Individual support volunteer volunteer volunteer roles in Oakwood, england

Are you a HR professional? Could you give an hour a week to tackle pregnancy and maternity discrimination? Then we need you!

We’re not going to sugar-coat it, things aren’t great for working parents and pregnant women. It can feel frustrating and a bit depressing at times, but by being part of the Pregnant Then Screwed volunteer team, you get to turn that frustration into something positive. In the last year the fantastic volunteers on our Advice Line have spoken to over 5000 women and parents, collectively providing around 40 hours of free support and advice every week. Hundreds of women and parents call our Advice Line every day, but with a small team of volunteers we are only able to answer a fraction of those calls—this is where you come in.

We are looking for brilliant HR professionals who want to help Pregnant Then Screwed tackle the Motherhood Penalty by becoming a Volunteer HR Advisor.

Our Volunteer Advisors give around 1-2 hours a week of their time to the Advice Line. They use their HR knowledge to offer a kind, empathetic support and advice to help people to identify and challenge pregnancy and maternity discrimination in the workplace.

About the role

Role Title: Volunteer HR Advisor 
Location: Home-based (UK)
Reporting To: Head of Support Services

Time Commitment

The Advice Line is open Monday-Friday, 9am-3pm, with various available shifts during those times. We ask volunteers to give 1-2 hours per week on the Advice Line for a minimum of three months. 

Alternative time commitments can be considered and discussed as part of your application, so please do include any information that might be useful in your application form.

Main Role Purpose

The Advice Line HR Advisors play a vital role in providing support and guidance to working parents facing unfair treatment or discrimination in the workplace via our advice line. Volunteers will offer advice, listen empathetically, and provide information about employee rights and available resources. This role is critical in empowering parents to make informed decisions and navigate workplace challenges effectively.

Essential requirements

• Minimum CIPD level 5 Diploma in People Management with one professional reference.
• Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
• Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
• Access to a reliable and secure WIFI connection. Public WIFI is not suitable for this role.
• Excellent active and empathetic listening skills.
• Good written and verbal communication skills, including the ability to convey information clearly and concisely.
• A kind and welcoming telephone manner.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Comfortable using online communication tools.

Key Responsibilities

• Answer incoming phone calls to the PTS Advice Line from individuals seeking support and advice.
• Listen actively, empathise, and provide HR advice and guidance to support callers with their enquiries.
• Signpost to further information and other support organisations if necessary.
• Make referrals to our legal partner if required.
• Record all details of the call on our CRM system.
• Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.

What you can expect from PTS

• The opportunity to use your skill set to tackle the Motherhood Penalty and make a meaningful impact.
• An onboarding and induction period which can be completed at your own pace.
• Support from the PTS staff team and volunteer network.
• Access to our Volunteer Training Hub.
• Opportunities to help us further develop and shape our Support Services.

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

Volunteering in the shop

Mary's Living & Giving for Save the Children is unique - a vibrant result of the generous gifts of local individuals and companies being turned around by the skills and passions of volunteer teams, to create a destination retail experience. Selling womenswear, menswear, shoes, and bags to household goods, our shops can be found in the London villages and bring in vital funds for Save the Children.

Our Wandsworth Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children. 

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related). 

How to apply

Express your interest on email via the apply button. 

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

Are you passionate about singing and would like to empower others to use their voices in a choir? We are recruiting for a Choir Leader Volunteer at our Dame Gertrude Young House which supports men who have mental health needs. Choirs have shown to reduce stress levels and depression as well as creating a sense of togetherness. Your role will be to lead auditions to identify and pick out suitable choir members, provide necessary guidance and direction on tone, rhythm, pitch, tempo, and harmony as well as scheduling choir rehearsals.

Research suggests that music can stimulate the body’s natural feel-good chemicals. It can help energise our mood and provide an outlet for us to take control of our feelings. Singing is a powerful tool for bringing people together, reducing stress, and having fun.

Volunteering with Hestia will mean that you will play a key role in promoting strategies for positive wellbeing and recovery through music and singing! 

What you will be doing

• Direct choir members in warm-ups prior to practices and performances
• Decide on appropriate musical pieces for the choir to perform depending on the occasion and setting and Choose individual choir members to perform solo pieces.
• Lead auditions to identify and pick out potentially suitable choir members.
• Build a structure, choir harmony, Determining voice types
• Provide necessary guidance and direction during choir rehearsals to help choir members in attaining the correct tone, rhythm, pitch, tempo, and harmony.
• Direct choir members during musical performances
• Schedule choir rehearsals
• Craft appropriate choir formations for rehearsals and performance
• Selects music to meet the needs of the performance while also taking into account the group's aptitude and abilities

The skills you need

• Patient, passionate, creative, and assertive and knowledge and experience of working with individuals that live with mental health issues
• Music Education, or related field is preferred
• Experience of directing choirs
• Can interpret various styles of music
• Bold leadership and listening capabilities
• Strong communicator

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

Organisation: Support U is a leading LGBTQIA+ resource and support service based in the Thames Valley area. 

Location: Work from home but ideally based in or around Berkshire.

Commitment: Approximately 2-4 hours a week alongside any training and volunteer team catch ups / planning meetings 

Overview: 

Support U is launching Rainbow Line in January 2026 — a dedicated listening line for the LGBTQIA+ community — and we are seeking compassionate, committed volunteers to join us as Call Handlers. Rainbow Line has been created to offer LGBTQIA+ people a safe, confidential and non-judgemental space to talk, be heard, and feel supported.

The service is designed for individuals who may be feeling isolated, overwhelmed, or in need of someone to listen. While Rainbow Line is not a professional counselling, psychotherapy or crisis service, volunteers play a vital role in offering empathetic listening and, where appropriate, signposting callers to specialist services and organisations for further support. By volunteering with Rainbow Line, you’ll be helping to reduce isolation and create a more connected, supportive community.

What You’ll Be Doing 

• This is a home based volunteering role, but you’ll ideally need to be based in or around Berkshire.

• The telephone support service will run twice a week within a 2-hour time slot. You’ll ideally commit to 2–4 hours per week. 

• Service users will pre-book telephone appointments via our website. 

• You’ll answer pre-booked calls, providing a safe, non-judgemental space for users to talk openly and be heard, with signposting to other relevant services. 

• After each call, you’ll complete a short record noting topics that came up, and any safeguarding concerns. 

• Support U’s designated safeguarding leads will be available during service hours for any immediate advice or escalation. 

Who This Role Would Suit 

• Someone looking for a long term volunteering opportunity. 

• Qualified counsellors, psychotherapists, or other talking therapy practitioners who wish to give back to the community. 

• Students or trainees in counselling, psychotherapy, psychology, social work, or mental health nursing seeking practical experience. 

• Individuals with experience in other listening based support roles. 

• People with strong empathy, good listening skills, and an interest in supporting the wellbeing of the LGBTQ+ community. 

What’s In It for You 

• Make a direct and positive impact on the lives of LGBTQ+ individuals. 

• Help create a safe, judgement free space for those who may never have experienced one before. 

• Offer meaningful support, even a short 45 minute conversation can impact someone’s day or outlook. 

• Contribute to a wider effort to foster safety, inclusion, and understanding within the community. 

• Gain valuable experience in active listening, support work and working with diverse communities. 

• Be part of a welcoming, passionate and supportive team. 

Requirements 

• Based in or around Berkshire (desirable, but not essential)

• Able to realistically commit to a minimum of 2-4 hours per week for the long term. 

• Basic administrative skills and strong communication and organisation skills. 

• Some experience in a similar line of work (e.g. counselling, mentoring, support work) or willingness to learn and undertake training. 

• Willing to undergo an enhanced DBS check. 

• Evidence of completed safeguarding training or willingness to complete safeguarding training organised by Support U. 

• Comfortable using basic technology to answer calls/log call notes. 

• Commitment to maintaining confidentiality and safeguarding best practice. 

Are you a HR professional? Could you give an hour a week to tackle pregnancy and maternity discrimination? Then we need you!

We’re not going to sugar-coat it, things aren’t great for working parents and pregnant women. It can feel frustrating and a bit depressing at times, but by being part of the Pregnant Then Screwed volunteer team, you get to turn that frustration into something positive. In the last year the fantastic volunteers on our Advice Line have spoken to over 5000 women and parents, collectively providing around 40 hours of free support and advice every week. Hundreds of women and parents call our Advice Line every day, but with a small team of volunteers we are only able to answer a fraction of those calls—this is where you come in.

We are looking for brilliant HR professionals who want to help Pregnant Then Screwed tackle the Motherhood Penalty by becoming a Volunteer HR Advisor.

Our Volunteer Advisors give around 1-2 hours a week of their time to the Advice Line. They use their HR knowledge to offer a kind, empathetic support and advice to help people to identify and challenge pregnancy and maternity discrimination in the workplace.

About the role

Role Title: Volunteer HR Advisor 
Location: Home-based (UK)
Reporting To: Head of Support Services

Time Commitment

The Advice Line is open Monday-Friday, 9am-3pm, with various available shifts during those times. We ask volunteers to give 1-2 hours per week on the Advice Line for a minimum of three months. 

Alternative time commitments can be considered and discussed as part of your application, so please do include any information that might be useful in your application form.

Main Role Purpose

The Advice Line HR Advisors play a vital role in providing support and guidance to working parents facing unfair treatment or discrimination in the workplace via our advice line. Volunteers will offer advice, listen empathetically, and provide information about employee rights and available resources. This role is critical in empowering parents to make informed decisions and navigate workplace challenges effectively.

Essential requirements

• Minimum CIPD level 5 Diploma in People Management with one professional reference.
• Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
• Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
• Access to a reliable and secure WIFI connection. Public WIFI is not suitable for this role.
• Excellent active and empathetic listening skills.
• Good written and verbal communication skills, including the ability to convey information clearly and concisely.
• A kind and welcoming telephone manner.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Comfortable using online communication tools.

Key Responsibilities

• Answer incoming phone calls to the PTS Advice Line from individuals seeking support and advice.
• Listen actively, empathise, and provide HR advice and guidance to support callers with their enquiries.
• Signpost to further information and other support organisations if necessary.
• Make referrals to our legal partner if required.
• Record all details of the call on our CRM system.
• Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.

What you can expect from PTS

• The opportunity to use your skill set to tackle the Motherhood Penalty and make a meaningful impact.
• An onboarding and induction period which can be completed at your own pace.
• Support from the PTS staff team and volunteer network.
• Access to our Volunteer Training Hub.
• Opportunities to help us further develop and shape our Support Services.

Production Assistant

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons. Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance. We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace.To learn more about our impactful work at Quilombo UK, we encourage you to explore our website and YouTube channel. 

 Join us in leading positive change!

Role Overview

As a Production Assistant, you will support the Video Production Manager and team in all stages of video production, focusing primarily on the pre and production phase. Your role will be crucial in ensuring that our video projects are well-planned and executed smoothly. You will be involved in tasks ranging from script writing to stage setting, ensuring that all necessary preparations are in place for successful video production.
 

Main Responsibilities

• Collaborate with the Video Production Manager to develop and refine scripts for various video projects, conducting research to gather relevant information and insights to inform script content and invite guests when necessary.

• Assist in planning and setting up stages for video shoots, including arranging props, lighting, and other necessary equipment, and coordinate with the production team to ensure all stage elements are in place.

• Work with the Video Production Manager to create detailed production schedules and timelines, and coordinate with cast, crew, and other stakeholders to ensure everyone is informed of shoot dates and times.

• Assist in identifying and securing suitable locations for video shoots, conducting site visits to assess the suitability of locations and addressing any logistical considerations.

• Organize and manage all production materials and resources, including scripts, shot lists, and production notes, ensuring all necessary permits and permissions are obtained for filming locations.

• Act as a point of contact between the pre/production team and other departments, ensuring smooth communication and collaboration, and provide regular updates to the Video Production Manager on the progress of pr/production tasks.

Essential

• Provide production assistance as needed (e.g. props, crafty, runner duties)

• Good interpersonal skills with ability to get on with people at all levels.

• Strong organizational and time management skills.

• Excellent written and verbal communication abilities.

• Creativity and attention to detail in script writing and stage setting.

• Experience in camera set-ups for live events /ob-doc /scripted content

• Appropriate DIT practices for media management 

• Working knowledge of audio production and basic audio set-ups for live events and recorded audio. 

• To show professionalism at all levels and in all environments

• Proficiency with Google Workspace/Microsoft Office

• Working knowledge of file codecs and wrappers

• Digital Asset Management (Utilising enterprise versions of Google Drive etc)

• Coordinating the activities of writers, directors, managers, actors, and other personnel throughout the production process

Desirable

• Committed to working with the community with a passion for helping others less fortune 

• 1 + years of production in broadcast and film

• Understanding of broadcast acquisition standards for file deliveries

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Amy’s Place is a partnership between the Amy Winehouse Foundation and Clarion Housing, providing supported living accommodation for young women aged 18-30 in recovery from drugs, alcohol and other addictive behaviors.

An enthusiastic, reliable and compassionate volunteer with good interpersonal skills and a desire to help others. The volunteer needs to hold a professional level diploma in counselling and have training and experience working with individuals with eating disorders.

Activities

• To provide therapeutic support to young women (aged 18-30) with eating disorders
• One-to-One counselling sessions will aim to support the individual to improve self-confidence, identify and resolve negative thought processes, implement constructive coping strategies and empower them to fulfil attainable life goals
• To develop and promote a positive relationship with the women within allocated caseload
• To keep up-to-date with development in the field of counselling and eating disorder therapy
• To manage appropriate professional boundaries in the relationship
• To maintain records for monitoring, evaluation and tracking purposes plus service evaluation
• To take responsibility for own professional development

Requirements

• Hold a professional level diploma in counselling
• Hold professional membership with BACP, UKCP or equivalent
• Have own regular supervision with a qualified supervisor
• Fully trained in eating disorder therapy and previous experience supporting individuals with eating disorders
• This role requires us to carry out a check through the Disclosure and Barring Service for the Enhanced DBS

Commitment 

This is a flexible opportunity and volunteering times and frequency will vary depending on the volunteer’s availability and the needs of the residents. Ideally weekly one-to-one sessions for a minimum of 3 months.

Support 

•  Volunteers receive a thorough induction and have access to any relevant in-house and external training
•  Reasonable travel and lunch expenses will be reimbursed
• The role is based at the service in East London. The exact address cannot be given until the volunteer starts due to safety and privacy reasons.

Service

Amy’s Place is a partnership between the Amy Winehouse Foundation and Clarion Housing Group providing supported living accommodation for young women in recovery and receiving support with drug and alcohol issues.

We are looking for an enthusiastic, reliable and compassionate volunteer with good interpersonal skills and a desire to teach guitar, who will support young women to develop their piano skills and positively encourage their creative expression.

Location

East London.

Commitment

This is a flexible opportunity and volunteering times and frequency will vary depending on your availability and the needs of service users.  It might be every week or fortnight, 3 to 4 hours, ideally for a minimum of 3 months.

DBS

This role requires us to carry out a check through the Disclosure and Barring Service.

Activities

• Providing guitar lessons to residents, as well as supporting their individual musical goals.
• Developing and delivering individual session plans and documented session outcomes in order to assist each resident’s personal growth.

Support

• Volunteers receive a thorough induction and have access to any relevant in-house and external training.
• Volunteers have a named supervisor providing day-to-day support and encouragement.

Service

Amy’s Place is a partnership between the Amy Winehouse Foundation and Clarion Housing Group providing supported living accommodation for young women in recovery and receiving support with drug and alcohol issues.

We are looking for an enthusiastic, reliable and compassionate volunteer with good interpersonal skills and a desire to teach guitar, who will support young women to develop their guitar skills and positively encourage their creative expression.

Location

East London.

Commitment

This is a flexible opportunity and volunteering times and frequency will vary depending on your availability and the needs of service users.  It might be every week or fortnight, 3 to 4 hours, ideally for a minimum of 3 months.

DBS

This role requires us to carry out a check through the Disclosure and Barring Service.

Activities

• Providing guitar lessons to residents, as well as supporting their individual musical goals.
• Developing and delivering individual session plans and documented session outcomes in order to assist each resident’s personal growth.

Support

• Volunteers receive a thorough induction and have access to any relevant in-house and external training.
• Volunteers have a named supervisor providing day-to-day support and encouragement.

Are you a Romanian speaker looking for a meaningful way to give back to your community?
We invite you to become a volunteer for our Talking Bubble Project!

Many older adults and vulnerable individuals in the UK’s Romanian-speaking community experience loneliness and isolation. By giving just a small amount of your time each week, you can make a big difference — offering companionship and a friendly voice in their native language.

� What is the Talking Bubble Project?

☎️ A phone-based service that connects volunteers with individuals who may feel isolated or lonely. Through regular calls, you’ll help build friendships, brighten someone’s day, and offer emotional support — especially for those more comfortable speaking Romanian.

� Why volunteer with us?

✔ Support members of the Romanian-speaking community in the UK
✔ Make a real difference in someone’s life
✔ Enjoy flexible volunteering hours
✔ Receive training, ongoing support, and a reference upon completion
✔ Boost your own sense of fulfilment and purpose

✅ What’s required?

✔ Completion of online Safeguarding Adults Level 2 training
✔ A DBS check (both fully funded by us)
✔ A kind and compassionate approach, and a willingness to engage in friendly conversations

� How to get involved:

Apply through the CharityJob website — no previous experience needed.
This opportunity is open to UK residents only.

Help us bring connection and kindness to the Romanian-speaking community across the UK!

Education Volunteer Role Description 

Are you passionate about changing the way we treat animals? Do you want to help reduce environmental damage? Do you want to inspire people to enjoy healthy vegan food that both looks good and tastes great? 

The Vegan Society aims to make veganism more accessible. We help people to adopt a vegan lifestyle by supporting individuals, policy- and decision-makers, caterers, manufacturers, healthcare professionals and the media. 

Why do we need you? 

Laura Chepner is our Education Officer, and she is looking for a volunteer to support her in her role. Laura has a background in education, with a degree in Primary Education which preceded a decade of teaching and a short stint in the role of SENco (Special Educational Needs Coordinator). Shortly after that, Laura theorised vegan-inclusive teaching, published An Educator’s Guide for Vegan-Inclusive Teaching and worked as the UK’s first vegan-inclusion education specialist until joining The Vegan Society. 

At The Vegan Society, Laura supports vegan learners in education who have been discriminated against by acting as an intermediary between their families and the institution. Additionally, Laura supports educators by creating resources and delivering training sessions on what it means to be vegan-inclusive in their practice. Furthermore, Laura empowers parents/guardians to ask for vegan-inclusion by creating documents, with the help of The Education Network, that they can present and highlight their rights. 

What does this role involve? 

We support vegan learners and their families by offering practical resources, including tips for discussing veganism with schools, understanding legal protections and addressing concerns like catering and inclusivity. Our resources aim to help create an educational environment where vegan families feel respected and valued. This role will involve creating resources for families and educators. For example, template letters, guidance on legal protections, policy review requests, learning materials for children and much more.

What training and support is available? 

The ideal candidate for this role will have a background in Primary Education and be comfortable working independently. However, we are always willing to invite volunteers along to staff training when possible and to deliver training on specific skills in-house, as identified throughout the volunteering period. This role is remote, so support from the Education Officer will be available through email and phone calls as required. Monthly reviews with the Volunteering and Engagement Officer will also be conducted to ensure the volunteer is happy in their role. 

What skills would be useful in doing this role? 

• Qualified teacher

• Good written English

• Competent using Microsoft Office

• A strong understanding of the aims, campaigns and tone of voice of The Vegan Society 

• The ability to work independently. 

What does my availability need to be?  

This is an ongoing role and tasks will be requested by Laura on an ad hoc basis, volunteers can accept or decline each task. Volunteering can be done outside traditional working hours and in any time zone, although meetings and staff support will only be available between 9am and 5pm UK time. We ask volunteers to commit to a minimum of six months to make the best use of recruitment and induction time and to get the best out of their volunteering experience.

Who does this role report to?

Laura Chepner, Education Officer and Kaya Gromocki, Senior Volunteering and Engagement Officer.

Read Easy provides free, confidential, one to-one reading coaching for adults who struggle with reading, through a network of volunteer groups. Read Easy groups are changing the lives of individual adults across the country by providing them with the support they need to learn to read, and in turn opening doors for them to all sorts of new opportunities in life. You can read about the difference Read Easy makes here on our website.

Outline of the Administrator/Secretary role

Being an excellent timekeeper and an organised individual, your administration skills will be vital to support the smooth running of the local Management Team. By recording actions agreed at meetings, and supporting the Team Leader, Management Team and Coordinator with administrative support, this role ensures that the group functions at its best and works in the most efficient and effective way to help adults learn to read in your community.

How we will support you

You will be provided with the Management Team Handbook, training/induction, policies and guidance specifically needed for this role, including access to support from a Read Easy UK Regional Adviser, via your Team Leader. You will also be invited to Read Easy UK’s regional forums and annual conference which give volunteers an opportunity for networking with those from other groups.

What you will be doing

● Arranging Team meetings with the Team Leader and distributing agendas

● Recording actions agreed at the team meeting and distributing notes on required actions

● Submitting Coach and Reader Finisher questions responses to REUK

● When required, supporting the Coordinator with printing and copying

● Supporting with general administration for your group

● Attending regular Management Team meetings, typically every 6-8 weeks

The skills you will need

● A strong commitment to improving the lives of the people Read Easy works with.

● Good communication and people skills, with a commitment to maintaining© Read Easy UK 1 June 2023confidentiality.

● Reasonable confidence in using IT.

● The ability to use initiative and work independently.

● A willingness to abide by Read Easy policies and procedures.

● An open attitude that encourages two-way communication and willingness to ask for and offer support to the Team.

● A non-judgemental attitude and respect for others, with a commitment to equality and diversity, so that you can make everyone feel valued and included.

● Energy and enthusiasm with an average of one to two hours a week to commit to the

About YAUK

Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.

Please note that this is a remote VOLUNTEER role.

We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.

Responsibilities

• As the Senior HR Officer in our Volunteer Relations team, you will be reporting directly to the HR Manager, as well as oversee the day-to-day management of volunteer relations across our organisation, ensuring the  smooth execution of policies and adherence to the Volunteer Handbook. Your role involves being the primary point of contact for volunteers, addressing queries, and resolving issues promptly while upholding the organisation’s standards and values.

• You will also play a key role in fostering a professional and supportive environment for all volunteers, maintaining productive relationships, and ensuring operational excellence in volunteer management.

Duties

1. Exit Management

• Facilitate seamless volunteer offboarding processes, including conducting structured exit interviews to identify areas of improvement.
• Maintain accurate records of exits to inform retention and engagement strategies.
• Ensure compliance with organisational policies during volunteer departures.

2. Volunteer Inactivity Management

• Monitor volunteer activity levels and implement inactivity management procedures in collaboration with line managers.
• Maintain updated records to track and report volunteer activity trends.

3. Grievance and Conflict Resolution

• Implement and manage an efficient grievance procedure to handle volunteer concerns professionally and promptly.
• Ensure impartiality and transparency in addressing grievances, collaborating with relevant stakeholders for resolution.
• Collaborate with the L&D team to provide periodic training for volunteers and managers on grievance handling and conflict resolution.

4. Policy Execution and Compliance

• Act as the primary custodian of the Volunteer Handbook, ensuring volunteers are well-informed about organisational policies and procedures.
• Monitor compliance with organisational guidelines and address any violations in consultation with the HR Manager.
• Partner with the Policy team to update the Volunteer Handbook periodically to reflect regulatory changes and organisational needs.

5. Volunteer Relations

• Serve as the first point of contact for volunteers, addressing their queries and concerns to foster a positive environment.
• Actively promote inclusivity and diversity in all volunteer-related activities.

6. Compliance and Reporting

• Ensure all volunteer-related activities comply with organisational and legal standards.
• Prepare regular reports on the approved Key Performance Indicators (KPIs) including challenges and support needed.

Requirements

• Excellent writing and communication skills.

• IT literacy with own equipment (laptop and phone)

• Ability to work well in a team.

• Strong attention to detail and organisational skills.

• Ability to prioritise tasks and manage time effectively.

• Passionate for personal development

• Good experience and foundation in employee/volunteer relations

• Right to volunteer in the UK

Benefits

• This is a UK-based, 100% fully remote and flexible role.

• Supportive team and management to enhance your skills and build on your experience.

• Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.

Why Volunteer with Us?

We are a supportive and friendly organization that takes pride in developing and nurturing our volunteers and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience. If this sounds like you and you are interested in applying for this position, please submit your CV.

What You’ll Gain

Recognition through:
oLinkedIn testimonial and reference
oA public thank you post
oPermission to list YouthAdvantage UK as an employer on your CV/LinkedIn
oA written reference upon completion of your commitment

We look forward to hearing from you!

We are looking for remote phone volunteers to respond to client and general enquiries using our Webex app.

Why we want you
To speak directly to those in financial crisis and arrange help for them.

What you will be doing

• Speaking to individuals on the phone (Via Webex)
• Assessing their eligibility for a food parcel and other help from the foodbank
• Taking down their details to arrange food parcel and other help

The skills you need

• Good listening skills
• Ability to manage conversations, sometimes difficult conversations
• Supporting as part of a team

What's in it for you

• Giving hope and arranging help to those who are in difficult situations
• Having a positive impact in your community