Incident and quality governance coordinator jobs
How's your job search on our site?
An exciting opportunity has arisen for a Medical Admin Clinic Co-Ordinator to join our Medical Team. This role will require the successful candidate to ensure that all internal and external clinics run smoothly, providing doctors and MDT with relevant documentation ensuring that this service is reliable, efficient, timely, accurate and confidential.
Staff benefits include, shuttle bus, and more… Read more below
Role Requirements
Working closely with the Medical Secretaries & Medical Business & Revalidation Manager you will provide a high quality and professional support to the Medical Team.
· Have excellent communication and organisational skills and manage a varied workload.
· Be forward thinking and flexible approach.
· Have the ability to work under pressure while remaining calm.
· Have a sympathetic and diplomatic telephone manner and maintain confidentiality at all times.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
Interview Dates: Monday 27th or Tuesday 28th July 2026
AI Statement
We recognise the value of AI tools, particularly in supporting individuals who may benefit from assistance with writing. However, applications created mainly by AI can often appear generic and may not fully reflect an applicant’s, skills, knowledge, and experience.
We’d really like to hear from you so please use your own words and personal experiences when completing the application form to give us the best chance of understanding what you can bring to the role.
PLEASE READ CAREFULLY – ‘How to Apply’
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Terms and Conditions
As a charity organisation independent of the NHS, we do not follow Agenda for Change terms and conditions. Consequently, we are unable to take into account NHS incremental dates or continuous service for salary, annual leave, or related entitlements such as absence pay at the point of recruitment. Whilst we do not directly match NHS terms, we offer a competitive salary and a range of staff benefits.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Registered Charity 
501 - 1000
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract: Full-time, permanent
Hours: Full-time
Reports to: Chair; Board of Directors
Location: Hackney
Salary: £50,000-60,000 depending on experience.
Pension: HSoF participates in the National Employment Savings Trust (NEST) pension scheme and contributes 3%.
Benefits: 25 days’ annual leave plus bank holidays, free onsite lunches .
Probation period: Six months.
About Hackney School of Food
Hackney School of Food is an award-winning food education hub based in the grounds of Mandeville Primary School in Clapton, East London. Through our teaching kitchen and educational garden, we help children, families and communities build the skills, confidence and knowledge to grow, cook and eat good food.
Each year, we welcome more than 10,000 visits to our kitchen and garden, delivering curriculum programmes for schools alongside community cooking courses, gardening projects, holiday clubs, corporate volunteering and public events. Since becoming a Community Interest Company (CIC) in 2023, we have expanded our facilities, strengthened our governance and built a strong reputation as a leader in food education.
We're now looking for an exceptional Managing Director to build on these strong foundations and lead Hackney School of Food through its next phase of growth and impact.
About the role
Reporting to the Board of Directors, the Managing Director (MD) will provide both strategic and operational leadership, ensuring the organisation delivers its mission while remaining financially resilient, well-governed and responsive to the needs of the communities it serves.
The Managing Director is responsible for all aspects of the organisation, including strategy, income generation, finance, governance, partnerships, programme delivery and people leadership. Working closely with a small, committed team and an engaged Board, they will build on strong foundations to grow Hackney School of Food's impact, reach and long-term sustainability.
This is a varied, hands-on leadership role for someone who enjoys balancing big-picture thinking with practical delivery. One day you may be developing a new partnership, meeting a prospective funder or working with the Board on future strategy; the next you could be supporting the team, welcoming visitors to the garden or solving day-to-day operational challenges.
Key priorities
In your first 12 months you will:
-
Build on Hackney School of Food's strong foundations to deliver the next phase of our strategy and growth.
-
Increase and diversify income through fundraising, partnerships and commercial opportunities to strengthen long-term sustainability.
-
Lead, support and develop a small, ambitious team, fostering a positive and inclusive culture where people can thrive.
-
Strengthen relationships with funders, partners and local businesses, helping Hackney School of Food deepen its impact.
-
Work closely with the Board to embed strong governance, organisational systems and long-term planning for the future.
Key Responsibilities
Strategic Leadership
-
Provide overall leadership and strategic direction for Hackney School of Food, ensuring delivery of its mission, vision and long-term objectives.
-
Lead the development and implementation of Hackney School of Food's annual business plan and organisational priorities.
-
Work with the Board to evolve organisational strategy, identify opportunities, manage risks and support sustainable growth.
-
Monitor, report on and respond to organisational performance against agreed objectives and impact measures.
-
Champion Hackney School of Food externally, strengthening its profile and influence.
Financial sustainability and income generation
-
Oversee organisational budgeting, financial planning, forecasting and cashflow management, working closely with the Treasurer and accountant.
-
Lead income generation across the organisation, including trusts and foundations, corporate partnerships, sponsorship and earned income.
-
Build and maintain strong relationships with funders, sponsors and strategic partners.
-
Ensure all funding commitments are met, including grant reporting, monitoring and evaluation requirements.
-
Identify new opportunities to diversify income and strengthen long-term financial sustainability.
Partnerships & External Relations
-
Act as the main point of contact for HSoF’s key partners, LEAP Federation and Chefs in Schools to ensure the partnerships are effective and positive.
-
Build and maintain strong relationships with other key stakeholders, including local authorities, funders and sponsors.
-
Represent Hackney School of Food at meetings, events, and public forums.
-
Champion the value of food education and contribute to wider local and national conversations.
-
Ensure programmes remain responsive to community needs through ongoing engagement and consultation.
Governance and public benefit
-
Ensure the organisation operates in line with its CIC objectives and delivers clear public benefit.
-
Support the Board of Directors to fulfil its governance responsibilities through high-quality reporting, planning and decision-making.
-
Prepare Board papers, reports and agendas, ensuring timely and accurate information is available to support effective governance.
-
Oversee and report on organisational performance to the Board of Directors quarterly.
-
Act as the primary link between the Board and the operational team.
-
Maintain effective governance, delegated authority and accountability frameworks.
-
Support the Board in meeting all statutory and regulatory obligations relating to the CIC.
People, Culture and safeguarding
-
Provide leadership to a small core team (currently c.4 employees), directly managing staff and fostering a positive, inclusive culture.
-
Provide oversight and support for a wider network of approx. 15 freelance contractors to ensure consistently high-quality delivery.
-
Lead recruitment, induction, performance management and professional development in line with safer recruitment and equality principles.
-
Ensure effective organisational structures, clear roles, and performance accountability.
-
Oversee HR processes including appraisals, performance management, and professional development.
-
Act as Designated Safeguarding Lead, embedding safeguarding throughout the organisation maintaining compliance with all relevant requirements.
-
Develop organisational systems, policies and practices that support an inclusive, high-performing workplace.
Risk Management & Compliance
-
Maintain and regularly review the organisational Risk Register and report key risks and mitigations to the Board.
-
Oversee organisational policies, procedures and continuous improvement, ensuring policies and legal requirements are up to date, clearly communicated and embedded across the organisation.
-
Ensure compliance with employment law, health and safety, safeguarding, GDPR and other relevant legislation.
Personal specification
Essential experience
-
Senior leadership experience with responsibility for organisational performance and accountability.
-
Experience securing income through fundraising, partnerships and/or commercial activity.
-
Experience of financial leadership, including budget setting, forecasting and cashflow oversight.
-
Experience working closely with a Board, Trustees or governing body to translate strategic vision into operational delivery.
-
Experience building and managing successful partnerships with funders, businesses and community stakeholders.
-
Experience in managing and motivating a team, creating a positive and inclusive workplace culture.
-
Experience of governance, compliance and organisational risk management.
-
Experience of safeguarding within an education, youth or community context.
-
Excellent organisational skills, with the ability to prioritise competing demands, make sound decisions and remain resilient in a resource-constrained environment.
Essential skills and attributes
-
Passion for Hackney School of Food's mission and the role of food education in improving health, wellbeing and community connection.
-
Strategic thinker who is equally comfortable with hands-on operational leadership.
-
Entrepreneurial, resourceful and committed to building long-term financial sustainability and identifying growth opportunities.
-
Ability to lead a team through change with sensitivity, clarity and kindness.
-
Strong communicator with excellent relationship-building skills.
-
Confident decision-maker with a high level of personal accountability.
-
Committed to equity, inclusion and community-led practice.
Desirable
-
Experience working within a Community Interest Company (CIC), social enterprise or charity.
-
Knowledge of Hackney, its communities and local stakeholder landscape.
-
Experience of working in food education, community food, gardening, environmental education or a related field.
-
Experience reviewing and managing contracts, service agreements or other legal documentation.
An inclusive workplace
We know that diverse teams make stronger organisations and are committed to building a workforce that reflects the communities we serve. We are committed to fair and inclusive recruitment and will consider all qualified applicants regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
We particularly encourage applications from people who are under-represented in our sector and in leadership roles, including people from the global majority and those whose lived experience brings valuable perspectives from the communities we serve. We also welcome applications from people who live in Hackney or East London.
How to apply
The deadline to apply is Monday 20 July at 9am. Please apply by filling out this application form.
You'll find the link to the application form on our Recruitment Pack which provides more information.
Stage 1: A one-hour online interview with the Senior Team and Board (24 July)
Stage 2: On-site interview at Hackney School of Food (30 July), including a short presentation.
We may also invite the preferred candidate to an informal meeting with the wider team and Board before making a final appointment.
The successful applicant will need to pass an enhanced DBS check and provide two suitable references.
We may close the application window earlier if we are inundated with applications, so please don't wait to apply.
If you have any questions about the role or your suitability, please feel free to get in touch with us. You will find a Recruitment pack and email address to contact via our website.
The client requests no contact from agencies or media sales.