Hostel support worker jobs

Make a meaningful difference in a role where no two days are the same. As a Senior Support Worker at Mawle Court, you will lead the case management of people with complex needs, providing compassionate, person-centred and trauma-informed support across our Step Down and Mawle Court services. You will work closely with clients and partner agencies to manage risk, coordinate holistic support, promote wellbeing and help people move towards greater independence. You will also play a key role in supporting the wider team and creating a safe, empowering environment where people can rebuild their lives. If you’re passionate about making a difference and supporting people to take their next steps towards independence, we'd love to hear from you!

Main Purpose Of Job:

We are seeking a dedicated and compassionate individual to join our team in a dual-role capacity, supporting two vital services run in partnership with Homeless Oxfordshire and Connection Support. The role covers both our Step Down provision—designed for individuals discharged from hospital under the Discharge to Assess model—and our service at Mawle Court, which provides temporary accommodation and support for people with complex needs, including those preparing for more independent living or in need of emergency provision. Working as part of a small, dynamic, and enthusiastic team, you will be responsible for delivering a safe and supportive environment across both services. You will lead on the case management of clients with complex needs, working collaboratively with partner agencies to develop and implement holistic, individualised support and move-on plans. This is a rewarding opportunity for someone passionate about making a tangible difference in the lives of vulnerable individuals, helping them on their journey towards stability and independence.

Main Areas of Responsibility:

To proactively and dynamically assess, monitor, manage and respond to risk for individuals and in the service.

To assess risk and suitability of referrals to the service and book new clients in.

Ensure the effective delivery of high-quality care, support and housing management according to Homeless Oxfordshire policies and procedures.

To work collaboratively with partner agencies to ensure the creation and delivery of holistic wrap around support and risk management plans for clients with complex needs as well as to ensure clients have access to appropriate healthcare as needed.

To work collaboratively with clients to identify and work towards suitable move on.

To work with other agencies to provide client centred support & risk management plans for clients with complex needs to identify work towards a suitable move on option within 6 weeks.

To work alongside the Client Engagement Co-Ordinator to ensure clients have access to opportunities to be empowered, build their confidence and develop independent living skills; to facilitate groups and activities as part of this.

To make and maintain Housing Benefit claims.

Ensure that IT systems are updated as required clear, concise and up to date record keeping is maintained and ensure information is shared with the team and external agencies as required.

To represent Homeless Oxfordshire at interagency meetings, as required.

Manage challenging situations and report any safeguarding concerns without delay in line with procedures and to ensure the safety of yourself and others.

Maintain positive relationships with all stakeholders.

Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.

To be a supportive and effective part of the team, including contributing to the induction of new colleagues and work of the broader team.

To ensure that Homeless Oxfordshire’s Equal Opportunities Policies are complied with and promoted in carrying out duties of the post.

Comply with Homeless Oxfordshire’s policies and procedures.

To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire.

Safeguarding Statement:

Homeless Oxfordshire is committed to safeguarding and promoting the welfare of all adults, children and young people who are at risk of harm and that come into contact with our services. We believe that all adults, children and young people have an equal right to protection from abuse, regardless of their age, race, religion, ability, gender, language, background or sexual identity and consider the wellbeing of the vulnerable adult, child or young person is paramount. As a result, we have a robust safeguarding policy to ensure everyone is treated fairly and a whistleblowing policy to enable people raise any concerns confidentially. We expect everyone (staff, trustees, associates, volunteers and anyone working on behalf of the Company) to share this commitment and read, understand and adhere to this policy and related procedures.

Equal Opportunities:

We employ people on the basis of their abilities. We strive to attract and develop talent that is representative of our residents and all sections of the society, and do not discriminate based on of age, faith, disability, race, gender, sexuality and socio-economic, regional or cultural background. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.

About Us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

About the role:

At the Women’s Recovery Service, you’ll be part of a dedicated accommodation service supporting women who have experienced homelessness, VAWG, poor health, substance use, and exclusion from essential services.

This is more than a job in accommodation services: it is an opportunity to stand alongside women as they reclaim their strength, build new futures and shape their own recovery.

As our Specialist Multiple Disadvantage Worker you will bring expertise, creativity and determination to help women break down barriers and take steps forward with confidence. Every day is different – from providing one to one support and leading group sessions, to working with health, housing and VAWG partners to open up new opportunities. You will be a voice of encouragement and advocacy, ensuring women get the services and respect they deserve, and you will see the impact of your work in the real changes women make in their lives.

Joining Single Homeless Project means being part of an organisation that believes in your growth as much as the growth of our clients. You will be supported through training, reflective practice and career progression, giving you the chance to deepen your expertise and take your career in exciting directions. This role is your chance to make a lasting difference not only to the women you support but to how SHP continues to lead the way in ending homelessness for women across London.

*For genuine occupational requirement reasons, we are seeking female applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1). 

About you:

• Experience of supporting people facing homelessness and multiple disadvantage such as domestic abuse, substance use, and poor mental or physical health.
• Knowledge of women’s services and the impact of violence against women and girls (VAWG).
• Understanding of how statutory and community services operate, including health, social care, housing and criminal justice.
• Ability to engage and build trust with people who may be reluctant to accept support.
• Ability to manage a caseload effectively and balance competing priorities.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Wednesday 26th August at midnight

Interview date: Wednesday 9th September online via Microsoft Teams

Please note there will be a second stage interview in service in Camden for suitable candidates. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.

Join Homeless Oxfordshire and make a lasting difference to people experiencing homelessness. At Project 41, you will support individuals with complex needs to build stability, confidence and independence while working towards successful move-on into suitable accommodation. You will build trusting, trauma-informed relationships, create person-centred support plans and work closely with partner agencies including health, substance use, probation and social care services. You will play a key role in helping people overcome barriers, achieve their goals and take the next step towards independent living. If you are committed to empowering people, promoting independence and creating positive change, this could be the role for you!

Main Purpose Of Job:

Project 41 accommodates individuals within the homeless pathway and as part of Oxfordshire’s Homelessness Alliance. These individuals have support needs including substance use, mental health and offending histories, but are able to live in dispersed accommodation in Oxford with a higher level of independence than in our hostels. The successful candidate will understand the trauma people using our services have experienced, and have a compassionate and assertive approach to building relationships. At Project 41 you will provide high quality support service provision, work with clients to ensure suitable and timely move on, ensure the health and safety and safeguarding of service users and colleagues, work in a psychologically informed way, and develop and maintain effective partnerships with relevant agencies.

Main Areas of Responsibility:

To ensure the effective delivery of high quality support, housing management and resettlement opportunities.

To develop effective professional relationships with service users that is trauma informed and compassionate, and which empowers and motivates our service users to make positive changes in their lives.

To work in partnership with support agencies to coordinate a holistic response to an individuals needs; this may include substance use services, probation, health professionals and adult social care.

To lead on identifying and applying for suitable move on accommodation, and providing support throughout the move and whilst settling in to new accommodation.

To assess risk and suitability of referrals for the service.

To be responsible for creating and actioning person centred, strengths based support plans, and identifying and working towards suitable move on.

To assess and manage risk for individuals and in the service, creating and maintaining risk assessments for all clients.

Reporting any safeguarding concerns without delay in line with procedures.

Work with the Team Manager and colleagues to achieve agreed contractual performance targets and organisational targets and objectives.

Maintain a safe, clean and welcoming environment across accommodation services; this may including room cleaning and clearance.

Manage challenging situations in line with procedures and to ensure the safety of yourself and others.

Ensure that IT systems are updated as required and concise record keeping is completed promptly.

To participate in the induction of and support new team members.

To contribute to a positive team culture which is inspiring and motivational.

Comply with Homeless Oxfordshire’s policies and procedures.

Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.

Contribute to the work of the broader team.

Safeguarding Statement:

Homeless Oxfordshire is committed to safeguarding and promoting the welfare of all adults, children and young people who are at risk of harm and that come into contact with our services. We believe that all adults, children and young people have an equal right to protection from abuse, regardless of their age, race, religion, ability, gender, language, background or sexual identity and consider the wellbeing of the vulnerable adult, child or young person is paramount. As a result, we have a robust safeguarding policy to ensure everyone is treated fairly and a whistleblowing policy to enable people raise any concerns confidentially. We expect everyone (staff, trustees, associates, volunteers and anyone working on behalf of the Company) to share this commitment and read, understand and adhere to this policy and related procedures.

Equal Opportunities:

We employ people on the basis of their abilities. We strive to attract and develop talent that is representative of our residents and all sections of the society, and do not discriminate based on of age, faith, disability, race, gender, sexuality and socio-economic, regional or cultural background. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.

About Us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

About the role?

Are you ready to stand alongside women facing multiple disadvantage and play a meaningful role in their journeys? As a Project Worker in our Camden women’s service, you’ll be at the centre of a busy, purposeful environment where every conversation, support session and safety plan matters. Working in trauma-informed, psychologically informed accommodation, you’ll build trusted relationships, carry out thoughtful assessments and co-produce support plans that help women move towards stability, recovery and greater independence.

Day to day, you’ll balance practical action with compassionate challenge – supporting women to manage risk, strengthen their wellbeing, navigate services and develop the skills and confidence to shape their own futures. You’ll deliver structured keywork and group sessions, liaise with partners across mental health, substance use, health and criminal justice services, and play a vital role in creating a safe, consistent and empowering space. Your work will help women rebuild trust, reconnect with their strengths and take meaningful steps forward.

This is more than a job; it’s a chance to grow your career within a service that values reflective practice, collaboration and ambition. You’ll be supported to deepen your expertise in gender-informed and trauma-responsive approaches, learn from experienced colleagues and take ownership of your professional development. If you’re resilient, curious and motivated to create lasting impact, we’d love you to bring your energy and commitment to our Camden team.

Working rota: The post holders will be working two to four 12.5-hour shifts per week over a 5-week rota, which includes 2 out of every 5 weekends.

For roles in our women's services we ask for applications from Women only. For occupational requirement reasons (exemption under the Equality Act 2010; Schedule 9 Part 1). 

About you:

• You have experience supporting women facing multiple disadvantage, with a clear understanding of VAWG and trauma, and a commitment to safety and empowerment.
• You build trusting relationships while maintaining professional boundaries, and are confident assessing risk and co-producing strengths-based support plans.
• You communicate with clarity and respect, working collaboratively with colleagues and external partners to secure the right support.
• You can manage a varied caseload, keep accurate records and respond calmly in a fast-paced service.
• You’re reflective, resilient and motivated to grow, committed to making a meaningful difference every day.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing Date: Sunday 23rd August at midnight

Interview date: Wednesday 3rd September online via Microsoft Teams

Please note there will be second stage interviews at our service in Camden for suitable candidates 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role. 

Job Role: Weekend Hostel Support Worker

Salary: £4,192 per year (full-time equivalent £26,200)

Hours: 6 hours per week, Saturday & Sunday, week one 08:00 - 11:00, week two 07:30 - 10:30

Contract type: Permanent

Location: Bath

Additional information:

This role requires working Saturday & Sunday on a rota, for example week one you will work 08:00 - 11:00, and then week two your hours will be 07:30 - 10:30, the following week will be the week one hours and so forth.

About Alongside:

Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

Are you ready to make a real impact in your community? Join our vibrant and supportive team at Manvers Street Hostel, where every day brings new opportunities to change lives. We’re passionate about delivering person-centred support to some of the most vulnerable individuals in Bath and North East Somerset.

Our hostel is a lively, fast-paced environment that operates 24/7, 365 days a year — providing essential support to people experiencing rough sleeping. It’s a place where compassion meets action, and no two days are the same.

We’re currently looking for a committed Weekend Hostel Support Worker to join us for short but meaningful shifts — 3 hours each on Saturdays and Sundays. If you’re someone who thrives in a dynamic setting, enjoys working as part of a close-knit team, and is driven by the desire to make a difference, we’d love to hear from you!

What you’ll be doing:

• Give clients advice, and information and provide an enabling service so they can access the appropriate services.
• Be a positive member of the Hostel team and work in close partnership with colleagues and relevant external agencies.
• Responsible for the day-to-day health and safety, and the safe running of the accommodation.
• Ensure all clients are provided with a high-quality person-centred service.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

You can view the full job description by clicking here.

What we’re looking for:

• Empathy and understanding of the needs of Julian House clients.
• Good communication skills to build up relationships with clients and external agencies.

There are many great reasons to join our team!

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at our charity shops
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Great opportunities for career development and free monthly training sessions from experienced facilitators
• For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
• Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Job Role: Relief Hostel Support Worker (Days)

Hourly rate:£15.39 per hour including holiday pay

Hours: Flexible, covering between the hours of 07:30 AM and 10:00 PM

Contract type: Relief

Location: Bath

About Alongside:

Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the role:

Join us as a Relief Hostel Support Worker (Days) and become a vital part of our dedicated team at the Manvers Street Hostel—a service that operates 24/7, 365 days a year, supporting rough sleepers on their journey out of homelessness.

In this dynamic role, you’ll help create a safe and welcoming environment during the day shift. Your responsibilities will include carrying out regular health and safety checks through patrols, monitoring the premises via CCTV, and ensuring everything runs smoothly. You’ll also play a key part in maintaining accurate client records, helping us deliver the highest standard of support.

Every shift is an opportunity to make a real difference—providing reassurance, safety, and support to those who need it most. If you’re passionate about helping people and thrive in a role where no two days are the same, we’d love to hear from you!

Responsibilities include:

• Give clients advice and information, providing an enabling service so they can access the appropriate services
• Ensure all clients are provided with a high-quality person-centred service
• Maintain client records so they are accurate and fully updated
• Responsible for the day-to-day health and safety, and safe running of the hostel

Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities.

You can view the full job description by clicking here.

Qualifications / Requirements:

• Empathy and understanding of the needs of Alongside clients
• Good communication skills to build relationships with clients and external agencies

As part of this role, you’ll need to complete practical first aid training. This will be included in your induction, and you’ll have two attempts to successfully complete and pass the assessment.

There are many great reasons to join our team!

• Great opportunities for career development and free monthly training sessions from experienced facilitators
• 30% staff discount at our charity shops
• Annual leave entitlement (paid for each hour worked)
• For all the fantastic and valuable work you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
• A real sense of job satisfaction

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Job Role:Hostel Team Leader

Salary: £29,080

Hours: 37.5 hours per week – alternating weeks of 7am-3pm and 12pm-8pm.

Contract type: Permanent

Location: Bath

Additional information:

• • Requirement to work 1 Saturday and 1 Sunday per month (with weekdays off in lieu).
  • Participation in an on-call out-of-hours rota

About Alongside:

Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.

If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for!

About the Role:

Are you ready to make a real impact in your community? Join our vibrant and supportive team at Manvers Street Hostel, where every day brings new opportunities to change lives. We’re passionate about delivering person-centred support to some of the most vulnerable individuals in Bath and North East Somerset.

Our hostel is a lively, fast-paced environment that operates 24/7, 365 days a year — providing essential support to people experiencing rough sleeping. It’s a place where compassion meets action, and no two days are the same.

The successful candidate will be one of two Hostel Team Leaders, managing all aspects the hostel, and ensure the delivery of a consistently high quality, safe and person-centred service.

If you're ready to make a real impact and be part of a team that changes lives, we’d love to hear from you!

What you’ll be doing:

• Line managing Hostel Support Workers including completing monthly supervisions and annual performance development reviews
• Building an effective and motivated staff and volunteer team promoting a culture of continuous improvement
• Providing planning, leadership and direction, meeting statutory and organisational quality standards
• Maintaining service performance to agreed targets
• Professionally representing the service and organisation at key strategic forums and operational working groups

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to undertake other duties that are broadly in line with the responsibilities of the role.

You can view the full job description by clicking here.

What we’re looking for:

• • Health or Social Care qualification at degree level or equivalent would be an advantage but is not required
  • Ability to manage the service (Hostel), including supervising staff, providing 1-1s and managing staff performance.
  • Knowledge of the support needs and support planning for single homeless people
  • Knowledge of legal, statutory, regulatory and good practice requirements applicable to the provision of crisis accommodation and move on pathways

There are many great reasons to join our team!

• • Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
  • 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
  • 30% staff discount at our charity shops
  • A generous and competitive pension scheme
  • A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
  • Great opportunities for career development and free monthly training sessions from experienced facilitators
  • For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
  • Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out

At Likewise, the core of what we do is build meaningful one-to-one relationships with people who are finding life difficult, and use those relationships to help people feel supported and make change.

We're recruiting up to three Hostels Mental Health Support Workers to join a brand new service, starting this autumn. In this role, you would be doing that work inside Camden's homelessness hostels, going in to work alongside residents and the staff teams who support them. You would be embedded in a set of hostels, aligned to a part of the borough, with a regular on-site presence and a caseload of up to 15 people.

The people you work with are adults experiencing homelessness with complex needs, whose mental health is often a practical barrier to moving on. Much of the work is about helping someone stabilise and build the confidence to take their next step.

Camden's Adult Pathway is made up of 16 hostels, supporting around 600 people experiencing homelessness with complex needs. Mental health need in those hostels has risen sharply, and hostel staff are holding far more of it than they are set up or supported to hold. This is a new service, funded by government for three years. The model is designed but not yet lived, and whoever joins will help shape how it actually works.

Likewise is a community-centred mental health and wellbeing charity based in Camden. We believe that people thrive when they have access to meaningful relationships, supportive communities and opportunities to contribute. We're also committed to building a different kind of organisation, one that values trust, learning, autonomy and shared responsibility.

You don't need a specific qualification to apply, and we welcome people from a range of backgrounds. But this is not an entry-level role: we need people with real support work experience behind them. We care more about how you are with people, how you think and how you work than about your CV on paper.

If that sounds like you, we'd love to hear from you.

Job Title: Support worker

Location: London Borough of Tower Hamlets

Salary: £30,784.00 per annum 

Hours: Hours: 40 hours per week, including weekends

Contract: Permanent

PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.

We have an exciting opportunity for Support Workers within two of our specialist services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.

PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.

We are looking for:

Competencies

Please refer to job description. 

What we offer

We offer our staff a generous benefits package, which includes:

• Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
• Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
• Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
• Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
• Season Ticket Loans – We offer interest-free season ticket loans after successful probation
• Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.

How to apply

Please read the full Job Description & Person Specification which can be found on our website. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. Please send your CV and Supporting Statement by clicking the Apply Now button. Furthermore, applications with no attached personal statement explaining how you meet the job description will not be considered.

It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.

About the Role

Rough sleeping pathways only work when the system around people moves with urgency, consistency and accountability. This role is about making sure people sleeping rough, or at risk of returning to the streets, are not left waiting, drifting between services, or losing accommodation because barriers have not been gripped quickly enough.

As Outreach Housing Pathway Coordinator, you will work within Camden’s integrated Rough Sleeping and Outreach Hub to help people access and sustain appropriate accommodation. You will hold oversight of where people are in their housing journey, identify what is blocking progress, and work with outreach teams, Navigators, hostels, pathway providers, community safety partners and statutory services to keep plans moving.

You will focus on the points where pathways can break down: delays, exclusions, unsuitable offers, unresolved risks, street activity linked to accommodation, or support needs that have not yet been fully understood or responded to. Through assertive engagement, practical case coordination and strong partnership working, you will help people stabilise their accommodation and reduce the risk of returning to rough sleeping.

Working within Camden’s No Wrong Door model, you will bring grip, judgement and persistence to complex situations, ensuring people experiencing multiple disadvantage receive a response that is joined-up, trauma-informed and focused on lasting routes away from the street. SHP will support you with the training, reflective practice and development opportunities needed to continue building your expertise in this work.

About you:

• You understand that people experiencing rough sleeping are often navigating trauma, exclusion, unmet needs and systems that have not worked for them. You bring patience, persistence and a clear belief that people should not be written off when engagement is difficult.
• You know how homelessness pathways, outreach services and supported accommodation can work together, and you can spot where delays, exclusions or gaps in communication are putting someone’s route away from the street at risk.
• You are confident working with complexity. You can hold risk, need and accountability together, making balanced decisions while keeping people’s safety, dignity and long-term accommodation sustainment at the centre.
• You build relationships that help things move. Whether you are speaking with someone on the street, a hostel, a Navigator, a statutory service or a community safety partner, you communicate clearly, follow through on actions and keep people focused on solutions.
• You bring practical judgement, emotional resilience and a trauma-informed approach to your work, with the ability to stay calm and purposeful when situations are challenging, stuck or urgent.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 16th August at midnight

Interview date: Tuesday 25th August at SHP Head Office in Kings Cross

This post will require an Enhanced DBS check (processed by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

Waking Night Support Worker

The Registry

Portsmouth Rough Sleeping Services

42 hours per week

8pm – 8am, 4 nights on and 4 nights off

Permanent

Pay point: 20 (£29,453 annum based on 42 hours per week) plus unsocial premium

About Us

This is an exciting opportunity to join a dynamic Charity and Housing Association. The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.

Join The Society of St James to work at The Registry—a high-support temporary accommodation hostel in Portsmouth—offering a wide range of support to people with histories of homelessness, substance and alcohol use, poor mental ill health, and other complex needs.

The Impact You'll Make

• Uphold Our Core Mission: Put into practice our core belief that every person is of worth, actively demonstrating a willingness to take risks to house and support the most vulnerable and socially excluded members of society.
• Facilitate Sustainable Move-Ons: Provide safe accommodation and work intensively with service users to help them overcome barriers to change and transition into suitable, long-term housing. 
• Maintain Safety and Wellbeing: Oversee the smooth running of the service during overnight shifts (20:00 – 08:00), implementing risk management plans, carrying out health and safety checks, and upholding strict safeguarding protocols. 
• Collaborate for Better Outcomes: Work in partnership with statutory and voluntary agencies, including the PCC Housing Needs and Advice Support Team (HNAS) and Housing Management, to optimise client support.

Who We're Looking For

• A Compassionate and Mission-Driven Advocate: Someone who firmly believes in the worth of every individual and is committed to supporting socially excluded members of society.
• An Experienced and Knowledgeable Practitioner: An individual who brings existing experience and knowledge of the specific needs of vulnerable people with histories of homelessness, alcohol/substance dependency, and mental ill health. 
• A Resilient Communicator: Someone who is open, approachable, honest, and capable of active listening to build trusting relationships with service users, colleagues, and external partners. 
• An Initiative-Taker: A reliable team player who can use their own initiative to make sound decisions during overnight shifts, handle difficult situations calmly, and adhere to risk management plans. 
• A Dedicated Overnight Support Worker: Someone ready to work a 42-hour per week, 4-on / 4-off waking night rota (20:00 – 08:00) while prioritising self-care in a high-support environment.

Essential Qualities and Skills

• Experience & Understanding of Complex Needs: Knowledge and practical experience regarding the interconnections of homelessness, mental ill health, and substance/alcohol dependency. 
• Trauma-Informed & Risk Management: Familiarity with Psychologically Informed Environments (PIE), trauma-informed care, harm minimisation strategies, risk assessments, and managing challenging behaviours. 
• Safeguarding & Safety Protocols: Sound knowledge of adult safeguarding, health and safety regulations, lone-working procedures, and maintaining data protection and confidentiality. 
• Communication & IT Proficiency: Excellent interpersonal skills combined with standard literacy and IT abilities to effectively write emails, letters, case notes, and maintain client records. 
• Equality & Diversity: A clear understanding of equality and diversity principles in relation to both staff members and service clients. 
• Core Competencies Alignment: Ability to demonstrate SSJ core competencies, including personal accountability, constructive conflict resolution, and commitment to organisational values.

What we can offer you: 

SSJ recognises that our staff are our greatest assets. We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:

• 25 days pro-rata annual leave plus public holidays
• Flexible working options
• Buying additional annual leave
• Comprehensive induction and training
• Counselling, financial, personal support and health and well-being services via our Employee Assistance Programme
• Cycle to work scheme
• Discounted laptops and computers with Jamie’s Computers
• Electric Car Scheme
• Blue Light Card

SSJ are an equal opportunities employer and we encourage applicants from all backgrounds and walks of life

At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website.

Closing Date: Sunday 16^th August 2026 

Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier.

Should you not hear from us within 14 days of the closing date, please assume you have been unsuccessful on this occasion. 

Job Role: Supported Housing Worker

Salary: £26,200 per year

Hours: 37.5 hours per week

Contract type: Fixed-term contract until March 2027

Location: Bath

Additional information:

• Participate in an out-of-hours on-call rota.
• Participation on the first-responder system (emergency cover) at our homeless hostel.

About Alongside:

Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

Join our dedicated team in Bath as a Supported Housing Worker, providing warm, person‑centred support and hands‑on housing management for people with recent experiences of homelessness (including those with offending backgrounds) living in designated properties. No two days are the same - you’ll build rapport, champion strengths, and create safe, stable homes where people can thrive.

You’ll guide clients to sustainable move‑on within agreed timescales by building trust, co‑creating clear support plans, and boosting confidence through practical tenancy skills, benefits and budgeting support, and encouragement.

What you’ll be doing:

• Create and deliver personalised support plans and risk assessments to help clients thrive.
• Champion safeguarding by following polices and procedures to keep everyone safe.
• Empower clients be offering advice, information, and support to connect with the right services.
• Maintain accurate client records using out system, INFORM.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

You can view the full job description by clicking here.

What we’re looking for:

• Knowledge and understanding of the support needs of people facing homelessness, including those with mental health challenges, complex needs and substance misuse issues.
• Experience working with people who may have complex needs and/or challenging behaviours.

There are many great reasons to join our team!

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at our charity shops
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Great opportunities for career development and free monthly training sessions from experienced facilitators
• For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
• Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Do you have good listening and communication skillsand have an interest in supporting vulnerable women in Bristol? 

We are looking for someone to join the Bristol Women’s Pathway (*women only) as a Project Worker. Our Women’s pathway offers safe spaces from abuse, exploitation or Violence Against Women and Girls (VAWG) and provides accommodation and housing related support to women experiencing homelessness;

As a project worker you will join a team dedicated to providing a safe, high quality and inclusive service to residents while they are living in the hostel, and a positive move-on into independent housing. In this role you will:

What you’ll be doing as a Project Worker

• Oversee a caseload of clients and provide ongoing 1-1 support in an approachable, caring and person-centred way.
• Provide practical and personal support to clients with complex needs around areas such as housing and health. 
• Have a good understanding of a person centred approach and how to provide the right support to clients to meet individual needs, identifying personal aims and ambitions and making plans to achieve them.  
• Work with the team, external statutory agencies and voluntary organisations to ensure everyone has access to available support.  
• Continue to develop your skills around working with clients in a holistic way, we will provide training and support to help you gain a deeper understanding of housing and benefits law, and other specialist areas through training, supervision and line management support. 

Where you’ll be working

You will work full time on-site on a 7‑day rolling rota, including mornings, evenings, weekends and bank holidays. In some of these role’s staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday.

About you 

If you have good interpersonal and skills, patience and resilience we will provide you with the knowledge and training you need to work with clients in a holistic and person-centred way. 

We are looking for inspirational, people who will be committed to our recovery ethos, and has a genuine interest to support people to rebuild their lives. If you can demonstrate the below we’d love to hear from you! 

• Experience supporting vulnerable individuals to identify goals and navigate change.
• Strong interpersonal and listening skills, with a genuine interest in working holistically with a person-centred approach.
• A flexible, solution focused mindset and the resilience to thrive in a fast paced, changing environment.
• An understanding of the challenges faced by people experiencing homelessness.
•  Ability to challenge disruptive behaviour with empathy and assertiveness, balancing individual needs with service safety.

We believe in the value of lived experience and welcome applications from people who can draw on personal experience (e.g. homelessness, mental health struggles, addiction, abuse, exploitation, time in care or the justice system) to build rapport and support clients within a  recovery focused approach.

How to apply

*For posts in our Women’s Service, for genuine occupational requirement reasons, we are seeking to appoint a woman (exemption under the Equality Act 2010, Part 1, Schedule 9). Our organisation is trans and non-binary inclusive, and we welcome applications from all women, including trans women, and from non-binary people.

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

When you're ready to apply visit our website for further information. 

Closing date: 10 am on 20 August 2026

Interview and assessments in Bristol between 8-11 September 2026

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Do you have a passion for working with people and the ability to empathise with others?

Working as a Night Concierge, you will provide a first point of contact and safeguarding to clients at night. You will be responsible for dealing with emergencies, undertaking regular health and safety checks on patrols, basic cleaning and through monitoring the CCTV system; you will also report incidents or maintenance issues and communicate any concerns or events to the rest of the team.

Birkenhead Street is a 31-bed hostel. There is also one emergency bed space which is used by the Camden Safer Street team to move people directly off the street. Our main client group is homeless people 19+ (male and female) including rough sleepers, ) with varied support needs.  Birkenhead Street is staffed 24/7 with a combination of Project workers, Night workers, Night Concierges and a small Management team.

Shift pattern will be 4 nights on, 4 nights off, 9.30pm-7.30am (10-hour shifts, no break). This will be working alongside a Night Worker.

About you

We are looking for people with good communication skills and an understanding of the issues that affect homeless or vulnerable adults. You will need to be able to interact with clients in a positive and friendly manner, and be passionate about working in a service that supports vulnerable adults. In addition to this;

• You should have a basic level of numeracy and literacy skills and the ability to use your initiative; to identify the appropriate action to take in various situations.
• You’ll also be expected to be punctual, awake and alert at all times during your shift and act with integrity, within our policies and procedures.

You don’t need to have direct experience; above all we are looking for hard-working, committed individuals who have a genuine desire to support people to transform their lives.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

When you're ready to apply click the ‘Apply Now’ Button to start your online application form.

Closing date: 10am 17th August 2026

Interview and assessments on: 27th August 2026