Ict service delivery manager jobs (213)

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Top job
Age UK Kensington & Chelsea
Kensington
£37,500 per year
We are seeking an experienced and dynamic Senior Manager to join our Leadership team
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Age UK Kensington & Chelsea
Kensington
£28,000 per year
We are seeking a caring, dedicated and organised Deputy Manager for our Domiciliary Care Service.
Top job
Young Enterprise
Multiple Locations
£21,000 - £23,000 per annum, pro rata for part-year
An exciting opportunity to make a real difference to the lives of young people.
Top job
Family Fund
YO32, York
£35,000.00 per year
Your talents as a fundraising professional can benefit thousands of families raising disabled or seriously ill children and young people
Top job
UWC Atlantic College
London
£40,000 - £45,000 per year
This role will be instrumental in identifying and delivering new donors and funding for UWC Atlantic College.
Scotts Project Trust
Tonbridge, Kent
£30,000 to £35,000 per annum pro rata depending on skill and experience.
HEAD OF DAY SERVICES The role will also lead the development of our profile and engagement with our stakeholder community
AMMALIFE
Birmingham
£27,000-£30,000 pro rata
Our small, volunteer-led charity is looking for a professional with initiative to develop & strengthen our governance and operations
Children's Liver Disease Foundation
Birmingham
£27,000 - £31,000 per year dependent on experience
We are looking to recruit a confident and efficient Office Manager to provide maternity cover for a 12 month period.
Future Projects
Norwich, Norfolk
£28,000 - £30,000 per annum
We are seeking a Support Services Manager to assume overall responsibility for the strategic and operational management of our services.
Relate
Trowbridge
£26,000 - £30,000.00 per year
Exciting Opportunity To Join Our Management Team at Relate
Page 1 of 15
Camden, London
Negotiable
Permanent
Job description
Are you an IT Service Delivery expert with proven experience of moving a support function forward?

Have you managed large scale service contracts? Are you skilled in stakeholder management?

If so, you could be the Service Delivery Manager we need.

About the role

The Technology directorate is a newly created department here at the BHF, tasked with driving an ambitious and transformational technological vision, strategy and culture to support the BHF corporate strategy. Encompassing technological development across the entirety of the organisation, the department is responsible for all technical aspects and technological resources to support the BHF's overall mission.

As Service Delivery Manager you'll lead our IT Service Delivery team and take overall responsibility for the end to end delivery of world class IT operational services, SLA management and customer services/relationships across the BHF IT Service Portfolio.

Managing key suppliers of service, negotiating and setting SLAs whilst managing supplier contracts of circa £5m, be a key part of building an effective support function.

You'll also manage and be responsible for the Service Desk, Service Level and Availability/Capacity & Problem Management functions and lead the design and implementation of new operational services.

About you

With experience as a Service Delivery Manager in a technology team, you'll be adept at stakeholder engagement and will have demonstrable experience of improving a similar function before.

Able to hit the ground running, you'll also have experience of leading a substantial team within an ITIL environment

Possessing a strategic approach to the delivery of IT operational services, you'll have the ability to see the big picture as well as the finer details and won't mind getting stuck in when necessary.

In return we offer a variety of generous benefits including 30 days annual leave (plus bank holidays), healthcare and dental plans, subsidised gym membership. We also enthusiastically support flexible working and positive, active lifestyles with activities from softball, yoga, bake-offs and many more.

The BHF is also proud to be part of the Tech Talent Charter. We're committed to greater inclusion and diversity in the tech workforce of the UK; one that better reflects the make-up of the population.

About us

We research all heart and circulatory diseases and the things that cause them. Heart disease, Stroke, Vascular Dementia, Diabetes and many more. All connected, all under siege. Because our research is the promise of future cures and treatments.

How to apply

To apply for this role please use the apply button below. Our process involves submitting your CV and supporting statement, which should outline your interest and explain how you meet the role's criteria.

Please note this role operates across several BHF sites, primarily in Camden, London, and in Claygate, Surrey; you'll also need to visit other BHF sites as required.

British Heart Foundation recognises and respects the value and diversity of all.
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British Heart Foundation

Help beat heartbreak for everyone

At the British Heart Foundation, there’s one thing that motivates all of us,... Read more

Posted on: 16 October 2019
Closing date: 30 October 2019
Job ref: 7408
Tags: IT
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