98 HR and office administrator jobs

Please note, this role is fully office based, there is no scope for the role to be remote or hybrid. 

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a HR Administrator to play a pivotal role in our HR Service Centre in London 

Sounds great, what will I be doing?

This role is responsible for delivering efficient and professional HR support across the organisation. As a permanent, onsite position, it plays a vital part in day-to-day HR operations, contributing to a supportive work environment for both employees and managers. The role includes maintaining and updating HR systems, processing employee changes, managing personnel records, and ensuring legal compliance with processes such as Right to Work and DBS checks.

The post-holder will work closely with the HR Team Leader and wider HR team on activities such as restructuring, TUPE transfers, disciplinary procedures, and general HR queries. They will be responsible for generating regular reports, supporting ad hoc HR projects, and ensuring the HR shared mailbox is well managed. A strong focus on compliance, timely communication, and continuous improvement is essential, alongside a proactive approach to personal development and health and safety responsibilities.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate will have solid knowledge and hands-on experience in HR functions and employment law. They must possess excellent written and verbal communication skills, along with strong administrative abilities and confidence in handling queries effectively.

Proficiency in IT is essential, particularly in Microsoft Excel, Word, and HRIS systems. The role requires someone who can manage a high-volume workload under pressure, with a proactive, flexible approach and strong attention to detail.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a HR Administrator to play a pivotal role in our Central Services in London 

Sounds great, what will I be doing?

This role is responsible for delivering efficient and professional HR support across the organisation. As a permanent, onsite position, it plays a vital part in day-to-day HR operations, contributing to a supportive work environment for both employees and managers. The role includes maintaining and updating HR systems, processing employee changes, managing personnel records, and ensuring legal compliance with processes such as Right to Work and DBS checks.

The post-holder will work closely with the HR Manager and wider HR team on activities such as restructuring, TUPE transfers, disciplinary procedures, and general HR queries. They will be responsible for generating regular reports, supporting ad hoc HR projects, and ensuring the HR shared mailbox is well managed. A strong focus on compliance, timely communication, and continuous improvement is essential, alongside a proactive approach to personal development and health and safety responsibilities.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate will have solid knowledge and hands-on experience in HR functions and employment law. They must possess excellent written and verbal communication skills, along with strong administrative abilities and confidence in handling queries effectively.

Proficiency in IT is essential, particularly in Microsoft Excel, Word, and HRIS systems. The role requires someone who can manage a high-volume workload under pressure, with a proactive, flexible approach and strong attention to detail.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

We are looking for a highly organised, experienced Finance, HR and Office Manager to cover a range of responsibilities for our charity.

This is a varied role and will include processing the day to day finance transactions, processing invoices and making payments and overseeing all the Human Resources functions and recruitment including volunteers and trustees. The role will also cover facilities management, ensuring a safe and comfortable environment for the team.

In return for your commitment to our cause and to recognise the value of our employees, ERIC offers a range of benefits to support the wellbeing of our employees. These include:

• 25 days of annual leave (plus 8 days paid public holidays per year), rising one day per year as a long service reward up to a max of 5 days.
• Employee Assistance Programme and access to wellbeing resources
• 3% Employer Pension contribution
• Living Wage Accredited Employer

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital training programmes and other training as required by the role.

For the full job description and person specification please view in the advert.

Are you an organised, detail-oriented professional with a passion for serving others through excellence in payroll and HR?

We are seeking a Payroll & HR Assistant to support our vital back-office functions, ensuring all employees are paid accurately and on time. This is a great opportunity to contribute to a mission-driven organisation that combines professional standards with a heart for faith-based service.

We are a growing charity that values and invests in our people. We believe in developing our employees and actively support career progression. You’ll join a team where your contributions are recognised, your development matters, and where you can grow professionally while helping us fulfil our mission.

As a Payroll & HR Assistant, you’ll play a crucial role in processing monthly payroll for over 700 staff, responding to pay queries, and supporting recruitment and HR administration.

If you have experience in payroll, a working knowledge of HR processes, and a desire to make a real difference, we’d love to hear from you.

Responsibilities:

• Accurately process monthly payroll using Sage Payroll for all care homes and schemes.
• Ensure all statutory and voluntary deductions are correctly applied.
• Handle queries from staff and managers regarding pay and benefits.
• Support recruitment processes and general HR administration.
• Ensure compliance with HMRC, pension providers, and payroll-related legislation.
• Assist in annual payroll processes, including year-end and P11D submissions.
• Play a key role in keeping internal systems up to date and in line with best practice.
• Regularly attend Head Office prayer times.
• Support the HR team, especially in matters related to the organisation's objective of advancing the Christian faith—such as advising managers or supporting recruitment for roles that require the post holder to be a practising Christian under an Occupational Requirement.

Skills/Experience:

• At least 1 year of payroll experience, including PAYE knowledge.
• Familiarity with Sage Payroll (or similar system).
• Strong organisational and time management skills.
• High attention to detail and data accuracy.
• Strong communication and interpersonal skills.
• Comfortable using Microsoft Word, Excel, and Outlook.
• Able to work independently and as part of a team.
• Creative thinker and problem-solver.

This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010)

Hours:

Full-time, 35 hours per week

Benefits:

• Remote/hybrid working (Head Office: Tower Bridge, London)
• 5 weeks’ paid holiday per year, plus bank and public holidays
• Pension scheme
• Ongoing training and support
• Team events
• Medicash
• Perkbox – including an Employee Assistance Programme
• Care Friends referral scheme
• Long-service and birthday rewards

— What our staff say about us: …“It is a friendly and welcoming place to work” … —

Pilgrims’ Friend Society is a registered charity. Our Christian ethos is central to everything we plan and do. We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.

We have an opportunity for a highly motivated HR professional leading a strong HR advice and support team. The team is focused on advising and supporting our managers and staff across the organisation to maximise the performance and positive impact of our people. You will ensure that the HR service is highly responsive to current and future corporate and regional business needs and priorities. You will be based in our highly regarded, Investors in People Platinum, HR team in Creative Support’s friendly and accessible Head Office located in Stockport town centre.

You will promote the highest levels of internal and external customer care, positive person-centred values and a respectful, confidential approach. This job will offer great job satisfaction to people who enjoy hard work and achieving great outcomes for our business and our people. A commitment to continuous improvement is essential.

With the support of the Head of People and Performance, you will lead a small team of staff to deliver high quality, holistic HR advice and support aligned to our core values, business needs and priorities in the areas of:

- Employee engagement

- Employee communications

- Competence, capability and performance management

- Conduct and discipline at work

- Attendance and sickness management

- Welfare support and stress prevention/management

- Employee health and wellbeing

- People motivation, satisfaction and retention

- Employee career development and upskilling

- Workplace inclusion and diversity

- Relationships with workplace representatives/trade unions

- Promoting a positive and productive working culture

You will need to demonstrate significant HR experience and demonstrable expertise in the areas listed above. You will be able to lead and motivate a team and to empower each team member to flourish and develop in skills and confidence. Applicants should be personable, solution and outcome-focused and able to engage positively with staff and managers at all levels. You will need to be able to communicate clearly and professionally and you will demonstrate your people focused values in your practice.  

You will have excellent organisational skills with the ability to prioritise and manage a busy personal caseload. You will have a good eye for detail, be able to manage data and produce professional reports derived from spreadsheets and databases. A good standard of written English is required. A degree or comparable level of education is desirable. You must have gained, or be working towards a recognised accredited HR qualification. We can offer opportunities to develop your professional career in HR by offering support for further professional training as well as investment in soft skills.

The willingness to travel to any of our sites and offices across the country is essential, but it is not necessary to be a car driver. Your duties may be carried out mainly in office hours from Monday to Friday but some flexibility in working hours is required. Full Time and Part Time hours will be considered.

Vacancy Reference Number: 84519

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.

Role: Humanitarian Management Trainee - Human Resources and Membership

Hours: Full-time 

Pay: £35,000 GBP gross per annum

Duration:18 months (with possible extension dependent on funding)

Location: UK-based with international deployment

Are you looking to kickstart your career in the humanitarian sector? Is your ambition to develop towards leadership roles in humanitarian work? And are you willing to work hard, learn by doing, and contribute to humanitarian work by doing everything it takes to deliver lifesaving health emergency responses?

UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit. 

We are excited to launch our Humanitarian Management Trainee Scheme, offering three distinct trainee roles in the areas of MEAL, Communications and Human Resources & Membership. The Humanitarian Management Trainee Scheme presents an unparalleled learning opportunity for early-career professionals who are committed to a career in humanitarian work. It is an opportunity to accelerate your development towards future leadership roles in the humanitarian sector. 

The Humanitarian Management Trainee Scheme consists of an 18-month pathway designed to provide in-depth exposure to humanitarian health programming through a structured professional development plan. You will embed within a team, gaining practical experience and contributing actively to its work and priorities and those of the wider organisation, both at Headquarters and in the field. Alongside this, you will undertake formal and informal professional development through training, mentoring, shadowing and on-the-job learning. 

The traineeship is a structured development opportunity and is not intended to fill an established role within UK-Med’s organisational structure. 

As a trainee, you will: 

• Embed within a team at UK-Med Headquarters, gaining practical experience while contributing to our wider humanitarian preparedness and activities. 

• Deploy internationally to assist in delivering humanitarian health responses. 

• Participate in tailored training, mentoring, shadowing and on-the-job learning to build your skills, knowledge and experience. 

You will have relevant qualifications or equivalent professional experience, with an established technical foundation in your chosen field. Some professional and international experience is essential, alongside a strong interest in applying your existing skills and developing your career within the humanitarian sector.

How to apply

We strongly recommend that you read the Candidate Information Pack - Humanitarian Management Trainee - HR & Membership - Sept 2026 before applying for this role.

To apply, please submit a current CV and answer the application questions:

Please apply below, as soon as possible and no later than Thursday 8th October 2026.

Our selection process is designed to understand your potential, motivation and suitability for the Humanitarian Management Trainee Scheme, as well as the skills and experience you would bring to your chosen pathway. 

Shortlisted candidates will first be invited to an online interview. Following the interview stage, selected candidates will then be invited to attend an in-person assessment in Manchester. The assessment will include a range of individual and/or group activities designed to explore your skills, approach and potential. 

The in-person assessment is expected to take place on the 19th of November in Manchester. If you progress to this stage, you will be expected to attend in person, so we encourage applicants to keep this date available where possible. UK-Med will provide further information regarding the assessment and associated travel/logistical arrangements to candidates invited to this stage. 

Please note: Due to the nature of this role, candidates must be deployable without the need for additional visa applications to Schengen countries. This requirement is essential for operational reasons to ensure swift and efficient deployment in humanitarian settings, enabling timely and effective responses to crises. 

Applications for work in the UK can only be accepted from people with an existing right to work in the UK. 

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse.We conduct thorough vetting before any appointment is confirmed. 

UK-Med is committed to the principles of diversity, equality, and inclusion.We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential. 

Stella Maris UK is looking for an experienced and confident Senior HR Manager to drive and deliver our people-focused HR strategy that supports employee wellbeing and organisational growth.

About the Role

Reporting to the Director of Resources, this is a senior leadership role with responsibility for promoting the vision, mission and values of the organisation. 

You’ll oversee all aspects of human resources, including recruitment, employee relations, performance management, learning and development, and policy implementation, and will provide leadership and support to the HR team. 

You’ll also work collaboratively across the organisation to foster a positive, inclusive and high-performing workplace culture. 

About You

We’re looking for a confident leader with experience in human resources leadership, employee relations, organisational development, workforce planning, and people management, as well as experience in leading teams and building strong relationships with a wide range of internal and external stakeholders.

You’ll;

• Have CIPD or equivalent professional HR qualification.

• Be educated to degree level or equivalent experience.

• Have experience managing HR functions within a charity, not-for-profit, public sector, or mission-driven organisation.

• Have experience of advising senior leaders on people matters.

• Have strong knowledge of UK employment law and HR best practice.

• Have strategic thinking and organisational development capability.

• Have strong communication, coaching, and influencing abilities

About Bank Workers Charity

At Bank Workers Charity, we help people in the banking community live happier, healthier and more fulfilling lives. Guided by our values of Integrity, Caring, Respect, Achievement and Fairness, we're committed to creating a positive and inclusive workplace where people can thrive.

About the Role

We're looking for an organised and proactive People Administrator to join our People & Culture team. This is an excellent opportunity for someone with HR administration experience who wants to develop their career in a supportive, values-led organisation.

You'll provide high-quality HR support across the employee lifecycle, including recruitment, onboarding, payroll administration, learning and development, employee benefits, HR systems and employee engagement initiatives.

Key Responsibilities

• Act as the first point of contact for HR queries.
• Manage HR administration, employee records and employment documentation.
• Coordinate recruitment, onboarding and offboarding processes.
• Support payroll changes and employee benefits administration.
• Assist with learning and development activities and training records.
• Maintain HR systems and ensure GDPR compliance.
• Support employee engagement, wellbeing and inclusion initiatives.
• Contribute to HR projects and continuous improvement activities.

About You

You'll have:

• Experience in an HR Administrator, HR Assistant or HR Coordinator role.
• Knowledge of HR processes across the employee lifecycle.
• Strong organisational skills and attention to detail.
• Excellent communication and customer service skills.
• Experience handling confidential information.
• Confidence using Microsoft 365 applications.

Desirable: CIPD Level 3 (or working towards), charity sector experience, learning & development or employee relations administration experience.

Why Join Us?

This is a fantastic opportunity to gain exposure to the full employee lifecycle, work closely with experienced HR professionals, and make a real difference within a charity that supports people in the banking community.

Our Benefits:

• 30 days holiday, plus public holidays (FTE).
• 8% employer contribution to Bank Workers Charity’s pension scheme and up to an additional 3% matched with employee contributions.
• A wide range of employer funded wellbeing experiences through Heka.
• Flexible benefit provision (including BUPA plan, cycle to work, payroll giving and electric car scheme).
• Group Life Cover (three times annual salary).
• Weekly wellbeing half hour.
• Employee Assistance Programme

If you're interested in joining us, please send your CV and a cover letter detailing how your experience aligns with the requirements of the role by 22 September 2026. Interviews are expected to take place during the week commencing 28 September 2026.

We're looking for an organised and proactive HR & Office Coordinator to support the smooth running of our people processes and office environment. This is a varied role that would suit someone who enjoys working across HR administration, recruitment, compliance and office coordination in a small organisation.

As a close-knit team of around 30 staff (18 FTE), this role offers a broad range of responsibilities and the opportunity to be involved in many aspects of organisational life. Much of the role centres on coordination, administration and maintaining effective systems and processes, helping to ensure colleagues have the support they need to work effectively.

About the role

Working closely with managers and colleagues across the organisation, you will play a key role in supporting our people, maintaining compliance and helping our office environment run smoothly.

Key responsibilities include:

• Coordinating HR administration throughout the employee lifecycle, including onboarding, probation monitoring, employee records and contractual changes.
• Supporting recruitment activity, including advertising vacancies, arranging interviews, coordinating pre-employment checks and communicating with candidates.
• Maintaining accurate HR, safeguarding and compliance records and supporting organisational reporting requirements.
• Providing first-line support on HR processes and policies, escalating more complex matters where appropriate.
• Supporting health and safety, data protection and compliance activities through effective administration and record keeping.
• Coordinating office administration, supplies, room bookings and relationships with external providers.
• Helping to improve processes and systems while ensuring colleagues have the information and support they need.

About you

We're looking for someone who:

• Has experience in HR administration, recruitment, office management or a similar business support role.
• Is highly organised and able to manage a varied workload effectively.
• Has excellent attention to detail and is comfortable working with confidential information.
• Has strong written and verbal communication skills and enjoys building positive working relationships
• Is confident using Microsoft 365 and organisational systems.
• Is proactive, approachable and enjoys working as part of a small, collaborative team.

Experience of HR systems, office coordination, compliance administration or working in the charity, education, social care or public sectors would be beneficial but is not essential.

Why join CCS Adoption?

This is an opportunity to join a supportive organisation where your contribution will have a genuine impact. As a small team, we value collaboration, flexibility and a shared commitment to improving outcomes for children and families through adoption.

In return, we offer:

• Flexible working arrangements.
• Hybrid working.
• A supportive and friendly team culture.
• Opportunities to develop your skills across HR, recruitment, compliance and organisational support.
• Meaningful work that helps support children, families and communities.

If you're an organised and motivated administrator who enjoys variety and wants to make a difference, we'd love to hear from you.

Anyone joining the CCS team is subject to our safe recruitment and pre-appointment checks. This includes providing documentation to evidence the right to work in the UK, a Disclosure and Barring Service (DBS) check and written and telephone references. 

The Senior HR Advisor will be our in-house HR professional and lead the day-to-day people function.

The postholder is responsible for the full employment lifecycle, for helping SRS meet its legal and safeguarding obligations as an employer, and for providing confident, well-evidenced advice to the Management Team on employee relations matters.

What you will need

• CIPD Associate membership with a Level 5 Associate Diploma in People Management, or an equivalent degree-level HR qualification
• Demonstrable, hands-on experience of managing employee relations casework, including grievance, disciplinary, capability, performance and sickness absence
• Proven generalist HR experience across the full employee lifecycle, from recruitment through to exit
• Current, applied knowledge of UK employment law, and the ability to translate it into practical advice for non-specialists
• Experience of drafting, reviewing and implementing HR policies and procedures
• Experience of line managing staff and of coaching and supporting other line managers through difficult people matters
• Understanding of safeguarding obligations in relation to staff, including safe recruitment practice
• Sound understanding of data protection as it applies to employee records and HR processes and a proven track record of handling confidential and sensitive matters with discretion, and the resilience to carry that responsibility
• For the full list of essential criteria see the recruitment pack.

About us

Suffolk Refugee Support aims to enable all asylum seekers and refugees in Suffolk to live integrated, fulfilled and contributing lives in their new communities. We provide a welcoming environment where clients can access help, advice, support and practical services to be healthy and safe and begin to rebuild their lives. We work with external agencies, community and voluntary sector organisations, health providers and others to enable our clients to access a range of support. We are based in Ipswich, but our services operate increasingly across Suffolk as refugees and asylum seekers are housed across the county.

Prospectus are delighted to be working with a higher education institution and supporting with the recruitment of a HR Officer role.
 
This role is available on a permanent contract and full-time basis. The salary banding for this role is £31,000-£39,000 per annum (dependent on level of experience). This role is also available on a hybrid basis with travel to the office based in London.
 
Within this role, you will provide operational HR support across the organisation. You will act as a first point of contact for HR and employee relations enquiries, maintain HR records and management information, support recruitment, onboarding and offboarding processes, assist with casework and investigations, deliver training to managers and colleagues, and contribute to HR projects, policy development and wellbeing initiatives. You will also support with HR compliance, oversee HR administration and systems.
 
To be successful in this role, you will have demonstrable operational HR experience within a large, multi-functional organisation. You will have experience supporting first-stage employee relations cases. You will have strong administrative and organisational skills. You will have experience using HR systems and databases. You will have excellent written and verbal communication skills and the ability to build relationships with a variety of stakeholders.
 
You will be confident advising on general HR matters, taking notes, and handling confidential information with discretion. You will be committed to maintaining up-to-date knowledge of employment law and HR best practice.
 
Desirably, you will bepart-qualified CIPD and/or have evidence of continuous professional development within the last 12 months.
 
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds and are happy to make reasonable adjustments to enable all interested candidates to apply. If you need any support with your application, please contact George Cook at Prospectus.
 

In this role you are responsible for day-to-day operational activity across both finance and HR functions, working closely with the Finance Officer and reporting to the Head of Finance (with ‘dotted line’ reporting to Director of Finance and Operations in respect of HR activity). 
The role requires effective use of systems to enable efficient processes, with responsibility for data held on the HR system and management of routine employee related processes including recruitment and onboarding. The role also shares responsibility for processing invoices and payments on the finance system, responding to queries from colleagues and 3rd party partners. You will provide support for Head of Finance and Director Finance and Operations where required, including data analysis, reporting and preparation of returns across both finance and HR remits.

How to apply
To apply for this role please send your CV and cover letter (maximum two pages) including responses to the three questions below:
1. Tell us about a time when you identified a process that could be improved or made more efficient. How did you approach making the change, and what did you do to ensure the process was accurate, consistent and effective?
2. Describe a situation where you had to handle sensitive financial or employee information while also resolving a difficult or confidential issue. What approach did you take?
3. Give an example of when you have had to manage competing priorities. How did you decide what to do first, and how did you ensure important deadlines were met?

HR and Recruitment
• Maintain accurate data on our HR system including starters, leavers, holiday and other absences
• Report on key employee metrics including sickness absence, holiday, TOIL, diversity
• Support line managers with recruitment activity including making effective use of the Applicant Tracking System to ensure a good candidate experience and to report recruitment metrics to enable continuous improvement
• Manage onboarding for new starters including reference requests, pre-employment checks, induction processes
• Coordinate arrangements for training sessions for staff
• Support Head of Finance with monthly payroll processes
• Support Director of Finance and Operations in maintaining and publicising HR policies, keeping the Employee Handbook current
• Maintain up to date employee guides and templates for key HR processes including appraisals, mid year reviews, recruitment, induction, flexible leave

Finance Administration
• Maintain appropriate employee access to Finance Systems, including being able to claim staff expenses and raise sales invoice requests, and support employees in using these systems. 
• Respond to queries in the central accounts mailbox, liaising with internal and external stakeholders.
• Support Head of Finance and Finance Officer with Purchase Ledger, including posting and payment of supplier invoices in a timely manner, ensuring accurate coding and authorisation in line with limits, maintenance of supplier accounts, reconciliations and remittances.
• Support Head of Finance and Finance Officer with management of company credit cards and virtual cards, including reconciling statements and accurate posting to the ledger. 
• Assist in raising sales invoices and accurately recording income. 
• Assist with Credit Control, chasing overdue debts and reporting to the Head of Finance.
• Support Head of Finance with analysis of financial data from the finance system (Xero) for reporting and other ad-hoc purposes
• Assist in maintaining up to date procedures. 

There is an opportunity to attend theatre press nights where appropriate and to take advantage of trade tickets when offered

This role sits within the Finance and Operations team whose focus is to ensure the organisations operate as effectively and efficiently as possible. Our team operates across Finance, HR, Technology, Facilities and Compliance, to ensure that systems and processes are set up which promote smooth delivery and support the work of the organisations. This includes adherence to regulatory requirements and best practice standards

A little bit about the role

Contract: Full time, fixed term
Salary: £87,632.09 (incl London Office Allowance) plus competitive pension
Location: Hybrid- 2 days per week in London Office

The Culture and Operations Director (COD) ensures Frontline is a high-performing, well-governed charity with a strong culture of freedom and responsibility - a place people can do their best work to achieve Frontline’s mission.

They have strategic responsibility for charity-wide planning to ensure Frontline’s operational functions, effectively support teams to navigate challenges whilst maximising new opportunities. The successful candidate will join Frontline at a pivotal moment and play a key role in driving the next exciting step of our growth.

The COD will ensure high-quality operational support is available to all teams. Working closely with Frontline’s Leadership Group (Heads and Directors), to make sure that the appropriate and timely information, tools and guidance (e.g. HR, IT and finance) are available to managers and teams as needed. This includes working alongside other members of SLT, to:

• Confidently support Frontline through a period of growth and structural change
• Embody the culture of freedom and responsibility, leading by example, and implementing strategies which improve efficiency and quality
• Maintain Executive oversight of Frontline’s finances, working  with Head of Finance and Finance Audit and Risk Committee (FARC) Chair to ensure budgeting and financial decision-making is robust and strategic, to support the ongoing stability of the charity
• Maintain clear communication across teams, ensuring a connected and informed workforce who collaborate effectively. Oversee the success of key events such as annual all-staff away days, monthly gatherings and leadership stocktakes
• Develop strong relationships with key stakeholders including Frontline trustees, partner organisations and the Department for Education (DfE)
• Effectively lead teams to maintain Frontline's strong track-record of meeting legal/regulatory requirements, to minimise risk to the charity

Key Responsibilities

The COD will lead teams delivering on operational priorities in line with freedom and responsibility, to ensure we remain high performing:

Change management:

• Lead the coordination and project-management of an organisation-wide restructure, ensuing the charity is well-positioned to deliver on contractual obligations whilst diversifying to further amplify our impact and that teams are kept well-informed and feed into structural changes
• Support Frontline teams to work  collaboratively and deliver plans to broaden the scope of Frontline's work, extending activity beyond current areas of focus whilst maintaining a strong, shard commitment to Freedom and Responsibility.
• Develop and adhere to tracking and monitoring systems ensuring annual priorities remain on track to achieve Frontline's mission and long-term strategy.

People and Culture:

• Manage the Head of People to identify new and creative ways to further strengthen and embed our culture and grow personal accountability
• Support the Head of People to ensure excellent HR administration, support and use of data (e.g. staff turnover, sickness levels and performance reporting) to inform future planning and decision-making
• Ensure the team design and deliver high-quality staff induction and training which support staff to thrive (e.g. personal leadership, managing effectively and radical candour)
• Maintain awareness of trends and developing technologies to support efficiencies, e.g approaches to recruitment and support to managers.

Finance and Governance:

• Manage Head of Finance and Compliance to ensure sound budget management (£25m annually), financial controls and clear reporting mechanisms are in place
• Work with the Finance team to ensure FARC and the board have the necessary information and confidence in the financial leadership of Frontline.

Charity Quality and Efficiency:

• Manage and support IT and System leads across Frontline, ensuring they have the resources and compliance mechanisms to ensure robust systems are in place.
• Support Contract Governance teams to negotiate and implement significant government contracts, ensuring outcomes are achievable and effective governance and commercially sound contracts are in place.

A little bit about the role

Contract: Full Time, Fixed Term (6 months) 

Salary: £29,151.91 (£32,727.26 if based in London/receiving London Office Allowance) plus competitive pension 
 

Location: Flexible, hybrid. If you are based in London or receiving London Office Allowance you are required to attend the London office twice a week. If you are based outside of London, you are required to attend the London office once a month. (Please note that travel to the London office is at your own expense)

This six-month role has been created to provide additional capacity during a busy period of organisational growth and change, with a particular focus on supporting a high volume of recruitment activity and providing an efficient, inclusive and candidate-focused recruitment service across the organisation

Alongside recruitment, the role will support the People Officer with onboarding new starters and provide high-quality HR administration across the employee lifecycle. This is a fast-paced and varied role that would suit someone with an interest in recruitment, who is highly organised, proactive and passionate about delivering excellent people services.

Key Responsibilities

Recruitment

• Coordinate recruitment activity across the organisation, ensuring vacancies are advertised effectively on relevant platforms and within agreed timescales.
• Manage recruitment administration, including scheduling interviews, coordinating assessment activities and maintaining accurate recruitment records and trackers.
• Act as a key point of contact for candidates and hiring managers throughout the recruitment process, delivering a positive and inclusive experience.
• Coordinate reasonable adjustments for candidates and support the organisation's commitment to equitable and inclusive recruitment practices.

Onboarding

• Support the People Officer in coordinating onboarding activities for new starters, ensuring a smooth and welcoming transition into the organisation.
• Assist with preparing contracts, offer letters and onboarding documentation.
• Coordinate induction schedules, meetings and introductory sessions with managers and key stakeholders.

Administration

• Provide high-quality administrative support across the employee lifecycle, maintaining accurate employee records and HR systems.
• Act as a first point of contact for routine People Team queries, providing timely responses and escalating where appropriate.
• Provide administrative support to People Team projects and initiatives as required.

For list of full responsibilities, please see the job pack

A little bit about you

Experience and Knowledge

•  Experience of coordinating recruitment  processes within a busy environment and managing multiple recruitment activities simultaneously
•  Experience of providing high-quality administrative support, ideally within a People/HR function
• Knowledge of recruitment best practice and an understanding of the importance of delivering an excellent candidate experience.
• Experience of using applicant tracking systems, HR systems or other database management systems.
• Strong working knowledge of Microsoft Office applications, particularly Outlook, Word and Excel
• Understanding of employee onboarding processes and HR administration.
• Awareness of equality, diversity and inclusion principles and their application within recruitment and people practices

Characteristics and Skills

• Excellent organisational skills, with the ability to manage multiple recruitment activities and competing priorities simultaneously.
• Strong attention to detail and commitment to producing accurate work.
• Excellent written and verbal communication skills, with the ability to build positive relationships with a wide range of stakeholders.
• Ability to handle confidential and sensitive information with professionalism and discretion.
• A proactive and customer-focused approach with a commitment to delivering excellent service.
• Strong problem-solving skills and the ability to identify opportunities for process improvement.
• Adaptable and flexible, with the ability to respond positively to changing priorities.
   

Benefits

• Flexible working hours
• Competitive pension employer contribution
• 25 days annual leave + bank holidays + office closes from 25 Dec to 1 Jan
• Interest free loan for season ticket
• Personal coaching and mentoring
• Cycle loan scheme
• Deposit loan scheme
• Volunteering days
• Employee assistance programme
• Life Assurance Scheme (x3 salary)

Working as part of the operations team, the you will help maintain the systems, processes and practical foundations 
that enable the organisation to function effectively. This includes supporting people operations and HR administration, 
leading on governance and advisory meeting administration, acting as the first point of contact for IT queries, and helping 
FEA’s events run smoothly.

Acting as a trusted point of support for colleagues, you will help create a responsive and well-organised 
working environment where staff, trustees and members feel enabled to do their best work. The role requires exceptional 
organisation, sound judgement and a genuine pride in quality. By ensuring that the practical aspects of the organisation 
run reliably and well, you will help create the conditions that allow the Fair Education Alliance to deliver its 
mission and drive progress towards a fairer education system.