This is an exciting opportunity to join the award winning human rights charity the Anti Trafficking and Labour Exploitation Unit (ATLEU).
We are looking for someone who is as passionate as us about protecting the rights of survivors of trafficking and slavery.
This is a new role which will provide the right candidate with the opportunity to develop their skills and grow within the organisation and would suit someone looking develop a career in charity operations and administration. The successful candidate will enjoy working as part of a small team with a varied workload.
The role includes routine, essential duties as well as responding to the needs of a dynamic and growing workplace. You will need to be comfortable working independently and problem-solving in a fast-paced environment.
We are seeking someone with a high degree of technical proficiency coupled with excellent written communication skills. You must be organised, discreet and committed to ATLEU’s mission and values. We are committed to promoting equality of opportunity and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
ATLEU is a growing charity; we opened a second office in Sheffield in September 2018 to extend our services into the north of England and our ambition is to continue to expand our team in London and Sheffield over the next 5 years. With this we anticipate that the charity will be able to offer opportunities for career development to the successful candidate over the coming years.
Deadline for applications is 9am on Tuesday 1st October 2019.
The client requests no contact from agencies or media sales.
Are you organised with exceptional attention to detail? Do you have strong communication and relational skills? Do you enjoy working with databases?
The Evangelical Alliance is looking for an administrator with drive and initiative to join its growing and developing Membership team.
The successful candidate will have:
- Excellent communication and relational skills
- Good IT skills and a high level of accuracy
- Experience of working with database records
The client requests no contact from agencies or media sales.
Do you have a passion for excellent customer service with strong administrative skills and a polite telephone manner? If so we are looking for an outgoing and enthusiastic Supporter Care Administrator to join our Supporter Care team. This role will allow you to carry out essential supporter engagement and administrative activities associated with marketing campaigns, donations, fundraising events and requests for materials. With previous experience of providing excellent customer service, you will have the ability and confidence to communicate with a variety of people, engaging with supporters by phone, email and in writing about a wide range of enquiries.
The Supporter Care team is part of the wider Supporter Marketing team within the Fundraising department. The Supporter Care Administrator is responsible for ensuring that people receive an excellent standard of customer care to maintain supporter satisfaction and to generate the maximum amount of income for dementia research.
This is a part time; fixed term contract opportunity working Monday to Wednesday (22.5 hours per week), for a period of 12-months, or on return of substantive post holder, whichever is earlier to cover a period of maternity leave.
Main tasks of role:
- Answering inbound telephone calls; responding to a wide range of enquiries including marketing campaigns, donations, fundraising events and requests for materials
- Managing enquiries received by email and post, either by responding or forwarding as necessary
- Contacting current supporters via telephone in order to increase the value of, or to retain supporters; including thanking, obtaining Gift Aid declarations and reactivating lapsed donors
- Recording feedback and assisting in the resolution of complaints
- Processing donations from telephone calls and mailings, acknowledging supporters appropriately
- Sending out materials, processing donations and sending appropriate acknowledgements relating to community fundraising, sporting events and donations given in memory
- Processing new direct debit instructions and standing order payments, amending and cancelling gifts as necessary
- Amending supporter details as necessary
- Dealing with incoming post
- Updating team procedures as required
- Recognising fundraising, engagement and retention opportunities when talking to supporters using a range of initiatives to explain how donations positively contribute towards the cause
What we are looking for;
- GCSE in Maths and English, or equivalent
- Good knowledge of Word, Excel, Outlook and databases
- Excellent telephone manner
- Excellent written communication skills
- Ability to work with a high level of accuracy and attention to detail
- Good organisational skills and the ability to prioritise workload
- Experience of working in a customer facing role
- Experience of handling complaints and queries
Location: Granta Park, near Cambridge
Salary: Circa £11,700 pro rata, per annum (£19,500 FTE per annum) plus benefits
Please download the Vacancy Pack for more details.
The closing date for applications is the 6th October 2019, with interviews to be held on the 14th October 2019. We would encourage applicants to submit their application at the earliest opportunity as the closing date may be brought forward at any time. Should we wish to contact you to arrange an earlier interview this will be arranged based on the availability of the candidate and the panel. Please indicate in your cover letter if you are unable to attend on a specific date.
Please note that the official job title for the successful candidate will be Supporter Care Executive. When accessing our online recruitment system, the role will be listed as Supporter Care Executive.
In order to be considered, please create an online account using our Online Recruitment System which can be accessed through our Job Vacancies Page. You will be able to attach a CV and covering letter to your application, track your application and view other vacancies that may be of interest.
To view further details about this role and the benefits of working for us please visit the Alzheimer’s Research UK website.
Action for M.E. is a national charity working to improve the lives of people with M.E. and end the ignorance, injustice and neglect faced by children, young people and adults living with this serious, neurological condition. M.E. affects at least 250,000 people in the UK – more than MS and Parkinson’s combined – and most face considerable challenges in accessing appropriate care and support.
Are you exceptionally organised, calm under pressure, and looking for a new challenge? Join our creative, committed team in improving the lives of children, young people and adults living with the serious, neurological condition M.E. We are seeking an experienced administrator, who can smoothly run our office operations, including health and safety and HR administration, and support day-to-day operations including diary and event management and Board secretariat. If you’re a friendly, unflappable multi-tasker with brilliant communication skills, who can plan and prioritise changing deadlines, we’d love to hear from you.
The client requests no contact from agencies or media sales.
- 36 days holiday (including Bank Holidays)
- Option to buy an extra 5 days annual leave
- Up to 6% contributory pension
- Flexible working policy
Itad is a leading international development consultancy providing technical advice to governments, foundations, multilateral agencies and non-profits on how to maximise the impact of their investments. We have a 30-year track record of providing our clients with the information and insight they need to make development work smarter, produce better results and improve people’s lives.
Our knowledge and expertise are grouped around Practice areas including Fragile and Conflict-affected States (FCAS), Human Development, Inclusive Growth, Social Protection, Climate Change and Livelihoods, and Governance and Institutional Strengthening.Our Business Support team encompasses Business Development, Project Management, Finance, HR, Travel and Operations. We continue to grow in size, commercial performance and professional reputation and we are increasingly recognised as a global leader with a diverse client base including international development agencies and philanthropic foundations.
The Project Management Unit (PMU) is central to Itad’s delivery of the project portfolio. As a team we work closely with Itad consultants, clients and a range of chosen external suppliers for the technical delivery of our growing project portfolio. We’re a close knit team, working across the full Itad business with a strong commercial focus and efficient operational delivery.
As a Project Administrator at Itad you will support Project Officers at various levels to deliver project administration and co-ordination. You will also work closely with the Finance Unit for the preparation of invoices with our clients, and the processing of invoices from our suppliers. The role also forms part of a wider group of Itad support staff, requiring flexibility in supporting the businesses needs across other Units.
You will be a team player, with good communication skills, great work ethic and can-do attitude. Working within tight deadlines in a busy office environment, you will be able to organise your work effectively, manage multiple priorities and work methodically and accurately. You will be enthusiastic and driven, and will need to be proactive in managing your own workload and requests from others in Itad.
The salary for this role is up to £25K, depending on your skills and experience.
In addition, we also offer, 24 days holiday plus additional time off over Christmas, matched company pension up to 5%, and a discretionary bonus. Other benefits include Cycle to Work scheme, eyecare vouchers, weekly fruit, and subsidised yoga classes in our offices.
The deadline for applications is Friday 27th September at noon, however please note they will be reviewed on a rolling basis.
For non-EU applicants: If you are a non-EU National then please refer to the UK Border Agency website for information regarding your eligibility to work in the UK.
Hackney Playbus provides a much loved service for children and families in East London and we are now looking for a friendly, efficient and experienced adminstrator to provided organisational support to our highly motivated team!
We are are looking for a candidate who has administrative experience preferably in a small to medium voluntary sector organisation, who can follow instructions, learns quickly, who can prioritise tasks and manage their time efficiently to ensure that the right task is completed at the right time.
The principal duties and responsibilities will be firstly around data collection and organisation. Entering data onto a database and making ‘ticklists’ for recording attendance at the Playbus. Filing and helping the project manager with administrative tasks associated with monitoring and evaluation such as collating questionnaire responses.
Secondly there will be duties around the administration of staff salaries. Assisting in the process of gathering staff hours each month, keeping track of sick pay and holiday pay and associated tasks.
There are a number of HR duties such as maintaining maintaining and updating personnel files for staff, volunteers and Trustees.
Other administrative duties include answering the phone and general email queries; ordering stationary, printing leaflets, laminating posters. You will be taught how to maintain and update our online timetable and how to administer the Playbus bookings system.
In addition there will be financial administrative duties such as preparing gift aid claims, cashing up petty cash and supporting the Director with bookkeeping.
There will be some minute taking at meetings and other similar duties that may arise from time to time. Training will be available for all these tasks.
We look forward to finding the right candidate to join our team!
Exciting new role for an experienced Administration Manager / Head of Administration / Business Services Manager to join this fantastic charity in their London Head Office. This is a wonderful time to join the organisation as they are halfway through their ambitious decade long corporate strategy plan.
Our client is a national children's charity.
The successful Administration Manager will have to:
Maximise effectiveness across all interactions, both internally and externally across, a diverse range of stakeholders.
Ensure the highest quality of administrative support, managing the Executive Assistant, Personal Assistants and Business Support officers within the directorate to ensure that the senior leaders team receive high quality effective and appropriate administrative support.
To write and oversee production of communications and briefings alongside internal colleagues.
To lead the team of administration professionals to ensure a high standard of administration services, performance, professional etiquette and value add, to the directorate senior leaders.
The successful Administration Manager will have:
Significant experience of operating as a senior administrator, executive assistant or personal assistant and overseeing an administration team/provision.
Significant experience of negotiating and influencing a range of stakeholders.
- Extensive prior experience of leading a team of administration professionals to ensure a high standard of administration services, performance, professional etiquette and value add to the directorate senior leaders.
On offer for the candidate is a salary of £45,000 - £55,000 depending on experience, plus additional benefits.
The post-holder will be required to deliver effective administerial support to the charity's Board of Trustees, the trading company's Board of Directors, the charity's Leadership Team, as well as providing admin support to a number of internal meetings. The post-holder will also hold an important role, being responsible for our main reception function. We require a organised individual who is capable of empowering decision-makers via effective organisation-wide support.
- To provide administration for Trustee Board meetings and subcommittee meetings, including organising Outlook meetings, preparing agendas, liaising with managers and trustees, booking rooms, taking minutes and preparing formal minutes
- To be knowledgeable on the quoracy of all Union meetings and to monitor and advise as necessary
- To maintain a record of membership of the Board, to be reported to Governance and Appointments Committee
- To support the HR Advisor when recruiting new Trustees
- Work with the Democracy Coordinator to ensure that the governing documents of the organisation are up to date and appropriately accessible to our members via the organisation’s website.
- To perform administration duties that ensure the Union meets its statutory requirements with Companies House and Charities Commission, including updating the Charity Commission website
- To provide relevant information to the Website-Development Coordinator regarding the content of SU governance webpages
- To be knowledgeable of the UNSU Constitution and Bye-Laws, as they apply to this post, including any legal requirements
- To provide general administrative support to the organisation’s Leadership Team
- To provide a minute taking facility for senior staff meetings
- To coordinate the internal/University meeting procedures in terms of circulating agenda, papers and minutes and assisting with diary management
- Ensure a robust system is in place for follow up of agreed action points from meetings
- Provide an administrative support service for any major project activity the SU may undertake E.g. Quality SU’s
- Supervise a small team of student staff who will be the front-face of our organisation with regards to any enquiries received at our reception desk, via social media or to our general enquiries e-mail
- Train and support that students staff team to:
- Be proactive in developing knowledge of the organisation’s operation, and therefore allowing for a more knowledgeable and effective front-of-house for the organisation via the reception desk, enquiries e-mail and for social media enquiries.
- Be responsible for general office duties ie: Receipt and distribution of post, lost property, efficient message taking, stationery stock control & ordering,
- Provide administrative support to members of staff at the Union where required, particularly in supporting the wider Student Engagement team
- Be responsible for issuing of NUS Extra cards
- Bursary scheme- Maintain shared database of eligible students’. Log all vouchers collected. Liaise with UoN staff weekly on progress of collection.
- Manage all enquiries from emails or in person for room bookings at the Engine Shed. Maintain a shared calendar with other staff to enable bookings. Liaise with appropriate staff of all aspects of the booking including Catering requirements, IT/AV requests and furniture layouts. Organise car parking. Complete follow up paperwork from bookers.
- Publish a weekly events calendar to inform all Engine Shed staff and UoN Security staff of events including any necessary room changes for staff working areas.
- The post-holder should ensure that the reception is staffed between 10am and 4pm each day during term-time, and between 10am-2pm out of term time.
- GCSE English Language and Maths at Grade C.
- Significant experience (ideally +2years) of working in an office environment
- Practical experience of working in customer service environment and the ability to recognise excellent service standards
- Experience of diary management for senior staff
- Experience of supporting senior managers and coordinating meeting events
- Understands the need to be able to handle information of a confidential nature
- Excellent IT skills i.e. Word, Access, Excel, PowerPoint, Outlook
- Experienced at producing accurate meeting minutes
- Exceptional organisational skills
- Ability to keep web pages up to date with internal meeting minutes
- Able to demonstrate knowledge of charity governance and structures
- An understanding of Students’ Unions and their democratic processes and procedures
The client requests no contact from agencies or media sales.
Are you interested in supporting services for vulnerable people?
The Resourcing Team at St Mungo’s are passionate about finding the right staff, as this enables us to provide the best level of service possible to our vulnerable clients. Recruiting good staff can literally change and rebuild lives.
St Mungo’s are undertaking a significant growth strategy meaning our Resourcing Team is growing, presenting unique and exciting opportunities for people who want a career where they can genuinely make a difference, and support an organisation changing and rebuilding lives.
We are currently looking for people to join the Resourcing Team in Recruitment Administrator roles to support this exciting growth, if you are motivated and capable, with some experience of providing excellent customer service then this might be the role for you.
Working as part of a busy team in this varied role you will play a key role in supporting the resourcing function, providing comprehensive administrative support for an effective recruitment, selection and on-boarding service to the organisation.
Working as a Recruitment Administrator you will provide administrative support for a defined cluster of projects and services, supporting internal and external candidates and managing your own workload to process pre-employment checks for new starters joining the organisation, ensuring a positive candidate experience every step of the way. You will also have the opportunity to support internal managers in recruitment processes.
This role will suit those with experience in providing excellent customer service in a fast paced environment with great communication and influencing skills, with a willingness to work flexibly to support organisational demands you will also have strong administration skills and the ability to effectively prioritise your own time and workload.
Above all, we are looking for people with a proactive ‘can do’ attitude, great customer service skills and a willingness to learn. Even if you don’t have direct experience we encourage you to apply if you believe that you have what we are looking for, and have an interest in working for a charity which makes a real difference to the lives of people who are homeless.
In return, we offer a range of benefits including a pension scheme, staff discounts scheme and initiatives to help you maintain a healthy work/life balance. We are also committed to providing our staff with a wide range of learning and development opportunities; in support of their personal and professional development.
Please ensure that you read the comprehensive job description and person specification for the role. When applying please address the person specification, clearly setting out how you meet the requirements for the role.
To view job descriptions on our vacancies page, please click on the document available tab above the relevant job advert.
Closing Date: 10.00am, 23 September 2019
Interview and Assessments: 2 & 4 October 2019
Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.
At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are in the top 50 of Stonewall’s Workplace Equality Index 2019, we are also proud to have been awarded Personnel Today’s 2018 Diversity and Inclusion (Public Sector) award and we are a Disability Confident Employer. To ensure that our workforce reflects the diversity of our clients as well as the communities that we live and work within, we encourage and welcome applications from all sections of the community.
We are looking for a Membership and Finance Administrator to support our work to promote food science and technology for the benefit, safety and health of everyone.
As our Membership and Finance Administrator, you will play a crucial role supporting our members by maintaining member records, processing information, sending communications and information. Our members will find you a delight to work with. You will be a whizz at databases, and you will have experience of membership or subscription based processes.
You will also help run our financial activities – processing member transactions, issuing customer invoices, arranging to pay suppliers, reconciling transactions, and liaising with our accountants and auditors. You will probably be able to teach us a thing or two about Sage, Xero or some other accounting package.
We are a small team, so we all help to keep the office running smoothly.
If you are interested in developing your membership and finance skills, join us to help put our ambitious plans to grow our membership over the next few years into practise.
To apply, submit your CV and a cover letter. We will look at applications as we receive them. If we think you could be right for the role, we will ask you to come in to meet us.
No agencies please.
We are looking for an ambitious and customer centric individual to join our People team. If you are wanting to further your career in HR and get an all-round generalist experience from a vibrant and fast-paced organisation who is committed to help educators serving children from disadvantaged backgrounds to keep getting better, the this might be the role for you.
You will support the attraction, retention, and development of our excellent employees and engage in successful effective cross team working to fulfil our mission. You will be part of the wider HR team ensuring systems and processes are effectively managed, as well as encouraging a climate of collaborative relationship between employees at all levels.
Our ideal candidate will possess the following qualities:
- Proven admin experience required
- Experience of providing excellent customer service
- A team player, but with the ability to work with people of all working styles, backgrounds, experience, etc.
- Highly organised with excellent time management skills and attention to detail
- Excellent verbal and written communication
- Able to take a flexible and adaptable approach to meet the needs of the organisation
- Experienced of working within a complex and pressured environment
- A customer focus and a strong 'can do’ attitude
- Eagerness to learn and develop and willing to go the extra mile
- Reliable and approachable
- A strong commitment to education, the non-profit sector and raising the aspirations, achievement and life chances of all children.
- Strong skills in MS Office including Word, Power Point, Outlook and Excel
We are happy to be able to offer you:
- Agile working - a dynamic and flexible internal culture that gives employees control over the way they work and supports wellbeing
- A competitive annual leave entitlement of 25 days, plus bank holidays
- A generous employer pension contribution of 11% (10% pension plus 1% NI rebate)
- Competitive salaries rates and life assurance
- Access to an interest free season ticket and bike loans, as well as eyecare vouchers
- An Employee Assistance Programme (EAP) which provides confidential support for employees on personal or work-related matters
- A robust learning and development offer that ensures your continuous professional development
How to apply
To apply or for any questions and queries, please visit our website.
Equality and diversity matters to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality.
Unfortunately, due to the number of applications we receive at this stage we will not be able to contact unsuccessful applicants.
As an employer, we have a responsibility to prevent illegal working in the UK by ensuring that our employees have the right to work in the UK. Therefore, as part of the recruitment process to verify your eligibility you will be required to produce relevant documentation.
Business Administrator - Leading Regional Theatre
Do you have great customer service skills and a passion for the theatre? Looking to break into the performing arts industry and gain experience with one of the South West’s most popular theatres? If so, you may be the Business Administrator we’re looking for.
Who will I be working for?
The Theatre Royal Plymouth is the largest and best-attended regional producing theatre in the UK.
As well as presenting an amazing range of shows, we are a registered charity, deeply committed to our community and to providing creative opportunities for people with different abilities and from all backgrounds.
Following an exciting period of reorganisation and internal promotion, we are looking for a number of Business Administrators to join our dedicated team, working on a full or part time basis.
Are there any benefits?
- Salary of £18,720 - £19,500 (pro rata for part time)
- 28 days’ holiday (pro rata for part time)
- Great offers on shows
- Discounts with many local businesses
- Join the Theatre Royal Plymouth at an exciting point in our evolution
- The chance to specialise in different areas of the organisation
Theatre has the power to inspire, connect and captivate, and in this role, you will have the opportunity to help us continue to share this with audiences.
Depending on your interests and skills, you’ll have the chance to specialise in one of the following areas: HR and recruitment, contracting, commercial builds (set design and builds) and business administration.
No matter where you go in our organisation, you will have the chance to make a positive impact, challenge the status quo and see your ideas shape your department.
So, if you want to learn, grow and make your mark in the fast-paced world of the performing arts, this is the role you’ve been waiting for. Apply today to see how far your ambition could take you.
What part will I play in the business?
As a Business Administrator, you will perform a range of administrative activities to support the smooth running of your department.
Supporting either the HR and Recruitment, Contracting, Commercial Build or Business Hub departments, you will:
- Complete tasks to a high standard within set deadlines
- Communicate with colleagues across the business
- Accurately input data into our database
Sounds great! What do I need?
To join us as one of our Business Administrators, you’ll need:
- Customer service experience
- Excellent attention to detail
- Strong communication skills
- A positive attitude and the desire to learn
We’d like to hear from you if you’ve worked as a Customer Service Advisor, Customer Service Administrator, Customer Service Executive, Administrator, Admin Assistant, Front of House Assistant or Office Administrator.
If you’d like to know more about our team and meet us in person, we will be holding an open morning between 10:30 – 12:30 on Saturday 21st September 2019 at Theatre Royal Plymouth. Please select the apply button shown to find out how to register your interest (which must be completed by midday on Wednesday 18th September 2019).
Webrecruit and the Theatre Royal Plymouth are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you are looking to take on an exciting, new role as a Business Administrator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Supporter Care Administrator
Salary range: £20,286 - £24,344
Contract: Fixed Term Contract (11 months)
Working hours: 35 hours per week
Working in the Fundraising and Communications department, the Supporter Care Administrator will be responsible for dealing with enquiries from supporters and members of the public, delivering excellent supporter care to all.
We are almost wholly reliant on income received from supporters and donors to the charity, and looking after these supporters is crucial. The role also involves working with internal colleagues and external fundraising agencies to manage supporter care processes effectively, including all areas of administration.
In addition, the Supporter Care Administrator will ensure that processes are in place so that supporters’ donations are added to the organisational database, banked and thanked in a timely and accurate manner, and that complaints are dealt with appropriately. The post involves significant database work so close attention to detail and accuracy is important.
You will have experience of working in a fast-paced customer care environment, ideally within a charity, be an effective communicator and a confident user of MS Excel and Word. Previous database experience would be preferable.
To apply for this role, you will have to complete an online application and specify how you meet the person specification criteria, as outlined in the job description. To do this, we suggest that you download the job description from our website prior to starting your application.
Currently, the application process works best on desktop / laptop devices.
The closing date for applications is on Sunday 22nd September 2019 at 23:59.
We expect interviews to be held in London on Monday 30th September 2019.
A disclosure check will be sought in relation to the successful applicant for this post. This will be shared with Human Resources and may also be shared with the Safeguarding Manager and the relevant management team. All applicants must also complete a self-disclosure form.
We strive to provide an accessible recruitment process. If a disability or long term condition makes it difficult for you to complete our application form, please contact us to discuss alternative formats. If you require reasonable adjustments for taking part in the interview, please indicate this in response to the corresponding question in the application form.
Additional information about the support we offer is on our jobs page.
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification.
The National Deaf Children’s Society is committed to safeguarding the welfare of children and young adults and expects staff and volunteers to share that commitment.
We are also committed to promoting work-life balance amongst our staff.
To apply for the role of Supporter Care Administrator, please apply via the button shown.
This job is being posted by Webrecruit on behalf of National Deaf Children's Society. The services advertised by Webrecruit are those of an Employment Agency.
Additional Keywords: Supporter Care Administrator, Customer Care Administrator, Customer Service Executive, Customer Services Representative, Supporter Care Co-ordinator, Customer Experience Rep, Administrator, Customer Support Administrator, Customer Service Administrator.
Administration & Bookings Officers
(Female Applicants Only)
WGN is an equal opportunities employer.
The above post is exempt under the Equality Act 2010, Schedule 9, Part 1
£22,000 per annum, 35 hours per week (full-time)
These posts are based across Ealing and Hammersmith & Fulham and involves travel across London
The Administration & Bookings Officers have day-to-day responsibility for delivering all operational bookings and administration for Women and Girls Network’s (WGN) clinical services. They contribute towards the delivery of high quality therapeutic work through the provision of an empathetic, efficient and comprehensive booking service. Administration & Bookings Officers ensure all referral / booking related matters are administered effectively and consult with various managers about any potential barriers to service provision and regarding complex and / or highly sensitive cases. These roles are focused on our Rape Crisis and Ascent Counselling Services but will include cover and support for other WGN services.
Administration & Bookings Officers act as a key point of contact for the organisation and ensure WGN’s centres are calm, supportive and welcoming environments for all users and they are responsible for contributing to continuous formal monitoring and reporting processes for services. As with all WGN team members, Administration & Bookings Officers are responsible for actively contributing to a culture which values and respects diversity, learning, improvement, striving for quality and best practice.
We are looking fortwo highly motivated, organised and skilled individuals for these key roles, which are essential to the core functioning of the organisation. If you are passionate about working with women and would like to work within an empowering and gender specific / feminist framework we would really like to hear from you.
WGN’s employee benefits include: 3% pension contribution, generous annual leave entitlement and an Employee Assistance Scheme.
Please visit our website to download an application pack. Completed applications should be emailed to Human Resources or posted (marked ‘private & confidential’) to Human Resources, WGN, PO Box 13095, London W14 0FE (ensuring they arrive by the deadline).
Closing Date for Applications: 10am on Monday 30th September 2019
Interviews: Will be held in the week beginning 7th October 2019
Please note if you have not received a response to your application within 4 weeks of the closing date you can unfortunately assume your application has not been successful on this occasion.
These posts are subject to satisfactory references and Enhanced DBS check.
The client requests no contact from agencies or media sales.