Hostel Worker

Morgan Hunt, working in partnership with two of the leading homelessness charities in London, have excellent opportunities for a Hostel Workers working within a homeless hostel setting in the following areas of London; Central, South East, West, East and North London. Our clients are looking for an experienced, proactive individual to join their vibrant team offering support to vulnerable male and female homeless clients with complex support needs.

Candidate requirements:

• Previous experience working within a hostel setting with a high needs client group
• Keyworking experience with clients with a variety of issues including homelessness, drug and or alcohol abuse, mental health and domestic abuse histories
• Ability to work on a rota which may include night shifts
• An enhanced DBS check issued within the last 12 months

Responsibilities Include:

• Keyworking a caseload of clients with complex support needs including substance misuse, mental health and dual diagnosis issues
• Providing tenancy sustainment advice
• Liaising with a range of specialist agencies on behalf of clients around a range of support issues

If you are interested in hearing more about these roles then please apply ASAP!

Morgan Hunt is a multi award winning Employment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role

Morgan Hunt are urgently looking for a number of Hostel Receptionist to work for a Supported Housing Hostel in Wimbledon

The hours are 22 hour per week based on a rota to include Monday to Friday 5.00pm to 9.00pm and Saturday to Sunday 8.30am to 8.30pm which are subject to change.

The Hostel Receptionist will undertake the following duties:

• Provide high quality, holistic support and temporary housing accommodation for young vulnerable people
• Monitoring the movements of residents and taking ownership for the evacuation of the building in the event of a fire alarm
• Reporting accidents and incidents where necessary and ensuring a handover is provided to the next Duty Support Officer
• Liaising with the resident involvement worker to identify resident members who are interested in exploring opportunities of involvement

The Hostel Receptionist will need to have the following education/experience:

• 2 years experience in a busy front office environment
• Good communication and numeracy skills
• Have an Enhanced DBS on the update service or willing to apply for a new one.

If you are interested in this position please apply for the role now

Morgan Hunt is a multi award winning Employment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Recruiting for 2 x Support Workers to join our Homelessness and Complex Needs services in Southwark!

GBP 21,944 per annum plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more

This role is working 40 hours per week.

David Barker House is located on Blackfriars Road in the borough of Southwark is a 45 bed homeless complex needs hostel for single males only. Manor Place Hostel is located in Kennington area in the borough of Southwark which is a 34 bed homeless complex needs hostel for single females only. All our residents have shared facilities and are aged between 18 and 60 years old. We support them with a range of support needs from domestic violence, substance misuse, mental health and offending. We aim to enable vulnerable people to address their identified support needs as well as manage risks in order to allow customers to move on towards greater independence. The service provides waking night cover as well as a team of staff support workers with a case load of around 8-12 customers depending of the needs of the service. To enable and support vulnerable individuals with complex needs to address this while maintaining their tenancy with the long term goal of living in an independent setting by providing flexible and individually tailored support package. Working with excluded and hard to reach customers can be challenging however, with intensive support this challenge can be broken. You will need to be able to engage our customers in a non-judgmental way. You will also be responsible for dealing with emergencies that may arise during your shift whilst remaining calm and using initiative then writing up incident reports amongst other administrative tasks.
As a support worker, you will be working as part of a team as well as with external agencies such as London Probation Service, local substance misuse services, Mental health teams, and police amongst others. Sometimes customers may not be linked in with agencies when they entre the service, as a support worker it is part of your role to ensure they are receiving the correct support from agencies required. Ideally, you will have experience of working with vulnerable people or an understanding of the needs of homelessness. You will be required to support customers with managing their arrears; ensuring housing benefit is applied for as well as monitoring payments and acting appropriately if payments are suspended in order to ensure customer does not fall into any arrears.
You will be responsible for supporting the working shift pattern of the service which is a five week rolling rota which consists of working some weekends as well as long days.

Key Responsibilities:

- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

12 month fixed term contract

Do you want to be part of our mission to end homelessness?

St Mungo’s is well established in Tower Hamlets and we are looking to extend our Housing First provision.

Housing First is an innovative approach to supporting the most excluded and hard to reach rough sleepers. It focuses on finding permanent housing as quickly as possible and then addressing the issues that have contributed to an individual’s homelessness. Rather than follow normal routes of hostels to supported housing to independent accommodation Housing First offers people their own home and then gives them the intensive support needed to maintain their tenancies and move on with their lives away from the streets.

In this role you:

• Are responsible for the day to day delivery of the service, managing a small caseload of clients with the overall goal of supporting them to sustain a new tenancy

• Manage your own caseload and hours, requiring excellent time management skills, a proactive approach to your work and the ability to prioritise

• Provide tailored support to clients to meet individual need and aspiration, with clients being able to choose, as far as possible, what, how and when support is delivered.

• Deliver ongoing and intensive support to help your clients set up their home and maintain their tenancy. You will offer support over treatment and other issues assertively, however this engagement will be optional for clients

• Support will be offered in the tenant’s homes as well as in the community.

This is an exciting opportunity to work in a dynamic and innovative service. To succeed you will be able to work independently and be comfortable as a lone worker, when required, with a good knowledge of the relevant protocols and safety precautions. You’ll be able to maintain enthusiasm for working with a challenging client-group, and provide the consistently high levels of support they require to meet their aims and objectives.

Core hours are 9-5, Monday-Friday, however, flexibility is required as the post-holder will be expected to work some bank holidays.

To view the full job description and guidance on completing your application form, please visit the advert on our website and click on the document available tab at the top of the page.

Closing date: 10am, 9 March 2020

Interview and assessments on: 16 March 2020

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate. 

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are in the top 100 of Stonewall’s Workplace Equality Index 2020, we are also proud to have been awarded Personnel Today’s 2018 Diversity and Inclusion (Public Sector) award and we are a Disability Confident Employer. To ensure that our workforce reflects the diversity of our clients as well as the communities that we live and work within, we encourage and welcome applications from all sections of the community.

Project Worker - homelessness

Would you like to expand your knowledge of working with complex homeless clients in the Kings Cross area? We have multiple Project Worker roles working across King Cross in high needs hostels.

This will be a rewarding, yet demanding role that comes with a challenge so you will have to be resilient and sympathetic in your approach. You will be working with mixed clients, aged 18+ to gain their independence and help support them through their complex behaviours.

You must be comfortable working with people who have drug and alcohol dependency as this will be one of the biggest issues the clients in the hostel are facing. You will also need to have housing and benefit knowledge as a large part of your role will be helping your caseload move on to more independent and/or permanent accommodation.

You will be working on a rota basis, completing early and late shifts, to complete your 37.5 hours a week.

If you are interested in this opportunity, please apply ASAP!

Morgan Hunt is a multi award winning Employment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role

We are looking for two enthusiastic individuals that will contribute to the daily running of the centre, delivering a holistic service to vulnerable/homeless clients, and enabling them to move on to independence and to maintain and build a network of relationships with external relevant agencies and internal specialists.

Please note, there are two posts available, one is for 35 hours a week and the other is for 28 hours a week. Please ensure you specify which post it is, that you are interested in on the application form.

Project Worker

Morgan Hunt, working in partnership with one of the leading homelessness charities in London, have an excellent opportunity for a Project Worker working within a hostel setting in South East London. Our client is looking for an experienced, proactive individual to join their vibrant team offering support to vulnerable male and female clients with complex support needs.

Candidate requirements:

• Previous experience working within a hostel setting with a high needs client group
• Keyworking experience with clients with a variety of issues including homelessness, drug and or alcohol abuse, mental health and domestic abuse histories
• Ability to work on a rota which may include night shifts
• An enhanced DBS check issued within the last 12 months

Responsibilities Include:

• Keyworking a caseload of clients with complex support needs including substance misuse, mental health and dual diagnosis issues
• Providing tenancy sustainment advice
• Liaising with a range of specialist agencies on behalf of clients around a range of support issues

If you are interested in this position, please apply immediately!

Morgan Hunt is a multi award winning Employment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role

This is an exciting time to join a fast-paced environment and a focused, committed team. If you feel that you could make a difference to the lives and safety of vulnerable homeless people at risk, we want to hear from you. We are seeking to recruit a person with a natural instinct for safety of others and a passion for working with people, many of whom have their own challenges to face.
You need to demonstrate a determination to overcome unexpected and unplanned incidents and be able to make decisions and solve problems in a prompt and professional way. Working with vulnerable people, your role is to protect them from harm, so vigilance is always expected.
We are looking for applicants with a willingness to learn and develop new skills, and most importantly a person cantered approach. A commitment to equal opportunities and awareness of the complex issues faced by our service users is essential.
The right person for the job must have the ability to oversee the work and outputs of others and have experience of dealing with complex issues likely to be presented by vulnerable people.

The role involves:

• First line response to all matters concerning St Anne’s Hostel Concierge service.
• Line managing Concierge Lead and Assistant Officers, supporting and developing them to reach their full potential, in addition to addressing attendance, conduct and capability issues.
• Ensuring that the Concierge team provides an excellent level of customer service.
• Completing administrative tasks, including completing and compiling reports and ensuring that incidents are accurately recorded by Concierge Officers, in line with set guidelines.

You must be able to work flexibly on a shift rota working at weekends plus public holidays.
Full training is offered to all successful candidates.
The post is subject to the Rehabilitation of Offenders Act 1974, requiring us to take up employment checks, including an enhanced DBS check

The Ashley Foundation is Blackpool’s largest homelessness charity and offers accommodation with support to vulnerable single homeless people.  We are looking to appoint a Night Duty Supervisor to work nights, weekends and bank holidays in our Blackpool hostels. 

Ideally you will have experience in working with vulnerable people. You will have a good understanding of the support needs of homeless people, be non-judgemental in your approach and have good people skills.  You will be willing to go the extra mile and be self-motivated.  You will be able to work alone and under your own initiative. You will be flexible in your approach to work and able to cover shifts at short notice. 

In return we offer an opportunity to join our team of committed and enthusiastic staff, a competitive salary and good terms and conditions.

Please contact our main office at The Ashley Foundation, 81 Abingdon Street, Blackpool, FY1 1PP for an application pack. 

Closing date: Thursday 20th February 2020 @ 5.00pm

12 month fixed-term contract, starting 1st May 2020

Are you looking for an opportunity to start a career in the homeless sector? We are searching for motivated and committed people to join our structured 12 month traineeship scheme.

Thames Reach is a London based charity helping homeless and vulnerable people to find decent homes, build supportive relationships and lead fulfilling lives. Our vision is to end street homelessness and our aim is to achieve the highest standards and effectiveness in service delivery to vulnerable people. Each member of the Thames Reach team plays a vital role in contributing and shaping the vision of ending rough sleeping and promoting improvement in people’s lives, and by joining us you can do the same.

On the Traineeship programme, you will experience a challenging yet rewarding high quality on-the-job training and the opportunity to develop the skills needed for a career in our front-line services. We also are looking to offer the same rewarding opportunities on our Apprenticeship scheme to come later in the year.

To succeed, you will need commitment, resilience, empathy towards homeless people and good basic admin and IT skills. Your programme will consist of two six-month placements at a Thames Reach Project one of which will be hostel based.

You will be required to work full time on a rota basis which involves working shifts, including evenings and weekends.

Thames Reach cannot guarantee location of placements for successful intakes.

To apply please go to our careers page to download the application pack.  Please note CVs will not be accepted.

For further information visit our website. 

Closing date: Sunday 23rd February 2020

Drop in Sessions:  3rd February 2020 – 10th February 2020

Interviews:  Dates between 9th March 2020 and 13th  March 2020

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect and celebrate diversity. We welcome applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, gender identity, ethnic or national origin or religious belief.

Applicants who have experienced homelessness are especially encouraged to apply.

Just Homes charity are looking for a committed, enthusiastic Housing Properties and Safety Officer to join our team that provides help to homeless people in The London Borough of Newham, to rebuild their lives. We work with unemployed men who can access state benefits in 48 rooms spread across four sites and with vulnerable women and children who do not qualify for state benefits in 12 rooms spread across three houses.

First Fruit is the holding charity for Just Homes and also delivers the social enterprises providing skills opportunities for residents. They are Christian Charities which are non-denominational and inclusive, which serve people of all faiths and none with respect.

The job role has two main aspects:

• to be responsible for the maintenance of the properties, managing Health and Safety aspects and complying with Houses in Multiple Occupancy requirements – approximately 2.5 days per week.
• to work as part of the team, providing support to clients on the men’s side of the project and ensure the smooth running of the men’s hostels – approximately 2.5 days per week.

On the properties and Safety aspect of the post, the postholder will be responsible for the fabric of the various buildings managed by Just Homes and the First Fruit group of charities.  The post holder will identify various repair needs and oversee both reactive and planned maintenance of the building.  The postholder will also provide support to the various Just Homes’ hostels and First Fruit projects, ensuring that all of them have up-to-date and adequate health and safety compliance, certification and insurance. The post holder will have a keen eye for detail and monitor and document utility supplies and other maintenance bills.

On the support and Housing management aspect, the postholder will work as part of a team to ensure smooth day to day running of the projects. You will meet with clients and deliver support as may be necessary.

We will be expecting the candidate to have experience and knowledge of Health and safety aspect of the role, however we are willing to provide necessary training on client support and related management.

We are looking for a highly motivated individual who is willing to work with the extremely marginalized within the community and be passionate about making a difference in their lives. You will be organized and able to work independently, but also support the small team in delivering excellent support to our clients.  The successful applicant would be expected to, at times perform some minor repairs and handy-man duties where required, and be fit, healthy and have a flexible approach to working.

Experience with or an interest in learning about health and safety is also essential as this role will be responsible for risk assessments, training, and ensuring our sites are compliant with all new health and safety legislation.

This is a Full time, Permanent role, working 40 hours per week, with a £29,000 per annum salary.

The post is based at the Just Homes Charity office, rear of 34 Norwich Road, Forest Gate, E7 9JH and involves working at all our other properties. You will be responsible to the Chief Executive Officer however we also operate a role-based group management and supervision system within the charity based on areas of responsibility.

Closing Date for applications is the Friday the 21st February 2020.

Interviews will be held during the week starting 2nd March 2020.

Introduction:

Spitalfields Crypt Trust (SCT) is an East London charity providing practical help, support and training to people who have been homeless and suffering from addiction. It runs a homeless drop-in, a Recovery Hub (which includes an abstinence-based residential recovery hostel, a Primary Programme and a Continuing Care Programme), supported houses and two social enterprises supporting people in recovery from addictions to put their lives back together. Our integrative approach is based on the ‘Recovery Capital’ methodology and is a whole-person approach, which takes into account physical, cultural, social, human and spiritual factors and assets.

Role and Responsibilities:

We are recruiting for a Shop Supervisor to join our diverse and engaged team in our shop.

It’s a great opportunity to deliver positive social impact in the local community and contribute to funding the vital work of SCT.
As Shop Supervisor, you will be responsible for maintaining high standards on our shop floor, supporting volunteers to provide excellent customer service. As well as involvement in stock selection, pricing and merchandising. A key part of the role will be to engage the shop within the local community with the onboarding of new volunteers.

• To achieve maximum sales at all times.
• To ensure that a high standard of service to customers is maintained at all times.
• To maintain a high standard of display both in the shop and in the windows.
• To ensure that the shop is clean and tidy at all times.
• To ensure merchandise is clearly ticketed, sized and priced.
• In consultation with the Shop Manager, arrange shop fittings to make the best use of space and to maximise sales.
• To rotate stock so that no garment remains on the rails for longer than the specified rotation period.
• To open and close the shop as specified by the Shop Manager.
• To recruit and train volunteers to ensure they are able to perform tasks efficiently and effectively.
• To ensure that key volunteers are adequately trained in the supervision and general management of the shop in the manager’s absence.
• To complete all paperwork correctly and promptly.
• To reconcile each day’s takings, keeping a clear and accurate record and pass them onto the Administrator for banking.
• To control all shop expenses within the budget agreed with the Shop Manager.
• To ensure adequate stocks of necessary supplies are available by ordering on a regular basis.
• To ensure that all sales are correctly recorded.
• To ensure all money is kept secure.
• To keep valuable donations in a secure place.
• To be flexible when tasks not covered by the job description have to be undertaken.
• To comply with guidelines within the staff handbook.
• To be willing to cover at other shops when, and if, necessary.
• To keep stockrooms clean and tidy.
• To work within SCT guidelines to establish a social media presence for the shop.

Shortlisted candidates will be contacted on Monday 3rd February.

Interviews to take place on Thursday 6th February / Friday 7th February / Monday 10th February