There hasn’t been a more exciting time to be joining Grassroots Suicide Prevention as an In House Trainer, a critical role in the organisation. We are experiencing a high demand for training and we are now looking to recruit an experienced In House Trainer to work with our Head of Training to deliver our ambitious growth plans in the coming years.

Main Duties and Responsibilities:

To support in the design, delivery, review, accreditation and evaluation of Grassroots Suicide Prevention training. Also, to help engage new and existing training clients to further develop relationships, reach and support more people and organisations and continue to strive for excellence in everything we do.

Training:

• To support the Head of Training and work closely with the training team to design and deliver programmes nationally (face to face and online), and setting standards of excellence in all aspects of delivery
• To support on the creation of online and e-learning courses and associated delivery and quality assurance 
• To support the Head of Training in ensuring the excellent quality of all training delivered by Grassroots through ongoing evaluation and best practice
• To support the Head of Training to ensure that evaluation and feedback systems are fit for purpose and fully utilised, developing new systems and approaches to elicit feedback as necessary
• To support the training team in the planning and coordination of training and help to ensure effective delivery

Relationship building

• To build effective relationships with new and existing clients to assist in raising Grassroots profile and reputation and to maximise opportunities for new and ongoing business

Contracts:

• To support the Head of Training and the wider training team to ensure the effective delivery of all training contracts as per specifications
• To support the Head of Training and the wider training to oversee the evaluation of Grassroots’ training programmes, ensuring our offer is relevant, accessible and impactful

Management of freelance trainers:

• To support the Head of Training in building effective relationships with freelance trainers including supporting the organising of and providing on-going CPD training and support for trainers
• To support the Head of Training in monitoring freelance training delivery ensuring quality and consistency is delivered throughout
• To support the Head of Training to ensure our freelance trainers have the necessary skills, values and attitudes to deliver the training, and are committed to their ongoing professional development

Supporting the team in securing new training work:

• Identify new training and consultancy opportunities to the team

About us 

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Crisis Skylight Brent is currently recruiting a Housing Coach to join a successful and busy housing service SHPS which people experiencing homelessness or at risk of homelessness in Brent. SHPS (Single Homeless Prevention Service) is funded through the Life Chances Fund and Brent Council and is delivered in partnership with Bridges, the UK’s leading investor in Social Impact Bonds and operates within Crisis Brent. SHPS is a payment by results service that supports local people with low to medium support needs who are homeless or at risk of homelessness to remain in their homes or access accommodation in the private rented sector. We receive referrals from Brent Council of individuals who are owed a relief or prevention duty by their local authority. SHPS conducts personal housing plans and supports clients with casework to relief or prevent homelessness and provides eight months’ tenancy sustainment support. SHPS works with ca. 500 individuals per year. The service works with a variety of statutory and voluntary organisations as well as a range of landlords to ensure beneficiaries receive timely and appropriate support to prevent and relief homelessness.

About the role

As a SHPS Housing Coach you will be working with individuals to prevent or relieve homelessness by sourcing affordable, suitable and sustainable private rented sector accommodation. You will also support individuals to address any other support needs they may have which are a barrier to achieving their goals and ending their homelessness by linking them with relevant agencies. This role requires skilled delivery of a range of interventions and a passion for working with those who face multiple disadvantages in society.

This role is based on a 12 month fixed term with the potential to be extended.

About you

To be successful in this role you will have proven experience and skills in the following areas:

• Demonstrating a pro-active and solution-focused approach to supporting individuals overcome barriers they are facing  and meeting key performance indicators of the service.
• Supporting people to prevent and relieve homelessness by enabling access to suitable and sustainable accommodation.
• Liaising with a range of stakeholders effectively to achieve the best possible outcome for the people you work with (local authorities, DWP, landlords etc.).
• Appetite and ability to work in a fast-paced and results focused environment
• Excellent interpersonal, communication and admin skills to manage a client caseload and own workload.

Working at Crisis

As a member of the team, you will have access to a wide range of employee benefits including:

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 25 days’ annual leave which increases with service to 28 days and option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply 

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 

Closing date: Tuesday 18th May 2022 at 23:59 

Interviews will be held on the 26th May 2022

Accessibility 

We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team contact details can be found on our website.

About us

The Refugee and Migrant Centre (RMC) is an established, multi award winning charity that provides a safe, welcoming environment to thousands of refugees and migrants living in the Black Country and Birmingham.

Our highly skilled and diverse staff team provide a broad range of services including advice and support on immigration (OISC regulated level 1, 2 & 3), employment, welfare, education, ESOL, housing, homelessness, destitution, citizenship, health and wellbeing.

RMC have been assisting beneficiaries to access and sustain appropriate accommodation and improve their housing and living conditions for nearly two decades. RMC also deals with many aspects of homelessness, destitution, rough sleeping,exploitation,etc.
 

Purpose of the Job:

The Refugee & Migrant Centre (RMC) are a well-established, multi award winning regional charity, renowned for its work in assisting refugees and migrants through crisis and disadvantage; we remove barriers to integration and help our clients to become equal citizens via a whole person approach to delivery of services. RMC have a very broad remit and an extremely varied service user base.

The Housing & Homelessness Manager will join RMC at a management level and will work closely with the Head of Services, Regional Operations Manager and other key managers.  This is an exciting time to be joining the team, as RMC grow to meet our aspirations. We are strengthening and expanding our infrastructure following a period of rapid growth in activities and development as well as in staff numbers and turnover.

Purpose and Scope of the Role

This role is essential for the day-to-day management of our Housing & Homelessness services and in particular, the delivery of front-line services. You will ensure that an excellent quality service which meets the needs of people experiencing housing and associated difficulties is provided at all times. To this end, you will lead and supervise a staff and volunteer team delivering a specialist service.

This role sits within our casework team which offers holistic advice and a whole person-centred approach. The housing support speciality will help people to prevent the loss of their homes, to resettle after a period of homelessness and where their housing issues are as a result of domestic abuse. People we work with might be facing difficulties such as mental health issues, drugs and alcohol use, anti-social behaviour or domestic abuse. We work with the whole household and support individuals and families through our specialist workers where relevant and link clients in with a range of in-house and external support. The Housing Manager’s role provides oversight of this support to clients, ensuring that all issues are appropriately assessed and managed, through line management of staff, risk assessments, safeguarding and service overview. This role will develop and lead on multi agency relationships across the region to ensure that all support is delivered taking account of statutory and voluntary services available.

Description of the role- main objectives

• To support and manage the staff team delivering housing & homelessness services to ensure the most effective service is delivered to our clients.
• To ensure the service adheres to RMC’s Quality Standards and meets contractual and internal performance targets
• To support the integration of volunteers in the service, offering input to their recruitment, training, management and organisation.
• To assist in the marketing and promotion of the service
• To ensure the service is professional, impartial, pragmatic and focused on getting the best outcomes possible for our clients. 
• To develop RMC’s Housing & Homelessness work to the next level looking at ways to support clients after initial crisis period.

About you

You will be someone who can demonstrate the following knowledge, skills and experience:

• Experience of day to day staff and service management, including casework support and supervision
• Specific and demonstrable experience of managing housing advice provision
• Experience of promoting the take- up of services amongst multi- disciplinary teams
• Competent in the use of a range of IT tools to carry out your work, including case management systems, Microsoft applications, internet and email etc.

Key responsibilities

Managing staff to ensure Housing support service delivery

• To set stretching and realistic objectives and targets for individual staff members that enable the service delivery to meet its targets for funded projects/contracts.
• To line manage staff to meet those objectives and targets and to develop their skills, including coaching, mentoring and training individuals and the team.
• To ensure all service delivery meets contractual, quality and professional internal targets and standards.
• Be responsible for people management - including attendance, performance, motivation and learning and development needs.
• Monitor the level, nature and quality of RMC casework, ensuring a fair distribution of work among staff.
• To contribute to the day-to-day management of the service.
• To be responsible for the rota and ensuring that the service has adequate cover.
• To manage volunteers, including supporting their recruitment, training and development.

Provision and Development of Service

• Monitor the effectiveness and efficiency of service delivery.
• To develop RMC’s Housing & Homeless work and look at ways to support clients once the initial housing crisis is dealt with and they are in more sustainable housing.
• Identify best practice, develop and implement improvements to ensure client needs are met.
• Promote and market the service and work closely with other managers
• Promote effective working relationships with appropriate external agencies and internally across RMC’s departments.
• Assist in the development and implementation of service user involvement activities

General

• Contribute to, or lead regular team meetings, including advice team meetings.
• Produce management reports.
• Work in accordance with the appropriate operating model
• Respond promptly to reasonable internal and external information requests.

A DBS check will be carried out for this post.

Flexibility

In order to deliver the stated aims of for this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above, such duties will fall within the scope of the job and be directly related within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed

Person Specification

Approach

Essential

Desirable

Demonstrate understanding and commitment to equal opportunities and diversity

✓

Demonstrate a commitment and enthusiasm for working with our service user group

✓

Able to build and maintain relationships whilst maintaining appropriate professional boundaries

✓

Demonstrate a willingness to participate in shaping the future of the organisation by taking on responsibilities and projects in addition to core workload

✓

Demonstrate a proactive approach to work

✓

Strong team player, able to be flexible in response to changing priorities / needs.

✓

Knowledge & skills

Understands the case management of tenancy related issues

✓

Knowledge of Welfare Benefits and how they relate to Housing provision

✓

Knowledge of Housing Legislation

✓

Excellent technical literacy of Microsoft Applications e.g. Word, Excel, Power point, Outlook, Access

✓

Good verbal and written communication skills, including accuracy and attention to detail

✓

Good interpersonal skills including listening and display empathy

✓

Excellent organisational skills, able to prioritise effectively and meet deadlines

✓

Apply and promote risk management to work practices, working in line with policies and procedures

✓

Demonstrate an awareness of GDPR and the need for confidentiality when dealing with personal information

✓

Has a relevant vocational or academic qualification

✓

Experience

5 years plus Housing management experience

✓

Experience of managing teams

✓

Experience of working with vulnerable groups

✓

Experience of developing housing related services

✓

Demonstrable experience of working within the Homes (Fit for Human Habitation) Act 2018 legislation

✓

Contract management and delivery

✓

What's in it for you?

• A competitive salary (from £30,000 to £33,000 depending on experience)
• 25 days holiday which increases with service
• Company matched pension, employee assistance programme, health and wellness support, mental health support
• Training and opportunities for advancement
• Team days / nights out

Equal Opportunities

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.

Reporting to: Head of Services

Hours: Full time 35 hours a week

Contract Permanent with six months’ probation

Closing date 10th June 2022

About The Role

We have an exciting opportunity for an Estate Officer to join our busy Supported Housing Service, based in Bristol.

Bristol Foyer offers short term accommodation for young people aged 16-25 who are homeless or threatened with homelessness in Central Bristol.

On a day to day basis, you will be responsible for void turnaround in the resident accommodation in line with our contract timescales. You will maintain the upkeep of the building, including minor repairs, replacing and assembling furniture and general maintenance tasks. You will also liaise with external contractors and other LiveWest colleagues among other duties where required.

You will be required to build a good working relationship with Housing Management and Support teams to meet customer and service needs. This is a customer facing role, so delivering excellent customer service is essential and will be at the heart of everything you do.

You will need to have an understanding of basic IT applications such as Microsoft Word, Outlook, Excel and reporting of on-site Health and Safety issues and responsive repairs.
This role is field based and is being offered on a part time basis, working 30 hours per week (Monday - Friday, 9am to 3pm).
 
We are committed to safeguarding and promoting the welfare of vulnerable groups, and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory enhanced check via the Disclosure and Barring Service.

About The Candidate

To be considered for the role of Estate Officer, you will:

- Be customer focused, approachable and always available to assist our customers
- Be a team player who uses their own initiative
- Be willing to step in and help fellow colleagues as and when needed
- Have a pro-active approach to work, with a can do attitude
- Have experience in day to day repairs and general DIY skills
- Be able to work with minimal supervision
- Be self motivated
- Be able to organise and prioritise tasks

What we offer:

- Defined Contribution pension scheme – employer contribution of 6% - 9%
- Discretionary Bonus scheme
- Death in Service benefit (3 x salary) 
- 26 days annual leave plus bank holidays with service related increase to your entitlement up to 30 days plus an option to purchase extra annual leave
- Family Friendly policies
- Health Cash Plan including dental and optical cover (worth up to £1,100 per annum)
- Employee Assistance Programme
- Health and Wellbeing programme which includes enhanced sick pay, monthly campaigns, training and yearly flu jabs  
- Cycle to Work scheme
- Car Benefit scheme
- Learning and Development including coaching and professional qualification support
- Volunteering days

About The Company

LiveWest provides over 38,000 homes to over 80,000 people throughout the South West from Gloucestershire to the Isles of Scilly. We have plans to build over 6,000 homes in the area over the next five years, developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products, creating choice and flexibility. 
 
As well as developing new homes, we continue to invest in existing properties and communities. Through the stability of good housing, we place better living for better lives at the centre of our mission both today and for generations to come. At LiveWest we believe in a home for everyone. 

As an Inclusive Employer, we celebrate diversity and are committed to creating an inclusive environment for all colleagues. For further information about our Equality, Diversity and Inclusion policy, please visit our website.

About The Role

Are you self-motivated and adaptable? Are you looking for a new challenge within a growing organisation that makes a real difference to people's lives? If so, we want to hear from you.

We have an exciting opportunity for you to join our Support team as a Estate Officer, in Mid/ East Cornwall, providing high class estate management across 7 schemes.

You will be based in East Cornwall and will work in Truro, Newquay, St Austell, Bodmin and Liskeard, with the occasional requirement to support in other areas of Cornwall, working alongside other housing management and support colleagues.

You will undertake minor maintenance work and repairs, cleaning and decorating, focussing on a speedy void turnaround, liaising with internal and external teams and contractors to ensure that properties are maintained to a high standard. You will work collaboratively with other colleagues and external bodies to ensure an appropriate, timely and comprehensive service is delivered. You will also be expected to work alongside residents showing and helping them with basic DIY skills. You will maintain the upkeep of the building, replacing and assembling furniture and general maintenance tasks.

It is important that you are able to work flexibly, reactively and responsively as you will be working with customers that do not fit into a 9 to 5 framework. 

This role is field based and is being offered on a full time, permanent basis.

We are committed to safeguarding and promoting the welfare of vulnerable groups, and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory basic check via the Disclosure and Barring Service.

About The Candidate

To be considered for the role of Estate Officer, you will:

- Have experience in property maintenance, minor repairs, cleaning and decorating
- Be adaptable and responsive
- Be able to communicate well with people, be patient and able to teach basic DIY and maintenance tasks
- Desire to help vulnerable people whenever appropriate
- Have a good understanding of fire, health and safety issues including COSHH
- Have some understanding of risk assessment and management, safeguarding, confidentiality and professional boundaries (additional training will be provided)
- Be a team player
- Be resilient, be able to work under pressure and prioritise workloads
- Hold a full driving licence and access to a suitable vehicle

What we offer:

- Defined Contribution pension scheme – employer contribution of 6% - 9%
- Discretionary Bonus scheme
- Death in Service benefit (3 x salary) 
- 26 days annual leave plus bank holidays with service related increase to your entitlement up to 30 days plus an option to purchase extra annual leave
- Family Friendly policies
- Health Cash Plan including dental and optical cover (worth up to £1,100 per annum)
- Employee Assistance Programme
- Health and Wellbeing programme which includes enhanced sick pay, monthly campaigns, training and yearly flu jabs  
- Cycle to Work scheme
- Car Benefit scheme
- Learning and Development including coaching and professional qualification support
- Volunteering days

About The Company

LiveWest provides over 38,000 homes to over 80,000 people throughout the South West from Gloucestershire to the Isles of Scilly. We have plans to build over 6,000 homes in the area over the next five years, developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products, creating choice and flexibility. 
 
As well as developing new homes, we continue to invest in existing properties and communities. Through the stability of good housing, we place better living for better lives at the centre of our mission both today and for generations to come. At LiveWest we believe in a home for everyone. 

As an Inclusive Employer, we celebrate diversity and are committed to creating an inclusive environment for all colleagues. For further information about our Equality, Diversity and Inclusion policy, please visit our website.

About The Role

Are you prepared to go the extra mile to ensure a positive outcome for your clients? Are you motivated to make a positive contribution to the lives of the people we support? If so, we really want to hear from you.

We are looking for a Support Worker to join our Male Pathway team. You will be field based within a team of 3 working with 52 single males across Bristol, with a Housing Officer and a Team Manager. We also work as part of a wider team supporting families and young people.

The team provides level 4 low-support accommodation as part of the Male Pathway in Bristol, working with males who have experienced homelessness in our temporary accommodation for up to 12 months. The support will be tenancy sustainment and supporting our clients to move into independent accommodation.

As a Support Worker, you will be providing housing related support, however you will be working closely with other agencies around specific needs including drug and alcohol services, mental health and DV, private letting agents and landlords and/or others. You will be managing tenancy, housing management, working with benefits (housing benefits, universal credits, PIP and other), bills, exploring options around education, training and employment, writing support plans and risk  assessment, budgeting, engaging with other professionals, working towards move-on from temporary accommodation. 

You will cover triaging applications from Bristol City Council, checking needs and risks are assessed appropriately ensuring the service is suitable for the prospective clients and any voids are filled in timely manner. The role will also include updating the Housing Support Register (HSR), helping to keep the system updated regularly and assisting in the preparation of quarterly reports for the commissioners.

This role will be challenging at times as you will be working with and supporting clients across a range of difficult and challenging issues/behaviours; an attention to detail, using your initiative and problem solving will be key.

This role is being offered on a full-time basis, working 37 hours per week. Bandwidth hours will be 8.00 am to 8.00 pm, Monday to Friday although evening working is on an adhoc basis.

We are committed to safeguarding and promoting the welfare of vulnerable groups and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory enhanced check via the Disclosure and Barring Service.

About The Candidate

To be considered for the role Support Worker, you will:

- Have empathy and understanding of the needs of clients who are experiencing homelessness and the barriers they face.
- Have an understanding or experience, of issues surrounding homelessness and good awareness of associated risks this may bring such as alcohol and substance misuse, mental health, self-harm, offending behaviour
- Have understanding or experience of debt management
- Network building to be able to source accommodation options and opportunities for clients. 
- Be resilient with the ability to be open and responsive to the challenging needs of clients and commissioners of the service
- Have an understanding, or experience, of lone working
- Have a knowledge and understanding of welfare and housing benefits
- Have the ability to motivate and engage clients in the  service and their pathway to independence.
- Be able to adapt your style and be able to ‘think on the spot’ when reacting to difficult situations.
- Understand the impact of trauma and can show us you have experience of or the ability to provide high-quality support whilst managing challenging situations.
- Committed to LiveWest values and bring enthusiasm and willingness within all aspects of the role and service.
- Have good IT skills, excellent interpersonal skills and understand the importance of working within equal opportunities, safeguarding and confidentiality guidelines.
- Be able to communicate on different levels both verbally and in writing.
- Take ownership and responsibility.
- Have a full UK driving licence and access to a vehicle.

The most important part of this role is to have pride in your work and have a positive attitude, a proactive approach and the confidence to support a diverse range of people.  You will be able to balance your passion and commitment with good organisational skills, and the ability to maintain appropriate boundaries. 

What we offer:

- Defined Contribution pension scheme – employer contribution of 6% - 9%
- Discretionary Bonus scheme
- Death in Service benefit (3 x salary) 
- 26 days annual leave plus bank holidays with service related increase to your entitlement up to 30 days plus an option to purchase extra annual leave
- Family Friendly policies
- Health Cash Plan including dental and optical cover (worth up to £1,100 per annum)
- Employee Assistance Programme
- Health and Wellbeing programme which includes enhanced sick pay, monthly campaigns, training and yearly flu jabs  
- Cycle to Work scheme
- Car Benefit scheme
- Learning and Development including coaching and professional qualification support
- Volunteering days

You may have experience or an interest in the following: Recovery Worker, Navigator, Support Navigator, Care Navigator, Support Officer, Recovery Coach, Support Mentor, Peer Mentor,  Advice Leader, Coach, Service Coordinator, Care Practitioner, Home Care Worker, Charity, Charities, Third Sector, Social Care, Voluntary Sector, Mental Health Worker, Senior Healthcare Assistant, Care Staff, Community Development, Relief Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP or Flexible Working.

About The Company
LiveWest provides over 38,000 homes to over 80,000 people throughout the South West from Gloucestershire to the Isles of Scilly. We have plans to build over 6,000 homes in the area over the next five years, developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products, creating choice and flexibility. 
 
As well as developing new homes, we continue to invest in existing properties and communities. Through the stability of good housing, we place better living for better lives at the centre of our mission both today and for generations to come. At LiveWest we believe in a home for everyone. 

As an Inclusive Employer, we celebrate diversity and are committed to creating an inclusive environment for all colleagues. For further information about our Equality, Diversity and Inclusion policy, please visit our website.

We are looking for two well-organised, approachable and motivated managers to join our team, supporting our mission to enable young people to use their strengths to live a life that is safe, full of health and opportunity, and in a home that they deserve.

You will work within our Housing Team and support the Head of Services to manage a diverse portfolio of accommodation projects, an advice service, and various external housing partnerships. You will also assist with managing our day centre and ensure all services respond holistically to young people facing multiple barriers.  You should be experienced in managing a range of projects or services within an advice or accommodation setting and be responsive to new initiatives. You will have experiencing motivating and inspiring frontline teams and be able to work confidently and flexibly in a fast-paced environment. You will have exceptional communication skills and a proven ability to build and manage effective partnerships within the housing and homelessness sector.

Please note, there are two positions available. Both roles are based at our day centre in Camden and will involve frequent remote and homeworking. 

Please see our Application Pack for more details on how to apply. 

An exciting opportunity to 

• Provide effective person-centred one off or longer-term support on a casework basis to general needs tenants, who need assistance to manage a tenancy. 

• Provide telephone advice, drop-in sessions and visiting support to assist tenants with specific issues, such as arrears or benefit applications.

• Support tenants to manage issues such as anti-social behaviour and assist tenants to resolve disputes.

• Develop action plans with individual clients to deal with specific issues or circumstances, such as help to access health or mental health services.

• Contribute to risk assessment and safeguarding plans 

• Ensure vulnerable tenants settle into their accommodation and become familiar with the local area. 

• Work closely with the Housing Team to ensure residents are complying with the terms of their tenancy agreements. 

• Contribute to tenant involvement, through attending tenant meetings and forums. 

• Be aware of trauma informed working, particularly with regard to trauma experienced by LGBTQ people and asylum seekers.

• Ensure tenants are linked into appropriate support services and sustain engagement with services. 

Causeway is a 4 day week employer

Bromley & Croydon Women’s Aid is seeking to recruit an Accommodation Services Manager to manage all aspects of the running of BCWA refuge services including communal, self-contained and move-on accommodation 

The right candidate will have considerable experience of managing supported accommodation and understand the operational challenges and opportunities of service delivery specific to all types of domestic abuse supported housing. They will be skilled in risk management and safety planning, with experience of overseeing the provision of high quality advocacy and support based upon a client-led needs and risk assessment. Owning a driving licence/own vehicle is preferable 

Safeguarding knowledge and experience is also essential to the role as well as a broad understanding of multi-agency working. You will be required to demonstrate a good awareness of the needs and issues specific to survivors of domestic abuse and have experience of refuge/supported housing provision.

The person we are looking for will also be experienced in managing, supporting and developing a team working in a flexible hybrid model between site-based and home working. They will be comfortable working on their own initiative and as part of a team. 

BCWA works with a variety of partners and funders, and this role will require regular liaison with partners, commissioners and professionals as well as contract monitoring and both internal and external reporting. 

BCWA is a well-established, innovative and forward-thinking local domestic abuse service, and are seeking a self-motivated, flexible and experienced individual to join our dynamic team to help us deliver excellent services to vulnerable women who have experienced domestic abuse and be committed to working in a non-discriminatory manner. 

The post will require home working initially, with access to hot-desking at our offices as needed. Flexible working is encouraged at BCWA, with a mix of home and location-based working across our friendly and supportive team. We are all women with families and lives and we understand that flexibility can be crucial in supporting women in the workplace. 

As a trauma-informed charity we take mental health and wellbeing seriously, and offer clinical supervision to our frontline team, monthly staff wellbeing sessions led by a range of health experts, and access to our comprehensive Employee Assistance Programme. This includes a personalised fitness portal, life coaching, career guidance, counselling, financial advice, nutrition advice and recipes, sessions around healthy sleep, mindfulness & much more. 

Job Title: Accommodation Services Manager

Hours: 35 hours/week

Contract Type: Permanent 

Salary: £36,000.00 (depending on qualifications and experience)

Application Deadline: Interviews will be conducted on a rolling basis

Interviews: (via Zoom) Week commencing 13th June 2022 onwards 

Employee benefits we offer: 

- A friendly, flexible and values-led organisation 

- Competitive salary 

- 25 days of annual holiday, plus bank holidays (pro-rata for part-time) 

- Contributory pension scheme (5%) 

- Training to help you perform your role and support your professional development 

- Comprehensive Employee Assistance Programme and wellbeing support.

If you haven’t heard from us within two weeks from application deadline, please assume your application has been unsuccessful. 

We reserve the right to terminate this recruitment process should we receive a large number of applications. 

If you have any questions about the role or recruitment process, please contact our offices and ask for Mital. 

Female applicants only. In light of the nature of work, the candidate’s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010. 

BCWA is committed to supporting and promoting equality & diversity and creating an inclusive working environment. To achieve this, we seek to employ a diverse range of staff from many different backgrounds to better represent the communities we serve. 

BCWA are an Equal Opportunities Employer. 

Reg. Charity No.1068007. 

You will provide visiting support to young people, including formerly looked after children, in the borough of Hackney and surrounding areas. You will assist and collaborate with young people to create and carry out a support plan designed around their needs and aspirations, providing information and inspiration, practical support, innovation and encouragement. You will have an individual caseload but will work alongside a team of Support Workers, with similar and different client groups, working to the same principles and goals.

Following a service redesign, the Morning Star hostel will soon be reopening providing high quality supported accommodation to 20 homeless men in Hulme.  The hostel will be staffed 24 hours a day, 7 days a week with 2 concierges on shift outside office hours.  We are therefore looking to recruit some additional staff to work evenings, weekends and/or overnight.

You will provide a high quality concierge service providing excellent customer service to residents.  You will interact in a positive and friendly manner with residents, and be passionate about working in a service that supports people to find new homes and rebuild their lives. You will assist in the smooth running of the hostel carrying our concierge duties including maintaining a safe environment, monitoring CCTV and undertaking health and safety checks.

1 post at 40.25 hours per week based on a 2 week working pattern

Week 1- 34.5 hours (3 shifts of 9pm – 9am)

Week 2 – 46 hours (4 shifts of 9pm – 9am)

2 posts at 23 hours per week (Saturday-Sunday, 9am-9pm)

SCP6 £20,314 per annum, (pro rata for part time,

full time to 37.5 hours actual salary £21,803)

MAIN TASKS AND RESPONSIBILITIES

1. To ensure the highest levels of customer service to all residents, visitors and contractors and be the first point of contact for all queries during your scheduled hours in accordance to Caritas values and ethos.

1. To interact in a positive and friendly manner with people, including those with mental health needs, and be passionate about working in a service that supports vulnerable adults.

1. Maintaining the security of the building including controlling access to the building.
2. Communicating and engaging effectively with staff and reporting and logging any issues for day staff.

1. To undertake health and safety checks on patrols through the building and monitoring through the CCTV system. This will include:

• Responding to any fire alarm activations and implementing emergency evacuation procedures including acting as the main fire alarm marshal and contacting emergency services.
• Responding to any needs for the first aid and telephoning emergency services as appropriate.
• Reporting incidents and accidents to on call staff and/or emergency services
• Health and safety monitoring.
• Ensuring the implementation of house policies for the control of smoking, limitation of noise, etc.

1. Dealing with anti-social behaviour issues following the guidelines and ethos of the service.
2. Completing incident reports and reporting any out of hours emergency repairs.

1. To ensure high standards of cleanliness and comfort throughout the building, creating a welcoming environment and taking pride in appearance of the building and facilities. This will include ensuring the building is clean and tidy and any spillages are mopped and cleaned up.

1. To co-ordinate, instruct and allow access for services to the building, such as utility companies, refuse collection, deliveries, repairs and maintenance.

1. To maintain up-to-date knowledge of all aspects of safety relevant to this position and undertake training as required.

To carry out any other duty, commensurate with the level of the post, as may be determined by the Hostel Manager, Head of Homelessness or Director.                   

Richard House Children's Hospice, E16 3RG
Full time
Permanent

Looking to make your mark in Community and Events Fundraising?

Are you an ambitious leader who wants to build a successful strategy and deliver results? Do you love a challenge and want to deliver dynamic and forward-thinking Community and Events Fundraising initiatives? If so, then this is the role for you! We are looking for a Head of Community and Events to join our close knit and innovative Fundraising team.

This is a great opportunity to build on existing successes and further develop our community reach and events portfolio. You’ll be an intrinsic part of the Richard House community and wider Fundraising Team and will see, first-hand, the results of your work and the impact that it has on our children and families.

As Head of Community and Events, you will develop our five-year strategy, engage new audiences and make the best use of our networks. This is an exciting and varied role and we are very fortunate to enjoy considerable support from our local communities, including local faith groups, particularly the Muslim community, a large number of Freemasons’ Chapters, schools, local businesses and other local groups.

We’re looking for an experienced team leader who can motivate and coach individuals to deliver their best work. You will have demonstrable experience in planning and executing community and events fundraising strategy and will have a track record of delivering on target. You will be able to communicate with people at all levels and adapt to changing priorities. The ability to work flexibly (including occasional unsocial hours) is vital and we’ll offer flexibility in return.

Richard House is currently operating a hybrid working model, giving you the opportunity to work both remotely and in the office for part of each week.

Richard House is committed to the safeguarding of children and vulnerable adults. Successful candidates will be required to undertake a Disclosure and Barring Service (DBS) check.

Ref: 132 304

Within Staffordshire, we are building a team of health coaches to work alongside our social prescribing team.

Health and Wellbeing Coach
Hours: 37.5 per week x 3 posts
Salary: £22,000 per annum
Based: Within Seisdon, Stafford South and Stafford central
Contract: Fixed term for 12 months – reviewed annually

The post holder is a Health and wellbeing coach, who acts within their professional boundaries, working with a team of Clinicians, Social Prescribers, administrators, in general practice. Improving patient’s health outcomes and the efficiency of the Primary Care team by providing coaching to those who are not yet ready to fully benefit from social prescribing. You will offer personalised support to patients / carers and families to support them to participate in their own recovery.

Experience and knowledge

• Experience of working with individuals facing a range of barriers and social issues and working with individuals on a one-to-one basis.
• Experience of managing a caseload and keeping up to date records.
• Experience of working within a multi discipline approach.
• Previous experience in a similar role is preferred but full training will be provided.
• Knowledge of the barriers and issues facing our client group and must be up to date with the latest health care developments.

A DBS disclosure will be requested for the successful applicant.

All applications to be returned by: 27th May 2022

TO APPLY AND FOR MORE INFORMATION
Please download and complete the application pack attached in 'application resources' and then click on the 'How to Apply' button for details of where to send it.

Starfish is an Equal Opportunities Employer and welcomes applications from all sections of the community.

Please do not send CVs.

No agencies please.

The organisation

Morgan Hunt are working with a reputable Housing Association based in the North West who hold both general need stock and specialist supported housing services for a range of vulnerable client groups. Our client is looking to recruit an Outreach Worker on a long - term temporary basis, with the view of a permanent post being off to the right candidate.

The post

As an Outreach Worker, you will work 35 hours per week 9am - 5pm with 1 weekend in 5. The service covers the whole of Salford and requires access to a vehicle for work.

The service

The service covers the Salford area and focuses on using an asset - based approach to enable vulnerable clients to live independently in accommodation suitable to their needs and maintain their tenancy. Clients are supported to build on existing skills that will support access to work, training, education, or community-based activities as well as promoting and maintaining a healthy lifestyle and engaging in meaningful activities.

The role

• Use techniques such as coaching and strengths-based approaches to enable clients to develop emotional resilience, overcome barriers and take control of their lives.

• Take a lead on liaising with external agencies, raising any safeguarding issues in an appropriate and timely manner.

• Complete the Positive Behaviour plan, Support plan, Essential profile, and Risk assessment for all customers.

• Respond to crisis or emerging need practically and emotionally, maintain records to design and inform future long - term support planning.

• Use appropriate theories to develop and inform practice for those with substance misuse issues and complex needs.

• Support the project manager to ensure that all aspects of client's support needs, risks and management plans are carried out and all goals are being achieved.

• Support and deliver independent and group programmes to develop and maintain independence, including peer support and community drop-in.

• Ensure all client files, support logs and any other client focused administration is correctly recorded and kept up to date as per the scheme support procedures.

• React promptly to changing support needs of clients, reviewing plans and assessments, in conjunction with other team members update or refer to relevant support agencies, i.e. adult social care, mental health services and benefit agencies.

• Support to develop functional living skills including maintaining a safe and comfortable living environment, support to budget and attending all relevant appointments. This includes signposting to statutory and other agencies where additional needs are identified.

The candidate

• Experience of supporting vulnerable clients within a Floating Support / Outreach / Resettlement service.

• Experience of responding to changing needs of customers to ensure tenancies are sustained within the community.

• Experience of working with external agencies and signposting to relevant services.

• The ability to work independently and manage an allocated caseload.

• Experience of using a strength / asset-based approach to support customers to live independently in the community.

An an Outreach Worker, access to a car is essential along with an Enhanced DBS dated in the last 12 months or registered on the update service.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.