Housing advice worker jobs in Birmingham
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Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
This is a new and exciting role at Crisis Skylight Birmingham to join a team of experienced and highly skilled staff supporting homeless people move into their own long term sustainable tenancies.
Location: Crisis Skylight Birmingham, 25 Heath Mill Lane, B9 4AE
Contract type: Fixed Term till July 2027
Salary: £38,645 per annum
About the role
As Landlord Liaison Coach, you will join our team in Birmingham at an exciting time, delivering an outstanding property procurement service across the private and social rented sector. Working alongside our team of lead worker coaches you will identify appropriate matches of tenants and homes. In addition, you will be managing your own caseload of homeless members and providing advice, guidance and advocacy. It’s a role requiring commercial acumen and creativity as you partner with both social and private landlords to source accommodation for our members. You will work collaboratively with partners and staff across the organisation to ensure tenants receive the support they need to sustain their homes and landlord relationships are nurtured. There is scope for development of the role and plenty of support. It’s a fantastic opportunity to make the role your own and shape it from the beginning.
About you
To be successful in this role you will need to demonstrate the following skills, experience and knowledge:
- Experience of sourcing, procuring, and allocating accommodation and making tenancies work for tenants and landlords
- Knowledge of the Birmingham (and surrounding areas) housing market and the barriers and opportunities faced by people who are homeless
- Experience of working with homeless people and supporting them achieve a positive housing outcome
- Understanding of housing law
- Developing, building, and maintaining relationships with key stakeholders
- Experience of working in a lettings and housing procurement environment
- Managing a caseload of homeless people and working towards case management standards
- Showing resilience when dealing with difficult situations
- A self-starter who can work on their own initiative
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 28th June 2026 at 23:59
Interviews will take place on Thursday 9th July 2026 at Crisis Skylight Birmingham, 25 Heath Mill Lane, B9 4AE
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
Registered Charity 
501 - 1000
The client requests no contact from agencies or media sales.
Thank you!
Job Title: Senior Accommodation Support Worker
Position available: 1 full-time position (37.5 hours), based in the Black Country
Salary: £28,861.56 - £33,786
Closing date: 26 June 2026
All interviews will be held via Microsoft Teams
Is this you?
We are looking for a highly skilled Senior Accommodation Support worker with excellent communication skills, compassion and understanding of the impact of abuse and exploitation.
We are looking for an innovative candidate who has experience of working with adults, who have experienced trauma and abuse.
This is a great opportunity for someone who enjoys problem solving and developing their leadership skills.
The Role:
The successful candidate will provide day to day support to the Refuge Manager and/or Safe House Manager. The position will manage and have oversight over the quality of support delivered to residents and their children supervising the intervention support workers who will each have a nominated caseload. The position will ensure that the environment is empathetic, supportive and positive promoting independence and life after violence and abuse as well as meeting all contractual targets from the contracts and commissions.
If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you.
The client requests no contact from agencies or media sales.
Thank you!
The National Youth Agency is looking for an Events Manager.
Events Manager
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £35,000 per annum (dependent on experience and qualifications)
Location: Home-based in England with occasional travel for meetings, workshops, and team activities. Head Office is in Leicester.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work.
Role Purpose
To manage the planning, delivery and continuous improvement of our most high-profile annual events, including, but not limited to, UKYP, Peer Network Conference and a number of our annual policy events. The postholder will deliver multi-stakeholder events to high standards, on time and in budget, identifying opportunities to develop and improve events year on year.
The Event Manager plays a pivotal role in organising the events and activities that will provide young people, from across the United Kingdom, the opportunity to collaboratively engage in the democratic process through the UK Youth Parliament Programme.
This role involves working closely with the UK Youth Parliament team and our partners to support the effective organisation, communication and delivery of the UK wide events and activities.
The Event Manager will work closely with the Policy team, Communications team and Programme Management teams.
Key Responsibilities
As our Events Manager, you will:
- Plan, organisation and on-site delivery of regional and national events, including residential and single-day conferences, networking events and a House of Commons sitting.
- Project management of all event elements including budgets, logistics, health and safety, safeguarding, attendees, AV and delegate communications.
- Be responsible for selection and management of all event suppliers including accommodation, equipment, AV and logistics.
- Oversee venue and supplier management
- Act as first point of contact for all delegates where appropriate to the event
- First point of contact for internal and external stakeholders
- Work with our finance team to ensure event budgets are managed closely and events are delivered in budget
- Report for each event during event planning phase and developing comprehensive post-event reports which
- Any other reasonable duties to support the successful deliver of the events.
Why Work for NYA?
- NYA operates as a people-focused organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
Closing date: 23:59 Friday 26th June 2026.
N.B. We would encourage you to apply as soon as possible as we may close the vacancy early if we receive a sufficient number of suitable applications.
Interviews: Week commencing 13th July (subject to change)
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Please note: We use AI detector software, so applications or CV’s with high levels of AI generated content may be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance.
No agencies please.
