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Retail Development Officer
Harrogate, with regular travel across Yorkshire.
We offer hybrid working.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Retail Development Officer, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
Reporting to the Retail Development Manager, the Retail Development Officer will support with the continued growth and development of our retail network.
The role holder will actively support the Retail Development Manager to build, deliver, and implement a pipeline of new sites development in retail, including shops, cafes and superstores, Yorkshire Cancer Research Centres, and other retail related projects.
You will have responsibility of supporting the Retail Development Manager with market analysis and feasibility studies of potential new sites, contributing to the development of business cases, projects plans and delivery of these plans as well as contributing to compliance and ongoing maintenance and required improvements within the retail real estate. There will also be an opportunity for the role holder to inform future decision making through the delivery of business insight, KPI data and other metric reports relating to income.
Specifically, you will:
Ensure Retail Development effectively manages risk through clear prioritisation and consistent role modelling of best practices:
· Work collaboratively with the Retail Area Manager, with regards to monitoring compliance with retail policies and procedures, as well as Health & Safety standards.
· Act as a visible leader in relation to all health and safety responsibilities, taking reasonable care for your own safety and the safety of others. Adhere to all Health & Safety requirements, processes and procedures.
· Support and role model a strong safety-first approach in all retail development activities and projects.
· Work closely with the Facilities Manager to ensure new shops are in good condition and compliance documents are in place before being handed over to operate under business-as-usual activities.
Drive strong team performance across retail by consistently delivering high-quality work, demonstrating reliability, and actively collaborating across teams and external partners:
· Support, where possible, the recruitment process for new shop managers and volunteers and ensure this is complete in time for each new shop opening.
· Maintain and monitor detailed project plans for refurbishments, openings and improvement projects, ensuring suppliers, tradespeople and internal stakeholders are engaged and informed of key dates.
· Deputise for the Retail Development Manager, support and maintain relationships with property agents, shopfitters, tradespeople and third parties, in their absence.
· Assist as a contact for discussions with relevant internal and external stakeholders regarding new locations.
Support the positive representation of the Yorkshire Cancer Research brand by modelling key behaviours and helping deliver welcoming, innovative spaces that position the organisation as a brand leader:
· Undertake regular shop visits/shop floor inspections as directed by the Retail Development Manager; directing and supporting the team to deliver creative and inspiring layouts, space planning and use of point of sale to ensure that each shop maximises its sales potential.
· Empower teams through training and demonstrating the high standards expected of visual presentation of the shops in representing the brand image of Yorkshire Cancer Research.
· Be a trusted point of reference who understands expected standards, can clearly communicate them, and champions their importance in representing Yorkshire Cancer Research.
Support the delivery of commercially viable shops and related spaces by working within budget constraints and aligning with approved business cases and project plans:
· Support the Retail Development Manager in exploring and identifying the best locations for new shop openings, including market analysis, feasibility study, site visits, and site presentation.
· Assist in developing business cases for each new shop, ensuring they are financially viable and key decisions are documented.
· Support the development of project plans for shop openings, closures, and refits by ensuring suppliers, tradespeople and internal stakeholders are engaged and informed of key dates.
· Continuously improve systems and processes that support effective project delivery, ensuring accurate documentation, reporting and compliance.
· Work alongside the Retail Development Manager to identify new suppliers, ensuring they are suitable, competent, and aligned to our values.
· Support the Retail Development Manager in developing and testing new income streams, processes, and systems before moving to business-as-usual activities.
· Support the Retail Development Manager, Retail Area Managers, Head of Retail Property & Estates, and team in regularly reviewing our current retail estate, identifying maintenance and other improvements required.
Other duties:
· Support the development and execution of the ten-year Retail business strategy.
· Deliver key business insight to drive improvements through analysis.
· Provide regular KPI and metric reports on income to inform future decision-making and planning.
· Undertake additional duties outside the key job duties within the team and across the charity, as the charity may reasonably require.
About You
To be considered for this role, you will need:
· To ideally be educated to A Level or equivalent, or able to demonstrate experience in a similar role at a similar level.
· Have evidence of continued professional development relevant to the role's purpose and level.
· Experience in support of the delivery of multi-stakeholder projects.
· To have excellent business acumen and an in-depth understanding of market trends
· To have experience of working cross-functionally, both within an organisation and externally.
· To have experience in planning and implementing store openings.
· To have experience in using project management software such as Airtable and Sketchup.
· To be highly organised with good time management skills and the ability to prioritise own workload to meet deadlines.
· To have convincing and persuasive written, oral and presentation skills with the ability to present ideas and issues, clearly, and coherently to a wide range of audiences.
· To have excellent IT skills with confident use of Microsoft Office packages including Word, Advanced Excel, Outlook, and PowerPoint.
· Project Management experience is desirable, including experience in keeping accurate documentation supporting project management.
· To have proven experience in developing retail processes for shops is desirable.
· Merchandising and/or retail display experience is desirable
· It is advantageous to hold a Project Management Qualification: IE APM, PRINCE2
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role via Charity Job or our website before 20 May 2026. Please read our privacy notice before applying. Please note this is a two stage interview process and first interviews will be conducted on Teams, second interviews will be held in person at our Head Offices in Harrogate on 26 May 2026.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
Registered Charity 
101 - 500
The client requests no contact from agencies or media sales.
Thank you!
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Policy and Public Affairs Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
We are seeking an experienced and highly motivated Policy and Public Affairs Manager to join our Research, Policy and Impact team.
Supporting the Head of Cancer Insight, you will deliver, and keep under review the policy and public affairs strategy, including influencing at a local, regional, and national level, with the aim of helping the charity achieve its strategy and bringing benefit to the people of Yorkshire. You will have responsibility for the development of evidence-based policy reports and recommendations that can be used to influence a variety of audiences and project manage the development, delivery and evaluation of public affairs campaigns and events. As Policy and Public Affairs Manager, you will also act as a source of expertise across the organisation and externally on key policy areas and the wider policy environment.
Specifically, you will:
Influencing
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Support the further development, refinement and delivery of the charity’s policy and public affairsstrategy and impact evaluation process, to support the wider delivert of the charity’s strategic aims.
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Oversee the development of insightful written materials and reports to aid influencing.
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Lead the charity’s response to regional and national consultations relevant to cancer in Yorkshire, making a robust and evidence-based case for the charity’s position.
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Oversee the continued growth of the charity’s political monitoring work and ensure the effective pursuit of every opportunity offered.
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Engage with regional and national decision makers to influence policy-making for the benefit of people in Yorkshire and beyond.
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Build and strengthen relationships with key stakeholders across Yorkshire and beyond (such as DHSC, NHSE, Integrated Care Boards, Cancer Alliances, national policy groups, and other charities, to influence change based on policy recommendations.
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Evaluate the impact of policy and public affairs activity, with delivery of clear examples of external influencing.
Policy development
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Ensure the continued development of the policy production and dissemination process, including the policy development pathway, internal/external dissemination and impact evaluation.
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Lead the research, production and dissemination of high quality, evidence-based cancer-related policies and the strategic development of key policy recommendations.
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Oversee regular updates of existing policies and position statements, ensuring they are in line with the latest evidence.
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Ensure external insight is built into policies and policy development, such as gaining views from the Patient and Public Involvement Community, the inclusion of external patient and public contributors and endorsements from clinical and academic experts.
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Oversee work with relevant internal teams to create key messages for a range of internal and external stakeholders, ensuring these are in line with the latest evidence and are used correctly, and provide expert commentary on media stories.
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Act as a source of expertise on the charity’s cancer-related policies and position statements, both internally and externally. Undertake media interviews as required to communicate key messages with the public.
Campaigns and Events
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Project manage the development, delivery and evaluation of public affairs campaigns, in collaboration with the Brand and Relationships team where relevant, manage relationships with third parties to support campaign delivery where required.
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Lead the outreach and delivery of influencing events, including visits to charity-funded projects and party conference activity.
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Further develop and deliver a strategy for growing and maintaining a handraiser supporter base, to enhance campaigns activity.
About You
To be considered for this role, you will need:
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To have a degree, preferably in a relevant subject area, for example public policy, public health, scientific, medical etc.
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To have significantl experience of writing influencing materials such as briefings, letters, blogs, campaign materials.
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To have substantial experience supporting the implementation of high impact public affairs strategies that are designed to influence.
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To have experience of evaluating campaigns and assessing the impact of policy and public affairs activities.
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To have excellent public affairs experience including understanding of local, regional and national government, the current health policy landscape as well as knowledge of UK parliamentary processes along with a proven track-record of engaging politically to make change happen.
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To have substantial experience of developing evidence-based policies for a health focused organisation.
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To have substantial experience of communicating health policy positions to a variety of audiences including for influencing purposes.
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To have a good understanding of the health care system in England.
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To be a strategic thinker with strong analytical, judgement and decision-making skills.
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To be able to sift out the essential elements from a mass of complex information, integrate and synthesise ideas, and present information to others in an accessible way.
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To have a pro-active and creative approach to policy work with an ability to identify and use external opportunities and a desire to succeed.
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To have excellent verbal, written communication and presentation skills with the ability to interpret complex information and communicate this to a range of audiences so it is clear and accessible.
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To have excellent organisational and time management skills with the ability to prioritise work, handle conflicting demands and meet tight deadlines with exceptional levels of accuracy maintained.
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To have strong management and leadership skills, with the ability to coach team members to encourage continued development and learning.
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To have strong networking, influencing and relationship management skills, with the ability to inspire and influence others, as well as the confidence and personal authority to work with external organisations.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 14 May 2026. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer.We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application please contact us.
The client requests no contact from agencies or media sales.