Housing Administrator Jobs in Birmingham

Governance Officer

Location: Birmingham (1 day per week on-site, 4 days remote)
Salary: £28,000 - £31,300 per annum
Hours: Full-time, Permanent

Are you an organised and proactive individual with a keen eye for detail and a passion for governance? We are working with a leading housing association to recruit a Governance Officer to join their dedicated team.

About the Role

As Governance Officer, you will play a crucial role in supporting the smooth and effective operation of the organisation’s Boards and Committees. You will work closely with senior leaders and Board members, ensuring governance processes run efficiently and in line with legal and regulatory expectations.

Your responsibilities will include:

• Coordinating and distributing Board and Committee papers and meeting packs
• Preparing agendas and attending meetings to take high-quality minutes
• Maintaining action logs and monitoring governance processes
• Supporting board member induction, training, and appraisal processes
• Assisting with statutory compliance, including declarations of interest and company secretarial duties
• Managing governance systems such as Convene and SharePoint

About You

We’re looking for someone with:

• Strong communication and interpersonal skills, able to engage confidently with senior stakeholders
• Excellent organisational and time management abilities, with attention to detail
• Proficiency in Microsoft Office (Word, Outlook, Excel, PowerPoint) and ideally some experience of digital governance platforms
• A proactive approach, with the ability to manage multiple priorities and deadlines
• Ideally, some experience in governance, company secretarial work, or a regulated environment (social housing/charity sector experience is a plus, but not essential)

Financial & Administration Officer

Part-time home-based role with flexible working hours

The Douglas Bomford Trust is a small grant-making charity supporting those who work in and study the broad field of agricultural engineering. 

The administration of the Trust is undertaken by a Technical Secretary (TS) and a Financial Administration Officer (FAO), the Technical Secretary being responsible for dealing with applications and ongoing awards, and associated activities.

The current Financial Administration Officer wishes to stand down at the AGM to be held in November 2025, having worked with the Trust since 2007. It is hoped that the successful candidate will attend the April Trust General Management Meeting (scheduled for 9th April 2025), then liaise with the current FAO to gradually assume responsibilities over the summer months ready for November AGM. Experience in or familiarity with the agricultural or education sector would be useful for this role.

The primary duties of the role are:

· the maintenance of the Trust records, both financial and general,

· paying of grants etc

· working with the TS to plan and hold trustee meetings, including taking minutes

· updating the Trust website

· maintaining records for Charities Commission and Companies House

The role is undertaken on a self-employed basis, with hours worked charged quarterly; the proposed hourly rate being £30/hour. The hours are variable but generally average at 140-150 hours pa. Trustees’ meetings are held twice yearly usually in April and November, with the workload being heavier in preparation for and after these two meetings. (Latterly, one of these meetings is held virtually and one at an institution in receipt of a grant for a PhD student etc.) Other ad hoc meetings with investment managers, trustees may be attended (often virtually).

Liaison with TS is by phone/Zoom etc.

The registered office of the Trust is currently at Cranfield, within the offices of the Institution of Agricultural Engineers; archives are stored at this location. However, the role does not require regular access to these, and a potential candidate is not required to be local to this site.

How to apply

Please submit CV (including contact details for 2 references) and covering letter by Monday 31st March 2025.

Everyone deserves a decent place to live – join Habitat for Humanity Great Britain as our new Empty Spaces to Homes Programme Manager, and support people to find a decent, safe, affordable home.

 

We are looking for an experienced Programme Manager to deliver HFHGB’s flagship Empty Spaces to Homes programme.  This programme aims to provide solutions to Great Britain’s critical affordable housing need through the conversion of empty spaces - including commercial and retail properties - into homes and through researching, advocating and collaborating in coalition with others, to foster a wider uptake of the Empty Spaces to Homes approach.

Reporting to the Director of Programme Delivery and working in close collaboration with subject matter experts responsible for the four workstreams of the programme (Advocacy & Policy, Research, Scalability and Construction), your role will be responsible for all aspects of programme management and coordination, reporting and monitoring. You will also work closely with the Fundraising & Partnerships team to support high quality partnerships and strategic relationships.

You will be joining us at a really exciting time as this is a newly established team on an ambitious transformation journey. You will have a positive ‘can do’ attitude coupled with strong experience of all aspects of programme management and monitoring and excellent communication and engagement skills. Able to work collaboratively with a diverse group of colleagues and stakeholders, you are proactive and able to prioritise effectively across multiple areas of work, problem solving and demonstrating strong organisational and planning skills.

If this sounds like it could be a good match for you, please take a look at the Candidate Pack (via our website>vacancies).

Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK.

Job Description

Job Title: Empty Spaces to Homes Programme Manager
Department: Programme Delivery
Reports to: Director of Programme Delivery
Salary Grade: D
Budget responsibility: Yes
Line management: No
Post: Permanent
Location: Home-based with frequent travel to internal and external events and project sites, with occasional overnight stays

About Habitat for Humanity Great Britain
Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.

Job Purpose
To support Habitat for Humanity GB’s (HFHGB) vision of a decent home for everyone, the organisation has recently completed a strategic review, resulting in a new National Strategy and an organisational restructure, to ensure the organisation is able to deliver the Strategy impactfully, efficiently and effectively.

As a result, a new team has been formed, which will focus on developing and delivering high quality programmes in England, Wales and Scotland. The Empty Spaces to Homes (ES2H) Programme Manager will sit within the new Programme Delivery team and will work collaboratively across the organisation and with a large group of diverse external stakeholders.

Key responsibilities include the management of HFHGB’s flagship Empty Spaces to Homes programme which aims to provide solutions to Great Britain’s critical affordable housing need through the conversion of empty spaces, including commercial and retail properties, into homes and through researching, advocating and collaborating in coalition with others to foster a wider uptake of the Empty Spaces to Homes approach. The Empty Spaces to Homes Programme Manager will work across the organisation to coordinate and monitor delivery of activities sitting within the programme. They will also collaborative extensively with teams whose work supports or resources the programme. Working with the Director of Programme Delivery, the Programme Manager will also support external events and activities as well as high quality partnerships and strategic relationships.

Key Accountabilities/Responsibilities:
Programme Management and Coordination:

•  Responsible for programme management of the ES2H programme. Working with the Director of Programme Delivery, and with Subject Matter Experts who are responsible for the four workstreams of the programme (Advocacy & Policy, Research, Scalability, Construction).
• Responsible for the development and utilisation of high-quality programme management tools and internal coordination forums, including for programme planning, performance monitoring, communication, internal and external reporting.
• Working with others, support the development of appropriate Monitoring, Evaluation and Learning frameworks.
• Work with Subject Matter Experts, the ES2H Coalition and other partners on the continuous improvement of the ES2H Toolkit, supporting new ideas to fruition, developing content into engaging and appropriate documents and other required communication and programme tools.
• Support Subject Matter Experts and others where appropriate to develop programme and project related reports, to develop proposals and communication content, support impactful partnerships and provide project-related administration capacity.
• Support the Director of Programme Delivery to ensure programme outputs are accessible, inclusive, and culturally sensitive to provide the best possible support to target communities.

External communication and partnership management:

• Support external events and activities as well as high quality partnerships and strategic relationships.
• Work with the Fundraising & Partnerships team to support high quality partnerships and strategic relationships through provision of content for external communication, programme updates and reports, and the maintenance of Monitoring, Evaluation and Learning frameworks.
• Lead the coordination of the ES2H Coalition and support the development and management of other programme related networks and groups.

Budget management, reporting and monitoring:

• Support the Director of Programme Delivery to develop the ES2H programme and project budgets.
• Coordinate with subject matter experts to monitor and track programme spend, flagging issues and risks, and ensuring regular reports are available for budget holders and the Finance Team.
• Provide regular inputs and updates for relevant sections of the organisational Performance Framework, Risk Register and any other operational requirements.

Person profile:

• Strong experience of programme and project management, coordination and monitoring.
• Experience of working in a similar organisation, collaborating across teams and operating in a highly effective way across a diverse, networked structure.
• Experience of producing impactful content for programme tools and reports, external events, website and other digital platforms.
• Good budget management skills, and a working understanding of Excel.
• Understanding of Monitoring, Evaluation and Learning tools and approaches.

Skills and competencies:

• You have excellent communication and engagement skills, and able to work collaboratively and productively with a diverse group of colleagues and stakeholders.
• You are proactive and able to prioritise effectively across multiple areas of work, problem solve and demonstrate strong organisational and planning skills.
• You are a positive team member who demonstrates integrity, respect for others and a commitment to equity, diversity and inclusion.

The role and responsibilities will be carried out in a way which reflects:

• HFHGB’s commitment to safeguarding children in accordance with the Safeguarding Policy.
• A commitment to HFHGB’s vision, mission, values and approach.
• A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures.

Start your Habitat journey here…

The deadline for applications is 4th April 2025 (at 11:59 pm).

Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work.  Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.

At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.

Unfortunately, because of the high volume of applications, we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.

We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role. 

Challenge Events Fundraiser 
30 hours per week 
Actual salary: £22,471 per year
Remote home working, hybrid or office based in Basingstoke, Hampshire.

About Us
The Fire Fighters Charity offers specialist, lifelong support for members of the UK fire services community empowering individuals to achieve mental, physical, and social wellbeing throughout their lives. 

We are looking for a Challenge Events Fundraiser to join our national Regional Fundraising Team.

Arrangement of hours can be flexible and agreed with the successful candidate.

About the role
As a Challenge Events Fundraiser, you will support the Regional Fundraising Team to build a successful programme of challenge events that will raise funds and positively promote the Charity. 

This role will focus on a portfolio of mass participation and challenge events, as well as supporting national campaigns and community events delivered by programme scheduling, resource management, event marketing, participant recruitment and stewardship, financial reporting, database management and event evaluation.

You will produce and maintain the events calendar, research and recommend new events and work with our Customer Care team to ensure support materials are provided as appropriate. You will ensure event performance; supporter engagement and income are recorded tracked and fed back to the Fundraising team.

You will ensure events are marketed and celebrated via established charity platforms, and participant numbers and income are increased through promotion to new and previous supporters. 

You will support participants through their journey, creating a memorable experience and positive impression of the charity, and will attend some events in person. 

Previous experience of event planning, participant recruitment and sponsor stewardship would be an asset to the successful candidate, who will also need experience of working with a CRM database and be competent at interpreting financial information and reports.

This role is subject to a Disclosure and Barring Service check. 

About you
You will need a good understanding of the events fundraising sector, it’s relevant law, procedures and techniques. 

You will be able to demonstrate an ability to research, plan and support a programme of events on a national scale and prioritise your workload to meet deadlines and KPIs agreed with your line manager. 

The Charity is an Equal Opportunities employer, and we welcome applications from all sections of the community. When recruiting our new team members, regardless of the role, we are looking for people who share our values to help us to achieve our strategic plan.

How to apply
Please submit a CV and covering letter via our online portal. If you require assistance, please contact us. 

We reserve the right to close this role early should we receive a sufficient number of applications. Due to the number of applications we receive, we are unable to contact applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful this time. 

About Us:

Thank you for your interest in our PA to CEO role. ROLDA (Romanian League in Defence of Animals) is a small animal welfare charity working to improve the lives of dogs, cats, and other animals in Romania and internationally. Since its establishment in 2006, ROLDA has become a beacon of hope for the millions of vulnerable stray animals in Romania – one of Europe's economically poorest nations. Our mission is to manage the homeless animal population, estimated to be millions, through six key focuses: rescue, rehabilitation, sheltering, sterilisation, and education. Within our shelters, inspired by British kennel design and maintained to meet EU animal welfare standards, we can house up to 700 rescued animals at a time. Here, they receive complete veterinary care, rehabilitation, and preparation for rehoming. Since 2006, we have helped over 80,000 animals (primarily dogs and cats) and built two shelters for dogs and one for disabled and senior cats. We also distribute support, primarily through small grants, to other charities in Romania and approx 40 shelters in Ukraine. We rehome mainly in Switzerland, Sweden, and the UK. In addition to our efforts in rescuing and rehoming animals, ROLDA tackles the root cause of Romania's homeless animals through comprehensive neutering programmes and educational initiatives. Since 2006, we have successfully neutered thousands cats and dogs, significantly impacting Romania's severe overpopulation of animals.

Job Overview:

As the Personal Assistant to the CEO, you will play a crucial role in ensuring the smooth operation of our organisation. Working in a remote capacity (for now), you will be responsible for executive support, efficient communication, and organisational tasks, helping the CEO focus on strategic initiatives.

Key Responsibilities:

Executive Support:

Provide one-to-one support to the CEO, reporting directly to them.

Manage and organise the CEO's diary, optimising their time for effective work.

Communication:

Facilitate effective communication between ROLDA branches, partners, collaborators, sponsors, and other entities connected to the CEO.

Attend video calls, forums, and meetings on behalf of the CEO, communicating messages as agreed in advance and reporting back the outcomes.

Advisory Role:

Offer professional advice, executive administration support, and assistance to the CEO to enhance effectiveness.

Time Management:

Ensure the CEO's schedule is followed and respected.

Anticipate and advise the CEO on necessary activities to enhance productivity.

Documentation and Record-Keeping:

Keep CEO files, projects, and records up-to-date and organised.

Meeting Coordination:

Attend meetings and create minutes for board or other organizational meetings.

Secondary Responsibilities:

Include admin, CRM and staff related tasks (phone calls, manage PO Box, manage donor correspondence and donor data management etc)

Experience required:

- Proven experience as a Personal Assistant or Executive Assistant.

- Excellent organisational and time-management skills.

- Strong written and verbal communication skills in English.

- Ability to work independently and remotely.

- Well-connected in the animal welfare sector is an advantage.

Benefits

• Flexible work arrangements: We offer flexible work hours and the option to work remotely to support your work-life balance.
• Meaningful work: Join a team dedicated to making a real difference to animals in need and see the direct impact of your efforts.
• Opportunities for leadership: Take on this leadership role and gain valuable experience and career growth opportunities.
• Inclusive culture: Be part of a diverse and inclusive team that values and respects all members.

 

ROLDA is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experience.

Role: Self-Employed Form F Assessor

Locations:  West Midlands including Walsall, Birmingham, Wolverhampton, Worcester, Dudley, Coventry, Stafford, Redditch

Pay - £2,000 per Form F Assessment plus 45p mileage.

We are the UK’s largest specialist charity provider of fostering. Our core work involves providing high quality and well supported fostering families for children and young people in the care of local authorities. 

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. TACT invests all surplus income into staff, carers, and child development. This means that we have been able to establish expert in-house support services such as our TACT Health and Education Services and create TACT Connect, our ground-breaking scheme for care experienced young people and adults.  New staff and workers will join us as we  embark on a journey to become a wholly trauma-informed organisation with the aim of increasing our effectiveness and improving outcomes for the children and young people in our care.

As a self-employed worker with TACT, you will be a part of our amazing team of professionals working with our organisational values at the heart of their everyday practice. You can review our values here.

We are recruiting sessional assessing social workers to undertake Form F assessments .  This is a hybrid working role and you will assess prospective foster carers using a combination of video calling and face-to-face visits. We are particularly looking for assessors in the following areas. 

• Walsall
• Birmingham
• Wolverhampton
• Worcester
• Dudley
• Coventry
• Stafford
• Redditch

Key Duties for Form F Assessors include:

• To undertake and complete Form F assessments in the timescale set out in our policy and guidance.
• To visit personal referees as identified on application form for prospective foster carers.
• To ensure that all checks and references are undertaken and completed.
• To provide to the supervisor, regular written updates of the draft assessment.
• To liaise with our administrative team concerning the progress of administrative checks and completion of the Form F.
• To be available for supervision, consultation or liaison as required.
• To be available to present completed Form Fs to the virtual fostering panel and provide support to the applicants through this process.
• To be aware of our child protection procedures and immediately report any child protection matter or concerns to a TACT manager and any relevant placing authority and the area authority.
• To carry out the duties in line with our Foster Carer and Supervising Social Worker Standards and Practice Guidance.

Rates of Pay for Form F Assessors

• We will pay £2000  (inclusive of VAT) upon successful completion of a Form F Assessment.
• £33 per hour for assessments which are not completed, and any other piece of work.

Please see the Self-Employed Form F Assessor Job Information Pack for a full breakdown of role requirements. 

You will be DipSW, CSS or CQSW qualified and registered with the relevant regulatory body (Social Work England, Social Care Wales or Scottish Social Services Council).

An Enhanced DBS/PVG check will be required for this role and will be undertaken  by TACT on your behalf.

Closing Date:  Thursday 3rd April 2025

Interview Date: Monday 14th April 2025 

Safeguarding is everyone’s business and we believe that only the people with the right skills and values should work in social work.  As part of our commitment to safeguarding, we properly examine the skills, experience, qualifications and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard our young people. All staff are expected to work in line with TACT’s safeguarding policies.

We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.

We do not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Head Of Finance

Location: London with remote working in place
Salary: 65,000 - £74,000
Hours: 37.5
Job Type: Full time
Contract Type: Permanent

Who they are

Our client is the industry network with a mission to radically transform the built environment in the face of the climate, nature crises. They champion bold government action and convene the ambitious sections of industry to drive progress at pace and scale.  

This is an opportunity to play a role at the forefront of tackling the climate and nature crises and to protect communities. Nature is in collapse and our buildings and communities will not withstand the climate impacts they face without urgent action. The places they live, work and play in must, and can, be part of the solution, not the problem.  

They are multi-disciplinary team of 40 passionate, skilled people from across the UK with a London office hub. As a green charity, they prize their welcoming and inclusive work culture with wellbeing and professional development at its heart.  

The role

They are seeking an experienced and talented Head of Finance, with strong financial acumen, and the ability to translate complex themes into clear narratives, to contribute significantly to the strategic direction of the organisation.

This role is ideal for a mid – to – senior career professional looking for a Leadership role, and is keen to play a pivotal role in an increasingly vital and influential organisation.  The successful candidate will manage their finances; developing and maintaining financial models to support strategic decision-making, and providing high-quality financial data and analysis to senior management, all the while developing their own broad insight and knowledge of their mission and goals through working with a passionate and knowledgeable team of colleagues, and with businesses across the entire built environment value chain. 

They are an equal-opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability, or any protected characteristic. They are committed to creating a diverse and inclusive workplace where everyone feels welcome and valued. Their commitment to inclusivity means they support flexible work arrangements, ensuring work-life balance for all. They prioritise accessibility and will gladly accommodate any needs upon request, as they believe in providing a barrier-free recruitment process.

They recognise that people of colour, those from different socio-economic backgrounds, and those from minoritised groups are currently underrepresented at all levels within the industry. They're on the lookout for talented individuals with a wide range of skills and experiences and are eager to welcome candidates from underrepresented groups.

Key responsibilities

Financial Management

• Co-ordinate and drive the Budget process, in tandem with the Annual Operating Planning process.
• Monthly re-forecasting and reporting, including explanation of variances in language which is useful to non-finance specialists
• Provide narratives explaining financial performance
• Identification of alternative courses of action
• Analysis and planning to support decision making 
• Preparing financial papers for the Risk and Audit committee and the Board of Trustees
• Provide input to Funding applications, commercial decisions and opportunities.

 

 

Financial Control

• Maintaining control of and make improvements to financial systems.
• Maintain internal controls
• Responsibility for the integrity of their balance sheet.
• Updating and enforcing of their authorisation matrix.
• Ensure accuracy of transactions within Quickbooks and the mirroring of Salesforce records.
• Responsible for (via overseeing the Finance Manager) Accounts Receivable, Accounts Payable, VAT, expenses.  
• Oversee the payroll process, company pensions, tax and NI 
• Identification and reporting of risks, maintenance of the risk register, potential mitigation and insurance. 
• Drive continual improvement of processes

 

 

Cashflow forecasting

• Working with the team to understand timetable of activities, challenging cost assumptions and reclaiming  budget where appropriate; identifying changes in and drivers of performance including reduction in surplus/increases in deficit, evaluating and suggesting alternative courses of action.

 

 

Financial Reporting

• Oversee the annual audit
• Documentation of processes and policies
• Statutory reporting and keeping company policies up to date in accordance with SORP and UK GAAP, for both the charity and dormant trading entity

 

 

Governance

• Liaise with auditors in delivery of audited accounts
• Maintaining all records at Companies House, The Charities Commission, HMRC and other official bodies (familiarity with The Charities Statement of Recommended Practice)

 

 

Legal support

• Reviewing and supporting on contracts / agreements

 

 

Treasury 

• Manage and maintain their investment strategy, and securely deposit funds with appropriate organisations, to achieve an acceptable return with minimal risk. 
• Maintain key controls of third-party banking software (including investments and credit cards)
• Provide and update a cashflow forecast
• Ensure adequate cashflows between working capital and investments

 

 

Leadership and Personnel

• Consistent and collaborative communication and engagement to help drive the finance team’s, and the wider organisation’s, success. The Head of Finance has one direct report, the Finance Manager, and the Finance Officer reports to the Finance Manager
• Engage in, and occasionally lead aspects of regular organisational wide meetings, related to the culture and operations and/or projects and workstreams. Communicate and explain financial matters to the wider team when called upon. 
• Take a proactive approach to your own learning and professional development

 

 

Other

• Leading their carbon reporting and reduction as part of the Race to Zero 
• Maintain the organisations’ key professional administrative relationships including Auditors, Banks, Insurers, HR advisors , Legal services, pension providers, IT providers etc. 

 

 

People requirements: 

Key qualities, competencies, experience, and qualifications

• Mission: A passion for tackling the climate, nature and cost of living crises, and a commitment to their mission. 
• Integrity: An inclusive approach that conveys and embeds honesty and transparency as standard
• Attitude: A positive, proactive, problem-solving approach with demonstrable agility to perform duties that may be outside core accountabilities 
• Teamwork and Leadership: Demonstratable ability to effectively lead a small finance team, with leadership skills that motivate others and create a positive working environment
• Communication: Strong verbal and written communication and presentation skills, with ability to share complex ideas, thoughts and concepts in a consistently clear manner. Good analytical and influencing skills.
• Project management: Efficient planning, organisational, and time management skills 
• Administration: Strong administrative and computer literacy skills (standard software packages, mainly Microsoft Office), Advanced Excel skills

 

 

Strategic thinking:

• Good experience in strategy setting and horizon scanning, with aptitude in decision-making and problem-solving.
• Impact oriented with a focus on delivering outcomes and impact; agile in how to achieve them
• Critical thinking: supported by good research skills

 

 

Knowledge:

• CIMA / ACCA /ACA qualification or equivalent
• Extensive knowledge of financial procedures, budgeting, forecasting and reporting
• Ability to interpret data, identify trends, and make recommendations
• Financial best practices across charity and built environment organisations, including dual financial reporting (for example by project as well as by discipline / department)
• Preparing management accounts, and financial information in various formats to aid decision making
• Requirements of Company’s House and the Charity Commission, and familiarity with The Charities Statement of Recommended Practice
• Office / premises management, including building management liaison and IT / tech management
• Reporting on environmental footprint
• Stakeholder engagement: Proven experience of people management and collaboration

 

 

REF-220493

Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

The Advocacy & Information Officer in Wales will ensure that service users receive high quality support and will assist them to access funding, equipment and care and support that they are entitled to. The Advocacy & Information Officer will join a team that makes a real difference to the lives of the people living with muscle-wasting conditions, and their families, in Wales and across the UK.

The role will be primarily home based, but there will also be a requirement to attend outpatient clinics in Wales, attend home visits where appropriate and to support those living across the UK through the helpline and information inbox. Some travel will be required to attend meetings and events across the UK. You will work with both statutory and voluntary organisations, clinicians and health, and social care professionals to ensure that people living with muscle-wasting conditions get the care and support they need to live well and independently.

About us:

Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK. 

We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

Location: Hybrid – Home and community based within Wales

NB Interviews likely to be held Tuesday 8 April 2025

Please download the job description to see full role responsibilities.

About us:

The Humane League UK (THL UK) is a charity ending the abuse of animals raised for food by influencing the policies of the world's biggest companies, demanding legislation, and empowering others to take action. 

We're a mission-driven, energetic team focused on problem-solving and effective teamwork, and have grown significantly over the last few years. 

Thanks to our effectiveness, The Humane League has been named Top Charity by the independent evaluator Animal Charity Evaluators for every rating period since 2012.

THL UK is an equal-opportunity employer. We are committed to furthering equity and inclusion, and we value diversity. We seek people from a wide range of backgrounds who will bring a fresh perspective to the team, not just because it is the right thing to do, but because it makes us stronger. 

We make employment decisions by matching our organisational needs with the skills and experience of candidates, irrespective of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, neurodiversity, age, or veteran status.

​We are proud to be a Disability Confident Committed Employer, demonstrating our commitment to recruiting, retaining, and supporting disabled people and people with health conditions, based on their skills and talent.

You can read more about how The Humane League UK is working on Diversity, Equity, and Inclusion on our website.

If you have any questions or concerns regarding accessibility, please contact us via our website and we will be happy to discuss, via email or telephone, reasonable adjustments that you may require throughout the process.

The position:

The Humane League UK (THL UK) is seeking a data-focussed and strategic individual, with a strong background in digital fundraising, to help drive long-lasting improvements for millions of farmed animals.

This is an exciting time to join a growing organisation, with ambitious fundraising targets over the coming years as we work toward greater financial self-reliance and stability. 

To achieve those targets we need to accelerate our individual giving and digital fundraising programme. 

You can be part of our Development Team helping to make this happen.

You’ll develop and execute our digital fundraising strategy, utilising data to maximise acquisition, engagement, optimisation and conversion of our supporter base to grow our income. By significantly increasing the number of regular givers, converting a higher percentage of non-givers to donors, and acquiring new supporters who can be converted into future donors, you can make sure that our work continues to have long-lasting impacts - ending cages for egg-laying hens, convincing corporates to commit to improving chicken welfare in their supply chains, challenging the Government over the use of fast-growing breeds of chicken, and working to secure the first legislation to protect farmed fish.

To find out more about the role you can watch the recording of our recent webinar by following the 'Apply via website' button.

Who you are:

We are looking for someone with demonstrable experience of analysing, assessing and utilising data, making the most of technical solutions and making informed decisions to optimise and enhance fundraising performance. You’ll have good experience working with CRMs and donor data. If you have experience implementing a new CRM solution in an organisation, this will be a big plus. You will have excellent attention to detail and high standards - ensuring clean and good quality data, maintaining consistent data use across the organisation.

You will have a proven track record of delivering digital fundraising strategies and successful digital fundraising campaigns, as well as developing supporter journeys. You will be someone who thrives on collaborating across an organisation to ensure communications and campaigns are as effective as possible, leading to increased acquisition, engagement and conversion.

You are someone who is able to use their initiative to solve problems and overcome challenges. You are self-motivated, able to work autonomously, be proactive and resourceful. You are a good organiser and project manager, able to manage complex tasks and keep projects on track, ensuring good internal communication and collaboration.

We foster an environment of feedback, development and learning at THL UK. You’ll be someone that values receiving feedback, is able to assess your own performance, and has a desire to want to learn, develop and improve as an individual.

We are looking for someone committed to the work we do for animals, who aligns with our values and has a passion and enthusiasm for digital fundraising. Prior experience of digital fundraising is essential.

We will provide relevant learning and development opportunities, tailored to your experience and personal needs, which could include in-house training, external training, and fundraising events and conferences.

Be part of our mission to end the abuse of animals raised for food.

Primary Duties:

• Lead on developing and executing our digital fundraising strategy: working with our Digital Communications Manager to make sure it aligns with and feeds into our wider organisational digital strategy, as well as with the Head of Development to make sure it aligns with our wider fundraising strategy.

• Management of our new CRM: we are in the process of selecting a new CRM solution to support fundraising at THL UK. This role will initially take responsibility for getting this implemented and embedded in the organisation, and then take on the day-to-day management and responsibility of the CRM to make sure we utilise the platform to its full potential and resolve any challenges or issues.

• Coordinating our end of year fundraising appeal: our biggest of the year, working with our Digital Fundraiser to develop engaging content and communications, and with our Major Gifts Fundraiser and Head of Development to secure match funds and major gifts, to ensure we secure valuable income each year (this appeal raised over £100k in 2024). You’ll help set and track the targets and metrics for the campaign, and conduct post-campaign analysis to capture what we learn to inform our future activities.

• With a focus on acquisition, retention, and conversion, work with our Digital Communications Manager to map out and develop donor journeys as part of our wider supporter journeys, using technological solutions to ensure supporters are progressing effectively.

• Regularly assess and analyse supporter and donor data, using these insights to shape our strategy and activities. This includes monitoring engagement levels across various touch points, such as donating, volunteering, taking digital actions, or engaging with our communications, as well as evaluating segmentation and targeting of key audiences. Identify the data needed to inform decision-making and establish mechanisms to capture it effectively.

• Work with the Finance Operations Lead to make sure all supporter and donation data in our CRM is accurate, complete and up-to-date: this includes ensuring that Gift Aid claims are regularly made, donation data is regularly reconciled with our finance system, that we have a holistic picture of our supporters, and we have a regular programme of data cleansing in place.

• Ensure our donation processes are optimised: allowing us to minimise any possible friction on our donation pages and increase the percentage of those going on to make a donation. Ensuring that we have processes in place to capture abandoned baskets and failed payments, and any technical issues which could disrupt our ability to collect payments are monitored and resolved quickly, working with our technical partners or external experts where necessary.

• Oversee the development of any new donation pages or donor data collection forms: whether those are created in-house or by an external consult or agency.

• Make sure THL UK team members are getting what they need from our CRM and technical solutions. Ensuring that they are using systems correctly and consistently, to avoid poor practices which might result in bad data or sub-optimal functionality. Including access and user permissions, notifications and alerts for new donors and donations, training and support, and access to dashboards and reports needed to inform their work.

• Manage any external support required to optimise our CRM and technological solutions: including our CRM partner, payment processing partner and any additional consultants or third parties. Work with them to make sure any technical issues or significant architectural changes are addressed.

• Provide day-to-day support to our Digital Fundraiser: offering advice and guidance,  working with them on campaigns and communications to help us achieve the goals as set out in our digital fundraising strategy, including regular pushes for key income streams such as regular giving.

• Make sure we optimise any available budget to increase acquisition and conversion to help us achieve our strategic goals.

• Keep colleagues up-to-date on our digital fundraising plans and make sure those plans are fed into our organisation-wide planning tools.

• Look for opportunities for technology to enhance fundraising at THL UK, including use of AI.

In addition:

• Attending relevant events and conferences as necessary: whether to increase your learning, engage with peers in the animal protection or fundraising sectors, or to help raise our profile and support our wider fundraising efforts.

• Helping drive understanding of and engagement with fundraising across the organisation, with staff, volunteers and trustees: sharing updates through presentations, workshops, written communications, or other effective formats to keep the wider team informed on fundraising progress. 

• Participating in team meetings including note-taking and facilitation.

• Help us make THL UK an inclusive workplace where employees and supporters are proud to be members of the movement

• Demonstrate commitment to creating a stronger and more effective animal protection movement through inclusion and belonging.Recognising the need for all of us to do better for social justice on a personal and organisational level.

• Attending in-person team workshops several times a year.

• Performing any other duties assigned by the Head of Development.

For full details of the role, including the key competencies we see as the the most important requirements for being successful in this position, please visit our website by following the 'Apply via Website' button.

Hours:

This is a full time position of 37.5 hours per week over Monday to Friday.

From 1st July 2024 we are piloting a four day working week across the whole of the UK organisation. The pilot is planned to run for 12 months, at which point a decision will be made by our Board of Trustees as to whether this will become permanent. Success of the trial relies on the organisation being able to achieve the same or improved level of impact in four working days as five, with staff experiencing either the same or improved levels of wellbeing.

During the four day week pilot, working hours for this position will be reduced to 30 hours per week, to be worked across Monday to Thursday, with no reduction in salary. This will be a temporary change to the contractual terms for the successful candidate. The appointed person must be prepared to increase their working hours to 37.5 hours per week if a return to a five-day working week is decided. In the event that THL UK considers before the end of the trial period that the trial is having an adverse operational impact, we reserve the right to bring the trial to end on one month’s notice.

Good to know:

You will have access to:

• ​A fully remote work environment and team (all equipment is provided)
• A 4 day working week (note: this is a year long pilot until July 2025 when its continuation will be assessed)
• 25 days leave plus Public Holidays (reduced proportionately during four day week trial)
• ​Flexible working hours
• ​A workplace pension
• An annual learning and development budget
• Support for mental and physical wellbeing 
• £25 per month reimbursement towards home working costs

At The Humane League UK, animal welfare is at the forefront of our everyday work and as such, many of our employees are vegan by personal choice. All of our events and workshops offer only plant-based meals. We welcome all mission-aligned candidates to apply, no matter where you are in your journey to end the abuse of animals raised for food.

We are looking to speak to a wide range of candidates with diverse backgrounds - #NonGraduatesWelcome

Our employees all work remotely but still enjoy a supportive, collaborative environment.

For our salaries to be fair, transparent and equitable we want to provide a system that delivers a competitive salary in the market and could eliminate potential biases in compensation (such as the gender pay gap). For more information about the Digital Fundraising Lead salary please the attached document.

All applicants need to be:

1. ​Fluent in written and spoken English.
2. ​Live and have the right to work in the UK (we are unable to consider applications from those without the right to work in the UK).
3. ​Committed to our mission to end the abuse of animals raised for food.

The Process:

All applicants will be contacted within one week of the closing date to let you know if you have been successful in reaching the next stage.

Our full interview process comprises of the following stages:

• A skills test to give us an opportunity to see your skills in action (completed remotely).
• Join an online interview (via video call) so we can learn more about each other.
• Final Interview (via video call as above)

For full details of our recruitment process please see the attached document. 

As the deputy to the Director of Finance, the Financial Controller is a key finance leadership role responsible for the financial integrity of the organisations finances.  Leading on the financial reporting, forecasting and budgeting for the DBF, Coventry Cathedral and Together for Change, this role will ensure compliance with Charity, Company and Ecclesiastical legislation. Leading and guiding a team, fostering a culture of continuous improvement.

Main Activities and Duties 

1. Reporting, Budgeting, Financial Management, Accounting processes and systems

• Overall responsibility for the production of the DBF monthly management accounts to budget holders by working day 8. Ensure that monthly reviews with budget holders take place; to monitor financial performance & recommend corrective action to budget holders when needed. Provide training & development opportunities to budget holders.
• Working with the Director of Finance to prepare  financial reports and commentary for the various  diocesan committees.
• Preparation of the annual report and financial statements for the DBF. Ensuring compliance with accounting standards & regulations. Liaise with auditors during the external audit ensuring all reports and supporting documentation are available.
• Develop & manage the annual budget for the DBF; in collaboration with budget holders. Provide financial forecasts & analysis to support strategic decision making.
• Maintain accurate records of all funds, ensuring proper allocation & usage. Preparation & submission of timely & accurate financial reports to donors & budget holders of these funds. Monitor & report on restricted & unrestricted funds.
• Lead change management initiatives to improve financial processes & systems. Identify opportunities for process improvement & implement best practices throughout all three organisations. Engage with stakeholders to ensure successful adoption of changes. Monitor & evaluate the impact of changes on financial operations.
• Implement & maintain robust internal controls. Ensure compliance with financial policies & procedures. Conduct regular reviews and audits of financial processes.
• Oversee the calculation, collection & reporting of Parish Share contributions. Ensure accurate & transparent reporting for the Deanery Share allocations. Communicate with parishes to provide guidance & support on Parish Share matters.

2. Leadership

• To provide leadership and clear direction to the team ensuring appraisals with SMART objectives that form the basis of regular monthly meetings reviewing individual and team performance. 
• Working closely with the Director of Finance providing regular updates on the finances of each of organisations that the finance team supports.
• To attend training courses and events to maintain the professional accountancy qualification and competency to ensure that the post holder is aware of best practice and upcoming developments affecting the DBF, Cathedral and TFC.
• Developing relationships with budget holders to understand the drivers for expenditure, proactively providing advice and guidance to build commercial awareness.
• Providing advice and support to parishes on basic queries relating to finance and charity reporting matters.  Using the data available in the department from Parish Finance returns and accounts to understand the impact of the financial health of the parishes on the DBF.
• To deputise for the Director of Finance