-contained environment for people who may benefit from a supported transition towards increased independence or for those who are unable to thrive within a traditional communal hostel. With a 12 month length of stay, move-on is a key focus and the team work very closely with the Lambeth pathway manager to identify and secure move-on options for clients.

By applying for this role we will also consider your application for other Support worker vacancies in the area.  
 

Who we’re looking for

To succeed in these highly rewarding roles you will:

• Have an understanding of the issues faced by homeless or vulnerably housed people – you may have had personal experience of homelessness yourself
• Have experience of helping vulnerable people to identify personal goals and supporting them through a process of change
• Have a sound understanding of the support needs of people with low incomes, including rent payments/arrears and professional boundary issues
• Be committed to our Recovery Ethos

However, above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives.

If you believe that you have what we are looking for, and have an interest in working for a charity that makes a real difference to the lives of people who are homeless, and you are ready to apply now please click the apply button.

Please note, due to the needs of our services, Support Workers are required to work a shift rota, so flexibility is required. This will include some weekends and bank holidays.

What we offer

• Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

• A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 7 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, Irish and Women’s Action.

• Pay and Other Benefits

St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff.

St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

How to apply

Visit St Mungo's Webiste. To view the job description and guidance on completing your application form, please click on the document available tab at the top of the advert page on our website.

Closing date: 10am on Wednesday 23 September 2020

Interview and assessments on: Thursday 1 or Friday 2 October

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Recruiting for a Night Support Worker to join our Homelessness and Complex Needs service in Southwark!

GBP 22,360 per annum plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more working 40 hours per week.

Manor Place Hostel and David Barker House, provide supported housing for individuals with a history of homelessness and complex needs. This vary from ex-offending, substance misuse, mental health, domestic violence, etc.

Job Overview:
As a Night support worker, you will be working as part of a team as well as with external agencies such as London Probation Service, local substance misuse services, Mental health teams, and police amongst others. Sometimes customers may not be linked in with agencies when they enter the service, as a support worker it is part of your role to ensure they are receiving the correct support from agencies required. Ideally, you will have experience of working with vulnerable people or an understanding of the needs of homelessness. You will be required to support customers with managing their arrears; ensuring housing benefit is applied for as well as monitoring payments and acting appropriately if payments are suspended in order to ensure customer does not fall into any arrears. You will be responsible for supporting the working shift pattern of the service which is a five week rolling rota which consists of working some weekends.

Key Responsibilities:
- Undertake key-working responsibilities for a caseload if assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Proactively develop and maintain links with all key agencies, local statutory, and service providers in the local community to provide a range of engagement opportunities for customers in the community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Adhere to Look Ahead's Policies and Procedures (local and organizational)
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting customers to set personalised goals in the form of a Support Plan if needed
- Full responsibility over handover. Received from the afternoon staff, update, deliver this to the day staff and save it
- Management of risks associated with customers, visitors and the hostel, within an attitude of 'positive risk taking'
- Signposting and providing support with daily living activities, including practical assistance to support customers to independent living
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their room and maintain good personal hygiene
- Ensure the hostel and the customers are safe during the night. Making sure all patrols have been done accordingly and that they are properly updated on handover. To make sure that welfare checks are done
- Support the team with the VOID work. By getting rooms ready to let, etc.
- Maintaining health and safety of the building
- The expectation of the NSW is to organise the night shift, including the patrols the concierge will do or the time they need to be in reception. If there are any problem regarding the organization or the relationship between the concierge and the NSW, it should be notified to management
- Detailed contact with customers should be documented (SCS, DCR, etc), night staff should engage allocated customers inviting them for KWS
- Night staff must be sitting at reception and not in a back office, always alert and vigilant (not sleeping even during the break). Staff is not allowed to have headphones on at work. Reception shutters should always remain open and only should be closed on extreme circumstances during a risk period. Reception lights should be kept on at all times
- Night staff will be responsible of updating CIMS and booking in and out
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned by the Manager/Team Leader

For the full job description, please visit the Look Ahead website.

Senior Support Worker x2 positions

Closing date: Wednesday 23rd September 2020

Aim of the role:  To support and empower our customers to increase their life skills

Location:Stockwell

Salary: £24,720.00

Contract:Permanent

Hours:  37.5 per week. Working on shift which is 5 days a week over a 7 day rota, including early mornings, evenings and weekends.

Benefits:

As part of your employment package with us, we offer:

• a competitive salary, comprehensive training and development programme, 
• 25 days annual leave plus bank holidays, increasing each year to 30 days annual leave plus bank holidays after 5 years  
• option to buy or sell annual leave up to one week’s annual leave
• a health cash plan providing cash back towards healthcare bills and other wellbeing benefits
• occupational sick pay
• contributory group pension scheme
• free life assurance
• cycle to work scheme and season ticket loans

About the Role

The service is an 87 bed supported housing service for young people aged 16-24 years with a range of complex needs, including experience of homelessness or rough sleeping, substance misuse, mental ill health and offending. The role will require you to work alongside our customers, as part of a multi-disciplinary team, to help identify their strengths and skills so they can achieve their goals and aspirations. Managing all aspects of service delivery including casework management and the daily running of busy hostels and promoting an inclusive and passionate culture.

About You

This post presents an exciting opportunity to be an integral part of the development and delivery of services that support young people affiliated to criminal activity. In this role you will be expected to work directly with vulnerable clients who are disadvantaged. As well as having experience of supporting vulnerable people to achieve independent living, you must have a clear understanding of why people become homeless, and the needs and challenges they face.

This position plays a vital role in supporting individual’s to create better life opportunities to and become productive members of the wider community. You will be expected to work with internal and external partners to set and achieve long lasting and realistic gaols. 

As part of this role you will be required to take on a caseload of customers, with responsibility for key working groups and individual sessions on a weekly basis. This will include co-ordinating support packages and proactively ensuring all required tasks and activities are completed.

You may be required to provide coaching and guidance to your colleagues to assist yours and their professional development. You will be part of a dedicated and supportive team, and so will need to demonstrate a positive and inclusive approach. You must be able to communicate clearly, both verbally and in writing, and be competent in the use of Microsoft Office Word and Excel applications.

About Evolve Housing + Support

Evolve is a leading homelessness charity in London, providing housing and support to over 2,000 people each year.

We believe in building on people’s strengths, aspirations and goals to help break the cycle of homelessness and help them move forward with their lives.

We offer a programme of support tailored to meet people’s individual needs, including housing, employment and skills training, mentoring and counselling. We work with young parents and children at risk of exclusion to build the skills and resilience that can help prevent homelessness. We campaign to end street homelessness. We build affordable homes to help people move on to an independent life

Our mission is to help children, young people and adults who are homeless or at risk of homelessness reach their potential, and move on to live happy, fulfilled lives.

Your application

Evolve Housing + Support is an equal opportunities employer and encourages applications from all sections of the community, including people who have experienced homelessness themselves.

Please ensure that your answers give a clear outline of how your application meets the criteria for this job.

Full time 37.5 per week (Shift work/flexible)
Lambeth
Permanent

Closing Date: 28/09/2020 at midnight
Interviews:  TBC

We are looking for an enthusiastic Assistant Support Worker to join the team at Robertson Street our hostel in Lambeth. 

At Thames Reach we are committed to helping homeless and vulnerable people to live in decent homes, build supportive relationships and lead fulfilling lives. Our vision is to end street homelessness and our aim is to deliver high quality, effective services to vulnerable people.

This is a fantastic opportunity for someone who is keen to develop their knowledge and skills and play a role in shaping the provision of our support work.

You will be supported and trained to use your communication and creative problem-solving skills and will receive regular supervision to both guide your work and encourage and facilitate your personal development.

This is a sometimes challenging but extremely rewarding role that requires you to support our service users to view their stay in a hostel and supported accommodation as temporary, to encourage them to become more independent and self-sufficient.

You’ll be:

– organised in your work

– good at communicating and problem solving

– competent at using a computer and software packages

– committed to developing your knowledge and skills

– responsive and flexible to the needs of the team and the clients

As well as a great working environment we offer:

– 6.5% employer & 1.5% employee contributory pension
– Development opportunities
– 29 days annual leave plus bank holidays.
– Reimbursement of the cost of annual eye test
– Season ticket/cycle loan
– Flexible Working
– EAP services

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

For more information and to apply please visit our website. 

St Mungo’s is at the forefront of supporting individuals who have experienced homelessness. Our work is more crucial now than ever before as we support our clients throughout the covid-19 pandemic and ensure that no one who has been housed during this time returns to homelessness.

About the role

Birkenhead Street is a 31 bed hostel for homeless men and women, the service focuses on promoting recovery, providing assessment, support and resettlement services within a framework of active engagement and person centred planning. Our overall aim is to empower residents and we are now looking for 2 Night Workers to join the team.

In the role of Night Worker you will be responsible for appropriately dealing with any emergency situations that arise during your shift and writing handover notes for the daytime workers. You will also carry out administrative tasks, hourly building checks and monitor issues like noise in the locality and within the building. Other responsibilities include actively engaging with residents and providing them with support and assistance during the night.

What we’re looking for

To succeed in these rewarding roles you will have:

• Good communication skills with the ability to respond and interact effectively with residents and colleagues.

• Experience in following administrative procedures and maintaining clear and accurate records.

• Being reliable, awake and alert at all times during your shift and acting with integrity is expected, as is using your initiative and staying calm in the event of an emergency.

• You may have experience of working within a similar role or may have worked in other night accommodation / security type positions.

• Flexibility is required, as you’ll be working a Night shift rota that includes weekends and public holidays. On occasions you will also be expected to come in during the day to attend mandatory trainings, participate in supervision, team meetings and other activities as required. Further details about the shift rota can be provided further on in the recruitment process.

This is a really crucial role within the service and would be ideal for people who are looking to develop their career in the sector. Above all we are looking for inspirational, dedicated individuals; committed to our Recovery Ethos, and have a genuine desire to support people to transform their lives.

What we offer

• Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

• A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 7 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, Irish and Women’s Action.

• Pay and Other Benefits

St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff. St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

For this role staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday. 

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website. 

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.

Closing date: 10am 24 September 2020

Interview and assessments on: 5-6 October 2020 (to be held remotely via video call)

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Full time 37.5 per week (7 day shift rota including evenings and weekends )
Lambeth, SW8 2LH
Permanent

Closing Date: 28/09/2020
Interviews:  TBC

We are looking for an enthusiastic assistant support worker to join the team at Martha Jones House, our state of the art newly built hostel in Vauxhall.

At Thames Reach we are committed to helping homeless and vulnerable people to live in decent homes, build supportive relationships and lead fulfilling lives. Our vision is to end street homelessness and our aim is to deliver high quality, effective services to vulnerable people.

This is a fantastic opportunity for someone who is keen to develop their knowledge and skills and play a role in shaping the provision of our support work.

You will be supported and trained to use your communication and creative problem-solving skills and will receive regular supervision to both guide your work and encourage and facilitate your personal development.

This is a sometimes challenging but extremely rewarding role that requires you to support our service users to view their stay in a hostel as temporary, to encourage them to become more independent and self-sufficient.

You’ll be:

– organised in your work

– good at communicating and problem solving

– competent at using a computer and software packages

– committed to developing your knowledge and skills

– responsive and flexible to the needs of the team and the clients

As well as a great working environment we offer:

– 6.5% employer & 1.5% employee contributory pension
– Development opportunities
– 29 days annual leave plus bank holidays.
– Reimbursement of the cost of annual eye test
– Season ticket/cycle loan
– Flexible Working
– EAP services

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

For more information and to apply please visit our website. 

Are you passionate about making a lasting difference to the lives of vulnerable adults?

About the role

Housing First is a new approach to supporting the most entrenched, excluded and hard to reach clients. It focuses on finding permanent housing as quickly as possible and then addressing the issues that have contributed to an individual’s homelessness. Rather than follow the traditional routes of hostels and supported housing, Housing First offers people their own home and then gives them the intensive support needed to maintain their tenancies and move on with their lives away from the streets or hostels. This service is typically for prolific rough sleepers with multiple needs or those who otherwise get stuck in first stage accommodation services.

In this role you:

• Are responsible for the day to day delivery of the service, managing a small caseload of clients with the overall goal of supporting them to sustain a new tenancy

• Manage your own caseload and hours, requiring excellent time management skills, a proactive approach to your work and the ability to prioritise

• Provide tailored support to clients to meet individual need and aspiration, with clients being able to choose, as far as possible, what, how and when support is delivered.

• Deliver ongoing and intensive support to help your clients set up their home and maintain their tenancy. You will offer support over treatment and other issues assertively, however this engagement will be optional for clients

• Support will be offered in the tenant’s homes as well as in the community.

Core hours are 9-5, Monday-Friday, however, flexibility is required as the post-holder will be expected to work some bank holidays.

What we’re looking for

This is an exciting opportunity to work in a dynamic and innovative service. As part of a small team, with low individual caseloads, to succeed you will be able to work independently and be comfortable as a lone worker when required, with a good knowledge of the relevant protocols and safety precautions. You’ll be able to maintain enthusiasm for working with a challenging client-group, and provide the consistently high levels of support they require to meet their aims and objectives.

What we offer

• Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

• A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, South West, Irish and Women’s Action.

• Pay and Other Benefits

St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff.

St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website. 

To view the job description and guidance on completing your application form, please click on the document available tab at the top of the advert page on our website.

Closing date: 10am on 2 October 2020

Interview and assessments on: 14 and 15 October 2020, to take place via video call

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.