Location: Home based with requirement to attend Birmingham centre office

We’re the charity helping millions of people feel happier and healthier by spending more time on and along our canals and rivers. Our rich and tranquil spaces provide places to pause, relax and escape. But without extraordinary people, and the funding to make it happen, all of this would be lost. That’s where you come in.

The next 3 years will see an ambitious plan to accelerate growth in charitable income, building new communities of supporters from the ground up.  We are looking for people passionate about relationship management and stewarding supporters to give a great experience whilst raising money for the Trust.  We exist as a fundraising team so that we can do more for communities up and down the country using the power and benefits our waterways have to offer for Wellbeing, Nature, Employability & Urban Regeneration. If you are inspired to change lives young and old then we would love to hear from you.  Join us, and make life better by water for everyone. Every day.

As we ensure we set our team up to deliver our ambious plans, we have an opportunity within our Individual Giving & Legacy Team for a Supporter Care Officer.  In this role you will support the Supporter Journey Manager by overseeing all aspects of the supporter care and stewardship programme, ensuring operational delivery to high standards across the team. Read below to find out more about the role.

Location: This is a remote working role, and as such we are very pleased that we can offer flexibility in location, however the successful candidate will be expected to attend our Birmingham centre hub/office (and other locations on occasions) for team and collaboration meetings on a monthly basis.

About the role

As Supporter Care Officer, you will work closely with the Supporter Journey Manager, and will be responsible to oversee all aspects of the supporter care and stewardship programme, ensuring operational delivery to high standards across the team. An important aspect of this role is that you will supervise the Supporter Care Assistant, and help develop & implement the supporter experience programmes, in particular, but not exclusively, Friends.  You will be working with the Supporter Journey Manager to implement and manage effective team workflows pertinent to delivering a great supporter experience, including banking & thanking & insight reporting.  In additio you will also provide support to wider fundraising teams in reviewing, developing and implementing key supporter experience tools such as the CRM.

Key Accountabilities:

• Lead on the development of best practice supporter care processes to make best use of our CRM, automating where possible - working with in house or external data specialists to ensure these systems work for the Trust and for the supporter, moving the right data to the right places, quickly and securely; ensure that delivery of all supporter care processes is carried out in a compliant manner in relation to GDPR, PECR & the Fundraising Code of Practice.
• Ensure that new supporters receive an exceptional Welcome Journey - ensure all best practice processes are implemented at the start of a donor’s experience; ensure all consenting supporters have a welcome call and will manage the supply of relevant data at the right times to ensure compliance and high standards of service.
• Provide supporters with engaging communications aligned to their interests and the Trust’s ambition - working with our Content Team, digital marketing specialists and external agencies, to provide a range of interactive content to maintain the support of our donors; choosing appropriate content – stories, video, podcasts and interactive items – to feature in regular e-newsletters; checking this content; and building the e-mails via our digital marketing platforms. 
• Working with the wider fundraising team and marketing colleagues to ensure that we have emotive, ethical and dynamic campaigns for renewing support and increasing individuals desire to give to the work of this Trust -  This will involve but not limited to; digital campaigns, telephone marketing programmes & key messaging development.
• Lead on the development and project management of our Supporter Reactivation and Upsell programmes including annual campaigns.
• Report on supporter interactions using the CRM dashboard and our digital marketing platforms.
• Working with our Insights Team, report on single and regular gifts, changes to communication preferences, gone-aways and database edits 
• Improve and develop a broad suite of standard thank you and welcome letters and e-mails. 
• Supervise and oversee the work of the Supporter Care Assistant, providing guidance and assistance where necessary. 
• Work alongside the Supporter Journey Manager and the Legacy Development Officer
• The role will also support the wider Individual & Legacy Giving Team - keeping abreast of new developments in fundraising and links to sponsored events, payroll giving and major donors.

About you

Knowledge, Experience & Skills:

• Your experience in areas listed below is essential to us , you may be degree qualified.
• Excellent understanding on Direct Debits, Gift Aid and the standing orders,
• Excellent understanding of Fundraising regulation and statutory data compliance
• Excellent working knowledge of CRM and integrated database systems
• Competence in the Microsoft Office Suite, especially Word, Outlook, Excel and MS Teams
• Proven track record in running a successful supporter care programme
• Very strong understanding of the important of great customer service in action, and experience in handling and managing a variety of customer enquiries.
• Demonstrable understanding of import, export, storage and processing of personal data
• Experience of Marketo, SAP and Sugar CRM will be an advantage, but not essential
• Experience of ‘quality control’ within a programme
• Track record of working with different financial systems that must ‘talk’ to each other
• Experience of working with wider teams and agencies to provide exceptional supporter care
• Effective analytical skills in relation to verbal, written and numerical data.
• An attention to detail to ensure accuracy, robustness and compliance of data stored.
• Highly organised & understanding of effective process mapping.

To Apply:click on the "Apply for this job" button and follow the process - complete the application form & upload current CV.

Interviews:  Initial interviews will be conducted virtually by MS Teams.   

If you have any questions about the role please contact the Recruitment Team.

In addition to your salary of £22,000 - £25,000, the Canal & River Trust offers a competitive contributory DC Pension scheme arrangement, great holiday entitlement (increasing with years of service) and numerous other employee benefits, including several salary sacrifice benefits, all of which can be found on our website.

We aim to represent the diverse communities we are part of and welcome applicants from across all sectors of the community. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do.  All candidates will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job. 

Find our more about us on our website.

About Us

We’re the charity helping millions of people feel happier and healthier by spending more time on and along our canals and rivers. Our rich and tranquil spaces provide places to pause, relax and escape. But without extraordinary people, and the funding to make it happen, all of this would be lost. That’s where you come in.

We are looking for a Legacy Development Officer to join our Fundraising Team and work with us to deliver our ambitious plans to accelerate growth in charitable income over the next 3 years.  This is a new role and will play an important part in growing and building new communities of supporters from the ground up. 

We are looking for people passionate about relationship management and stewarding supporters to give a great experience whilst raising money for the Trust.  We exist as a fundraising team so that we can do more for communities up and down the country using the power and benefits our waterways have to offer for Wellbeing, Nature, Employability & Urban Regeneration. If you are inspired to change lives young and old then we would love to hear from you.  Join us, and make life better by water for everyone. Every day.

Location: This is a remote working role, and as such we are very pleased that we can offer flexibility in location, however the successful candidate will be expected to attend our Birmingham centre hub/office (and other locations on occasions) for team and collaboration meetings on a monthly basis.

About the role

This role will lead development of the Trust’s legacy programme to maximise support and income generation through gifts in wills. Reporting directly to the Head of Individual Giving and Legacies, you will develop and deliver a comprehensive legacy marketing and events programme for our key audiences to create a sustainable legacy income pipeline.  To successfully deliver our Legacy programme you will work closely with your Individual & Legacy Giving Team colleagues, and stakeholders across the Trust, within the Marketing & Supporter Development Team, Insight and Evidence Team,  Strategic Transformation Team & Finance Team. Ability to influence senior stakeholders internally and externally is essential for success.

Key accountabilities:

Legacy marketing programme

• Develop & lead delivery of the marketing activity that will lead to the Trust having a pipeline for legacy giving. This may include work around direct mail campaigns, telemarketing, digital marketing and production/fulfilment of materials.
• Co-ordinate, plan and evaluate legacy campaigns and initiatives, including free will-writing schemes, legacy promotion consortia, exhibitions and other relevant promotions.
• Plan and deliver a bespoke legacy engagement events programme, designed to overcome barriers and move prospects through the legacy decision-making process. The role holder will be expected to work at events, which could be evenings and weekends, and must be able to travel.
• Develop partnerships with recognised industry specialists such as the Free Wills Network and Co-ordinate with our external legacy administration agency to support day-to-day administrative tasks for the legacy programme including soft thanking.

Fulfilment and Management of Legacy enquiries

• Receive and collate information such as legacy responses, enquiries and various supporter communications, ensuring timely processing on the Trust’s systems while maintaining accurate and reliable records, including recording of suppressions and data consents.

Supporter Stewardship

• Ensure accurate reporting frameworks are established & managed to provide clear evidence/monitoring of the Legacy pipeline.
• Use insight and data to deepen our understanding of our supporters to inform the development of the stewardship programme, working alongside the Supporter Journey  Manager and the Supporter Care Team to ensure there are specific and bespoke Legacy touchpoints.
• Ensure all supporters receive the best end-to-end supporter journey experience that includes relevant points of inspirational engagement & key messages to deepen relationships & drive conversions.
• Support the wider Individual Giving and Legacy team when required to steward all supporters and respond to enquiries.
• Build up a good relationship with the finance team and ensure they understand our systems and processes and can create and pull reports that accurately reflect our forecasting and budgets.

About you

• You will be able to demonstrate a strong literacy and numeracy skills.  You may be degree level educated, however this is not essential.
• Experienced legacy fundraiser with a proven track record in securing gifts in wills, with the ability to apply specialist marketing knowledge in legacy giving.
• Minimum two years’ experience in promotion and coordination of legacy programmes working for or on behalf of a not-for-profit organisation
• Evidence of creating and organising specialist events and communicate effectively 
• A sound knowledge of the Code of Fundraising Practice, data protection rules and other relevant sector regulations.
• Ability to develop relationships with potential supporters but also internal & external stakeholders.
• Excellent administrative and organisational skills, with a keen eye for detail.
• IT skills including MS Office (Word, Excel, PowerPoint, Teams) & fundraising databases
• Strong influencing skills
• Excellent interpersonal skills with ability to adapt confidently and effectively to face to face, virtual, and telephone meetings
• Work positively and proactively within a busy and successful individual and legacy giving team.
• Ability to prioritise and and deliver to sometimes tight deadlines.

To Apply:click on the "Apply for this job" button and follow the process - complete the application form & upload current CV.

Interviews:  Initial interviews will be conducted virtually by MS Teams.   

If you have any questions about the role please contact our Recruitment Team. 

What We Offer

In addition to your salary of £30,000 - £33,545, the Canal & River Trust offers a competitive contributory DC Pension scheme arrangement, great holiday entitlement (increasing with years of service) and numerous other employee benefits, including several salary sacrifice benefits, all of which can be found via our 'apply' portal.

We aim to represent the diverse communities we are part of and welcome applicants from across all sectors of the community. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do.  All candidates will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job. 

For this year in the run up to Christmas do you want to join our logistics team and thousands of volunteers in gathering in half a million boxes from across the UK, processing them and then sending them to children all around the world.

For four months become part of the world’s largest shoebox appeal where Samaritan’s Purse, together with local churches here and overseas, distributes gift-filled shoeboxes to children in need overseas and in so doing demonstrates God’s love in a tangible way whilst sharing the Good News of Jesus Christ.

We are looking to employ three Administrators on temporary contracts at our Processing Centre in Oldbury, Birmingham to assist primarily with Coordinating Collections and maintaining systems during our Christmas shoebox campaign from August 2021 through to December 2021 (note if you have holiday booked for August this will not prejudice applications).

 You will need to:

• be quick to learn

• have a clear and confident telephone manner

• good PC skills, particularly knowledge of Microsoft Office

• happy to work independently

• be comfortable working in a very busy environment

• have a positive, ‘can do’ attitude

• be flexible regarding the tasks you may be given

• ideally have experience of working in an office.

In accordance with the Equality Act of 2010 and due to both the nature and context of the role there is an ‘occupational requirement’ for the post holder to be a committed Christian. The job holder should be committed to the purpose of Samaritan’s Purse and be able to demonstrate enthusiasm for the Christian purposes of the organisation and be able to live out, hold to, support and contribute to its Christian ethos.

Individual Giving Manager

We’re looking for an experienced and driven individual to join the Growth and Acquisition team within Mass Engagement. You will be joining the Stroke Association at an exciting and important stage as it continues to develop, diversify and significantly build its individual donor bases and income.

Position: Supporter Acquisition Manager

Location: Home-based, U.K Nationwide

Hours: 35 hours per week

Salary: Salary circa £34,700 per annum (inner London weighting £3,299 per annum/pro rata or outer London weighting £1,755 per annum/pro rata may be applied in accordance to where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 14 August 2021

Interview Date: To be confirmed

Due to the Covid-19 pandemic interviews may be held via video conferencing. Please let us know if this will present any challenges when you email your application

The Role

Your significant experience within supporter acquisition will stand you in good stead as you take responsibility for delivering growth and income across the cash, regular giving and lottery programmes and further develop our In Memory offer across multi channels. If you have a proven track record in innovation, recognising and developing key opportunities for new supporter recruitment, then this could be the role for you.

You’ll work closely with colleagues right across to support growth in income and engagement.

About You

We’re looking for someone with key strengths and experience in the following areas:

• Multi-year budget development, planning and forecasting
• Developing and delivering multi-channel, high volume response campaigns / appeals
• Innovation and insight-led product / proposition development /audience personas
• Charity / marketing legislation and regulation

To fulfil the role, you must have the right to work in the U.K

You will be asked to submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

In return…

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke and to raise stroke awareness in the local population. The charity offers a host of amazing benefits and flexible working options, with opportunities to progress your career.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Acquisition, Supporter Acquisition, Supporter Acquisition Manager, Supporter Acquisition Lead, Supporter Acquisition Officer, Insight, Individual Giving, Individual Giving Fundraiser, Fundraising, Fundraiser, Donor Acquisitions, Income Generation, Income Generation Manager, Major Donor, Partnerships, Disability, Charity, Supporter Engagement, Legacy, Legacy and In Memory, In Memory, Legacy and In Memory Manager, In Memory Fundraiser, Legacy Fundraiser, Marketing, Fundraising Marketing, Digital Marketing, Stroke, Charity, Not for Profit.

Location: Any of our UK Trust offices

This is a fantastic opportunity for an accomplished delivery manager to join The Prince’s Trust, leading the work of our Operations Systems team.

Making an impact on young people is at the heart of what we do. Your role will help our technology team effectively deliver change, ensuring our frontline teams have access to systems that meet their needs and are as efficient and effective as possible. We have an exciting transformation agenda ahead of us and need the support of an exceptional delivery manager, as maternity leave cover, to make things happen!

Most importantly you must believe in The Trust’s work, live our company values and fit in with our team’s positive, supportive and collaborative culture.

What you will do:

• Plan, manage and assume overall accountability for the delivery and ongoing optimisation of a number of delivery streams across the Trust’s operational systems including both continuous improvement and major change initiatives
• Work with senior colleagues in Technology and across the organisation to facilitate the solution design process to ensure that project requests can be effectively scoped, budgeted and signed off
• Take a hands-on role in leading the full delivery lifecycle; leading and demonstrating through actions and coaching what good practice looks like.

What we need from you:

• Excellent project delivery skills, with experience of scrum-based delivery – we have adopted and fully embedded scrum, so you will need to lead and continuously improve these ways of working
• Strong ability to bring control and order to ambiguity, enjoying the challenge of overcoming problems due to a desire to continually improve the way things are done
• Experience leading the work of business analysis and test teams.
• Excellent communication and stakeholder management skills.

For more information and to apply, please go to our website.

To be considered, you will need to add your CV and a covering statement as to how your experience fits the role criteria. We are currently receiving high volumes of applications, so we urge you to complete a supporting statement, otherwise, your application could be unsuccessful. We are advertising two Delivery Manager roles at the moment for two different teams. Please feel free to apply for both if you are interested in both and use your cover letter to explain any preferences.

Location: Any of our UK Trust offices

This is a fantastic opportunity for an accomplished delivery manager to join The Prince’s Trust, leading the work of our Digital team.

Making an impact on young people is at the heart of what we do. Your role will help our digital team build amazing products for Young People that meet user needs, deliver against strategic objectives, and meet the required quality and compliance standards.

Most importantly you must believe in The Trust’s work, live our company values and fit in with our team’s positive, supportive and collaborative culture.

What you will do:

• Plan, manage and assume overall accountability for the delivery and ongoing optimisation of digital solutions for Young People including both continuous improvement and major change initiatives
• Work with senior colleagues in Technology and across the organisation to facilitate the solution design process to ensure that project requests can be effectively scoped, budgeted and signed off
• Take a hands-on role in leading the full delivery lifecycle; leading and demonstrating through actions and coaching what good practice looks like.

What we need from you:

• Excellent project delivery skills, with experience of delivery within hybrid waterfall and agile environments.
• Excellent knowledge of the technical development process and good practice, including an understanding of the importance of security, data protection, accessibility and safeguarding requirements
• Significant experience of managing a development team working on bespoke development and off the shelf products for online learning and online content repositories
• Strong collaborative and consultative approach working alongside a multidisciplinary digital team, including Product Managers, Business Analysts, Designers, Developers and Testers, as well as other specialist roles and functions across the organisation.

For more information and to apply, please go to our website. 

To be considered, you will need to add your CV and a covering statement as to how your experience fits the role criteria. We are currently receiving high volumes of applications, so we urge you to complete a supporting statement, otherwise, your application could be unsuccessful. We are advertising two Delivery Manager roles at the moment for two different teams. Please feel free to apply for both if you are interested in both and use your cover letter to explain any preferences.

Are you passionate about fostering and adoption? Are you based in the West Midlands, East Midlands or East of England? Are you great at building relationships and developing partnerships? If you’ve answered yes to all of these, you could be our new Central and East of England Regional Lead.

We are looking for a strategic leader with a breadth of communication skills, and with a proven track record of pioneering new work with church and commissioning stakeholders to  initiate, coordinate, and oversee the work of Home for Good across the Midlands and East of England.

This role will require regular travel throughout the West Midlands, East Midlands and East of England and occasional travel within the rest of the UK. When not out and about, the postholder will be based from home. We welcome applications from all suitably qualified persons and all appointments will be made on merit. We are seeking to ensure a diverse workforce and welcome applicants from ethnic minority groups.

At the heart of Home for Good’s team culture is our love for Jesus and passion for serving and supporting vulnerable children. The post-holder will be expected to model these core values and help shape team life. Therefore this post is subject to an Occupational Requirement that the postholder be a committed Christian under Part 1 of Schedule 9 to the Equality Act 2010.

Main Tasks - see the application pack for more detail on each of these

• Strategic church engagement
• Networking, relationship building and partnership development.
• Development and delivery of agreements
• Recruit and deploy Champion volunteers.
• Fundraising
• Operational tasks

Please see the application pack for more information. The closing date for this role is 9am on Monday 2 August 2021. To apply please submit a CV and covering letter, illustrating how you meet the requirements of the role. 

About Us

The National Lottery Community Fund is the largest funder of community activity in the UK - we’re proud to award money raised by players of The National Lottery  to communities across the UK.

At the heart of everything we do is the belief that when people are in the lead, communities thrive. National Lottery funding is open to everyone and we’re privileged to be able to work with the smallest of grassroots groups right up to large UK-wide charities and community groups. We support a wide range of projects with grants ranging from as little as £500 to multi-million-pound programmes.

Last year alone we gave out over half a billion pounds (£588.2 million) of National Lottery funding to over 14,000 community projects across the UK, enabling even more people and communities to bring their ideas and ambitions to life. Over eight in ten (83%) of our grants were for less than £10k, going to grassroots groups and charities.

We are here to support people and communities through bad times as well as good – and that has never been so important as this year. Thanks to National Lottery players, we’ve been able to respond quickly and positively to communities working hard to mitigate the impact of COVID-19. Their efforts have been humbling and inspiring and we’re delighted to have been able to help by distributing over £400 million pounds in National Lottery funding alone across the UK since the first lockdown began in March 2020.

About the Role

We have a new opportunity here at The National Lottery Community Fund for an Equity Diversity and Inclusion (EDI) Manager.  

As one of two Equity Diversity and Inclusion (EDI) Managers based in the Funding Strategy Directorate reporting into our Head of EDI, your focus will be to provide a policy and practice advice and guidance service to our Central and Corporate Directorates providing the key point of contact for EDI. You will work across a broad range of topics and colleague requirements including communications, service and programme design, CSR, tech and data, knowledge and learning, controls and assurance.

Your fellow EDI manager will focus on funding Portfolios and a colleague in our People Team will focus on colleague experience.  You will work together to convene and develop a cross Fund EDI staff matrix and other communication channels, sharing best practice and contextual information, promoting alignment and delivery of the EDI strategy across the Fund.

Contract Type: Permanent

Hours: 37 Hours per week, flexible working considered

Applications closing: 11 August

Interview Date: W/C 16 August for first stage with potential second stage

Location: National – flexible working, occasional travel to offices

Essential Criteria

• Relevant professional or lived experience knowledge of working on issues of equity, diversity and inclusion in an organisational setting.
• Ability to research and develop policy and practice in support of diverse roles and responsibilities within a complex organisation, applying a lens of equity, diversity and inclusion.
• Demonstrated ability to communicate and make effective relationships across diverse audiences including staff members, senior team members and governance to achieve purpose.

Desirable Criteria

• Perseverance and ability to get things done.
• Excellent IT, planning and organisational skills
• Ability to deal with complex emerging environments

For You

We seek to develop our staff and offer a wide range of personal development opportunities.

We offer a wide range of generous benefits including:

• Generous annual leave and company pension scheme
• Flexible working to support staff with their work/life balance, taking into account things such as caring responsibilities, worship and attendance at religious festivals
• Enhanced paid maternity, paternity and adoption leave
• Season ticket and cycle to work loans
• Paid volunteering leave

How to Apply

Visit our jobs page on The National Lottery Community page for further details about the vacancy and our application process.

Equal Opportunities

We believe our people should represent the communities, organisations and individuals we work with. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic (BAME) backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds.

Equality, diversity and inclusion in our grant-making, and amongst our people, are all vital to our success in supporting people and communities to thrive.  We believe our people should represent the communities, organisations and individuals we work with.  We are committed to being an inclusive and great place to work, and recognise our people come from diverse backgrounds. We are a Disability Confident employer and positively welcome applications from disabled people.

This post is a 12 month fixed-term contract. 

BCLM is an equal opportunities employer and we are particularly keen to hear from applicants from underrepresented groups.

Black Country Living Museum is one of Europe’s most successful open-air museums. Our strategic view is that our success originates from being an independent heritage business, and giving equal weight to our purpose as a museum, charity, and visitor attraction. The Museum is also regularly used for TV and Film locations, and hosts some fantastic seasonal and themed events including our 1940s Weekend and Peaky Blinders Nights. We are currently embarking upon the single largest development in our 40-year history with a multi-million pound investment to take our story into the 1940s, 1950s, and 1960s. 

BCLM is looking for a Corporate Development Manager to seek out, scope, develop and deliver new opportunities for the Museum to work with businesses including commercial sponsorship agreements, in-kind support, charitable donations and the Business Partners scheme.

Working as part of a small Development team, led by the Director of Development, this role will work alongside a Development Manager who focuses on fundraising from trusts and individuals and a Development Coordinator providing administrative support. 

Key responsibilities of this role include: 

• Supporting the £2.75m fundraising campaign for our capital development project BCLM: Forging Ahead focusing on achieving income from businesses. 
• Managing and developing the Business Partner scheme, establishing it as a key source of unrestricted income for the Museum, actively promoting the scheme and working outside the Museum to recruit new Partners.
• Identifying, researching and making approaches to businesses regarding sponsorship. 
• Account managing the Museum’s sponsors, Business Partners and corporate supporters, working with teams across the Museum to successfully deliver agreed benefits.
• Managing an annual programme of events and communications to stakeholders including corporate prospects and existing donors/supporters.
• Being the first point of contact for enquiries regarding venue hire and filming, liaising with the Operations teams to deliver significant bookings. 

This role will suit a creative and adaptable person who has experience of corporate fundraising, conferences or sales in an arts/heritage or cultural environment, or delivering pitches and winning new business contracts.   You will be able to bring the story of the Museum alive, and engage with businesses to create fantastic partnerships that benefit both organisations. 

The role is based in the heart of the Black Country’s regeneration zone, with good road, rail, and, shortly, metro links. We are within good commutable distance from many of the surrounding counties, including Worcestershire and Staffordshire. As well as financial rewards, the museum offers a truly invigorating and kind work environment with a positive attitude to work life balance.

Closing date: Friday 6 August 2021.

Interviews will take place w/c 9 August 2021.

High Value Fundraising Officer

We’re looking for a flexible, creative and proactive individual with strong written and numerical skills, who can remain calm under pressure and while juggling a multitude of tasks.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives.  To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

Position: High Value Officer

Location: Homebased, U.K nationwide

Hours: 35 hours per week

Salary: Salary circa £25,000 per annum (inner London weighting £3,299 per annum/pro rata or outer London weighting £1,755 per annum/pro rata may be applied in accordance to where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 9 August 2021

Interview Date: 18 August 2021

Due to the Covid-19 pandemic interviews may be held via video conferencing. Please let us know if this will present any challenges when you email your application

The Role

Reporting to the Senior Case Creation Manager, you will play a key role in ensuring donors from each of the four teams within the High Value Engagement department (Philanthropy, Trusts & Grants, Bids & Tenders, and Corporate Partnerships) are provided with timely, accurate and compelling information which persuades them to support our work. You will be exposed to the entirety of the Stroke Association’s work and be the “go-to” person in terms of knowing where information is and how to access it with respect to the High Value Engagement department. Your work will help to ensure donors feel well stewarded and appreciated such that they go on to support us further in the future. You will also be deployed, as required and requested by the Senior Case Creation Manager, to any and all of the High Value Engagement Teams to support on specific projects.

About You

You will have experience of writing for external audiences and be comfortable and confident in working with staff at all levels of the organisation.

We are working to build a more diverse organisation: one where we recognise and promote everyone’s individuality with kindness, and where we harness the value and diversity that everyone brings to help deliver our goals. We encourage applications from anyone who wants to be part of that future. And in particular, we would encourage anyone with lived experience of stroke to apply.

You will be asked to submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

In return…

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke and to raise stroke awareness in the local population. We offer a host of amazing benefits and flexible working options, with opportunities to progress your career.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there. We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives. Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

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This new role is a great opportunity for someone who wants to make their mark in the research/charity sector.  Our aim is to increase the quality and quantity of our published research in preventing child sexual abuse.

You will have a high level of expertise in analysing data for impact evaluation within the human services or child protection field.  You will be an energetic professional, proactive and outcome focused with exceptional communication and relationship skills and with a finger on the pulse of latest research relevant to our area of practice.  A great team player, you will strive for excellence in everything that you do.

You will undertake as well as co-ordinate all aspects of research and evaluation within the Foundation, including that undertaken in collaboration with other organisations and academics.  Support colleagues in research activities; conduct and oversee literature reviews; lead on the design and development of data collection tools; engage with a range of beneficiaries including perpetrators of or people affected by child sexual abuse; undertake qualitative and quantitative data collection, analysis and write up and develop external networks to foster research collaborations, inform the development of research objectives/proposals and identify potential sources of funding.

The post is based at either our Bromsgrove or Epsom office with travel between the two and some home working.

In the event of exceptionally high levels of response, we reserve the right to close the post before the date stated in order to prevent the number of applications received being unmanageable.  You are advised to submit your completed application form as soon as possible to have the best chance of being considered.

Quality Standards Co-ordinator (Exempt Accommodation) 

Overview 

Over the last decade, the structures and processes underpinning the housing market have led to increasing homelessness and insecure poor quality accommodation. Passivity and the absence of effective regulation penalises some of our most vulnerable citizens. Whilst this is a national issue, many of the resolutions sit within local systems.

Increasing use of ‘exempt accommodation’ to house vulnerable people has been an accelerating trend across the last decade. Both commissioned and non-commissioned provision have successfully averted homelessness. However, our focus is on the non-commissioned provision that forms the majority of the offer as currently the accommodation is without any external assessment, or assurance that the minimal support, care and supervision is being provided. 

Aside from the direct impact on vulnerable citizens, Birmingham City Council has formally recognised the wider implications of increasing use of exempt accommodation. These include: 

1. Additional pressures on statutory agencies 

2. Reduced public safety 

3. Loss of private rented sector homes. 

4. Increase in referrals from outside of the city.

5. Loss of economic independence of residents and tenants 

6. Poor alignment with ‘care, support and supervision’ needs for individual residents. 

To address these challenges we all need to work as partners in improving the housing in the city. The Quality Standards alongside the ‘Charter of Rights’ aims to support this complex issue.

We are recruiting to the following role: 

Quality Standards Co-ordinator (Exempt Accommodation) 
SO2 SCP 32  (£28,203) 
35 hours per week 
6 month fixed term contract with possibility of extension 
Location: Blend of home working, Central Birmingham Office Based and Community Visits)

The quality standards framework around non-commissioned exempt accommodation is a new approach with an aim to create consistency and transparency for current or potential residents and referring agencies. 

You will play a pivotal role in the co-ordination and delivery of quality standards for exempt accommodation and associated activity. You will act as the point of contact for providers to advise, guide and support on the aims and delivery of the Quality Standards.

With a robust understanding of the experience of people within exempt accommodation in Birmingham, the successful candidate will be responsible for the development and ongoing maintenance of a robust quality management framework through Co-production with partners. 

The successful candidate will be required to support a delivery plan for the work including, milestones, outputs, outcomes and potential new priorities, as well as to co-ordinate the activity associated with the quality standards that supports the ongoing financial sustainability of the project.  This will involve desktop reviews and onsite visits against the quality standards.

ABOUT YOU 

The ideal candidate will be forward thinking, proactive and driven to achieve positive outcomes. You will have excellent communication, and organisational skills, ideally with experience in engaging with the housing sector and/or assessment of quality standards within a support setting. A proven ability to adhere to processes and set standards or performance management. Work well both independently and as part of a team. The ability to motivate a diverse range of stakeholders to develop best practice. You will also demonstrate that you share BVSC’s values, possess drive to shape this new and exciting role.

We are looking for candidates that can demonstrate the following BVSC organisational values:

COMMITMENT: Making a positive difference through passion, innovation and social action. 

COLLABORATION: Connecting people and organisations to work together to improve lives. 

INCLUSION: Empowering and involving everyone in creating a fair and equitable Birmingham. 

INTEGRITY: Building trust through delivering excellent outcomes. 

Closing date for applications – Thursday 5 August 10am

Interviews to take place – Tuesday 10 August 

Secondments will be considered for all posts. 

BVSC is an equal opportunities employer.

£49,700 - £56,524+ accountancy allowance up to £5,000 (fully qualified)

The Government Property Agency’s mission is to provide great places to work for civil servants. We are using our scale and commercial expertise to do this effectively, efficiently and sustainably, helping to support growth in all parts of the UK. We are growing rapidly through acquisition of Government properties from Departments. Turnover has risen from £0.4bn in 20/21 to £1.1bn in 21/22 and it will continue to grow as more properties are transferred and run by GPA. The postholder can be based at any of the GPA locations with Finance presence outside London. GPA has offices in Birmingham, 23 Stephenson Street, Leeds, The Lateral; Manchester, Piccadilly Gate; Nottingham, Apex Court. Some business travel may be needed in due course when travel restrictions allow. 

Creating a first class finance function at the heart of decision making is a key priority of our transformation programme. The finance team will provide robust financial reporting and control alongside outstanding commercial business finance advice.

The Head of Financial Accounts is responsible for the production of the GPA Annual Report and Accounts which is independently audited and laid in Parliament to strict deadlines. The post holder will also lead on the production of consolidation returns for the Cabinet Office departmental accounts and Whole of Government Accounts. The role requires the post holder to manage two members of staff in planning and delivering while identifying and managing key assurance risks and issues. Further growth will be required as GPA expands its client and property base.

The responsibilities of the Head of Financial Accounts will include

• Lead the production of the GPA Annual Report and Accounts including provision of consolidation returns for Cabinet Office departmental accounts and Whole of Government Accounts
• Manage internal assurance processes including balance sheet reconciliations
• Coordinate the delivery of internal and external audits
• Provide advice on technical accounting and regularity issues including spending controls compliance
• Drive continuous process efficiencies and improvements across the function, delivering maximum value for the GPA and ensuring robust controls are in place
• Seek out opportunities to lead/contribute to cross-government and cross-finance initiatives outside of own role
• Build relationships with key staff across Finance and the business in order to maintain effectiveness and relevance during change
• Ensure Record to Report principles are embedded within the GPA

The post holder may be required to undertake additional responsibilities as expected in relation to the role and grade.

Key Skills & Experience

• Recognised professional accounting qualification e.g., CCAB/CIMA accountancy qualification.
• Good experience of financial reporting, ideally in a public sector context
• Good experience of financial assurance
• Good experience of using Enterprise Resource Planning (ERP) systems
• Proficient using Microsoft Excel
• Ability to seek and analyse significant amounts of financial data to inform decisions
• Strong attention to detail with a focus on accuracy
• Ability to work in a geographically dispersed team
• Ability to plan and prepare to maximise time and productivity

For more information, please apply using the link, or contact Michael Swinburn or Jack White at our retained search agent, Robertson Bell.

Birmingham Botanical Gardens is looking for a new Head of Operations to join our important charity.

The role of Head of Operations is a crucial position within the Birmingham Botanical Gardens (BBG, registered charity number 528981). This is a permanent position with the post holder reporting to the CEO as an active member of the Senior Management Team. The post will work closely with the Head of Finance and the Development Director to drive forward the ambitious future of the charity. 

This position is a new senior role within BBG and will be responsible for achieving targets for annual operating income from visitors, membership, retail and events, together with measuring and raising overall visitor satisfaction. 

As the organisation plans major investment in BBG’ s buildings, site and organisation, the Head of Operations will be an essential member of the Team, taking responsibility for delivering improvements to visitor experience on the site and increasing income.

The Head of Operations will work closely with the Senior Management Team, Trustees, charity staff and third-party contractors, taking responsibility for BBG’s day-to-day operations, maximising income from admissions, membership, retail and events and for meeting targets for visitor growth and development. 

As part of this role, you will be responsible for ensuring that commercial activity delivers best value and financial returns for the charity, whilst also helping with the general management and improvements of the site, buildings, and gardens to ensure an excellent and safe visitor experience. Working with the wider BBG team, you will also seek to realise existing and grow opportunities for income generation and visitor growth. 

Key areas of work will include: 

• Visitor and commercial operations 
• Marketing and communications
• Events
• Staff management and volunteering
• Buildings, facilities and health & safety 

This is a crucial new position within the charity, and we are looking for a passionate, experienced candidate who can bring a range of skills and high energy to BBG.

To find out more and recieve a copy of our recruitment pack visit our website.