Service Manager: Staying Well and Staying Independent

We are seeking an experienced and dynamic Senior Manager for this exciting position as part of the Leadership team of Age UK Kensington and Chelsea.  The post spans the management and leadership of My Care My Way (MCMW) and key services within Age UK Kensington & Chelsea enabling older people to stay well and stay independent.

The My Care My Way (MCMW) Service is a ground breaking integrated approach with the NHS and Third Sector ensuring Older clients are at the centre of their care and better outcomes are achieved with co-located teams. You will work closely with the MCMW team, supporting the operational delivery of the programme as well as coordinating the development needs of the Health and Social Care Assistant team.

The post also manages Age UK services through the Staying Well and Staying Independent stream of activity including our Dementia Services.

You will be joining a thriving and innovative organisation which is deeply embedded in the local community. 

Hours: 35 hours per week, including some evening and occasional weekend work.

Salary: £37,500 per annum (pro rata).

Closing date: Monday 11th November at 9am. We are expecting to hold interviews on 19th  and 20th November 2019 and ideally the successful candidate will be available to start in early January 2020.

Please send your CV along with a cover letter setting out how you meet all the Essential points in the Person Specification. Please indicate in your application if you would like to have a conversation with the CEO prior to the closing date to discuss the detail of the role.

We are seeking a caring, dedicated and organised Deputy Manager for our Domiciliary Care Service, ‘At Home’.  You will be joining a small team who are passionate about delivering bespoke, person centred care.  You might already be operating at this level, or perhaps you are excelling at care co-ordination or similar and looking to take the next step up. Either way, we would love to hear from you! 

We will be reviewing and interviewing applicants on a rolling basis and will close the opportunity once we have recruited, so don’t delay! Please send an up to date CV and expression of interest setting out how you meet the Person Specification.

Area Manager covering Dorset

Full time - 37.5 hrs per week

Fixed Term - To 31st July 2020

Salary from £21,000 to £23,000 per annum pro rata for part year

Working from home with frequent travel

This is an exciting opportunity for someone who wants to make a real difference to the lives of young people.  You will be responsible for building and maintaining relationships with local schools and colleges, as well as working closely with our teams of volunteers to consult on the supply and delivery of our unique enterprise, careers and employability programmes.  The successful applicant will be a confident speaker, able to run workshops, presentations and especially delivery programmes & events effectively to wide ranging audiences.

You will need to have the ability to travel frequently throughout Dorset.  The nature of the job probably precludes the use of public transport, and as such access to a car for business use is essential in return for mileage allowance.  Infrequent attendance at some evening meetings & events will also be necessary.

To apply, please submit your CV and a covering letter outlining your suitability for the role by no later than midday on Monday 4th November 2019.  Interviews will be held in Dorset on Thursday 7th November.

Young Enterprise is committed to safeguarding and promoting the welfare of children and vulnerable adults and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS).

Are you looking for a role where your talents as an experienced fundraising professional can benefit tens of thousands of families raising disabled or seriously ill children and young people?

Family Fund is the UK’s largest charity providing grants for families raising disabled or seriously ill children and young people – providing over 88,000 grants and services worth over £33 million last year.

As Fundraising and Volunteering Manager, you will be responsible for the delivery of the fundraising strategy in key areas (including events, community and individual giving) and engaging the organisation in the development of volunteering to support organisational needs. You will coordinate the fundraising and volunteering team to support income growth and providing the best supporter experience for volunteers and fundraisers.

You will expand current fundraising and volunteering activity to create new opportunities for Family Fund, promoting the organisation with creativity and credibility to potential supporters. You will also attend networking events and manage senior relationships to support volunteering and fundraising activity, developing and sharing ideas to input into the strategic direction of fundraising.

Other key responsibilities include:

• Supporting the development of the Individual Giving Strategy and managing existing individual giving activities, seeking to understand trends and opportunities for growth.
• Managing the delivery of larger fundraising events and special events, such as dinners, with the support of the fundraising and volunteering team. Providing hands on direction and support to ensure the team achieve agreed targets.
• Ensuring compliance with the General Data Protection Regulation, Data Protection Law and charity law specific to fundraising.

Educated to degree level or with equivalent experience, you will have excellent networking and collaboration skills with the ability to build strong relationships with key stakeholders. Your influential writing and exceptional document presentation skills compliment your proven ability to research and identify appropriate fundraising opportunities. With an open and participative working style, you are a great team player and able handle pressure and to work to tight deadlines.

This post is based in York with occasional travel throughout the UK.

If this describes you and your career aspirations, please click the APPLY button to submit a persuasive covering letter and CV.

For more information please visit the Family Fund website. 

Closing date for applications is 15th November 2019.

Family Fund is positive about disabled people and so all disabled applicants who demonstrate that they meet the minimum requirements for the role will be asked to attend interview.

Major Gifts Manager

Salary £40,000 - £45,000 (including London Weighting Allowance)

UWC Atlantic is at the heart of a powerful global movement and at the vanguard of progressive education worldwide.  We are proud to be a part of the UWC family of 18 schools and colleges worldwide – and for our courage to champion the values, ideas and aspirations in which we all believe.  We are driven by the UWC mission to make education a force to unite people, nations and cultures for peace and a sustainable future.  It drives everything we do.

We continue to embrace the spirit of those pioneers who not only created the College in Wales in 1962 and launched the UWC movement in 1967 but who also co-created the International Baccalaureate Diploma programme, in collaboration with the International School of Geneva (Ecolint) and UN International School in New York (UNIS).

Our multicultural student body, from over 90 countries every year, comprises young people from vastly differing political, religious, ethnic and socio-economic backgrounds.  They are selected to attend UWC Atlantic based on their demonstrated promise and potential, to make a difference in the fields of sustainability, social justice and peace.  These inspirational young people are the next generation of change makers, empowered to go on to careers and lives that create impact locally, nationally and globally.

The Philanthropy, Partnerships and Engagement team, based in London and in Wales is the essential link with these graduates, our alumni community, across cultures and continents, professional spheres and life experiences, to ensure that we stay connected to each other and the UWC values.  The PPE team aims to develop a more inspired, enthused and engaged alumni community and to develop and celebrate a “culture of philanthropy” – a commitment to give time, treasure and talent to support our future ambitions.

This role, based in London, will be instrumental in identifying, delivering new donors and funding for UWC Atlantic College, with a strong emphasis on helping to achieve ambitious fundraising goals in support of the College’s strategic goals, most notably its scholarship programme and capital campaign.

You will be responsible for developing and managing a portfolio across alumni, parents, individuals, trusts and foundations, managing the day to day running of the Patrons programme, contributing to the development of a programme of Patrons events and cultivating and managing relationships with potential major donors to engage them in supporting UWC Atlantic College.

You will be a dynamic and visionary professional with experience of fundraising and face to face interaction with donors and supporters, coupled with excellent organisational and planning skills with an ability to work to tight deadlines and follow through on decisions.

Your excellent communication and interpersonal, influencing and persuasion skills enables you to deliver complex expert advice through written reports, presentations and during meetings to support the long-term strategic development of the programme. This is a very exciting time for UWC Atlantic College as we develop our new strategy. 

To apply for this position please visit our Atlantic College website to complete an application form, and email it to our HR email address as shown on the website. This is the only form of application we will accept, please do not send CV's.

Closing date for completed applications is noon on Thursday 31st October 2019.

Interviews for this post will take place on Wednesday 13th November at the UWC International Office in London, located at 55 New Oxford Street, WC1A 1BS.

When applying for a job at the college, you should ensure that you are already authorised to work in in the United Kingdom (UK). In accordance with the Asylum and Immigration Act 1996 we require confirmation of candidates’ permission to live and work in the UK.  All candidates will therefore be required to produce at interview original documents (details of which will be included with the interview invitation letter) which demonstrate an ability to live and work in the UK and to do the type of work being offered.

UWC Atlantic is committed to safeguarding and promoting the welfare of young people. Applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service.

Registered Charity Number: 525761

About MHFA England

MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to improve the health of the nation, through normalising society’s attitudes and behaviours around mental health, by developing the skills we need to look after our own and others’ wellbeing. Learn about our social mission and our history by read our 'what we do section' on our website.

We are a friendly, dynamic, fast-paced organisation and we strive to be an exemplary health and wellbeing employer. We are embarking on an exciting journey of growth and if you are looking for the next step in your career, this a great time for you to join us.

What we are looking for?

We are looking for a multi-skilled individual, who is able to work well as part of a team. You will play an important role within the Customer Service Team ensuring that all queries are handled with the highest level of satisfaction for customers.

You will be the first point of contact for customers by dealing with a wide range of enquiries and requests mainly through telephone and emails, whilst building relationships of trust through open and interactive communication. The successful candidate will also contribute to customer service data collection processes and keep detailed accounts of customer interactions by updating records. The post holder will have a great phone personality, be proactive, collaborative and have a flexible and adaptable approach.

What can we offer you? 

You’ll enjoy 25 days annual leave, plus bank holidays, along with a winter and summer office closure in addition to your annual leave. We provide a pension contribution for you which is matched up to 5%. We’ll support your development and growth and help you develop your experience and skills to achieve your personal and the businesses goals.

Interested? How to apply

For the full job description and person specification please see the attached documents. / Go to our website for further information.

To apply please submit a covering letter and CV demonstrating how you meet the requirements of the role.The closing date for applications is Sunday 3rd November. Interviews will be held week commencing 18th November.

By applying for this job you are confirming that you have read the MHFA England Privacy Notice and accept the conditions under which your details will be processed.

HEAD OF DAY SERVICES, COMMUNITY AND STAKEHOLDER DEVELOPMENT –

SCOTTS PROJECT TRUST

Scotts Project Trust, based in Tonbridge, Kent, supports and cares for adults with learning disabilities by delivering excellent services in a friendly, nurturing environment where people gain the confidence and skills to lead fulfilled, happy and independent lives.  We are now looking for a dynamic leader to guide our Day Services through an important stage of its development.

Our unique offering is that we provide high standards of care, support and development across our three linked services: our Residential Care Home for 15 people; our Supporting Independence Service with independent living accommodation for 9 tenants and our on-site Day Service which provides courses and activities to over 80 students each week.  Scotts is governed by a committed Board of Trustees with a wide range of experience and we are looking for an inspiring and ambitious individual to bring passion and leadership to this exciting opportunity. 

The Role - Reporting to the Chief Executive, the role will have overall responsibility for the day-to-day running of the Day Services, taking responsibility for developing strategic, marketing and business plans and ensuring financial sustainability.  The Head of Day Services will lead and motivate the dedicated team of staff and volunteers in the delivery of an exceptional service and build on our significant achievements to grow our income and promote our work.

The role will also lead the development of our profile and engagement with our stakeholder community – including fundraising, events and facilities hire – and the associated marketing, social media, networking and marketing efforts.    

The Person - You will be a caring and people orientated leader. You will be able to demonstrate an inclusive approach alongside marketing, management, communication, networking and team-building skills.  With an ambitious and results-driven approach, you are able to move easily from the strategic to the practical and can demonstrate a genuine capacity to address opportunities and challenges.  Along with excellent ‘business’ and IT skills, you will have a genuine commitment to sound governance, policies, processes and controls in a regulated environment where the safety and well-being of service users is paramount. Industry experience is desirable but not essential.

This is a flexible role that may be between 22.5 and 37.5 hours per week (across three to five days) and the salary range is £30,000 to £35,000 per annum pro rata depending on skill and experience.

Ammalife is growing and we need a professional with integrity to use their initiative to help drive our vision forward. You'll be working alongside a committed team of volunteers to tackle maternal mortality in some of the poorest parts of the world. You'll be managing our operations so that good ideas have impact.

Reporting to the Chairman and the Board of Trustees, the Operations Manager will be responsible for overseeing the day to day running of the Charity and he/she will be instrumental in maintaining good governance within the Charity. To these ends, the Operations Manager will be a full member of the Executive Board. As a small charity, there will be times when flexibilityand task sharing with the Projects Officer and volunteers will be required. In the main however, the post holder will be responsible for the following:

• To be the primary point of contact for the Charity
• To ensure good communication with the public, donors, our Patrons, and partner organisations via emails, newsletters, the website and social media.
• To build and maintain an appropriate CRM and database of donors, taking account of data security.
• To maintain a volunteer database and manage volunteer activities in collaboration with others on the Executive.
• To develop a pipelinefor projects (with Ammalife's advisory clinicians) and oversee the management of the Charity’s projects.
• To support the chairs of the Charity’s meetings (Board of Trustees, Executive Board, AGM).
• To liaise with our media volunteers to ensure a high profile for the Charity’s activities.
• To develop, review, and update operational policies in line with legal and statutory requirements.
• To populate and maintain the Charity’s risk register.
• To facilitate the production of the Charity’s statutory annual returns.
• To represent Ammalife externally and build relationships with key stakeholders to optimize funding opportunities.
• To keep up-to-date with changes in the legal and regulatory external environment as it impacts upon charities
• and fundraising.
• To work with outside agencies and consultancies where appropriate. 
• To manage the Projects Officer

Full time – 5 days per week (7 hours a day)

Temporary contract for 12 months or until the substantive post holder returns

Closing date: 9am, Monday 4th November

Interview date:  Wednesday 13th November at our office in central Birmingham

Children’s Liver Disease Foundation (CLDF) is a national charity based in Birmingham. We take action against the effects of childhood liver disease, providing information, support, research funds and a voice for all affected. At least twenty children are diagnosed with a liver disease every week in the UK.  CLDF is the only UK charity dedicated to fighting all forms of childhood liver disease, for which there is still no cure. With innovative support programmes and development plans to increase our reach even further, the charity never stands still. Please find out more about the difference we make on our website.

We are looking to recruit a confident and efficient Office Manager to provide maternity cover for a 12 month period. This is an important and central role within the charity and you will be responsible for all areas of office administration, taking the lead to ensure the day to day smooth running of the office. You will possess a natural ability to think on your feet and find solutions to operational challenges. No day is ever the same. You will need a flexible, calm, proactive approach with a can do attitude and be willing to develop within the role.

Key responsibilities include implementing and maintaining IT hardware and software systems (including telephones); management of the charity’s database (Raiser’s Edge); direct mail communications; administration and implementation of all office Health & Safety (including holding the posts of First Aider and Fire Marshal); managing the office volunteer workforce; overseeing and advising on the charity’s GDPR/Data Protection compliance; providing administration for the management of CLDF’s research portfolio and supporting the Chief Executive in all administrative matters relating to recruitment and HR, safeguarding and governance. For a full summary of all operational duties and responsibilities please refer to the job description.

The role requires someone who is hard-working and tenacious, has the ability to work on their own initiative, with excellent organisation and time management skills and who thrives in a busy yet small team environment.

If you have a proven track record in office management and administration, with the drive to play a supportive role in helping the charity achieve its goals and an empathy for the life changing work we do, then we’d love to hear from you.

This is an exciting opportunity to be involved in transforming homelessness services and policy by building an evidence base of the experiences of homeless people. Working closely with peer researchers, not-for-profit partners and academic research departments, you’ll design and deliver innovative, high-quality research projects. The Research Manager will embrace participatory methodologies that put lived experience of homelessness at the centre of all their work involving Peer Researchers throughout research and dissemination. 
 
The main part of this role will be to design and deliver the peer-led research of our National Lottery funded #HealthNow programme based in Manchester, Birmingham and Newcastle. In each of these cities the Research Manager will oversee thematic health inequality research that will drive the campaign to create an inclusive health system for people experiencing homelessness. More information is available on #HealthNow here. In addition, the Research Manager will oversee smaller pieces of commissioned research which form part of our successful social research consultancy and be actively involved identifying and securing new projects.
 
With a strong track record in undertaking timely and influential research projects, you’re an excellent communicator, able to analyse and interpret complex written and numerical information. A passion for making the research process and practice accessible and inclusive to people experiencing homelessness is key to success in this role.
 
The successful applicant will join an inclusive and well-respected team that is at the cutting edge of delivering participatory action research. They will play a part in further developing our approaches and embedding lived experience at the centre of creating meaningful systems change. 

Our unique approach to supporting people has developed over this time and is now recognised and valued by local partners and funders alike. Currently we are involved in a range of programmes and plan to further develop our services, which include social prescribing, social isolation, community development, homelessness, advice and guidance, welfare rights, finance and debt, neighbourhood and community development.

In this position, you will ensure that our services are underpinned by professional systems and structures, and equally importantly, you’ll guarantee the ongoing sustainability and impact of those services.

Here at Future Support, we focus on providing flexible, but challenging help that recognises the issues our clients face and enables them to build their capacity and capabilities to live independent of support in the long term. We aim to work with people who have multiple and complex needs, who experience severe deprivation, and who might otherwise be left without any help to resolve their situations. Our service acts as a safety net for those that would otherwise fall between the cracks in our society.

For further information and to apply, please visit our website via the Apply link.

Closing date: 9am on Monday, 18th November 2019.

An exciting opportunity to join the UK's largest provider of relationship support. Relate is looking for a highly skilled and experienced individual to lead and motivate a local team of practitioners and operational staff to deliver a mix of contracted and private services to a range of clients across the Mid Wiltshire region.

The individual will work directly with the Director of Operations to develop and grow a quality, cost effective and profitable set of services with a budget responsibility of approximately £500k .If you are a self-motivator, able to work on your own initiative and be a proactive problem solver, we would be delighted to hear from you.

We’re searching for a successful candidate who will led a team of senior associates and associates across a range of programmes ensuring a high quality participant experience. They will also work collaboratively across the organisation as the Participant Support lead on the NPQ Alliance programme providing an excellent customer experience for our partners on this programme.

If you have excellent customer service skills, alongside being able to manage multiple priorities with excellent attention detail this may be the role for you.

The ideal candidate will possess the following qualities: 

• A strong commitment to helping educators serving children from disadvantaged backgrounds to keep getting better

• Experience of delivering excellent customer service

• Proven strong stakeholder management (internally and externally) including ability to deal with difficult conversations

• Detail orientated and proven ability to ensure accuracy and a meticulous approach to data

• Ability to shape communications through the use of multiple channels to engage and support participants through their learning journey

• Excellent organisation and ability to take a strategic approach to the end to end programme journey. 

• Excellent communication skills (written and oral)

•  Excellent team management skills.

•  Good budget management skills.

• Ability to create and implement processes to make improvements

• Proactive and ability to take a solution-focused approach to problems

• Ability to manage multiple and competing priorities 

Our offer 

We are happy to announce that we will be able to offer you: 

• Flexibility on how you work – agreed between you and your line manager 

• A competitive annual leave entitlement of 25 days, plus bank holidays 

• A generous employer pension contribution of 11% (10% pension plus 1% NI rebate) 

• Competitive salary rates

• Access to an interest free season ticket and bike loans, as well as eyecare vouchers 

• An Employee Assistance Programme (EAP) which provides confidential support for employees on personal or work-related matters. 

• A robust learning and development offer that ensures your continuous professional development 

How to apply 

To apply for any of our vacancies or for any questions or queries please visit our website. 

Equality and diversity matters to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality. 

Unfortunately, due to the number of applications we receive at this stage we will not be able to contact unsuccessful applicants.

We are committed to the safeguarding of children and the most vulnerable in our society and, as such, we are unable to employ individuals with relevant convictions, including the following: a conviction for an offence involving violence or dishonesty, of a sexual nature or against minors, or for any other offence that is relevant to the nature of the services provided by our organisation. 

As an employer, we have a responsibility to prevent illegal working in the UK by ensuring that our employees have the right to work in the UK. Therefore, as part of the recruitment process to verify your eligibility you will be required to produce relevant documentation.  

Service Manager - Charity

Have you got what it takes to support prisoners and their families?

Our client is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services, providing practical and emotional support to prisoners’ children and families, to prisoners and to ex-offenders. They enable active community engagement in criminal justice work through facilitating volunteering. Their work is founded on core values, the first of which is a belief in the innate dignity of every human being. Their focus is on human relationships, family and community. They are committed to achieving the high standards of quality in all that they do.

Position: Family Services Manager
Location: Thames Valley
Job type: Full Time, Permanent
Hours: 37.5 hours per week
Salary: £31,000 Per Annum

Closing date for applications: 25th October, 2019

About the role:

As Family Services Manager you will oversee the development and delivery of our client's family services in prisons across the Thames Valley. You will provide leadership and energy to your team ensuring consistent high quality delivery, providing supportive management to direct line reports and working jointly with delivery partners and internal and external stakeholders to deliver and develop the client's approach. The Service Manager will manage the front line managers in the Thames Valley as well as overseeing day to day delivery of service.

About you:

To be successful in this role you will be capable of building and developing a team and achieving high performance. You will have experience of running services for offenders and/or their families in prison or in the community ideally including some or all of the following; supervised play, mentoring, groupwork delivery and case management services.

In addition you will have knowledge and understanding of the links between desistance (from offending) and family dynamics/inter-personal relationships. You will also have knowledge of safeguarding/child protection practice and possess excellent organisational skills and the ability to manage a demanding work load.

Furthermore you will have excellent interpersonal communication skills and ability to work in partnership with a range of agencies. You will be effective in the use of ICT including databases for the recording of course attendance, statistics and outcomes measurement.

How to apply:

If you feel you meet the requirements of this role please complete an application by clicking the `apply now` button.

You may have experience of the following: Family Services Manager, Service Manager, Registered Manager, Social Worker, Family Support, Family Engagement, Family Services, Social Services, Rehabilitation, Senior Support Worker, Charity, Charities, NFP, Not for Profit, Third Sector, etc.

Ref: 89767