Independent mental health advocate jobs in Enfield, greater london

Day Service Manager for Kingston Eco Op

Lead a service that makes a real difference!

Eco-op provides person-centred activities, opportunities and support to help people with learning disabilities, mental health needs and neurodiversity build confidence, independence, wellbeing and meaningful community connections.

We are looking for someone to build on the successes of our manager who is retiring after 7 years in the role to take Eco-op (A project of Kingston Voluntary Action) into the next phase of its development. 

If you are a proven manager with the ability to lead strategically, build partnerships and, above all, ensure the delivery of safe, high-quality services that place people at the heart of everything we do then please apply.

Join us and help create opportunities, choice and independence for local people while leading one of Kingston Voluntary Action’s most valued community services.

We're looking for someone who has:

• Proven experience managing teams and services
• A strong commitment to person-centred support and inclusion
• Excellent leadership and partnership-building skills
• Knowledge of safeguarding, risk management and Adult Social Care
• The ability to drive service development, manage resources and demonstrate impact.

Location: Kingston upon Thames

Salary: £39,330.00 FTE (£31,464 pro rata)+5% pension contribution

Hours: 28 hours

Contract: Permanent

About the role:

Single Homeless Project (SHP) and Islington Council are proud to introduce St. John’s Mansions - a brand-new, purpose-built accommodation service that will provide safe, high-quality housing for individuals experiencing homelessness and facing multiple exclusion. This innovative project is backed by the GLA’s Single Homelessness Accommodation Programme (SHAP), and represents a bold step forward in tackling homelessness across North London. SHP are building a dynamic, compassionate, and forward-thinking team to bring this vision to life. 

St. John’s Mansions will offer 19 beautifully finished self-contained studio flats, designed to support residents in their journey from rough sleeping and emergency accommodation to independent living. With a stay of up to 24 months, residents will receive tailored, high-intensity support to help them build the skills and confidence needed to thrive independently. 

The service will operate 24/7, with a welcoming reception and dedicated staff & clients spaces to enable both structured interventions and spontaneous, meaningful engagement. SHP will be working not only within Islington but in partnership with five North London boroughs - Barnet, Camden, Enfield, Haringey, and Westminster. You’ll hold a caseload of clients and take the lead on delivering person centred, strengths based support that is grounded in PIE and trauma informed approaches. This includes completing holistic assessments, co-producing support plans and risk management plans, and working consistently towards move on goals. Alongside this, you’ll play a key role in the day to day running of the service, working closely with colleagues and partner agencies to maintain a safe, well managed environment, respond to emerging needs, and ensure each client receives coordinated, high quality support that supports their journey into independent living.

This is more than just housing – it is a bridge to a better future. In this role, you’ll work closely with adults living in our accommodation, building trusting relationships and supporting them to take positive steps towards independence. Each day brings the chance to empower clients to manage their homes, connect with specialist services, and rebuild confidence, purpose and community in their lives.

About you:

• You bring experience supporting adults through change, helping them set goals, overcome challenges and build independence.
• You stay calm under pressure and respond confidently to complex or crisis situations.
• You work collaboratively with partners and colleagues to create joined-up, effective support for every client.
• You’re organised, proactive and comfortable managing your own caseload and priorities.
• You share SHP’s belief that everyone has strengths, potential and the right to a safe, fulfilling life beyond homelessness.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing Date: Sunday 30th August at midnight 

Interview Date: Wednesday 9th September online via Microsoft Teams

Please note there will be a second round of interviews for progressed candidates in service in Islington. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

Help children and young people recover from sexual abuse. 

Respond is looking for a compassionate and skilled Specialist Child and Young Person Advocate to join an innovative partnership delivering a new Child Sexual Abuse Support Hub. 

Working alongside SurvivorsUK and other specialist organisations, you will provide trauma-informed advocacy and emotional support to boys, girls and non-binary children and young people who have experienced sexual abuse. 

This is an exciting opportunity to be part of a collaborative service that places children and young people at the centre of support, helping them understand their options, improve their safety and access the specialist services they need. 

About the role 

You will: 

• Hold a caseload of children and young people requiring specialist advocacy and support. 

• Provide practical and emotional support tailored to individual needs. 

• Support children and young people to access health, education, social care, therapeutic and criminal justice services where appropriate. 

• Work collaboratively with families, carers and professionals while ensuring the wishes and rights of the young person remain central. 

• Contribute to safeguarding, risk management and multidisciplinary working across the partnership. 

• Help improve access to services for children and young people who experience additional barriers, including disabled children and young people and those from under-represented communities. 

Please note this is not a court advocacy or Independent Sexual Violence Adviser (ISVA) role. Where ongoing ISVA or court support is required, you will work closely with partner organisations to ensure children and young people receive the right support at the right time. 

About you 

We're looking for someone who has: 

• Experience supporting children and young people affected by trauma, abuse or exploitation. 

• A strong understanding of safeguarding and trauma-informed practice. 

• Experience working collaboratively across agencies. 

• Excellent communication and relationship-building skills. 

• A commitment to equality, inclusion and anti-discriminatory practice. 

• Experience supporting autistic children and young people, those with learning disabilities, or additional needs would be highly valued. 

Why Respond? 

For over 30 years, Respond has been a national leader in supporting autistic people and people with learning disabilities who have experienced abuse, violence and trauma. We are committed to delivering accessible, inclusive and person-centred services that enable people to recover, heal and thrive. 

Joining Respond means becoming part of a supportive team that values collaboration, reflective practice and continuous learning while making a genuine difference to the lives of children and young people. 

We welcome applications from everyone 

We are committed to building a diverse workforce and particularly welcome applications from people with lived experience and those from communities that are under-represented in our workforce. 

Respond is committed to safeguarding and promoting the welfare of children, young people and adults at risk. The successful applicant will be subject to an Enhanced DBS check. 

Job Title: Duty Independent Gender Violence Advocate (Duty IGVA)

Location: The GAIA Centre in Lambeth, London
Salary: £23,761.08 per annum, inclusive of London weighting allowance 
Contract type: Part Time, Permanent 

Hours: 30 hours per week (Tuesday-Friday). Please note that the the operating hours of the service are 8AM- 6PM Monday- Friday with the expectation to work on some days 8- 4pm or 10- 6pm to cover. 

This is an opportunity to join Refuge as a Duty Independent Domestic Violence Advocate to be the first point of contact for women who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis and other gender-based abuse to provide high quality independent support to survivors all risk levels and their children..

In this role you will be part of a busy team. You will be the first point of contact for survivors who have been referred to the Gaia Centre. The duty IGVA will be responding to daily enquiries (specify from whom- public, agencies, individuals? over the phone and email as well as contacting survivors, assessing their risks and needs.

The duty IGVA will be responsible for carrying out and implementing safety plans and needs and will ensure an effective handover to the over to the relevant GAIA team for ongoing support. The post holder will also empower survivors by providing them with emotional, practical and personal welfare support. You will ensure that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options. The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors.

As part of this role, you will be required to participate in an out-of-hours on call rota.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 8 September 2026

Interview Date: 17 and 18 September 2026

RCJ Advice is an exceptional Citizens Advice and Law Centre delivering national legal advice services, both frontline and second tier, to people who are unable to afford legal representation and advice. We are based within the Royal Courts of Justice, the Central London Family Court and community sites across London, where we deliver local Citizens Advice services.

This post is a new role within our Miscarriage of Justice Support Service, the only national service in England and Wales providing specialist support to people affected by miscarriages of justice. Our role is to support individuals whose criminal convictions have been quashed by the Court of Appeal. Many clients have spent many years, and sometimes decades, in prison before their convictions were overturned. As a result, many experience complex trauma, institutionalisation and significant challenges associated with release and reintegration.

Our work is grounded in the belief that those affected by miscarriages of justice deserve not only to have their convictions overturned, but to be supported with dignity, continuity, and recognition as they rebuild their lives. We offer long-term, person-centred, trauma-informed support tailored to the needs of each individual.

Working alongside the two MJSS Caseworkers, the specialist Mental Health Nurse will provide mental health assessments, psycho-social support and interventions to people affected by a serious miscarriages of justice.

The role includes support planning, delivery of interventions within professional competence, facilitating access to appropriate services, liaison with health and social care providers, and supporting individuals through key stages of their journey, including whilst waiting on their appeal to be heard (whilst still in prison), possible release from custody and community reintegration. The focus will be on MJSS clients but may expand to their family members or other close relations who can also be deeply affected by the client’s incarceration and subsequent release.

The two Caseworkers are based at our offices within the Royal Courts of Justice in London. The team meet clients in person initially, to build a relationship, which will involve travel across England and Wales. Once a relationship has been established, typically we then communicate via telephone and online, but people may still need in-person support e.g. attending appointments with them.

Ideally the post-holder would come into the office at least several times a month to build and maintain an excellent working relationship with the Caseworkers, giving the option to work at other times from home or to travel. Travel for this role will vary according to the needs of each client, but we expect this to be round once a fortnight. All travel expenses will be paid by RCJ Advice.

We’re looking for a highly skilled individual who will help build on our relationships and networks across Westminster, to deliver ambitious political leadership on a range of issues. The post holder will be responsible for leading advocacy interventions and providing political support to our policy experts, with a focus on Transport and Resources policy.

As a senior political adviser within the politics team, you will also be involved with, and lead on, major projects or themes of work across the political leadership theme (including the All Party Parliamentary Group on the Environment (APPG), which Green Alliance holds the secretariat for), managing and developing key external relationships and supporting the Director of politics as they lead the politics team.

You will need to be an exceptional communicator, adept at bringing people together around a shared vision and have the interpersonal skills to inspire and work across Green Alliance and liaise with our extensive network of partners.

You will be a highly organised, capable multi-tasker with experience managing projects and able to think on your feet, while managing multiple relationships and advocating plans concurrently.

The role entails identifying and leading on opportunities for the UK government to achieve environmental progress and implementing advocacy strategies to secure it. You will have direct access to senior policy makers and environmental leaders, so will need to articulate recommendations succinctly and persuasively.

The role requires excellent understanding of UK political processes (especially in Westminster, parliament and Whitehall) and experience of using it to influence policy effectively. Experience of operating within the system or of working directly with politicians and the media to achieve policy change would be a distinct advantage.

The British Psychological Society is the membership and representative body for psychologists and the wider psychological professions in the UK.

We are seeking a Senior Policy & Public Affairs Adviser to join our friendly Policy & Public Affairs team. This is a great opportunity to support the BPS’ advocacy and policy objectives, helping ensure that the views and expertise of psychologists are heard by key decision makers.

The Senior Policy & Public Affairs Adviser works across member networks, political and government stakeholders, analysing policy developments and seeking opportunities to influence national policy on behalf of our members. Our members work across a range of sectors, including health, education, justice, sports and exercise, so the post-holder will be required to collaborate with a wide range of members, teams and external partners to deliver impactful outcomes and shared goals.

Why join us?

• Influence policy on nationally significant issues across the UK
• Work directly with politicians, government officials and senior stakeholders
• Collaborate with leading psychologists and subject matter experts
• Represent a respected professional body with a trusted voice
• Play a visible role in delivering policy change.

What you'll be doing

• Drive policy development and produce briefing materials
• Monitor Westminster, Whitehall and other administrations
• Manage consultations and consultation responses
• Represent BPS at policy forums and stakeholder groups
• Build strong relationships with members and policymakers.

Who will thrive in this role?

We are looking for someone with significant experience of working in a policy, public affairs or political capacity with a strong understanding of Westminster and political decision-making.

Oral and written communication must be your strength, with the ability to influence, engage and build relationships with different audiences and stakeholders. The post-holder will be required to collaborate across teams and with external partners to deliver impactful policy outcomes.

We offer a friendly, values led working culture with an excellent benefits package that includes:

• Agile & flexible working·     
• Generous leave entitlement
• Occupational pension scheme
• Cycle to work scheme / free eye care vouchers / Winter flu vaccinations
• Tailored learning & development
• Employee Assistance Programme
• Life Assurance Scheme
• Discounts scheme with national organisations

How to apply

To apply, please submit your CV and a covering letter detailing how you meet the criteria in the job profile by 6th September at 23:30. Please note that applications without a covering letter will not be progressed. Interviews will be on-line 23rd-25th September.

The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances. We are only able to accept applications that can demonstrate a right to work in the UK as we are unable to sponsor people requiring a work visa. Due to the large number of applications we receive, it is not possible to update you on the progress of the application until after the closing date.  If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion.

Are you passionate about improving the health and well-being of your local community? Do you have the skills and compassion to support individuals living with long-term health conditions? We’re looking for a motivated Health & Wellbeing Facilitator to join our dedicated team at Age UK Bromley & Greenwich.

About the Role
As a Health & Wellbeing Facilitator, you will play a pivotal role in delivering our Long-Term Health Conditions Programme. This includes leading self-management workshops, organising peer support groups, and empowering clients to make positive lifestyle changes. You’ll be a key player in helping individuals build confidence, enhance their health knowledge, and take control of their well-being. Working closely with colleagues and volunteers, you’ll connect clients to valuable services, create support networks, and make a tangible difference in their lives.

What You’ll Do:

• Work with the Lifestyle Coordinator to plan and deliver engaging health and well-being workshops for individuals with ongoing health conditions.
• Facilitate support groups, training and supervising volunteer peer mentors to provide targeted, condition-specific guidance.
• Collaborate with partner organisations to ensure a smooth referral process for additional services like Befriending, Carer Support, and Handyperson services.
• Provide personalised support through various channels, including face-to-face meetings, phone calls, and online communication.
• Help clients develop essential skills, such as managing medication, reducing stress, and communicating with healthcare providers.
• Monitor programme outcomes, maintain accurate client records, and contribute to continuous service improvement.

About You
We’re looking for someone with excellent communication skills, a proactive attitude, and a genuine passion for helping others. You should have experience working with individuals who face health challenges and a commitment to promoting independence and well-being. Knowledge of local resources and services is a plus, as is experience in organising health-related workshops or programmes.

Essential Skills & Experience:

• Strong communication skills with a track record of supporting individuals facing health challenges.
• A basic understanding of long-term health conditions and how they impact physical, emotional, and social well-being.
• Ability to work effectively both as part of a team and independently.
• A flexible and adaptive approach to meet the needs of our clients.

Why You’ll Love Working with Us
At Age UK Bromley & Greenwich, we are passionate about making later life a time to enjoy. Join a supportive, mission-driven team where your work is valued and where you’ll have the chance to make a real difference in your community. We value equality, respect, and creativity, offering a collaborative and flexible work environment.

What We Offer:

• 27 days of annual leave (pro rata), plus bank holidays.
• Pension scheme with a competitive employer match.
• Hybrid working options considered (after completion of Probation Period) to support work-life balance.
• Access to the Employee Assistance Programme for mental, financial, and physical well-being support.

What you will do as part of our team

• Providing a specialist advice and advocacy service to the homeless guests of our services, which include partner day centres and night shelters through the winter season.
• Employing creative thinking and practices to ensure that guests are supported and motivated to achieve their goals.
• Attending appointments with guests occasionally when needed
• Referring and signposting guests to accommodation providers, health services and other relevant internal and external support services, as necessary
• Maintaining good communication with the Managers of our partnered Drop-in Centres, Glass Door colleagues and local statutory and non-statutory services.
• Attending meetings with the casework team, external service providers and partner organisations when required
• Collating statistics and outcome measurements of the casework service for both internal and external use
• Maintaining a wel-organised and easily accessible administration system for the casework programme in line with relevant legislation (e.g. GDPR)
• Managing a small casework budget
• Undertaking any other duties, as required by the charity

Person specification

Essential

• At least one year experience of working one-on-one and assessing the needs of homeless people or similar disadvantaged client groups
• Empathetic attitude to homeless and vulnerably housed people
• Up-to-date knowledge of the welfare issues and legislation affecting homeless people
• Knowledge of relevant support services available to homeless people, particularly in West London
• Confident approach to, and experience of, dealing with challenging behaviour
• Ability to maintain good relationships with colleagues and external service providers
• Highly organised with strong time-management skills
• Ability to keep clear and up-to-date case records
• Experience and competent in MS Office packages
• Ability to work independently and take the initiative to make important decisions
• Flexible and supportive team member with excellent communication skills
• Ability to adhere to and implement Health & Safety, HR and operational policies
• Understanding of and commitment to Equal Opportunities
• For night shelter caseworkers, willingness to work a minimum of one evening per week
• This post will require an enhanced DBS check prior and during employment

Desirable

• Ability to speak Polish, Romanian or other Eastern European languages
• Experience of working alongside volunteers

As a Housing Options Officer, you will provide housing-related support, advice, and guidance to vulnerable young people aged 16-35 living in YMCA accommodation. You will work closely with residents to help them develop independent living skills, manage their tenancies, maximise their income, access education and employment opportunities, and move on to sustainable housing solutions. 

What you'll be doing

• Managing a caseload of young people and providing person-centred support.
• Completing assessments, support plans, and risk assessments.
• Supporting residents with budgeting, welfare benefits, tenancy sustainment, and life skills.
• Working with housing providers, local authorities, and support agencies to secure positive move-on outcomes.
• Managing rent arrears, anti-social behaviour, and resident welfare issues.
• Promoting safeguarding, wellbeing, and a psychologically informed environment (PIE).
• Acting as a shift lead when required and helping maintain a safe and supportive accommodation environment. 

About You

We are looking for someone who:

• Has experience supporting young people or vulnerable adults in a housing, support, youth work, or customer-facing environment.
• Understands the challenges facing young people experiencing homelessness.
• Has excellent communication, organisation, and relationship-building skills.
• Can work effectively with a range of internal and external partners.
• Is passionate about helping young people achieve positive futures.
• Can maintain professional boundaries while providing compassionate support.

As a Service Manager, you will lead the day-to-day delivery and ongoing development of the Newham Together Cafe, ensuring the service provides safe, high-quality, recovery-focused support to people experiencing or approaching a mental health crisis.

What you'll do 

• Lead the operational delivery and development of the service, ensuring it meets contractual requirements, quality standards and the needs of the local community
• Provide effective leadership, line management, supervision and support to staff and volunteers, promoting a positive, inclusive and high-performing team culture
• Monitor service performance, outcomes, capacity, safeguarding and risk, using data and feedback to drive continuous improvement and ensure effective service delivery
• Build and maintain strong partnerships with NHS services, commissioners, local authorities and community organisations, representing the service at partnership meetings and multi-agency forums.

Please see the job pack for more information. 

Job description 

We are looking for someone with the values and commitment to increase the independence,self-confidence and access to new opportunities for people with learning disabilities and enduring mental health support needs. This will be across our Supported Living Services in Kingston.You will be supporting people to live independently in the community in their own homes. 

Who we are 

At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services. We operate a range of services in SW London including outreach and small homes-based services in Kingston and Richmond. 

Who you are 

You are someone with experience of or a commitment to developing aperson-centred approach in working with people with complex needs and challenges. You will be a collegiate player, and someone able to see beyond the barriers that people with disabilities experienceevery day. Your values and working practice will align with those of the charity to maximise the independence of those you are working with;to enable their ability to make decisions about the types of service they are in receiptof and to ensure that your approach is both professional and sustainable. 

Key Responsibilities of this role 

Your primary responsibilities will include: 

• To work as part of a diverse and experienced team providing personalised support, advice and advocacy to people living independently or in supported accommodation. 

• To apply a collegiate approach to deliverstrengths-basedsupport that maximises independence,knowledge and confidence of those using our services. 

• To provide a key point of reference for information and support to those using the services and professionals and carers dependent on it. 

• To work independently across the boroughs weoperatein, with people in their homes or in accessing support and resources across the community. 

Critical Values in the delivery of this role 

• A commitment to building independence and self-confidence amongst your colleagues as well as those you provide services to. 

• Recognition of the skills,knowledge and commitment of those working around you and your contribution to them. 

• A professional,can-do attitude that finds solutions in the darkest corners. 

• A willingness to empower those around you to exercise authority to make mistakes, test things out and lead from the front. 

Benefits in working for us 

The charity ensures the following benefits for all its operational staff: 

• A baseline commitment to pay London living wage for all its front-line staff. 

• A commitment to training and professional development to at least Care Certificate 

• Inclusion in and contribution to the charity's pension scheme, if eligible 

• Access to a range of discount schemes 

• Access to the charity's employeeassistanceprogramme

Application Instructions

Please apply through our website.

Role overview 

Shine supports a community of over 15,000 members living with spina bifida and/or hydrocephalus, including 10,000 adults (25+).

You will be delivering high-quality support and creating opportunities for adults living with spina bifida and/or hydrocephalus and their carers, supporting Shine members to lead healthy, independent, and fulfilling lives by improving condition management and fostering connections within the Shine community. 

This role will focus on adults (25+), you will be primarily working within the Adult Services Team. However, there will be occasions when you will work across age groups to ensure the best outcomes for our members. 

The role is home-based and ideally you will live within an hour commute of London, within Essex, Kent or Sussex as you will be attending clinics in London and the Southeast as required. There would be occasional travel required across wider areas and nationally including attendance at events, conferences and meetings at our head office in Peterborough. 

The role is full time 35 hours per week, Monday - Friday with working core hours 9am-5pm with some flexibility to cover events evenings/weekends.

Key Responsibilities 

• Deliver innovative support across your region to improve health, social, and emotional outcomes for members. 

• Attend specialist clinics to engage with members and professionals. 

• Provide information, advice, and guidance to our adult members and carers, including hard-to-reach communities. 

• Support members to access benefits, services, and resources that promote financial stability, health, and independence. 

• Refer members to Shine’s Health team, internal specialists, or external agencies as appropriate. 

• Develop age-specific groups and peer support networks to reduce isolation and encourage social interaction. 

• Recruit and support Shine volunteers. 

• Contribute to regional and national events (face-to-face and virtual) based on member needs and interests. 

• Represent Shine at conferences, provide information, raise awareness among professionals, external organisations, and the public through presentations and training. 

• Promote Shine membership to individuals with relevant conditions. 

• Maintain accurate records using Shine’s CRM (Salesforce database). 

• Collaborate with colleagues across services, fundraising, marketing to identify opportunities for sustainability. 

• Maintain an up-to-date directory of contacts and share relevant information internally. 

• Undertake administrative tasks and other duties as required.

Other Core Requirements of Working for Shine 

• Ability to travel across designated areas. 

• Demonstrate flexibility and willingness to work outside core hours when required. 

• Ability to work from home and manage lone working effectively. 

• Self-motivated, with strong initiative and ability to work independently and as part of a dispersed team. 

• Full Enhanced DBS check, UK Right to Work and satisfactory references required. 

Benefits to working at Shine:

• Competitive salary: Review due April 2027 

• Regular working hours, and no shift work (some very occasional weekends or evenings) 

• 3% pension contribution 

• 25 days annual leave plus bank holidays, with additional discretionary leave between Christmas and New Year 

• Additional annual leave awarded for ‘long service’ 

• Opportunity to purchase additional annual leave 

• Broadband allowance for home-based roles 

• Life insurance after 12 months’ employment 

• Access to our Employee Support Programmeand Mental Health First Aiders 

• Support to learn and develop 

This is an exciting opportunity for a Disabled person with strong HR and service management experience to support our high quality Information and Advice and Speaking Up (casework) Services rooted in the Social Model of Disability, Disability Justice, Equity and Human Rights. This role sits within our Senior Leadership Team and is central to the smooth running and growth of our organisation.

• Role: Service Manager
• Reporting To: CEO
• Direct Reports: 3-4 members of our Information and Advice and Speaking Up Teams (including 2 Supervisors)
• Hours: 21 hours per week (flexibility around working pattern but must be available to work on a Monday)
• Salary: £38,934 - £51,912
• Location: Hybrid
• Start Date: 28 October 2026 or as soon as possible thereafter
• Contract Type: Fixed term until 30 September 2028, with potential of extension dependent upon funding
• This post is subject to a satisfactory Enhanced DBS (Disclosure and Barring Service) check.

We are looking for an individual with a deep commitment to Disabled people’s rights and passion for leading change. The successful candidate will lead, motivate and support a diverse team of passionate caseworkers, manage impactful services, lead on HR, deputise around safeguarding and develop and maintain key relationships with partners and funders, and more.

What do we mean when we say ‘Disabled’? - We use the term ‘Disabled people’ to mean all people living with an impairment or health condition. This includes:

• People with physical impairments
• People who experience mental distress/mental health issues
• Deaf People
• Hearing Impaired People
• Blind, partially sighted or Vision Impaired People
• People with learning disabilities
• People with long-term health conditions
• Neurodivergent People
• People with invisible impairments

We recognise and respect that some of the people mentioned above do not think of themselves as Disabled but we believe the groups above can face disabling barriers in society.