Information assistant jobs

BACKGROUND

Ashiana is a ‘by and for’ women led BME VAWG service with 30 years’ experience in delivering a holistic range of specialist services to South Asian, Turkish and Middle Eastern women affected by Violence Against Women & Girls (VAWG).

OUR SERVICES

Ashiana runs three refuges with a total of 29 bedspaces; specifically for women aged 16-35 fleeing forced marriage. This multi award winning project is the only service of its kind in the UK and is highly innovative in terms of addressing an area of significant need not met in other refuge provision. Within these refuges we designate a number of bedspaces for women with no recourse to public funds. We offer an advice and support service to women and girls who are experiencing VAWG, enabling them to make informed decisions and exit violent relationships. We provide a legal service supporting women with no recourse to public funds to help resolve their immigration status.

Counselling is offered for women and girls affected by VAWG. The counselling service works from an integrative stance, with the focus of providing a holistic service whereby we also work alongside other services and provide specialist domestic violence group work. The emphasis of therapeutic work with our clients is from a trauma informed model.

We also deliver an education programme for young people in secondary schools in East London aimed at preventing domestic violence and enabling young people experiencing domestic violence to access appropriate services. The prevention service includes delivering a whole school approach in schools to young people as well as group work to women and girls across North East London boroughs as well as community engagement activities and delivery. We deliver a range of awareness raising workshops for young people in the community and training on domestic violence for professionals in the voluntary and statutory sector.

PRIMARY TASK:

To assist the Director of Finance to address all finance matter and provide all relevant information to meet internal and external demands. 

Please see the attached the full job description

Job Title: Community Fundraising Assistant

Reporting To: Running & Challenge Manager

Salary: £26,066 - £30,523

Hours: 37.5 hours per week*

Location: Alder Hey Children’s Charity, based within Alder Hey Children’s NHS Foundation Trust, Liverpool. Due to the nature and requirements of the role, the post holder will need to work onsite with occasional flexible working dependant on team capacity.

About us:

Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year. 

The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.

Job Purpose:

This role calls for an enthusiastic, highly motivated and organised person who shares our values. The role will play a vital part in supporting the day-to-day activity of the Community Fundraising Team in undertaking a wide variety of fundraising activities.

Main Duties and Tasks:

Administration

• Support the Community Fundraising Team with the administration of bespoke, third party and donor led events. Including (but not limited to) sending packs and resources out, communication of event information and appropriate thanking.
• Manage the Community Fundraising email inbox.
• Diarise Community Fundraising team meetings, take appropriate minutes and distribute actions.
• Manage the Community Fundraising shared drive and filing system.
• Work with the Community Fundraiser to identify potential Young Ambassadors and create Ambassador Packs.
• Manage the stock control of Community Event Resources.
• Audit and monitor the Charity collection boxes.
• Manage community contacts within the Charity CRM (Salesforce) ensuring they have up to date information.

Stewardship

• Be the first point of contact for on-line giving donors and monitor the online giving platforms including JustGiving and ensure that each donor has relevant communications.
• Manage the donor led event diary, providing appropriate resources where required.

Reporting

• Produce regular financial and fundraising reports on various Community Fundraising Income streams using the Charity CRM (Salesforce).
• Monitor Community Fundraising income and check it’s appropriately coded on Salesforce.

Communication

• Ensure that relevant members of the Community Fundraising Team are aware of on-line fundraising activity.
• Work alongside the Operations and Finance Teams to monitor income.

Other Duties

• Attendance at community fundraising events.
• Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
• Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers.
• Gain and maintain in-depth knowledge and understanding of the Charity’s work, priorities and future plans and act as a spokesperson for the Charity when required, including representing at external events as appropriate.
• Support the Operations Team when in the office by answering phones and serving on the front desk when the office is busy.
• Any other reasonable duties as required by your line manager.

Please note, the role may at times include lifting and manual handling.

Our Values

Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families. Our values are:

• Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.
• Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.
• Passion: we are passionate about what we do and why we do it.  We work together to share and grow. We inspire others.
• Magical: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.  

*In April 2025, the charity adopted a four-day working week policy, meaning staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity.

Note: This job description is intended to outline the general nature and level of work performed by employees within this role. It is not exhaustive and may be subject to change or modification as required by the needs of Alder Hey Children's Charity.

Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults.

The post holder may be required to complete an enhanced DBS disclosure check.

About Arthritis Action

Arthritis Action is the UK charity giving hands-on, practical help to improve the quality of life of people affected by arthritis. We offer an integrated self-management approach, which looks at both the physical and mental health impact of living with arthritis. We support people living with musculoskeletal conditions through healthy eating advice, mental health resources, pain management techniques, Online Groups, employment support, and exercise advice and resources.

Purpose

The Executive Assistant (EA) will serve as the right hand to the CEO, Deputy CEO and Head of Finance & Operations (Executive Management Team – EMT) ensuring efficient day-to-day operations, handling high-level administrative support, and enabling the EMT to focus on strategic priorities.

This role demands high standards of organisation, confidentiality, professionalism, and discretion, given the EA’s access to sensitive information, strategic discussions, and senior-level correspondence. The EA will work closely with internal and external stakeholders, including staff, trustees, donors, and partners, requiring sound judgement, diplomacy, and excellent communication skills.

This is a dynamic role in a fast-paced, purpose-driven environment — ideal for someone who is solutions-focused, aligned with our mission, and thrives in a collaborative, small-team setting.

Key Responsibilities – This is a new role for Arthritis Action, giving you the opportunity to bring your expertise to help us shape the role. The role will include but not be limited to:

Executive Support

• Provide high-quality administrative support to the EMT for internal and external meetings and events, including diary management, communications, organising logistics (room/venue bookings, catering, etc.), travel planning, speaking engagements and meeting coordination
• Draft correspondence, reports, presentations, and meeting agendas
• Maintain accurate and organised digital and physical files
• Assist with EMT expense claims

Board, Committees & Stakeholder Coordination

• Schedule and organise board and committee meetings
• Prepare and circulate agendas, papers, and minutes
• Support on trustee recruitment as required, including making arrangements for interviews
• Support trustee onboarding, record keeping, and compliance with charity governance requirements
• Liaise with board members and key stakeholders on behalf of the EMT
• Maintain statutory records and assist with annual reporting 

Project, Fundraising & Operations Support

• Support EMT as they work with trustees and the team to develop our 2027-2030 strategy
• Aid the preparation of our 85th Anniversary in 2027
• Track deadlines and follow up on action items for the EMT
• Support on special projects, events, and fundraising initiatives
• Conduct research and prepare background materials as needed
• Assist with a large-scale digital file organisation and clean-up

PERSON SPECIFICATION

EXPERIENCE & SKILLS

• Essential
  • Proven experience supporting a senior executive or leadership team.
  • Outstanding organisational and time-management skills.
  • Excellent oral and written communication skills including the ability to write in Plain English for a range of audiences.
  • Tech-savvy with strong proficiency in Microsoft Office and scheduling tools.
  • Discretion, reliability, and a high level of emotional intelligence.
  • Ability to work independently and manage competing priorities.
  • An understanding of, and commitment to, Arthritis Action’s vision, mission, equal opportunities and diversity.
• Desirable
  • Experience in a nonprofit of charity setting
  • Database experience
  • Event planning or fundraising support experience

ATTRIBUTES

• Essential
  • Excellent organisation and interpersonal skills.
  • A self-starter, able to work on own initiative where required.
  • Enthusiastic team-player with a can-do attitude.
  • Able and willing to travel within the UK.
  • Proven experience supporting a senior executive or leadership team.

Executive Assistant (Spanish speaking)

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Executive Assistant (Spanish speaking)

• Closing date – 1st December 2025
• Salary – £45,000- £50,000
• Type of employment – Permanent 

We will be reviewing applications and the role might close before the stated deadline depending on application volume. Early applications are encouraged.

The Clean Air Fund is looking to recruit a Spanish speaking Executive Assistant to join the team in London. This is an exciting opportunity to join a rapidly growing organisation whose mission is to use philanthropic grants to catalyse a reduction in air pollution in a newly created role.   

As Executive Assistant with Clean Air Fund you would support both the Executive Director of Breathe Cities & the Director of Breathe Cities - who are part of the Senior Leadership Team (SLT). As the Executive Assistant (EA), working alongside the Senior Executive Assistant and Support Manager (SEA&SM), and CEO Office team, this role ensures the Directors and their teams are supported to work efficiently and effectively and that team projects are facilitated to run smoothly. It’s a role at the heart of a fast-moving organisation combating air pollution. Supporting governance is part of the role through the coordination of preparation for Board and Committee meetings.

You would be responsible for diary management, which includes a lot of complex international travel and coordinating the preparations for high-profile international events. The post holder manages the Executive’s emails to ensure that they give their attention to organisational priorities – both internal and external. This position provides support on key team projects, events, and team engagement which require organisational and administrative input for success. There is scope for initiative, taking on the organisation of convenings, surveys and small conferences. 

To be successful in this role you will have the following skills and experience;

• Previous relevant experience, working for senior executives in a busy and complex environment; including diary management, agenda setting, minute taking, support with meeting logistics (online and in person), drafting communications.
• Experience managing international travel bookings including visa, logistics and itineraries.
• Strong interpersonal skills: engages with others to get the best out of them; works well as part of a team.
• Advanced proficiency in Spanish, including reading and writing for documentation and correspondence.
• Professional, sound independent judgment, strong organisational and project management skills and the ability to be flexible as priorities and needs change.
• Evidence of capacity to work in range of cultural and socio-economic contexts, adapting style and approach appropriately and in a culturally sensitive manner to maximise effectiveness.
• Ability to work unsupervised, a motivated self-starter, with strong problem solving and multitasking skills.
• Proficient in all areas of Microsoft. Must possess strong Word, PowerPoint, Excel and typing skills; ability to learn new packages, when required.
• Excellent attention to detail.
• Numerate, with a good understanding of basic budget processes.

For more information on this role, as well as the full person specification please see the job description

Our Culture

At Clean Air Fund, we’re guided by purpose and grounded in evidence. Our culture combines clear structures and rigorous frameworks with space for fresh thinking and collaboration across diverse perspectives. We value curiosity, openness and a shared commitment to making a measurable difference

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, returning parents, carers or any other aspect which makes them unique. We particularly welcome applicants from under-represented groups  to apply and would encourage you to let us know if there are steps we can take to ensure that the recruitment process enables you to present yourself in a way that makes you comfortable. We are committed to ensuring the safety and protection of our employees from all forms of harm. 

We’re looking for an organised and proactive individual to join our team as a Business Support & Finance Assistant. 

In this role, you’ll provide essential business and finance administrative support to the Society and Chief Executive, act as the first point of contact for general enquiries, and help ensure our workplace is effective, welcoming, and engaging. 

You’ll also assist with day-to-day financial processes, support key society meetings and events, and play a vital role in keeping everything running smoothly. 

If you’re detail-oriented, enthusiastic to contribute, and ready to make an impact, we’d love to hear from you! 

Click below to be directed to our recruitment portal, and find out more about the role and application.

Position: SEN Teaching Assistant

Ambitious about Autism is a national charity dedicated to supporting autistic children and young people. We champion their rights and create opportunities for them to thrive through specialist education services and award-winning employment programmes.

(Please note, this role may not meet the criteria for Skilled Worker visa sponsorship).

Are you ready for a role that is challenging, exciting and full of purpose?

In this role, you will work on a 1:1 basis with autistic pupils, supporting them to access the curriculum while fostering their independence, confidence, and self-esteem through both classroom learning and community activities.

School: TreeHouse School, Muswell Hill, N10 3JA
Contract Type: Full time, Permanent (term-time only role)
Hours: 8.45am – 4.35pm
Salary: £26,638 to £28,005 (paid across 52 weeks)

About the School:
TreeHouse School is a vibrant community where over 100 autistic children and young people (aged 4–19) learn and thrive. We provide specialist, intensive support tailored to individual needs, with a person-centred approach that puts the young person's voice at the heart of everything.

Join a passionate, skilled team that truly cares. You'll be supported, challenged, and valued as you help transform lives.

We offer:

• Varied, meaningful work with real impact

• Autism-specific training and ongoing development

• Strong leadership and a culture that prioritises wellbeing

• A career that makes a difference every day

Our benefits package: Please visit our website

Start date: January 2026

(Please note the official job title for this role is a "Specialist Teaching Assistant")

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people, and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search may be carried out in line with Keeping Children Safe in Education.

The safeguarding responsibilities of the post are as per the job description and person specification.
Whether the post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities, certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

About us

With a 110-year history, we are proud to be able to say that the WI continues to be the largest and most influential UK-based women’s organisation, with over 170,000 members. Our campaigns push for change on the issues that matter to women and their communities, from equal pay to climate change, mental health and violence against women. The WI has brought about real change, and this record of action shows that we are as relevant today as we were in 1915.

The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels.

About the role

This is an exciting role with responsibility for both IT and Digital. You will actively implement new tools and platforms, oversee data protection compliance and cyber security, whilst developing effective policies and guidelines spanning our IT infrastructure. You will also take ownership of our digital strategy across all channels, driving service delivery and managing significant relationships, contracts and budgets. We will look to you to  lead digital transformation and champion innovation, whilst delivering workshops and training sessions to diverse colleagues. In short, you will be the catalyst that gets the most from our online presence, our technology and our vendors and partners, ensuring best practice and value in everything you do.

Hours: 35 hours per week.

Location: Hybrid working, with one day per week at our London office.

About you

Highly experienced as an IT thought leader and manager with technical experience, you will combine a strategic mindset with a truly hands-on approach. Developing  strategy, as well as leading and managing IT and digital change projects should be second nature to you.  Similarly, you will be experienced in mentoring teams and controlling websites, CMS platforms and integrated digital systems. A degree in Computer Science or a related discipline would be beneficial, alongside knowledge of data protection legislation, digital accessibility and inclusion, Squiz DXP, Azure, Intune and AWS. However your ability to communicate effectively with non-technical colleagues is just as important. Above all, you will bring everything it takes to get the most out of people, systems and budgets, with real passion for cutting-edge technology and the drive and determination to make things happen. 

How to apply

For further information about this Head of IT and Digital Services role, please download the recruitment pack which includes the job description and person specification.

To apply, please visit our website and submit your current CV with a covering letter clearly explaining why you would be suitable for the role.

Closing date: 30 November 2025.

Interview date: First and second-round interviews to be held w/c 8 December 2025.

No other media or agencies, please.

The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.

Wallace & Gromit’s Grand Appeal is seeking a talented individual to fill a brand-new role in our fundraising team: Individual Giving Assistant.

This role is a fantastic opportunity for an individual with great attention to detail to start or further their fundraising career in a fast-paced, ambitious and creative charity by bringing their skill and passion for people to a role that makes a real difference every day. 

• You'll play a vital part in the smooth running of our Individual Giving and supporter care operations, helping manage donations, lotteries, raffles, legacies and in-memory giving.
• You’ll help deliver our ambitious fundraising programme and inspire more people than ever to support our work, while delivering exceptional support to our incredible community of fundraisers and donors.
• You’ll keep our donor database accurate and compliant.
• You’ll help make sure our fundraising runs efficiently across the charity.

Above all, you’ll help ensure every supporter and donor feels part of something extraordinary.

Job Title: Hertfordshire Project Assistant

Salary: £27,150 (London Fringe weighting)

Position Type: Full time/Fixed term (until December 2028)

Reports to: Scaling Manager

Based at: Remote, with travel to schools in Hertfordshire

Working Hours: 5 days a week, 9am-5pm (flexible)

Pension: School Food Matters matches pension contributions at 7% of pensionable earnings

Holiday: 31 days including bank holidays that fall on working days. Holidays must be taken during the school holidays

This role requires occasional work outside of core hours (for example, if visiting a school breakfast club). It also requires travel to schools across Hertfordshire, so access to a car would be desirable. Training for delivery of the programme will be provided online and in person, and you will be expected to travel outside of Hertfordshire for some of these sessions.

Background to School Food Matters

At School Food Matters we believe that school food can unlock a happier, healthier, more sustainable future for every child. We want a school food system that delivers for all children, so they can enjoy nutritious, delicious and sustainable school food and leave school with an informed and positive relationship with food. To achieve this, we campaign for a better school food system, bringing the voices of children, parents, and teachers to government policy, and deliver fully funded food education programmes in schools across the country.

Background to Nourish

Our Nourish programme supports schools to create a food environment that puts children and young people's nutrition first. The evidence-based, multi-component programme helps schools to develop action plans and policies to cover the food served across the whole school day. Nourish uses a collaborative whole school approach to food involving everyone across the school community to create lasting positive change.

Job purpose

· To support two Project Officers with the delivery of Nourish in 40 schools in Hertfordshire (primary, secondary and SEND settings) over 3 years

Key tasks include

· Recruit schools to take part in Nourish

· Shadow and support project team to deliver in person food audits in schools

· Build relationships and work closely with teachers, teaching assistants, cooks, kitchen teams and senior leaders in schools in Hertfordshire to improve the food they offer their students

· Provide practical support to the project team with setting up workshops including paperwork and food shopping

· Provide admin support to the project team

· Tailor Nourish resources for Hertfordshire schools where required

· Collect data and maintain accurate records relating to the project

· Gather content for our comms team, website and social media platforms

· Keep project team fully updated on progress

· Keep up to date with safeguarding requirements and reporting procedures.

· Maintaining the ethos of the charity and positively promoting our work at all times

· You will also be expected to undertake any other tasks relevant to the affairs of SFM that may arise from time to time. Therefore, being flexible and approaching the job with an open and positive mindset is essential.

Person Specification

Essential

· Excellent administrative and organisational skills with great attention to detail

· Excellent IT skills including excel, word and email

· Ability to work in a team, and seek help when needed

· Comfortable engaging with variety of audiences (students, school staff and parents), incl. writing and responding to email, conducting telephone, virtual and face to face meetings, and running workshops

· Self-motivated and optimistic with a can-do attitude

Desirable

· Experience of working for a charity or not for profit organisation

· Experience of working in schools

· An interest in food education and children’s health

· Access to a car

Job Summary

Learning Support Assistants support PiP’s Development Workers to deliver a flexible programme of learning and development opportunities; ensuring that students can actively participate and engage in sessions, giving student’s maximum opportunity to learn and develop. 

PiP’s programmes focus on four learning pathways:

- Independent Living Skills

- Creative and Performing Arts

- Health, Wellbeing and Happiness

- Employment and Vocational Skills

The role incorporates session delivery, recording and monitoring student progress, key working responsibilities such as liaising with student’s support networks and involvement in PiP’s wider work. 

Who We Are

PIP is a local charity that supports adults with learning disabilities or autism to achieve their potential, and to lead lives that are as independent as possible.  

Our mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our students.

What You’ll Need

• Experience of working with people with learning disabilities, or a similar vulnerable service user group in care or educational settings
• A strong commitment to person-centred support and advocacy
• A passion for enabling positive change in the lives of our students
• The character and communication skills to be an effective and supportive team member
• Energy, initiative and a proactive attitude
• A calm and creative approach to challenges and problem solving

What We Offer:

· You'll get 25 days holiday + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish. 

· An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)

· We offer a travel subsidy to help with the cost of commuting.

· We provide a 4% pension contribution

· Incremental pay progression

· When we can, we try to have an early finish on Fridays for staff at 4 pm

· Free Employee Assistance Programme 24/7 including access to counselling

· We offer regular team meals and social-generally during work hours and they are optional.

· We offer a cycle-to-work scheme and other staff discounts

Our Mission

PiP's mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our service users.

Our commitments

PiP is committed to safeguarding and promoting the welfare of adults and expects all employees, workers and volunteers to share this commitment. The successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds, particularly applicants who are significantly underrepresented in our sector, such as people with lived experience of disabilities and individuals from Black and Minority ethnic communities. 

PiP keeps all personal information confidential and in line with current data protection legislation and GDPR. 

Closing Date: Friday, 28 November, 2025

We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates.  

About MSI

MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.

Today, our organisation has almost 9,000 team members working in 36 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.

We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.

About the Role

As a receptionist, you will be the first point of contact for MSI staff, visitors, and contractors. Duties include offering administrative support across the organization, welcoming and greeting guests who visit the business.

You will also coordinate front-desk activities, including distributing correspondence, Mail, deliveries and redirecting phone calls. To be successful in this role, you should have a pleasant personality, as this is also a customer service role. The role also requires that you should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and being able to manage demands are timely essential for this position.

About You

For us, it’s vital that every MSI team member believes in and is committed to our organisational mission, vision and values.

This means that we will only accept applications from candidates who are unequivocally pro-choice.

Our values act as guiding principles, providing us with a clear direction. They set the tone for how we approach our work, interact with others and align ourselves as ‘One MSI’. It’s important that our team members truly resonate with our values and demonstrate them consistently, in all that they do.

We recruit talented, dynamic individuals with diverse backgrounds who share our mission and are focused on delivering measurable results. As an equal opportunity employer, we are committed to fostering an inclusive workplace where everyone can participate and contribute meaningfully. We value open-mindedness, curiosity, resilience, and a solutions-oriented mindset, alongside a commitment to promoting equality and safeguarding the welfare of both team members and clients.

We seek exceptional communicators who are self-motivated, solutions-driven, and aligned with MSI’s mission and entrepreneurial mindset. You should be dedicated to driving social change in an environment focused on sustainable impact, both locally and globally, and comfortable working with diverse teams in an ambiguous setting.

To perform this role, you’ll need the following skills:

• Proven work experience as a Receptionist, Front Office Representative, or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills  
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree: additional certification in Office Management is a plus

Key responsibilities:

• Telephone Calls: answer the main phone, transfer calls, and take messages in a professional succinct manner using tact and discretion as required
• Visitors: welcome visitors to the building and ensure they are signed in and inform the team member their visitor has arrived
• Deliveries: on arrival of deliveries, contract the team member and ensure the stock is taken to the appropriate location
• Mail: sort post into relevant pigeonholes and distribute to teams in a timely manner. Inform team members of ‘signed for’ or urgent mail. Collect and prepare outgoing letters and parcels for Royal Mail, DHL, or other courier services collection.
• Meetings: approve room bookings on the intranet, arrange for projectors, refreshments, and lunch as and when required.
• Order office supplies: stationary, leaflets and other publications as and when required
• Typing: including routine correspondence, listings, and reports (using Word, Excel & PowerPoint)
• General office duties: faxing, filing, photocopying, and franking mail
• Provide occasional administrative support to other MSI teams
• Cover holiday and sickness: ensuring the front desk is always covered
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g.,pens, forms, and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort, and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Keep updated records of office expenses and costs
• Maintain health and safety standards in the office and report repairs and issues
• Monitoring storage needs and office management requirements
• Liaising with contractors to ensure that works have been carried out ( cleaning, waste collection) etc

Formal education/qualification

• No formal educational requirement, qualification through experience is sufficient for the role OR Detail formal education requirements.

Please contact us for the full JD.

Location: London, UK, 5 days per week in the office.

Full-time: 35 hours a week, Monday to Friday.

Contract type: Permanent.

Salary: £22,932 – £26,915 per annum for UK based candidates. Discretionary bonus + benefits. 

Salary band: BG 3

Closing date: 4th December 2025 (midnight GMT). Interviews may take place before this date for exceptional candidates.

For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply. 

Location: HMP Leyhill
Job Type: Part time, 7 hours per week (weekend working)
Contract Type: Permanent
Salary: £23,810 per annum FTE (£4,444.50 per annum pro rata)
Benefits: Cycle to Work Scheme, Life Assurance, Season Ticket Loan, EAP Scheme

As Visits Centre Assistant you will provide support to families visiting loved ones in the Visitor Centre, visitor centre services include play and children’s services, and a catering service. You will work as one of the PACT Family team, you will be based primarily in the prison's visitor centre and visits hall providing support, advice and guidance to families visiting prisoners, facilitating prison visits and family days and supporting the play service.

A Visits Centre Assistant provides support to families visiting loved ones in the Visitor Centre. Visitor centre services include play and children’s services, and a catering service.

About You:

To be successful in this role you will have experience and understanding of working with families in a challenging environment, ideally involving offenders and/or their families. You will also have excellent organisational skills and the ability to manage a demanding work load. You will have the ability to contribute to planning and development of Pact’s family work and also have knowledge of safeguarding/child protection practice. Furthermore, you will have excellent interpersonal communication skills and ability to work in build partnerships with a range of agencies.

What Pact Offer:

Pact offer a wide range of employee benefits including free confidential advice and counselling service, cycle to work scheme, life assurance, eye care vouchers, generous annual leave plus more. You will have the opportunity to attend internal training events to further develop yourself as an effective support work and you will undergo a thorough induction process and be supported by a friendly and enthusiastic team.

How to apply:

If you feel you meet the requirements of this post, please complete an application form by clicking the 'apply now' button.

* We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Other information:

Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).

This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and an enhanced Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.

About us

Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families.

Pact’s vision is of a society in which justice is understood as a process of restoration and healing, in which prisons are used sparingly and as places of learning and rehabilitation, and in which the innate dignity and worth of every human being is valued. We work for the common good of Society, taking a public health-based approach. We work at the intersection of criminal justice, child and family welfare, mental health, wellbeing provision and health & social care.

Our volunteers and staff can be found in courts, prisons, probation services, and in communities across England & Wales. We are a diverse, inclusive, modern, and collaborative charity. We build effective partnerships and sustainable solutions based on our well-established understanding of the systems in which we work, and on our historic values and ethos developed through our 120 years of service delivery.

You may also have experience in the following: Customer Service, Charity, Charities, Third Sector, Not For Profit, Catering, Family Services, Food Hygiene, Catering Assistant, Play Support Assistant (Justice Services), Visitor Centre Support Worker, Family Support Worker, Family Engagement Worker, Family Liaison Worker, Safeguarding Support Worker, Offender Family Support Worker etc.

REF-225 276

CAMPAIGNS ASSISTANT - Full-time permanent position (open to part-time applicants)

Salary: Circa £23,000 full time dependent on experience. Full time is 35 hours per week, Monday to Friday, 9am to 5pm.

Location: Cheltenham, with some home working (full time with x3 days working in central Cheltenham charity office)

Job Description

Are you passionate about animals and looking for a job in campaigning, public policy change, public affairs and stakeholder relations? As Campaigns Assistant, you’ll support the delivery of impactful campaigns led by our Campaign Managers and support high-profile projects like World Animal Day and various events.

To be considered, we’ll be looking for motivated, resilient candidates with relevant experience or skills developed in an animal welfare (or related) degree or more general public policy and campaigning. The successful candidate would need to be organised, with a sharp eye for detail, able to deliver projects on time, whilst working as part of a team. You’ll need a strong ability to multi-task and prioritise, as no day is ever the same.

This is a full time or part time permanent role offering a salary around £23,000, depending on skills and experience.

If this sparks your interest, we would love to hear from you.

Essential Skills

· Excellent written and verbal communication skills

· Good time management skills with the ability to plan, prioritise workloads, work quickly and accurately under pressure and to deadlines

· Knowledge of campaigning, lobbying and public affairs and / or animal welfare policy issues

· Competent with Microsoft Office software such as Excel, Word, PowerPoint

· Able to organise events

· Able to work effectively as part of a small team, and interact with colleagues in a helpful and supportive manner

· Hard working, motivated and with a can-do positive attitude

· Able to handle sensitive, sometimes distressing information regarding animal welfare such as animal testing, animal cruelty and wildlife crime and the link with domestic abuse.

Desirable Skills

· Research experience

· Willing to network

· Volunteer management

Requirements

· Happy to work in our small Cheltenham office a minimum of three days a week if full time, and work remotely including from home on other days, plus willingness to attend meetings elsewhere as necessary

· Commitment to the objectives of the charity

· Agreeable to attend local, national and possibly international events occasionally and carry out any other reasonable tasks asked of you

· Start date January 2026

To apply:

Please submit your CV and covering letter outlining your relevant experience and skills and including why you would like the position. Applications without a cover letter may not be considered for interview. Please include ‘Campaigns Assistant Job Application’ in your application.

Closing Date: Thursday 4th December 2025.   We may contact applicants selected for interview prior to the closing date.

Find out more about Naturewatch Foundation on our website and on our social media

Naturewatch Foundation is a charity registered in England and Wales 1039679

This is a new and exciting role which you can out your stamp on. You'll help the charity run smoothly, support our Board of Trustees, coordinate meetings, manage key communications, provide day-to-day office management and ensure that strategic projects are delivered effectively. This is a great opportunity for someone who thrives in a dynamic environment and wants to make a real difference through their work. In particular you'll:

• support our CEO with diary management, responding to incoming communications, preperation for events and managing managings
• manage payroll for both the charity and its trading subsidiary, Ignition Brewery
• provide administrative support to our Finance Manager
• coordinate our parent-carer forum, ensuring it is well supported
• support our Board of Trustees including coordinating all aspects of Board and Committee meetings, taking minutes and supporting with Trustee recruitment
• act as our Office Manager, overseeing the various administrative functions and support contracts we need to run smoothly
• assist with the implementation and management of projects across the Charity that support our mission and drive efficiency

As well as our Brighter Horizons team, you’ll also have a hand in supporting our trading subsidiary Ignition Brewery, making this a varied role, ideal for someone who likes to be involved in lots of things at the same time.

We’re a small team but growing and ambitious team, making the role really varied. Experience of administration is a must, preferably in a small charity setting. If you are a people person and are passionate about causes in your community, we want to hear from you.

What we need from you (the essentials):

• a minimum of one years’ experience working in a fast-paced administrative environment
• experience of managing projects from design through to delivery and evaluation
• strong organisational and time management skills with an ability to plan ahead and manage multiple priorities effectively
• excellent communication and interpersonal skills
• excellent skills in Microsoft Office and CRM systems, especially with digital collaboration tools
• good written skills, with an ability to produce reports and other relevant documentation
• an ability to maintain discretion & confidentiality and handle sensitive information with professionalism
• meticulous attention to detail with an ability to perform tasks accurately and efficiently
• the ability to work proactively and independently

What we’d also like from you (the desirables):

• previous experience of working as an Executive or Personal Assistant
• an understanding of charity governance / experience working with Trustee Boards
• experience of working with neurodivergent adults and/or adults with learning disabilities in a paid or voluntary capacity