Specialist Multiple Disadvantages Worker - Homelessness

Do you believe everyone should have a place to call home and the chance to lead a fulfilling life? Do you have the commitment and resilience needed, to work with some of the most vulnerable people in our communities? If the answer is yes, please read on.

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

As the post-holder, you will be working across our Camden Adult Pathway Hostels,  providing specialist interventions for a designated caseload and to the wider client group, via our in-house recovery programme.  You will also improve access, opportunity and outcomes for service users within schemes, by enhancing their ability to make use of external statutory and community resources through your development of working relationships, with Adult Social Care, Health, Mental Health and other specialist providers. Furthermore, you will give support and guidance to Project Workers and set best practice standards of complex needs support.

To be successful, you will have previous experience of working with either rough sleepers or people with complex mental health, physical health or substance use support needs.  You will also have an understanding of working with people using person-centred approaches, PIE (psychologically Informed Environment), Trauma informed and working collaboratively within a harm minimisation and recovery framework. The ability to manage a caseload and deliver positive outcomes utilising your knowledge of the health and social care sector is also needed.   As is a flexible and creative approach to working with a sometimes hard to engage client group. 

Closing Date: 20th February 2022 (Midnight)

Interviews to be held on: w/c 7th March 2022

This post will require an Enhanced DBS check to be processed for the successful applicant.                                                             

Our attractive benefits package includes:

• A salary increase after successfully completing six months.
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed and are IIP Silver accredited.

About the role

We are looking for someone to join our small Complex Needs Team of specialists who offer support and advice across St Mungo’s focusing particularly on substance use, physical and mental health, wellbeing and end of life care. The team also aims to improve links with local partner agencies for ongoing improvement to options for St Mungo’s clients with complex needs.

In this exciting role you will work across different sites focusing on offering support, guidance and advice on best practice to staff in 1:1 and group sessions, through training and coaching sessions; and working with teams to create safe and trauma informed environments for clients. There will also be opportunities for targeted 1:1 complex client work and advocacy. Other key responsibilities will include:

• Using your knowledge, skills and experience to recognise difficult or challenging client situations, and use appropriate communication skills to influence and bring about positive change to the client’s behaviour and team’s approach.
• Working to effective timeframes; in partnership with clients keyworkers to improve service response and client outcomes.
• Building and maintaining effective relationships with statutory and non-statutory service providers to increase accessibility to support for residents with complex needs.

About you

We are looking for an enthusiastic, knowledgeable and experienced practitioner with the skills and abilities to work in partnership with staff, clients and managers, and external partner agencies. You should have experience of working with people with substance misuse/alcohol misuse problems and/or mental health issues. You will have the confidence to prepare and deliver training and coaching sessions to staff.

Your ability to manage your own time and seek support when required is as important as your, planning and organisational skills. You should also be willing to travel to and from a range of different services and work in flexible ways adapting to different service needs and demands.

What we offer

Excellent Development and Growth Opportunities

• We hold Investors in People Gold accreditation – one of just 3% of Housing Associations to achieve this. 82% of staff who took part in the survey say St Mungo’s is a great place to work.
• We are committed to developing all of our staff via routes such as secondments, transfers and promotion. In 2019 35% of our vacancies were filled by internal promotions.

A Diverse and Inclusive Work Place

• Equality, diversity and inclusion are central to the organisation's values and how we work.
• We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves.

Flexible Working and Other Benefits

• We are committed to maintaining your work/life balance. We offer 25 days annual leave, and operate a very popular Flexi Time scheme, which allows you to supplement your annual leave entitlement. After 5 years, staff annual leave entitlement increases to 28 days.
• St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 – 2020 we supported 32,800 people across all of our services. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website.

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.

Closing date: 4 February 2022

Interview and assessments on: 16 February 2022

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Do you have a genuine interest in supporting vulnerable adults to transform their lives?

About the role

We have an exciting opportunity for an enthusiastic and dedicated person to join the Westminster Mental Health Pathway to support clients who are supported by community mental health teams and who have a history of homelessness and complex psychological and mental health issues. You will be joining a team dedicated to providing clients with a safe environment in which to build their confidence and promote opportunities for positive change to inspire hope and bring about real and lasting change for our clients.

In the role of Recovery Worker you will oversee a caseload of clients, working with a person centered approach towards their individual recovery. You will provide essential support and advice; empowering them to make relevant changes to thrive in their community. You will also work in partnership with a multi-disciplinary team of support staff, specialist staff and external partners and will be responsible for providing guidance and support to our residents, staff and visitors. Recovery Workers work flexibly on weekly shift rotas that include evenings, weekends and bank holidays.

About you:

• We believe in lived experience; we are looking for inspirational, committed individuals who have the ability to use their own experience to provide encouraging; empathetic and consistent support to vulnerable people.
• This role will suit those with personal experience of homelessness, mental health issues and distress and who may have used homelessness, mental health, criminal justice; alcohol use, substance use, and/or recovery services.  
• The understanding and experience of mental health models such as Person Centered Approach and Open Dialogue.
• Strong communication, influencing and reasoning skills and the ability to network and build effective relationships with a variety of different people.
• Excellent organisation, and problem solving skills and the ability to manage your workload and prioritise effectively.

What we offer

• Excellent Development and Growth Opportunities

We hold Investors in People Gold accreditation – one of just 3% of Housing Associations to achieve this. 82% of staff who took part in the survey say St Mungo’s is a great place to work. We are committed to developing all of our staff via routes such as secondments, transfers and promotion. In 2019 35% of our vacancies were filled by internal promotions.

• A Diverse and Inclusive Work Place

Equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves.

• Pay and Other Benefits

For this role staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday.  St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff. St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 – 2020 we supported 32,800 people across all of our services. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website. 

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.

Closing date: 10am on 27 January 2022

Interview and assessments on: 8 February 2022

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Recruiting for Bank Support Workers to join our mental health service in Islington!

GBP £10.85 per hour plus Pension scheme. This role is working a zero hour contract.

Job Overview:

Islington Mental Health Accommodation Pathway provides support to people living with various mental health conditions and complex needs. The service consists of a 24-hour supported accommodation service, and 3 medium-low supported accommodation services across the borough of Islington.
Bank support workers at Islington Menal Health Accommodation Pathway work within a multi-disciplinary team, providing support to customers with a range of mental health and support needs. This will include support with emotional, social, physical & domestic needs. You will be skilled in engaging both customers and stakeholders and have a good understanding of the needs and diversity of this client group. You will be able to demonstrate the ability to work in a therapeutic environment that at times can be challenging and provide quality, evidence-based care and risk management strategies. You will be highly motivated and committed to continuous professional development. You will be committed to supporting customers through their recovery journey and skilled in engaging them with their move-on pathway. You will work flexibly to respond to emerging needs and effectively address the needs of the customer group. This role will include working bank holidays, weekends and national holidays.

Key Responsibilities:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
* Undertake key-working responsibilities for a caseload assigned by the Senior Support Worker/Team Leader/ Contract Manager. Creatively working to engage with customers.
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions. Promote positive risk taking.
* Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
* Building supportive, trusting relationships with customers.
* Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
* Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
* Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
* Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
* Empower customers to ensure they receive the service and benefits they are entitled to
* Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team and policies
* Undertake housing management duties in line with relevant HM contract.
* Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
* Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
* Involving customers in the design, development and delivery of the service
* Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
* Adhering to all other Look Ahead's policies and procedures
* Engaging in learning and development activity to increase knowledge and skills

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience:

Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:
- Experience working in mental health

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We welcome applications from people of all backgrounds.

Floating Support Worker - Young People's Housing Support

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. 

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

The Islington Young Peoples Team offers support to vulnerable young people (aged 16-24), with a range of tenancy-related support needs. The support is person-centred and also focuses on areas such as Education, Training and Employment (ETE), increasing social networks, domestic violence, gang related issues, support to address mental health needs and substance use.

As a Floating Support Worker you will support the day to day running of the Service, taking responsibility for a caseload of up to 22 clients and producing comprehensive and high quality support plans and risk assessments.

As part of the team, you will work in partnership with the Local Authority Housing Department, Islington Leaving Care team, The Family Nurse Partnership, Probation Service, Mental Health Services, Drug Treatment Services and other community groups.  All working to support clients to find and maintain suitable accommodation, access services, increase independence and improve their quality of life.

The ideal candidate will have an understanding of working with young people; including those leaving care and knowledge of Housing and other related legislation. You will also have experience of managing complex and difficult situations in relation to vulnerable people and be able to effectively liaise with a range of service providers and agencies; in order to establish or improve services for our clients.

Closing date: 30th January 2022 (at Midnight)

Interviews will be held:  10th February 2022

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Our attractive benefits package includes:

• A salary increase after successfully completing six months.
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed and are IIP Silver accredited. 

Housing Advice Worker - Housing Advice & Interventions Service

3 Vacancies

Full-time and part-time hours: 37.5 or 18.75 hours per week

We are looking to recruit highly motivated and committed individuals to join our high performing, friendly and supportive team that prides itself on the difference we make to our clients lives daily.

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. 

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We began a new contract with the Ministry of Justice in June 2021, delivering a pan London Housing Advice & Interventions Service, in partnership with St Mungo's. With Single Homeless Project staff co-located in probation offices, you will be working in close partnership with Probation Services, to support people on probation to either sustain their current accommodation or to secure new housing as needed. 

We are seeking three individuals to join our team as Housing Advice Workers and deliver housing advice, guidance and support to these clients. Working with clients in your local designated boroughs, you will produce comprehensive and high-quality assessments on their support needs; particularly their housing, employment and financial needs and follow the most suitable pathway for them. 

We are looking for candidates who are passionate about working in this sector and with this client group and would encourage applications from those who are also at the beginning of their career path.

 To be successful, you will need to demonstrate the following either through direct experience or transferable skills:

• Some understanding of working in supported housing or floating support services, with a demonstrable knowledge of Housing and other related Legislation or a relevant qualification

• Experience of managing complex and difficult situations in relation to vulnerable client group(s). 

• Ability to effectively liaise with a range of service providers or agencies in order to establish or improve services for clients. 

• An understanding of the principles underlying a quality service, and customer focused, with proven ability to empower service users. 

• Ability to be self-motivating, work under pressure, and manage time effectively, prioritising different areas of work according to need.

Closing date: 9th February 2022 (at Midnight)

Interviews to be held on: 17th February 2022

This post will require an Enhanced DBS check to be processed for the successful applicant.

Our attractive benefits package includes:

• A salary increase after successfully completing six months.
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed and are IIP Silver accredited.

Childrens Support Worker

Salary: £10,841 (full time equivalent salary £21,682)

Location: London, Redbridge

Refuge is the UK’s largest provider of specialist services and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

We are recruiting for a Children’s Support Worker to work at our service in Redbridge supporting those who experience violence against women and girls in location

We are looking to recruit a female candidate with experience in working with children and a recognised qualification such as an NNEB, QCF or NVQ level 3. In this role you will be responsible for organising and providing play activities for children and will work closely with location workers to provide practical information and assistance to women about local services for children, such as play schemes, nursery or schools.

The job involves working closely with children and their mothers who are living in our refuges escaping domestic violence and other forms of violence and abuse.  A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive and welcoming environment.

The successful candidate will be able to work as part of a multi-disciplinary team supporting women and children escaping domestic violence and other forms of violence against women and girls.  You will have good communication and team work skills and be able to use your own initiative.  You will show strong organisational and administration skills. 

The ability to build a rapport and trust with children and their mothers is essential in this work. Experience of supporting children and families who have experienced domestic violence or other forms of violence against women and girls is desirable.

All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work. Successful applicants will be expected to work within Refuge’s Values and Behaviour Framework and demonstrate these in their everyday work.

Refuge offers: a competitive salary with annual progression within points of the salary grade; 28 days annual leave increasing to 30 days; a pension scheme that includes a 6% employer contribution; as well as a comprehensive Employee Assistance Programme

Closing Date: 9:00am, Monday 31 January 2022

Interview Date: week commencing 07 February 2022

This is a part time (18.75hours a week) fixed term contract endind 22 August 2022

An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.

Refuge is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. This post however is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

You’ll have an active role providing LGBTQ+ affirmative support for LGBTQ+ children and young people.This is an exciting job opportunity to join a dynamic and committed team in a front-line role to support and deliver the activities and services of elop’s LGBTQ+ Children & Young People’s Service

In this role you will have opportunity to design and deliver innovative youth support programmes & other activities; provide LGBTQ+ affirmative support, guidance and mentoring on a one- to- one basis; work with our wider family work programme, support families with LGBTQ+ children and deliver work in schools to students & teaching staff.

You will have lead responsibility for our LGBTQ+ Young Peoples Service, including promotion, marketing & administration, along with the induction, support & supervision of sessional staff & volunteers.

Initially most of this work will take place remotely, via home-based working, until elop commences its Covid recovery transition back to fully in-person services and/ or hybrid services.

elop – is a London based thriving community-led LGBT+ mental health & wellbeing charity offering a range of support, advice, information, counselling and group support services to lesbian, gay, bisexual and trans (LGBT+) communities. 

Full time: 37 hours per week

You must be available to work Tuesday afternoon & evenings & occasional weekends

Salary: £24,050 incl. London Weighting

Closing deadline for submission of application:9am Friday 28 January 2022

Interviews will take place during office hours on: Wednesday 2 February 2022

Recruiting for a Specialist Behaviour Support Worker to join our Learning Disability Service in Tower Hamlets!

GBP £22,500 per annum, working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Behaviour Analysis:
-You are liable to observing and monitoring the customer's behaviours, the duration, the intensity, and the damage, as

Other Responsibilities:
-If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
-Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
-Participate in the support planning and risk management, as facilitated by the lead Support Worker.
-Carry out security duties to ensure the safety of the customers and premises
-Monitor the CCTV throughout the shift
-Enable customers to make full use of community facilities by providing support as directed
-Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
-Report any observations relating to customers welfare
-Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
-Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times.
-Maintain records as required at the project under the direction of the support workers / management
-Participate in team meetings/reviews and the general development of the service.
-Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

Person Specification:

-Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
-Exudes a warm friendly presence and open behaviour
-Prefers working as part of a group or team
-Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
-Has a practical and logical mind and is naturally well organised
-Thrives on change and enjoys dynamic diverse environments
-Is confident with high levels of self-esteem
-Is respectful, articulate and sensitive in style of communication
-Is motivated towards excellence and improvement of personal performance with a can do attitude
-Ability to cope positively with challenging and diverse behaviour

Skills, Knowledge and Experience:

Essential:

-NVQ Level 2 or equivalent
-Minimum 2 years of experience working with customers with Autism/Behaviour that challenges

Desirable:

-A full driving Licence

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We welcome applications from people of all backgrounds.

Recruiting for 3 Enhanced Support Workers to join our mental health service in Islington!

Job Overview:

Islington Mental Health Accommodation Pathway provides support to people living with various mental health conditions and complex needs. The service consists of a 24-hour supported accommodation service, and 3 medium-low supported accommodation services across the borough of Islington. Enhanced Support Workers will work across services.
When working with individuals with complex needs, who may display challenging, chaotic behaviours, regularly testing boundaries and have experienced multiple traumas as a result of abuse, neglect, street homelessness, or long stays in mental health hospitals, it is integral that the postholder is motivated to support individuals to progress. They should continually hold aspirations for individuals despite multiple setbacks, and display emotional resilience, able to process challenging incidents and remain motivated to deliver excellent support.

Enhanced Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the post.

You will provide information, social inclusion, and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Provision of care and support is also provided to develop a model of re-enablement towards self-advocacy, self-management, and empowerment, incorporating the principles and practice of recovery, co-production, and peer support. Post holders will deliver trauma informed and asset-based support to a caseload of 5-6 service users with needs aligned to their specialism.

You will work flexibly to respond to emerging needs and effectively address the needs of the customer group. This role will include working bank holidays, weekends and national holidays.

Key Responsibilities:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

*Building supportive, trusting relationships with customers and external partners, creating a positive atmosphere
*Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
*Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
*Key-working the most complex service-users with particular needs aligned with the post holders specialism
*Create Risk management and support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
*Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
*Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
*Undertake support work in partnership with external stakeholders to compliment their interventions, leading on partnering with specialist stakeholders;
*Upskilling staff team in particular area of expertise
*Developing productive relationships with partner organisations to improve service outcomes
*Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
*Involving customers in the design, development, and delivery of the service
*Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
*Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
*Being responsible for the handover of key information between shifts
*Provide structured support and guidance to other front-line staff in their area of expertise
*To lead groups and activities - offering a range of appropriate therapeutic and recovery focused interactions and activities
*Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager
*Ensure Look Ahead Health and Safety policies are always adhered to and to uphold all health and safety responsibilities within relevant policies and local protocols
*Adhere to all the policies and procedures of Look Ahead Care & Support plus those specific to the project including any statutory requirements
*To keep files, data bases and electronic handovers updated daily
*To attend team meetings and training

Person Specification:

A strong leader with excellent interpersonal skills
*Socially adept, networks widely, well connected in sector, influential
*Approachable, open & professional behaviour
*At ease in directing others, is assertive and independent minded, will challenge others, and skilled in resolving conflict
*Drives change, enjoys dynamic diverse environments, and demonstrates entrepreneurialism, creativity and innovation
*Demonstrates significant confidence and high levels of self-esteem
*Demons

s passionate and enthusiastic about the business
*Is motivated towards excellence and improvement of personal performance with a can do attitude
*Is Customer focused
*IT Literate
*We welcome applications from individuals with lived experiences of using services

Please see our website for full details.

We have two exciting specialist roles within the organisation, delivering the successful Housing First Model to some of the most vulnerable rough sleepers in the London Borough of Redbridge (Ilford, Essex).

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

Housing First is an innovative approach, proven to successfully support people with repeat histories of homelessness and who experience multiple disadvantages, into independent and stable accommodation. Once housed, they are provided with the supportive services and connections to community-based support, so that they can sustain their housing and avoid returning to homelessness.

Your role as a Specialist Housing First Worker, will require you to work alongside a wider team involving other Specialist Housing First Workers, Navigators and Managers, to ensure support is delivered to the most vulnerable rough sleepers in the Borough.  You will be responsible for managing a small caseload of up to 7 clients, providing them with one to one intensive support, that will be offered within the client’s home as well as within the community. 

The ideal candidate will be highly organised, proactive and adept at developing and maintaining relationships with internal and external stakeholders. Additionally, you will have an understanding of the core principles of the Housing First Model and work actively to ensure that these principles are at the heart of achieving positive outcomes for our clients. Along with a good working knowledge of London's private rented market and the current welfare system, you will also have a passion for supporting highly vulnerable adults with complex or multiple health needs.

If you want to be part of a high-performing service and are keen to shape as well as prevent rough sleeping in Redbridge, then we would like to hear from you. We also welcome applications from people with experience and transferable skills in areas of work such as, tenancy sustainment, floating support or support work within an accommodation based settings.

Closing date: 30th January 2022 (at Midnight)

Interviews to be held on: 14th February 2022

This post will require an Enhanced DBS check to be processed for the successful applicant.   

Our attractive benefits package includes:

• A salary increase after successfully completing six months.
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.

Hertswise Community Dementia Service – Locality Worker (Three Rivers)

Full time post 37.5 hours per week

Fixed term contract until end February 2023 with possibility of extension.

£24,375 per annum

This role is part of the Hertswise community based dementia project. Hertswise is an innovative countywide service designed to support people living with dementia, low level memory loss or mild cognitive impairment as well as their loved ones and carers. Our teams aim to ensure that people of all ages, living anywhere in Hertfordshire, are able to easily access information and advice, activities and support regardless of whether they have (or want) a diagnosis. The service is delivered by a partnership of community and voluntary groups, including Age UK Hertfordshire, Hertfordshire Independent Living Service, Herts Mind Network, and Carers in Hertfordshire.  This post is hosted by Herts Mind Network.

Hertswise can offer group based activities designed by service users, or 1-1 sessions for those in need of individual support. Information and Advice is available for all aspects of your life, for example; claiming benefits, community care, health services - and any other queries that you may have.  Hertswise will also provide carers with the opportunity to relax and share their experiences in a friendly, supportive environment among other carers and professionals. 

The post holder will be required to work some flexible hours outside of normal 9-5 working hours including on the occasional evening and weekends.

Closing date:   Friday 4 February 2022

Interviews to be held week beginning Monday 7 February 2022

Accountability

The post holder will be line managed by Hertfordshire Mind Network’s Locality Team Leader, but will manage their own workload, prioritising tasks and working on their own initiative.

Main purpose of the post

• The role of the Locality Worker is to deliver services including healthy eating sessions, physical activity sessions, digital inclusion sessions and socialisation. Ensuring access for older people, people with young onset dementia and people with learning disabilities who have dementia and mild cognitive impairment including those living in rural areas of the county. Services will be provided at the older person’s home or in a group setting using a variety of different community venues
• The primary aim of this project is to improve mental, physical well-being and socialisation.  This will be achieved through the dissemination of healthy living and healthy eating information and advice and encouragement to participate in activities which promote physical and mental wellbeing and prevent social isolation. It will also be achieved through socialisation and digital inclusion.
• To deliver training and development for professionals and organisations in the awareness of the issues faced by older people, people with young onset dementia and people with learning disabilities  who have mild to moderate dementia and cognitive impairment as well as the needs of carers and their families
• To support the Team Leader and be involved in the set-up and delivery of the service working within the community and in partnership with other partner organisations as well as statutory services.
• To be an information and advice point for older people who have mild to moderate cognitive impairment living in Hertfordshire working in partnership with Herts Help

Responsibilities / Duties / Tasks

• Set up and facilitate weekly digital inclusion and social activity groups or one-to-one sessions for service users. Groups to run at a variety of local community venues to ensure accessibility to all older communities.
• To comply with money handling procedures as required when delivering fee paying services
• To help develop and deliver training for professionals and organisations
• Recruit and supervise volunteers who will be trained to work with service user groups, service users at home and within their local community.
• Partake in regular supervision, including peer group support, and arrange training sessions for volunteers.
• Keep project records up to date on the partnership database and provide regular reports and monthly statistics to Team Leader
• Help develop and maintain all information and advice resources linked to the project including online, digital and written records
• Actively engage service users and their carers in the development of the project and to communicate regularly with them and volunteers to obtain feedback. Observe and record outcomes for carers using designated evaluation and monitoring tools
• To achieve targets as agreed with Team Leader a per contractual agreement
• Develop and maintain collaborative working relationships with colleagues to ensure effective team working.
• To partake in the steering group meetings and attend and participate in other meetings as requested by line manager.
• To attend training, supervision sessions and appraisals as required
• To adhere to and implement health and safety policy and procedures, (within the area of responsibility), ensuring all practices and procedures are undertaken in accordance with a healthy and safe working environment and that all volunteers for whom you may be responsible are aware of their responsibilities in respect of their role, monitoring data and recommending action as required
• To adhere to and implement all service user and risk assessment procedures
• To comply with Data Protection regulations ensuring that all information about service users remains confidential
• Work within policies and procedures and current legislation for volunteer based projects – including confidentiality; working within professional boundaries; data protection etc.
• To support the Team Leader in working with mental health, health and social care professionals to develop an integrated support process for older people at GP surgeries, day centres, memory clinics, health & social care professionals (hospitals/ community teams), intermediate care and more.
• Actively promote user involvement within the project and communicate regularly with service users and volunteers to obtain feedback on the service.

General Responsibilities

• To undertake training as required and at all times to carry out every aspect of your duties with due regard to Hertfordshire Mind Network’s policies and procedures including following safeguarding procedures, lone working policies and the Equalities statement.
• To undertake any other duties that are reasonable and commensurate with the role as may be reasonably determined by line management, the project manager, the CEO or Board of Directors, in line with the changing needs of the service and legal requirements.

Would you like to work as part of our committed, creative team, which offers innovative psychosocial interventions to people with palliative and end of life care needs, and to their families and unpaid carers? We are looking for enthusiastic, skilled individuals who enjoy working as part of a team and are passionate about providing excellent holistic palliative care.

You will demonstrate a commitment to co-production, networking, influencing and partnership skills, and it is vital that you share in our dedication for equality of opportunity and are reflective, adaptable, and resilient.

You will be assessing and responding to complex needs, working with risk and uncertainty whilst demonstrating your ability to promote enablement and self-determination within this. You will have extensive experience, skills and knowledge of working in partnership with people to achieve the personal outcomes they seek, and an ability to develop trusting relationships to support individuals facing complex social and emotional challenges.

North London Hospice has been providing palliative and end of life care for the communities of North London since 1984. The hospice prides itself on being able to provide our staff with more opportunity to deliver better qualify care by spending time with our patients. This has been greatly received by all our nursing and clinical teams making us an employer of choice in the North London area.

In return, you will receive:

• Personal pension plan
• Life Assurance
• Generous leave entitlement
• Fully funded health cash plan
• Cinema benefits, etc

This is a Hybrid working role. 

There is an upcoming information session that will be held on 18 January 2022 at 6pm, details are displayed on our website or once you click to apply. 

Please see attached the job description and person specification for more information relating to this role. Please note CVs will not be considered

With effect from 1 April 2022, being fully COVID-19 vaccinated will become a legal condition to be employed or volunteer in any patient facing healthcare role in the UK. You will be asked for confirmation of this during your interview and if successful, you will be asked to provide proof of your vaccination status.

Would you like to work as part of our committed, creative team, which offers innovative psychosocial interventions to people with palliative and end of life care needs, and to their families and unpaid carers? We are looking for enthusiastic, skilled individuals who enjoy working as part of a team and are passionate about providing excellent holistic palliative care.

You will demonstrate a commitment to co-production, networking, influencing and partnership skills, and it is vital that you share in our dedication for equality of opportunity and are reflective, adaptable, and resilient.

You will be assessing and responding to complex needs, working with risk and uncertainty whilst demonstrating your ability to promote enablement and self-determination within this. You will have extensive experience, skills and knowledge of working in partnership with people to achieve the personal outcomes they seek, and an ability to develop trusting relationships to support individuals facing complex social and emotional challenges.

North London Hospice has been providing palliative and end of life care for the communities of North London since 1984. The hospice prides itself on being able to provide our staff with more opportunity to deliver better qualify care by spending time with our patients. This has been greatly received by all our nursing and clinical teams making us an employer of choice in the North London area.

In return, you will receive:

• Personal pension plan
• Life Assurance
• Generous leave entitlement
• Fully funded health cash plan
• Cinema benefits, etc

This is a Hybrid working role. 

There is an upcoming information session that will be held on 18 January 2022 at 6pm, details are displayed on our website or once you click to apply. 

Please see attached the job description and person specification for more information relating to this role. Please note CVs will not be considered

With effect from 1 April 2022, being fully COVID-19 vaccinated will become a legal condition to be employed or volunteer in any patient facing healthcare role in the UK. You will be asked for confirmation of this during your interview and if successful, you will be asked to provide proof of your vaccination status.