Information And Advice Volunteer Manager Volunteer Roles
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If you are a history buff, a lover of London or are passionate about museums then we want to hear from you!
London Canal Museum is dedicated to educating and inspiring our visitors with the history of London’s canals – how they’ve shaped London’s development, the ordinary people that lived and worked on them, as well as the entrepreneurs who profited from them. We want to pass on the heritage of the canals so that future generations can learn about London’s industrial and social past.
Role Location:
London Canal Museum, 12-13 New Wharf Road, London, N1 9RT. We are a 5-10 minute walk from Kings Cross St Pancras tube and rail stations.
Role hours:
- One shift a fortnight, from 9.45am until 4.45pm
- The Museum is open Tuesday - Sundays
Role purpose:
The role of the Front of House volunteer is vital to the life of London Canal Museum – in small teams, volunteers in this role ensure the building is open and ready to welcome visitors each day, greet visitors and educate them about the museum’s exhibits and history, keep visitors safe and answer enquiries to keep the museum running smoothly across the day.
Key Tasks:
- Open and close the museum and ensure it is presentable and ready to receive visitors
- Greet visitors, welcome them into the museum and engage with them about the exhibits and history of the building
- Sell admissions, gifts and books, and ensure the till procedures are followed correctly
- Answer telephone and in-person enquiries
- Provide refreshments and assistance during group visits
- Maintain the various museum areas and ensure they are presentable
- Follow museum policies and procedures to ensure the building, volunteers, staff and visitors are safe and well at all times
- Training and support
All volunteers are line managed by the Volunteering and Training Manager, who provides comprehensive inductions and training to all Front of House volunteers in core areas including:
- Visitor Engagement
- Customer Service
- Health & Safety
- Accessibility in Museums
- Child Protection
- Retail Skills (including using the till)
Benefits to you:
- Learn about the history of London’s canals, the people who lived and worked on them, and their place in the industrial revolution, as well as the ice trade and history of the building
- Meeting new people and having opportunities to socialise with fellow volunteers at events – you will be a part of a community of over 70 volunteers of all ages and backgrounds
- Build your experience of working in museums, heritage and visitor engagement
- Develop your skills in customer service, team work, communication and other key workplace skills
- Opportunities for further involvement with the museum – including archiving and collections care, events, administration, education and guiding walks and boat trips.
- Free entry to the museum and museum events, 10% off in our shop, discounted venue hire and 50% off museum entry for up to 4 friends and family at a time.
- We also have volunteer events, parties and trips that you can enjoy!
- References can be given for all volunteers who volunteer regularly for 6 months or more
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Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. Cats are at the centre of everything we do and our objectives are: homing, neutering and educating people about cats and their care. We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, staff and supporters.
A bit about this role
At Cats Protection we help thousands of cats and kittens each year thanks to our dedicated and passionate volunteer groups. We have over 250 branches across the UK, all of which help our feline friends in different ways. Branches take in stray and abandoned cats and ensure they receive the veterinary care and attention they deserve, help raise funds, promote neutering and help spread cat welfare messages. Our branch team leader volunteers lead their local team by supporting and managing volunteers within their group, maintaining communications with both volunteers and staff, and helping promote a positive and professional image of Cats Protection.
What can you expect to be doing?
- Supporting your team of volunteers in all aspects of their roles, making sure volunteers are happy and confident
- Making sure the team observes charity best practice and compliance
- Collaborating with your Branch Development Manager (BDM) to plan volunteer activity
- Leading the team to follow Cats Protection policies, procedures and guidelines
- Monitoring expenditure and helping ensure long term financial stability of the volunteer group
- Organising and chairing team meetings
- Acting as an ambassador for Cats Protection
What are the benefits to you and the cats?
You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by supporting other volunteers in their roles. You will also meet new people, make new friends and be part of a dedicated team of volunteers.
We’re looking for someone with
- Strong interpersonal, leadership and people management skills
- Experience of promoting a positive team environment
- Confidence and experience of ensuring policies, procedures and processes are met
- Excellent communication skills with individuals and groups at all levels
- Organisational skills and the ability to prioritise and delegate
- Ability to think and plan ahead
- Patience and diplomacy
- Basic IT skills to use Cats Protection systems - training and support can be provided
- Committee volunteers need to be aged 18+
Time expectation
Our branch team leader volunteers usually spend 10 to 15 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed. There will be times of year when more hours are required, such as towards the end of the financial year, but support and guidance are always available.
Support, guidance and keeping you safe
At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.
The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
JOB DESCRIPTION
Coping with a diagnosis of a terminal or life-limiting illness involves painful feelings, coming to terms with loss and making adjustments in life.
We are looking for volunteers to offer emotional and/or bereavement support either in a group setting through facilitation of support groups, or on one to one individual basis. You will be helping people to explore their feelings and adapt to their new life after a diagnosis or the death of a loved one.
This role is supporting patients and families who are over 18 only.
Your role will include some of, but is not restricted to, the following tasks:
- Provide emotional and/or bereavement support either in the hospice, in a small group setting, over the phone or at the person’s home, according to local resources.
- Actively listen to clients and explore their feelings around the diagnosis/loss with empathy
- Pass on appropriate information to your line manager.
- Complete appropriate documentation as required in line with our confidentiality (service user) policy.
- Assist staff in the Patient and Family Support team when necessary
- Adhere to hospice record keeping procedures
- Assist with other related tasks when necessary
ABOUT US
Every day of your life matters – from the first to the last. When you volunteer for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and 6,500 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
Marie Curie is committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We reserve the right to close this vacancy early.
The client requests no contact from agencies or media sales.
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Marie Curie Companion is a professional service provided by trained volunteers who offer one-to-one companionship and support to people with a terminal illness and their families. The service would not be able to reach those most in need if it was not for the commitment and hard work of the volunteers delivering the service.
Companion Volunteers provide companionship and emotional support, practical support, short breaks for carers and help with signposting for information and support.
Your role will include some of, but is not restricted to, the following tasks:
- Carry out weekly visits with the person(s) you’re supporting, as agreed with the Volunteer Co-ordinator. This could be in a variety of settings, eg family home, a care home or in the community.
- Provide one-to-one companionship and support.
For example: offering a listening ear and spending time engaging in every-day conversation, activities or hobbies with the person you are supporting. Helping with small, daily tasks, e.g. making tea or accessing the internet. Allowing carers to have a short break. This may involve offering emotional support, signposting to relevant local support services or finding out information as requested
(This is only an outline as support will vary according to individual needs. Companion volunteers do not provide nursing or personal care, or offer counselling or advice)
- Keep your manager informed of any changes to the situation, or any significant happenings in connection to the person you’re supporting and/or their family, either in person or by phone
- Submit regular visit reports to your manager and update relevant computer systems as required
- Be reliable and committed to regularly spending time with someone and offering support
- Attend individual sessions with your Volunteer Co-ordinator, training and group events as required
- Represent the Marie Curie Companion service positively to those using the service
The client requests no contact from agencies or media sales.
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As a Peer Volunteer you will be working alongside Senior staff and Crisis workers within Crisis Safe Space. Crisis Safe Space was co-designed by local people with experience of mental health difficulties, who wanted to create more support in the community rather than at hospital or other clinical services. The service has been designed for people experiencing emotional distress who need immediate and short-term crisis prevention rather than intensive support from either an emergency or inpatient service. We do not seek to define what a crisis is for those using our service, we simply aim to offer the support required on a person-by-person basis. As an alliance member of Open Mental Health, we work in close partnership with Second Step, Somerset Foundation Trust and other OMH partners.
Bringing your lived experience, you will have the desire to support and encourage others on their individual recovery journeys. You will be able to clearly draw upon and share, your own experiences of mental health challenges and services in order to inspire, model, and inform others in similar situations and support them in finding their own path to recovery.
You will be providing a specially designed role within the Crisis Safe Space Team in either Yeovil or Taunton. As part of the wider team, you will start to build a trusting relationship with individuals while they are accessing the Crisis Safe Space and your role will be to meet and greet, assist with any enrolment/paperwork, and offer support with signposting and feedback. You will work alongside the Crisis Safe Space Team, meaning you will have access to constant support and guidance.
What tasks will be involved?
· Establishing a trusting and collaborative relationship with the service-user, working alongside a crisis worker within appointments to provide sensitive, collaborative, and non-judgemental support, offering you’re your own perspective and lived experience where appropriate.
· Offering follow up and aftercare appointments to individuals who have completed their work with the Crisis Safe Space team.
· Completing feedback paperwork collaboratively with the service user at regular intervals following their appointment, compiling feedback to help develop an understanding of how the service is being received.
· Supporting family members who visit with their loved one, ensuring they feel supported and listened to whilst they wait, and ensuring that their experience is also validated.
· To identify additional community-based support networks and implementing group-based peer support events for users of the service.
· To link people to training, volunteering/employment activities.
· To maintain hope and optimism for the individual with high expectations for recovery, use lived experience to positively support the individual’s recovery.
· Providing practical information and signposting.
· Supporting the smooth and safe transfer into other services.
· Showing understanding, acceptance and empathy based on shared experience.
· Supporting individuals to develop ideas for coping strategies and problem-solving skills.
· Help individuals identify their own hopes, dreams, and aspirations and to explore opportunities and ways to realise them.
Who should apply for this role?
We are looking for Peer Volunteers who have:
· Lived experience of mental health.
· Personal experience of recovery from mental health challenges.
· The desire and ability to share personal experiences of mental health and recovery to support, empower and bring hope to others.
· The capacity to manage their own mental health needs.
· An awareness of self-management resources and coping strategies.
· An ability to empathise with others and form trusting relationships.
· A non-judgemental approach and an ability to maintain appropriate boundaries.
· Good listening and communication skills, reliability and good time keeping.
· An ability to take responsibility for your own self-care and willingness to utilise the support and supervision provided by Deputy Project Lead.
Where and when will I volunteer?
The Crisis safe Space is an out of hours service open daily between the hours of 17:30 and 23:00. We welcome applications to those who can commit to a minimum of 1 shift per week.
What support will I get?
Prior to starting your volunteer position, you will complete a comprehensive training programme with our partner agency, Watch CIC, who are specialists in developing Peer Volunteer relations.
Once in role, you will be supported by both the Deputy to the Project Lead the Project Lead who will provide support as and when needed, alongside your colleagues on shift.
Is a DBS Check required for this role?
YES, a DBS Check (Disclosure & Barring Service) is required for this role. You will be supported by the Project Lead. Any disclosures will be discussed on a case-by-case basis and will not automatically stop you from being involved.
To provide services and support to anyone affected by or vulnerable to mental illness, improving their quality of life and wellbeing.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role: Charity Administrator / Manager / Trustee
Location: Remote
Job Type: Part-time
About Us:
The Spiritual Arts Foundation is a unique UK arts organisation dedicated to promoting the spiritual exploration of artistic expression. We believe in the transformative power of spirituality and the arts to inspire individuals and communities. Our organisation has over 90 professional creative members, including artists, authors, composers, singer-songwriters, filmmakers, and producers, 1200+ members within our ‘Spiritual Creatives’ Meetup group and a rapidly expanding volunteer management team of more than 40 writers, marketers, art historians, social media and digital marketing experts.
Position Overview:
The Spiritual Arts Foundation is seeking a highly experienced and knowledgeable Charity Administrator / Manager to join our team. The ideal candidate will have an understanding of charity law and regulations in the UK, along with extensive practical experience in setting up charities, Community Interest Companies (CICs), and Companies Limited by Guarantee (CLGs). In addition to possessing exceptional organizational and project management skills, the candidate should also have a genuine interest in spiritual subjects and a passion for making a difference in the world.
Responsibilities:
You will be required to:
- Provide expert guidance and support in the setup and registration of charities, CICs, and CLGs, ensuring compliance with relevant UK legislation and regulatory requirements.
- Consult with our legal team on the preparation of legal documentation, including governing documents, constitutions, and articles of association.
- Assist in the establishment of appropriate governance structures, and work with our HR team regarding the recruitment and training of trustees and board members.
- Assist our management and accounting teams to choose optimal bank accounts and obtain the necessary financial services for new charitable entities.
- Consult with our fundraising team to help implement our strategies for fundraising, donor engagement, and income generation.
- Offer strategic advice on staffing requirements, recruitment processes, and employment contracts.
- Help us to identify potential risks and opportunities associated with charity setup and operation.
- Keep abreast of changes in charity law, regulations, and best practices, and ensure that organizational policies and procedures remain up to date.
- Collaborate effectively with internal teams, external stakeholders, and regulatory bodies to achieve organizational objectives.
Preferred Qualifications:
- Proven experience in setting up charities, CICs, or CLGs in the UK, including a comprehensive understanding of the legal and regulatory framework.
- Knowledge of charity law, tax regulations, governance principles, and financial management practices.
- Effective communication skills, both written and verbal, with the ability to convey complex information in a clear and concise manner.
- Demonstrated ability to work collaboratively in a multidisciplinary team environment, fostering a culture of trust and respect.
- Genuine interest in spiritual subjects and a commitment to promoting values of compassion, empathy, and social responsibility.
- Flexibility to adapt to changing priorities and requirements, with a proactive and solutions-oriented approach to problem-solving.
Why work with us?
- Highly cooperative & flexible team structure, filled with inspiring creatives and spiritual scholars.
- Self-promotion opportunities through the Spiritual Arts Foundations networking channels for artists and creatives.
- Gain personal fulfilment by contributing to spiritual growth and cultural enrichment as you support our mission.
- Enhance skills valuable in personal and professional life through hands-on involvement in spiritual arts initiatives.
- Build a network of like-minded individuals, fostering friendships, collaborations, and potential career opportunities in the arts and spirituality.
- Enjoy complimentary access to spiritual events, workshops, and experiences, deepening your knowledge and appreciation of the arts.
This position offers an exciting opportunity to play a pivotal role in the successful growth of The Spiritual Arts Foundation.
Please can you ensure that you answer our two additional questions, especially the question relating to your spiritual interests. Spirituality is a fundamental aspect of our community, and candidates must have at least some interest in the subject to be considered for the role.
The Spiritual Arts Foundation is a unique UK arts organisation dedicated to promoting the spiritual exploration of artistic expression.
The client requests no contact from agencies or media sales.
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An exciting opportunity to volunteer flexibly from home for Shout - a 24/7 text messaging support service for anyone in the UK who is struggling to cope. We are looking for empathetic volunteers to join our amazing online community.
You’ll benefit from:
∙ Vocational development: develop digital mental health skills and experience recognised by universities and colleges and relevant to many professions
∙ Personal development: learn communication, active listening, problem solving skills and crisis management skills
∙ Supporting people who are struggling to cope: help those who have no-one
else to talk to and who really need ‘in the moment’ support
∙ Being part of a pioneering global community: connect with both UK and New Zealand volunteers via a digital hub
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As a Digital Champion you will provide support to our clients who struggle with IT and monitor our online peer support platforms. You will need to understand the importance of digital literacy to our clients. There will be a ‘referral’ system from keyworkers and staff members who will identify clients in need of digital support, while monitoring our Fuse and Discord platforms will be an ongoing task.
To be successful in this role you will have excellent communication skills, IT skills and a true passion and commitment to supporting vulnerable people to address their support needs and fulfill their full potential. The Forward Trust is committed to tackling ‘digital exclusion’ within our client base.
ACCOUNTABILITIES
Service Delivery – Client support tasks:
- Provide remote support for clients who struggle with IT.
- Helping to build clients confidence and self-esteem with using popular digital technology.
- Monitoring Forward’s online peer support platforms to safeguard clients from inappropriate content
- Raising awareness of online services and the support available locally.
- Build a trusting and supportive relationship with clients.
- Listen to the clients concerns and work with them to overcome those.
Forward Fuse:
Fuse is an online ‘learning and knowledge’ platform. It combines elements of social media with e-learning. Forward Trust uses it for clients to share peer support and receive news of events, activities and services.
- Supporting the Forward Fuse platform as a moderator outside of normal staff working hours – monitoring content and comments for breaking of the Ground Rules, and encouraging engagement.
Discord:
Discord is a digital messaging platform on which Forward clients can safely chat with others who share similar objectives around recovery and self-growth, sharing support and combatting isolation in the process.
- Supporting the Discord platform as a moderator outside of normal staff working hours – monitoring messages for breaking of the User Agreement
Additional tasks:
- Support with web coding (if you have relevant experience)
- Engage in support and supervision provided.
- To keep a good record of your work, including reporting verbally to their supervisor and completing relevant forms.
This may vary depending on your specific team and time commitment.
EXPENSES
- Travel and lunch expenses will need to be pre-agreed with placement supervisor if travel is required.
TRAINING & INDUCTION
Induction training will be provided to the volunteer and will include the following:
- E-Learning:
- Data Protection/GDPR/PECR
- Safeguarding – Knowledge
- Health & Safety – Knowledge
- Volunteer Induction – Organisational Awareness
- Digital Unite – available e-learning module and resources to help structure support sessions with clients
- A full induction to your team including placement specific policies and procedures.
- Additional volunteer training will be discussed and offered according to the need of the volunteer in placement.
QUALITIES
Below is a list of the qualities that we are looking for from volunteers:
- Must be over 18 years of age.
- Ability to use computers and IT equipment.
- Confident to pass on digital skills in a friendly and supportive manner.
- Content Moderator – ability to evaluate content in line with content and policies.
- Web coding (preferable) – specific information needed.
- To have the ability to engage effectively with the client group.
- To have good verbal and written communication skills.
- To have a clear understanding and maintain a high degree of confidentiality.
- To have a clear understanding of how to set and maintain boundaries.
- To be able to communicate and actively listen to client’s concerns.
- To be able to treat clients in a positive and non-judgemental manner.
- To be committed to own learning and development.
The client requests no contact from agencies or media sales.
A cancer diagnosis brings extra expense from day one. Every child or young person with a cancer diagnosis has a short-term disability and needs to apply for Disability Living Allowance (DLA) or Personal Independence Payments (PIP). The forms are long and complex and sometimes families need advice or support to ensure they include enough information to receive the correct level of financial support.
Your empathy, understanding and ability to identify the key information to enable families and young people to claim financial assistance will have a tremendous impact easing stress and allowing them to concentrate on supporting themselves physically and emotionally.
You will be an important part of the team and provide practical support to young people and families completing DLA and PIP forms which can seem lengthy and daunting to young people, and families. Each family’s needs are different, however support via benefits such as DLA and PIP are usually one of the first recommendations made to families seeking financial advice.
What you’ll be doing:
- Providing face to face to support to families of children and young people with a diagnosis of cancer
- Actively listening to families and asking relevant questions to enable them to identify specific support needs
- Supporting families to complete complex forms to enable them to claim DLA or PIP
- As a key part of the team recognise when to ask for other team members for advice or support
This will include:
- Looking at the DLA/PIP form with the family or young person
- Explaining the information Department of Work and Pensions (DWP) needs
- Coaching the family to include as much detail in their answers as necessary
The practical support required for this role will vary from taking the time to read through an application with a young person or family, who require a second opinion. Others may require questions to be re-phrased to simplify them and make them more applicable to their lived experience.
You will be providing guidance on how to answer the questions on the forms and useful information to include. It may occasionally include filling in the form with the family/young person when they are not able to complete it themselves
Booking slots will be flexible to meet the individual need (30 minutes up to 2 hours)
There is scope and opportunity in this role for development into supporting families or young people with appeals.
What we’ll give you:
- The satisfaction of using your skills and talents to make a tangible difference in the lives of young cancer patients
- A solid introduction and first-hand experience of working in the charity sector with the opportunity to meet other Teams across the organisation and gain a clear insight into the day-to-day work of Young Lives vs Cancer
- Full induction and training with support from a dedicated volunteer manager
- The support of a friendly and knowledgeable team
- Experience of working with a social care team and opportunity to develop communication and planning skills and advocating for families
- Experience of working with and directly supporting children and young people with cancer and their families
- And of course, we’ll cover any out-of-pocket expenses in line with our Volunteering Policy!
You should be able to volunteer for 2 hours per week during Monday to Friday between 10am and 3pm at our Home from Home in London WC1. We are flexible as to days or times to fit in with your other commitments.
We may close applications for this role early depending on applications
The client requests no contact from agencies or media sales.
Interested in volunteering with Cumbria Wildlife Trust on the ‘The Bay: A Blueprint for Recovery’ project? The Bay is a nature and wellbeing programme of events, offering people living around Morecambe Bay area, the opportunity to get outdoors, connect with nature, and take part in a range of activities.
Do you love coastal wildlife? Barrow-in-Furness at the northernmost point of the Bay project area, is home to Earnse Bay. Low tide here reveals rockpools teeming with life- from anemones to starfish. These are amazing creatures that when observed or handled, help reconnect people with nature through their sound, scents and textures.
Are you a people person? Help bring coastal wildlife to people who don’t know about Earnse Bay rockpools, or the people who aren’t able visit the beach.
Becoming a rockpool roadie, is a unique opportunity to learn new conservation and people skills. Help Cumbria Wildlife Trust bring wildlife to more people, and more people to wildlife.
We’re looking for volunteers to shadow friendly members of staff to:
-visit the rockpools at Earnse Bay, collect rockpool creatures and take them to places like care homes for people to enjoy.
-engage with organisations such as care home residents, providing information on Earnse Bay’s coastal wildlife and promoting the work of the Cumbria Wildlife Trust in general.
-allow people to engage with rockpool creatures. The aim is for people to ‘connect’ with the creatures and one another, increasing peoples’ mutual happiness, health and sense of nature.
-after their day out, all rockpool creatures will then need to be put safely back onto the beach.
Do you think you have what it takes to be a rockpool roadie? Want to learn more about this role? We'd love to hear from you.
The client requests no contact from agencies or media sales.
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Help us offer a free, in-person service for care home residents across Somerset who are deaf, have hearing loss or tinnitus or want to get their hearing checked.
Here’s what our RNID Near You volunteers do and the requirements we ask for.
RNID Near You volunteers do 6 main activities to help us make life fully inclusive for deaf people and people with hearing loss and tinnitus.
You don’t have to do all 6 of these activities – you can pick the activities you find most interesting and match your skills and experience.
- Maintaining hearing aids
- Helping people check their hearing
- Informing people
- Meeting & Greeting
- Finding supporters & donors
- Administration
The client requests no contact from agencies or media sales.
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About our Outreach and Communications Assistant role We are looking for a committed Outreach and Communications Assistant Volunteer to join our Education, Training and Employment (ETE) area at IRMO. You will work closely with the ETE Programme Manager in a variety of outreach and communications activities, including the publicity and promotion of all ETE services and activities with external organisations and agencies and potential service users.
Main tasks and responsibilities of the role
● Inform service users of the different services and activities available to them and how to access them through different communication channels.
● Ensure effective referral and signposting pathways for IRMO’ service users according to their needs and circumstances.
● Participate in community coffee mornings as possible and assist the ETE Programme Manager with administrative tasks to organise them.
● Support with the design of flyers and posters and other relevant publicity resources for ETE services and activities as required.
● Implement communication plans with external organisations and agencies to promote ETE area services and activities as instructed.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Why we need your help:
Understanding our local Cornish Communities and hearing from the residents who live here, especially those with lived experiences, is vitally important to ensure that Marie Curie creates, develops and improves services based on what people need and ensure more people have the best experience for in death, dying and bereavement.
We are looking for community engagement volunteers to work alongside our local team in Cornwall to:
Engage with and bring together people in communities (especially those who are poorly served by end of life care), to understand their experiences.
Support Marie Curie in co -designing and developing new and existing services to support people at the end of life or in their bereavement.
Feel confident in sharing their story and listening to others in an open and sensitive way.
Engage with local community groups/services to raise awareness of the range of Marie Curie support services (including our national services)
Help us to promote and support initiatives around awareness days including National Day of Reflection and other awareness weeks in your local area.
Identify and connect with local community groups to understand more about what they offer and how we can work together
What does the role involve?
Below is an idea of some of the activities that may be involved with this role:
Engage with local citizens to listen to and learn from their experiences of end-of-life care and bereavement support and share what you learn with the local Marie Curie team.
Engage with local organisations to understand their support offer, and to represent the perspectives of people living with, or caring for someone, with a terminal illness, or who have been bereaved.
Attend local community events, to speak with the public about their views and promote Marie Curie services, for example Pride.
Distribute and restock posters, leaflets, and literature.
Act as the eyes and ears on the ground and feedback to MC
Support the local team during specific engagement initiatives e.g., completing questionnaires with members of the public and co-facilitating community forums.
Provide a good geographical spread across the relevant local area, spending time in your local community to truly understand the culture and support available.
Available to meet regularly with the Community Engagement Team both online and face to face.
What skills and experience are we looking for?
Passionate about improving care and support for terminally ill people and the people around them.
Commitment and reliability
Inclusive and respectful values with the ability to be active within a variety of communities and populations, including those with different beliefs and experiences to your own.
Able to work as part of the Marie Curie Team, at a local and national level.
Ability to be autonomous within your role, whilst being guided and supported by your Volunteer Manager
Willingness to learn and operate within Marie Curie processes and boundaries.
Patience, empathy, and emotional awareness
Excellent active listening skills and an ability to build a rapport with others.
What’s in it for you:
Opportunity to be involved with a national leader in end-of-life care.
Comprehensive training and induction
A supportive and empowering team environment
1:1 Wellbeing Support Sessions
Resilience Based Group Supervision
Access to other volunteering opportunities within Marie Curie
Continuous personal development
Buddying and shadow, sessions where required.
About StreetVet
StreetVet is a growing national charity, committed to providing free vet care to the pets of people experiencing homelessness and to keep pets and owners together to maintain their unbreakable bond. StreetVet relies on its team of over 500 vet and nurse volunteers in twenty three locations around the UK to deliver free medical treatment, funded by grants, partnerships, corporate and individual donors. Since its inception in 2016 the charity has treated more than 2400 pets, and has won numerous awards.
Role Description
StreetVet are looking for a volunteer Finance Assistant to work with the CEO, Operations Manager and Head of Fundraising to help monitor the financial administration of the charity and report to the CEO at regular intervals on its state of financial health, in line with best practice, and in compliance with the governing document and legal requirements.
You will single handedly help support StreetVet’s patients and their owners by strengthening StreetVet’s finance and governance.
What can you expect to be doing?
· Preparing budgets.
· Keeping accurate financial records.
· Reporting financial records via Xero accounting software.
· Review and approve payments (including payroll).
· Being part of a team which ensures there are sufficient funds to meet expenditure.
· Updating and advising others on income received, expenditure and available funds.
· Managing and monitoring donations made to the group.
· Following financial procedures e.g. Gift Aid returns and VAT claims.
Responsibilities and duties:
· Overseeing and supporting the CEO with budgets, internal management accounts and annual financial statements for the Board of Trustees, and making sure that they understand what the accounts are saying.
· Leading StreetVet to ensure that proper accounting records are kept, financial resources are properly controlled, invested and economically spent, in line with good governance, legal and regulatory requirements.
· Supporting the CEO with the production of StreetVet’s Annual Report and Accounts.
· Oversee the development and implementation of financial reserves, cost management and investment policies.
· Lead on the Charities duty to ensure that proper accounting records are kept, financial resources are properly controlled, invested and economically spent, in line with good governance, legal and regulatory requirements.
· Liaising with the CEO and Operations Manager on the day-to-day financial activities of the charity.
· Monitor and advise on the financial viability of the charity.
· Monitor the financial administration of the charity and report to the CEO on its state of financial health, in line with best practice, and in compliance with the governing document and legal requirements.
· Overseeing the implementation of and monitoring specific financial controls and adherence to systems.
· Advising on the financial implications of the charity’s strategic plan, and supporting the CEO with presenting an annual budget to the Board.
· Set up the StreetVet Finance committee, ensuring effective and inclusive meetings, facilitating discussions to which everyone can contribute and ensuring well founded, considered decision making.
· Oversee and scrutinise budgets, management accounts and annual financial statements and provide advice on these and the financial implications of the charity’s strategy and plans to the CEO and Senior Leadership Team.
· In partnership with the CEO ensure sound financial management of StreetVet - that proper accounting records are kept, financial resources are properly invested and economically spent; and that we have sound reserves and other finance and fundraising policies.
· Overseeing the charity’s financial risk‐management process.
· Liaise with the external auditors or independent examiner on specific issues such as the auditor’s or examiner’s management letter and the related board representations.
Skills/qualifications required
· Experience or knowledge of accounting, book keeping and/or good numeracy skills.
· The ability to collect and present information clearly and logically.
· A professional accountancy qualification (ICAEW or equivalent).
· Some understanding of charity finance and the fundraising landscape.
· Sound independent judgement, an ability to analyse information and communicate this in clear accessible ways to those without financial backgrounds.
· Good communication and leadership skills.
· A willingness to speak their mind and engage in open debate while working effectively as part of a team.
· To be honest and objective in their scrutiny of the organisation, seeking to ensure that the quality of service to clients remains paramount at all times.
· Commitment to the vision, mission and values of StreetVet.
· Willingness and ability to devote the necessary time and effort to meet the responsibilities of the post.
· Preferably experience of using Xero software.
Desirable
· Experience in charity finance.
Time Commitment
Streetvet employs a CEO and Operations Manager who are responsible for day to day financial management of the charity. The Finance Assistant’s involvement will play a key support role overseeing the financial affairs of the organisation, supported by the CEO and Operations Manager. This strengthens the Charity’s efficiency and strengthens their ability to create lasting impact on the communities we support. We love you to be able to give us 2-4 hours a week. More hours may be required at certain times, such as towards the end of the financial year.
StreetVet is a national charity, committed to providing free vet care to the pets of people experiencing homelessness & to keep pets & owners together
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Why we need your help:
Understanding our local Devon Communities and hearing from the residents who live here, especially those with lived experiences, is vitally important to ensure that Marie Curie creates, develops and improves services based on what people need and ensure more people have the best experience for in death, dying and bereavement.
We are looking for community engagement volunteers to work alongside our local team in Devon to:
Engage with and bring together people in communities (especially those who are poorly served by end of life care), to understand their experiences.
Support Marie Curie in co -designing and developing new and existing services to support people at the end of life or in their bereavement.
Feel confident in sharing their story and listening to others in an open and sensitive way.
Engage with local community groups/services to raise awareness of the range of Marie Curie support services (including our national services)
Help us to promote and support initiatives around awareness days including National Day of Reflection and other awareness weeks in your local area.
Identify and connect with local community groups to understand more about what they offer and how we can work together
What does the role involve?
Below is an idea of some of the activities that may be involved with this role:
Engage with local citizens to listen to and learn from their experiences of end-of-life care and bereavement support and share what you learn with the local Marie Curie team.
Engage with local organisations to understand their support offer, and to represent the perspectives of people living with, or caring for someone, with a terminal illness, or who have been bereaved.
Attend local community events, to speak with the public about their views and promote Marie Curie services, for example Pride.
Distribute and restock posters, leaflets, and literature.
Act as the eyes and ears on the ground and feedback to MC
Support the local team during specific engagement initiatives e.g., completing questionnaires with members of the public and co-facilitating community forums.
Provide a good geographical spread across the relevant local area, spending time in your local community to truly understand the culture and support available.
Available to meet regularly with the Community Engagement Team both online and face to face.
What skills and experience are we looking for?
Passionate about improving care and support for terminally ill people and the people around them.
Commitment and reliability
Inclusive and respectful values with the ability to be active within a variety of communities and populations, including those with different beliefs and experiences to your own.
Able to work as part of the Marie Curie Team, at a local and national level.
Ability to be autonomous within your role, whilst being guided and supported by your Volunteer Manager
Willingness to learn and operate within Marie Curie processes and boundaries.
Patience, empathy, and emotional awareness
Excellent active listening skills and an ability to build a rapport with others.
What’s in it for you:
Opportunity to be involved with a national leader in end-of-life care.
Comprehensive training and induction
A supportive and empowering team environment
1:1 Wellbeing Support Sessions
Resilience Based Group Supervision
Access to other volunteering opportunities within Marie Curie
Continuous personal development
Buddying and shadow, sessions where required.