123 Independent living services coordinator jobs near Barnet, Greater London

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Enfield Carers Centre, Enfield
£26,000 pro rata
This is an exciting opportunity to join a well-established innovative team committed to providing high quality services for unpaid carers.
Posted today Quick Apply
Enfield Carers Centre, Enfield
£26,000 pro rata
This is an exciting opportunity to join a pioneering programme, at the heart of Enfield’s prevention and early intervention services
Posted today Quick Apply
Age UK Camden, WC1H, London
£32,298 - £33,473 per year
Age UK Camden is looking to recruit a Care Navigator, to join the Camden Care Navigation and Social Prescribing services vibrant team.
Posted today
Closing soon
The Guide Dogs for the Blind Association, London
Starting salary £28,988 per year + £4,200 London Weighting & Benefits
Posted 6 days ago
Age UK Camden, WC1H, London
£29,543 - £30,615 per year
Age UK Camden is looking to recruit a Social Prescribing Link Worker to join the Camden Care Navigation and Social Prescribing service.
Posted today
Battersea Dogs & Cats Home, Battersea
£26,000 per annum
Posted 1 week ago
The Finchley Charities, London
1 x £16,927 - £19,466 p.a. and 1 x £21,521 - £24,749 p.a.
Posted 3 days ago Quick Apply
Saferworld, London
£43,341 - £48,781 per year
The post-holder is responsible for providing specialist operational leadership and management in support of Saferworld’s values and mission
Posted today
Closing soon
One YMCA, Borehamwood
£34,685 - £38,363 per year
Do you have strong experience managing a staff team working with vulnerable individuals in a homelessness, social care or similar setting?
Posted 2 days ago
Page 3 of 9
London, Greater London
Bow, Greater London
£25,430 per year
Permanent, Full-time
Job description

Digital exclusion has always been an issue for older people, particularly for those living in the boroughs we serve which are the 3 poorest areas to live in the UK for the over 65s. Being able to get the cheapest utility deals, bid for more suitable social housing or simply find out about what’s going on in their area is something many of us take for granted. The COVID-19 health crisis has further highlighted the digital divide between those who have the means to access the resources and opportunities available on the internet and those who do not.

We are excited to be re-focusing on a broad digital programme, which aims to genuinely connect older people to each other, to information and to activities.  This is one role within an expanding team which will be delivering and testing a range of existing and new initiatives and embedding the learning across our services.

Job description

Project background

Digital exclusion has always been an issue for older people, particularly for those living in the boroughs we serve which are the 3 poorest areas to live in the UK for the over 65s. Being able to get the cheapest utility deals, bid for more suitable social housing or simply find out about what’s going on in their area is something many of us take for granted. The COVID-19 health crisis has further highlighted the digital divide between those who have the means to access the resources and opportunities available on the internet and those who do not.

We are excited to be re-focusing on a broad digital programme, which aims to genuinely connect older people to each other, to information and to activities.  This is one role within an expanding team which will be delivering and testing a range of existing and new initiatives and embedding the learning across our services.

Job purpose

  • To support older people to develop the skills and knowledge to use the internet to access information and activities which combats loneliness and supports their ability to remain independent and connected.
  • To deliver 1-2-1 or group support sessions in various localities.
  • To work with colleagues across Age UK services (e.g., Befriending, Volunteering, Community Services) to develop solutions to the digital divide and identify participants for test and learn initiatives.
  • To administrate and contribute to updating the Caxton Online website.
  • To administer device loans, device loan agreements, device delivery/collection and data resourcing.
  • To conduct questionnaires, surveys and other data collection for evaluation of new and ongoing initiatives.

Main tasks

Digital Training

  • To identify and work with older people individually and in groups to ensure older people have the skills and knowledge they need to access the internet for activities and information.
  • Administration and stock management of device loans and data resourcing.
  • To arrange and deliver the Digital Buddy volunteer training sessions.  

Caxton On-line

  • To ensure  up-to-date relevant information is uploaded to the website.
  • To maintain the website including issuing of permissions to older people who wish to contribute to the website via the blog function.
  • To promote the website to clients and to partner organisations across our boroughs.

Programme Development

  • To work with colleagues and support development of the wider digital programme with research and input into design, delivery and review. For example, working on the training content for the new Digital Buddy programme.
  • To proactively engage older people in the co-production of new initiatives and website content and to feed this into programme development.

Admin

  • To ensure an adequate and robust referral system is operating for older people to receive IT training and support.
  • To ensure adequate and robust monitoring systems are in place for recording engagement in digital inclusion activities, including website activity and analytics.
  • To ensure digital inclusion workshops and other opportunities, including live consultations on the website for example, are promoted widely and in a timely manner across our networks.
  • To use word-processing software for the production of correspondence and reports in accordance with relevant policy on confidentiality and data protection.
  • To collect monitoring information, including outcomes and customer satisfaction surveys, to enable services and new initiatives to be evaluated.

General

  • To develop good relationships, with all agencies and services, to ensure they work together for the benefit of older adults.
  • To undertake other duties and responsibilities appropriate to the post.

Person specification

  • Experience of working on a one-to-one basis with a vulnerable and isolated client group.
  • Experience of delivering digital inclusion activities/training for older people in groups and individually.
  • Experience of maintaining paper and electronic records and statistical data.
  • Experience of providing high quality and fast-paced customer service.
  • Experience of co-ordinating peers to deliver activities.
  • Experience of maintaining paper and electronic records and statistical data.
  • Experience of training others to train.
  • Experience of working with volunteers.

Knowledge and Understanding

  • Understanding confidentiality policy and practice.
  • Understanding and commitment to equal opportunities in practice.
  • Understanding and commitment to empowering service users.
  • Excellent understanding of user involvement and co-production.
  • Knowledge of the challenges and issues of growing older in East London.

Skills/ Attribute

  • Excellent oral and written communication skills in English.
  • Excellent numeracy.
  • Proficiency with Microsoft Office and experience of using databases.
  • Excellent practical knowledge of general IT and technology, including conferencing software e.g., Zoom, Teams etc.
  • Ability to work independently and collaboratively.
  • Ability to work well under pressure.

PLEASE DOWNLOAD THE APPLICATION PACK FOR FULL DETAILS ABOUT THE BENEFITS OFFERED

Application resources
Posted on: 18 January 2022
Closing date: 04 February 2022
Tags: Project Management,Digital