Are you…

• Passionate about doing a job that makes a difference?
• Wanting to support others during a time of crisis?
• Experienced in working with vulnerable people?
• Motivated by working creatively within a dynamic and energetic team? 

The Marylebone Project is one of the UK’s largest providers of services for women experiencing homelessness. Those we support are often affected by substance misuse, unemployment, domestic violence and mental health issues. Whatever their story, we aim for the same ending; self-esteem, employment and independent living. We do this by providing shelter, education opportunities, spiritual space, and events in a welcoming and secure environment.

We are looking for a fantastic Support Worker to join our team and provide trauma-informed support for women in the next stage of their journey. You will be someone who is passionate and experienced in shaping and delivering great support for vulnerable people, and work in a dynamic, positive and creative way to achieve the best outcomes for those you serve.  Ideally, you will have experience of working within a Psychologically Informed Environment and would have had experience supporting those with complex needs. 

DBS: An enhanced DBS check required and compliance with Church Army’s safeguarding policies. Safeguarding training will be required. 

Occupational Requirement:  *Positions are exempt under the Equality Act 2010, Schedule 9, Part 1.
Physical requirement: The job regularly involves walking throughout the Project, which is based over 2 sites 100m apart, over a number of floors with stair access. There is also a requirement to travel across London for meetings and service user support. Physical mobility and ability to carry smaller items are required as essential.

Salary: £29,480 per annum

Hours: 40 hours per week

Closing date for applications:Wednesday 20th October 2021 at 08:00 am.

Interview date: Wednesday 3rd November 2021.

To apply: Please find atatched our Job Description and fill out the Application Form and email your application to recruitment.

Please note that CVs will not be accepted

SUPPORT WORKERS, RSI COMPLEX NEEDS, NOTTINGHAM, PERMANENT, 37 HPW, FRWK03 £17,189 - £18,661 FTE 

RSI (Rough Sleeping Initiative) Complex Needs service is a 6 bed hostel for people who are accommodated directly from sleeping on the streets. 

Our service users have multiple and complex needs such as offending, substance misuse and mental health.

Our aim is to work with individuals to enable them to be re-settled in to more stable accommodation. 

We are looking for candidates who can communicate with people in a friendly and welcoming manner. We are looking for a resilient, reliable, self-motivated candidate who can demonstrate an understanding of the issues facing those affected by homelessness. An awareness of the support needs of our client group is essential. Experience of working in a supported housing residential setting or similar setting is desirable.

This will include working shifts from 7am – 3pm and 2pm – 10pm, this will also include weekends on a rota basis. 

The main function of the role will be:

• To complete tasks on Individual Support Plans with SU 

• To assess individual service user’s skills and needs and to work positively with risk including Risk management 

• To support service users to engage with a process of resettlement in to appropriate long term accommodation

• To ensure safety and security of the clients and the building

• To build the skills and confidence of service users to empower them in maximising their independence

• To contribute to the achievement of contractual service obligations

• To carry out domestic tasks around the service to maintain the health and hygiene of the physical environment

• To work in partnership with other agencies to maximise service delivery

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

To protect the health & wellbeing of those receiving support from Framework, colleagues and the wider community, any job offer is conditional upon the prospective post-holder having been vaccinated against Covid-19, or agreeing to do so during the first six months in the post, except where such a requirement would be unreasonable in the circumstances.

98% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application

NO AGENCIES PLEASE. 

SUPPORT WORKER, NEW ALBION, NOTTINGHAM, PERMANENT, FRWK03 £17,189 - £18,661, 37 HPW 

6-WEEK ROLLING ROTA: MIX OF EARLY AND LATE SHIFTS (8 AM – 4 PM AND 1.30 PM – 9.30 PM) AND WEEKEND SHIFTS – LONG DAY.

The New Albion is an emergency hostel based in Nottingham City for single people and couples aged 16 years and above who have been deemed to be in Priority Need by Nottingham City Council.

The service is made up of 24 self -contained units and is staffed 24 hours a day by support workers.  The aim of the service is to provide a safe secure environment for our residents and work with them to achieve goals identified in their support plan before they move on to more permanent accommodation.

We are looking for candidates who can communicate with people in a friendly and welcoming manner. You will need to be reliable and enthusiastic with some experience of dealing with the public in a busy service environment - experience of working in a hostel or similar environment is NOT necessary.

The main functions of these roles are:

• To ensure that clients and the building are safe and secure
• To build the skills and confidence of service users to empower them in maximising their independence
• To contribute to the achievement of contractual service obligations
• To work in partnership with other agencies to maximise service delivery

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

To protect the health & wellbeing of those receiving support from Framework, colleagues and the wider community, any job offer is conditional upon the prospective post-holder having been vaccinated against Covid-19, or agreeing to do so during the first six months in the post, except where such a requirement would be unreasonable in the circumstances.

98% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application.

NO AGENCIES PLEASE.

Are you looking to work with homeless charities?

Our homeless charities need your help this Winter!

Temperatures are sadly beginning to drop; we all know that what this means. The winter shelters and provisions will be opening their doors and we need hostel workers, project workers and support workers to help the homeless and save them from nights out in the freezing cold London street temperatures that are coming our way

With the social care sector receiving more investment and more services opening to meet the demand, more and more homeless people will need your help

Pay: £11-£14 Per Hour

Clients: Working with Vulnerable Homeless clients

Hours: Full time 37.5 hours across 5 days a week, must have complete availability and be happy to work on a rolling rota

Assignment: 3 months+

Locations: We have roles all over London so submit your CV and find out what roles are near you now!

Have you got what it takes to work with vulnerable homeless people?

To be successful in the various social care roles you should have a good expertise and understanding of the following:

• The needs of homeless people and can work in an empathetic, constructive but strict manner with vulnerable adults who may have experienced complex trauma, pre-existing forms of addiction or mental health issues.
• You will have excellent written and oral communication skills to enable you to effectively advocate on behalf of your clients when required
• Will also possess good literacy, numeracy, and I.T skills.
• You should have an interest in homelessness issues and have up to date knowledge on Homeless and housing legislation.
• You will be providing key work support sessions based on each client's support plans catered around their various support needs. You will also be collating and updating needs and risks assessments, confidence in both these areas of expertise is crucial.
• You will need to assess clients on their barriers to engagement with the service and yourself, using altered approaches to enable the clients to trust you
• You will also be inducting homeless people into the service, helping them to understand their terms of agreement and making them feel settled

If you feel that you have the expertise and passion to work with the homeless this winter, apply now!

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Are you interested in supporting vulnerable people on their journey to recovery across Ealing?

About the role

We have some exciting opportunities to join teams across Ealing in Recovery Support Worker roles. We are looking for people to work at Project Sixty Five on Uxbridge Road; a 24 bed supported hostel for men and women aged 18 to 60.

Clients are at the heart of everything we do and our Ealing services are committed to working with a psychologically informed, person centred approach. In the role of Recovery Worker you will:

• Work closely with the busy team to provide assessment and key-working support to clients.
• You will support clients with their personalised journey of recovery focusing on appropriate connection and move-on to longer term accommodation.
• Work in partnership with clients and relevant recovery and support services to ensure clients have the necessary support and tools to move into longer term accommodation.

These roles are available on different shift rota patterns that could include working early mornings, evenings and weekends or a condensed hours rota. You can confirm your availability throughout the recruitment process.

About you

Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to rebuild their lives. In addition you will need:

• Personal experience of homelessness or a sound understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services.
• The ability to manage complex behaviours and to deal with people who may be in a difficult personal or emotional situation.
• Strong communication, influencing and reasoning skills and the ability to build effective relationships with people at every level.

Please take a look at the full job description and person specification attached by clicking on the ‘document available’ tab at the top of the advert page on our website.

What we offer

• Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation. As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

• A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 7 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, Irish and Women’s Action.

• Pay and Other Benefits

St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff. St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%. For this role staff maybe able to claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday. 

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website. 

Closing date: 10am, on 21 October 2021 2021

Interview and assessments on: 1-2 November 2021

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Trainee Project / Support Worker - Complex Needs Services

Are you seeking an opportunity to develop or start a career in the third sector; working in a role where you can play a part in supporting people to lead a fulfilling life? Then this could be the post for you.

We currently have an exciting opportunity for you to join us as a Trainee Support Worker, working within our Complex Needs supported Accommodation services.  These Trainee job opportunities, will be based in our Camden Services.

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

Our Accommodation Services consists of hostels specialising in supporting people with a history of rough sleeping and homelessness.  These services provide temporary and longer-term accommodation for people who may have complex needs or associated difficulties relating to mental health, substance and alcohol use, offending behaviour and trauma.

As a Trainee Support Worker, you will be working in a varied and rewarding role; amongst a committed and supportive team that works with clients to develop their independent living skills and promotes social inclusion in the community.  Through your training you will learn how to provide support to clients, which will enable them to achieve the objectives they have jointly created in their support and action plans.  The support will also include supporting clients with routine tasks and their goals relating to training, education or employment.

You do not need to have previous or formal experience working in mental health, complex needs or in an accommodation-based service.  What we are seeking are people with transferable skills and experience gained from a varied background, who will demonstrate a commitment and passion for the work that we do.  In return, we will provide you with a comprehensive induction and plenty of opportunity to learn on the job; through formal training, reflective practices and from experienced colleagues. 

As a Trainee Support Worker, you will be working a shift rota, which will involve working early, late and sleep-in shifts, including some weekends. There may also be occasional lone working within this role.

Closing date: 24th October 2021 (at Midnight)

Interviews to be held: 9th November 2021

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Our attractive benefits package includes:

• A salary increase after successfully completing six months.
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed and are IIP Silver accredited.

Are you looking for a career supporting vulnerable adults?

About the role

The Longhills hostel is part of the Bristol complex needs service; which provides level 1 accommodation and housing related support for vulnerable adults with complex needs and/or mental health issues. You will be joining a team dedicated to providing clients with a safe environment in which to build their confidence, promote opportunities for positive change and support their recovery journey and move on.

In the role of Night Worker you will be responsible for appropriately dealing with any emergency situations that arise during your shift and writing handover notes for the daytime workers. You will also carry out administrative tasks, hourly building checks and monitor issues like noise in the locality and within the building. Other responsibilities include actively engaging with residents and providing them with support and assistance during the night.

About you

To succeed in these rewarding roles you will have:

• Good communication skills with the ability to respond and interact effectively with residents and colleagues.
• Experience in following administrative procedures and maintaining clear and accurate records.
• Being reliable, awake and alert at all times during your shift and acting with integrity is expected, as is using your initiative and staying calm in the event of an emergency.
• You may have experience of working within a similar role or may have worked in other night accommodation / security type positions.
• Flexibility is required, as you’ll be working a Night shift rota that includes weekends and public holidays. On occasions you will also be expected to come in during the day to attend mandatory trainings, participate in supervision, team meetings and other activities as required. Further details about shift rotas can be provided further on in the recruitment process.

This is a really crucial role within the service and would be ideal for people who are looking to develop their career in the sector. Above all we are looking for inspirational, dedicated individuals; committed to our Recovery Ethos, and have a genuine desire to support people to transform their lives.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Work Place
• Great Pay and Other Benefits

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 – 2020 we supported 32,800 people across all of our services. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website.

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.

Closing date: 10am on 28 October 2021

Interview and assessments on: tbc

Project Worker - East London

A leading homelessness charity in East London have approached Morgan Hunt to recruit a Project Worker for their service in East London. You will be supporting clients that have recently been through the rough sleeping pathway in the borough and are in supported housing and progressing on to independent living.

Candidate requirements:

• Previous experience working within a homeless assessment, hostel or supported housing setting ideally with clients who have previously been homeless
• Keyworking experience with clients who have a variety of support needs including homelessness, drug and or alcohol abuse, mental health and offending histories
• Ability and knowledge around housing and welfare benefits and income maximisation
• Experience of offering advice and guidance on tenancy sustainment
• An enhanced DBS check issued within the last 12 months or registered to the online update service

Responsibilities Include:

• Keyworking a caseload of clients with low to medium support needs including substance misuse, mental health and dual diagnosis issues
• Updating and creating well-being plans
• Providing tenancy sustainment and housing and welfare benefit advice
• Liaising with a range of specialist agencies on behalf of clients around a range of support issues
• Liaising with contractors around repairs issues within clients tenancies

If you are interested in this position, please contact us immediately. Due to the large volume of applicants, if you do not hear from us within 7 days please treat your application as unsuccessful.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

RESETTLEMENT WORKER, STREET OUTREACH TEAM, NOTTINGHAM, PERMANENT, 37 HPW, FRWK06 £19,334 - £21,415

This role will be based within the Nottingham City Street Outreach Service. 

The role will be to offer time limited tenancy support for rough sleepers moving into Private 
rented properties. This will be working closely with the Street Outreach team, for up to 6 
weeks depending on the needs of the individuals. 

A large part of the role will be working directly with 8 rough sleepers at the London Road 
and 10 rough sleepers at Sneinton Hermitage hostels to find more stable accommodation 
either in supported housing, Local authority housing and the private rented sector.

We are looking for candidates who can communicate with people in a friendly and 
welcoming manner. The successful candidate will be resilient, reliable, self-motivated and 
can work flexibility and who can demonstrate an understanding of the issues facing those 
affected by homelessness.
An awareness of the support needs of our client group is desirable

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

To protect the health & wellbeing of those receiving support from Framework, colleagues and the wider community, any job offer is conditional upon the prospective post-holder having been vaccinated against Covid-19, or agreeing to do so during the first six months in the post, except where such a requirement would be unreasonable in the circumstances.

98% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application.

NO AGENCIES PLEASE

Are you passionate about making a lasting difference to the lives of vulnerable adults?

This is an exciting opportunity to be part of a vital new Women’s service in Reading providing accommodation and essential support to vulnerable homeless women with complex needs.

The Nova Project is a specialist women’s service, in the heart of Reading.  The service will provide barrier-free accommodation to female clients in the Reading area, with essential individual support in keeping with their wants & needs.  The service is a joint enterprise between Reading Borough Council and St Mungo’s and other essential partner agencies in area.  The Nova Project will serve to provide a safe place for residents to call home, with the essential professional support and oversight to ensure safety, recovery and progression.

We are looking for reliable female Night Workers to join the hostel to provide overnight waking cover and support to our clients.

Key responsibilities of the roles include:

• To provide cover to the hostel at night, ensuring the support and safety of the residents and the building. The post-holder will be responsible for controlling and/or monitoring access to the building, dealing with emergencies, carrying out Health and Safety checks and communicating any concerns or events to the rest of the team.
• Spending time talking to the residents; supporting the key worker role with clients likely to be seen more at night or with specific supportive targets in relation to clients that may be seen during the night shift..
• Supporting clients in crisis situations, liaising with emergency services if needed, reporting and recording it by using local practices such log book, Opal, etc., and handing it over to day staff.

Who we’re looking for

We are working hard to create a diverse and fully inclusive culture where all staff feel valued and we welcome applications from all sections of the community.

To be successful in this role you will require good communication skills with the ability to respond and interact effectively with residents and colleagues. You will also have experience in following administrative procedures and maintaining clear and accurate records. Being reliable, awake and alert at all times during your shift and acting with integrity is expected, as is using your initiative and staying calm in the event of an emergency.

This is a really crucial role within the service and would be ideal for people who are looking to develop their career in the sector. You may have experience of working within a similar role or may have worked in other night accommodation / security type positions.

Above all, we are looking for people who have a genuine interest in helping vulnerable adults to make changes in their lives and who have an understanding of the types of issues that affect vulnerable homeless people.

To view job descriptions on our vacancies page, please click on the document available tab above the relevant job advert.

*For genuine occupational requirement reasons we are looking to appoint a female only for this post (exemption under the Equality Act 2010 Part 1 Schedule 9)

What we offer

• Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

• A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, South West, Irish and Women’s Action.

• Flexible Working and Other Benefits

We are committed to maintaining your work/life balance. We offer 25 days annual leave, and operate a very popular Flexi Time scheme, which allows you to supplement your annual leave entitlement. After 5 years, staff annual leave entitlement increases to 28 days.

St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website. 

Closing date: 10am on Monday 1 November 2021

remote interview and assessments on: tbc

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Project Worker (Complex Needs) MH Services

Do you have the commitment and resilience needed, to work with some of the most vulnerable people in our communities? If the answer is yes, please read on. 

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

This is a fantastic opportunity to stretch your skills and develop further, into a specialist role by joining our team in Camden.  We are seeking additional staff to join the experienced and committed teams within our Complex Needs team at Southampton Row.  Southampton Row is an 18- bed hostel, specialising in supporting people with a history of rough sleeping and homelessness.  This service provides stable accommodation for people who may have complex needs, or associated support needs relating to mental health, substance and alcohol use, offending behaviour and trauma. 

You will be in a specialist role designed to work with people with complex support needs relating to combined issues; such as mental ill health, multiple physical health needs, poly-substance use and offending behaviour.  

As a Project/Support Worker your role will be to provide support to the clients, to enable them to understand their related needs and to manage these effectively.  You will hold a small caseload of clients and be responsible for completing comprehensive needs and risk assessments with them, to identify their short-term objectives.  You will also support clients to develop their living skills, develop and manage relationships, build social networks and to access various services. 

To be successful, you will have previous experience of working with either rough sleepers or people with complex mental health, alcohol or substance use support needs.  You will also have an understanding of working with people using person-centred approaches and working collaboratively within a harm minimisation and recovery framework. The ability to manage a caseload and deliver positive outcomes, utilising your knowledge of the health and social care sector is also needed.   As is a flexible and creative approach to working with a sometimes hard to engage client group.   

Flexibility is required, as you will be working a rota inclusive of early shifts, late shifts, weekends and bank holidays. 

Closing Date: 5th November 2021 (at Midnight)

Interviews to be held on: 15th & 16th November 2021

This post will require an Enhanced DBS check to be processed for the successful applicant.    

Our attractive benefits package includes:

• A salary increase after successfully completing six months.
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed and are IIP Silver accredited. 

Are you interested in supporting vulnerable people on their journey to recovery across Ealing?

About the role

We have an exciting opportunity to join our team at Project Sixty Five on Uxbridge Road as an Assistant Recovery Support Worker. The service is a 24 bed supported hostel for men and women aged 18 to 60.  

Clients are at the heart of everything we do and our Ealing services are committed to working with a psychologically informed, person centred approach. In this role you will jointly manage the safe day to day running of the project with other members of the team and provide basic support and advice to clients. You will be the first point of contact at Reception for clients and visitors and have the opportunity to maintain a welcoming and supportive environment within the project. Other responsibilities will include:

• Coordinating important Health and Safety checks and other administrative duties.
• Work alongside the team to provide a person centred support to residents and clients.
• Working on the weekly shift rota that may include evenings, weekends and bank holidays.

These roles are available on shift rota patterns that could include working early mornings, evenings and weekends or a condensed hours rota. You can confirm your availability throughout the recruitment process.

About you

This is a fantastic role for people looking to develop a career in the sector; a number of current Managers started their career as Duty Workers.

• Some experience of dealing directly with the public and/or clients or customers in a busy service environment.
• Personal experience of homelessness and/or an understanding of; and empathy with the issues faced by homeless or vulnerably housed people.
• A genuine interest in helping vulnerable people to make positive changes in their life, and the willingness to develop these valuable skills.

Please take a look at the full job description and person specification attached by clicking on the ‘document available’ tab at the top of the advert page on our website.

What we offer

• Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation. As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

• A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 7 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, Irish and Women’s Action.

• Pay and Other Benefits

St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff. St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%. For this role staff maybe able to claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday. 

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am, on 11 October 2021

Interview and assessments on: 1-2 November 2021

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Trainee Project Worker - Homelessness

Ilford, Essex

We currently have a great opportunity for you to join us as a Trainee Support Worker, within our adult complex needs services and start or develop a career in our sector.

Our Redbridge Accommodation Services consists of 4 hostels specialising in supporting people with a history of rough sleeping and homelessness. These complex needs supported accommodation services, provide temporary and longer-term accommodation for people who may have associated difficulties relating to mental health, substance and alcohol use and trauma and domestic abuse.

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

As a Trainee Support Worker, you will provide support to enable clients to achieve the objectives in their support and action plans which they create together with their key worker. The role will include supporting clients with routine tasks to help them achieve their goals relating to training, education or employment and independent living skills. This is a varied and rewarding role in a committed team that works with clients, to develop their independent living skills and promotes social inclusion in the community. 

Through your training you will learn how to provide support to clients, which will enable them to achieve the objectives they have jointly created in their support and action plans.   Through the implementation of our Recovery Programme and psychologically informed approach, you will also learn to: 

• Support and prepare clients for move on to accommodation appropriate for their support needs. 
• Encourage social inclusion by working with service users to build and develop confidence and life skills. 

You do not need to have previous or formal experience working in an accommodation-based service, as we are seeking people with transferable skills, strong interpersonal communication skills and experience gained from a varied background; who will demonstrate a commitment and passion for the work that we do. 

In return, we will provide you with a comprehensive induction, a structured training programme and plenty of opportunity to learn on the job; through formal training, reflective practices and from experienced colleagues

As a Trainee Support Worker will be expected to work flexible hours which will involve working early, late and occasional weekends.

Closing date: 5th November 2021 (at Midnight)

Interviews to be held: 14th November 2021

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Our attractive benefits package includes:

• A salary increase after successfully completing six months.
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed and are IIP Silver accredited.