This is an exciting time to join Muscular Dystrophy Support Centre (MDSC)! We are a small but growing charity with a dynamic, supportive and committed team and a flexible working environment. The role of Administration Officer will have a big impact in supporting our charity’s growth and sustainability and presents a unique opportunity to work in a small, close-knit team and see the difference your work makes to the wellbeing of our service users.

The Administration Officer will take a lead in ensuring that the Charity’s operations, monitoring and reporting requirements are fulfilled, supporting the Chief Executive and Senior Management Team. They will also play a vital role in ensuring we are able to maximise the efficiency of our operations by exploring opportunities for improved systems and processes, better integration within our team and effective progress monitoring and reporting against our therapy activities (outputs).

We are seeking someone with proven administration experience who is highly proficient in MS Office and has strong organisational and problem-solving skills. A charitable mindset and strong communication skills (both verbal and written) are also important.

Context

Muscular Dystrophy Support Centre (MDSC) is committed to transforming access to physical therapies for people with muscular dystrophy (MD) in the Midlands. From our headquarters in Coventry, and with satellite clinics in Birmingham, Leicester and most recently, the Black Country we support 400+ people with MD, primarily by providing specialist physical therapy on a long-term basis.  We are the only organisation in the Midlands region to do so, and one of only two in the UK. 

Before the COVID-19 pandemic, we secured a five-year grant from the National Lottery Community Fund to build a platform for expansion to meet significant demand throughout the Midlands and beyond.  Funding has enabled us to recruit additional staff, and build a strengthened organisational structure and finances, and the Administration Officer will play an important role in facilitating our progress. By 2025 we plan to be supporting over 1,100 people with MD and provide therapy at further satellite clinics in Worcestershire and Northants.

Our Board of Trustees all either have muscular dystrophy or have a family member with MD and are closely connected with the team to support the work of the Charity and service users.  Our team work together collaboratively in a people-centred approach to provide meaningful support to our service users and each another.

Please refer to the Job Description and Person Specification for further information. For an informal discussion about this role please contact Sarah Ann Moore, Chief Executive.

How to apply

Applicants are requested to upload a CV and covering letter detailing how your experience fits the person specification. The closing date for applications is 4 November 2021. We plan to be holding initial interviews on 11 November 2021. Further information is available on our website.

Other information

We positively welcome applications from all sections of the community and actively promote equal opportunities. Please note this position requires full references and a DBS check which will be carried out prior to employment.

In the event of a high number of applications, we reserve the right to close the application process early.

Mind in Enfield and Barnet is a fast-growing charity in North London providing much needed therapy, wellbeing support and advocacy services to people with mental health problems. This growth has created the need for us to expand our office administration and reception team through the recruitment of an Office Administrator and Receptionist.

The purpose of this role is to be the face of Mind in Enfield and Barnet, providing a welcoming, pleasant, safe, and functional environment for visitors, clients, volunteers and staff and to work closely with the HR & Office Manager to ensure the smooth day-to-day running of the organisation through good administration. The role will be 25 hours per week.

This role will be based at our Barnet office but you will be expected to go to our Enfield office when needed.

Job Description 

Job Title: Team administrator (Part-time 0.4 FTE)

Reports to: Office Services Manager 

Location: Quantum House, 22 – 24 Red Lion Court, Fleet Street, London, EC4A 3EB. Open to flexibility on location provided able to attend offices in London on a regular basis. 

Purpose: The Team administrator will work to ensure the smooth running of the office and the charity’s programmes, taking responsibility for the IT equipment and logistics of the work, including arranging interviews and travel; supporting and maintaining information systems and documentation; managing basic electronic mailbox and distribute / action requests accordingly.

Remuneration: £21k - £25k per annum pro-rata

Additional Terms: 30 days paid holiday pro rata, exclusive of Statutory Holiday plus competitive pension scheme and a volunteering allowance of up to 5 days. Additional family friendly benefits including enhancements to Statutory Payments.

Appointment Terms:  Permanent role 

Key Responsibilities:

• Supporting the Office Services Manager with office activities.
• Building / utility management - undertake office facilities management including: security access, office maintenance matters and liaising with the reception and cleaners
• Organisation of office infrastructure / IT resources and telecommunications support for all office equipment
• Responsible for all front of house duties i.e., receiving visitors for meetings, providing refreshments and assisting with their pre-meeting requirements on the day, liaising with building management reception
• Resolve queries and concerns efficiently and effectively
• Working in collaboration with the Office Services Manager to support with HR, Finance, and office management core duties.
• Working with the charity’s online HR and expenses systems, recording absences, organising DBS checks, and supporting with company credit card reconciliation
• Execute credit card disbursements by verifying requisitions
• Assist with the coding of finance documentation as necessary
• Support the Office Service Manager with the monthly pay run processes
• Support logistic activities and projects e.g. support any office relocation, despatching and receiving couriering activities, etc.
• Troubleshoot digital technology queries and booking repairs for ICT equipment
• Processing all incoming and outgoing mail (including the despatch of programme related materials to volunteers where necessary) and maintain post log
• Arranging appointments and interviews, booking meeting rooms, travel, courier, and other facilities
• Keeping the office well stocked and organised with the necessary stationary, refreshments, and furniture
• Carry out all associated administrative duties including filing, scanning, and archiving
• Represent the Charity at stakeholder events
• Take on additional ad hoc task according with charity projects and activities

Team Administrator Position Requirements

• You will need to have a minimum of 2 years' experience in an administration role.
• Candidates must have excellent customer service skills, be confident and have a polite telephone manner.
• Advanced knowledge in the use of Microsoft Office especially Word and Excel
• You must have a strong ability to work to tight deadlines, be hard working, focussed and have strong attention to detail.
• Present a positive, professional image of the charity at all times
• Accepts responsibility and takes ownership of their work
• Works well under pressure, focused and results driven
• Strong organisational abilities
• Be a quick learner who succeeds when multitasking
• Adaptable and flexible
• High level of discretion

Application process 

The Education and Employers charity values having a diverse workforce.  We are committed to equality of opportunity and welcome applications from individuals from all backgrounds. We offer a range of inclusive employment and family friendly policies as well as flexible working arrangements in order to support staff from different backgrounds.  

The closing date for applications is 5pm on Tuesday 26th October, 2021.Interviews will take place online in the week beginning 1st November. 

Please send a covering letter and CV setting out your interest and suitability for the role.

Please note we will only consider applications with both a CV and covering letter and applications will only be accepted from those with the right to work in the UK with a valid passport/visa.  

Applications from recruitment agencies will not be considered under any circumstances.  

The Charity is fully committed to safeguarding those in our care. We plan our recruitment processes to ensure effective timelines for any required vetting processes such as enhanced DBS, qualification, reference and identity checks. The Charity also ensures that each staff member is appropriately trained for their duties with a comprehensive induction process on commencement.  

About the Education and Employers charity 

Education and Employers is an independent UK based charity launched in 2009 with the vision of “providing children and young people with the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential”. It aims to achieve this by working with schools, employers, the national bodies that represent them and a wide range of other partners including the government and third sector organisations. The charity also works with partners internationally – more details here. 

The charity runs Inspiring the Future, a free service which uses innovative match-making technology to connect volunteers with state schools and colleges, quickly, simply and at scale. Schools can very easily search a massive database of willing volunteers, filter against a wide range of criteria – e.g. subject, sector, career route and send them a message. It enables young people, wherever they live, whichever school they attend, the opportunity to meet people from a wide range of backgrounds doing jobs from across the whole world of work. 

Nearly 65,000 people have already volunteered in the UK - people from all levels: apprentices to CEOs and all sectors: apps designers to zoologists and over 80% of English secondary schools have registered. People can volunteer from an hour a year in a local primary or secondary school to chat informally about their job and career route, take part in career speed networking session, give careers insights, provide mock interviews or feedback on CVs through to serving as a governor or trustee.  There is also the opportunity to link up with schools for workplace visits, job shadowing and mentoring. 

Inspiring the Future operates on a technology platform kindly developed in partnership with Deloitte, Salesforce and Ordnance Survey. It allows the charity to run national campaigns such as Inspiring Women and others focused on specific geographic areas or economic sectors such as engineering, science, health and arts and culture. The campaigns have secured high profile support across government, business and teacher associations and ongoing corporate partnerships including our lead corporate partner Bank of America. 

In partnership with the National Association of Head Teachers the charity has developed a version for primary schools called Primary Futures and over 4,500 primaries have already signed up. To see a short clip on how it works please click here.  All campaigns run through Inspiring the Future share a common objective: to broaden young people’s horizons, raise their aspirations and show them the range of opportunities and careers routes e.g. apprenticeships and university open to them. Over 2 million interactions between young people and volunteers from the world of work have already taken place. 

The charity runs Inspiring Governance the free governor recruitment and support service. This Department for Education funded service aims to get highly skilled volunteers to serve as governors in some of the most disadvantaged schools in England and in so doing help raise educational achievement. 

Since the Charity’s launch it has sought to understand what difference employer engagement in education makes to young people and the economy. It works with academics and researchers from around the world and its own research is regularly cited by government and international organisations like the OECD. The research, which has informed and influenced a range of government policies, shows that employer engagement helps improve social mobility, reduces the likelihood of young people becoming NEET (not in education, employment of training), increases the amount they earn in adult life, helps them make better informed career choices and leads to improvements in educational attainment. 

We are working with a fantastic health charity to recruit a temporary HR & Office Assistant, you will be based at their office in Vauxhall and will support with a range of tasks including reception, administration, and HR support.
 

Main Duties:
Reception, dealing with face-to-face enquiries
Office coordination and administration
HR and recruitment support

You will have:
Good customer service skills
Excellent attention to detail
Ability to multitask

If you would like to have an informal discussion, please call Chloe on 02030 062787 or email [email protected].

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

If enough applications are received the charity reserve the right to end the application period sooner.

Do you love managing detail and ensuring everything works just right? Do you have experience providing high-quality admin support, or supporter, or customer care? Do you want to work for an organization that helps make the world better? We’re offering a rewarding opportunity for a highly effective administrator to play a key role within Survival’s Supporter Services department.

This is an interesting role where you will be in the front line talking to our valued supporters, handling day-to-day processes and procedures, working on our supporter database as well as handling reception and general inquiries. 

The role encompasses a wide variety of tasks, subject to change as the organization evolves and grows. The following list is not exhaustive but please note that this role undertakes a high level of repetitive administrative procedures and thus you are unlikely to be fulfilled if you do not enjoy administration.

Responsibilities 

Supporter care & administration

• Be the first point of call for general supporters, donors and potential donors, and respond to enquiries to Survival’s [email protected] account
• Carry out reception duties including managing incoming and outgoing post and deliveries, answering phone calls and welcoming visitors
• Accurately and efficiently update supporter records as needed
• Accurately load and process Direct Debits and standing orders into Survival’s database
• Ensure our webpage and database are accurately capturing online donations
• Accurately enter offline donations into Survival’s database
• Send thank-you letters for donations
• Assist in processing Gift Aid claim submissions
• Adhere to HMRC auditing requirements, and GDPR policies and regulations, as explained by the department head
• Report donation and database issues and work with IT and our Salesforce team to find solutions
• Work closely with staff in Survival’s overseas offices by sharing ideas and support with regards to our administrative systems

Various

• Assist the Finance officer with finance activities when needed
• Provide support to the Fundraising and outreach coordinator for fundraising and outreach activities
• Assist the Supporter services director with facilities management and trading activities when needed
• General duties such as photocopying, scanning, filing, moving boxes, setting up meeting rooms etc.

Experience and skills 

Required

• Strong administrative skills, takes enjoyment from this type of work and has a positive attitude
• Must have excellent telephone manner, be patient, enthusiastic and personable
• Demonstrated ability to manage a heavy and ever-changing workload
• Excellent organizational skills and the ability to plan and prioritize effectively
• Excellent personal skills – trustworthy and a good relationship builder
• Must work well with numbers and have good spoken and written English
• Computer literate, including CRM management
• A desire to serve the cause of Indigenous peoples’ rights 
• Commitment to Survival International's vision, mission, and values
• You must have the right to live and work in the UK

Preferred

While we have a preference for candidates with the below skills and experience, we are willing to consider supporting an excellent candidate in developing their skills to reach these levels.

• Experience of providing excellent administrative and/or customer support in a supporter/customer-focused environment
• Prior experience of using Salesforce would be a huge benefit
• Experience in the charity / non-profit sector
• Knowledge of any of Survival’s other working languages (Spanish, French, Portuguese, Italian, German, Hindi, Oriya) would be an advantage

What can we offer you?

When you join Survival International, you’re getting more than just a career: you’re gaining a unique opportunity to join one of the most exciting campaigning organizations around. It is not just a job. You will be working with an international team of passionate people who really care about human rights and want to change the status quo. 

Being part of such a small (but growing!) team offers the opportunity for real variety in your day-to-day work and the development of your role.

We have generous annual leave (25 days plus bank holidays) and a cycle to work scheme.

Salary range: £26,000 per annum
Hours of work: This is a full-time position (Monday – Friday, 10am – 6pm) for 6 months with the possibility of a permanent contract
Location: London head office, with remote working*

Closing date for applications: The vacancy will remain open until the position is filled

To apply: Please complete the application form and send together with your CV and a covering letter

*At present our staff are mostly working remotely because of Covid precautions; we are assessing this on an ongoing basis.

Equal opportunities

Survival is committed to building a diverse and inclusive workplace and actively welcomes applications from candidates of all backgrounds. We will not discriminate on the basis of any aspect of your identity. 

Full-time - 40 hrs per week - £23,832 pa 

Are you….

• Gifted in customer service, friendly, efficient and welcoming?
• Motivated by working as part of a team?
• Organised, a gifted multi-tasker with excellent attention to detail?
• Experienced in working with vulnerable people?
• Resilient, like a challenge and passionate about seeing the lives of homeless women transformed.

We are looking for a dynamic, vibrant and enthusiastic receptionist to join our team.  If this sounds like you, then read on…
 
At the Marylebone Project, unconditional welcome and warmth is at the heart of what we do.  We are looking for a positive person with a great friendly, can-do attitude, who is passionate in ensuring all feel valued, safe and welcomed at our Project.
As the first point of interaction, whether in person, on email or on the telephone, this role is one of the most important within our Project, in demonstrating our values and culture impeccably.
 
The post holder must be one energised by being busy, finding solutions and communicating with others.  The nature of the work is hugely rewarding but can also be challenging, which is why we look for people who are resilient, like a challenge and passionate about seeing the lives of homeless women transformed.

The Marylebone Project is one of the largest women’s hostels in the UK for women affected by homelessness. Those we support are often affected by substance misuse, unemployment, domestic violence and mental health issues. Whatever their story, we aim for the same ending; self-esteem, employment and independent living. We do this by providing shelter, education opportunities, spiritual space and events in a welcoming and secure environment.

 Please note that CV's will not be accepted. 

To apply: 
Please see our Job Pack and fill out the Application Form

Closing date for applications: 
Monday 1st November  2021 at 08:00 am

Interview date: 
Friday 12th November 2021

Are you a motivated and resourceful person? Do you have strong organisational and communication skills? Are you looking to put these skills to use in a busy office environment? If so we are looking to recruit an Office Administrator for our Sheffield services, based at Mansfield View.

As an Office Administrator you will work across our busy Sheffield services, which provide dedicated support to adults with a range of learning disability support needs. You will be based predominantly at the local office, but will be expected to travel to other local services to provide administration where required.

Some of the duties you can expect from the role are:

• Typing reports, setting up files, scanning documents, and taking minutes.
• Answering phone calls in a professional and efficient manner, and taking accurate messages.
• Coordinating and minuting management and senior management meetings.
• Managing reception, and providing a customer focused first line of contact for staff members, professionals, service users, and family members.

Excellent IT skills, plus proficiency with Word, Excel, PowerPoint and Outlook is essential. You will also have strong written and verbal communication, as well as excellent time management and organisational skills.

We are seeking candidates who have previous administration experience, as well as a willingness to travel and work flexibly according to the changing needs of the services.

Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Silver award. We actively encourage applications from candidates from all backgrounds and cultures.

We expect all applicants to Creative Support to have had at least their first Covid 19 vaccination prior to starting employment with us and to be committed to having the second vaccination within a 3 month period.

Position: Customer Services and Central Administration Lead
Type: Full-time (35 hours per week), permanent
Location: London office-based, N4 with flexibility to work up to 3 days a week remotely
Salary: £38,506 - £43,897 per annum plus excellent benefits
Salary Band: Band F2
Department: Customer Service and Central Administration team

At the MS Society, we make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive environment where you will make a difference.

About this job

The MS Society is a community of people living with and affected by MS and vital supporters including campaigners, volunteers and fundraisers. Our Customer Services and Central Administration team is focused on providing an excellent service for our supporters and internal customers. Our Customer Services and Central Administration Lead will be responsible for the operational delivery of this fast-paced and crucial function providing leadership for the supporter services, banking and thanking, administration, reception and facilities management across the MS Society.

As the successful post holder, you’ll be experienced in leading and continuously improving a customer service function, handling large volumes transactions and data whilst ensuring excellent quality and full compliance with policies and relevant legislation. You’ll have exceptional organisational skills and the ability to use digital and technology to develop innovative solutions. Ultimately, you’ll inspire and lead people to excel.

We offer 35 days annual leave (pro rata for part time employees) including bank holidays, travel loan and various other benefits such as supported developmental opportunities.

The MS Society is in the midst of an exciting, transformational, period which builds on our great history and will drive us towards achieving our mission and vision as we embark on our Every MS Story strategy.

Closing date: 12pm on Monday 1 November

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We’re a Disability Confident Employer. We’re committed to promoting equality and diversity.  We’d be grateful if you could complete the equality and diversity monitoring form on our website and submit it with your application.

As part of our commitment to equality, diversity and inclusion, the HR team will anonymise your CV and supporting statement before forwarding to the shortlisting panel.  

We particularly welcome applications from people with disabilities and/or from ethnic minority backgrounds, where we’re looking to build stronger and better representation among our staff.

The successful candidate must have the right to work in the UK. If we do offer you employment, you’ll be required to provide documentation to show that you’re eligible to be employed in the UK before starting employment.

No agencies please.

YMCA DownsLink Group are currently recruiting for a Wellbeing Service Administrator. You will join our team based in Brighton & Hove on a part time fixed term basis, for 6 months, working 8 hours per week. In return, you will receive a competitive salary of £19,880 per annum (pro rata for part time).

The Wellbeing Service Administrator role:

The post holder will be required to be proactive in providing a range of practical and administrative support services to ensure that Children & Young People’s Wellbeing Service is able to operate effectively. A key aspect of the role is to ensure the smooth day to day running of administrative requirements for this service area.

You will be expected to support and assist in the delivery of exceptionally high quality services to service users, children, young people and adult caregivers, alongside the CYP Wellbeing Service team. This includes managing phone calls and enquiries from service users, managing clinical diaries and formulating reports on the impact of changes to administrative functions over time.

The Administrator will support all aspects of the administration of service delivery and will be flexible in providing support to adapt to the requirements of the service.

Key Requirements of our Wellbeing Service Administrator:

• Provide weekly regular reception cover
• To work from various YMCA DLG and SPFT Wellbeing sites as and when required
• To work every Saturday

What we are looking for in our ideal Wellbeing Service Administrator:

• Experience in administration to ensure a smooth delivery of all administrative tasks excellent attention to detail and accuracy
• Experi service
• Excellent organisational skills, able to work accurately with astute attention to detail
• Excellent interpersonal and communication skills, liaising with outside agencies, managers and other staff
• Excellent IT skills
• Proactive, creative and resourceful. Able to respond well to a challenge and always willing to help
• Able to maintain confidentiality
• Significant administrative/secretarial experience
• Experienced MS Office user: Word, Excel, Publisher and Outlook

Benefits you will receive as our Wellbeing Service Administrator:

• 27 days annual leave per annum (plus bank holidays)
• Company sick pay scheme
• Life assurance policy of 2x your annual salary
• Health and wellbeing cash plan
• Cycle to work scheme

YMCA DownsLink Group welcomes applications from all sections of the community. We value diversity and promote inclusion, which we demonstrate through our activities, as well as in our policies and working practices. Reinforced by our culture and values, we seek to create an inspiring and inclusive place to work.

If you feel like you have what it takes to become our Wellbeing Service Administrator click apply today, we would love to hear from you!

Closing date: 1st November 2021

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS).

Operations Administrator

We have an exciting opportunity for an Administrator to provide effective operational and administrative support to colleagues locally and across the UK as needed.

Position: Operations Administrator

Location: Walton-on-Thames (with some home-working on an agreed basis)

Hours: Part-time, 22.5 hours per week - negotiable work pattern TBC

Salary: £23,000 - £24,000 pro rata

Contract: Permanent

Benefits: Excellent benefits package including 35 days per year (inclusive of bank holidays), Employer Pension contribution of 5%, Death in Service benefits, access to an Employee Assistance Programme and the opportunity for flexible working.

Closing Date: 30th October

Interviews: Week commencing 8th November

The Role

The Operations Administrator will have the lead role in managing the reception for the charity ensuring calls and emails appropriately directed to relevant staff. This is a key position at the charity co-ordinating the UK wide administrative processes and systems.

This includes supporting with recruitment and HR administration, maintaining office contracts, and communicating with suppliers and contractors for procurement of goods and services.

Please note that the office based location may change, as a relocation is currently being planned but will still be within a commutable distance.

About You

As Operations Administrator, you will have solid background in administration and experience in a financial or HR setting.

You will have experience of:

• Being responsible for maintaining and developing clear and efficient administrative systems and processes
• Supporting the recruitment process and providing staff with an induction of office procedures
• Procurement of utilities, telecommunications contracts, equipment and services

When applying for this role you will be asked to submit a CV and Covering letter of no more than 2 sides of A4.

About the Organisation

The charity improves the health and wellbeing of children and adults through the healing power of live music. Every year, professional musicians share live music with over 100,000 people from across the UK, who may not otherwise get to experience it. This includes those living with dementia, mental health problems, or who are seriously ill. 

The charity is an equal opportunities employer. It welcomes enquiries from everyone and values diversity in the workforce and is committed to safeguarding. This role will require a basic DBS (Disclosure and Barring Service) or equivalent check

You may also have experience in areas such as Operations Administrator, Fundraising Assistant, Fundraising Coordinator, Fundraising Administrator, Gifts Administrator, Donations Administrator, Operations Admin, Operations Coordinator, Operations Admin, Junior Operations Assistant, Operations Officer, Grants Administrator, Senior Finance Administrator, Donor Support, Administration Coordinator, Admin, Administrator, Administration, Donations Administrator, Supporter Administrator, Finance Admin, Finance Administrator, Finance Coordinator, HR Administrator, HR Admin, Human Resources Administrator, HR Coordinator, HR Support Administrator, HR and Finance Administrator, Personnel Administrator, Finance and HR Administrator.

The Helen Bamber Foundation and Asylum Aid are proud to announce that since August 2020, we have combined our efforts to support the vulnerable asylum seekers and refugees who need us the most. The Legal Administrator is a key component of the Asylum Aid team, running and overseeing all its central functions and providing vital support to our casework staff. The Legal Administrator oversees all of our systems that enable these efficiencies, as well as supporting the fee earners in their casework.

Key Responsibilities include:

• To manage incoming and outgoing legal post, ensuring this is dated, scanned

and passed onto the legal team swiftly;

• To manage the legal enquiries email inbox, triaging emails as appropriate;

• To be responsible for setting up new cases and, following Asylum Aid’s client

casework procedures, ensuring all LAA monitoring information and other

information on cases is recorded timely and accurately;

• Oversight and updating of Asylum Aid’s case management system;

• To assist with the preparation of documents for Home Office applications and

for court hearings;

• To assist in preparing court bundles including indexing and filing the bundle

with the tribunal/court and serving on the Home Office;

• Managing the team calendar and overseeing key dates system;

• To organise and maintain Asylum Aid’s legal archive, case filing system, legal

library, and other documents.

• To process referrals and provide signposting on behalf of existing clients and

new enquiries;

• To assist the Billing Coordinator/caseworkers with billing checklists where

necessary.

The Business Support Manager is a post that is central to the success of Youth First as we look to grow. Alongside the CEO, Deputy CEO, Director of Operations and Operations Managers (responsible for targeted and universal services to young people) you will form part of Youth First’s Senior Management Team. You will provide leadership and management to Youth First’s back-office function enabling us to provide the best possible service to the thousands of young people who will be supported by Youth First.

We are looking for someone who is passionate about making a positive difference within society, a problem solver who enjoys a fast paced and varied working environment with;

• excellent communication skills
• administrative experience within the business or the not-for-profit sector
• experience and working knowledge of HR processes
• experience of line management
• a good understanding of systems including MS Office

What you can expect

Youth First will give you the opportunity to advance your skills

• Flexible working
• Excellent pension package with Standard Life
• Competitive salary
• 26 days holiday per year plus bank holidays – pro rata for part time employees
• Committed management team giving continuous support
• High performance is recognised and rewarded
• Training courses in a variety of topics
• Cycle to work scheme
• Computer loan scheme
• Employee Forums
• Employee Excellence Award
• Diverse workforce
• Staff socials

Are you looking for an opportunity to support a small charity's drive to ensure its office and administrative support systems meet the demands of a flexible and productive working environment? Do you agree that older people should be valued and listened to in building an inclusive and age freindly borough? If so we would like to hear from you.

Who we are

We are charity with 25 staff and 70 volunteers, specialising in support to older people in the London Borough of Bexley. The charity has undergone considerable change in the last three years, with further development likely. Older people constitute a substantial part of Bexley's population and our mix of services and support are geared toward reaching as diverse a proportion of that population as possible.

We are an organisation that has worked hard to increase the diversity of those who work for us, volunteer for us and lead us as trustees. We continue to strive to challenge any barriers in the organisation that do not make us an inclusive and diverse one, particularly for those using our services.

To make us a more representative organisation we actively encourage those from Black Asian and Minority Ethnic backgrounds to consider us as a place to work and volunteer. This role is no different from any other within that context.

The Role

Last year the charity upgraded all its IT systems, hardware, and administrative support functions as part of a move to a new headquarters and an increase in flexible working for its staff and volunteers. The impact of Covid has underlined the centrality of managing the relationships and issues central to efficient corporate administration. And this role will be a key one in creating a smooth interface between our systems, our contracted providers and the people who use them.

The charity also operates a volunteer-based information desk, which provides the principal information gateway into the charity’s services. As the coordinator of this resource the post holder will be responsible for maintaining the required capacity to meet caller and visitor demand.

Who you are

You are someone who is enthusiastic about the contribution that older people play in creating a socially inclusive society. You will be someone who is able to think laterally about how we use information and support technology to shape our working environment. But you will also be someone who is organised and structured in meeting the multiple demands central to a smooth-running office and the needs of people who work in it.

We will also expect you to have a high level of competence in supporting and developing our use of cloud-based support systems including our HR management tools, CRM and Office 365, as well as an ability to oversee our technical relationships central to our IT and telecoms systems.

You are a good communicator and a friendly face able to anticipate potential challenges and issues arising from office systems that don’t always work as well as planned.

On top of your salary, we offer a work-based pension and employers’ contribution of 6%. We also provide free access to independent counselling and a generous allowance for annual leave.

Details of the post can be obtained by following the links below. If you wish to apply for this post please forward an up-to-date CV and Supporting Statement of no more than two pages in addition to a completed equalities form.

Want to use your task orientated, people centric, facilities skills to help us deliver a professional, collaborative and fun work environment at WaterAid's London office? You will be playing a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere!

Join WaterAid as our new Facilities Co-ordinator where you will play an integral part in changing normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. On top of that you'll be joining a 2020 Great Place to Work® award-winning organisation.

The WaterAid Property, Facilities and Reception team are a small (but high performing team) who make a big difference by ensuring the London office is a safe, engaging and inspiring place to work.

This is a fully office-based role, with a permanent full-time contract. The successful candidate is expected to be based in our office at Canary Wharf, London.

Salary: £24,000 to £25,000 subject to experience with excellent benefits

• 36 days' holiday (including Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

How to Apply:
To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a Cover letter into the same document in either Word Document or PDF format. Applications will close 23:59 on 24/10/2021. Availability for interview is required w/c 01/11/2021.

As our Facilities Co-ordinator you will support the Property Lead and the Facilities Manager in making WaterAid a great place to work. Ensuring that the UK office is managed to a high standard and provides an efficient and agile working environment for staff to thrive in. You will be a pro-active, hands on member of the team who is people and task focused and support the Reception team to ensure all front of house services are performed to a high standard.

You will be the first point of contact for staff, key stakeholders and visitors with all day to day office-based queries, being both pro-active and reactive to ensure everyone's experience of the UK workspace is a positive one. A confident, friendly and approachable manner is essential.

You'll also:
* Support with the management of all onsite facilities and office-based services.
* Oversee daily/weekly health and safety checks.
* Carry out maintenance checks across the office, checking for problems and resolving where possible, or escalating.
* Support with managing onsite security including issuing and cancellation of all security ID passes and administration of our security data base.
* Support with the management of contractors and suppliers as required.
* Ensure a high level of housekeeping is achieved throughout the office.
* Oversee daily meeting room checks (including resetting of furniture), escalating issues as required to ensure resources are ready for use each day.
* Oversee weekly new starter inductions including locker allocation etc.
* Support the Reception Supervisor including covering the reception desk (ad hoc only).
* Act as a First Aider and Fire Warden.
* Deputise for the Facilities Manager or Reception Supervisor if required.

To be successful, you'll need:
* A levels or equivalent (must have good command of English/grammar)
* Minimum 1 years' experience within office-based facilities management and/or experience of working on a facilities helpdesk
* Experience of health and safety management eg Fire, First Aid
* Strong IT skills, with good working knowledge of MS Software (i.e. Microsoft Office Word, Excel and Outlook)
* Experience of and commitment to delivering excellent customer service

Additional Information:

WaterAid is currently located at 20 Canada Square, E14 5NN, London and this will be your location and contract base.

We are unable to provide sponsorship for this post. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK.

WaterAid is committed to ensuring that wherever we work in the world there is no tolerance for the abuse of power, privilege or trust. WaterAid reinforces a culture of zero tolerance towards any form of inappropriate behaviour, abuse, harassment, or exploitation of any kind. The safeguarding of our beneficiaries, staff, volunteers and anyone working on our behalf, is our top priority and we take our responsibilities extremely seriously. All staff and volunteers are required to share in this commitment through our Global Code of Conduct. We will conduct the most appropriate pre-employment references and checks to ensure high standards are maintained.

WaterAid is an equal opportunities, disability-confident employer and committed to achieving the highest standards of diversity, fairness and equality. Should you have a disability and require any additional support, please contact us.