Housing advice worker jobs in rg40

Sponsor Group Relationship Manager 

Location: Remote (UK-based) 
Contract: Part-time, 3.75 days per week 
Salary: £40k per annum pro rata 

About Us 

Gulab Sorkh Foundation (GSF) is an independent charity supporting former members of the Afghan security forces and their families, who have come to the UK under the Government’s Afghan Relocation and Assistance Policy (ARAP). Our mission is to help these individuals rebuild their lives, access support, and integrate fully into British society. 

We have recently been awarded new funding under the Communities for Afghans (CfA) Phase 2 programme. This funding allows us to expand our work supporting Afghan families through Sponsor Groups, which is why we are growing our team to ensure we can provide high-quality support to all participants. 

About the Role 

You will be the driving force behind the recruitment, onboarding, and ongoing engagement of Sponsor Groups. Success in this role depends on your ability to inspire, motivate and sustain long-term commitment from these groups, ensuring they are confident, supported, and fully equipped to welcome Afghan households. 

You will contribute to developing innovative strategues to attract new Sponsor Groups, maintain strong engagement, and address challenges proactively, ensuring a high-performing network across the UK. 

This is a busy and varied role, combining community engagement with strategic partnership. You will play a key role in shaping GSF’s growing national programme, ensuring our families receive the care and opportunities they need to thrive in the UK.  We are looking for someone who is proactive and highly organised, with a genuine passion for supporting refugee communities. 

How to Apply 
 

Please upload a CV and cover letter by the closing date. In your cover letter, you must explain how you meet every one of the essential criteria in the person specification. Applications that do not address the essential criteria may not be considered. 

Gulab Sorkh Foundation (GSF) supports a diverse range of beneficiaries within the Afghan armed forces community. We know that diversity within our team strengthens our work, and we are proud to be an equal opportunities employer. We welcome applications from all backgrounds, perspectives, and experiences, especially those with lived experience of immigration. 

Research shows that some people do not apply unless they meet 100% of the criteria. If this is you, please consider applying anyway; your skills and perspective could be exactly what we need. 

A Disclosure and Barring Service (DBS) check will be required for successful candidates. We cannot sponsor visas, so all applicants must have the right to work in the UK. 

We may close the vacancy early if we receive enough strong applications. 

A place to create moments that matter

Location: Camberley, Hybrid
Salary: £40,305 per annum including regional allowance and essential user car allowance
Contact Type: Permanent
Hours: 35 hours per week, Monday – Friday 9am-5pm.

Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.

It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.

For a career that means more and makes a meaningful impact on society, this is the place to be.

About the role

Are you passionate about helping people overcome barriers and live fulfilling lives? Join us as a Welfare and Digital Inclusion Partner, where you’ll play a vital role in supporting our customers across all tenures to sustain their homes and thrive.

In this dynamic and rewarding role, you’ll:

• Connect with customers to understand their vulnerabilities and identify tailored support solutions.
• Unlock access to grants, funds, and services that empower individuals to stay in tenancy, return to work, and lead more independent lives.
• Champion financial and digital inclusion, helping people navigate challenges and build resilience.
• Collaborate with internal teams and external agencies to strengthen our signposting offer and create meaningful partnerships.
• Upskill colleagues in the Housing Services Team, equipping them to support customers facing exclusion in areas like health, employment, and finance.

This is more than a job - it’s a chance to be a catalyst for change, helping people access the tools and opportunities they need to live great lives.
To view/download the Welfare and Digital Inclusion Partner job description please click here.

Salary

The spot salary for the Welfare and Digital Inclusion Partner post is £36,162 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.
You'll also receive £2,893 per annum regional allowance and £1,250 per annum essential car user allowance.

About you

• Strong knowledge of welfare benefits, grants, and income maximisation tools.
• Understanding of digital inclusion methods and the delivery of high-quality services through technology.
• Experience delivering support and guidance to customers across multiple communication channels.
• Proven ability to work across departments and collaborate with multiple stakeholders.
• Experience working with statutory and third-sector organisations to deliver services to vulnerable populations.
• Strong understanding of GDPR and customer data handling, as well as safeguarding practices.
• CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience

Interviews

We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.

Stage 1: A Place to Connect
A call with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring.
Planned date: 16th October via Teams.

Stage 2: A Place to Show Your Strengths
A role related assessment and behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service
Questionnaire in advance.
Planned date: 23rd October at our Camberley office.

We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.

A place to build a future

We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) – an extra day to celebrate your birthday and the option to purchase more – a cash health plan, gym discounts, and a dedicated day to volunteer for a cause that matters to you.

And because we believe in supporting you now and in the future, this is a place to plan for your future – with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.

We’re committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.
If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

You may also have experience in the following: Welfare Officer, Digital Inclusion Officer / Specialist, Welfare and Digital Inclusion Partner, Housing Support Worker, Tenancy Support Officer, Customer Support Advisor (Housing / Social Services), Inclusion and Wellbeing Coordinator, CIH Level 3 / Housing qualification

REF-224 196

AAFDA was founded by Frank Mullane in memory of his sister Julia Pemberton and her son Will who were both killed by her ex-partner in 2003.

Each year, around 150 families lose a loved one to domestic homicide. The actual number of suicides as a result of domestic abuse remains unknown.  Most of these families suffer significant problems including relationship breakdown, job difficulties/loss and mental and physical health issues. We help these families in many ways, our prime function being to provide families in England and Wales with specialist peer support and expert and specialist advocacy for the range of statutory reviews that will take place after domestic homicide.

AAFDA (Advocacy After Fatal Domestic Abuse) is a growing Charity and to meet the demands of this growth, we are looking for exceptional candidates to join our team in a highly rewarding opportunity. Although home based, some travel will be required - frequency will be commensurate to the role. We welcome applications from candidates with experience of domestic abuse.  We are also committed to diversity and strongly encourage applications from those with Black and/or Minoritised backgrounds.

Our Specialist Advocates support families impacted by fatal domestic abuse through provision of lay advocacy, for and on behalf of, families with a range of statutory service providers (e.g. those conducting reviews and inquiries, social services, police, housing) and work to build good relations between all parties.  To ensure that families get the support they need, you will use AAFDA’s Home Office endorsed seven-step approach to working with individuals and families, to ensure that they receive the best possible support and advocacy to restore dignity and relief for families and to help them cope and recover. Through trauma-informed approaches, you will:

listen to families and advocate for them in a complex system that too often treats them as passive participants and overlooks the value of their insight.
provide information, support, guidance, advice and advocacy on Domestic Homicide Reviews, Mental Health Reviews, Inquests, Independent Office of Police Conduct inquiries and other types of inquiries.
manage families’ expectations of the legal and procedural processes facing them by supporting families in meetings with agencies such as health, police and local authorities.
give families practical help on a wide range of issues - including help with letter writing or advocating with employers and local authorities on the families’ behalf.
Support AAFDA in our bringing families together in AAFDA’s peer support events, such as the Hear Our Voice weekend and the on-line peer support Zoom sessions, where families can speak with others to share their experiences and stories. This will involve occasional evening work.

In return for joining us, we will offer you:

25 days annual leave per annum, plus bank holidays
Excellent development and training opportunities
Pension Scheme
Healthcare Scheme
Employee Assist Scheme

Application Instructions

To apply for this role, please submit a supporting statement, outlining how you meet the person specification, along with your CV.

Applicants will be shortlisted according to how well they meet the criteria in the person specification. Please highlight and explain how you meet these in your supporting statement. If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants. Please note that we will not progress applications where the supporting statement does not address the criteria for the role being applied for.

Job Title: Service Manager

Location: Hounslow and Hillingdon
Salary: £43,627.32 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)  
Contract type: Permanent, Full Time 

Hours: 37.5 hours per week. As part of this role, you will be required to work from site and participate in an out-of-hours on call rota

We are recruiting for Service Manager who is passionate about supporting survivors who are impacted by domestic abuse and other gender-based crimes.  This is a multifaceted, fast paced, and exciting role where you will join our team in Hounslow & Hillingdon to lead on the delivery and development of high-quality refuge services for survivors of domestic abuse and other gender-based crimes. Our service provision in Hounslow & Hillingdon includes number of refuges supporting survivors and their children.

The post holder will provide line management and support to the accommodation based services staff. This will include providing supervision on complex and high-risk cases, overseeing operational emergencies, and ensuring high standards of casework. You will also ensure that all service users in refuges always receive a high-quality support service in line with Refuge’s policies and procedures.

The Service Manager will lead on the delivery of the multiagency aspect of work, working jointly with the Refuge teams and wider stakeholders to deliver best services to the survivors.

Candidates must have proven experience of providing direct emotional and practical support to vulnerable people, managing, and motivating staff, managing casework as well as working within multiagency setting.  In addition, you must have an excellent knowledge of domestic abuse and other gender-based violence and its impact on survivors.  

You will have knowledge of relevant Criminal and Civil law legislation, as well as Housing and Health and Safety legislation.   

As member of the management team, you will be required to participate in an out-of-hours on call management service.

The service manager will be responsible for ensuring that contractual and other funding requirements are met fully, this includes ensuring that the services operate within the allocated budget and that Refuge’s high-quality standards are maintained. The role may involve visiting potential sites and contributing to the establishment of new services in conjunction with the development team.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 3 November 2025

Interview Date: 14 November 2025

Support Coordinator

We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Service based across Newham.

This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.

Position: S11320 Stroke Support Coordinator

Location: Home-based, Newham. However, regular travel will be required as part of this role (will include team meetings or other work-related meetings)

Hours: Part-time, 18 hours per week

Salary: Circa £14,100 - per annum (FTE circa £27,435 per annum) (inner London weighting £2,031.42 per annum or outer London weighting £1,170 per annum may be applied in accordance with where you live)

Contract: This is a fixed term contract until 31 March 2026. Our services are contracted we currently have funding for this contract until 31 March 2026. While continued funding beyond this date cannot be guaranteed, we have maintained regular contracts in this area for many years.’ 

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 19 October 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: 24 October 2025. Interviews will be held at Stroke House: 240 City Road, London EC1V 2PR

Please let us know if this will present any challenges when you email your application.

The Role

We are  looking for an enthusiastic and motivated individual to join the Newham Team in London. Reporting to Service Delivery Coach.

Key responsibilities will include:

• Organise and facilitate effective service communication for the benefit of stroke survivors and carers in understanding and achieving their goals.
• Ensure that timely, confidential and accurate records are kept on our CRM data base and all data is in line with our retention policy and GDPR compliant.
• Develop and manage service volunteers to support service delivery for stroke survivors and carers as required.

About You

You will have experience in:

• Providing person centred support to empower vulnerable people or people with a disability or long-term health condition and their carers
• Nurturing emotional resilience needed to handle a variety of calls, potentially dealing with complex and challenging situations whilst working in your own home
• Effective listening with the ability to communicate clearly and effectively with a diverse audience including anyone experiencing communication difficulties via a combination of face-to-face visits or meetings, telephone calls, emails or letters, and digital methods (such as video calls)

This role requires regular travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

At Action for ME, we believe that change won't just happen; it has to be made. That's why action and impact are at the heart of everything we do. Whether that's helping people today with support, information, or care. Or working towards securing future change through our research and campaigning work.

The intent of everything we do is to pursue positive impact for the lives, rights, and futures of people affected by ME.

More information can be found in the application pack. 

You will play a pivotal role supporting the Charity in several different ways. Working with the Senior Leadership Team, you will ensure the smooth running of the organisation, providing administrative support to the Director of Operations and the Chief Executive. As a self-starter you will manage a range of tasks such as diary management, meeting minutes, assisting with event administration and HR administration. No two days will be the same!

You will be the point of contact for our HR, recruitment and training systems, ensuring consistency and assurance across the organisation. You will support HR administration such as supporting recruitment, on-boarding and off-boarding of colleagues as well as taking minutes for Board meetings, so you will need to be able to maintain a high level of confidentiality.

As a team player, you will provide comprehensive, confidential and sensitive people-orientated administration support, developing a deep understanding of our organisation, our work and build strong, effective working relationships with colleagues.

Remote working at home can be challenging for some and for others, it works incredibly well. You will need to be able to work on your own, use your own initiative and ensure you are proactive in maintain good levels of communication and contact with your colleagues to ensure we deliver the best service possible to people with ME.