HOURS: Full time (35 hours per week)  

CONTRACT: Until March 2021

SALARY: NJC SCP 20-25 (£28,908.86 – £32,398.86 Inc. LW) Starting salary £28, 908.86 (pro rata)

LOCATION: This post is currently remote and will move to office work in Islington London.

CLOSING DATE:10th August, 9am

INTERVIEW DATE: 18th August

ABOUT GALOP

Galop is the LGBT+ anti-violence charity, providing advice, support and advocacy to LGBT+ people who have experienced hate crime, domestic abuse and sexual violence. Galop also supports people who need help with the criminal justice system and is engaged on a strategic level to ensure issues affecting LGBT+ communities remain high on the agenda of commissioners, decision-makers and non-specialist service providers.

We are looking to recruit an experienced caseworker to offer ongoing telephone and email support as part of the National LGBT+ Domestic Abuse Helpline team. The key purpose of the role is to listen to LGBT+ people who have or experiencing domestic abuse and provide the helpseeker with emotional support, guidance and information related to their situation. This will include assessing their level of risk, making referrals, creating safety plans, sign posting people to relevant services, maintaining a database of national services to signpost to, publicising the service and facilitating online domestic abuse survivor groups. You will also work on the helpline answering emails, voice messages, internal referrals, webchats.

To be considered for this post, you will need to demonstrate:

• Experience of supporting people who are distressed
• Experience of delivering support via a phone
• Experience of case work on the phone and by email
• An understanding of the issues affecting LGBT+ people experiencing domestic abuse

Galop actively welcomes applications from BAMER candidates and the Trans community.

Please note that there is a genuine occupational requirement under the Sexual Orientation Regulations 2003 for this post. It is considered essential that post holders have experience of LGBT+ needs, and the impact of discrimination as the Helpline is run for LGBT+ people experiencing domestic violence.

To apply, please download an application pack from our website and return to the address listed. If you have any questions, please do get in touch. 

About us:

PTMWA is a women-led organisation whose vision is to ensure that people, suffering, or at risk of domestic abuse receive appropriate support. We assist recovery by providing safe accommodation, specialist support services and by working in partnership with other agencies. We also run the only museum dedicated to telling the story of women’s fight for the right to vote at our Pankhurst Centre headquarters.

We are a diverse organisation with 28% of our staff coming from BAME and 20% from LGBT communities. We span the generations with 11% of staff being aged 18-24 and 25% aged 55-64. 11% of staff identify as having a disability.

Our staff, volunteers and service users have recently taken time to reflect on who we are and what we do when we are at our best. This reflection showed that we can proudly claim to be: 

Courageous by challenging inequality, stepping forward and making change

Affirming by supporting and inspiring, paying attention to discover what matters

Generous by sharing our skills, creating energetic positive links, and thriving together

Rooted by being secure in our communities, participating and nurturing a sense of belonging

About You:

You will be a pro-active, reliable individual who reflects the values of PTMWA in all that you do. Your experiences, whether in paid or voluntary work, will enable you to fulfil the role requirements but it is your attitude and character that will make you a successful team member.

You will enjoy a challenge and actively participate in delivering and developing services of the highest standard.

About the role:

We welcome applications from people seeking part-time (17.5 hours) work as well as full-time (35). All roles are subject to a DBS check and we seek 2 x references, 1 of whom must be your current employer if applicable.

The purpose of the position will be to deliver IRIS (Identification and Referral to Improve Safety) domestic violence and abuse (DVA) awareness training to health professionals in General Practice (GP) surgeries to improve their understanding of DVA and to increase the numbers of victims identified and referred for support. The post holder will provide holistic support and advocacy for the individuals referred by the GP Practices. In addition the post holder’s responsibilities will include:

Line Management To line manage the Advocate Educators (AEs) working in the same CCG area, to carry out supervision to the AEs in the same CCG area in line with organisational policy, to carry out case management of the AEs in line with organisational policy and act as an advisor/first point of contact for queries to the AEs and the GP Practice staff in the area and surrounding as required.

Practice-based Work to promote an awareness of the experiences and needs of people, predominantly women who are living with, escaping or have a history of DVA particularly in relation to their health.

Advocacy and Support Work by providing effective one to one support, advice, information and advocacy to service users who are experiencing or who have experienced DVA as they are referred from participating GP Practices. Maintain awareness of safeguarding and complete Early Help and/or social services referrals as a matter of urgency and

Contributing to Project Success by managing workload to ensure compliance with IRIS National and local commissioning reporting requirements. Contribute to the development of the IRIS online case management and reporting tool to ensure this is fit for purpose. 

This role has been assessed and confirmed as open to women only under the Equality Act 2010, schedule 9, part 1

Hours of work: 35 per week

Duration: Fixed Term to 31st March 2021

Annual Leave: 25 days plus Bank Holidays, pro rata for part-time workers

Application forms should be returned by midnight 21st  August 2020. Interviews will be held on 9th September 2020. If you have not heard from us by 2nd September 2020, your application has been unsuccessful.

HOURS: 2 days a week (14 hours)

CONTRACT: Fixed term until March 2021

LOCATION: Galop’s office at N7 6PA (Note: post holder may initially work remotely from home)

SALARY: NJC SCP 20-25 (£28,908.86 – £32,398.86 Inc. LW) Starting salary £28, 908.86 (pro-rata)

CLOSING DATE: 6th August (9am)

INTERVIEW DATE: 14th August (remotely)

About Galop

Galop is the LGBT+ anti-violence charity, providing advice, support and advocacy to LGBT+ people who have experienced hate crime, domestic abuse and sexual violence. Galop also supports people who need help with the criminal justice system and is engaged on a strategic level to ensure issues affecting LGBT+ communities remain high on the agenda of commissioners, decision-makers and non-specialist service providers.

About this role

The LGBT+ Domestic Abuse Caseworker will join Galop’s LGBT+ Domestic Abuse service team and will provide advice and support to LGBT+ adults experiencing domestic violence and abuse. The role will advocate for LGBT+ victims/survivors as part of the Angelou Partnership (providing support to LGBT+ victims/survivors in Hammersmith & Fulham, Kensington & Chelsea and Westminster).  The ideal candidate should have experience of advising/advocating for victims/survivors of domestic abuse. Currently the service is operating remotely, though this may be subject to change in the coming months.

This role is initially a fixed term contract until March 2021.

Galop actively welcomes applications from BAMER candidates and the Trans community.

Please note that there is a genuine occupational requirement under the Sexual Orientation Regulations 2003 for this post. It is considered essential that post holders have experience of LGBT+ needs, and the impact of discrimination as the service is run for LGBT+ people experiencing domestic violence.

To apply, please download an application pack on our website and return to the email address listed. If you have any questions, please do get in touch. 

About us:

PTMWA is a women-led organisation whose vision is to ensure that people, suffering, or at risk of domestic abuse receive appropriate support. We assist recovery by providing safe accommodation, specialist support services and by working in partnership with other agencies. We also run the only museum dedicated to telling the story of women’s fight for the right to vote at our Pankhurst Centre headquarters.

We are a diverse organisation with 28% of our staff coming from BAME and 20% from LGBT communities. We span the generations with 11% of staff being aged 18-24 and 25% aged 55-64. 11% of staff identify as having a disability.

Our staff, volunteers and service users have recently taken time to reflect on who we are and what we do when we are at our best. This reflection showed that we can proudly claim to be: 

Courageous by challenging inequality, stepping forward and making change

Affirming by supporting and inspiring, paying attention to discover what matters

Generous by sharing our skills, creating energetic positive links, and thriving together

Rooted by being secure in our communities, participating and nurturing a sense of belonging

About You:

You will be a pro-active, reliable individual who reflects the values of PTMWA in all that you do. Your experiences, whether in paid or voluntary work, will enable you to fulfil the role requirements but it is your attitude and character that will make you a successful team member.

You will enjoy a challenge and actively participate in delivering and developing services of the highest standard.

About the role:

We welcome applications from people seeking part-time (17.5 hours) work as well as full-time (35). All roles are subject to a DBS check and we seek 2 x references, 1 of whom must be your current employer if applicable.

The purpose of this position is to provide holistic support and advocacy for individuals referred by the GP Practices across the city. The responsibilities will amongst others include:

Practice-based Work to promote an awareness of the experiences and needs of people, predominantly women who are living with, escaping or have a history of DVA particularly in relation to their health.

Advocacy and Support Work by providing effective one to one support, advice, information and advocacy to service users who are experiencing or who have experienced DVA as they are referred from participating GP Practices. Maintain awareness of safeguarding and complete Early Help and/or social services referrals as a matter of urgency.

Contributing to Project Success by managing workload to ensure compliance with IRIS National and local commissioning reporting requirements. Contribute to the development of the IRIS online case management and reporting tool to ensure this is fit for purpose. 

This role has been assessed and confirmed as open to women only under the Equality Act 2010, schedule 9, part 1

Hours of work: 35 per week

Duration: Fixed Term up to 31st March 2021

Annual Leave: 25 days plus Bank Holidays, pro rata for part-time workers

Application forms should be returned by midnight 21stAugust 2020. Interviews will be held on 10th September 2020. If you have not heard from us by 2nd September 2020, your application has been unsuccessful.

Advocate

Following the recent award of a new contract VoiceAbility is recruiting for a part time advocate to join our Oldham team. VoiceAbility supports people who face disadvantage or discrimination to have a voice that counts. Providing advocacy and user involvement services across England, VoiceAbility is a growing organisation working with people who are vulnerable or marginalised to raise their voices and have their rights respected.

About the role:

Advocates support people who may be marginalised or vulnerable to speak up and be heard. Their work strengthens voices, supports human rights and changes lives. Advocacy can be vital for people who cannot speak up for themselves, or people who feel they do not have the power to do so. Advocates work in the front line delivering positive outcomes for the people they support. Advocates will support and enable service users’ understanding of their options. Advocates empower individuals to communicate their views in decision making processes, supporting them to make challenges when necessary and asking pertinent questions on the person’s behalf where they are unable to do so for themselves.

Location: These roles will be home based. You will need to be able to travel around Oldham

Hours: 18.75 hours per week

Contract Type: Permanent

Benefits: 28 days annual leave plus bank holidays; 5% employer pension & 3% employee contribution; Salary sacrifice pension scheme; Separate Life Assurance Cover; Staff discount scheme including supermarkets, fashion, restaurants, cinemas, holidays and much more; Discounted Gym Membership; Cycle to Work; Employee Assistance programme; Supportive working environment fostering a good work/life balance; Support with professional development.

Closing date for applications: 5.00pm Friday 14th August

Interviews:  Date to be confirmed. Interviews will either be held online or at a safe social distance to be advised

About you:

• Be passionate about empowering and enabling individuals to have their wishes, feelings, beliefs, and needs taken into account when decisions are made about their care

• Demonstrate excellent verbal, listening and written communication skills

• Have the ability to engage with people with complex needs and communication difficulties

• Be experienced in influencing and working with health and social care professionals, legal services, care staff, family members etc.

• Be able to build good relationships with clients, health and social care professionals, legal professionals and carers

• Be able to identify and act appropriately where issues of safeguarding individuals arise

• Have strong IT skills to accurately record information in line with policy and current data standards

• Be experienced in working with marginalised and vulnerable adults and/or children

• Be able to research complex and sensitive issues independently, using case law, national policy and guidance for advocates to work for resolution of issues

• Be able to work to tight and changing deadlines

• Be able to work independently

• Hold a full, clean UK driving licence and have access to own transport. There is travel involved in the role.

Desirable skills or experience:

• Hold or be working towards Independent Advocacy Qualification.

• Knowledge and experience of the, Care Act (2014) and Mental Capacity Act (2007),The Principles of Human Rights and Advocacy, and Deprivation of Liberty Safeguards. Mental Health Act (1983, revised 2007).

NB If you don't already hold the Independent Advocacy Qualification, it is a requirement of that you complete this within 12 months of commencing employment.

You may have experience of the following: Advocate, Vulnerable Adults, Social Worker, Healthcare, Policy, Legislation, Support Worker, Charity, Third Sector etc. Advice & Guidance

How to Apply: To apply for this role, please complete the online application form using the criteria in the person specification and upload your CV detailing your work history. NB CV's will not be used to short list.

VoiceAbility are recruiting for full time and part time advocates to join our Sunderland team. VoiceAbility supports people who face disadvantage or discrimination to have a voice that counts. Providing advocacy and user involvement services across England, VoiceAbility is a growing organisation working with people who are vulnerable or marginalised to raise their voices and have their rights respected.

About the role:

Advocates support people who may be marginalised or vulnerable to speak up and be heard. Their work strengthens voices, supports human rights and changes lives. Advocacy can be vital for people who cannot speak up for themselves, or people who feel they do not have the power to do so. Advocates work in the front line delivering positive outcomes for the people they support. Advocates will support and enable service users’ understanding of their options. Advocates empower individuals to communicate their views in decision making processes, supporting them to make challenges when necessary and asking pertinent questions on the person’s behalf where they are unable to do so for themselves.

Location: These roles will be home based. You will need to be able to travel around Sunderland.

Hours: 37.5 Full time role & 22.5 Part time role

Contract Type: Permanent

Benefits: 28 days annual leave plus bank holidays; 5% employer pension & 3% employee contribution; Salary sacrifice pension scheme; Separate Life Assurance Cover; Staff discount scheme including supermarkets, fashion, restaurants, cinemas, holidays and much more; Discounted Gym Membership; Cycle to Work; Employee Assistance programme; Supportive working environment fostering a good work/life balance; Support with professional development.

Closing date for applications: Sunday 16th August 2020.

Interviews: Week commencing 24th August 2020.

About you:

• Be passionate about empowering and enabling individuals to have their wishes, feelings, beliefs, and needs taken into account when decisions are made about their care

• Demonstrate excellent verbal, listening and written communication skills

• Have the ability to engage with people with complex needs and communication difficulties

• Be experienced in influencing and working with health and social care professionals, legal services, care staff, family members etc.

• Be able to build good relationships with clients, health and social care professionals, legal professionals and carers

• Be able to identify and act appropriately where issues of safeguarding individuals arise

• Have strong IT skills to accurately record information in line with policy and current data standards

• Be experienced in working with marginalised and vulnerable adults and/or children

• Be able to research complex and sensitive issues independently, using case law, national policy and guidance for advocates to work for resolution of issues

• Be able to work to tight and changing deadlines

• Be able to work independently

• Hold a full, clean UK driving licence and have access to own transport. There is travel involved in the role.

Desirable skills or experience:

• Hold or be working towards Independent Advocacy Qualification.

• Knowledge and experience of the, Care Act (2014) and Mental Capacity Act (2007),The Principles of Human Rights and Advocacy, and Deprivation of Liberty Safeguards. Mental Health Act (1983, revised 2007).

NB If you don't already hold the Independent Advocacy Qualification, it is a requirement of that you complete this within 12 months of commencing employment.

You may have experience of the following: Advocate, Vulnerable Adults, Social Worker, Healthcare, Policy, Legislation, Support Worker, Charity, Third Sector, Advice & Guidance.

How to Apply: To apply for this role, please complete the online application form using the criteria in the person specification and upload your CV detailing your work history. NB CV's will not be used to short list.

We have been commissioned by Wandsworth Council to run a new Age Well Programme in Battersea for older people. The vision is to enable older people in Battersea to continue living as independently as possible with the support of their community. This support includes the development and delivery of preventative services. This is a new programme driven-by local older people, the shape and contents of the services determined by them.

This is a new and exciting opportunity for a dynamic and enthusiastic organisational development worker, with fundraising experience, to join our Elders team. The Age Well programme will be delivered in part by local community partners, some of whom are small and (un)funded. They will need additional capacity building support so that they can work with more older people in Battersea. You will have experience of working with charities and community organisations to develop their infrastructure and increase their skills and capacity including governance, strategy, funding, staffing and volunteers, communications and more. 

37.5 hours per week • 12-month contract

Bristol/London/Home (with regular travel across UK)

We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good. We work with organisations across the UK to transform the response to domestic abuse. We want what you would want for your best friend. We listen to survivors, putting their voices at the heart of our thinking. We look at the whole picture for each individual and family to get the right help at the right time to make families everywhere safe and well. And we challenge perpetrators to change, asking ‘why doesn’t he stop?’ rather than ‘why doesn’t she leave?’ This applies whatever the gender of the victim or perpetrator and whatever the nature of their relationship.

Last year alone, nearly 11,000 professionals working on the frontline received our training. Over 65,000 adults at risk of serious harm or murder and more than 85,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last three years, over 1,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start. Together we can end domestic abuse. Forever. For everyone.

The authentic voice and expertise of survivor voice is at the forefront of our vision to end Domestic Abuse and our Whole Picture strategy is built around our commitment to placing their expertise at the heart and start of all we do. SafeLives Pioneers are the leaders of this, experts by experience who are committed to using their voices to represent others, speak truth to power and strive for change for all. We provide a platform for their authentic, independent voice, we share the same vision and live SafeLives values. Together we reach out to survivors nationally to gather their views and expertise, build a wide and diverse voice to transform the national response for everyone. 

To truly transform the response to domestic abuse, we must place the expertise of survivors at the heart of everything we do. Our Authentic Voice Coordinator will deliver our commitments to Pioneers and build our diverse authentic voice to inspire, influence and place lived expertise at the heart and start of all we do.

You will work within the Innovation team and cross organisationally to develop our influential team of Pioneers and create a coordinated approach to gathering, diversifying and amplifying the power of survivor voices, including opportunities for survivors within our staff team to contribute their expertise. You will work with a wide range of partner services, help to embed co-creation across the organization and support the delivery of our operational plan and Whole Picture strategy. Our Authentic Voice coordinator will establish creative ways to reach out to all survivors including those who are vulnerable, marginalized or have not yet found their voice, ensuring all who want to have their voice heard.

You will demonstrate the value of expertise by experience to influence all our stakeholders, breaking down perceptions of ‘them and us’ and uniting survivor voices to keep families safe and end domestic abuse.

Benefits include a generous package including 25 days’ holiday a year and public holidays, employee pension scheme with 4% employer contribution, Cycle2Workwork scheme, 365 days a year Employee Assistance Programme.

If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter, CV and equal opportunity form.

Closing date: 9.00am on 5th August 2020.

SafeLives is a committed provider of equal opportunities for all, please see our job description for full details.

No agencies please.

Duration: 6-month fixed term contract (October 2020 – March 2021) with the potential to become permanent
Working hours: Part time, 2 or 3 days per week (15 - 22.5 hours) - to be agreed with candidate
Location: Initially remote working with office arrangements for 2021 TBC (within Central London). Attendance will be required in Central London for meetings.

Salary  £47,300 per annum pro rata.
Starting date: October 2020
Key relationships: Job share partner, comms manager, all members of the public affairs team, all other Impetus staff, trustees, journalists and suppliers / agencies.

About Impetus
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get the right support to succeed in school, in work and in life.
We find, fund and build the most promising charities working with these young people, providing core funding and working shoulder-to-shoulder with their leaders to help them become stronger organisations.
In partnership with other funders, we help our charities expand and we influence policy and decision makers so that all young people get the support they need.
Impetus currently has 35 members of staff, supporting 15 charities with programmes across England, Wales and Scotland
About this role
The Head of Communications occupies a unique and exciting role within Impetus as they sit at the heart of our organisation and work across all teams, giving them insight into all our work and allowing them to draw this together to build an exciting, engaging narrative and body of work to build our profile.
Our long-standing Head of Communications is returning from a period of maternity
leave in October 2020 on a part-time basis, this role would work alongside her on a
job share basis. We’ve split the role of the Head of Communications along the lines
of key competences. Our current Head of Communications would lead on corporate
communications, the design elements of our brand, marketing and charity support.
This role would lead on PR, policy comms, messaging and digital.
We are therefore primarily looking for someone with PR skills and experience in this
role. You will be responsible for delivering Impetus’ PR strategy and plans, working
closely with the policy team to maximise the impact of our advocacy work and across
the organisation to help externally communicate who we are and what we do. You
will work to position the charity as a leader in our field among policymakers, social
sector leaders, media and funders, with a focus on cultivating strong relationships
with key journalists. As part of a job share, you will be responsible for using your
excellent communication and planning skills to work collaboratively with your job
share partner.
Key responsibilities
Print, broadcast and digital media
• Lead PR strategy including identify target audiences and outlets, maintain the
forward look calendar, cultivating journalist relationships, drafting media
statements, managing launches and announcements, achieving media
coverage
• Manage the team to deliver our Digital Strategy, and look for opportunities to
further engage our stakeholders through digital
• Oversee maintenance of the website and ensure it continues to be up-to-date
and engaging
• Ensure we achieve our PR and digital target KPIs
Messaging
• Lead on developing and managing the Impetus brand messaging as part of
the comms strategy review we’re launching in the autumn
• Ensure all comms is in line with messaging guidelines. Train and support staff
in use of messaging.
• Develop, produce and update the key messaging resources for staff and
trustees, including template presentations, speeches and fundraising
materials
Driving communications across the organisation
• Work closely and collaboratively with colleagues in the public affairs, events, philanthropy, operations and investment teams to:
o maximise the communications value of policy and research initiatives
o maximise the communications value of all donor events
o provide communications support to enable colleagues to achieve organisational objectives.
Person specification
Essential
• Exceptional verbal and written communications skills
• Excellent organisation and prioritisation skills
• Ability to work in partnership and with flexibility
• Ability to build and maintain influential external relationships and strategic alliances
• Ability to work as a team player, enlisting support from others
• Excellent attention to detail
• A strong track record of crafting and managing messaging
• A strong track record of PR strategy and media relations
• Experience of managing the PR and digital functions for an organisation
• Project management experience and ability to manage multiple tasks concurrently
• A commitment to Impetus’ mission
• A commitment to equality, diversity and inclusion
Desirable
• Experience in all aspects of digital comms
• Experience of running policy campaigns
• Experience of data management / segmented communications
• Knowledge of the youth sector
• Knowledge of the private equity sector
How to apply
Please send your CV and a one-page cover letter telling us why you’re applying for this role by 9am Monday 10 August 2020.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
You will also be required to provide proof of your eligibility to work in the UK. As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage. First round interviews will take place week commencing 17 August 2020.
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, race, age, disability, religion, belief, sexual orientation, or marital status. We value diversity and welcome applications from people of all backgrounds.

Sight Loss Support Officer

• 16 hours per week
• Home based and includes travel around Berkshire to support and meet the needs of our members in their homes. This role is focused in the Slough area. It will include regularly attending our offices in Reading.

Our aim is to support our Members to live enriched independent lives in the community and this is your chance to make a real difference.  Berkshire Vision provides information and support to children and adults who are blind or visually impaired.  We achieve this by offering a wide range of services to our Members and their families, as well as working with health and social care professionals, local employers and community groups to improve their understanding of visual impairment and the needs of those affected by all forms of sight loss.

Our strategy aims to provide a range of comprehensive services which support our Members to live enriched, independent and safe lives within their communities. 

Purpose of the job

To carry out assessments of the needs of visually impaired members and carry out an ongoing programme of support to promote independence for visually impaired members within a designated area of Berkshire. To promote the use of appropriate technology, aids and adaptations and support Members to develop the necessary skills to benefit from them. 

The Sight Loss Support Officer role is a wonderful opportunity and the successful candidate will be providing invaluable support work for our Members to assess and meet their needs and build independence and resilience. We are looking for someone with a passion for supporting our Members to live enriched lives, and therefore you should be someone who is able to work innovatively and be an advocate for our services.

Please note, due to the pandemic the role may initially start with remote working.

Please see our website for the full job description and application form.

HOURS: The equivalent of 4 days a week (28 hours) worked flexibly Monday to Friday, including 1 evening shift per week

CONTRACT: Until March 2021

JOB: This post is open to remote and/or office work, Islington London.

SALARY:NJC scale 15-20 £26,252-£28,909 FTE incl ILW (pro-rata)

CLOSING DATE: 10th August, 9am

ABOUT GALOP

Galop is the LGBT+ anti-violence charity, providing advice, support and advocacy to LGBT+ people who have experienced hate crime, domestic abuse and sexual violence. Galop also supports people who need help with the criminal justice system and is engaged on a strategic level to ensure issues affecting LGBT+ communities remain high on the agenda of commissioners, decision-makers and non-specialist service providers.

ABOUT THE ROLE

We are looking to recruit an experienced helpline team member to join our team. The key purpose of the role is to listen to LGBT+ people who have experienced or are experiencing domestic abuse and provide the helpseeker with emotional support, guidance, and information related to their situation. This will include assessing their level of risk, making referrals, creating safety plans, creating caller care plans, and signposting people to relevant services. The role will report to the Helpline Manager and will work on a rota basis.

To be considered for this post, you will need to demonstrate:

• Experience of supporting people who are distressed
• Experience of delivering support via a helpline
• An understanding of the issues affecting LGBT+ people experiencing domestic abuse
• Flexibility to cover different helpline shifts
• Be able to work as part of a team

Galop actively welcomes applications from BAMER candidates and the Trans community.

Please note that there is a genuine occupational requirement under the Sexual Orientation Regulations 2003 for this post. It is considered essential that post holders have experience of LGBT+ needs, and the impact of discrimination as the Helpline is run for LGBT+ people experiencing domestic violence.

To apply, please download an application pack from our website and return it to the address listed. If you have any questions, please do get in touch. 

HOURS: The equivalent of 3 days a week (21 hours) worked Wednesday, Thursday and Friday, including 1 evening per week

CONTRACT: Fixed term until March 2021

SALARY:NJC scale 24-27 £31518.86 – £34120.86 FTE (pro-rata

LOCATION: This post is currently remote and will move to office work in Islington London.

CLOSING DATE: 17th August, 9am

INTERVIEW DATE: 25th August

About Galop

Galop is the LGBT+ anti-violence charity, providing advice, support and advocacy to LGBT+ people who have experienced hate crime, domestic abuse and sexual violence. Galop also supports people who need help with the criminal justice system and is engaged on a strategic level to ensure issues affecting LGBT+ communities remain high on the agenda of commissioners, decision-makers and non-specialist service providers.

About the Role

The Assistant Manager role is a temporary position until the end of March 2021 and supports the Helpline Manager at a time of increasing demand for the service.

The main aim of the position is to be responsible for the day-to-day delivery of a safe and effective domestic violence and abuse helpline service for the LGBT+ community.

 To be considered for this post, you will need to demonstrate:

• Experience of helpline delivery services
• Experience of managing staff
• Experience of case work delivery or case work management
• An understanding of the issues affecting LGBT+ people experiencing domestic abuse

Galop actively welcomes applications from BAMER candidates and the Trans community.

Please note that there is a genuine occupational requirement under the Sexual Orientation Regulations 2003 for this post. It is considered essential that post holders have experience of LGBT+ needs, and the impact of discrimination as the Helpline is run for LGBT+ people experiencing domestic violence.

To apply, please download an application pack on our website and return it to the address listed. If you have any questions, please do get in touch.