Income generation manager jobs

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.​

By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.​

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Brief role description 

​​​The Senior Individual Giving Officer plays an integral role within the Fundraising team at the Forces Employment Charity (FEC). As part of the Marketing, Communication and Fundraising Directorate, you will be responsible for the delivery of the core elements of the individual giving programme, developing engaging products and activity across multiple channels to support income generation, identifying new audiences, optimising responses, growing the supporter base and contributing to the lifetime value of supporters.​​

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Interested? Want to know more about the Charity?​ Check out our website​

​​Eager to know more about the role? ​Have a look at the Job Description attached 

​​What’s in it for you? ​Check out our Benefits.​

​​Have we convinced you to apply? ​If so, submit your CV and Covering Letter by Tuesday 16 December 2025.

​Got questions about the role? Get in touch with the People Team 

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Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. 

​​​If you are an internal applicant, please ensure you have made The People Team aware before applying. ​

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. ​

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

This is a senior leadership role accountable for award winning high performing shops that deliver + £3.5m in sales in the context of an ambitious and developing trading strategy.  The post holder is directly accountable for sustaining and building this performance leading a team of staff and volunteers and in working as part of the central trading and wider hospice teams.  The role combines sales and profit targets, creativity, accountability, empathic people skills and a passion for trading. Our retail business is a key driver for organisational success. The Hospice of St Francis Charity provides essential free care across West Hertfordshire and South Buckinghamshire.  More than 80% of the income we spend comes from trading and fundraising. Our retail performance (sales and profit) benchmarks at the very top of the sector with award winning and innovative retail formats supported by a strong volunteer base and shop team delivering outstanding customer service. 

Main duties and responsibilities:

· Line management and mentoring 5 direct line reports and oversight accountability for a team of 33 whole time equivalent employees (53 people) and 500 volunteers

· Maintain and improve our performance at the top of the charity retail sector nationally

· Hold oversight of leases and ensure effective lease management

· Accountability for delivering more than £3.5m in annual sales, with levels of engagement, profit and performance that deliver the strategic aims of the Charity

· Accountability for retail Gift Aid income and HMRC compliance assuring at least £300k annually from retail claims

· Project manage the process of new shop openings as required

· Accountability for customer complaints, health and safety, fire safety and environmental health across all retail premises working closely with our estates team to assure compliance

· Ensure our shops operate as a physical and digital front door to the hospice, creating a dynamic interactive culture

· Collaborate effectively with peers and colleagues, operating in adherence to the values and ethos of the Hospice

· Contribute to the design, development and implementation of the trading road map, annual budget and profit projections, annually and over 3- 5-year timescales to match the strategic development timelines of the Charity

· Maximise the potential of Electronic Point of Sale to drive performance and provide regular KPI reports internally at all levels, motivating the shop teams, in accountability to the Trading Board and our committees, Board and AGM

· Maintain an up to date understanding of high street trends and charity retail trends and ensure our merchandising, product development, social media and retail innovation maintains our competitive edge

· Assure windows and shop floors meet the highest standards of engagement and stand out on the high street embedding the ‘owned brand’ and social impact

· Accountable for ensuring a programme of community engagement and events where our shops are community hubs

· Leading projects including lead responsibilities in the set up and opening of new shops

· Implementation of goal setting, career development reviews and routine and regular supervision and team meetings to build an inspiring successful team culture and empower individual performance

· Use a range of digital systems effectively in the management of the business and in communication, including social media, on-line analysis of reach and click rates

· Represent the Trading Directorate at Health and Safety Committee, attend the Trading Board, as required Income generation committee and deputise for the Director at Executive Meetings, deputising for the Director of Sustainable Trading as required

· Embeds equality, diversity and inclusion across trading processes and practices

· Represent the organisation as ambassador and contribute to maintaining the wider public presence of the Charity.

Key Accountabilities, Responsibilities & Tasks

Departmental & Role Specifics 

· Set objectives that are realistic and encourage outstanding performance, in a supportive team culture with effective individual supervision, support and training to ensure our performance continues to benchmark nationally at the top of the charity retail sector.

· The senior responsible manager in Trading, holding overall accountability for all aspects of our charity retail operation

· As an ambassador for the organisation maintaining excellent relationships with all suppliers and partners

· Lead a team of 33 whole time equivalent employees (51 people) and 500 volunteers to deliver at least £3.5m in sales and at least £300k in gift aid annually

· Ensure our shops operate as a physical and digital front door to the hospice, creating a dynamic interactive culture

· Lead, manage and coach a culture of openness to engage the diversity of the community as customers, donors, staff and volunteers

· Detailed understanding and analysis of data from a range of sources in order to collate and provide timely effective verbal and written reports, to agreed schedules, reporting on and managing performance, risk, variance, effectiveness, trends and the cut through impact of innovation

· Collaborate internally and with external partners to maintain a range of projects with local colleges teaching and training in fashion, design and social media, including joint events and succession pipelines with apprenticeships, DoE volunteer placements and internships

· Hold oversight of leases and ensure effective lease management

· Accountability for customer complaints, health and safety, fire safety and environmental health across all retail premises working closely with our estates team to assure compliance

· Project manage the process of new shop openings as required

· Collaborate effectively with peers and colleagues, operating in adherence to the values and ethos of the Hospice

We are seeking a values-driven professional for a 12-month role (open to employees or freelancers) to lead income generation and marketing that grows our social businesses and deepens our impact on women’s health and wellbeing. 
By driving growth across our women’s-only gym and studio, café, and meeting spaces, you’ll help create more opportunities for women to thrive and support our goal of achieving long-term financial sustainability by 2029. 

Job title Head of Income Generation and Marketing

Salary £60,000 

Reports to  CEO 

Time commitment Full-time (35 hours per week) with some evening and weekend work 

Start date  5th January 2025 

Contract type - 12 months

Applicants must have the right to work in the UK.

We would consider a freelance contract

Location  - London Bridge – option to work 1 day a week from home

About the organisation 

Our vision is a society where equity is the norm, where all women’s voices are heard, and where their health and wellbeing rights are respected and met.

Our mission is to create kind spaces where, as women, we focus on our health and wellbeing, support each other and challenge injustice 

Strategic objective goals: 

Together as women: 

We create kind, nurturing spaces where we connect and improve our health and wellbeing 

We create bespoke opportunities where we improve our understanding of ourselves and support each other through life’s big changes 

We support each other to build confidence in our voice, use it to transform our lives and challenge the injustices we experience 

The Bridge is a women’s health and wellbeing charity based in Southwark, one of London’s most diverse yet disadvantaged boroughs. Founded over 90 years ago, our purpose is to create spaces where women of all ages and backgrounds can connect, improve their health, and build resilience. 

Our building brings everything under one roof: a women-only gym, a welcoming café, a range of wellbeing programmes covering all aspects of women’s lives, and specialist support groups for all sections of the community. Together these services offer accessible, affordable opportunities to look after both body and mind, while tackling social isolation and inequality. 

We work together with communities who often feel left behind, offering a friendly, accessible place to turn to whatever their individual needs or circumstances. Over the decades, The Bridge has been a constant in people’s lives, even as the area around us has faced both growth and hardship. 

About the role

The Head of Income Generation and Marketing will play a pivotal role in strengthening the financial sustainability and social impact of our organisation. This 12-month position—open to both employees and consultants—will lead the development and implementation of a comprehensive income generation strategy across our three social businesses: our women’s-only gym and studio, our community café, and our meeting room hire service. 

Working closely with the leadership team, the postholder will identify new income opportunities, enhance the visibility and market reach of our social enterprises, and ensure that all business activity aligns with our mission to improve women’s health and wellbeing. They will also support marketing and outreach for our wider women’s health and wellbeing programmes, helping to grow participation and community engagement. 

This role is both strategic and hands-on—ideal for a results-driven professional who combines commercial acumen with a deep commitment to social purpose. By driving growth in our social businesses and expanding our audience reach, the Head of Income Generation and Marketing will directly contribute to closing our organisational deficit by 2029 and amplifying our social impact 

Our social businesses: 

The Gym – Movement, Confidence, and Connection 

Our women-only gym provides a safe and empowering environment for over 600 women to move, learn, and thrive. Led by trauma-informed trainers with expertise in women’s health, it offers 29 weekly classes that prioritise confidence, joy, and holistic wellbeing rather than weight loss. The gym embodies our commitment to preventative health and creates an inclusive community where women of all ages and backgrounds can focus on their strength, resilience, and self-care. As a cornerstone of our trading model, it sustains our mission while directly advancing it. 

The gym has seen significant growth in both membership and the breadth of its offer, establishing itself as a trusted and empowering space for women’s health and wellbeing. With excellent member retention rates and a strong reputation for inclusivity, safety, and quality, the gym is now well positioned for its next stage of development. We see substantial potential to expand its reach, increase profitability, and deepen its social impact by engaging more women from our local and wider communities. A key focus will be on leveraging our existing member community to support peer recruitment and referral, strengthening the sense of belonging while driving sustainable growth. This next phase will build on the gym’s solid foundations to enhance both its commercial success and its contribution to The Bridge’s mission 

The Café – Nourishing Food, Nurturing Community 

Our café is the social heart of The Bridge — a welcoming, accessible, and inclusive space where everyone can connect, share, and feel at home. Serving seasonal, plant-based meals prepared in-house, the café champions women-led enterprises and affordable, healthy food. It hosts many of our wellbeing and creative programmes, and through initiatives like the Pay-What-You-Can Supper Club, supports emerging women chefs and builds everyday acts of care and solidarity. The café has the opportunity to not only advances our mission of improving women’s health and wellbeing but also generates vital trading income and partnership opportunities.

While it currently operates at a deficit, it plays a vital role in advancing our wellbeing and community objectives. We are now focused on realising its full commercial potential. A feasibility study is underway to explore a range of operational and business models that will transition the café into a sustainable, profit-making enterprise. Plans include expanding income-generating opportunities through hosting more events, developing an external catering offer, and maximising use of the space for private hire and functions during weekends. This work will ensure the café continues to embody our values while contributing significantly to the financial sustainability of The Bridge 

Room Hire – Spaces that Enable Collaboration and Impact 

Our professional meeting and event spaces are used by charities, community groups, and corporate partners for workshops, training, and strategic planning. With over 500 bookings a year and a 89% return rate, these rooms are known for their quality, warmth, and service. The income they generate supports our wider mission, while also acting as a catalyst for new partnerships and collaborations.

We now aim to build on this success by increasing utilisation on our most popular days (Tuesday to Thursday) and attracting new clients to fill capacity on Mondays, Fridays, evenings, and weekends. Plans include developing loyalty packages for regular clients and introducing new offers such as team wellbeing days that align with our health and wellbeing ethos. This approach will not only maximise income potential but also strengthen The Bridge’s role as a space where organisations connect, collaborate, and thrive. 

Key responsibilities:

1. Income Generation Strategy 

• Develop and implement a comprehensive income generation strategy for our social businesses (women’s-only gym and studio, café, and meeting room hire). 

• Identify and pursue new revenue opportunities while aligning with the organisation’s mission and values. 

• Monitor financial performance and make recommendations to meet growth and sustainability targets.

• Monitor return on investment of additional marketing spend 

• Budget setting and management of cafe, gym and marketing budgets

• Support the development of medium-term (3-5 year) income generation roadmap to support sustainability, recommending organisational changes and scalable models beyond the 12 months. 

2. Marketing and Communications 

• Lead marketing initiatives to increase awareness, engagement, and participation in our social businesses and programmes. 

• Develop campaigns and promotional materials that reflect the organisation’s mission, values, and social impact. 

• Lead brand and audience segmentation strategy for each business and tailor marketing/communications accordingly

• Oversee digital marketing, social media, and community engagement strategies. 

3. Outreach and Programme Support 

• Support outreach and engagement for women’s health and wellbeing programmes to increase participation and impact. 

• Collaborate with programme teams to ensure marketing and communication efforts align with organisational goals. 

• Contribute to measurement and communication of our social impact

4. Business Development and Partnerships 

• Together with the CEO, build and maintain relationships with local businesses, community organisations, and stakeholders to drive collaboration and income growth. 

• Explore new partnership opportunities that enhance both revenue and social impact. 

5. Line and Task Management 

• Line manage the Café Manager, Health and Wellbeing Manager, Social Media Lead, and Marketing Manager, providing leadership, guidance, and performance management. 

• Task manage the Head of Operations, who oversees room hire services, ensuring alignment with income generation and marketing priorities. 

6. Performance Monitoring and Reporting 

• Set measurable targets for income generation and marketing activity and track progress regularly. 

• Implement a CRM and/or data-dashboard system to track customer/member acquisition, retention, income per stream, marketing campaign performance, and present monthly/quarterly reports to CEO and Board. 

• Report to the leadership team on performance, insights, and opportunities for improvement. 

7. Values-Driven Leadership 

• Embed the organisation’s mission and values into all business and marketing activities. 

• Serve as a member of the Senior Leadership Team, contributing to organisational strategy, decision-making, and long-term planning. 

Person Specification

Qualifications 

• Relevant degree or professional qualification in business, marketing, social enterprise, or a related field. 

• Professional development in leadership, marketing, or business management is desirable. 

Experience 

• Proven experience of running or scaling a trading/social enterprise business (profit and loss accountability, membership acquisition/retention, pricing strategy, customer marketing). Ideally, specifically in at least one of the key areas of the business.

• Demonstrated track record of successfully managing multiple business streams or revenue-generating projects. 

• Experience of developing and implementing a marketing strategy and implementation plan for an organisation/social enterprise or social business 

• Strong experience in digital marketing channels (paid social, search engine marketing, email automation, CRM segmentation, Google Analytics) and comfortable analysing digital campaign performance. 

• Experience of embedding equity, diversity and inclusion (EDI) in marketing and service planning 

• Demonstrable ability to build, develop and lead a multi-disciplinary team (across café, gym, marketing/social media) and foster a culture of innovation and continuous improvement. 

• Experience in developing partnerships and networks with other businesses and organisation that generate revenue and social impact. 

Skills and Competencies 

• Strong strategic thinking and planning skills with the ability to translate strategy into actionable plans. 

• Excellent leadership, team management, and people development skills. 

• Excellent interpersonal and influencing skills – able to engage with senior stakeholders (local businesses, funders, community organisations), and act as an ambassador for the organisation. 

• Commercial acumen with strong analytical skills to monitor performance and make data-driven decisions. 

• Ability to balance financial objectives with social mission, embedding values in all activities. 

• Proficiency in digital marketing, CRM systems, and business reporting tools. 

Personal Attributes 

• Values-driven, with a genuine commitment to women’s health, wellbeing, and social impact. 

• Creative, proactive, and results-oriented, with the ability to identify and pursue new opportunities. 

• Collaborative and adaptable, able to work across teams and contribute to senior leadership decision-making. 

• Resilient and solutions-focused, able to navigate challenges and achieve targets in a fast-moving environment 

Grants and Trusts Manager (Part-Time, Hybrid Considered)
Organisation: Gilgal Birmingham
Hours: 3 days per week (22.5 hours)
Salary: £35,000 – £40,000 FTE (pro rata £21,000 – £24,000 depending on experience)
Location: Birmingham (hybrid and remote options considered)
Closing Date: Monday 15th December

Gilgal Birmingham is a specialist domestic abuse charity providing refuge accommodation and community-based support for women and children at risk of, or experiencing, domestic abuse. We offer emergency refuge spaces and a growing range of outreach services that help women rebuild their lives, access safety, and move towards independence.

We are seeking a Grants and Trusts Manager to secure and manage the funding that enables this vital work. This is a key strategic role leading our grants, trusts, statutory funding and corporate income pipeline, working closely with the CEO and Senior Management Team. You will be responsible for prospect research, high-quality bid writing, reporting, and building strong relationships with funders and partners. This role is ideal for a self-starter who can manage the full fundraising lifecycle and contribute to the growth of a life-changing service.

Key Responsibilities
Strategy and Planning

• Work with the CEO to implement Gilgal’s Fundraising and Income Generation Strategy.

• Develop and maintain a pipeline of funding opportunities from trusts, foundations, statutory bodies, and corporate partners.

• Prepare a rolling income generation plan with timelines and bid targets.

• Support the CEO in identifying opportunities for partnership bids and collaborative tenders.

Grants and Trusts

• Research and identify suitable funding opportunities aligned with Gilgal’s priorities.

• Develop strong, evidence-based funding proposals with clear outcomes and robust budgets.

• Coordinate with service leads and finance staff to ensure accuracy and compliance.

• Manage the full bid lifecycle, from identification through to submission, monitoring, and evaluation.

• Maintain a funding tracker with deadlines, progress updates, and reporting requirements.

Relationship Management

• Build and maintain strong relationships with funders, trusts, commissioners, and partners.

• Provide ongoing updates to funders to strengthen long-term partnerships.

• Attend relevant meetings, events, and briefings.

Reporting and Monitoring

• Produce clear, impact-focused reports for funders and stakeholders.

• Work with colleagues to collect and analyse outcomes data to inform bids and reporting.

• Review successful and unsuccessful bids to identify trends and improve future applications.

• Support the CEO and Finance Director in aligning budgets with funder requirements.

• Contribute to regular Funding Overview Reports and Income Generation Plans for the Board.

Corporate and Individual Fundraising Support

• Support the CEO in developing relationships with corporate partners and donors.

• Contribute to wider fundraising initiatives as needed.

Other Responsibilities

• Uphold confidentiality and data protection in line with Gilgal’s policies and the Data Protection Act.

• Promote equality, diversity, and inclusion.

• Contribute to organisational planning, evaluation, and policy development.

• Support a culture of collaboration and continuous improvement.

• Undertake other duties reasonably requested by the CEO.

Essential Skills and Experience

• Proven track record in trusts and grants fundraising at a senior level.

• Experience in bid writing and grant management within the charity or public sector.

• Strong understanding of trust, foundation, and statutory funding landscapes.

• Excellent written communication and persuasive writing skills.

• Highly organised with the ability to manage multiple deadlines.

• Financial literacy and ability to prepare project budgets.

• A collaborative, flexible, and motivated approach to work.

Desirable

• Membership of the Chartered Institute of Fundraising or similar.

• Experience using CRM or fundraising databases.

• Experience in the domestic abuse, housing, or social care sectors.

• Experience with corporate fundraising or CSR partnerships.

• Knowledge of impact measurement and theory of change.

• Knowledge of funders in Birmingham/West Midlands and/or with an interest in domestic abuse.

Due to the nature of our work, this post is open to women only and is covered by a Genuine Occupational Requirement (Schedule 9, Equality Act 2010). All appointments are subject to references and a DBS check.

AtaLoss is recruiting a skilled, motivated and creative Marketing and Communications Executive to help raise national awareness of bereavement and increase engagement with our services across the UK. This full-time role offers the chance to apply your marketing expertise to meaningful, purpose-driven work that supports people who are grieving.

You will lead a variety of marketing and communication activities, including planning and delivering digital and print campaigns, managing social media and website content, producing creative digital assets, supporting PR, media work and Ambassadors, and reporting on performance analytics. You will also assist with events, webinars and exhibitions, working closely with the Director of Communications and Development and collaborating with the Marketing and Income Generation Executive. This is a rewarding role for someone who is highly organised, digitally confident and passionate about impactful, compassionate communication.

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Fundraising and Engagement Manager
Post no: 652
Office base: Flitwick
Area covered: Bedfordshire, Luton and Milton Keynes
Contract type: Permanent
Salary: £35,020 per annum
Hours: 37.0 hours per week, Monday to Friday

About the Role

This exciting Fundraising and Engagement Manager role will work with The Income Generation Manager, The Fundraising and Communications Team and the Senior Leadership teams to ensure that the delivery of Mind BLMK’s current and future offer of fundraising and engagement are effectively planned, developed, and implemented. As the Fundraising and Engagement Manager you will be responsible for supporting the growth of unrestricted income across individual and major donor as well as managing our corporate, and community fundraising.

In this role you will be responsible for ensuring the efficiency of fundraising and engagement activities incorporating culture for sustainability and growth for the organisation. You will create and deliver inspiring campaigns, optimise donor journeys, and ensure excellent supporter stewardship. The role includes responsibility for team leadership, with a focus on generating new income streams and maintaining compliance. You will have strong communication and data skills in helping drive the charity’s positive impact for Mind BLMK’s businesses and communities.

As the Fundraising and Engagement Manager you will support, develop and direct colleagues within the fundraising and engagement team leading on a range of activities and ensure that fundraising ideas and events are high profile and will generate funds. You will be able to reach fundraising targets and have a proven track record of tools used in fundraising such as Just Giving, legacy, Charity of the Year, media campaign and fundraising, face to face, corporate and strategic fundraising experience is also needed.

You will be proactive, work well on own and in team and have experience in delivering presentations and key messages to a range of audiences.

Entitlements/benefits:

• 25 days Annual Leave plus Bank Holidays
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Westfield Health Plan – includes access to everyday healthcare and indemnifies towards the cost of routine health care.
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: Please apply at your earliest convenience to avoid disappointment
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

About us:
At St George's Hospital Charity, we're dedicated to making a difference in our hospitals and the communities we serve. Everything we do is framed by a commitment to improve the support we can provide to patients, staff and visitors who use our hospitals in the local communities across Southwest London, Surrey and Sussex. Every year, we transform hospital spaces, provide life-saving equipment, champion pioneering research and fund projects that support our NHS staff to perform at their best. We're looking for an ambitious fundraising professional to join our team and be part of the next stage in our charity's development. 

About the role:

We're looking for an Individual Giving Manager who will lead the charity’s individual giving programme during an exciting period of growth. You will deliver key activities aimed at building our profile, donor base and unrestricted income in line with our strategic objectives. This will be achieved through the delivery and strategic development of warm and cold cash acquisition, a face-to-face regular giving programme, effective retention strategies and initiatives that will build our contactable base of supporters. This role will also be responsible for the development of our gifts in wills programme, including creating marketing campaigns and materials to grow gifts in wills income. The role is involved in both strategic planning and implementation.

This role is a unique opportunity to double income from individual giving and be an integral member of a hardworking, friendly and passionate team. It would be suitable for someone looking to take the next step in their fundraising career with experience across a range of individual giving income streams, preferably including cash appeals, regular giving, face-to-face and lottery, with proven success in contributing to income growth across a diverse portfolio.  You will see firsthand the difference you make every day to 10,000 hardworking NHS staff and 1million + patients accessing St George’s NHS Trust.

Our staff benefits:

• Pension: contribute 3% of your pre-tax monthly salary and we add an additional 6% to your contribution
• Wellness days: you are entitled to two paid wellness days to focus on your wellbeing.
• Training and development: One-day (pro rata) per month to focus on your personal training and development
• Annual Leave: Enjoy 25 days holiday/year plus 8 bank holidays. This increases by one day per year, up to a maximum of an additional five days. This is on a pro rata basis.
• Enhanced maternity pay: Qualifying employees are eligible for enhanced maternity pay, calculated based on their current salary, after completing 52 weeks of employment.
• Extended time off: Employees with at least two years’ service can take between 4 to 6 weeks off unpaid for activities such as travelling, studying, pursuing hobbies or caring for an independent.
• Shared parental leave: This lets parents share up to 50 weeks of leave and 37 weeks of pay after the birth or adoption of a child.
• Season ticket loan: spread the cost of your commute with our season ticket loan.
• Employee Assistance Programme: Our health assured EAP offers confidential support and advice on a range of personal and professional areas including mental health, financial concerns and wellbeing.
• Blue Light Card: enjoy discounts both online and in store across various outlets

Interviews will take place on a rolling basis, so applicants are encouraged to submit their application before the closing date

Job title: Head of Fundraising and Communications

Salary: £45,000–£52,000 per year (starting salary typically at £45,000 with progression based on performance and experience.)

Location: Hybrid between home and our exhibition locations in London (Your attendance in the office will vary flexibly between 1-5 days per week, depending on business need. We cannot offer fixed days at home).

Contract: Permanent

Hours: 35 hours per week

Reporting to: CEO

Direct Reports: Fundraising Manager, Senior Campaigns Manager

Indirect Reports: Communications Officer

Job Description

About the role

The Head of Fundraising and Communications will lead the development and delivery of a systematic, data-driven, and project-managed approach to fundraising and communications — driving sustainable income growth and raising the charity’s profile and influence.

As the charity’s strategic lead for fundraising, they will shape and expand our income streams, strengthen systems and processes, and build a high-performing team to help us reach more young people with our vital work. They will also lead on external communications and storytelling, ensuring our narrative is compelling, consistent, and rooted in the powerful impact of our programmes.

While this role will oversee a team of three, the postholder will be hands-on and deeply involved in the systems and practices they implement, ensuring excellence in both strategy and delivery.

This newly created role is a key position on the Senior Leadership Team, working closely with the CEO, Deputy CEO, and Head of Programmes to deliver The Ben Kinsella Trust’s vision and strategy.

As part of a small charity making a big impact, you will play a central role in ensuring Ben’s legacy continues to educate, empower, and inspire thousands more young people across London and beyond.

Key Responsibilities

  Fundraising

• Provide strategic leadership and direction for all fundraising activity, ensuring a systematic and dependable approach to income generation.
• Develop and deliver a long-term fundraising strategy that supports sustainable growth and diversification across grants & trusts, corporate donors, major donors, individual giving and community fundraising.
• Build and manage relationships with key funders and donors, working with the CEO and Fundraising Manager to cultivate and steward major partnerships.
• Maintain oversight and final sign-off of major and high-value funding applications to grants & trusts, corporate donors and major donors, ensuring they are well-structured, hold a compelling narrative, and are of the highest quality.
• Implement systems, processes, and KPIs to monitor performance, track pipelines, and drive continuous improvement.
• Provide strategic fundraising insight and reporting to the Senior Leadership Team and Board.

  Senior Leadership Team

• Play a full and active role as a member of the Senior Leadership Team, contributing to organisational strategy, decision-making, and culture.
• Introduce and refine systems, processes, and workflows to improve efficiency and collaboration across departments.
• Support strategic planning and financial forecasting, particularly in relation to income generation and communications activity.

  Communications and Marketing

• Develop and implement a comprehensive external communications strategy, providing strategic leadership communications and campaigns and ensuring alignment with the charity’s mission and priorities.
• Shape and oversee the charity’s external narrative, ensuring our storytelling is compelling, consistent, and rooted in impact.
• Manage the charity’s media, PR, and brand activity, ensuring all communications uphold high standards and strengthen the charity’s reputation.
• Lead the charity’s digital presence, including website, social media, paid advertising and online campaigns, to grow awareness and engagement.
• Lead the creation of high-quality marketing materials and publications to support fundraising, advocacy, and service delivery.
• Use data and insight to evaluate effectiveness and inform future strategy.

  Finance

• Responsible for the Fundraising and Communications budget and any related contracted services budgets, and any relevant restricted funds.

Person Specification

We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join us and influence and develop our working practice. We recognise the value a diverse workforce brings to a small charity, and we are especially keen for people currently underrepresented in our charity and the wider sector to apply.

While we’re looking for candidates with the skills and experience listed, we know no one is perfect in every area. If you meet some of the criteria, we’d still really love to hear from you. Please feel free to reach out for a friendly chat about the role and your application.

Experience 

• Experience in a senior fundraising role, with a track record of developing and delivering successful income generation strategies.
• Demonstrable experience in managing and overseeing complex fundraising applications across a variety of funders or for a broad and diverse funder base
• Leadership and team management experience, with the ability to motivate and develop others.
• Experience managing budgets and working closely with finance colleagues on planning and forecasting.
• Experience in leading or collaborating on communications and PR activity within a charity or campaigning organisation.
• Experience of working with a Board of Trustees or senior leadership team on organisational growth and strategy.

Skills and Knowledge

• Written communication and editing skills, with the ability to create clear and accessible content across fundraising, communications, and public statements
• A storyteller who can translate data and impact into emotionally compelling narratives that inspire support.
• Organised, systematic, and process-oriented; able to design and manage effective systems, project management, pipeline tracking, and reporting.
• Project management skills, ability to balance multiple priorities and deadlines with a calm and methodical approach.
• Confident in the use of a variety of digital and cloud systems to track performance and inform strategy.
• Familiarity with issues relating to youth violence, education, or social justice.
• An understanding of knife crime, youth violence, and other key current issues affecting young people.
• Ability to work independently, with initiative, and manage multiple priorities and projects effectively.

Key Attributes and Values

• Passionate about making a difference – committed to preventing knife crime and improving outcomes for young people
• Committed to equity and inclusion – values and actively promotes diversity, inclusion, and fairness in all aspects of work
• Reflective and open to learning – committed to personal growth, welcomes feedback, and continuously seeks to improve practice
• Strategic thinker with leadership presence – able to set direction, make informed decisions, and inspire confidence across the organisation.
• Collaborative and influential – builds effective working relationships internally and externally, fostering teamwork and partnerships.
• Resilient and adaptable – able to navigate challenges, manage multiple priorities, and maintain focus under pressure.

Benefits

• Flexible working opportunities where possible
• 27 days annual leave plus 8 bank holidays (rising to 30 days and 33 days after 5 and 10 years’ service, respectively)
• Contributory pension scheme
• Cycle to work scheme with the Green Commute Initiative
• Personal development opportunities

The role of Retail Development Manager is crucial to the income growth and audience reach of The Children’s Trust retail function. The postholder will be responsible for researching, developing and establishing new income streams to reach new audiences and drive footfall for a disperse network of charity shops, including establishing the online selling of donated and bought in (New) goods; management of online and digital selling platforms and associated stakeholders, ensuring that all compliance requirements are fulfilled.

The role will work collaboratively as part of the Retail Management Team to develop and deliver long-term growth plans to drive voluntary income growth and increase footfall and to lead on new business initiatives.

Role Requirements

• Research opportunities to recommend, test and rollout new online and digital selling platforms. Introduce associated systems and processes to achieve compliance.
• Working with the Retail Sales Manager, identify and source donated product lines and items for listing and selling through online and digital selling platforms. Share learnings to source quality stock to drive sales.
• Create a new online offer to complement and integrate within our existing retail portfolio of shops across Surrey, Sussex and Kent. Develop processes to manage online and digital selling: inventory, listing, pick, pack and despatch of online stock, including organising the logistics for deliveries to customers and collections to meet both shops and customer requirements.
• Manage the development and optimisation of online and digital selling platforms and make recommendations for rapid growth and new business proposals.
• Work with the Retail Sales Manager and Marketing and Communications team to create assets and content that can be used in store, online, through owned channels to maximise opportunities, sales promotions and seasonal changes across the chain of shops.
• Research and implement efficiencies in reducing waste disposal costs for shops estate including items no longer purchased through Rag merchants.
• Research and recommend new income streams for the sale of unsold donated items to mitigate low return through Rag merchants.
• Manage full compliance of the Children’s Trust online and digital selling platforms in line with all Health & Safety legislation, Fire safety, Trading Standards, Retail Gift Aid, GDPR, ThankQ CRM, Risk Assessments, Safeguarding and all other legal or statutory requirements.
• Develop and manage risk assessments and associated online selling policy protocols to prevent reputational damage to The Children’s Trust through digital and online trading activities.
• Manage key internal and external stakeholder relationships including supplier contracts, internal support teams, ensuring that efficient and compliant services are maintained.
• Working with Marketing and Communications and Supporter Care colleagues to ensure that the retail supporter journey is optimised and relationships are managed holistically.r

Interview Date: TBC

Terms and Conditions

Strictly no agencies, please.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Hearing Dogs for Deaf People – Senior Trusts and Foundations Manager
Location: Hearing Dogs Head Office, Saunderton near High Wycombe, Buckinghamshire, with very flexible hybrid working.
Salary: £55,000 per annum.
Contract: Permanent, full-time hours. 

Hearing Dogs for Deaf People, whose mission is to see a time when no deaf person feels alone, is seeking a Senior Trusts and Foundations Manager to develop and secure six and seven figure, multi-year grants from trusts, foundations and other institutional grant funders, e.g. the National Lottery.

Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support.

Following on from a strategic review, the charity is now building a new Income Generation Directorate, to enable them to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to diversify income, grow their philanthropy programme and increase engagement and impact.

Reporting to the Head of Trusts and Foundations, this role will work as part of a small but high department to deliver objectives and income targets. The role will deputise for the Head of Trusts and Foundations as required and support in the development of the strategy for the department, working across the organisation with colleagues, senior staff, trustees and external trusts and foundation contacts. A key focus of the role will be making bids and writing applications to maximise financial support from charitable trusts and foundations in a team which has a target of £1.15m in 2025-26, growing to £2.1m by 2029-30.

The ideal candidates will have a substantial background in Trusts and Foundation fundraising within the charity sector and experience of delivering excellent stewardship with external stakeholders. You will have experience of large scale and complex (£ six/seven figure) bid writing for specific projects over multiple years. Excellent and persuasive writing skills and a sharp eye for details will be essential alongside strong interpersonal and verbal communication skills. You will be approachable, with a  ‘hands-on’ approach and a flexible ‘can do’ proactive attitude and, importantly, you will have a commitment to understand the needs of Deaf People and a commitment to our values and  culture.

This is an exciting opportunity to help Hearing Dogs shape and build a high-impact Trust and Foundations function at a moment of huge growth for the charity, with the flexibility of hybrid working remotely and spending time at Hearing Dogs’ stunning base head office near High Wycombe, with friendly and passionate staff and their four-legged friends.

If you want to lead the pack and help deaf people live well with hearing loss Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Wednesday 3rd December, 9.00 am. 

Fundraising Manager

Domestic abuse is always unacceptable. We support everyone affected by it and we act to prevent it. As the Fundraising Manager for Behind Closed Doors, you will play a key role in developing and delivering a fundraising strategy aligned with the organisation’s vision, mission and values. This is an exciting and varied role with an opportunity for the post-holder to put their own stamp on it. As our Fundraising Manager, you will build on existing relationships with individual donors, community groups and corporate partners, as well as seeking new opportunities.

This role would best suit a creative and strategic mind who enjoys building relationships and inspiring others towards a united vision: to build lives free from domestic abuse. You will be joining a committed and dynamic team; line managing the Training and Development Coordinator, working within the senior management team and reporting to the CEO. 

Please download the recruitment pack for full details.

To apply for this position, you will need a comprehensive CV and supporting statement outlining your interest in the role and organisation, and how you meet the criteria laid out in the person specification. You can apply via CharityJob, or return both documents by Thursday 27th November via email with the reference ‘Fundraising Manager’ in the subject line.

Interviews will take place on Monday 8th and Tuesday 9th December 2025, and will consist of a brief presentation and competency-based questions.

Behind Closed Doors is committed to improving inclusive recruitment practices. If you would prefer to apply for this position or express your interest in an alternative format (such as audio or video upload) or require any adaptions at this initial stage, please get in touch.

Behind Closed Doors is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and requires all staff and volunteers to share this commitment. A standard DBS disclosure will be required before taking up this position.

ABOUT EX CATHEDRA

Ex Cathedra is a world-class vocal ensemble that leads the choral sector in the fields of performance, learning and wellbeing. We believe everyone should be able to experience the remarkable physical, mental and emotional health benefits of singing together, and have opportunities to be inspired by extraordinary choral music. 

It is an exciting time to join Ex Cathedra. Over the next 2 years we will celebrate the legacy of founder Jeffrey Skidmore OBE and welcome a new artistic director. We are enjoying audience growth, our projects are being recognised at Award ceremonies, and we have recently recruited two new fundraising roles.

You would join a supportive, dedicated and financially literate team, working closely with the General Manager and the Director of Education & Participation. You will be an important part of the Ex Cathedra ‘family’ - musicians who deliver the highest quality performances and participatory experiences.

THE ROLE

We are excited to advertise this full-time Finance Manager vacancy (£37,500-£40,000). The role encompasses the financial operations of the charity - from purchase ledger and payroll to preparation of the management and statutory accounts and delivery of Board reports. In autumn 2024 we migrated to iplicit, with the potential to realise further efficiencies.

Full details are listed in the Application Pack. Key points include:

Key points include:

• Deliver the financial accounting process, including timely and accurate purchase ledger and sales ledger, processing payments accordingly
• Undertake bank reconciliations
• Monitor debtors and creditors 
• Process payroll and pensions
• Ensure statutory obligations and deadlines are met, including payments and reports to HMRC for PAYE & NI
• Prepare annual accounts and meet external audit requirements in accordance with current SORP
• Prepare creative tax relief claims
• Cashflow forecasts
• Prepare management accounts and reports for the Board of trustees and other financial reports that may be required
• Calculate and submit VAT returns
• Prepare financial documents for Arts Council England submissions
• Work with the team to ensure accurate project projections
• Drive improvements and efficiencies
• Support fundraising, including Gift Aid
• Act as Company Secretary
• Support the General Manager with insurance renewals

ABOUT YOU

We anticipate you will be part- or fully-qualified (ACA, ACCA, CIMA or CIPFA), and excited by the opportunity to have operational responsibility for the full financial processes of Ex Cathedra. You are the kind of person who is equally willing to support the strategic planning of the organisation and to roll up their sleeves to ensure sales invoices are raised and suppliers are paid efficiently.

Essential:

• Experience of working in a complex finance role, preparing statutory and management accounts
• Experience of owning/managing efficient finance processes and controls
• Highly proficient and confident with modern, cloud-based finance software, spreadsheets and other relevant software
• An understanding of partial exemption VAT
• Knowledge of charity SORP

Desirable:

• Recent experience of iplicit, charity SORP and partial exemption VAT would be very helpful
• Interest or experience of supporting strategic initiatives and developments

The successful candidate will demonstrate a track record of:

• Developing strong working relationships and possess excellent interpersonal and communication skills
• Effective time management and of being able to prioritise and plan
• Meticulous accuracy and attention to detail
• Inspiring confidence from colleagues across the organisation and at Board level
• Meeting deadlines

We welcome pre-application conversations if you would like to know more.

Thank you for your interest in this role - Peter & the team at Ex Cathedra.

We would also consider a part-time Finance Manager (3 days pw) with the appointment of a part-time Finance Coordinator (2 days pw). Please contact Peter Trethewey, General Manager, ahead of application if you would like to apply on this basis.

Just a Drop is an international development charity dedicated to bringing safe water, sanitation and hygiene education to communities in need, transforming lives. Since 1998, our safe water projects have benefited almost two million people across 33 countries.

Why Just a Drop?
We are a values-driven team achieving a real global impact, within a supportive, flexible and friendly working environment. Your work will directly change lives through access to safe water, better health, and stronger livelihoods.

If you’re passionate about purpose and eager to shape the future of a growing international charity, we’d love to hear from you.

The Role

We’ve achieved significant and sustained growth over the past three years, with a reputation for  delivering impactful and sustainable projects. We have a great story to tell and the Communications Manager role will play an important part of our future development.

Key Responsibilities

Manage and update the Just a Drop website, ensuring content is fresh, campaigns are current, and the site is continually developing

Write articles and updates for the website to keep content relevant and engaging

Develop and implement a thorough communications calendar, with cross-channel content designed to show our impact and attract new partners

Oversee social media channels and email communications, ensuring content aligns with the Just a Drop brand

Track and measure engagement and audience statistics across social media, the website, and email; identify trends and insights to inform the communications calendar

Produce a variety of films about Just a Drop and our work, including short reels to showcase impact, longer form films on specific programmes or partnerships, and other films for the website

Develop communications around our sustainability initiatives, particularly for website and film content

Manage the email Welcome Programme and donor communications, with a focus on regular giving and income generation

Support fundraising campaigns and website improvements, including Google Ads

Produce reports for funding partners and internal purposes, including quarterly and annual impact reporting

Provide ad hoc support to the fundraising and communications team as required

Person Specification

Skills and Experience

Two years experience in a communications role

Experience creating and editing short films

Excellent and proven writing skills

Strong verbal communication skills

Ability to liaise effectively with a variety of stakeholders

Experience working across multiple teams, building professional relationships both internally and externally

Ideally, experience using Canva and other graphic design tools

Personal Attributes

Self-starter with initiative and a can-do attitude

Ability to manage a varied workload independently and as part of a team

Strong organisational skills

Positive, friendly, and professional outlook

Creative, confident, motivated, and flexible

The role is hybrid, with three days working from home and two in our office in Richmond, London. Opportunities to travel to project sites are likely.

​Are you an experienced and passionate fundraising professional ready to lead a busy team and make a meaningful impact?​

We’re looking for an Individual Giving Fundraising Manager to take the lead in delivering a varied and ambitious individual giving programme that generates both immediate and long-term income for our hospice. With new strategic investment backing our fundraising growth, this is an exciting time to join us and make a real difference.

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In this role, you will oversee key income streams including committed giving, appeals, in-memory giving, legacy marketing and our Mid-Value Donor programme.

You'll be responsible for acquiring new supporters testing digital methods, nurturing existing relationships and developing insight-led donor journeys that maximise lifetime value while ensuring every supporter feels valued and connected to our cause. You’ll contribute to the development of operational plans, income targets and annual budgets.

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About You:

You’ll be a strategic thinker with a strong track record in individual giving, campaign management and team leadership. You’re driven by results but equally committed to delivering exceptional supporter care. You thrive in a collaborative environment and are confident managing multiple income streams with creativity and insight.

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If you're ready to lead a passionate team and play a key role in the future of our hospice's fundraising success, we’d love to hear from you.

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Please note, the successful candidate will be an essential car user, therefore candidates must have a full driving licence and access to a vehicle.

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This post is offered on a full time basis, working 37.5 hours per week, our core working hours are 8.30am - 5pm. Part-time hours will be considered for the successful candidate. We also offer home working opportunities at St Catherine's, however, onsite attendance is expected.

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When you join St Catherine’s, you’ll be joining a supportive team all working towards a big ambition: that will be here for you through the joyful memories, final goodbyes and moments after. If that sounds like something you’d find fulfilling, please apply today.

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Employees at St Catherine’s Hospice can enjoy a variety of benefits including:​

• 25 days holiday, increasing with length of service to 30 days + public holidays
• Option to buy or sell up to 1 week of annual leave
• Day off for volunteering
• Day off for moving house
• Blue Light Card
• Cycle to work scheme
• Eye test vouchers
• Generous Pension – Up to 9% employer contributions or honour of NHS pension
• Enhanced maternity/adoption pay
• Life Assurance – 4x basic salary
• Pay enhancement of unsocial hours
• Flu Jabs
• Counselling Offering
• Discounted Gym
• Schwartz rounds
• Wellbeing Supervision (aka clinical supervision)
• Career pathway and progression

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We are located in Grace Holland Avenue, Pease Pottage, Crawley, West Sussex RH11 9SL.​

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If you're ready to lead a passionate team and play a key role in the future of our hospice's fundraising success, we’d love to hear from you!​

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If you require any additional information or would like to discuss this role further, please visit our website.