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Care Quality, CQC Governance, and Service Quality Trustee - Focus Birmingham

Role Overview
Focus Birmingham is seeking a dedicated Trustee specialising in Care Quality, CQC Governance, and Service Quality to help drive the delivery of outstanding, person-centred care across our services. In this crucial role, you will work closely with the Board to ensure that the charity not only meets but exceeds regulatory standards, with a particular focus on compliance with the Care Quality Commission (CQC) framework. Your expertise will support the Board in overseeing the quality and safety of our services, championing continuous improvement and innovation.

This is an excellent opportunity to make a meaningful impact on the strategic direction of Focus Birmingham, ensuring the highest standards of care for people with disabilities and support needs.
 

Key Responsibilities

• Provide strategic oversight and guidance on care quality, safety, and service effectiveness, ensuring that Focus Birmingham meets all CQC requirements.
• Support the organisation in achieving and maintaining high ratings in CQC inspections by contributing expertise in governance, compliance, and quality improvement.
• Scrutinise and challenge policies, procedures, and performance data to ensure the highest standards of care and safeguarding.
• Promote a person-centred approach, ensuring that the voices of the people who use our services are central to decision-making.
• Work with senior leadership and operational teams to identify risks and opportunities related to care delivery and service development.
• Oversee Focus Birmingham’s Safeguarding practices, ensuring robust safeguarding policies and procedures are in place, adhered to, and reviewed to protect vulnerable individuals.
• Support the development of a culture of continuous improvement and innovation in care services.
• Ensure the Board is well-informed about emerging trends, best practices, and regulatory changes in the health and social care sector.
• Act as an ambassador for Focus Birmingham, advocating for high-quality, inclusive, and accessible services for people with disabilities.

What Difference You Will Make
By bringing your expertise in care quality governance and regulatory compliance, you will:

• Help safeguard the well-being of those who rely on our services, ensuring they receive safe, high-quality care.
• Strengthen Focus Birmingham’s ability to meet and exceed CQC standards, leading to improved inspection ratings and public confidence.
• Influence strategic decision-making to ensure care quality remains at the heart of the organisation.
• Support our teams in embedding a strong culture of quality, safety, and continuous improvement.
• Ensure the voices of the people we support are heard, respected, and reflected in how we shape and deliver care.

What You Will Achieve
As a Trustee, you will contribute to:

• A robust governance framework that supports outstanding care provision.
• Improved service outcomes and positive experiences for individuals supported by Focus Birmingham.
• A confident, well-informed Board that prioritises care quality in strategic planning.
• A proactive approach to regulatory compliance, reducing risks, and enhancing our reputation.
• The growth and development of innovative, person-centred services that empower people with disabilities to live life to the fullest.

Who Are We Looking For?
We are looking for an individual with expertise in health and social care governance, particularly in relation to CQC compliance, service quality, safeguarding, and person-centred care. Ideal candidates will have:

• Strategic-level experience working in or alongside CQC-regulated services such as social care, healthcare, or disability services.
• Knowledge of best practices in care quality, safeguarding, and risk management.
• A strong understanding of governance and supporting services.
• The ability to provide constructive challenge and strategic insight to ensure continuous improvement.
• A commitment to our values and mission, with a passion for empowering people with disabilities.
• A team player, willing to work collaboratively with other trustees and staff to achieve our strategic vision.
• The ability to think strategically, analyse complex issues, and develop creative solutions.
• Availability to attend Board meetings (4 per year), committee meetings (4 per year), other meetings, and engage with individuals with disabilities on an ongoing basis.
• A strong commitment to empowering individuals with disabilities and promoting their active participation in decision-making.
• The ability to understand and empathise with the diverse needs and perspectives of adults with care and support needs.
• Strong communication and interpersonal skills for facilitating engagement and collaboration.

This is a voluntary role, but the impact you will make is invaluable. If you are passionate about driving excellence in care and safeguarding, we would love to hear from you.

To Apply
Please submit a complete application form via CharityJob.

Closing Date for Applications: 11th May 2025

We look forward to receiving your application and welcoming a new Trustee to our team!

About Access Academia

Access Academia is the charitable umbrella which was created out of the creation of the student-led publication, the Journal of Intersectional Social Justice. When Journal of Intersectional Social Justice (JISJ) was created, there were not any expectations for the project to be any more than that: a student-led academic publication. However, as it rolled on, attention for the project widened and it began to cover other topics and get involved in other realms of knowledge sharing, activism, and content creation. The creation of the seminal Access Series on the Intersections blog springboarded the idea for the JISJ to turn into something much more than a simple academic publication. Now as we have restructured the JISJ into Access Academia, we are finalising our official registration as a charitable incorporated organisation (CIO) in the UK. 

Our core purpose is to Make Academia More Accessible. We plan to accomplish this by many different avenues, as obviously it is a very wide-ranging goal! The main ways we plan to do this are through encouraging Open Access academia and knowledge sharing through the Access Series, expanding the themes covered on Intersections with additions such as Mental Health Mondays and Colonialism in Subject, creating accessible content across our social media platforms which encourages truthful and accurate knowledge sharing and activism, running research events to encourage students to publish and interact with academia, covering inside stories of academia, running student engagement programmes to try and make academia less of an Ivory Tower, and much more!

What is a Volunteership?

A volunteership is a unique hybrid opportunity that combines elements of volunteering and interning. Participants commit to working with a charity or nonprofit organization for a specified period of time, fulfilling a set of responsibilities and expectations. In return, they gain valuable experience, receive a letter of recommendation, and are offered LinkedIn endorsements. Additionally, they may have the chance to continue working with the charity through future hiring cycles as long as they remain a student. This experience provides both personal fulfillment through giving back to the community and professional development for future career opportunities.

Volunteership: Events & Programmes Coordinator
Duration: May to August 2025
Eligibility: Must be currently enrolled as a student

Requirements:

• Currently enrolled in an undergraduate or postgraduate program.

• Strong interest in event planning, programme coordination, and nonprofit work.

• Excellent organizational skills with the ability to multitask and prioritize.

• Strong written and verbal communication skills.

• Ability to work independently as well as in a team setting.

• Prior experience in event planning or project coordination is a plus, but not required.

• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and Google Workspace.

• A passion for contributing to social impact and supporting charitable initiatives.

Duties & Responsibilities:

• Event Planning & Execution:

  • Assist in the planning, coordination, and execution of monthly charity events. This is a minimum of 1 online event per month.

  • Work closely with team members to ensure events are organized efficiently, within budget, and aligned with the charity’s mission.

  • Help with logistics, setup, and support during events.

  • Manage guest lists, invitations, and event communications.

• Annual Research Programme Coordination:

  • Support the coordination of the charity’s annual research programme. This is currently an annual programme, the Social Justice Research Fellowship, running in 2025 from June 2nd - August 8th.

  • Assist in organizing logistics, outreach, and scheduling for research participants.

  • Ensure that resources and materials are available for programme participants.

  • Track the progress of the programme and report on key milestones.

  • Contribute to planing and logistical initiatives surrounding expanding the provisions of research programmes, including brainstorming and coordination for potential new programmes.

• Collaboration & Teamwork:

  • Collaborate with internal teams and volunteers to ensure smooth event and programme execution.

  • Participate in regular team meetings, contributing ideas and insights.

  • Provide feedback and suggestions for improving the efficiency of events and programmes.

  • Participate in Outreach & Marketing meetings and follow direction provided from Senior Staff.

• Post-Event & Programme Reporting:

  • Help in post-event evaluations, collecting feedback from participants, and reporting on outcomes.

  • Assist in maintaining and updating event and programme documentation for future reference.

What You’ll Gain:

• Hands-on experience in event management and programme coordination.

• Networking opportunities with peers, university departments and professors, and other charitiable groups.

• Opportunities to develop key skills in project management, communication, and teamwork.

• A letter of recommendation upon successful completion of the volunteership.

• Certificate of participation of the volunteership.

• LinkedIn endorsements and the chance to be considered for future hiring cycles with the charity.